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Re:I help seniors with technology issues. A regular came in ... by dcminter on Monday October 24, 2022 @06:01AM (#33314678)
My late father, who was a software developer by trade before his retirement, had a desktop machine set up running Windows 7 (probably?) that he used for checking email, and buying stuff online.

A few years later, when he had been diagnosed with cancer and was on chemo, it updated itself to Windows 10 without his explicit consent. It completely fucked up the install, and was unusable for him from then on. He was too tired to go through the process of getting it sorted out, and was thus unable to book a vacation that he had intended to take to recover from that round of chemo.

Microsoft's unfriendly us-first, customers-second process robbed him of his last holiday and I will not easily forgive them for it.

If a seasoned developer can be robbed of quality of life by this flavour of bullshit, what chance do the non-technical types stand?

Re:I help seniors with technology issues. A regular came in ... by gadders on Monday October 24, 2022 @06:22AM (#33314829)
I installed Teams on my personal PC last week, and as part of the install Microsoft managed to change my whole windows install to use my Microsoft account to login, rather than my local account. It took me a while to work out what had happened and unfuck it all.
Re:I help seniors with technology issues. A regular came in ... by 2muchcoffeeman on Monday October 24, 2022 @06:30AM (#33314883)
During the Windows 10 install they make it look like you needed to login with your MS account. They option to use a normal local login is right there but it’s named in some funny way so you don’t think that it’s the normal login. At first I thought this was just for the main admin account and let it slide, because I was only intending to use Windows for games (it’s not good for anything else). But when you want to create a second account, it tries to trick you into creating a new MS account.

What a flaming POS.

Re:I help seniors with technology issues. A regular came in ... by vbezhenar on Monday October 24, 2022 @06:35AM (#33314918)
With Windows 11 there's no UI option to use local account at all. You need to press magic combination, launch cmd, execute some bat-file with unpronounceable name and reboot. Then this option appears.

I mean, it's one Google search away, so not a big deal, but they do push hard for MS account.

Re:I help seniors with technology issues. A regular came in ... by bitwize on Monday October 24, 2022 @07:02AM (#33315106)
To run Android apps on Windows 11 you need a Microsoft account AND an Amazon account. The Windows Subsystem for Android comes with the Amazon Appstore app which is only available through the Microsoft Store.
Re:I help seniors with technology issues. A regular came in ... by bootsmann on Monday October 24, 2022 @07:03AM (#33315114)
The process is available (though you also need to click away a few nudges to get you onto cloud) using the normal setup if you use Pro instead of Home, with Home they basically force it on you, allegedly so they get to backup your BitLocker recovery keys.

I think in general Microsoft is suffering from an incentive problem. Unlike Apple they don't really have any revenue stream from users except for the up-front cost of the installation but still incur costs for patching etc. so they do all this trickery to at least get access to data and metrics to improve their paid line of products (Office etc.)

Re:I help seniors with technology issues. A regular came in ... by vbezhenar on Monday October 24, 2022 @07:16AM (#33315228)
Thanks, was not aware about edition difference. I'm surprised that MS put that bat-file in their install files, because it definitely looks like it was specially created for that purpose (it sets one key in registry and then reboots computer which starts installation again, but now this registry key enables UI option to use local account).
Re:I help seniors with technology issues. A regular came in ... by capableweb on Monday October 24, 2022 @07:06AM (#33315139)
> allegedly so they get to backup your BitLocker recovery keys

AKA so you can't really encrypt your own computer without someone else also be able to unlock said encryption "if they really have to".

Re:I help seniors with technology issues. A regular came in ... by bootsmann on Monday October 24, 2022 @07:17AM (#33315238)
Idk what happens on the backend, so I wont engage in conjecture on how safe it is, but keep in mind that BitLocker is not available for Home users at all in Win10 and enabling it by default in Win11 does increase the data safety of the average user quite a bit because a petty thief will not be able to get any data from the device.
Re:I help seniors with technology issues. A regular came in ... by zeusk on Monday October 24, 2022 @01:55PM (#33320021)
Telemetry/metrics and device-account relation is not just for revenue or improving the paid products; it helps immensely in tracking down and debugging Windows and external device drivers as well.
Re:I help seniors with technology issues. A regular came in ... by CatWChainsaw on Wednesday October 26, 2022 @02:56PM (#33347833)
I believe this is about to change in 22H2 Pro. You will need internet and microsoft account to set up. And a Pro license is a $1000 markup on consumer laptops, from what I've seen.
Re:I help seniors with technology issues. A regular came in ... by subjectsigma on Monday October 24, 2022 @07:23AM (#33315285)
I recently had to install Windows 11 and did so by downloading an ISO and flashing it to a USB. To my surprise the latest version of Rufus (https://rufus.ie/en/) can detect if you are using the official Windows 11 ISO and let you skip the initial setup and create a Windows 11 local account. You can also disable the TPM and processor requirements IIRC. IDK how it even does this, I guess it modifies some boot menu when writing the image.

Win 11 still sucks but this makes it much much better.

Re:I help seniors with technology issues. A regular came in ... by a2tech on Monday October 24, 2022 @08:05AM (#33315618)
On 11, just click the 'login with Microsoft Account' and for email use [email protected] and when you click Next it'll automatically dump you to the local setup flow.
Re:I help seniors with technology issues. A regular came in ... by mojzu on Monday October 24, 2022 @08:34AM (#33315855)
I recently ran into this setting up a laptop for work and how user hostile this step had become made my blood boil. There is no option to setup an initial local account unless you intentionally provide bad input to the Microsoft login page, I ended up just wiping the machine and installing Windows 10 from scratch

I'd really like to able to send invoices to Microsoft and other companies like Dell who pull this bullshit for wasting time in my life to work around this stuff (and I wonder how much potential productivity is used up by these practices)

Re:I help seniors with technology issues. A regular came in ... by nerdponx on Monday October 24, 2022 @06:36AM (#33314925)
"Look, MS account signups grew!"
Re:I help seniors with technology issues. A regular came in ... by MereInterest on Monday October 24, 2022 @07:05AM (#33315132)
The last time I installed Windows on a computer, back in late 2020, that option would also be hidden if you were connected to the internet. Since the wifi configuration occurs first, ostentiably to start downloading updates while going through the setup, this was usually the case. The only way to get the local option back was to entirely shut down the machine, then start the process over.
Re:I help seniors with technology issues. A regular came in ... by OrangeMonkey on Monday October 24, 2022 @07:56AM (#33315552)
Exactly so.

I have to unplug lab cables when flashing a machine or I don’t get a choice.

Re:I help seniors with technology issues. A regular came in ... by jkepler on Monday October 24, 2022 @10:07AM (#33316808)
What about Windows 10 Enterprise LTSC ? I recently installed it in a Qubes to be able to run some specific database software until I can export the data to an open, libre database. My understanding was that LTSC didn't require an account or even an activation code, but I've been able to run a trial iso I downloaded directly from Microsoft.
Re:I help seniors with technology issues. A regular came in ... by nyanpasu64 on Monday October 24, 2022 @12:51PM (#33319152)
In my experience, shutting down and rebooting wasn't enough; Windows 10 still forced me to create a Microsoft account. I had to open a cmd on the installer screen and remove my home Wi-Fi network from the known network list, then possibly reboot.
Re:I help seniors with technology issues. A regular came in ... by BLKNSLVR on Monday October 24, 2022 @06:32AM (#33314894)
For me, because I know this is subjective, fucking with Linux to make it work how I want is less of a hassle now than fucking with Windows to make it work how I want (again).
Re:I help seniors with technology issues. A regular came in ... by Rayhem on Monday October 24, 2022 @08:09AM (#33315647)
Reinstalling graphics drivers from a real TTY when the occasional update hoses them is far and away more preferable than, say, ads in the start bar (for me).
Re:I help seniors with technology issues. A regular came in ... by BLKNSLVR on Monday October 24, 2022 @09:27AM (#33316330)
... or installing fucking candy crush by default (which, really, is just a long form ad).

But maybe that's my inner (outer, now?) old man talking? I mean, Minesweeper, patience and a couple of others, maybe even a pinball game always came with Windows.

Windows never came with fortune though, which is the best "I didn't ask for this, but would have if I'd known" default I've come across. Yep, old man is now outer and child is inner.

Re:I help seniors with technology issues. A regular came in ... by Mezzie on Monday October 24, 2022 @10:32AM (#33317167)
The difference to me between Minesweeper + Solitaire and the Candy Crush incident is that Candy Crush was developed by a third party and, more importantly, is designed to be addictive and separate users from their money. The point of putting Candy Crush on Windows machines was to lure new people into playing Candy Crush and hopefully giving King + MS money. Microsoft is providing access to its users to third parties for profit.

The point of putting Solitaire + Minesweeper on the machine was to demonstrate the OS's capabilities + get people used to using either a computer or a GUI. Solitaire and Minesweeper were installed for the user, Candy Crush was installed for King.

Re:I help seniors with technology issues. A regular came in ... by endgame on Monday October 24, 2022 @09:03AM (#33316096)
I say to people that Linux is now the most usable of the big three. And not because it's improved.
Re:I help seniors with technology issues. A regular came in ... by P5fRxh5kUvp2th on Monday October 24, 2022 @10:26AM (#33317072)
heh, sad but true (maybe, I'm not familiar with MacOS).

Windows 7 was actually an amazing OS, everything since then has been hot garbage. I have no experience with Windows 11, but that's on purpose.

Re:I help seniors with technology issues. A regular came in ... by mcv on Monday October 24, 2022 @07:09AM (#33315172)
Microsoft accounts are the biggest clusterfuck they've produced in recent history. I hate them with a passion, and they keep pushing them no matter how much you keep rejecting them. You need to jump through lots of hoops to simply get a local account in Win 10, and then they keep harassing you about upgrading.

When my son was ready for his own laptop, I originally set it up with a Microsoft Family account. That was a terrible mistake. Microsoft Family causes only pain and misery and completely fails at what it's supposed to do.

Microsoft bought Minecraft and recently forced everybody to migrate from perfectly functional Mojang accounts to Microsoft accounts, which makes everything more complicated. My son's Minecraft account ended up on my wife's Microsoft account, and suddenly I'm called UnshavenFiber (though not entirely incorrectly, I've got to admit).

Re:I help seniors with technology issues. A regular came in ... by mysterydip on Monday October 24, 2022 @07:49AM (#33315502)
"If the older people won't change to our accounts, we'll capture the next generation." The minecraft acquisition was a great business move for them.
Re:I help seniors with technology issues. A regular came in ... by xvector on Monday October 24, 2022 @07:58AM (#33315562)
Also Microsoft stores the escrow keys for disk encryption and login on their servers when you use a Microsoft Account, and will happily hand it to the government on request.
Re:I help seniors with technology issues. A regular came in ... by gedy on Monday October 24, 2022 @08:33AM (#33315845)
I can't express how much the MS account thing totally ruined me from ever using or buying MS products again. Trying to make a PC have an account for my kids to play MS flight simulator was pure insanity. Never again MS.
Re:I help seniors with technology issues. A regular came in ... by jsperson on Monday October 24, 2022 @10:55AM (#33317491)
Oh the pains of Minecraft administration! I could write a book about cross platform incompatibility, Microsoft account dysfunction, billing issues, and upgrade blocking execution. We’ve spent $100s and it does nothing but get worse.
Re:I help seniors with technology issues. A regular came in ... by jerf on Monday October 24, 2022 @11:23AM (#33317921)
To clarify mcv's last statement... if you have taken the time to create local user accounts because who is using your computer is none of Microsoft's business, and then you make the mistake of buying Minecraft and logging in to it, Minecraft will automatically and irrevocably tie that Windows user account to the Microsoft account used to log in Minecraft.

I now have n+1 accounts on my Windows system because I had the kid who did that leave that account just to use Minecraft and created a new account for everything else.

I'm pretty close to going to Linux on this system. It was the house game system but I just got a Steam Deck, which is fulfilling that role nicely, and that leaves Windows hanging on only by a thread of my personal laziness/business (depending on how charitable you are); everything else that system does is either equally doable by Linux or better done by Linux.

Re:I help seniors with technology issues. A regular came in ... by notaspecialist on Monday October 24, 2022 @03:47PM (#33321598)
> I'm pretty close to going to Linux on this system

Well, I'm one step ahead of you. As of last weekend, I purchased and returned 3 games due to unplayability on Windows 10 (yes, patched, all drivers updated, msconfig nothing running, ran exclusive/un-bordered/windowed, every recommended change and sfc checks ok), and they all crashed regularly at irregular intervals.

I've partitioned the SSD and have installed Ubuntu. Now to learn how to use Proton to make games work.

That was my last Windows machine. Goodbye Microsoft.

edit: Just to add...I'm the most technical of my group of friends and typically lead the way. If this works, I'll have 5 other guys migrating in the next 12 months with me, they too have been complaining since leaving Windows 7.

Re:I help seniors with technology issues. A regular came in ... by tmtvl on Monday October 24, 2022 @10:59PM (#33325642)
If you're set on going with Proton I can recommend 3 resources: ProtonDB, GloriousEggroll's custom Proton, and of course good old GamingOnLinux.
Re:I help seniors with technology issues. A regular came in ... by codegeek on Monday October 24, 2022 @01:37PM (#33319758)
I tried setting up Minecraft the first time on my kids ipads and the whole Xbox/Live account thing literally made me angry. I am technically competent and I couldn't figure that shit out for hours.
Re:I help seniors with technology issues. A regular came in ... by mijoharas on Monday October 24, 2022 @06:47AM (#33314997)
An automatic windows 10 install which broke her laptop is what made my partner ditch windows for good and switch to linux.

It's massively reduced the amount of tech support I need to do, and when it does come up, it's much more straightforward for me to deal with.

Re:I help seniors with technology issues. A regular came in ... by goodpoint on Monday October 24, 2022 @07:04AM (#33315119)
It's amazing how people tolerate the poor usability of windows - including the forced updates making desktop unusable for hour every month.

...and then even claim that Linux requires more effort. For power users, maybe, but for basic users it's a different thing.

Re:I help seniors with technology issues. A regular came in ... by aspyct on Monday October 24, 2022 @07:19AM (#33315247)
We have to tolerate it because some software isn't available on Linux.

For example, I can't think of one RAW image processor from the original manufacturer that's available on Linux. Honestly, if there was, it would actually be a good reason to switch to that brand.

Also yes, I'm aware of RawTherapee and DarkTable. I use RawTherapee regularly, it's absolutely excellent and I highly recommend it, but it's also absolutely useless for certain use cases.

Nowadays I tend to use linux apps on Windows, thanks to WSL. For example, Windows' file browser crashes frequently on my setup, so I use Dolphin instead.

Re:I help seniors with technology issues. A regular came in ... by Zak on Monday October 24, 2022 @07:35AM (#33315381)
> RAW image processor from the original manufacturer

I'm active in a few photography spaces online and I don't think I've talked to a single person who actively uses one of those. Most people use Lightroom or Capture One, which are also not available on Linux.

I'm curious as to what value you get from OEM RAW processors.

Re:I help seniors with technology issues. A regular came in ... by aspyct on Monday October 24, 2022 @07:59AM (#33315565)
> I'm curious as to what value you get from OEM RAW processors.

Exactly (or almost) the same render as from SOOC images.

I hate it when I deliver SOOC preview images that the customer really likes, but wants some small tweaks (remove a fly from the image, for example), and the colors or contrast on the resulting image is different because I didn't use the same processing engine or color profiles.

Re:I help seniors with technology issues. A regular came in ... by jstarfish on Monday October 24, 2022 @02:48PM (#33320718)
> I'm curious as to what value you get from OEM RAW processors

From what I remember, Nikon RAW files don't retain any changes you made to them in-camera unless you remove them from camera using the OEM app.

(Things may be different these days. My knowledge is from 2015.)

Re:I help seniors with technology issues. A regular came in ... by galangalalgol on Monday October 24, 2022 @07:43AM (#33315453)
You can do the reverse too. Wine or a vm to run the couple things you still need. If valve can get all their AAA game titles to run using proton, you ahould be able to make it work. I had one tool at work, an xml viewer that was enough better than the competition to be worth running in wine. I stopped even noticing it wasn't a linux app.
Re:I help seniors with technology issues. A regular came in ... by touch_abs on Monday October 24, 2022 @08:18AM (#33315727)
This is an advanced task, and if you want to focus on games, this so wrong it hurts. Most new games (and especially AAA titles) need a substantial amount of work to run well on the part of the proton (and sometimes game) developer, very few have good support, less still without some performance penalty, and even less within a few months of release. Thats before you run into driver oddities, and good luck with multiplayer.

The idea that you can slap wine on the few things that you need is a weirdly repeated fiction, it wont make it true by repeating it, stop doing it.

Re:I help seniors with technology issues. A regular came in ... by galangalalgol on Monday October 24, 2022 @08:29AM (#33315809)
I've never used proton, that was just heresay feom my gamer friends using steam decks. I remember having problems with wine in the late 90s but the single data point of that xml app was really good. I guess I just got lucky. Running a windows vm in linux has never worked as well as the ither way around, but it does work. And for people with critical software that runs on w95 or some version of dos it isn't unusual to keep it in a vm with extremely limited connectivity. Do you think that might be a reasonable approach for the gp?
Re:I help seniors with technology issues. A regular came in ... by aspyct on Monday October 24, 2022 @08:02AM (#33315592)
I tried Wine for a variety of things in the past, but never quite could get it to work right.

Also, some of those software are mission-critical for me, and I can't really afford to use something that may break unexpectedly when I need to deliver images same day.

