I agree with you that the reality of markets is quite different to the "common sense" model. Unfortunately I rarely find either in the press or just talking to people myself, that anyone gets beyond this kind of price=cost(1+a little incentive) thinking.

Apple is imposing a tax on revenue that is higher than the revenue that Patreon pulls in from each transaction fee.

There is no equivalent situation in a realtor market. In no world would a realtor sell your house for $500k and then tell you that they deserve a higher cut of the revenue than you do.

The problem with "fairness" is that there is no objective measure of it. Everybody evaluates fairness according to how it aligns with their own personal interests.

This is one of the key problems a free market economy solves. Price discovery is the intersection of what somebody's willing to sell something for, and what somebody else is willing to pay for it. Both of these parties will have a completely different idea of what's fair. That's why fairness is not a valid price discovery mechanism, and I don't think any free market economist has ever advocated for it.

With respect, this sounds a little bit like you're agreeing with me?

Another way of phrasing "fairness is not a valid price discovery mechanism" might be to say that fairness as a concept "doesn't exist" in the market, only competition: ie, what people are willing to pay to acquire a service from the available options they have before them, ideally within an environment where low barrier-of-entry to the market allows prices to fall if a service can be legitimately offered cheaper elsewhere, and where regulation sets the (occasional) market cap on how exploitative businesses are able to be. Fairness as a concept is not applicable to market prices: they don't get set because they are "fair", they get set because businesses calculate the maximum amount that people are willing to pay for products before going to a competitor (assuming there is a competitor to go to).

BUT, if people on HN insist on bringing fairness into discussions about anti-competitive behavior (which very often happens in discussions about the app-store), I think that Apple's fees in this case, and the impacts they will have on small-market creators, are unlikely to line up with most people's personal evaluation of "fair".

A sibling comment phrased this in a really good way, I think this is a situation where regardless of how you feel about fairness, you can look at the market outcome and think, "wait a second, something is not right here."

I'm a mild advocate of the Apple ecosystem in that I really like the fact it all works together pretty flawlessly for me, with many security headaches taken off my plate. (I'm always reminded of this when every ten years or so I think about trying to save money with a Windows laptop and come running back). But I think the parent comment's suggestion that this isn't about fairness as such, but whether that kind of arrangement is egregiously wrong hits home, and it does make me feel that this is the kind of weird economics that can only come from an unhealthy duopoly of iOS and Android.

What to do about it? I'm not sure the parent or I have any particularly good answers...

I will say, I do have opinions about what to do ;) But parent comment is right that I'm not trying to advocate for those opinions above, someone might completely disagree with me about how to respond to the situation, and that's fine.

I'm more just pointing to the situation and saying, "this seems really weird, right? This is not the outcome that any of us would expect or want. Maybe you disagree with me about how to solve this, but this does seem like something we should try to solve."

This is one of the key problems a competitive free market economy solves. The distinction is particularly relevant in this case.

Fairness at its most objective is merely a process. It's not and should not be proselytized as a guarantee of equal outcomes irrespective of circumstances.

> Or is there possibly a level of “fairness” that’s evident to the average person?

The "average person" does not exist and thus doesn't have an opinion representative of an arbitrary individual or group of individuals. A rational flesh-and-blood person can only speak for himself.

so basically, you don't care about moral fairness and are fine letting monopolies rule markets and societies. The extreme side of "equal opportunity".

I won't make a moral argument here, but merely a logistical one: country governments have a lot of incentive to not let this happen. For the sake of technological progress, for the sake of ensuring the non-upper class economy (aka, taxable income that won't play Matrix with them in terms of evasion) is healthy enough, and for the sake of minimizing risks of a hostile takeover (be it from the monopoly or foreign powers).

So a truly "free market" only works in a vacuum with benevolant dictators and a united world government. That may take a while.

>The "average person" does not exist

hence why we have multiple fields dedicated to approximating such a person. Because averages are still valuable for many things. From government policy, to targeted marketing, to identifying societal biases.

they are both rent seeking middle-men who abuse network effect, its just one has more power than another.

In one sense, I agree with it. Patreon is a rent-seeking middleman who abuses network effects. 100%.

But the creators on Patreon who's income are going to be most affected by this don't care about which side of the debate is more likeable to you, and I'm kind of sick of pretending that policies that affect a huge swath of people (often people with limited options, virtually no power, and few backup resources) can be treated like popularity contests.

The video essayists, programmers, artists, authors, and indies doing weird, wonderful work supported through Patreon get their revenue squeezed even tighter, being forced to either bleed revenue or subscribers due to new fees, being forced to abandon revenue models and subscription models that Apple doesn't like.. and, I mean, honestly, "I hate both companies" just is not a valid or acceptable response to that situation.

The solution to rent-seeking middlemen is not to make more of them.

[1] https://www.youtube.com/intl/en_uk/join/

Internet payments/subscription platforms are in desperate need of more competition, even partial competition.

I thought for a while that Youtube was experimenting with paid subscribers? But it's possible that I misunderstood or that Google just got bored and abandoned it.

Ultimately, Patreon isn't fundamentally doing something that even a non-tech user can't whip up for their own website. May need to resort to a payment processor (another middleman) to get donations going, but it's possible. I can take my ball home.

Current factors on IOS make it impossible to do the same on IOS, even post DMA they want to rent-seek outside of the App Store. I think that's what makes IOS worse in my eyes.

I think ethics is not applicable here. Corps are for profit enterprises, and seek every chance to bring gain to shareholders.

Regulators goal is to support competitive market and healthy business environment, they totally can go after monopolists who abuse network effect and/or put limit on rent amount (say 5-15% from transaction) to support value creators.

Sure, but the act of charging money for a service isn't inherently unethical. I just want to know where and what lines you draw.

>Regulators goal is to support competitive market and healthy business environment, they totally can go after monopolists who abuse network effect and/or put limit on rent amount (say 5-15% from transaction) to support value creators.

They could, but I'm not optimistic. I think many regulators are out of touch and don't realize how much upkeep digital commerce is saying. They see 30%, assossiate it to the days of brick and mortar which charged much more than that and say "well that's reasonable, Apple needs the money". All while ignoring the different landscape of how much people need to survive these days and how utterly hand over fist the middleman make.

There's just not a lot of empathy these days, and if all these Apple/Google lawsuits as is hasn't changed much, we need that empathy to make change.

The thing is: Patreon is a service that's meant to be paid by a small fee included in the donations. There should be no need for them to gather data on their users as well.

They could have trivially added that to their website.

It's Apple on IOS for not even being able to get a proper web app off the ground.

For android, there's probably no primary blame here. But there is financial incentive to produce an app over a mobile website when given a choice.

I'll bite, kind of. People get emotional about particular companies so let's abstract them away: is it possible for a second-tier distributor to bring more value to a first-tier distributor than the first-tier brings to suppliers?

Looking at it that way, sure. It seems obvious. If a local distributor picks up a local product, and then a national distributor buys from the local distributor, it's pretty obvious that the national distributor brings more value.

Looping back to the specifics, if Apple was the primary means that people discover Patreon and the creators on it, sure, it would make sense. But for Patreon specifically that's not the case (I think). The economics would suggest that Patreon should do away with their iOS app, focus iOS users on the web, and everyone would be ahead.

That isn't obvious at all. In both cases the distributor's margin will reflect how much competition they have. If there is only one distributor, their margin will be large. If there are a thousand, competition will force their margins down. Whether they're local or national.

Moreover, in this context Patreon is the national distributor who needs to distribute content to everyone whether they have iOS, Android, web or something else, and each of the platforms is a local subcontractor for a subset of the customers. Which leads to exactly the problem. The notion that Google and Apple are in competition with one another in this context is false, because to distribute to Android customers you need Google and to distribute to iOS customers you need Apple. You can't switch from one to the other because Google can't distribute to iOS customers. They're each a different market serving different customers, and then they collect a monopoly rent.