Re:I help seniors with technology issues. A regular came in ... by galangalalgol on Monday October 24, 2022 @08:24AM (#33315770)
Sounds like you know what you are doing, wasn't trying to guilt trip anyone, just provide options. Despite the topic of the thread, windows is a much better os than it ever has been. If it is still possible to keep an install on some (potentially older version) running in a vm that would be sufficient mitigation against unscheduled MS decisions interrupting your business. I'm not an IT professional though, I just code.
Re:I help seniors with technology issues. A regular came in ... by aspyct on Monday October 24, 2022 @08:48AM (#33315969)
No guilt trip involved :) Thanks for the suggestions!
Re:I help seniors with technology issues. A regular came in ... by martin_a on Monday October 24, 2022 @07:17AM (#33315233)
> including the forced updates making desktop unusable for hour every month.

Patch day is once a month and takes 15 minutes at worst, sometimes only a reboot after the work day.

Re:I help seniors with technology issues. A regular came in ... by mysterydip on Monday October 24, 2022 @07:47AM (#33315487)
See how long it takes on a core i3 with 4GB RAM (to pull a cheap new laptop from walmart: https://www.walmart.com/ip/Lenovo-Ideapad-3i-14-FHD-Laptop-I... )

Not everyone has top of the line or even mid-range hardware.

Re:I help seniors with technology issues. A regular came in ... by martin_a on Monday October 24, 2022 @08:32AM (#33315840)
I got a six year old T460, so I'm not really top of the line either. Nevertheless I don't sit in front of the machine for hours each and every month and watch Windows doing its updates.

People like to dramatically exaggerate how long Windows update bind you each month. Probably no Windows users but it's an easy target.

Re:I help seniors with technology issues. A regular came in ... by jen20 on Monday October 24, 2022 @09:34AM (#33316406)
It doesn’t matter how long it takes if it elects to do it when you want to do something else. Computers are our servants not our managers. Choosing to do something which can neither be deferred or cancelled is unforgivable.
Re:I help seniors with technology issues. A regular came in ... by martin_a on Monday October 24, 2022 @09:48AM (#33316560)
> which can neither be deferred or cancelled

You can defer it.

Update and reboot? Update and shutdown? Reboot/Shutdown without updating now? All three are possible, so it's fine.

Re:I help seniors with technology issues. A regular came in ... by jen20 on Monday October 24, 2022 @10:29AM (#33317117)
I have absolutely seen updates which may not be deferred or refused - and indeed the original post this in this thread details one.
Re:I help seniors with technology issues. A regular came in ... by martin_a on Monday October 24, 2022 @11:43AM (#33318193)
Yeah, but I'm not refering to the original post but to complaints that Windows updates will take hours of your productive time each month for nothing. That's simply not true.
Re:I help seniors with technology issues. A regular came in ... by jen20 on Monday October 24, 2022 @12:37PM (#33318958)
It doesn't matter whether it is hours or one minute, it's unacceptable. A sibling comment here describes how a Windows update started in the middle of a presentation someone was giving, which indicates quite clearly that Windows Updates take productive time away - not just of the user of the computer, but those who were listening also.

Again, computers are our servants, not our managers.

Re:I help seniors with technology issues. A regular came in ... by jkepler on Monday October 24, 2022 @09:53AM (#33316616)
I was at a conference and 5 minutes into the plenary speaker's keynote address, his Windows 10 laptop that he was running his presentation slides from started an obligatory none-cancelable system upgrade. I don't think Microsoft scored any PR points there.
Re:I help seniors with technology issues. A regular came in ... by macintux on Monday October 24, 2022 @01:21PM (#33319539)
Happens to DJs too.
Re:I help seniors with technology issues. A regular came in ... by ThrowawayR2 on Monday October 24, 2022 @05:19PM (#33322808)
These posts are perplexing. It's like watching people getting angry because they were pulled over for not renewing their car tabs.

- Everyone knows that car tabs have to be renewed by a deadline and everyone knows Windows has forced updates by a deadline.

- Everyone knows how to pay their car tabs and everyone knows how to check the Windows update so that it updates when you have free time for it. And if they don't, it's just 5 seconds of Googling to find either.

- Everyone knows what happens if they don't renew their car tabs or allow the reboot by a certain date.

- Everyone knows that neither the vehicle licensing authorities nor Microsoft is going to change their policies. It doesn't matter what people think what the policy ought to be because it isn't that way and they know it.

So basically, they picked up a gun, took careful aim at their foot, pulled the trigger, and are shocked and angry that there's a bleeding hole? Sure, they can go ahead and change operating systems but it isn't going to fix the fundamental problem, if you know what I mean.

Re:I help seniors with technology issues. A regular came in ... by jen20 on Monday October 24, 2022 @07:51PM (#33324257)
Actually it would fix the problem. No other operating system forces updates whenever the fuck it feels like, and people should not accept this as a fait accompli.

Also; where the do you live such that there isn’t a grace period on registration renewal? Do you think a car just stops working when that happens in the middle of your commute to work?

Re:I help seniors with technology issues. A regular came in ... by ThrowawayR2 on Monday October 24, 2022 @09:57PM (#33325230)
> "Actually it would fix the problem."

"Whoosh", as the kids these days say.

> "Also; where the do you live such that there isn’t a grace period on registration renewal?"

There's a grace period for forced reboots for Windows updates too and these users blithely ignored that. So what's your point?

Re:I help seniors with technology issues. A regular came in ... by jen20 on Wednesday October 26, 2022 @01:41PM (#33346931)
That no other OS forcibly interrupts you to install updates, and that makes Windows tautologically worse than other operating systems.

What’s your point again, with all this bullshit car analogy? And why won’t you post your bad opinions under your real name?

Re:I help seniors with technology issues. A regular came in ... by rajamaka on Monday October 24, 2022 @08:06AM (#33315629)
With those specs I would guarantee the update actually takes less than 15 minutes on average each month. I don't remember an update adding more than 1 or 2 minutes on my i5 8gb to my restart time since Windows 11.
Re:I help seniors with technology issues. A regular came in ... by marcosdumay on Monday October 24, 2022 @09:52AM (#33316611)
Is that a tricky question? A computer like that could never run Windows 11.

The time locked in update is undefined because the first time an update is available, Windows will never terminate downloading and unpacking it.

Re:I help seniors with technology issues. A regular came in ... by vel0city on Monday October 24, 2022 @10:48AM (#33317388)
My main personal laptop is a cheap Walmart house brand Motile laptop from a few years ago.

https://www.walmart.com/ip/MOTILE-14-Performance-Laptop-FHD-...

Installing updates takes less than five minutes once a month.

Re:I help seniors with technology issues. A regular came in ... by unsafecast on Monday October 24, 2022 @02:43PM (#33320667)
I have the opposite experience. 4GB of ram + i3-4005U + spinning drive, windows update is unbearable. That's on top of anything newer than 2016 being unusable anyway.

I don't do media on it, so I've been quite happy running 9front lately.

Re:I help seniors with technology issues. A regular came in ... by vel0city on Monday October 24, 2022 @02:54PM (#33320786)
> spinning drive

There's your problem. Even the cheapest of SATA SSD will massively outperform almost any laptop hard disk drive when it comes to random I/O. And it'll probably increase your battery life a smidge as well.

I wouldn't put applications on any spinning rust these days, especially laptop 5400 (or worse!) drives.

$40 for a 512GB SATA SSD that'll blow the socks off whatever spinning drive you have.

https://www.microcenter.com/product/659868/inland-profession...

Re:I help seniors with technology issues. A regular came in ... by unsafecast on Tuesday October 25, 2022 @03:28AM (#33327295)
I don't have the budget for that at the immediate moment, but yes, I know.

I do think my point still stands though. I don't think it's acceptable for software to run this slow, even on this. I'm talking windows has been idling for hours and basic tasks like clicking on the volume slider are sluggish.

Re:I help seniors with technology issues. A regular came in ... by martin_a on Tuesday October 25, 2022 @07:12AM (#33328957)
> $40 for a 512GB SATA SSD

On a side note: I'm fascinated HOW cheap SSD storage has become. Really looking into changing my backup drives to SSDs instead of good old spinning drives...

Re:I help seniors with technology issues. A regular came in ... by unsupp0rted on Monday October 24, 2022 @08:03AM (#33315608)
I thought this comment was going in a different direction:

It’s amazing how people tolerate the poor usability of windows and then prefer the poor usability of Linux.

Re:I help seniors with technology issues. A regular came in ... by myself248 on Monday October 24, 2022 @01:04PM (#33319300)
Meh, I loathe both.

But after being unable to even _install_ the Win7 downgrade that was promised with my purchase of a Win10-only machine (several years back), I decided Microsoft's obsession with licenses and stuff was just getting in my way. I grabbed Ubuntu and haven't looked back.

Linux is awful for its own reasons, not least of which is a flippant glee with which decades-reinforced UI reflexes are jettisoned in favor of someone's new window-management metaphor-of-the-moment. But those seem easy enough to opt out of, I can tweak a few things and I'm largely fine day-to-day.

Updates tend to break things in weird ways, but I can always just reinstall, or decide it's time to try a new distro, restore /home/ from backup, and go on with my life. A Windows reinstall is usually a multi-day affair and barely works afterward.

My biggest Linux gripe lately, and this might be Ubuntu-specific, is hiding the names of the programs. There's an image viewer apparently just called Image Viewer, and if you think that's fucking obnoxious to search for help about, you're right! Ditto with pretty much all the other default GUI tools. I think the file manager is probably called Nautilus but you can't get it to tell you that, you have to just infer that from googling error messages and finding them mentioned in issue-trackers for something called "nautilus". Aaaaagh.

Re:I help seniors with technology issues. A regular came in ... by kayodelycaon on Monday October 24, 2022 @01:55PM (#33320023)
Apple loves giving things generic names, i.e. “Music”. The only reason they get away with it is you can search for “macos $APP”, “Apple $APP”, or “$APP.app”.
Re:I help seniors with technology issues. A regular came in ... by myself248 on Monday October 24, 2022 @06:15PM (#33323356)
Thankfully, they gave the Desktop iPhone Backup Program a nice obvious name.

Oh no they didn't.

Re:I help seniors with technology issues. A regular came in ... by goodpoint on Monday October 24, 2022 @04:03PM (#33321821)
> Linux is awful for its own reasons, not least of which is a flippant glee with which decades-reinforced UI reflexes are jettisoned in favor of someone's new window-management metaphor-of-the-moment

That's just Ubuntu.

> My biggest Linux gripe lately, and this might be Ubuntu-specific, is hiding the names of the programs

Again it's Ubuntu-specific.

Re:I help seniors with technology issues. A regular came in ... by akho on Monday October 24, 2022 @06:15PM (#33323363)
The application name thing is Gnome-, not Ubuntu-, specific.
Re:I help seniors with technology issues. A regular came in ... by fomine3 on Monday October 24, 2022 @09:08PM (#33324882)
I argue GNOME is the problem on Linux desktop. I should say thanks for their massive work, but I feel everything is wrong on GNOME.
Re:I help seniors with technology issues. A regular came in ... by akho on Tuesday October 25, 2022 @04:16AM (#33327660)
I don’t use Gnome (want tiling, am able to set up whatever, only use like 3 applications), but feel it’s pretty amazing. My 6-yo with no prior knowledge of computing devices that aren’t an iPad can use it (to launch Scratch, watch videos I loaded, show around his photos, and keep an audio diary) after 10 minutes of explanation, and seems to prefer it for some things over the iPad. My 70+ yo parents (with computing experience starting from the late 1960s, but limited capacity for new bullshit) use it with no issues. My wife uses it for the few tasks she doesn’t do on her phone, and is fine with it. I occasionally use it (as a minimum, to show things to all of them), and it’s very easy to remember how. By comparison, other environments (I include Windows) are overwhelming and have tons of confusing stuff that only gets in the way.

This is all re: vanilla Gnome, not whatever Ubuntu delivers.

Re:I help seniors with technology issues. A regular came in ... by touch_abs on Monday October 24, 2022 @08:06AM (#33315624)
Because even with the low bar set by windows, desktop linux is genuinely less usable. If you need anything outside of a browser and encounter a problem you need substantially more understanding of how the OS works get it fixed, not to mention many common use-cases are either not supported or have an inferior less stable version on linux.

For common problems in windows you can find a current guide with pictures in seconds, on linux you are more likely to find a slightly out of date forum. And thats ignoring the complexities of different desktop environments and hardware compatibility.

Re:I help seniors with technology issues. A regular came in ... by mijoharas on Monday October 24, 2022 @08:53AM (#33316014)
> For common problems in windows you can find a current guide with pictures in seconds, on linux you are more likely to find a slightly out of date forum. And thats ignoring the complexities of different desktop environments and hardware compatibility.

This actually isn't my experience. It's possible that I only ever have had less common problems on windows, but invariably whenever I've looked something up for that, I've usually found terrible windows support forums with incorrect information and usually no correct solution at all.

For linux, and again I'd consider myself a power user so am familiar with most things, I usually find the information easily and it's quite straightforward. I believe part of this is due to the more technical nature of linux users, and due to there being active stack overflow resources e.t.c. which is far better than windows support forums (both in quality of questions and answers).

Obviously this is a very opinion based position, but I find the opposite to what you've asserted.

Re:I help seniors with technology issues. A regular came in ... by j33zusjuice on Monday October 24, 2022 @10:25AM (#33317041)
It’s not bias, it’s just how it is. If it’s not something bleepingcomputer or tenforums has covered, it’s a nightmare to find an answer for Windows problems. The difference is that most people are scared of the CLI, so they think Linux is harder because of that. When, in actuality, it saves you several seconds of clicking, and gives you far better error reporting.

Windows is a fucking joke of an OS, and that’s why nearly no one defends it on its merits. It’s always defended on the stance of compatibility because of things like O365 and Adobe products. It has nothing to do with the quality of Windows as a platform because as a platform, it’s a pile of shit, and everyone knows it. We’re just forced to deal with it if we want to game, edit photos and music, etc., without a ton of config changes and other hassles.

Re:I help seniors with technology issues. A regular came in ... by touch_abs on Tuesday October 25, 2022 @03:35AM (#33327340)
Command line and config files are really not a great way to learn a system, once you know what you are doing its faster, but arranging the actions you can take in space with something that represents the current state of the system is by far superior for anything new. There are bad GUIs but fundamentally I believe a system where you can see what is going on will always be easier to learn.

M$ forgot whats actually good about their OS, its been slowly metastasizing, but even so I dont think desktop linux is the answer. There are some real advantages to the windows paradigm, the idea that the program and the window are the same thing is important; the application should always show what its doing and what you can do. Settings are selected from all the possible options (you dont need to know whats available in advance)

Re:I help seniors with technology issues. A regular came in ... by touch_abs on Tuesday October 25, 2022 @03:14AM (#33327221)
I have always found that personally as I become more capable I get stranger and more obscure problems with computers, but never less problems. The edge cases and weirdness that you can get help with in an active forum is greater for sure.

When talking about common problems, I mean truly common, the things an average high-school student runs into like joining an online classroom or editing a document (or even playing a game!). These things do fail on linux, and without being a power user that knows where to start and some keywords to search getting past square one is not so easy.

Re:I help seniors with technology issues. A regular came in ... by mijoharas on Tuesday October 25, 2022 @05:25AM (#33328198)
> These things do fail on linux

The only data point I have, is my non-technical partner, who has had far fewer issues since moving to linux than on windows. It's a data point of n=1, and I'm not sure if I'd recommend it for everyone.

I was more than happy to recommend it for her since I know if there is any issue she has, I'll be able to solve it quickly and easily. The fact is though after throwing a standard ubuntu system on the machine I don't think she's had any issues past the first week or two of figuring out where the settings were, and what program does what.

There might have been the odd libre office question maybe?

The fact is, I'm pretty much the family tech support. My linux "support burden" is far lower than my windows "support burden" was when she used that (both in frequency, and for me, complexity). I still get a fair few macOS or iphone questions from my parents from time to time, but almost never things about linux.

Re:I help seniors with technology issues. A regular came in ... by goodpoint on Monday October 24, 2022 @09:09AM (#33316165)
> If you need anything outside of a browser

And yet I clearly wrote "basic user"...

Re:I help seniors with technology issues. A regular came in ... by sxg on Monday October 24, 2022 @12:40PM (#33318990)
Even basic users need to do things outside of a browser. How do you upload pictures from your phone to a Linux desktop?
Re:I help seniors with technology issues. A regular came in ... by imetatroll on Monday October 24, 2022 @12:49PM (#33319114)
You plug in your phone, indicate file transfer is ok (on your phone itself, which I assume must be the same for windows) and nautilus gives you the option to browse it.
Re:I help seniors with technology issues. A regular came in ... by aaronmdjones on Monday October 24, 2022 @01:49PM (#33319939)
nautilus, nemo, etc support MTP and have done so for many years. You just plug your phone in and navigate to it in your file manager, which is the same thing you'd do on Windows.
Re:I help seniors with technology issues. A regular came in ... by Aeolun on Monday October 24, 2022 @01:57PM (#33320060)
What kind of common use cases are you thinking about? It’s been _years_ since I had any common-use issues with linux.

Bluetooth, email, music, writing, video chat. Everything is just plug and play these days.

Re:I help seniors with technology issues. A regular came in ... by helmholtz on Monday October 24, 2022 @06:13PM (#33323336)
Video editing, photo editing, connecting a Focusrite to the machine. Connecting a midi keyboard. Connecting a remote printer. Connecting a Bluetooth headset. Getting usable battery life. Installing software that allegedly supports Linux. All this and more are issues I've had with my Linux installations. Yeah I could have used a different distro, and yes many of these u could solve. But it sure was a pain learning it all.
Re:I help seniors with technology issues. A regular came in ... by diego_sandoval on Tuesday October 25, 2022 @02:49AM (#33327073)
Trying to disable mouse acceleration for touchpads when running Ubuntu 20.04 (and derivatives) made me lose more than 6 hours of my life.

The culprit was libinput, which, for some reason, ignored the "flat" acceleration profile for touchpads. It was eventually fixed, but the fix didn't hit an LTS version of Ubuntu until this year.

Re:I help seniors with technology issues. A regular came in ... by quietbritishjim on Monday October 24, 2022 @08:14AM (#33315694)
One problem: MS Office.

I know that there's LibreOffice but MS Office definitely beats it in reality.

Yes, I know there's Wine, but I worry (possibly unfounded) that it won't work, or will stop working with some future Office update.

Re:I help seniors with technology issues. A regular came in ... by asciimov on Monday October 24, 2022 @08:46AM (#33315954)
Solution: Office 365. Since it runs in the browser Office 365 will work for the average home user of MS Office on Linux. No it's not the full fat versions of office, but for most home users it's fine.
Re:I help seniors with technology issues. A regular came in ... by e12e on Monday October 24, 2022 @09:38AM (#33316451)
If you're OK with web version of o365, you're probably fine with libre office.
Re:I help seniors with technology issues. A regular came in ... by hunter-gatherer on Monday October 24, 2022 @08:55AM (#33316024)
How many home users need something in MS Office that doesn't exist in Libre?
Re:I help seniors with technology issues. A regular came in ... by asciimov on Monday October 24, 2022 @09:12AM (#33316189)
Libre would be fine for most people but brand recognition and file compatibility are the big things that Office 365 has going for it.
Re:I help seniors with technology issues. A regular came in ... by AlmostAnyone on Monday October 24, 2022 @09:44AM (#33316524)
A lot of them. Have you tried to fill out forms (for stuff like homeowner taxes, personal income tax, etc) prepared by the government office in MS Word using LibreOffice Writer? It doesn't work at all, and if it at least opens, the document as well as output is completely fucked.

Anything a tiny bit smarter than your usual document (with scripts and/or macros) won't work too.

Re:I help seniors with technology issues. A regular came in ... by hunter-gatherer on Monday October 24, 2022 @12:01PM (#33318450)
I mean, in the past 3 years I've sold a home, rented a place, and bought a home, and filled out my taxes and other forms from .gov websites and haven't had an issue to be honest.
Re:I help seniors with technology issues. A regular came in ... by AlmostAnyone on Monday October 24, 2022 @03:53PM (#33321686)
Thank the US government, they're pretty good with the digital things. The EU governments are much worse with computers - Word documents and Excel tables that don't work in LibreOffice are usual here.
Re:I help seniors with technology issues. A regular came in ... by pvaldes on Monday October 24, 2022 @07:52PM (#33324273)
Yep. I fixed it with Latex
Re:I help seniors with technology issues. A regular came in ... by AlmostAnyone on Tuesday October 25, 2022 @02:47AM (#33327065)
How did you get VBA working in Latex?
Re:I help seniors with technology issues. A regular came in ... by mijoharas on Monday October 24, 2022 @08:58AM (#33316038)
I've always found a mixture of google docs and libreoffice to suffice for me, but I'm not a particularly heavy MS office user.

There's definitely pieces of software that aren't available for linux, and if you require that to do your job, it probably isn't the best solution for you. For me, and my partner (who is a classic browser + office software user, as I suspect 90%+ of computer users are), it's never been a problem (and office software has never been an issue for me personally).

Re:I help seniors with technology issues. A regular came in ... by jkepler on Monday October 24, 2022 @09:50AM (#33316589)
I've worked for a non-profit that is officially Microsoft Office based, and our policy manual say all field staff (who provide their own laptops/computer hardware) need to be able to interact with MS Office file formats. I and an number of colleagues I know have used LibreOffice for years without ever having incompatibility issues with MS Office; for me its been at least 10 years since I've had MS Office on any of my machines... I run Debian or an old ThinkPad, and Mac OS X with MacPorts.
Re:I help seniors with technology issues. A regular came in ... by Bakary on Monday October 24, 2022 @08:24AM (#33315767)
It's not beside the point. The usability of Windows vs. Linux must factor in the availability of software. I would literally be unable to do my job on Linux
Re:I help seniors with technology issues. A regular came in ... by hardware2win on Monday October 24, 2022 @09:02AM (#33316085)
>including the forced updates making desktop unusable for hour every month.

Hours is weird way to spell 5min on pc over half of decade old.

Re:I help seniors with technology issues. A regular came in ... by isthisthingon99 on Monday October 24, 2022 @08:22AM (#33315755)
Ubuntu does updates every week unless you explicitly turn them off. So you have to reboot quite often which sucks.
Re:I help seniors with technology issues. A regular came in ... by loloquwowndueo on Monday October 24, 2022 @08:44AM (#33315938)
You don’t have to reboot for every update - for a server it would be mostly kernel updates that require a reboot. If you enable live patch or subscribe to another live kernel update service you don’t need to reboot for most security patches.
Re:I help seniors with technology issues. A regular came in ... by tgsovlerkhgsel on Monday October 24, 2022 @09:06AM (#33316131)
It suggests that you reboot. You don't have to reboot. It doesn't crash or force-reboot your machine.
Re:I help seniors with technology issues. A regular came in ... by marcosdumay on Monday October 24, 2022 @09:47AM (#33316540)
A few updates suggest it very hardly. Up to the point of not letting you launch any new application.

But yes, it doesn't crash or force-reboot.

Re:I help seniors with technology issues. A regular came in ... by isthisthingon99 on Monday October 24, 2022 @02:58PM (#33320830)
Yes but they suggest it very annoyingly. So I feel bad not rebooting.
Re:I help seniors with technology issues. A regular came in ... by e12e on Monday October 24, 2022 @09:36AM (#33316432)
I don't think I've ever seen a Debian or Ubuntu "stable update" / "patch" (apt-get upgrade, not dist-upgrade - what is enabled by default these days) break anything - I've been using various variations of Debian since around Debian 3(? 1.2/1.3-kernel era).

There has been a few (documented!) issues with major upgrades, like lilo-grub transition and Ubuntu changing system group ids.

But there are no forced lts-to-lts upgrades - and generally they are quite stable.

As sibling comment mentions, canonical even have a live-patch service for kernel updates without reboot (not that I would recommend that - doing a reboot after patch is a nice way to verify that the system still boots ok - which it should - but easier to debug when you know there's just been a patch..).

Re:I help seniors with technology issues. A regular came in ... by P5fRxh5kUvp2th on Monday October 24, 2022 @10:22AM (#33317001)
I never do in-place updates for OS's, but Ubuntu's dist-upgrade is reliable enough that I'm comfortable with it.
Re:I help seniors with technology issues. A regular came in ... by dingaling on Monday October 24, 2022 @10:56AM (#33317507)
It might not 'break' anything but apt tends to run just after login, which reduces the user experience to molasses as it thrashes around.

It should really be delayed by 10 or 15 mins so that the user has a chance to start working on their immediate tasks.

Re:I help seniors with technology issues. A regular came in ... by e12e on Monday October 24, 2022 @12:49PM (#33319104)
AFAIK it's ran via cron/systemd - so it should only affect login if the computer was off before login? And apt update / download should not impact a reasonable system (maybe something with really slow storage, like a microsd card, though?).
Re:I help seniors with technology issues. A regular came in ... by trap_goes_hot on Monday October 24, 2022 @07:23PM (#33323976)
There are countless examples of people having problems post-update. Its understandable that you personally haven't gone out of your way to look, but its easy with a quick internet search. (BTW I don't mean to attack you personally, I just wanted to present examples.)

https://www.reddit.com/r/linuxquestions/comments/y9fly1/lapt...

https://www.reddit.com/r/pop_os/comments/r9w1he/os_bricked_a...

https://www.reddit.com/r/ManjaroLinux/comments/sdf5sg/new_up...

Re:I help seniors with technology issues. A regular came in ... by e12e on Tuesday October 25, 2022 @07:38AM (#33329169)
Two of these seem unclear if update or just reboot triggered an error? The last one (middle one, machine boots but is unstable) - is also unclear - as far as I can tell the user doesn't report if the system still runs OK with old kernel? (and all of these appear to affect other distros than stable Debian or lts Ubuntu - I've certainly seen a few issues when running Debian testing or sid. Updates without the "stable" part aren't always stable!).
Re:I help seniors with technology issues. A regular came in ... by trap_goes_hot on Tuesday October 25, 2022 @11:29AM (#33331921)
Okay fair enough, my general point was that its not exactly rare (as many have implied) for Linux users to have problems with updates. A cursory internet search links to forums filled with people having issues.
Re:I help seniors with technology issues. A regular came in ... by e12e on Tuesday October 25, 2022 @08:43PM (#33338242)
Oh, I've had issues with Manjaro Linux for example (I inherited a laptop at work that I didn't immediately reinstall) - but Arch/Manjaro are rolling, bleeding edge distros - it's like using beta channels of windows or being an early adopter of macos releases.

My point was specifically about Debian stable and Ubuntu LTS.

Ed: And of course errors found and bugs filed in Debian sid(unstable) or testing - or Ubuntu non-lts contribute to those bugs not affecting those that run stable releases.

Re:I help seniors with technology issues. A regular came in ... by naikrovek on Monday October 24, 2022 @10:04AM (#33316750)
> what made my partner ditch windows for good and switch to linux

that's like moving underground because you once got a sunburn.

Re:I help seniors with technology issues. A regular came in ... by mijoharas on Monday October 24, 2022 @12:15PM (#33318629)
I mean switching away from an operating system that has a chance to randomly brick your computer to one that doesn't seems pretty damn reasonable to me? I guess YMMV.
Re:I help seniors with technology issues. A regular came in ... by trap_goes_hot on Monday October 24, 2022 @07:07PM (#33323831)
Sure, YMMV. I haven't had any issues with Windows, but I recognize that others do, and I treat them as real concerns.

After 12 seconds of searching; but many such issues have littered the internet fora. I don't think its unusual for a complex system to have bugs.

https://www.reddit.com/r/linux4noobs/comments/fv4c40/bricked...

https://www.reddit.com/r/Ubuntu/comments/qjn9v1/latest_updat...

https://forums.linuxmint.com/viewtopic.php?t=382222

https://bbs.archlinux.org/viewtopic.php?id=259582

Re:I help seniors with technology issues. A regular came in ... by mijoharas on Monday October 24, 2022 @09:07PM (#33324873)
It's a very fair point, and it is most _definitely_ possible (and not even particularly hard) to brick a linux system.

However, I think the difference is that it's always due to an action you take.

I do think this is something qualitatively different to when your machine decides to automatically update to windows 10, when your machine is not compatible with windows 10, and it bricks itself.

If you randomly turn on a computer and it says "hold on, I'm updating" and then never turns on again without you ever agreeing to an update, I think you'd quite rightly be somewhat upset with it.

Now, I don't even mind windows that much. I prefer other things, but I recognize the strengths of windows and I understand why people like to use it. At the same time, I think it makes sense to recognize the frustrations that windows can sometimes bring to some users.

Re:I help seniors with technology issues. A regular came in ... by trap_goes_hot on Tuesday October 25, 2022 @11:25AM (#33331864)
Yes, there is a difference, but the auto-scheduling part is not the one that has the bug.

The bug is that OS is in a borked state, and the update infrastructure cannot deal with it. This is what ends up bricking the system. (Using the loose definition of the term here, I understand that it doesn't literally damage the hardware)

The overall big picture is the fact that most users don't want to be system administrators; they just want it to be managed automatically. However a subset of users, do want to administer the system and have a level of control, and this is where Microsoft screwed up, by not providing us those tools.

At work we have our IT manage the updates on all of our machines, and they have managed to apply some kind of policy where they can control the updates. I am assuming this is only possible in a domain environment, and not on a stand-alone PC.

Re:I help seniors with technology issues. A regular came in ... by afroisalreadyin on Monday October 24, 2022 @06:51AM (#33315022)
Very sorry to hear about your father's illness, and how the situation was made even the worse by such brazen disrespect for user experience. My parents also have to regularly go through what I think amounts to violence by their electronic devices, but nothing as horrifying as this.
Re:I help seniors with technology issues. A regular came in ... by ehecatl42 on Monday October 24, 2022 @07:59AM (#33315567)
This terrifies me, TBH. I'm almost 50 and a little bit technical (used to admin Solaris boxen), and I just know the day will come when I haven't a damned clue how any of this works any more. For the time being, I'm happy using Linux as a bootloader for Emacs; will that be enough to see me through to my personal end? I sadly doubt it.
Re:I help seniors with technology issues. A regular came in ... by pc86 on Monday October 24, 2022 @08:28AM (#33315803)
> and I just know the day will come when I haven't a damned clue how any of this works any more

I don't think this is a foregone conclusion, and it's easy to say this and sort of throw your hands up and go "oh well, woe is me" but it's kind of a cop out, no?

I have family in their 90's who can navigate whatever tech you put in front of them, because they think it's important to figure things out when they get stuck. My father can barely turn his phone on because at the slightest frustration he gives up and waits for someone to "fix it" for him. Certainly different folks have different aptitudes, but choice and working through things plays an exceedingly large role.

Re:I help seniors with technology issues. A regular came in ... by asciimov on Monday October 24, 2022 @08:57AM (#33316036)
> I don't think this is a foregone conclusion, and it's easy to say this and sort of throw your hands up and go "oh well, woe is me" but it's kind of a cop out, no?

The problem is that as we get older, we tend to value our time differently. Learning a new interface just isn't as important to us as spending that time doing something enjoyable.

Imagine if car companies randomly update the way you drive a car overnight every 7 or 8 years. You go out one day, and suddenly instead of a steering wheel and pedals you have a stick with paddles, then a few years later its changed to something that looks like an oar. Eventually you too might say to hell with it.

Re:I help seniors with technology issues. A regular came in ... by pc86 on Monday October 24, 2022 @09:03AM (#33316100)
> The problem is that as we get older, we tend to value our time differently.

> Eventually you too might say to hell with it

I agree 100% and that's even kind of my point. You're choosing not to care about that stuff, which is fine (honestly, probably even healthy at a certain point), but it's not as if there is some biological imperative that as you age you are less able to use technology.

Re:I help seniors with technology issues. A regular came in ... by tmnvix on Monday October 24, 2022 @03:33PM (#33321371)
> You're choosing not to care about that stuff, which is fine

I think the problem is that this is only fine in a world where we aren't forced to rely on these things.

Re:I help seniors with technology issues. A regular came in ... by codalan on Monday October 24, 2022 @03:14PM (#33321084)
The irony is that if a vendor can't provide a consistent experience every time, why should I remain loyal to that vendor on the next update?

If Windows is going to change their user interface every other year, why would I relearn their UX-du-jour when I can just re-learn once on a Mac and be good for a few years (if not longer)?

If I use hosted Gmail and my UI changes every other month, it just tells me that I should host elsewhere where the UX is more stable.

If you abuse users long enough with this everchanging, constant-beta UI nonsense, you are just telling them to move on to a platform that isn't so unstable, where you only have to learn the UX once, not every X months.

Re:I help seniors with technology issues. A regular came in ... by bmitc on Monday October 24, 2022 @09:12AM (#33316190)
I’d point out that it’s not necessarily those people’s problems. It’s the tech makers’ problems. Hardly any of this stuff needs to change so wildly and so often.

The somewhat recent FaceTime updates have befuddled even my brother and I and my appointments with my therapist. And there’s zero reason for any of the changes. They were just changes, not improvements, and were probably even regressions.

Re:I help seniors with technology issues. A regular came in ... by asoneth on Monday October 24, 2022 @09:17AM (#33316236)
I am typically able to poke around and figure out why something broke so I can fix the dependencies. And I can search online to figure out where some feature I depend on was moved to, or what extension I need to re-enable it. But I nevertheless resent this kind of mandatory administrative overhead that comes with relying on computers.

On the flip side, I enjoy learning new techniques, languages, and approaches to advance my craft.

The difference is that the former is dictated by developers and required on a periodic basis just to tread water, whereas the latter is self-directed and helps me become more capable.

Re:I help seniors with technology issues. A regular came in ... by RalfWausE on Monday October 24, 2022 @08:33AM (#33315848)
A coworker of me never switched from DOS to Windows (he told me he tried it a few times but... meh), recently i helped him getting his new(-ish) Lenovo workstation set up with FreeDOS 1.3.

So... it IS possible to stay on a system where you are comfortable with, if you are willing to make concessions...

Re:I help seniors with technology issues. A regular came in ... by Paianni on Monday October 24, 2022 @10:07AM (#33316804)
Wow, talk about living in the 90s...
Re:I help seniors with technology issues. A regular came in ... by awiesenhofer on Monday October 24, 2022 @10:26AM (#33317063)
Wow, what does he use it for? Any specific apps you know about?
Re:I help seniors with technology issues. A regular came in ... by RalfWausE on Monday October 24, 2022 @10:31AM (#33317142)
He mostly uses it for embedded programming, but also does the finances for a club he is in via a spreadsheet (As-easy-as) and does write the occasional letter in (if i remember correctly) wordstart. For emails and web he uses Arachne (with a hack that allows arachne to fetch https via wget).
Re:I help seniors with technology issues. A regular came in ... by calvinmorrison on Monday October 24, 2022 @08:09AM (#33315644)
Already happened to me, I have less and less idea how my linux system works now. I haven't kept up with all the various systemd rewrites, buses and random shit I don't know about and it's annoying when I actually want to do something

has journalctl -xe ever dumped any useful information for anyone ever or am I just an idiot? when I restart nginx I want to know if it failed, why , what's the syntax error. instead old reliable /etc/init.d/nginx configtest no I have to dig around

Re:I help seniors with technology issues. A regular came in ... by ylyn on Monday October 24, 2022 @08:24AM (#33315769)
Then use a distro that doesn't use systemd.
Re:I help seniors with technology issues. A regular came in ... by calvinmorrison on Monday October 24, 2022 @08:30AM (#33315819)
Right, then I have to relearn my userspace setup... well maybe it's time - but I've been on debian longer long before I met my childs mother, before I even grew a single hair on my chest, before I had a bank account, a job, or a cell phone. But perhaps you are right, it's time to quit it
Re:I help seniors with technology issues. A regular came in ... by UncleSlacky on Monday October 24, 2022 @09:56AM (#33316652)
MX Linux (Debian-based, uses sysvinit with systemd shims) and Devuan would seem to be obvious alternatives that wouldn't require changes to your setup.
Re:I help seniors with technology issues. A regular came in ... by calvinmorrison on Monday October 24, 2022 @10:22AM (#33316996)
I'll check it out. I have all sorts of weirdness with this system. snap is great because debian doesn't package a lot, yet then all my snap programs are sandboxed in a non useful way. (like mysqlworkbench won't save passwords in a keystore because that hookup doesn't work - and it cant run without a working keystore. like firefox will start once, but if you run the firefox command, it'll error out that firefox is already) lots of annoying little things
Re:I help seniors with technology issues. A regular came in ... by bbarnett on Monday October 24, 2022 @11:45AM (#33318229)
Debian runs without systemd fine, at least for me.