What the usual trope that analogizes this to Walmart or Target is missing is that "Walmart customers" are also customers of Target or Amazon, but the large majority of iOS customers are not also customers of Google Play or any other app store.

It is still competition even in this context, it just happens on a slightly slower cadence. The Apple customers, by and large, are paying good money to avoid Google's app store because they believe Apple is a better steward on net.

Every time I buy a phone I have to ask if Apple's bad software decisions outweigh the costs of signing up with Google. So far the answer has been one sided in Apple's favour. Consideration of things like this with Patreon come up at phone purchase time.

You're looking at a different market. The customer in this context is Patreon and the product is app distribution. Patreon needs a way to distribute their app to all of their customers. Many of their customers have iOS, so Patreon needs app distribution to customers with iOS, and there is only one supplier of that.

In the sense that [bigger company] can make more money and reach more people than [smaller company], yes. But if all they are doing is sitting there and using that bigger presence, you can see how that roads ends in antitrust.

>The economics would suggest that Patreon should do away with their iOS app, focus iOS users on the web, and everyone would be ahead.

two big issues.

1. No one wins. Users lose the convinience of an app, Apple loses money from a potential large customer, Patreon loses views from being visible on the app store. It's just bad buzz all around for no good reason.

2. The underselling point that Apple has actively sabatoged web apps and PWA's which is part of why the DMA is coming down hard on them. We're well past a monopolistic power using its power to stifle competition.

Let's not pretend this trillion dollar company that already forces devs to use IOS hardware to develop (and took down their server OS's to boot), and charges a yearly membership to dev is scaping for cash here.

I don't follow this at all. If a big record label strikes an international distribution deal with a small label, the big label brings more value to the artist than the small label does. Is that necessarily antitrust?

> Let's not pretend this trillion dollar company that already forces devs to use IOS hardware to develop (and took down their server OS's to boot), and charges a yearly membership to dev is scaping for cash here.

I think you replied to the wrong post? I certainly didn't assert that out of pretense or otherwise. Though it's hard for me to fault "forcing" devs to own the hardware they are developing for. Phone software and iOS software have enough quality issues without letting developers ship stuff that has never been tested on real HW.

it ultimately comes down to what they are doing with that money in my eyes. Are they actually distributing as a presence inernationally, helping you gather talent, helping you to navigate the industry outside your area, introducing contacts and deals to you, and overall being pivotal to your small label? Sure, they get a bigger cut. They are actively growing you as a company.

Or are they saying "yeah I'll put you on our Spotify", pay you 10% of ad revenue, claiming exclusivity on your portfolio, and calling it a day? No, there's no value there that couldn't be done yourself. But you're paying for the "platform" they have. That is very much using their presence to exploit you. The key isn't necessarily "are they a monopoly" here, it's "are they abusing their position as a monopoly".

>Though it's hard for me to fault "forcing" devs to own the hardware they are developing for.

It's a tech specific sitution, but the main point wasn't the target platform, but development platforms. I can setup a Linux server rack with android emulators and use my Windows device to develop and deploy to said rack. I am forced to use mac as a development platform and they disconinued Mac's server OS. So I can't even scale up a test suite for IOS, I need to buy multiple iPhones or beefy desktop Macs to run a few emulators each.

>iOS software have enough quality issues without letting developers ship stuff that has never been tested on real HW.

great use of my subscription fee to maintain crappy emulators. They don't even have platform excuses like Android does.

Again, what am I really paying for here?

Apple doesn’t let web apps do everything that native apps can do. Their App Store is the only way people get apps on their device and if a search for ‘patreon’ in the App Store returns nothing, that’s a lot of confused or angry people that are going to wonder what their monthly bill is for. Maybe some very low double digit percentage of these people will try to load a pwa from patreon.com

I just searched the App Store for Patreon:

The top hit was an ad for Ashley Madison. Seriously.

The second hit was the Patreon app.

The third hit was ChatGPT for some reason.

But if the Patreon app was not in the App Store, no doubt there would be a bunch of scammers trying to pose as the official Patreon app.

I'm not at all aware of where the boundary is between "that's fine" and "that's abuse of market dominance to fund uneconomical expansion".

Does anywhere have a specific "national defence" tax and another "police fund" tax etc. for each expense, rather than "income tax" and "sales tax" for each source?

There doesn't seem to be anything snowflake special the Patreon iOS app needs to do that a web app cannot handle.

People get confused very easily when small digital subscriptions are charged through third parties on behalf of sellers whose name is often different from the app or service.

I'm not sure a shop app fixes that though. Better communication and better choice of names seems far more important.

Does Warner Brothers being more value to customers than AMC?

Unfortunately this is in the nature of suppliers and retailers.

Supermarkets make more profit on a litre of milk than farmers. Way way way more. Because they know farmers in practice have to sell _all_ their milk, not just some of it.

And what Apple really has, and knows it, is the only supermarket on the main road out of iBorough. And there are no corner shops.

It’s profitable for supermarkets.

(They definitely do manipulate milk prices to get consumers to shop with them rather than competitors, and sometimes they artificially lower the prices. But they don’t ever do this at their own expense. They do it by forcing farmers to supply below the true cost of production. Because dairy farmers can’t just sell some of their milk.

Essentially as soon as a dairy farmer can’t get a buyer for the totality of their product they are out of business. It’s remarkably precarious. So most are pressured into selling below cost for long periods of time.)

Supermarkets might be using it to get customers deeper into the store but milk is also heavy, awkward, refrigerated, and shorter shelf life, which means they are always going to put it closest to the back of the store.

Breaking up (and privatising) the UK national rail network didn't work so well; a few years after it happened, the party who did it lost power, and had apparently forgotten they had even done this to the trains as they were running ads saying "you paid the taxes so where are the trains".

Apple's iPhone can clearly be split into "hardware" and "software" because Android QED; but that's not sufficient because the Play Store gets much the same criticism.

Likewise the App Store can obviously be split off, the technical issues are demonstrated by what already exists. But, the Samsung store isn't stopping the criticism of the Play Store, so alt stores are also not enough here for iOS either.

I was expecting anti-trust issues before it reached "just" one trillion dollars of market cap, let alone three, so who knows.

Even if this is correct (unlikely, I'm not an economist) I have no idea how it would interact with globalisation/multinationals.

FTC is more active than it's ever been under Liza Khan, particularly in this sphere

I think you mean we should de-FAANG the regulatory agencies.

This way, the different stores could compete - by charging lower fees or offering more services. Like the android store does a bare-bones check of the app and so it only charges 10%. Apple checks every app throughly, so it charges 15%. Some open source store might have 0% fee, have no app checks, no payment processing, and it is 100% on the user not to download infested software.

To be brash, maybe consumers need to learn how to protect themselves or move to dumb hardware that is impractical to hack. I don't understand this trend of blaming corporations for not being the de facto gatekeeper of security. They should help minimize spam/malware, but if you're going out of your way to disable those securities (likened to turning off Windows Defender after 2 warnings), your insecurities are self-inflicted.

Many "opponents" aren't asking to change the default experience. They simply want the reigns to take those risks and tinker. Most people can barely even find the theme settings on Android; I won't believe a signifigant portion will get through idiot-proof safeguards just because "well they have a chance to now!"

A weather app needs my location and network access. It doesn’t need to sell ongoing location tracking information associated with my device identifier and IP addresses to marketing companies.

fortunately, GDPR covers that already. Or CPPA if you reside in California.

But that's not quite what by Malicious. Malice implies intent for bad desires. A company selling your weather tracking data with dubious consent is simply greedy. It very likely wouldn't be in your top 10 list of perpetrators if your phone was hacked, wiped, or stolen.