Try trinity as a desktop with sysvinit.

Re:I help seniors with technology issues. A regular came in ... by calvinmorrison on Monday October 24, 2022 @12:24PM (#33318760)
I am a big fan of trinity! I have it for the unbeatable KDE 3 konqueror and a few other choice apps.
Re:I help seniors with technology issues. A regular came in ... by bbarnett on Tuesday October 25, 2022 @12:45AM (#33326350)
Yes, a well run / nice project. KDE3 seems far better than anything in the KDE or Gnome world since.

(I don't use kwin, but instead a different window manager, and only part of trinity for this and that, but that's not due to a lack of quality, I just prefer to mix and match.)

Re:I help seniors with technology issues. A regular came in ... by AndroidKitKat on Monday October 24, 2022 @09:13AM (#33316205)
If a process or service is using systemd to start and stop it (e.g. You start it with `systemctl start $SERVICE_NAME), I often do `systemctl status $SERVICE_NAME` to get the service-specific logs. For me, it seems to get the job done much better than journalctl.
Re:I help seniors with technology issues. A regular came in ... by vel0city on Monday October 24, 2022 @11:14AM (#33317798)
> has journalctl -xe ever dumped any useful information for anyone ever

It can be useful when there's potentially multiple things leading up to the error in whatever you're running, as it is showing and explaining nearly every action that's recently happened in the system log. But if you're just wanting to look at logs related to nginx starting at the most recent then just query for niginx's system log instead of the whole system.

    sudo journalctl --pager-end --unit nginx
or:

    sudo journalctl -e -u nginx
or:

    sudo journalctl -eu nginx
Re:I help seniors with technology issues. A regular came in ... by topaz0 on Monday October 24, 2022 @01:16PM (#33319456)
If you can set up nginx to do what you want, you can learn how to use systemd. In my experience it is quite usable once you get a handle on it. I'm sure there are plenty of "getting started" kinds of introductions that could make it useful to you after maybe half an hour of time investment. Other commenters have answered your specific question.
Re:I help seniors with technology issues. A regular came in ... by dharmab on Monday October 24, 2022 @01:33PM (#33319704)
Here's an excerpt from my cheat sheet:

    # Output all logs since boot
    journalctl
    # Follow all logs in real time
    journalctl -f
    # Output logs for a given systemd unit
    journalctl -u $unit
    # Combine follow and unit flags to follow logs for a given systemd unit
    # Easy to remember: You are saying F*** U to a broken piece of software
    journalctl -fu $unit
    # Output kernel logs
    journalctl -k
    # Follow kernel logs
    journalctl -fk

    # Tip: Use -b flag to see logs from previous boot cycles

    # Learn more, including advanced filtering and formatting
    man journalctl
You can also add that configtest command as an ExecStartPre to the unit, and it will run that before starting nginx and optionally fail early if it finds an error.
Re:I help seniors with technology issues. A regular came in ... by __turbobrew__ on Monday October 24, 2022 @06:19PM (#33323389)
You forgot:

    # Easy to remember: You are saying F**K because your kernel is broken
    journalctl -fk
Re:I help seniors with technology issues. A regular came in ... by Rediscover on Tuesday October 25, 2022 @06:14AM (#33328521)
Thank You
Re:I help seniors with technology issues. A regular came in ... by 5e92cb50239222b on Monday October 24, 2022 @01:54PM (#33320015)
systemd is aliased to /usr/sbin/service, so old sysvinit commands still work:

  $ service nginx status
which should cover your

  if it failed, why , what's the syntax error
For anything more complicated, refer to these cheatsheets:

https://wiki.archlinux.org/title/Systemd#Using_units

https://wiki.archlinux.org/title/Systemd/Journal#Filtering_o...

YMMV. I find systemd a lot easier to work with (I actually started wrapping daemons in proper services instead of sticking everything into nohup or tmux sessions).

Re:I help seniors with technology issues. A regular came in ... by bmitc on Monday October 24, 2022 @09:08AM (#33316156)
I am an active engineer and software developer, and I already feel like I don’t have a clue how any of it works already. I am being a little bit hyperbolic of course, but that’s the feeling.

And to be honest, I don’t think it’s me. It isn’t clear to me that the people who make all this stuff know how it works either. Nothing works as intended in technology. At least some form of technology doesn’t work as it should every day, from your work machine’s OS, or some program, or your smartphone, or Android Auto or Apple Car Play, or your TV, or your Internet provider or WiFi router, or that website you visit, or your smart thermostat, and on and on. And that’s stuff just plain not working or encountering bugs. It doesn’t even address the usability of all this.

We are just shitting out technology left and right, all at the alter of scale. In my opinion, capitalism is part of the problem. The other is human nature. There are no incentives to get this right. And these days, large companies do not care that they get it right. Statistics of failure and user frustration are explicitly part of their business models. They don’t want to even know if there’s an issue with their product. They just let some statistics drive their decision making.

It’s all just a tragedy and comedy all in one. Amazon has their 12 principles they hire with that makes it seem like they hire geniuses left and right. And they can’t even get book selling right these days. And there’s no way to report issues. They do not care.

Re:I help seniors with technology issues. A regular came in ... by codalan on Monday October 24, 2022 @03:21PM (#33321203)
It is difficult to get a person to understand something, when his/her bonus depends on not understanding it.

Most of these bonuses are probably tied with frivolous, often highly unpopular and unwanted, feature updates. I doubt people get bonuses for fixing usability bugs or improving quality.

Re:I help seniors with technology issues. A regular came in ... by eointierney on Monday October 24, 2022 @09:30AM (#33316355)
In your case assuredly so, for you uttered the magical invocation "emacs" which will be supported 'til the heat death of the Universe :)
Re:I help seniors with technology issues. A regular came in ... by jkepler on Monday October 24, 2022 @09:55AM (#33316643)
And probably if one can still program lisp, one could write an escape vehicle for an alternate universe...
Re:I help seniors with technology issues. A regular came in ... by chii on Monday October 24, 2022 @07:22AM (#33315271)
> it updated itself to Windows 10 without his explicit consent.

it's bs how they can just do this. Microsoft thinks that just because they aren't legally liable for their software breaking a user's system, that they can just do anything like these automatic updates.

I think it's really high time that there be regulation on software and their reliability - that is, some sort of consumer protection, where an update such as this breaking becomes a liability for microsoft. And of course, this doesn't just apply to microsoft, but apple and google and any other software manufacturer.

Re:I help seniors with technology issues. A regular came in ... by mach1ne on Monday October 24, 2022 @11:54AM (#33318358)
We're actually lucky that the current global political & economic system allows governments to enforce this. Companies can weasel out of paying taxes to the country in which they operate, but they generally can't escape the local country's regulation with regards to how they render their services.

All we need is political momentum to enact the regulation - and that's easier said than done.

Re:I help seniors with technology issues. A regular came in ... by HeckFeck on Monday October 24, 2022 @07:30AM (#33315344)
This is the type of thing I imagined could happen, but hoped it never actually would happen.

The worst example I had heard until today was an update that caused a friend to lose a good chunk of her dissertation. Windows 10 decided that final week was an excellent time for an update. She had no option of saying "no" and was just looking to use Word uninterrupted.

Software is too important now for this level of user hostility.

Re:I help seniors with technology issues. A regular came in ... by mysterydip on Monday October 24, 2022 @07:41AM (#33315437)
"When people had a choice in updates, too many would postpone them. This left our OS susceptible to attacks which made for some bad press for us. If we force updates, this won't happen." - some exec, probably
Re:I help seniors with technology issues. A regular came in ... by raverbashing on Monday October 24, 2022 @07:49AM (#33315506)
And the worse part is that they're not wrong
Re:I help seniors with technology issues. A regular came in ... by II2II on Monday October 24, 2022 @09:06AM (#33316136)
They were wrong in the sense that they used it to condition people to accept non-security updates and they were wrong in the sense that some people are better placed to determine whether any form of update is an unacceptable risk.

As things stand today, I only trust updates from community driven open source software projects. With exceptionally few exceptions, commercial software seems to offer the guarantee of delivering undesirable payloads.

Re:I help seniors with technology issues. A regular came in ... by brookst on Monday October 24, 2022 @09:40AM (#33316474)
I work for one of those very large commercial software companies. In general, I think we do a pretty good job. We absolutely fuck some things up, for sure, for a lot of different reasons.

But I promise you there is never any kind of Machiavellian multi-year plan to condition people for upcoming bad behavior. Most of the things we do screw up are from lack of foresight; we are definitely not strong enough at long range planning to run psyops on customers.

Re:I help seniors with technology issues. A regular came in ... by shadowgovt on Monday October 24, 2022 @07:59AM (#33315572)
If by "bad press" you mean "other users getting fucked over by an entire homogeneous ecosystem of the same OS being a breeding ground for gigantic botnets that criminals were able to turn on services to knock them off the internet," yes.

The only real way to address it without the mandatory updates was for the ecosystem to diversify; can't use a Windows exploit to compromise a Mac OS machine.

You can imagine why that solution was not on Microsoft's list of recommendations.

Re:I help seniors with technology issues. A regular came in ... by tgsovlerkhgsel on Monday October 24, 2022 @09:02AM (#33316081)
The real way to address this would be to not make users hate updates.

That would mean doing as much of the work as possible in the background in a way that doesn't impact the user and making sure the reboot where it actually gets activated doesn't take noticeably longer. It would also mean not doing things that are against the user's interest like moving things around, installing new ads or misfeatures, or breaking things.

I don't know anyone who hates or wants to disable Chrome updates, for example (I'm sure such people exist, but it's much less common than Windows updates), despite Chrome updating way more often than once a month.

Of course, overcoming the aversion people built over years because of past bad behavior is going to be hard, but forcing people against their will and making updates more disruptive isn't going to help with that aversion. People really dislike being forced to do something, even if they don't actually mind the thing itself that much.

Re:I help seniors with technology issues. A regular came in ... by kevincox on Monday October 24, 2022 @09:16AM (#33316227)
This is the key. Lots of systems have seamless updates where the only real interruption is a reboot.

Android does an A/B update and after a only slightly slow reboot is in the new version. It then does some optimization in the background that can have a slight performance impact.

NixOS must be the gold standard here. It downloads and completely installs the new version in the background then a regular-speed reboot is enough to be running the new system. (~10s on my system)

But Windows and macOS both have crazy slow update processes. When I had a mac for work I was dumbfounded by how slow the update process was. It regularly took >30min! Those machines are crazy fast, it seems like it could have written a TiB of data in that time so IDK what it is actually doing.

Re:I help seniors with technology issues. A regular came in ... by atonse on Monday October 24, 2022 @10:03AM (#33316744)
100% agree with this.

Point updates of macOS take 20+ minutes on an M1 Max with 32GB of memory and a blazing fast SSD. What could it possibly be doing?

Even iOS updates are a bit faster.

Is apple even interested in fixing this?

Re:I help seniors with technology issues. A regular came in ... by shadowgovt on Monday October 24, 2022 @10:31AM (#33317141)
> What could it possibly be doing?

If memory serves: point-symbol optimizations to make code calls into The objective-C libraries performant.

Under The hood, objective-C really does use strings to reference library functions. So when the OS is updated, the string interning table is updated and all of the installed software has to have its string to symbol caches rewritten to account for the new API.

There are almost certainly better ways to do this but if I understand correctly, Apple inherited the existing solution without putting enough thought into how it would scale and now changing the solution would break an indeterminate amount of software depending upon the current implementation.

Re:I help seniors with technology issues. A regular came in ... by saagarjha on Monday October 24, 2022 @10:45AM (#33317352)
No, installed software is not patched on updates.
Re:I help seniors with technology issues. A regular came in ... by shadowgovt on Monday October 24, 2022 @11:02AM (#33317607)
Not "installed software patched;" caches rebuilt.
Re:I help seniors with technology issues. A regular came in ... by saagarjha on Monday October 24, 2022 @11:03AM (#33317623)
They come from Apple on a signed system image that cannot be modified.
Re:I help seniors with technology issues. A regular came in ... by shadowgovt on Monday October 24, 2022 @11:27AM (#33317967)
Sorry, can you clarify? What is the "they" in that sentence?

EDIT: a sibling comment jogged my memory; the thing I was doing a bad job of remembering was prebinding. https://opensource.apple.com/source/cctools/cctools-622.5.1/...

When a new version of the OS is installed, the OS re-runs prebinding for applications to the dynamic libraries they rely on because the dynamic libraries may have changed. The alternative is to have a big latency bump every time an app is launched for the first time as the caches are rebuilt on-the-fly.

(I think this is the step that used to be called "Making Your Macintosh Happy" during an install, but the veracity of that notion has fallen too far down the Google search hole for me to easily pull up a reference to confirm or deny it).

Re:I help seniors with technology issues. A regular came in ... by plorkyeran on Monday October 24, 2022 @12:10PM (#33318574)
That's no longer done on install. The modern equivalent of it is part of the signed image that you download from Apple.
Re:I help seniors with technology issues. A regular came in ... by batman-farts on Monday October 24, 2022 @11:12AM (#33317776)
Yes, it’s been like this since the 10.0/public beta days at least. I remember wondering about it back then. I believe the command the system updater always runs is something like update_prebinding -root /
Re:I help seniors with technology issues. A regular came in ... by atonse on Tuesday October 25, 2022 @07:57AM (#33329326)
And they can’t precompute those caches for particular libraries and ISA combinations? They know exactly what hardware it’ll run on.
Re:I help seniors with technology issues. A regular came in ... by saagarjha on Monday October 24, 2022 @10:46AM (#33317358)
Ventura improves update times to 5-10 minutes on my computer.
Re:I help seniors with technology issues. A regular came in ... by pooper on Monday October 24, 2022 @10:14AM (#33316890)
I think practically all the problems with Windows will go away with one simple change. Do not ever reboot a computer without a user's consent. Any feature that requires automatic reboot should be opt-in.

However, this exposes the real challenge. We cannot have informed consent without informed users. I think this problem will haunt us repeatedly in the future. We need users to know at least a little bit about their options. Only then can they make informed choices on what option to pick. This means people can't glaze over the details and not worry about them. This does not mean you have to be a computer wizard. You just need to know what you want and pick an option that is good for you. For example, I run this on Fedora:

    sudo dnf offline-upgrade download -y && time sudo dnf offline-upgrade reboot
Any update requires a reboot. However, I am ok with it because I am positive each update comes after a lot of testing. More importantly, I am in control of when to run this update. I can't accidentally run it because it requires my sudo password.

I used to wonder why no corporation complains about Windows Update. Then I learned that virtually all companies use group policy to change Windows Update behavior to suit their organization. Therefore, this is a non-issue for them. Welp.

Re:I help seniors with technology issues. A regular came in ... by hinkley on Monday October 24, 2022 @11:58AM (#33318405)
> Do not ever reboot a computer without a user's consent.

That also includes never crashing, which Microsoft has historically struggled with.

If you don’t reboot in an orderly way, then the machine crashes while the user is doing something, and when it restarts everything is different. “Don’t restart” is insufficient for good UX here.

Re:I help seniors with technology issues. A regular came in ... by TheRealDunkirk on Monday October 24, 2022 @01:03PM (#33319291)
The problem here is that a modern OS should only need to be rebooted when the kernel is updated, and Microsoft's security model requires updating the kernel all the time. On Linux, kernel security updates are usually, "Hey, update this when you get a chance, because a bad actor already on your system could escalate privilege in a rare scenario." With Windows, it's an almost-weekly, "Hey, update right now, because someone in another country is pwning all unpatched machines that aren't air-gapped from the internet."
Re:I help seniors with technology issues. A regular came in ... by pooper on Monday October 24, 2022 @04:19PM (#33322094)
> a modern OS should only need to be rebooted when the kernel is updated

You can still choose to reboot for every update. The point though is that it is a choice.

   sudo dnf offline-upgrade download -y && time sudo dnf offline-upgrade reboot
It doesn't nag me at all other than ask me for my sudo password. It is perfect.

Here is what I understand about dnf offline-upgrade

> The process of restarting, applying updates, and then restarting again is called Offline Updates. Your computer boots into a special save-mode, where all other systems are disabled and where network access is unavailable. It then applies the updates and restarts.

https://fedoramagazine.org/offline-updates-and-fedora-35/

> With Windows, it's an almost-weekly, "Hey, update right now, because someone in another country is pwning all unpatched machines that aren't air-gapped from the internet."

I see. I feel like I don't quite understand the extent of the problem. In any case, I am not qualified to even attempt to propose a fix. My mode of thinking was Google Chrome and derivatives are able to slowly walk along with increasingly scarier visible warnings asking users to restart the web browsers but they don't (as far as I know) reboot the web browser while the user is still using it. Even Google Chrome OS didn't do that (well, it didn't back when I had my cr-48). When I updated Mozilla Firefox on my Fedora machine, existing tabs continued to work. New tabs would come with a warning for me to close Firefox and open it again. This is the kind of warning I was getting rid of with offline-upgrade.