I've used Android for more than 15 years and have never had an issue with malware or viruses or anything of the sort. 90% of this is refusing to install apps that I don't absolutely need. And the rest of it is probably using open source and community apps instead of corporate apps whenever possible.

Unfortunately, the approach of "de-commercializing your phone" is not something that Apple will ever support or allow because it doesn't make them any money. Luckily on Android, I have access to FDroid, which makes this entire approach possible.

Most people can't use systems well enough to take charge of their protection. Ideally they wouldn't need to use systems beyond their competence any more than I should have to synthesise my own ibuprofen from scratch (I wouldn't know where to begin), but software ate the world so they can't opt-out either.

Old survey now, but I doubt the results would be significantly different today: https://www.weforum.org/agenda/2017/02/a-quarter-of-adults-c...

> I don't understand this trend of blaming corporations for not being the de facto gatekeeper of security

Governments, the alternative place to seek security, can't do it. The attacks are global in origin, cross border government cooperation isn't at that level, while all Apple local corporations worldwide are all aligned with the one in California.

This trend was preceded with "install antivirus", which had some overlap with "don't connect to the internet" back when that was practically possible.

> They should help minimize spam/malware, but if you're going out of your way to disable those securities (likened to turning off Windows Defender after 2 warnings), your insecurities are self-inflicted.

Those warnings are themselves seen as Apple trying to prevent people switching to other stores.

> I won't believe a signifigant portion will get through idiot-proof safeguards just because "well they have a chance to now!"

What counts as "significant"?

For example, 1% of a nation having their bank accounts drained would be a huge issue — I think that's about 15 times what ransomware currently costs per year.

I've yet to encounter a system so well designed that it's at the 99% level of "idiot-proot", the closest they get is by being the exact opposite: too hard to use so the idiots hurt themselves some other way first.

Not only security. Keep in mind that most of these gatekeepers come from a country where they prefer violence to sex.

I can see it now: needing to have 15 different stores with subscriptions to get apps who all have different deals with different apps for exclusivity.

No thanks.

This is also the sole reason why I will refuse to install the epic games launcher. They whine about steams dominant market share while they try to force people to use their platform. Instead of actually competing with Steam, because that would require epic to make a better product and that needs effort.

This nightmare scenario only exists in your own mind and you're spooking yourself over it.

We are already seeing it on PC where epic is buying titles. Microsoft it’s trying to make my exact nightmare scenario a reality each passing day.

Just cause you lack imagination of corporate bullshit harming consumers in an unending chain doesn’t mean everyone is unable to see it.

App stores encourages shitty practices over healthy ecosystems, the model for computers has resulted in much better products with less consumer hostile practices.

Apple isn't an expert on games, they shouldn't decide what games to suggest and what games should be allowed on the phone, a dedicated game store would be a huge upgrade.

Edit: And no, phone games aren't consumer hostile because they are on phones, they are consumer hostile since the appstore encourages the games to be consumer hostile. You don't see many in-app purchases or ads in steam games since steam doesn't encourage those, while the appstore encourages it.

So you see phone games be shit because the appstore, do you really like phone games as they are or would you prefer them to be like steam? I don't think anyone prefers the phone game in-app purchase toxicity we have now.

the stores are just that. These aren't PC launchers that monitor every game for achievements or act as communication hubs.

The store pops up (and not even the whole store, just some financial popup or webpage) when I need to pay and is otherwise just some icon in a drawer idling. I don't see managing subscriptions anymore annoying than managing 15 subscriptions from different websites. And if that's annoying there are apps and sites to manage that. Just like any other utility bill you have).

Alternatively: don't download any other stores. Again, these aren't games: how many times do you need to search something up and don't find at least 10 different apps that solves the problem?

Browser capability has been stiffled by the drive from Apple and Google to favor apps (e.g. Safari is the IE of 2024). It's high time this trend is reversed.

Wait, Steam charges more?

Never mind.

An indie creator I follow recently implored fans to buy their next game on Steam and not other platforms... because in order to be profitable they absolutely needed to get their game to be ranked on Steam above a certain review threshold, and reviews of the game would only count towards their ranking if matched with specifically a Steam purchase. And once again, I get this weird feeling. I'm struck that at the point where a creator is begging users to reinforce the most dominant PC gaming platform because if those users buy the game somewhere else that has better creator terms and fees, the platform will (in effect) punish their store listing, something might be going wrong with the market.

Sometimes Apple advocates will point at similarly bad situations in other markets and say, "what, are you going to regulate that too?"

Don't threaten me with a good time.

I do think Steam is engaged in anti-competitive behavior, but that doesn't mean they're the full equivalent of the app store. And we can see on the PC market the large number of indie games that very literally would not exist if PCs were locked into only using Steam.

My point here is more that Steam is not really a good argument for justifying a pricing model. But it's a good clarification that in many ways Steam has "only" mostly locked down the PC gaming market, where Apple has gone further and locked down the actual software that can be loaded onto the phone.

Perhaps they just think we both say Apple a lot.

Not what I'm suggesting. In fact, you're making my case beautifully.

I'm agreeing that the PC being "open" isn't what makes the difference.

People are barking up the wrong tree. Your argument is much as the one I made elsewhere in this thread for why there's Amazon when there's Alibaba, and Amazon can charge not percentages more, but many times the price, for same products.

Tangentially, "imploring" people reminds me: I encourage Mac and iPhone toting friends to try SetApp. It's like Apple Arcade but for utilities. It's not from Apple, and people are confused it works for iOS. Once they try it, they set it and forget it. I don't know if it's working for the app owners there, but the value/reward seems much more balanced than the world where every widget wants $119.88 to 239.88 a year (12 x $19.99).

Less tangentially, there are ways to exploit users and ways to add value. The second is harder.

> I'm agreeing that the PC being "open" isn't what makes the difference.

This is a good point, but I do think the "open" part is possibly a pre-condition to making a difference. But that's kind of squabbling over details, I completely agree that iOS being open to sideloading would not be enough to change the dynamics.

And we know this because... well, Android exists. Android is a really good example of how sideloading is great and something that I love, but also not sufficient on its own to curb anti-competitive behavior.

I understand you as a creator prefer steam but I wouldn't obey that, sorry. Also, reinforcing their market position is not in my best interest as a consumer.

Steam effectively punishes creators for not steering users towards their monopoly, and they have a ton of tools for user lock-in: Steam Input, Steam Workshop, etc... They may not be as egregious as Apple, but they are often pretty egregious in their own right.

In a normal market, having a diverse set of users across multiple platforms would be a good thing as a creator, it would give you security and give each platform less power over you. Steam uses their review system to punish smaller creators who have a diverse userbase, and it uses their response to cement its market dominance even more and to give itself more power over those creators and their players. I would argue this is bad for the market.

My bigger point here is that Apple advocates will sometimes point to Steam and say "they charge high fees too, what's the problem?" There's are multiple reasons that Steam is able to charge higher fees than most of its PC competitors and remain the dominant platform for PC games, some of them due to the way that it methodically weaponizes incentives for both players and creators against alternatives. Comparing Apple to Steam does not make me like Apple more.

Even more surprising, Gog's DRM'd version multiplayer may require ... STEAM! ... to run.

This is galling.

(For the game that most annoyed me, Baldur's Gate 3, this may have changed once Larian introduced their own cloud sync. I haven't tried again, the first experience was that tedious.)

Main difference is steam is pretty clever about how they do this. They will pull out very fast if customers start to complain, maybe reworking it later on (paid mods -> steam workshop). Meanwhile, devs on the wrong end of the stick can get some of the worst customer service out there behind the curtain. The only way to get steam to respond is to be lucky enough to cause enough customer ire (e.g. Stein's Gate prequel not being approved for Steam. Despite having an ESRB rating... until customers complained).

That's how you get stuff like the Wolfire lawsuit but people chastising Wolfire instead of Valve.

Most other companies don't even pretend to care and just eat the PR hit. That cynicism will build up over the years, so there's much less sympathy for Apple.

Steam offers the far superior platform, in every possible aspect. Every thing you've said is them OFFERING (not FORCING) better solutions to things.

For example, in what universe do you think it's sane to think a store front should accept random reviews from random people? Having bought the game is the one of the best metrics to tell if a review is even approaching sincerity.

Not having random reviews in the steam reviews is a feature.

And in the context of Android or iOS, the PC gaming market is SUPER DUPER EXTRA diverse. I own games in like 5 different stores, but always prefer Steam or GOG where possible.

Offering better services and getting more user because of it is not malicious or anti-competitive or monopolistic. It's the best possible outcome (assuming you like capitalism).

The biggest example I'd like to call out here is that I recently moved from Nintendo Switch to Steam Deck. I was astonished by how much the Steam Deck is just a Linux computer. And I was fully able to install Heroic Launcher, which is compatible with GOG, and install all my GOG games on my Steam Deck and have them work just fine. This is light years away from where Apple is. If Apple had anything remotely like this, I would be a customer quite quickly. But it's the lack of freedom and choice that I find so objectionable.

The issue with monopolies isn't just their existence, it's their active efforts to keep their monopoly and the negative effects this has on the customer.

Apples monopoly hurts customer, reduces freedom and extracts rent from developers that HAVE NO OTHER CHOICE.

Steams (supposed) monopoly comes entirely from offering the better product to users and developers. Did you know you can generate Steam keys of your game FOR FREE, and sell them away from Steam, giving Steam 0% cut and 99% of the distribution costs?

Compared to Apple, the vast amount of options on PC to acquire software or games means Steam isn't even close to a monopoly. At the very least, they don't have the power to do monopolistic practices and they also just don't abuse them.

Steam is genuinely the closest thing to a perfect company (at least if you like capitalism).

It's like pointing to the existence of people who willingly buy a BMW as a justification for forcing everyone to buy a BMW whether they want it or not.

You buy Adobe from Adobe, "Get" Adobe from Apple, and log in with an email.

Also, a minority of consumers by headcount choose Apple. A majority of wallet share is spent by those who do choose it. That's behind most of the sour grapes.

This is the sort of thing where Apple is playing politics, disallowing the same behavior for others while carving an exception for the ones with enough influence.

Ask yourself why Adobe can do this but not Patreon.

> Also, a minority of consumers by headcount choose Apple. A majority of wallet share is spent by those who do choose it. That's behind most of the sour grapes.

This argument makes no sense. People don't want to be paying 30% to Google Play either. Maybe this is why they complain about Apple more than Google, but the nature of the complaint is the same regardless of how the user base is distributed.

These conversations often seem to miss that Apple’s requirement is that consumer purchasing be presented as the singular option in-app, not that you have to pay Apple a cut for purchases outside the App.

Even Amazon Video supports in-app purchasing of a Prime account restricted to Prime Video access. They just know next to nobody is going to use it vs an actual Prime account.

products aren't markets. Steam is a market and many games only launch on Steam. That's a sign of a monopoly, be it deserved or not.

Still, I'd rather have some aspects investigated because monopolies are historally dangerous.

If people are willingly paying this because the promotion is worth it, that's not necessarily a monopoly. And you can tell if they're willingly paying it because they have the option to distribute to the same customers by other viable means, without paying the fee but also without getting the promotion. And then as we can see, some people pay and other people don't.

You could make the different argument that they have a monopoly on games promotion by itself. I don't know if you'd win that one or not, but regardless it's distinct from what Apple is doing.

>but the fee for the promotion

I don't think 'putting product on shelf' is 'promotion'. IF that's your only reason and begging the question leads to "becasuse we have 90% of the userbaase", that's a monopoly. Steam is lauded by their audience for only using their local history to recommend games (i.e. they have a realtively simple tagging system they rely on to serve games), so I wouldn't say this is anymore promotion that Google Search is promting "best game 2024" when I search "best game 2024" (in some utopia where the first 3 results were SEO slop).

>If people are willingly paying this because the promotion is worth it, that's not necessarily a monopoly.

I really hope people day understand the difference between "monopoly" and "monopolization", because this seems to always come up in this topic.

"Monopoly" is a very mechanical, neutral term, legally speaking.

>The term “monopoly” is often used to describe instances where there is a single seller of a good in a market...However, despite the general animosity towards monopolies, not all monopolies are illegal. Examples of permissible monopolies include... Monopolies created purely by one seller having a superior product, business acumen, or having good fortune (ex. online search engines, social media sites)

So yes, you can in fact say Steam is a monopoly (in an objective, legal sense), but also argue it not being illegal because "seller has a superiod prouct/business". Monopoly is not a scary word by itself.

In terms of its 90% marketshare and indusry warping effects, it'd be very hard to argue that Steam isn't a monopoly. It'd be easier to argue Google/Apple in mobile aren't monopolies; At least they have each other to shield from their duopoly. Steam has no contender in the US.

"Monopolization" is a scary word.

>In United States antitrust law, monopolization is illegal monopoly behavior. The main categories of prohibited behavior include exclusive dealing, price discrimination, refusing to supply an essential facility, product tying and predatory pricing.

One leads to the other, so I don't blame people for conflating one or another, but it's an important distinction if we're going to start trying to talk about what is/isn't a monopoly, or monopolizing behavior.

----

So, does steam engage in monopolization? Yes, but in much more subtle ways than what Apple/Google are doing. They are very smart about it because they care a lot about consumer feedback, and consumer feedback drives a lot of discussion on social media. But that's a discussion for another inevitable day.

At least, that's the way I've seen people speak of monopolies exclusively.

Yes, and no? It's funny because steam works the opposite way. They charge 30% but reduce the cut if the publishers makes over $X million a year (I think it's 25, but I can be wrong). Apple charges 15% if you're under 1m/year or 30% otherwise.

but yes, Steam was another early adopter of digital commerce and is leveraging its (slightly illogical, IMO) network effects.

>does anybody want to argue that Apple hosting the Patreon app on iOS provides more value to Patreon subscribers and creators than the existence of Patreon itself does?

I will. If most apple users refuse to go outside the app store for their content, Than clearly they care more about the ease of access than the content itself.

I agree that the high proportion t of take between the two firms says a lot about the state of the market. It also says a lot about the users, and what they care about.

I think people are shocked by these outcomes because they aren't used to thinking about transaction costs as meaningful. Transfer, trust, and triangulation are critical parts of an exchange, and their costs can be even greater than the good itself.

Does Apple's refusal to allow apps to tell users about lower prices elsewhere make this claim more likely to be true or less likely to be true? If this is a free choice that consumers are making, why does Apple need to hide it from them?

I'm reminded of the same arguments that Facebook made about privacy before Apple (very much to their credit) made opt-outs a requirement for apps. And it turned out that lots of users did care about privacy when they were able to make an informed choice about it. Facebook's arguments ended up being mostly crap. Users, when educated and when given valid options, stopped making the choice that Facebook wanted them to make.

But now Apple has flipped over to Facebook's line of reasoning and is arguing the opposite.

I think your argument would have more weight if Apple didn't consistently demonstrate aggression and fear over their users being informed about the effects of app store fees. In this case, the vast majority of Patreon subscriptions for most users are going to become 30% more expensive. Apple appears to have an incredibly high vested interest in it not being explained to them why that happened.

That doesn't sound to me like Apple itself is confident that users value their app store enough to pay that fee willingly.

In many markets, Apple does let a dev link users to external payments options.