I agree with my parent comment though. Updates are too bloated. Windows updates should be very fast with a modern processor (Intel eighth gen, AMD equivalent or greater), enough memory, and a fast SSD. Even DNF which has a very renowned reputation (at least among Fedora users) of being slow, is pretty reliably fast. I think the point that my parent comment was making was make people not dread rebooting their machine. My thought was

1. educate the users why reboots are essential 2. allow the users to postpone reboots indefinitely

However, I don't know what to say if there is an active remote command exploitation in the wild. It is important to get the update to the user before the exploit. However, that goes against everything I've said so far. I guess this leads us to the status quo. Those who have the know-how to use group policy can opt out of certain Windows Update behavior. The rest can either learn to do this: and set up their own Windows Update server? Periodically check CVE and gate update releases? Not sure how it works...

The reason I hesitate and say automatic reboot should be OPT-IN is sometimes I like to do some simple long running task like stitch photos I took into a video using ffmpeg. It can take hours on a slow laptop processor. It would really suck to do something like that and come back to see the computer rebooted itself.

Re:I help seniors with technology issues. A regular came in ... by tgsovlerkhgsel on Tuesday October 25, 2022 @01:41AM (#33326663)
Aren't Windows updates outside of the monthly update cycle exceptionally rare?
Re:I help seniors with technology issues. A regular came in ... by jeffbee on Monday October 24, 2022 @10:25AM (#33317046)
> despite Chrome updating way more often than once a month.

Chrome updates approximately every month unless there is a security issue that has to be pushed out faster.

https://en.wikipedia.org/wiki/Google_Chrome_version_history

Re:I help seniors with technology issues. A regular came in ... by tgsovlerkhgsel on Monday October 24, 2022 @11:00AM (#33317572)
Searching https://chromereleases.googleblog.com/search/label/Stable%20... for "Stable channel update for desktop" shows 4 updates in the last 30 days.
Re:I help seniors with technology issues. A regular came in ... by jeffbee on Monday October 24, 2022 @11:32AM (#33318048)
Yeah, it's been a bad month for using after freeing.
Re:I help seniors with technology issues. A regular came in ... by greendave on Monday October 24, 2022 @10:55AM (#33317500)
> The real way to address this would be to not make users hate updates.

That's basically not possible in some cases. Not all of us are on super-fast broadband, even in places that are nominally 'first world'. The _best_ my parents can get is 8Mbps on DSL. Every time an update starts auto-downloading, you know immediately because all other connections grind to a halt.

(Now why a minor point update security fix for Monterey is 1.6GB I have no idea. But presumably that's not something Apple is capable of/interested in fixing)

Re:I help seniors with technology issues. A regular came in ... by recursive on Monday October 24, 2022 @03:55PM (#33321714)
Why does that have to be done when they're awake?
Re:I help seniors with technology issues. A regular came in ... by callmeal on Monday October 24, 2022 @11:12AM (#33317769)
>I don't know anyone who hates or wants to disable Chrome updates

That would be me for one. I hate it when google sneaks in privacy reducing preferences that are automatically turned on. I like to occasionaly go through settings to see what has changed and was surprised when an update showed up a whole host of new active features.

Why on earth should usb ports on my laptop be automatically exposed to any web page that demands it? Chrome can do that now. And not just usb/serial/midi ports, and motion sensors, chrome has also enabled 'presence' (a way for sites to know when you're actively using the browser). I found that creepy.

Re:I help seniors with technology issues. A regular came in ... by Nzen on Monday October 24, 2022 @04:26PM (#33322219)
My first thought ends with 'enabling yubikey-style mfa', but it seems that some [0] hardware vendors use webusb to enable a binary protocol, rather than translating their usb sensor output into (keyboard) scancodes.

[0] https://en.wikipedia.org/wiki/WebUSB

Re:I help seniors with technology issues. A regular came in ... by ryandrake on Monday October 24, 2022 @11:17AM (#33317824)
Software companies' bad behavior has trained me to no longer trust updating. I would love to auto-update my software if I had some kind of assurance that all I was getting in those updates were security fixes. But instead, companies abuse auto-update to shovel everything else at me too: Unnecessary UI changes, new features I don't want, removal of old features I regularly use, larger binaries, slower binaries, and so on.

More software companies need to get on board with the idea of having a separate maintenance branch and "next version" branch. Too many of them just develop on trunk and every time you update for bug fixes and security, you get all the other crap their developers have been working on too.

Re:I help seniors with technology issues. A regular came in ... by shadowgovt on Monday October 24, 2022 @11:35AM (#33318074)
Funny enough, I was trained off of that not by software companies, but by the open-source community.

Too many instances of installed Linux distros breaking because some foo relied on some bar that the distro declared should work fine but must have slipped through the testing cracks somehow. Or I'd gone off-book on some custom project or other because it relied on library versions that weren't in the distro, then I forgot I did that and updating the distro libs broke my project.

I basically never run the apt updates these days.

Re:I help seniors with technology issues. A regular came in ... by newt_slowly on Monday October 24, 2022 @12:23PM (#33318733)
Chrome seems to me to be an example of how some users will never update regardless of how easy upgrading is. I can't count how many colleagues, when screen sharing, always have the red icon in their Chrome window showing that they need to update. It doesn't matter how easy it is - they just won't do it.

Just to be clear, this isn't an argument that as a result updates should be forced.

Re:I help seniors with technology issues. A regular came in ... by ako on Monday October 24, 2022 @08:24AM (#33315763)
It’s not just software execs, I’ve actually heard customers asking for auto-update recently as approving and updating it themselves was too cumbersome, or they relied on a department for this that had no time to do this soonish. They literally asked for “auto updates like chrome or Firefox”…
Re:I help seniors with technology issues. A regular came in ... by OkayPhysicist on Monday October 24, 2022 @05:13PM (#33322739)
Auto updates are fantastic if, and only if, the developer can be trusted not to break things for fun. Firefox's auto-updates consist of downloading stuff in the background, prompting me to "restart when you want to apply the update", and then changing next to nothing about my experience of the application between updates.

That is the perfect update story. Everyone loves it: the users aren't having their workflows upended, the developers are able to push updates regularly for security problems and the like, the only loser is the graphics designer who got hired because daddy owns the company and needs to constantly re-design the user interface to justify their job. (seriously, people in companies that do this kind of shit, what is it with re-designs? Why?)

Re:I help seniors with technology issues. A regular came in ... by hardware2win on Monday October 24, 2022 @08:57AM (#33316035)
OSes should update because people dont care.
Re:I help seniors with technology issues. A regular came in ... by omgmajk on Monday October 24, 2022 @09:46AM (#33316537)
I lost some work a while ago because in Win 10 home you can't easily turn off automatic updates. The amount of hate I got on some forums for suggesting that automatic updates are bad was beyond me. I just upgraded to Pro instead and turned it off in group policies, but I still got hit with an automatic restart at some point.
Re:I help seniors with technology issues. A regular came in ... by daemin on Monday October 24, 2022 @09:59AM (#33316703)
While I have upgraded to Pro and turned off those settings myself, I have not experienced my whole system restarting to do an update. I have had to neuter the TPM modules in my BIOS to prevent Windows 11 from automatically installing though.

However the issue that I've had was my Terminal App shutting down by itself, I thought it was a crash but it turns out it was because the Windows Store decided to update it.

Now that is complete BS! How can a store arbitrarily decide to update an app while it is still running without asking, without waiting? Even Steam waits to download and update games for when you're not playing one. If it ever did the same thing as what the Windows Store does then there'd be a riot for sure. I guess that it means the Windows Store is just not being used by people at all.

For those interested the "fix" for not having Terminal app restart for an update is to download the MSI package, extract it to a directory, and run it from there. That's directly from the Developer's words on Github.

Re:I help seniors with technology issues. A regular came in ... by ectopod on Monday October 24, 2022 @10:24AM (#33317032)
Thank you! I've had wt just disappear on me a few times now and I've been meaning to investigate. It never occurred to me this was by design.
Re:I help seniors with technology issues. A regular came in ... by cratermoon on Monday October 24, 2022 @10:11AM (#33316868)
Automatic updates to address real issues and security risks are fine, unless you're talking about updates that can't be postponed if you're in the middle of something.

What we see, of course, is exactly what the twitter thread posted mentions: some "dickweasel" hijacked the update system to push crapware or do something user-hostile for purposes completely unrelated to what the user would want.

James Williams discusses this in his book "Stand Out Of Our Light", and likens it to a GPS that takes you off to places that you never wanted to visit in the course of (maybe) getting you to your intended destination. Of course, you arrive late, if ever, and burned way more gas (or battery) than you needed. But the GPS got you to drive by a specific set of billboards that they wanted you to see.

Re:I help seniors with technology issues. A regular came in ... by omgmajk on Monday October 24, 2022 @03:41PM (#33321495)
In my situation, I was doing GPU intensive work that took about two weeks to complete and got hit with an automatic reboot overnight at some point far into the run. It hit me again overnight while I hadn't saved something, which is my own fault, but it still bugged me. I update my system when I need to update it, but I don't like that it happens without my consent and that there is no way to turn it off.
Re:I help seniors with technology issues. A regular came in ... by RunSet on Tuesday October 25, 2022 @10:56AM (#33331353)
> in Win 10 home you can't easily turn off automatic updates.

If you set your internet connection to "metered" it exposes an option to disable automatic updates.

https://www.tenforums.com/tutorials/139722-turn-off-download...

Re:I help seniors with technology issues. A regular came in ... by omgmajk on Friday October 28, 2022 @08:19AM (#33370471)
Sweet, good to know for my laptops. :)
Re:I help seniors with technology issues. A regular came in ... by naikrovek on Monday October 24, 2022 @10:02AM (#33316734)
not just bad press. they were called before Congress and asked why updates weren't required.
Re:I help seniors with technology issues. A regular came in ... by codalan on Monday October 24, 2022 @01:59PM (#33320088)
It's not that updates are necessarily bad.

It's when they try to launder in a bunch of "feature" updates (i.e. more spyware, more crapware) with needed security updates.

They force the user to make a decision: Do I skip this update and avoid having new "features" from crippling my machine, or do I download the update to prevent my machine from being hacked?

If vendors really gaf, they would make is so that you could download needed security updates w/o the rest of the garbage. But then they couldn't force more malware on you.

Re:I help seniors with technology issues. A regular came in ... by Iolaum on Monday October 24, 2022 @02:15PM (#33320274)
This! Security updates bundled with feature updates are what makes updates hostile to the consumer.
Re:I help seniors with technology issues. A regular came in ... by jjeaff on Monday October 24, 2022 @03:15PM (#33321098)
In their defense, it would be difficult to keep security updates fully separate from feature updates since sometimes replacing a vulnerable feature with a new feature is the easiest fix rather than pushing the new feature, but also issuing a separate fix for those that don't want the new feature.

In other words, it's only reasonable to expect security updates for a certain length of time and not indefinitely.

Re:I help seniors with technology issues. A regular came in ... by dan-robertson on Monday October 24, 2022 @04:14PM (#33321995)
Somehow windows devices are ok at installing security updates and most apple phones are on the latest os version.

I’d be interested to know what the actual story at MS was for this. I think the executives there in the past demonstrated pretty good decision making. Here’s[1] someone claiming something about PM’s thinking they knew better than users and maybe there is some hidden OKR incentive driving that reasoning, but my weak understanding is that that person wasn’t really involved in what happened so I don’t know how true it is.

[1] https://twitter.com/danluu/status/1504567911565824000 nitter: https://nitter.fly.dev/danluu/status/1504567911565824000

Re:I help seniors with technology issues. A regular came in ... by colechristensen on Monday October 24, 2022 @07:38AM (#33315406)
And this is why people buy macbooks. Apple products have a minimum guaranteed level of quality.

There isn’t another computing hardware company which doesn’t have a “hot garbage” tier of products.

Re:I help seniors with technology issues. A regular came in ... by HeckFeck on Monday October 24, 2022 @07:49AM (#33315503)
And curiously enough, this was the moment she converted to being an Apple user. She expected and found the same quality on her Mac as she did on her iPhone.

> There isn’t another computing hardware company which doesn’t have a “hot garbage” tier of products.

There were many more vertically integrated software-hardware PC companies in the 80s. A true shame that some of the others didn't survive; I'd love to be writing this message on my 2022 Acorn RISC PC or Amiga. What we witness now is the end result of the Wintel monopoly.

Re:I help seniors with technology issues. A regular came in ... by another2another on Monday October 24, 2022 @10:51AM (#33317423)
>There were many more vertically integrated software-hardware PC companies in the 80s.

>A true shame that some of the others didn't survive; I'd love to be writing this message on my 2022 Acorn RISC PC or Amiga.

>What we witness now is the end result of the Wintel monopoly.

A great point, BeOS was basically the last attempt anybody had at creating a new desktop OS, and when it failed, so did the last vestiges of anybody else's appetite for trying again.

I love my Mac, but really enjoyed GEM on my Atari ST too.

Re:I help seniors with technology issues. A regular came in ... by hinkley on Monday October 24, 2022 @12:35PM (#33318926)
And people wonder why I still hold a grudge against Microsoft. We still live with the consequences of three decades of bad behavior. A little deathbed conversion doesn’t mean as much as some think it does.
Re:I help seniors with technology issues. A regular came in ... by ansgri on Monday October 24, 2022 @07:49AM (#33315504)
Is OSX on average more reliable than Windows though?

I've never had much experience with it but heard some stories about its bad backward compatibility and not-too-pleasant upgrades. Thinking about finally getting a Macbook instead of my current Linux/Windows dual boot since Macs have the unique combination of professional-grade display, very powerful hardware and full support of proprietary apps that I need. And I mostly dislike Apple UX choices.

Re:I help seniors with technology issues. A regular came in ... by jrochkind1 on Monday October 24, 2022 @08:28AM (#33315805)
> Is OSX on average more reliable than Windows though?

I would say yes, but perhaps the worst-of-worst stories in this thread are prejudicing me. Things like in this thread don't happen on OX though.

(I honestly don't know what you're referring to about "bad backwards compatibility")

But if you mostly dislike Apple UX choices, you probably are going to mostly dislike using it as a daily machine, so.

Re:I help seniors with technology issues. A regular came in ... by sbuk on Monday October 24, 2022 @08:09AM (#33315653)
The "Backwards compatibility" issue is an interesting one. For years, companies like Adobe used OSX upgrades as an excuse to force paid upgrades. Hardware manufactures did (still do?) this with Windows drivers. The other side is that Apple deprecated 32bit support around 2011, dropping it in 2019/20. They've also introduced and deprecated a few frameworks in this time. They have always announced well ahead of time. People get caught short by not paying attention.

With regards to OS upgrades, there has always been a vocal minority that likes to complain, ever since the System 7 days, sometimes not without reason but it's minor. Overall, the upgrades are decent, but I'll agree it's not always plain sailing for everyone. The thing with macOS is last year's Lemon is next year's gold. Rose tinted glasses are abundant online, especially with competing OSs.

Re:I help seniors with technology issues. A regular came in ... by checkyoursudo on Monday October 24, 2022 @08:27AM (#33315791)
> Is OSX on average more reliable than Windows though?

In my personal, anecdotal experience, macos is more reliable than windows. Neither is as reliable as my 14-year-old but constantly updated and fresh today Gentoo/Linux install. But the things that a laptop needs, macos is better. So I have a macbook and a Gentoo/Linux workstation and I generally feel like I get the best of both worlds.

I also often just run a debian in qemu on my macbook rather than installing a bunch of software from macports or homebrew, which has worked very nicely.

Re:I help seniors with technology issues. A regular came in ... by unsupp0rted on Monday October 24, 2022 @08:02AM (#33315594)
OSX doesn’t surprise me in hostile ways
Re:I help seniors with technology issues. A regular came in ... by fsflover on Monday October 24, 2022 @08:12AM (#33315679)
Re:I help seniors with technology issues. A regular came in ... by shishy on Monday October 24, 2022 @09:58AM (#33316688)
That sounds like it was a bug / mistake than a deliberate decision by the company unless I misunderstood something?
Re:I help seniors with technology issues. A regular came in ... by fsflover on Monday October 24, 2022 @10:07AM (#33316791)
Information about every executable your run on "your" laptop goes to a special server belonging to Apple. It must be a huge and costly mistake...
[dead]
Re:I help seniors with technology issues. A regular came in ... by fsflover on Wednesday October 26, 2022 @08:36AM (#33342732)
But it is.
Re:I help seniors with technology issues. A regular came in ... by such12 on Thursday October 27, 2022 @01:54PM (#33361354)
No it isn’t. Most apple users rely on apple to protect them from threats.
Re:I help seniors with technology issues. A regular came in ... by fsflover on Wednesday November 02, 2022 @12:59PM (#33439081)
The best security you can get is in prison. I wonder why people don't want to go there. /s

You can implement malware check in many ways. This one is the worst; it also introduces a huge attack surface.

Re:I help seniors with technology issues. A regular came in ... by shishy on Monday October 24, 2022 @09:57AM (#33316678)
Yes, it is. I used to be very into windows but after the same upgrade issue (they just swapped me up without asking for permission and ruined some projects I had), along with how annoying it was to deal with different vendors, driver issues, I just said it wasn't worth my time and I wasn't enjoying tinkering there.

Mac has been great. My 2015 MBP is still going strong, it was many updates behind and I resisted for a while but I eventually just upgraded to the latest (2-3 major versions) and it went perfectly smoothly.

Every company and ecosystem will have its quirks. But some are way more hostile than others, and I've never seen that level of hostility from apple (yet).

Ports can be annoying though but I'd rather take minor annoyances over big problems like this.

BTW -- one of the bigger problems with the forced Win10 upgrade was that it changed the UI / icons and for older folks caused a lot of grief, because they felt lost on top of everything else.

Re:I help seniors with technology issues. A regular came in ... by nicbou on Monday October 24, 2022 @09:58AM (#33316690)
I have not reinstalled MacOS since I bought my laptop, 5 years ago. And before that it was the same with another 5 year old laptop. These laptops feel pretty snappy still.

I bought a secondary laptop - a 12 inch Macbook Pro - and it took a few hours to set up. I didn't have to turn a bunch of things off. I didn't have to find the button that wouldn't send my entire life to a tech company. Just a few clicks and done. It's decently fast for such an old, underpowered machine, too.