But the dev agreed to basically pay Apple an origination fee to publish an iOS app in their store. They require a dev to track purchases made on that external system and pay a (slightly reduced) fee. You agreed to be audited to make sure you are making the proper payments. You may have to pay Apple a cut in more scenarios since the payment system is no longer cleanly isolated.

In-app purchasing is not an expensive credit card processor. It is Apple’s simplest method of collecting their contractually obligated royalties.

So this link is not cheaper if you are following your contract. It is cheaper to buy on your site when those users aren’t coming from the app.

Note that it can still be worth a dev using an external payments options system for other reasons - it is just that a lot of them are dark patterns. Things like variable rates for different people for dating services, no-consent charging for gambling apps, gathering additional tracking information so you have additional ways to monetize the user, making unsubscribing from a service more difficult than Apple makes it, etc.

This is its own can of worms, but doesn't really change much about what I said above.

That might be exactly your point though? That Apple has multiple tools to leverage to make sure that it's impossible to compete with their payment processor if you're building an app? Sometimes I misjudge the intent of a comment.

Apple's restrictions on origination in places like the EU reinforce that Apple does not see these price increases as a tradeoff for quality that customers are willingly going along with, and does believe that if customers were able to be informed about alternative payment methods that already exist that are cheaper, they would take them. In instances where it can't hide alternatives from users, it imposes fees at the point where users are informed about those alternatives: fees that make it impossible for alternatives to be cheaper than Apple's own inflated cost.

Apple's origination fees are a lot less about compensation and a lot more about making sure that on iOS, a less expensive payment option will never be offered. This is not the action of a company that believe that it is adding value to the purchasing experience, it is the action of a company that believes that its purchasing systems would not be chosen by many customers if they were fairly stacked up against existing alternatives.

Apple wants you to use their payment processor because it is more convenient than auditing/p and potentially suing companies for breaking their contractual agreement around revenue sharing. They force transactions where they collect a royalty through in-app payments, and actually forbid other transactions from using it (like booking an Uber).

It is also a better end user experience.

But you aren’t paying 30% for a particular end user experience feature. You are paying what Apple put into the agreement as what they think they are owed from the value their ecosystem provides.

So Apple split their “payment processing” to 3% and their “using our tools, platform, store and infrastructure” to 27%. It’s certainly possible to undercut 3% for payment processing.

The real problem is 27% of revenue excludes entire categories of services, but that isn’t something regulators can easily force - they can push for services to be unbundled, but not that a company otherwise charges too much for a nonessential product.

If this was clearly true, Apple would not forbid apps from telling users that other payment methods exist. You don't have to hide alternatives from a user if what you're offering them is the obviously superior service.

It's fairly safe to say that Apple doesn't believe that their user experience is obviously superior. At least, not so obviously superior that customers are willing to pay a 30% surcharge for it. Apple isn't confident that if Patreon told users at the time of checkout, "heads up, this is going to cost you 30% more because you're using the app" that those users wouldn't jump-ship to the browser.

Apple phrases this as the price of iOS overall, that this is the most convenient, user-friendly way to collect a payment that provides value to every iOS user. But again, if they believed that, they wouldn't need to hide it from the user. Apple's policy is not that you can't collect payments through Safari and you have to use an app. Apple's policy is that you cannot tell users about surcharges on the iOS store or advertise lower prices through alternative payments.

This is not the policy of a company that believes it is acting everyone's best interests.

> they can push for services to be unbundled, but not that a company otherwise charges too much for a nonessential product.

I don't know what regulators can and can't force; that depends entirely on the countries and jurisdictions involved. But I do know that as users, we should view a 27% tax on every subscription paid to indie creators as evidence that something has gone wrong with this platform.

It is weird that Apple believes that their ecosystem provides more value per-transaction to indie creators than the actual platform that those creators are using. I know that creators don't agree with that assessment, they're telling users to stop using the app. And it is weird that Apple is not giving Patreon the choice to opt-out of the supposed value that their platform is providing by disabling transactions in the app. I don't know what line you personally use to decide when something becomes rent-seeking, but saying "the platform provides value" isn't enough of a justification; every single rent seeking behavior on the market from every company can be justified by saying "we control access to a valuable resource, we're providing value by providing access."

At a certain point, you have to look at some of this through a the lens of just human sensibility and say, is this what we actually want a phone platform to look like? Do we want a phone ecosystem where 30% of every dollar you donate to some starving creator goes to one of the richest companies on earth? Is that actually representative of the value Apple is adding via iOS, or is it a parasitic, rent-seeking behavior from a platform that uses its userbase as a bargaining chip to extract value from unrelated services on an ever-increasing level?

Of course Apple will tell you that everyone owes them 27% of their revenue regardless, that this is just the easy way to collect it. Literally any company in their position would say that, regardless of what they were doing or why. The question is whether anyone believes them. The question is whether we believe that it's an accident that they've priced their agreements in the UK to be so arduous that you are guaranteed to lose money by leaving their ecosystem. Is that actually unbundling, or is it punitive fees designed to shut down competitors.

Only regulators can decide, but normal people can guess.

This has been known to not be true since capitalism was first conceived. I am the biggest free market capitalism proponent and what apple has on their app store is not free market capitalism, its pure rent seeking.

Apple users should be able to decide what software and stores run on the device that they own.

if that didn't void warranty, I'd accept it as a reasonable workaround. But on top of that I'm pretty sure Apple acively fights with jailbreaking and jailbreakers in particular.

>In my mind Apple has zero obligation to enable it maximum leeway to obstruct it.

They might soon, given DMA. In my mind, Microsoft got dinged for antitrust decades ago and Apple has gone so beyond that line that I'm surprised Europe had to step in before the US. Even Mac OS isn't locked down this hard (helps that it started fundamentally as a BSD fork) so it just tells me this is exploiting its monopoly.

>The people don't want they locked down single function phone, they shouldn't buy one.

opposite argument works as well. An open world does not stop you from staying in the walled garden. If you really don't want to use anything other than the App store, that's fine. You just miss out on a few apps like you have for 16 years with Android stuff that Apple banned.

They do decide, right when they buy their phone.

"Apple users should be able to decide what software and stores run on the device that they own."

It should be able to be decided while owning it, not before. The point is that a phone that doesn't give the user the same level of control over the software that the manufacturer has simply should not exist. It should not be left to market forces.

All these “problems” with walled gardens are well known and consenting adults keep opting into it time and again.

I think it’s arrogant to look at a system you aren’t even participating in (can we assume op doesn’t have an iPhone) and say “no those people are doing it wrong”

Opening up IOS doesn't mean you need to open up too. The garden isn't going anywher. Take it from an android user that has had choice and google play is still the dominant platform. It's just nice that when/if I need to I can download open source stuff, or games in foreign languages, or just sideload some random apps I tinker with without paying $100 for something I don't plan on releasing to the app store anyway.

These are all very niche uses and I don't understand how my existence inconvinences the garden.

>I think it’s arrogant to look at a system you aren’t even participating in (can we assume op doesn’t have an iPhone) and say “no those people are doing it wrong”

I do it with Russia and North Korea, so call me whatever you want. I'm not just going to dimiss it as "well its their culture" if their culture breaks fundamental principles I was raised on.

Are you really equating the human rights atrocities of those nations with Apple business practices?

Here's the difference - Putin kills people who disagree with him. If you want to leave Russia, people with guns stop you (see East Berlin).

And you want to equate that with simply making a choice to not buy an iPhone and buy another phone instead?

I personally think it’s a shame when the government takes something interesting and working and makes it illegal. Patreon could easily not be an app on iOS, but they really want that money, so now the government has to make laws on apple. Doesn’t make sense to me

This is literally so many businesses. Are you kidding me? Get a membership at a gym. Then stop paying the subscription. And see if they kick you out or not. Or stop paying your netflix bill. See if netflix bans you. Btw, stop paying your patreon, see if you still get the videos. Every subscription business is literally give us your subscription or get banned.

I don't care what Epic is fighting in court over. Why is that mega corp the good mega corp? Mcdonalds spent years in court fighting the responsibility to pay for some woman's burns.

Do you also think monopolies should be allowed to operate uninterrupted, then?

It's clear to me Patreon is not forced into having an iOS app. They do so because they think they can make more money. But they could be web only.

All of these entities already have a presence on Android + desktop/web and can operate just fine on those. They just want to make more money from the iOS audience.

You can't really argue that it's a fair choice when Apple does everything in their power to make going outside their walls a worse experience.

Case in point, they hobble WebKit, but also forbid any alternative to WebKit. Are users choosing WebKit? Nope.

There is a video link on the page from the original post where the Patreon CEO explains and reiterates the issues.

Notably, at one point, he says that Apple Platform brings in the most money to Patreon.

So there, looks like Apple brings in the money for Patreon. Apple seems to want a cut of that.

Apple users bring in the money for Patreon.

I own an iPhone. I am not Apple, and Apple does not own me. Why should Apple be able to charge money for "access" to me, as if I were a prostitute and Apple my pimp? I'm simply using a computer, which I paid for.

However, your argument isn't what you think it is. It's extremely common for companies to sell/gatekeep (Or "pimp" as you put it) access to "their" user base. Think credit cards (Amex can charge merchants more as because their users tend to spend more) or even club memberships like Costco (They're certainly not letting telcos sign up users for free.)

I didn't buy my credit card. I don't own it. The credit card is just a little piece of plastic, totally useless without the line of credit, i.e, the service provided by the credit card company, in stark contrast with my computers, which can be used quite extensively without the App Store.

The credit card company is not gatekeeping "access" to me. I can pay for things with cash, a debit card, a check, etc. If I choose to pay with a credit card, it's because I wish to take advantage of the specific features of the credit card, the primary one of which is the ability to pay for the product later rather than at the moment of purchase.

You can be both an Amex and a Visa card Customer.

You can also be an iPhone and Android Customer at the same time as well. As well as a web user.

Amex charges higher fees, and offer specific services to their customer base.

Yes, which supports my point.

> You can also be an iPhone and Android Customer at the same time as well.

Who does this? Barely anyone. Most people can't afford to buy two smartphones, and even if you could afford two, why in the world would you use two of them simultaneously? That sounds extremely inconvenient, for no apparent benefit. Practically speaking, a smartphone is an exclusive relationship; you pick one at a time.

Yours is such a bizarre hypothetical.

In any case, the crucial difference is that a smartphone is a product of independent value that you can buy, whereas a credit card is not. The piece of plastic is just a container for your credit card number, a means of accessing the service, a line of credit.

This is missing the broader point, which is that companies absolutely do gatekeep access to "their" customers all the time in several industries in and outside of tech. Customer acquisition costs a lot of money, and one of the ways businesses recoup their costs or boost profits is by monetizing them by selling access.

The problem with Apple doing it is that they're abusing their market power.

I think it's even more base than that. Valve does it and users are happy (I have hot takes on this, but that's a later, inevitable discussion for another post). Because they continually re-invest in Steam to add more features, niceties, and convenience. Customers feel respected. Costco does it because ultimately customers who buy in bulk get deals that pays the membership back, as well as a very cheap food court.

What's the last "rewarding feature" Apple's really done to the app store that made customers feel respected? Not something like the Play Pass where "you spend 500 dollars and we'll give you a 5 dollar coupon!".

I'm genuinely asking as an android user and I can't even think of an answer on the Play Store. I had to look it up and family sharing seems to be the most recent option from 2021/2022-ish.

You're still in need of examples, because I've already explained how credit card companies don't gatekeep access to me.

> Customer acquisition costs a lot of money, and one of the ways businesses recoup their costs or boost profits is by monetizing them by selling access.

iPhones also cost a lot of money. Apple sold almost $40 billion worth of iPhones just last quarter. I'm quite certain that Apple is recouping its costs via hardware sales.

Costco makes the vast majority of its profit from membership sales, and not from the items they're selling. They absolutely gatekeep access to "their" customers, and regularly play hardball with their suppliers to keep prices low, even major ones like CocaCola. Suppliers that don't meet their terms don't make it to their warehouses. Same as Apple.

The difference is their market power.

In the context of iPhone, it means that the owner of an iPhone is not able to install software on their own iPhone without Apple's permission. It's a restriction on the owner's freedom.

Neither credit cards nor Costco memberships are analogous, because in the first place, there's no ownership involved, as I already explained. With a Costco membership, you certainly don't own part of Costco. You're simply buying temporary access to the store. In the second place, there's no restriction of customer freedom. A Costco member is free to walk across the street and buy Coca-Cola at any other store. Coke is Coke: it's the exact same formula in every can or bottle. It may be more expensive elsewhere, of course, and that's the point of the Costco membership. But there is absolutely nothing in the world restricting Coke and customers of Coke from coming together.

I have no objection to Apple having an App Store and setting terms for its App Store. It does this on the Mac too. My objection is that unlike on the Mac, the iOS App Store is the sole source of software, and iPhone owners are not free to shop elsewhere, again unlike Mac owners. The iPhone gatekeeps its owners in a way that the Mac does not.

It's not really about market power, because iPhone owners have never been free to install software from outside the App Store, not even way back in 2008 when iPhone sales were vastly smaller. And that's always been wrong.

If you want another example of customer gatekeeping, I'll give you one: John Deere tractors using DRM to prevent tractor owners or third-parties from repairing the tractor. That's wrong too.

You don't seem to understand that gatekeeping doesn't mean your myopic understanding of it.

In the examples given the businesses restrict access to (i.e. "Gatekeep") "their" customers to those that want access to them. In the Costco example, if Coke wants to sell to their customers, they'll have to come to terms with Costco before doing so. No agreement with Costco means no access to Costco customers, which is a lot of customers. That's all it takes to meet the definition gatekeeping, because that's what it is.

If you want a 1:1 example, then just look at gaming consoles, their whole business model depends on the same one giving Apple antitrust issues. Same gatekeeper restrictions.

Which then leads to market power. It's not that the business model is, or even should be, illegal per se, but abusing their market position to amass undue control over the market they operate in. That's when antitrust laws come into effect, and why we're seeing Apple in the crosshairs of the DOJ and not Nintendo.

It has everything to do with market power.

Specifically, it means no access to Costco customers inside Costco. But again, Costco customers are not forced to shop in Costco. They can shop anywhere they please, including but not limited to Costco.

That's the essential difference. iPhone customers are forced to shop for apps inside the App Store. They have no access to alternative stores, unlike Costco customers. Costco cannot prevent their customers from shopping for the same goods in other stores.

> If you want a 1:1 example, then just look at gaming consoles, their whole business model depends on the same one giving Apple antitrust issues. Same gatekeeper restrictions.

Agreed.

> It's not that the business model is, or even should be, illegal per se

I think it should be. In my opinion, it's one and the same with the right to repair. Once I pay for my computer and walk out the door, it ought to be mine to do with as I please.

I don't want to get into a debate about what "is" legal or illegal in the United States. As I see it, the law is whatever a majority of the Supreme Court decides it is on any given day, precedents and principles be damned. And antitrust enforcement has been practically nonexistent since Microsoft got a slap on the wrist a couple decades ago. I don't expect Apple to have much trouble here in the near future. Of course Europe is another matter.

Agree on every point. But I think I will stop here. As this isn't the first time OP has been at this. It is also clear he doesn't understand difference between market access, market power and exclusivity. He is also rude and not the first time either.

It is straightly Apple and Patreon. And in terns of Apple, they do think Patreon is accessing their customer base ( You ) and hence they want a cut of it.