For the most part, the OS gets out of the way.

Re:I help seniors with technology issues. A regular came in ... by kortex on Monday October 24, 2022 @10:00AM (#33316715)
Absolutely. I've owned many machines and driven two Mac OSX, basically every Windows since 3.1, Linux Mint, Ubuntu 14.4-20.4, and several generations of Android. OSX for me wins reliability and user experience, hands-down. XP service pack 2 is probably my favorite Windows experience, followed by 7. Linux is nice for control but not winning any awards for stability or smooth updates (headless/cli is fine, but GUI linux desktops are always a bit buggy).
Re:I help seniors with technology issues. A regular came in ... by browningstreet on Monday October 24, 2022 @11:18AM (#33317843)
I have a Macbook Air from 2008 that's still going strong.

I have Windows machines that do all the weird things people are posting in this thread.

Windows is a bother of epic proportions compared to MacOS. It's not even close.

Re:I help seniors with technology issues. A regular came in ... by fomine3 on Monday October 24, 2022 @09:03PM (#33324849)
fine, but vulnerable. Windows 10 works on 2008 machine.
Re:I help seniors with technology issues. A regular came in ... by acdha on Monday October 24, 2022 @11:21AM (#33317874)
The big thing to remember is that Apple owns the entire stack. This has good and bad parts but one thing it means is that they can’t play support games where Dell and Microsoft point fingers saying it’s the other one’s fault, and because they make revenue after the initial sale Apple doesn’t have the same incentive to push you to buy new hardware every year or two. This thread started with some crapware Lenovo bundled to get another revenue stream, which Apple doesn’t need to do and knows would hurt their reputation.
Re:I help seniors with technology issues. A regular came in ... by colechristensen on Monday October 24, 2022 @02:37PM (#33320573)
MacOS (which is what it's called now, OS X name got retired) will annoy you, changes annoy people, but if you buy an Apple product it'll actually work for quite a few years. Not 15, unless you're unusual, they're not supported that long. If you want your software or hardware accessories to be supported forever, they won't be. If you have really opinionated positions on how something will function forever, you'll be disappointed.

But out of the box it works. Hard crashes are very rare. User hostile things like forced updates don't happen.

The worst things are much much less likely to happen than with hardware that runs Windows, and if something happens the tech support at Apple stores is pretty good. If you want a good Windows machine you have to do extensive research to figure out how not to get crap, and you still end up wrong sometimes. If your grandma wants a computer, you can just tell her to go to an Apple store and get whatever she wants and it'll work.

Re:I help seniors with technology issues. A regular came in ... by belorn on Monday October 24, 2022 @07:51AM (#33315520)
It wasn't that many months ago that I had a conversation with a customer that if they wanted to continue to use email (outside the browser) then the best option was to buy a new mac because their current mac version don't support the new certificates required for modern tls and in order to get a new macos version they need to buy a new device.

If I remember right their mac-thing was around 5 years old?

Re:I help seniors with technology issues. A regular came in ... by lotsofpulp on Monday October 24, 2022 @08:38AM (#33315887)
My 2015 MacBook Air just got the newest MacOS update.
Re:I help seniors with technology issues. A regular came in ... by lotsofpulp on Monday October 24, 2022 @04:20PM (#33322099)
Edit: I was wrong, macos 12 was the last one for 2015 Airs. Not bad though. It will still get Safari and security updates though.
Re:I help seniors with technology issues. A regular came in ... by a2tech on Monday October 24, 2022 @08:00AM (#33315582)
They may have bought it 5 years ago, but it wasn't 5 years old. Also for future reference you can update the certs on older OS X versions to get a few more years out of a system for someone thats happy with it: https://apple.stackexchange.com/questions/422332/how-do-i-up...
Re:I help seniors with technology issues. A regular came in ... by belorn on Monday October 24, 2022 @09:54AM (#33316636)
An interesting hack. We went with a different hack to accomplish a working solution, but good to know there is alternatives.

The idea in the link is that one transfer the System Root certificates from another (more modern) Mac to which the customer should already own. In theory I guess we as a email provider could continuously buy the latest version of mac and use that as the transfer host (hopefully do not transferring any account specific certificates). It must work without any corner cases (not overwriting anything on the customer end), the script need to work in future macos versions, and the assumption is that the first group of certificates is the relevant ones, and that it doesn't break anything on the customer end.

For those who has not read the link, this do not update the System Roots keychain since users are not allowed to do that in macos. Instead this adds a trustRoot certificate. A nice trick. One of the comments say that it didn't fix the problem for them but who know what their situation was.

Re:I help seniors with technology issues. A regular came in ... by nucleardog on Monday October 24, 2022 @10:47AM (#33317377)
Yep. My wife's still running a MBP from 2012 that I think finally got its last update to Big Sur (released 2020) without issue.

Looking at the compatibility charts, everything from 2015 on-ward supports Monterey (2021, the latest version). The last laptop that couldn't update past El Capitan was 2009. As far as Macbooks (non-pro), last one stuck on El Capitan is the 2009 model as well.

And it's not even that Apple broke anything on the 13 year old laptop, it's just that the rest of the world moved on and they're no longer fixing it.

Re:I help seniors with technology issues. A regular came in ... by hagbarddenstore on Monday October 24, 2022 @08:07AM (#33315636)
My old Macbook is 9 years old. It has no issues what so ever with browsing the web.

The customer must be running some truly ancient version of Mac OS for this story to be true.

Re:I help seniors with technology issues. A regular came in ... by belorn on Monday October 24, 2022 @10:11AM (#33316866)
email is not the same as the web. HTTPS seem a bit more permissible than smtp/imap. That said I know that some banking sites do reject old version of browsers on the basis of security.

Some providers (email and others) can also continue to support deprecated/broken security for a very long time in order to not having to deal with customers using old deprecated software. 512 bits RSA public keys for example was used a very long time, long past where different standards and recommendation had a much higher minimum. Algorithm and key attacks are quite rare so companies can keep a low security standard for many years/decades before anyone exploits it. For customers that could be seen as a positive or a negative depending on perspective.

Re:I help seniors with technology issues. A regular came in ... by rajamaka on Monday October 24, 2022 @08:02AM (#33315591)
Weird, my MBP from 2015 runs fine. Don't think I have ever updated the OS either.
Re:I help seniors with technology issues. A regular came in ... by bookofjoe on Monday October 24, 2022 @08:43AM (#33315922)
I use my 2012 MacBook Pro and 2022 MacBook Pro interchangeably to publish my blog etc. with zero problems.
Re:I help seniors with technology issues. A regular came in ... by null_object on Monday October 24, 2022 @08:49AM (#33315977)
> If I remember right their mac-thing was around 5 years old?

My 2015 MacBook still runs absolutely fine.

For that matter, I'm considering (but probably not) buying a new iPad to replace my TEN YEAR OLD iPad that I'm still using every single day, as it can no longer update to the latest iPad OS.

But my 7 year old (soon 8 years old) laptop is as good as the first day I bought it.

Re:I help seniors with technology issues. A regular came in ... by maratc on Monday October 24, 2022 @09:15AM (#33316220)
My 2010 Macbook still works fine after I've updated the expired X3 certificate [0].

[0]: https://macresearch.org/dst-root-ca-x3-expired-mac/

Re:I help seniors with technology issues. A regular came in ... by mikestew on Monday October 24, 2022 @10:15AM (#33316898)
My 2012 MBP that I'm using to write this piped up to disagree. It retrieves mail from a variety of sources every day, including work email, and there is never a problem. All using the stock Mail app that comes with the OS. So I'm guessing some details are being mis-remembered by the 2nd-hand information supplied by a person who doesn't sound technically-inclined enough to have gotten the story right in the first place.

IOW, if one is to supplied anecdotal data, probably best to make sure it's your anecdote, maybe?

Re:I help seniors with technology issues. A regular came in ... by WillAdams on Monday October 24, 2022 @11:26AM (#33317957)
I would, if Apple would just make a MacBook w/ a stylus --- I don't want the hassle of multiple devices, but I'm not willing to give up a stylus --- at this point, I'm considering just breaking down and getting a Mac Mini and Wacom Cintiq Pro 16 and giving up portability/battery.
Re:I help seniors with technology issues. A regular came in ... by macintux on Monday October 24, 2022 @11:50AM (#33318309)
What applications do you want to use a stylus with? iPads are really good at what they do, and Apple makes integration with their laptops straightforward. You can easily share files back and forth.

In fact I wouldn’t be surprised if you could use an iPad as an external display with the Apple Pencil, but I haven’t researched that.

Re:I help seniors with technology issues. A regular came in ... by junar on Monday October 24, 2022 @11:40PM (#33325910)
Yeah, so Sidecar is free for owners of recent-ish iPads and Macs.

https://support.apple.com/en-us/HT210380

Luna Display is a more premium option.

https://astropad.com/luna-display-vs-apple-sidecar/

Re:I help seniors with technology issues. A regular came in ... by WillAdams on Tuesday October 25, 2022 @09:13AM (#33330018)
Carbide Create and Macromedia Freehand are the major stumbling blocks.

The former isn't available for the iPad, the latter predates it, and I find the nearest analogue, Serif's Affinity Designer not quite right.

I also like having access to a file system, and the ability to run arbitrary opensource tools such as OpenSCAD and OpenSCAD Graph Editor and RapCAD.

Re:I help seniors with technology issues. A regular came in ... by the_third_wave on Monday October 24, 2022 @11:56AM (#33318383)
No, that is why people turn to Linux (and *BSD to a much (, much) smaller extent) after having been thoroughly disgusted by these practices whether they come from Microsoft (Windows et al) or Apple or anyone else. It is the only "platform" where you can be really free from this type of behaviour. They first install it on the hardware previously used for Windows or Mac OS and quickly find out their old hardware could perform much better than it did when burdened by those marketing strategies disguised as operating systems. The next step comes when they buy new hardware on which they directly install some Linux distribution, usually keeping the factory-installed Windows or Mac OS around where it tends to languish. When they then decide to boot into those factory images they are immediately hit with the upgrade hammer which only increases their determination to stay away from those systems as much as possible. This is easier for those who used to run Windows than for those who need to use Mac OS to develop for one of the other Apple brands since these all mandate the use of Xcode [1] which needs Mac OS which "needs" [1] Apple hardware.

[1] as in "is only licenced for", there are ways out of this...

Re:I help seniors with technology issues. A regular came in ... by permo-w on Monday October 24, 2022 @08:10AM (#33315658)
this is much more minor than a cancer patient missing his last damn holiday, but I have a device running android tv, and every few days it auto-redownloads “Android TV Home”, which is an advert-infested replacement home screen run by (I assume) Google.

every time, I have to go into the Play Store and uninstall it again. uninstall the home screen! how illogical is that? and how would I have known how to do that if I wasn’t tech-savvy enough to find a reddit post telling me how?

every time, this resets my normal home screen, and I have to set it all back up again, removing the semi-advertising “channels” that are already in the less-bad default home screen.

the device this is on cost more than £500, and yet I’m still paying out in attention because greedy Google wants to please their shareholders

Re:I help seniors with technology issues. A regular came in ... by UI_at_80x24 on Monday October 24, 2022 @08:26AM (#33315784)
Nvidia shield perhaps?

Just side load an Android app called "NetGuard" which is a free firewall app on Android (though it's only available on the Android phone, but you can still sideload it on the Shield TV). Download the NetGuard APK file and then install it on your Shield TV using a 3rd party file manager app (you can find the NetGuard .APK file on Google search, or you could use an APK extractor and extract the NetGuard app from your Android phone after downloading it from the Play Store). You might need to also download a 3rd party launcher to see the side loaded Android apps as it will not appear on the stock Android TV home launcher. Then open the NetGuard app and disable network connections to the "Software Upgrade" app, then switch on the NetGuard toggle and it will block the "Software Upgrade" system app from accessing the internet, therefore it cannot download the software update and then prompt you to install it with an annoying pop up screen message.

If you get a software update message and the software update gets downloaded, just go to the app settings of "Software Upgrade" and delete the app cache and data.

Once you have the NetGuard app enabled, it should auto start every time you boot up the Shield TV and it will always run in the background. I suggest that you regularly open the NetGuard app and have it in the background so just incase Android OS puts it to sleep.

Additionally, I suggest you go to Google Play Services and the Google app and disable all the app permissions to access storage or change system settings (though if you use things like Google Assistant or voice search, you may need to leave the microphone permission on). Do the same for the other Nvidia apps which you might think may try to control or change settings on your Shield TV without your permission.

I'm still on Android 8.0 on my 2017 Shield and I'm happy with it. I don't really need any extra features and nothing needs to be fixed. This is the only method I found to work. I have tried to delete the "Software Upgrade" app package from my computer using Android ADB but I just couldn't do it (maybe Nvidia blocked it). So the firewall method is the only option. I don't know if Nvidia made changes and blocked this method in newer updates, but try it and let me know if it works.

Re:I help seniors with technology issues. A regular came in ... by sdiq on Monday October 24, 2022 @08:51AM (#33315991)
Samsung has now decided that for me to use the camera on my Android phone, i must give full permission to something called Nearby Devices. Thankfully, i can live without the camera but for the first time, i mulling over moving to Apple.
Re:I help seniors with technology issues. A regular came in ... by galangalalgol on Monday October 24, 2022 @10:11AM (#33316859)
Samsung has fallen far. I switched to a cheap version of the pixel last time I got a new phone. Much longer os update cycle, and they essentially always get rom support first of all the phones. There is certainly better hardware put there but it only has google adware not the vendor's and Google's adware. And roms with no google are am option. I think I may consider an iphone when it gets usb-c but I would miss having a fedora install on my phone to do weird stuff. If they gave me a way to get a terminal where I could have rootless docker or jails on an iphone. I'd be on it. Bonus for having the usbc recognize keyboards, thumb drives and Ethernet adapters.
Re:I help seniors with technology issues. A regular came in ... by RunSet on Monday October 24, 2022 @07:38PM (#33324127)
> I switched to a cheap version of the pixel last time I got a new phone.

Recommend GrapheneOS for your Pixel phone. It is so good I wonder how long it will last.

https://grapheneos.org/

Re:I help seniors with technology issues. A regular came in ... by P5fRxh5kUvp2th on Monday October 24, 2022 @10:15AM (#33316907)
Apple's privacy stance is why I'll never move to Android.

And yes, I get it, they're not perfect, but they're the better of 2 bad options.

Re:I help seniors with technology issues. A regular came in ... by folbec on Monday October 24, 2022 @12:48PM (#33319098)
Don't count your chickens yet :

https://www.thespl.it/p/apples-sleeping-advertising-business

" For the past five years, Apple has been setting up for what will soon be its most profitable product line. It's not a new phone or computer: it's advertising. "

As some C-suite suit bonus will depend on that, you can be sure that the various protections will evaporate over the years.

Re:I help seniors with technology issues. A regular came in ... by throw10920 on Monday October 24, 2022 @02:35PM (#33320555)
> they're not perfect, but they're the better of 2 bad options
Re:I help seniors with technology issues. A regular came in ... by ztjio on Tuesday October 25, 2022 @07:33PM (#33337663)
Fearmongering or maybe you just haven't been watching? Apple has already been doing advertising for years now. They make it quite easy to disable any tracking you might be concerned about. There's zero reason to think they'll change that.
Re:I help seniors with technology issues. A regular came in ... by citizenpaul on Monday October 24, 2022 @04:58PM (#33322606)
Apple has been sliding. It is unavoidable. Your privacy is simply too valuable to let you keep it.
Re:I help seniors with technology issues. A regular came in ... by ben_w on Wednesday October 26, 2022 @04:19PM (#33348833)
Fortunately, there are now laws to make privacy rather less profitable to violate.
Re:I help seniors with technology issues. A regular came in ... by citizenpaul on Thursday October 27, 2022 @07:41PM (#33365568)
Perhaps in Europe or Canada. As far as the US I'm not aware of any laws with teeth.
Re:I help seniors with technology issues. A regular came in ... by ben_w on Friday October 28, 2022 @06:57AM (#33369810)
"With teeth" is something I can't comment on as I'm not a lawyer, but I thought California had something similar to GDPR?
Re:I help seniors with technology issues. A regular came in ... by secondcoming on Monday October 24, 2022 @11:36AM (#33318092)
Nokia do android phones. I've not noticed any privacy-creep in mine.
Re:I help seniors with technology issues. A regular came in ... by _carbyau_ on Monday October 24, 2022 @06:53PM (#33323708)
Nokia did the Android One for all their phones at one point. Now they don't. That doesn't mean anything in itself though.
Re:I help seniors with technology issues. A regular came in ... by z3t4 on Tuesday October 25, 2022 @02:41AM (#33327030)
> i mulling over moving to Apple.

Pest or cholera - that's what happens when there is a monopoly and the monopoly buys out or sue every competitor. Google and Apple are laughing all the way to the bank, Just like Microsoft for PC.

Re:I help seniors with technology issues. A regular came in ... by egypturnash on Monday October 24, 2022 @09:48AM (#33316556)
Damn. That is a hell of a lot of inobvious, complicated stuff to "just" do.
Re:I help seniors with technology issues. A regular came in ... by aasasd on Monday October 24, 2022 @09:53AM (#33316614)
> I suggest that you regularly open the NetGuard app and have it in the background so just incase Android OS puts it to sleep.

Shouldn't happen since NetGuard works as a ‘vpn client’ to pass connections through the app—so afaik reasonably it should stay working as long as the pseudo-vpn-connection is up.

(Not to be confused with actually connecting to a vpn server, which it doesn't do.)