> "you" does not even come into the equation

Second sentence:

> Patreon is accessing their customer base ( You )

Of course I come into the equation. Apple does not and cannot subscribe me to a Patreon without my initiative and consent.

You are acting as if someone is forcing you to do it.

>and contradicts itself.

To word it better, You the customer does not come between Apple and Patreon.

really solid point. they shouldn't be able to.

I had the same feeling but I couldn't put it to words that well. But you hit the nail on the head. Thanks for this!

A "cut" in this case means such a high percentage of the transaction that if Patreon didn't pass the extra cost on to consumers/creators, they would make negative dollars on each iOS subscription. That really genuinely does not strike you as odd at all?

It doesn't strike you as weird or maybe like a possibly negative market effect that Patreon as a platform should be more profitable for Apple than it is for Patreon? I think most people would say that's a signal that something might be going wrong.

if American manufactured automobiles were bringing in substantially more money to drive-throughs than Japanese ones - and if American made automobiles had a way to influence where you drive ... I think they would also get a cut from the drive throughs

I'm not surprised.

The dirty little secret people won't talk about is that monetizing anything is so much easier on iOS because Apple users have, in some combination, more disposable income to offer, and are more willing to spend money.

This has been the elephant in the room for my entire career, almost 11 years working in apps. Monetizing on Apple is easier. Getting Apple users to put down money for good software is easier, and Apple users will pay more for the software they want.

There's a lot of reasons for this, many of them socioeconomic in nature that mark out the differences between your average iPhone user and your average Android user, and I don't want to get into that quagmire and be called elitist: all I'm saying is, when Patreon says the vast majority of patrons are buying from iOS powered devices, between iOS being easier to monetize and the general populace being on their phones far more than their computers; yeah that makes complete fucking sense to me. I believe him.

That fact is neither dirty nor secret. I know you were using a figure of speech, but still. Everyone knows it.

>This has been the elephant in the room for my entire career, almost 11 years working in apps. Monetizing on Apple is easier. Getting Apple users to put down money for good software is easier, and Apple users will pay more for the software they want.

That's also pretty obvious, and likely because Apple users, whether mobile or computer, tend to spend more per capita on hardware than Windows or Linux users, simply because Apple hardware is more expensive.

It was already true on desktop, before laptop, and before mobile, on Apple devices.

I'm not sure it's a quagmire: iOS devices are more expensive compared with the competition. I don't think this is up for debate.

Given that, a null hypothesis might be that since their owners are happy to pay more for their device that they have more disposible income?

This isn't a Creators/Patreon/Apple phenomenon, this is a consumers/distributors/(publishers|labels)/creators phenomenon.

See page 12:

https://articles.unesco.org/creativity/sites/default/files/m...

No, by my argument, even if someone believes that Apple is somehow morally entitled to a specific level of compensation for running the app store, it is absurd to argue that the amount of work they're putting into making specifically the Patreon app available is higher than the amount of work that was put into building Patreon.

If you want to argue that they're not morally entitled to a certain percentage of revenue, great! Then let's talk unemotionally about antitrust, customer steering, and effective market competition without falling into the trap of worrying about whether or not Apple is getting "bullied" by that discussion.

The trap that people fall into so often when talking about Apple is trying to set this up like there's a hero and a villain, like people looking at the market are somehow trying to bully Apple out of something it justly deserves. But come on; when you see market effects like this it becomes so much more obvious that if there is any bully here, it's Apple.

"You can't reasonably expect Apple to-" Nah, this market outcome is bad. This is not the outcome that most of us want from an app store market. We should do things to make that market more competitive and to curb anti-competitive app-store policies.

How much do all the contributors of these projects get paid?

https://opensource.apple.com/projects/

And all the stuff not listed there too, like OpenSSH, curl, all those little things that pretty much _every_ OS uses?

And the predecessors? BSD, Mach, FreeBSD...

That being said, I've just checked and Patreon does not appear to block or sidestep attempts to unsubscribe from a creator. It's two clicks, you hit "cancel membership" and then the confirm button.

I'm open to claims that Apple's system might still be marginally more convenient (you do have to go to the actual creator page in order to unsubscribe, which is a little inconvenient, I guess).

But is it so much more convenient that most users would literally pay 30% extra on every one of their subscriptions in order to use it? And even if it is, isn't that something that users should be able to choose as an educated decision instead of it being Apple policy for Patreon to not be allowed to tell users in the app that other payment methods exist?

Taking money after cancellation should be treated as thert

It's become an increasingly common argument in discussions about Apple to phrase their value as one of "distribution", or sometimes less subtly as "access." But no one would ever credibly argue that the actual physical distribution costs, hosting, and bandwidth of the Patreon app is more valuable than the entire platform itself. That would be absurd. Instead, what people actually argue is that access to Apple users is the value that Apple quote-unquote "creates"[0].

I think a lot of people look at this and see it for what it is: rent seeking. But it's a marvel of the modern tech landscape that we've trained so many people to not only accept that they are the product for the platforms they use, but taught them to be proud of being a product. We've gotten people to come around to the idea that companies have done such a good job turning them into a product that the companies now somehow deserve some kind of special reward for doing so.

Excessive use of customers as bargaining chips inevitably creates bad incentives for companies, which become increasingly defensive of their "assets" and increasingly more and more hostile to consumer choice and freedom to move from ecosystem to ecosystem. These negative effects play out again and again in multiple industries both inside and outside of tech, to the detriment of both consumers and the overall markets. But when tech companies come up (whether we're talking about Apple, or Steam, or Nintendo, or whatever) -- for some weird reason people suddenly become very defensive about the rights of companies to treat them like cattle.

TLDR, no, access to iPhone users is not Apple providing value to app developers. It's just rent seeking.

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[0]: As if iPhone users would somehow stop using smartphones now if the iPhone went away.

It also kept the price of kerosene low for the consumer.

If it was broke up it would also hurt the economy overall. They also argued it wasn't really a monopoly and they have other competition lol.

Tech companies are such a brilliant monopoly they get the consumer to mindlessly puppet Rockefeller's exact points for them.

Well, there is a simple way to test this... just get rid of the Patreon iOS app and just use a web version. Why does patreon need its own app? Why can't it just be web based?

I wish fewer companies had apps. I don't need an app for everything. I don't need every hotel I stay at to have their own app, I don't need an app to order food at a restaurant.

So why do companies make them? Because people spend more money when they can just use the in app purchase functionality. It is CLEARLY worth the 30% to most companies, because they keep pumping out single use apps that would be better as a mobile web page.

Also a lot of companies make apps so they can get more tracking info. That value doesn't come from the Apple Store.

It's things like games that really get an advantage from being native and in the store. And that's largely a red queen's race, they need to stay on top and they'll pay out the nose to be the easiest install. Paying lots of money in a zero-sum situation doesn't mean they're getting much value in a more zoomed-out sense.

Not everything needs to be an app.

I strongly disagree with that. The store is not the reason apps are good for lots of things. You can assign a lot of value to phone and OS, but Apple does not try to take a cut based on making the phone and OS because it would be hard to defend. The store pales in comparison.

If the CEOs could sign a petition that had a sure chance of antitrust action against Apple's fees, every single one of them would be itching to sign.

Mob boss behavior.

Wondering about that, too - I always use the website on my ipad since a browser allows me to enlarge the font size when reading novels on Patreon (a feature that the app does not offer).

* Users have been indoctrinated by years of marketing (e.g. the "there's an app for that" ads).

* Safari hides the "add to home screen button" deep within the share menu, and home screen real estate is incredibly valuable. Native apps have the advantage of Smart Banners [1].

* For several years Webkit didn't support notifications, and as much as I hate annoying notifications, it's undoubtably useful from a business perspective to be able to ping users and remind them to use your application. Even after allowing notifications in Webkit, they made sure to introduce Live Activities which are exclusive to native apps.