Re:I help seniors with technology issues. A regular came in ... by zem on Tuesday October 25, 2022 @12:43AM (#33326334)
I run blokada on my phone, which also acts as a pseudo vpn, and that does have problems with dying randomly and needing to be restarted. not sure if it's a bug in the software or a general android issue.
Re:I help seniors with technology issues. A regular came in ... by aasasd on Tuesday October 25, 2022 @07:41AM (#33329187)
Perhaps Blokada doesn't properly run the background service, with a persistent notification. The notification is necessary since around Android 9 or so—and while NetGuard's ‘vpn’ is indicated in the status bar, it also still has a notification.
Re:I help seniors with technology issues. A regular came in ... by zem on Tuesday October 25, 2022 @10:46AM (#33331159)
no, it has a persistent notification, but maybe they do something else wrong if other vpns work fine
Re:I help seniors with technology issues. A regular came in ... by aasasd on Sunday October 30, 2022 @05:07PM (#33398710)
By the way: I semi-randomly landed again on the dontkillmyapp site, and it notes that killing background apps works differently on different phones—presumably first of all between various manufacturers, since they tend to modify Android somewhat deeply: https://dontkillmyapp.com/google

More to the point, the site reminded me that you might want to verify if Blokada is exempted from ‘battery optimizations’ (works via app info —> ‘Battery’ —> ‘Battery optimization’ for me). I checked NetGuard on my phone, and sure enough I have the ‘optimization’ disabled for the app.

(Let me know if you see this comment, or I'm gonna notify you manually.)

Re:I help seniors with technology issues. A regular came in ... by zem on Sunday October 30, 2022 @05:13PM (#33398767)
hey, thanks for following up! I checked and blokada is set to "unrestricted battery use", so I'm going to guess it's just buggy (the previous version didn't have this issue)
Re:I help seniors with technology issues. A regular came in ... by Damogran6 on Monday October 24, 2022 @10:46AM (#33317360)
I hope you see the irony in your post. Do you expect the average consumer do this?
Re:I help seniors with technology issues. A regular came in ... by jsight on Monday October 24, 2022 @04:48PM (#33322509)
I see neither irony, nor any indication of an expectation for average consumers. This is s̵p̵a̵r̵t̵a̵ hackernews.
Re:I help seniors with technology issues. A regular came in ... by alanh on Monday October 24, 2022 @12:17PM (#33318662)
Call me petty, but I’m downvoting for your use of the word "just" to introduce paragraphs of highly technical work-around.
Re:I help seniors with technology issues. A regular came in ... by qikInNdOutReply on Monday October 24, 2022 @03:26PM (#33321251)
Its a unjust world. But each of the Startwords increases diffulty. Simply just quickly ..
Re:I help seniors with technology issues. A regular came in ... by jsight on Monday October 24, 2022 @04:49PM (#33322520)
Hi petty, Sometimes the word just isn't meant to imply that a task is easy. It can be a little tongue in cheek too.
Re:I help seniors with technology issues. A regular came in ... by rsanheim on Monday October 24, 2022 @01:42PM (#33319840)
Wow. I think your reply demonstrates the crux of the issue perfectly. I can't tell if its satire or not.

It is insane that this level of workaround and hacks is required to avoid advertising and crapware on a £500+ _television_. Normal people have almost no hope for a good experience when you consider something like a Lenovo laptop from the OP.

You have the manufacture-installed adware, windows 10 + edge nonsense constantly nagging you, and then there is just the state of the web itself. Its all just too much.

Re:I help seniors with technology issues. A regular came in ... by ghostbrainalpha on Monday October 24, 2022 @02:07PM (#33320190)
It's not a joke. Remember you are still on "Hacker News".

A lot of us love this stuff, irony acknowledged.

Re:I help seniors with technology issues. A regular came in ... by unethical_ban on Monday October 24, 2022 @04:52PM (#33322545)
It should be a joke, though.

It's one thing to hack for fun or to find new uses for hardware and software. It's another to live in a world where we purchase devices for hundreds of dollars, only to have a bait-and-switch on the software and suddenly we get ads on our splash page and a slower UI.

I'm glad there are workarounds, but they _shouldn't be needed_.

Re:I help seniors with technology issues. A regular came in ... by qikInNdOutReply on Monday October 24, 2022 @03:16PM (#33321115)
Dystopian capitalism, living the scream.
Re:I help seniors with technology issues. A regular came in ... by api on Monday October 24, 2022 @08:17PM (#33324488)
The thing that amazes me is the sheer amount of money that seems to be in advertising. It’s sometimes more profitable to surveil or shoehorn in ads than to sell products.

Could this be somehow related to two decades of cheap money and the bloated corporate budgets it created?

Re:I help seniors with technology issues. A regular came in ... by cheq on Tuesday October 25, 2022 @05:00PM (#33336125)
It works, there wouldn't be so much advertising without the gains. Of course in this process lots of companies and business, amateurs in advertising, loose money, and of course big companies try new stuff everytime and they loose money too. I'm a marketer and I really feel the ad sector is like a disservice to humanity, trowing money to the script driven money factory when lots of people can't even eat every day.
Re:I help seniors with technology issues. A regular came in ... by soulofmischief on Monday October 24, 2022 @03:20PM (#33321181)
It's extremely hilarious that this wall of detailed instructions begins with "Just".
Re:I help seniors with technology issues. A regular came in ... by _dain_ on Monday October 24, 2022 @03:31PM (#33321341)
It's a load-bearing just.
Re:I help seniors with technology issues. A regular came in ... by JamesianP on Monday October 24, 2022 @05:36PM (#33322978)
I really don't think it was that bad. I'd put it in a DIY category with self-install of internet service or hooking up your own car alarm or other such "beneath the surface" technical things non-technical people manage to do for themselves every day by following youtube videos or whatever.

Either way do we need a new post every hour making this same point from yet a different angle?

Re:I help seniors with technology issues. A regular came in ... by bdowling on Monday October 24, 2022 @05:35PM (#33322955)
It's so simple, I don't understand why everyone's grandparents don't do this.
Re:I help seniors with technology issues. A regular came in ... by Animats on Monday October 24, 2022 @06:43PM (#33323624)
It's getting harder and harder to turn this stuff off. Firefox wants to talk to its Sync and Pocket servers. I still have an Android phone with F-droid, no Google account, and all Google services turned off, but I don't know if that will work in my next phone.
Re:I help seniors with technology issues. A regular came in ... by znpy on Monday October 24, 2022 @08:46AM (#33315955)
Ok that matter, last time i shopped for a tv, I looked explicitly for one without any software.

I found one from a brand named “OK” (sold by mediamarkt/mediaworld) and it’s just awesome.

No software, if I ever want new features I’ll get a firestick from amazon or some xiaomi dongle i can plug into one of the two hdmi inputs.

I love it (and i hate smart tvs).

Bonus: it also costed way less! About 250-280 Euros iirc, for a 42" panel with full-hd resolution.

Re:I help seniors with technology issues. A regular came in ... by pferde on Monday October 24, 2022 @09:14AM (#33316213)
I am not doubting you, but I'm surprised that it was cheaper. Every time this is discussed here on HN, or on other forums, the prevailing narrative is that it is increasingly difficult to buy a non-smart TV, and that the only option is to look for "industrial display panels" (or some similar designation), which, people claim, are rather expensive.

Note that I am only recounting hearsay, and I haven't done my research on this, as my three PC monitors cover my needs completely, and I have no need for a TV. I'm only "idly curious" about this topic, because one day I may need such a dumb TV.

Re:I help seniors with technology issues. A regular came in ... by oogali on Monday October 24, 2022 @09:25AM (#33316308)
Context is important.

HN consists of many different people in many markets.

For US folks, yes, you generally have to go for an industrial display panel which is slightly more expensive than a smart TV [whose lower price can be subsidized by the data they're eventually selling].

Maybe for the previous poster who is in the EU, faces a completely different market than the US, a market which is more favorable to non-smart TVs.

Re:I help seniors with technology issues. A regular came in ... by ljf on Monday October 24, 2022 @09:54AM (#33316637)
I have a 'smart tv' (HiSense) - and while it has a bunch of smart stuff that isn't that bad, the best thing is it starts on the input you left it on. So for me it always opens as connected to hdmi1/chromecast, and I never have to see the smart stuff and the tv itself has no internet connection
Re:I help seniors with technology issues. A regular came in ... by kitsunesoba on Monday October 24, 2022 @10:20AM (#33316958)
My 2018 Sony X900F behaves similarly. Have never connected it to the internet, and its near-stock Android TV install doesn’t nag me about that. When I turn it on it starts on the last used input and you don’t see any “smart” UI unless you explicitly summon it with the home button on the TV remote.

I’ve been using it with an Apple TV 4K and it’s been great.

Re:I help seniors with technology issues. A regular came in ... by aix1 on Monday October 24, 2022 @11:15AM (#33317804)
My TV (TCL) also switches to the last input, but it first has to boot into Android, which takes some time. :(

(I know I could leave the TV on standby but I don't like doing that, especially just to work around poorly designed software.)

Re:I help seniors with technology issues. A regular came in ... by kitsunesoba on Monday October 24, 2022 @10:15AM (#33316910)
“Dumb TVs” can still be found in the US, but they tend to be quite low spec, using panels with mediocre at best performance. That’s not a problem for a lot of people but anybody looking for a nicer panel is probably stuck buying a smart TV.

Current Sony TVs offer a “basic TV” mode that disables all the smart stuff though, so they’re a decent option for more discerning buyers looking for a dumb TV.

Re:I help seniors with technology issues. A regular came in ... by permo-w on Monday October 24, 2022 @12:47PM (#33319087)
the reason for the expensiveness being that “industrial display panels” are specifically built to prevent the burning in of an image, as consumer tvs will retain an image if held on that same image for too long
Re:I help seniors with technology issues. A regular came in ... by ksec on Monday October 24, 2022 @10:21AM (#33316976)
>I looked explicitly for one without any software

Same here. I want to buy things without software and Touch Screen.

Re:I help seniors with technology issues. A regular came in ... by aix1 on Monday October 24, 2022 @11:23AM (#33317913)
Lucky you. Here in Switzerland mediamarkt lists there "OK" TVs and all three are smart. :(

(I'm in the market for a dumb TV and am not having much joy.)

Re:I help seniors with technology issues. A regular came in ... by znpy on Monday October 24, 2022 @03:03PM (#33320900)
Unironically this could be a good startup idea.

Make dumb tvs, and maybe put a firestick or similar piece of tech in the box.

Re:I help seniors with technology issues. A regular came in ... by Nzen on Monday October 24, 2022 @04:11PM (#33321944)
Search for business display [0] and expect to pay an unsubsidized amount for it.

[0] https://hn.algolia.com/?dateRange=pastYear&page=0&prefix=tru...

Re:I help seniors with technology issues. A regular came in ... by aix1 on Thursday October 27, 2022 @04:00AM (#33354577)
I'm curious who is providing the subsidy here, and roughly to what percentage of the retail price?
Re:I help seniors with technology issues. A regular came in ... by permo-w on Monday October 24, 2022 @12:44PM (#33319044)
don’t bother with a firestick. firesticks used to be good, but last year they forced an update that did pretty much the same thing as Android TV, but worse. a massive ad-banner across the top of the home screen that you can’t get rid of, with your apps relegated to a tiny ribbon, followed by semi-adverts underneath

at least with android TV it’s sort of, somewhat a choice, for now, but this is flat-out immutable. you used to be able to sideload an alternative home screen, but another forced update removed that option too

buying a firestick is buying adverts for inside your house

Re:I help seniors with technology issues. A regular came in ... by znpy on Monday October 24, 2022 @03:01PM (#33320870)
That’s why i like the idea… had i bought the fire stick and it was trash, I could just throw it away and keep the tv…
Re:I help seniors with technology issues. A regular came in ... by ksec on Monday October 24, 2022 @10:16AM (#33316916)
>because greedy Google wants to please their shareholders

I sometimes wonder, if the founder has controlling voting shares, or the shareholders on public exchange / stock market are non-voting shares. Would the company still have to please their non-voting shareholders?

Re:I help seniors with technology issues. A regular came in ... by hansvm on Monday October 24, 2022 @10:25AM (#33317040)
Yes (to the extent that it's reasonably possible). Voting rights give you power, but you have a contractual obligation to use that power in the interest of _all_ your shareholders.

It's the same reason why, at least in theory, VC founders can't structure a deal that devalues everyone else to ~0 and pockets the extra money in a side-channel transaction. They definitely have the power to do so, but if you can prove that better options existed and have the inclination to take that to court then you have a decent shot at recovering damages.

Re:I help seniors with technology issues. A regular came in ... by Sander_Marechal on Monday October 24, 2022 @11:53AM (#33318345)
Non-voting shareholders can and will sue, and in the US they will probably win. This pretty much forces companies to please shareholders as much as possible at the expense of everything else.
Re:I help seniors with technology issues. A regular came in ... by ars on Monday October 24, 2022 @10:23AM (#33317012)
https://play.google.com/store/apps/details?id=com.google.and...

The reviews on it are quite something to see.

Re:I help seniors with technology issues. A regular came in ... by aix1 on Monday October 24, 2022 @11:02AM (#33317608)
Yeah, I abandoned Android on my TV for this exact reason and now I use the TV as a dumb screen for an external streaming box (also running Android TV, but one that's less locked down and allows me to install my own launcher and control the UI).

I wish dumb TVs with good panels were easier to buy.

Re:I help seniors with technology issues. A regular came in ... by abawany on Monday October 24, 2022 @06:01PM (#33323212)
I'm getting close too, starting with the cancellation of my YT Premium subscription. All I wanted was to be able to watch my subscriptions in peace on my tv (e.g. bigclivedotcom) but instead I get random breaks (e.g. only the home page shows on the yt app, no access to subscriptions), daily reset of my playback speed preferences, etc. I hope the people who think it's cool to experiment with paying customers get to experience the same for the rest of their lives.
Re:I help seniors with technology issues. A regular came in ... by permo-w on Monday October 24, 2022 @12:56PM (#33319216)
I really have to wonder what the corporate process behind implementing this was. they must have known people wouldn’t like it. they must have known they were literally making their product worse. when these decisions were made, did they feel bad? did they not care? did they delude themselves that people want “recommended content” against their will? did anyone at any point say “hey maybe we shouldn’t do this?”? I bet at least one person who was involved is on hacker news. maybe they’ll see this and can comment. or maybe someone who’s been in a similar position at a company
Re:I help seniors with technology issues. A regular came in ... by blep_ on Monday October 24, 2022 @05:02PM (#33322643)
> did they delude themselves that people want “recommended content” against their will?

Probably. In fact, I think you're underestimating the degree to which they can.

Very few evil people actually think they're evil. Most think they're legitimately doing good and helpful things, while being extremely misguided as to what is good and helpful.

Re:I help seniors with technology issues. A regular came in ... by at-fates-hands on Monday October 24, 2022 @01:12PM (#33319412)
WHOAH.

Was not expecting the level of animosity for this app. The last update in August apparently forced a ton of ads on the interface, even if people had paid subscriptions that would remove ads.

Absolute trash. In their boundless greed, Google decided to force endlessly cycling ads onto the home screen, and had the temerity to highlight it as a feature. I give two @$#@$# about the content they are highlighting, from a Christmas movie (in July) to the latest teen pablum. Pretty sure I had automatic updates disabled, and that was overwritten without my consent (with no way to roll back to the prior version). I took a chance on the Android ecosystem with this device (NVIDIA shield), and that's the last time I make that mistake. I'll be tossing that out and not looking back...

Unbelievable. They added unremovable ads right in the home screen. The "Staff Picks" takes over the top 30% of your screen advertising random videos from apps that I don't ever want to install. No way to turn off. How quickly my $2k TV turned from pleasant to ad infested junk. The only solution I had was was to uninstall updates in App manager. If this is the future of Android TV, I'm certainly not buying another TV with this OS again.

I paid a hefty sum for a top-end TV, then again for the most expansive TV box one can find, and what did I get? Ads! Ads that blink and distract. Ads that take more than a third of the screen, pushing what I want to see on the second page. Ads for movies I cannot be less interested in, on services I have absolutely no intention to subscribe to. Ads that have been trying to sell me the exact same three movies in genres I don't care about since they appeared. Evil greedy corporation at its worst.

Re:I help seniors with technology issues. A regular came in ... by permo-w on Monday October 24, 2022 @03:10PM (#33321019)
IANAL but some of this stuff might be class-action-worthy. if you’ve paid to remove ads and they forced them back upon you, surely that’s an infringement of some variety?
Re:I help seniors with technology issues. A regular came in ... by at-fates-hands on Monday October 24, 2022 @04:28PM (#33322246)
I would think this would fall under the "false advertising" laws in any given state:

Minnesota Statue 325F.67 FALSE STATEMENT IN ADVERTISEMENT.

Any person, firm, corporation, or association who, with intent to sell or in anywise dispose of merchandise, securities, service, or anything offered by such person, firm, corporation, or association, directly or indirectly, to the public, for sale or distribution, or with intent to increase the consumption thereof, or to induce the public in any manner to enter into any obligation relating thereto, or to acquire title thereto, or any interest therein, makes, publishes, disseminates, circulates, or places before the public, or causes, directly or indirectly, to be made, published, disseminated, circulated, or placed before the public, in this state, in a newspaper or other publication, or in the form of a book, notice, handbill, poster, bill, label, price tag, circular, pamphlet, program, or letter, or over any radio or television station, or in any other way, an advertisement of any sort regarding merchandise, securities, service, or anything so offered to the public, for use, consumption, purchase, or sale, which advertisement contains any material assertion, representation, or statement of fact which is untrue, deceptive, or misleading, shall, whether or not pecuniary or other specific damage to any person occurs as a direct result thereof, be guilty of a misdemeanor, and any such act is declared to be a public nuisance and may be enjoined as such.

They advertised there would be no ads, then promptly started serving ads while still collecting monthly subscription revenue I think fall into this area.

Re:I help seniors with technology issues. A regular came in ... by newhotelowner on Monday October 24, 2022 @11:25AM (#33317938)
I have given up the fight. I have pihole. It blocks ads. I can see the broken ad square on my sony android tv/google chrome. I disabled the recommendation. I just scroll down to my favorite app "Emby" and start watching my stuff.
Re:I help seniors with technology issues. A regular came in ... by dopidopHN on Monday October 24, 2022 @08:35AM (#33315861)
Damn you can’t say no ?

I learned to let the users pick the right time for update on my first job. ( by having to drive and fix my mess )

But we were a tiny software shop. No MS I guess.

Re:I help seniors with technology issues. A regular came in ... by tgsovlerkhgsel on Monday October 24, 2022 @09:05AM (#33316116)
It's gotten a bit better, but I still remember booting up my machine (after not using it for a while), getting a "WOULD YOU LIKE TO UPDATE NOW OR IN 10 MINUTES?" dialog, and sure enough, after 10 minutes, the system force-rebooted, discarding any unsaved work (!), and spent the better part of the hour I had available to finally play a game on installing an update.

Might have been the same update that reset my privacy settings.

Re:I help seniors with technology issues. A regular came in ... by marcosdumay on Monday October 24, 2022 @09:43AM (#33316507)
Well, "better" here means you get the chance to start the update by yourself withing a few days. No warning is displayed on those few days, and if you fail to update by yourself, the system still force-reboots and loses any unsaved work.

Also, my impression is that the updates have become much less reliable. So your computer may not be back at all. Or something you need never work anymore.

Re:I help seniors with technology issues. A regular came in ... by _jal on Monday October 24, 2022 @10:10AM (#33316848)
That's why friends don't let friends run Microsoft software. In return for your money, you get to follow their orders, watch their ads, and generally compute in whatever way they want you to this quarter.

Windows is a control mechanism that, for now, runs third party code.

Re:I help seniors with technology issues. A regular came in ... by dopidopHN on Wednesday October 26, 2022 @07:54AM (#33342360)
I mean yeah. I thought they got better with time. Apparently not.

My motto with “computer help” is “ok, let me install Linux on that, we’ll see what I can do”

Usually that works. ( people get scared and I’m off the hook)

But the older part of my family is running exclusively on Linux since a decade. Not much support needed.

Re:I help seniors with technology issues. A regular came in ... by alpaca128 on Monday October 24, 2022 @12:28PM (#33318820)
Not only can you not say no, sometimes the computer will wake itself from suspend in the night and update - or fail trying. And you can't stop it (except for pulling the power cord) because Windows won't provide an option to shutdown without update. It's so incredibly disrespectful towards users.
Re:I help seniors with technology issues. A regular came in ... by layer8 on Monday October 24, 2022 @04:43PM (#33322452)
The only way I know of to reliably prevent forced reboots is to use Reboot Blocker, a background service which continually shifts the configured (mandatory) daily time window for reboots, so that you’re always outside of that window.
Re:I help seniors with technology issues. A regular came in ... by WillAdams on Monday October 24, 2022 @11:23AM (#33317919)
I still regret that when Fall Creators Update came out, that I assumed that my active stylus (Staedtler Noris Digital, purchased as a bundle w/ my Samsung Galaxy Book 12) being used for scrolling and becoming unable to select text was a bug, so I simply rolled back, assuming it would be eventually be fixed.

If I'd realized that that was a feature which would be pervasive for all future versions of Windows, I would have returned the machine.

I've rolled back to 1703 twice now, and am managing to stay there by the expedient of keeping my hard drive too full for Microsoft to download any further updates.

I despair of replacing this device --- it wasn't quite the replacement I wanted for my Fujitsu Stylistic ST-4110 --- no daylight-viewable transflective display.

Why is it so hard to purchase a device which has:

- a good quality stylus (Wacom EMR) - a high-resolution display (the 2160x1440 on a 12.something inch display is fine, though I'd love more) - decent battery life - reasonable size/thinness - reasonable price - access to the file system and the ability to install arbitrary software, esp. opensource stuff

I'd also like a daylight viewable display, but that's probably not happening.

Re:I help seniors with technology issues. A regular came in ... by tomjen3 on Monday October 24, 2022 @12:50PM (#33319141)
Not that I want to defend MS, but the longest I have ever seen it take to update is a couple of hours. Annoying, yes. Should it be user postponable? Yes.

Actually, it is user postponable, you can tell the update to wait up to 5 days by default. It should still allow you to wait unlimited time of course, but you can always press that button once.

Re:I help seniors with technology issues. A regular came in ... by jstarfish on Monday October 24, 2022 @02:33PM (#33320533)
They put more thought into their anti-piracy mechanics.

Want to compel a user to update/reboot? Mess with the aesthetics.

Disable their wedding-photo background. Change the UI to something horrendously ugly (pink-on-green?). Toggle high-contrast mode every hour.

Re:I help seniors with technology issues. A regular came in ... by Nihilartikel on Monday October 24, 2022 @04:49PM (#33322519)
5 days! How magnanimous of them! (Snark not directed at you personally at all) But I write as a person who once had to make idle chitchat with an audience of 300 for 8 minutes when a university presentation computer decided that it had to restart RIGHT NOW.
Re:I help seniors with technology issues. A regular came in ... by tomjen3 on Tuesday October 25, 2022 @03:05PM (#33334813)
That is almost certainly because the IT department configured it that way. Most IT departments are not very competent.
Re:I help seniors with technology issues. A regular came in ... by asmr on Monday October 24, 2022 @01:13PM (#33319420)
I worked for the computer store on my University's campus during the initial rollout of Win 10. Many such cases. There were also TOO many instances of Dell computers doing a BIOS update in the background and booting to bitlocker because the drives come from factory encrypted.
Re:I help seniors with technology issues. A regular came in ... by tomcam on Monday October 24, 2022 @02:02PM (#33320133)
I hate bringing this up, because that loss should never have happened. But I ensure all such data lives on the cloud as well as locally because there could be a catastrophic hardware failure, natural disaster, or other external cause of that same problem regardless of Microsoft’s obvious negligence.
Re:I help seniors with technology issues. A regular came in ... by esalman on Monday October 24, 2022 @02:10PM (#33320225)
That is a good point. However, when I am working on my thesis or even a piece of code that resides on OneDrive folder, I usually pause sync for at least 24 hours. This is because OneDrive will often lock files or otherwise interrupt running/saving code so that it can do continuous sync, like frequently ramping the CPU usage up to 100%, send the fan on frenzy or cause other distractions. And a lot can go wrong in that 24 hours, or even 8 hours which is the lowest setting.
Re:I help seniors with technology issues. A regular came in ... by tomcam on Tuesday October 25, 2022 @06:00PM (#33336718)
That’s just a shitty situation and I empathize completely. You would think OneDrive would have conquered that problem by, say, three years ago.
Re:I help seniors with technology issues. A regular came in ... by Syzygies on Monday October 24, 2022 @09:21AM (#33316275)
Conventional and unconventional behavior can both have unwanted consequences. We each pick our poison.

Another senior here.

As a child I scratched my father's guitar with a belt buckle I had been told to wear. I learned to distrust adult judgment, I still don't wear belts half a century later, and I have a successful research career for which I partly thank this errant belt buckle. I lost a potential life as a rock God, but I've been protected from ever buying Microsoft products. This story horrifies me but it doesn't surprise me; I made a fair trade.

Re:I help seniors with technology issues. A regular came in ... by spillguard on Monday October 24, 2022 @10:13AM (#33316883)
For clarification, how did not wearing belt buckles translate to not buying Microsoft products?
Re:I help seniors with technology issues. A regular came in ... by Syzygies on Monday October 24, 2022 @02:04PM (#33320152)
Belt buckles taught me that conventional behavior can have unwanted consequences. Using Windows is conventional behavior.

I love computers. Microsoft turned the greatest human achievement of my lifetime into a brand of toilet seat.

Re:I help seniors with technology issues. A regular came in ... by ozim on Monday October 24, 2022 @03:57PM (#33321736)
So you did not learn to weigh consequences correctly.

Wearing belt keeps you from a lot more inconvenience than scratching a guitar.

Besides unless it was IDK some kind of guitar that Jimmy Hendrix was playing I would not scold kid for scratching it - so much that he would stop touching guitars for life or stop wearing a belt for a life.

Buying Microsoft products save you a lot of inconvenience as well.

Re:I help seniors with technology issues. A regular came in ... by Karawebnetwork on Monday October 24, 2022 @09:33AM (#33316393)
My mother went/is going through similar issues.

Removing windows and putting a user friendly Linux distro changed everything. No more invasive software in her way and her aging PC was brought back to life. At first we were a bit scared that there might be technical challenges with Linux that might appear but so far nothing of that sort.

Re:I help seniors with technology issues. A regular came in ... by psychphysic on Monday October 24, 2022 @09:59AM (#33316701)
Sorry for your loss, such a horrible story. The small things really do make a difference and this isn't even small but a major nuisance.

But...

Are you really saying he didn't just buy a new laptop for his last holiday!? Just buy the new laptop, even if the plan was it'd immediately go to someone else in inheritance.

Re:I help seniors with technology issues. A regular came in ... by stirfish on Monday October 24, 2022 @10:01AM (#33316728)
How? He used that computer to buy stuff online
Re:I help seniors with technology issues. A regular came in ... by Extropy_ on Monday October 24, 2022 @10:23AM (#33317022)
The internet is not the only place to buy things. It's also not strictly necessary to buy a computer solely to access the internet. For instance, you could ask your neighbour if you could use theirs for an hour or two or go use one at the local library. Especially if it's just to book a, what seems to be, very important trip while you're dying of cancer.

EDIT: Grammar

Re:I help seniors with technology issues. A regular came in ... by psychphysic on Monday October 24, 2022 @12:14PM (#33318621)
He clearly told his son about it.

And it's take not much more effort to order a laptop than to comment about it on HN.

Re:I help seniors with technology issues. A regular came in ... by kemayo on Monday October 24, 2022 @10:53AM (#33317476)
To quote the parent post, "He was too tired to go through the process of getting it sorted out".

I don't know if you've ever been really sick (or just been around someone who's really sick or suffering from chronic pain), but being on chemo is a thing that completely shuts you down. I fully believe that going out to the store and buying a new laptop and getting it set up was beyond what the parent-poster's father felt capable of. Similarly, going out to the library and doing it all from a shared computer would be entirely too much. Anything that's not the well-worn familiar path would feel insurmountable.

Re:I help seniors with technology issues. A regular came in ... by psychphysic on Monday October 24, 2022 @12:13PM (#33318609)
I get this. I mean his son.

I bought my dad a laptop this summer and he's quite healthy.

Re:I help seniors with technology issues. A regular came in ... by kemayo on Monday October 24, 2022 @12:54PM (#33319179)
I just assumed some sort of not-living-in-the-same-area situation.
Re:I help seniors with technology issues. A regular came in ... by dcminter on Monday October 24, 2022 @02:51PM (#33320753)
My father was indeed too tired to do anything much in the immediate aftermath of chemo. I would cheerfully have booked and paid for the holiday myself, but he didn't tell me about it at the time. He wasn't much one for asking for help.
Re:I help seniors with technology issues. A regular came in ... by naikrovek on Monday October 24, 2022 @10:01AM (#33316726)
what in the world could that upgrade have possibly fucked up for an "email and e-commerce" machine.

I completely understand how things get fucked up for engineers and serious tool users or users who have needs for very specific hardware that require very specific operating systems to run. but an email and e-commerce machine?

what could possibly have broken email and e-commerce?

also I'm very impressed that the very first comment I read on this article has twisted the topic of "value-add software that hardware vendors put on is garbage" blaming Microsoft in record time.

It's amazing how good the vocal HN commenters are about things like this.

Re:I help seniors with technology issues. A regular came in ... by howenterprisey on Monday October 24, 2022 @11:55AM (#33318372)
Presumably stuff got moved around and/or started working differently and the user didn't have the time/energy to figure it out.
Re:I help seniors with technology issues. A regular came in ... by jollyllama on Monday October 24, 2022 @10:08AM (#33316820)
And yet you'll still get technical folks parroting mindlessly "Updates are good! Make sure you always update! Muh security!"

No, updates are objectively not all good. Updates frequently break things. This is colloquially referred to as your user experience being "enhanced." Any solution begins with an honest appraisal of these realities.

Re:I help seniors with technology issues. A regular came in ... by dec0dedab0de on Monday October 24, 2022 @10:44AM (#33317334)
I have been thinking about this a lot lately. I went through chemo less than two years ago, and while I don't use windows, quite a bit of technology became outright hostile to me. I even fell for a scam on Instagram and lost $40 trying to buy a gift for my son.

I keep day dreaming about designing systems that focus on stable, simple, consistent interfaces. That don't even give application developers a choice in the interface. Where service providers aren't even tempted to become user-interface developers. If I could afford to take a year or two off, this is what I would work on.

Re:I help seniors with technology issues. A regular came in ... by nemothekid on Monday October 24, 2022 @12:47PM (#33319085)
>That don't even give application developers a choice in the interface.

Then you get the crowd of “indie developers” crying about how the platform has taken away user choice and that they should be able to use every API of the OS to do whatever they want, user-be-damned.

Apple doesn’t go nearly far enough and every “indie developer” working in adtech constantly cries about the entire OS should be accessible to every application developer on the planet.

Re:I help seniors with technology issues. A regular came in ... by onion2k on Monday October 24, 2022 @11:05AM (#33317661)
This is a good example of why there should always be an alternative way to access services besides a website or app. There's always an assumption that a computer or a phone is available to do things as simple as making an appointment right through to something as complex as planning and buying a vacation, which is fine up until it's not an option any more. In the past 20 years more and more companies have started to fail at this. It's practically impossible to do anything more complex than buying something from a local shop without access to tech now.
Re:I help seniors with technology issues. A regular came in ... by twobitshifter on Monday October 24, 2022 @12:43PM (#33319023)
Travel agents still exist for this type of situation, but that’s not an excuse for an update busting someone’s computer
Re:I help seniors with technology issues. A regular came in ... by TheRealDunkirk on Monday October 24, 2022 @12:58PM (#33319231)
> Microsoft's unfriendly us-first, customers-second process

Fortune 1000-first, themselves second, and customers last.

Thankfully, Apple has recognized that their devices and software are -- at least philosophically -- designed for people, not companies. A phone is a distinctly personal device. I think the reason Windows Phone flopped is that it was ultimately designed to deploy in corporate fleets, with all the usual "the company owns your device and everything on it" experience that most of us have with the corporate laptop. You can say that Microsoft's monopoly in businesses pushed Apple in this direction, but at least they have capitalized on the distinction, and didn't sacrifice user experience to try to court the "corporate purchaser."

This is why I HATE Gartner "market share" numbers. It lumps in corporate purchases (to Microsoft's overwhelming behavior), which completely distorts the view of how people are using operating systems "on the ground." It's my gut-level impression that Apple is leading at least 4-to-1 in individual purchases, and Windows is something everyone but gamers just put up with to do their jobs.

Re:I help seniors with technology issues. A regular came in ... by codalan on Monday October 24, 2022 @03:06PM (#33320964)
I don't even think they're F1000-first anymore.

W11 is going to lose a lot of people, and some of those will be in that category.

Re:I help seniors with technology issues. A regular came in ... by fomine3 on Monday October 24, 2022 @09:11PM (#33324909)
I agree that it's F100 oriented, but you're in the bubble everyone prefer Apple.
Re:I help seniors with technology issues. A regular came in ... by alsetmusic on Monday October 24, 2022 @01:03PM (#33319285)
That’s terrible.

Why wasn’t someone able to help get the vacay scheduled on his behalf? Did he just not tell anyone until after it was too late?

Re:I help seniors with technology issues. A regular came in ... by 1vuio0pswjnm7 on Monday October 24, 2022 @02:39PM (#33320618)
I have numerous similar stories, including ones concerning older folks from the computer industry. I have a relative who has not only experienced this himself but who helps other seniors with computer issues on a daily basis. He rails against the use of this term "intuitive". If "Big Tech" were to disappear, computers would still be around, people would still figure out to make use of them, and the world would be no worse off. The so-called "tech" industry is like some sort of cult. The ideas are so bizarre, people are forced to stare at screens and carry out the largest surveillance effort the world hase ever known. And for what. The cult leaders are laughing all the way to the bank.
Re:I help seniors with technology issues. A regular came in ... by behnamoh on Monday October 24, 2022 @03:40PM (#33321492)
I'm sorry to hear about this. I wonder if there was anything you could have done for him. Like, if you knew he was having such difficulties, why not drop by one day and book the vacation for him?
Re:I help seniors with technology issues. A regular came in ... by abawany on Monday October 24, 2022 @05:54PM (#33323143)
It really does seem that Microsoft is now in the business of trolling its users. The degradation of "Pro" with ads and uninstallables (like frikking Xbox) is beyond disgusting. When a post mortem of its lost os dominance is done in the (hopefully near) future, I have a feeling that these anti patterns will features prominently. Edit: I'm sorry for your loss.
Re:I help seniors with technology issues. A regular came in ... by deathbyonecut on Tuesday October 25, 2022 @03:55PM (#33335348)
Microsoft also decided to wipe my entire inbox because I didn't log into my hotmail account all the time.

This was the first time an email company this big pulled some shit like this in the internet era.

All my correspondence from my high school years to my mid-twenties were gone, including cherished back-and-forths with people that were now deceased. It felt like someone came and burned down my house while I was on vacation.

Just thinking about it continues to paralyze me with rage.

Re:I help seniors with technology issues. A regular came in ... by nokya on Tuesday October 25, 2022 @06:56PM (#33337308)
Sorry to read this, and my condolences.

Everytime Microsoft forces its product upgrades (I'm not talking about security patches) on people and through shady dark UI patterns, it turns thousands, if not hundreds of thousands, of peoples' lives into shit.

The fact that they keep insisting on repeating this awful practice, year after year, even perfecting it at each iteration, can only be explained by a company being run by sociopaths, in my humble opinion.

Microsoft has absolutely no sense of responsibility when it comes to its retail market, its product owners would rather compromise the integrity of any senior's computer to make it unusable than just accept the fact that most people on earth don't need a new Windows every two years.