[1] https://news.ycombinator.com/item?id=39181567

Apple & Google Pay is my guess. Which I don't use, just because it's rent seeking and leads to this.

I use the websites. Don't want to install bloody apps which request every permission available. My browser has most of those set to denied. Don't even ask for permission, outright deny.

What makes a normal CC better?

One doesn't need a phone or battery to use it, just a bank account and the plastic. Google and Apple now want to become Visa. Yes, their system is more secure.

If not, what’s the difference between it and an app?

Apple Pay is a percentage paid by the bank, not the merchant.

In-app purchase is for an app being used to buy digital goods and services consumed in-app. The agreement for publishing apps says that you will give Apple a cut, and upfront purchase price and in-app purchases are how they collect it.

You can’t use in-app purchases to say order dinner to be delivered.

It would start slowly, with a minor value-add (e.g., making it easier to put/use CC info in the secure enclave, or whatever incremental step they choose), and an announcement that in exchange for "easing payments and making them more secure", Apple will be charging X% of transactions with their system.

On iOS, In-app-purchases (IAP) are used inside an app to purchase content. Because it's on Apple's device using Apple's SDK and APIs and hardware, Apple takes a 30% cut of the fee, so you charge $10, Apple takes $3 and gives you $7. Inside of the app, it uses Apple Pay, but because it's in the app, Apple takes 30%.

And it should be noted most Patreon users find their way there via YouTube, which itself automatically opens links to Safari, where Patreon can be subscribed to easily.

Assuming the average user accesses Pateron by clicking a link, there's really no reason for a dedicated Patreon app to exist. Apple Pay works just fine on websites, without demanding the App Store fee.

AppStore is horrendously bad for discoverabilty. It's overrun with scammy ads, fake reviews and fake apps.

because apple gimps their web browser capabilities & performance to incentivize developers to enter the walled garden

I can understand that developers would like to use certain feature, or that they'd make the job easier, but they are not required. Patreon isn't cutting edge web development, you could make it work on an IE8 if you cared enough. There it absolutely no features currently lacking in Safari that would prevent Patreon in moving to website only.

0. https://developer.apple.com/documentation/usernotifications/...

* An easy way to "install" the app. People want an icon on their home screen.

* To work offline and have a decent amount of storage for images and such.

* To start in a reasonable amount of time, even if the network is flaky.

And a bunch more of requirements. But just these three are hard to accomplish as a PWA. It should be possible, sure, but you'll be investing a lot of development time in what eventually amounts to an inferior experience when compared with a native app.

So, platform developers have to take iOS support very seriously or miss a lot of profit.

It’s not like Patreon would be unusable on iOS without an app.

Forms are pretty darn important to 99.9% of web apps, this felt like active sabotage.

No. We have AppStore for the hundreds of thousands of apps that cannot be implemented using web tech. And for hundreds of thousands of apps that people could implement using web tech, but don't want to for various reasons, both big (too many workarounds) to small (abysmal performance for the simplest tasks)

These are not disconnected, though. The web COULD be made to support more of these use cases, but Apple wouldn't be able to collect 30% of the profits. Safari was a laggard for many years while the App Store was being entrenched.

No, it couldn't

> but Apple

Apple has nothing to do with the fact that the web can barely render a page of static text and images without stutter. Almost every single app made with web technologies is a slow bloated abomination barely capable of doing a few primitive things right. And those that aren't have insane amounts of effort poured into them.

If you believe that Apple has something to do with it, why isn't there a flood of amazing smooth native-like apps on Android where none of the real or perceived limitations exist? Why is there a Google Play store with hundreds of thousands of apps?

Note how you addressed nothing I wrote.

Adieu.

Not sure what to address in your post since only your contempt against the web was of especial note. There are more apps in the Android Play Store than the iOS App Store. There are also third party app stores offered by Amazon, Samsung, including OSS ones like F-Droid. So..I am not sure what point you were trying to make, sorry.

But I do think that the situation we are in where any company have to develop an application when the web does it nice enough (and it’s especially true for products such as Patreon) is pretty ridiculous.

Of all the companies around, Patreon is one who could easily avoid this in app fee nonsense just by avoiding having an app in the first place (or at least having an app for subscribers, maybe the app is useful for content creators).

I’d totally prefer a situation where Apple wouldn’t act like dicks but by accepting this situation, Patreon is just legitimizing Apple behavior.

That's the biggest complain of every web app developer but you are saying that Safari is already great for that while excusing Apple's behavior. Wow.

So let me repeat my opinion : yes Safari lacks a lot of features and APIs to be a good application platform. Yes, Apple is a shitty company especially when it comes to app policies. But, in the current state of affairs, Safari is enough for simple applications/websites such as Patreon.

When they are asked to search for a website, they open the app store and search there. If there is no result, they give up.

> Your app should include features, content, and UI that elevate it beyond a repackaged website.

[0]: https://developer.apple.com/app-store/review/guidelines/

Though honestly jokes aside, this rule still doesn't make a lot of sense (to me). Webapps are capable enough. What does Uber's app, or the Google app do, that's different from their websites? Heck, even Apple's own notes app is simple enough that I'm fairly sure you could make a webapp out of it. I think tasks.org already has such a webapp/website.

... Thus the conversation in the first place.

At least the spying is efficient, I guess.

[1] https://www.ic3.gov/Media/Y2022/PSA221221

[2] https://consumer.ftc.gov/articles/how-websites-and-apps-coll...

I'd love to know where this idea started, because I'm not convinced it's actually based on any kind of real data. If it is, I don't think it's accurate for the past 5+ years.

Knowledge of the web is probably flat. And apps and smartphones have peaked in the West. Those are my anecdotes to add, since that seems to be what we're doing.

This line of thinking could lead to a self-fulfilling prophecy the more it's spread, too.

This 2023 study[0] indicates 48% of people discover apps by browsing through the App Stores, compared to 21% that discover them through Web search engines.

Is this a trend?

This 2015 study[1] indicates 40% of people browse for apps in the App Stores, compared to 25% (“1 in 4”) that discover them through Web search engines.

Does this apply to Patreon?

The CEO of Patreon had this to say:[2]

> iOS is actually now the most used platform for communities on Patreon.

[0]: https://www.semrush.com/blog/app-store-optimization/

[1]: https://www.thinkwithgoogle.com/marketing-strategies/app-and...

[2]: https://youtu.be/L-LoTH3PzgM?si=F1xraTOFxx8SJN0C&t=61

I posit this segment of the overall population in non-developing countries is flat for the last 5+ years. Apps surged for a decade and caused a lot of handwringing about the web's future, but it's clear the web is here to stay. The new AI craze wouldn't have even gotten off the ground without the web's corpus of recent and relevant data.

The web is just too frictionless. It's old and crufty and for old fuddy duddies (I don't know how Gens Z/Alpha view the web vs. apps, but that's not this conversation -- they know it exists and they're savvy enough to use it when necessary). It's like email. Will it ever be sexy "again"? No. But I think it'll always be there.

Kids don't use email... until they need to for their job or college, etc. Email will never die. The web will follow a similar trajectory.

If the money flees the consumer side of the web (more focus on paid native apps, the death of third-party cookies and possibly the ad ecosystem, etc.), that inches the content back to the 90s/early 00s ideal, which I'm all for. But that might be overly optimistic.

He was somewhat appeased when I helped him find the Spotify Mac app though. Just going to their website just presented the music interface, with no links to the app download (which isn’t available in the Mac app store I would guess, since the BF hadn’t found it.)

Developers not allowing iPad apps to run on M-Series Mac’s are really hurting themselves with the younger set.

I will say that if you've spent any time trying to develop a web-based app it becomes painfully obvious that Apple is doing the absolute bare minimum to support the browser on iOS. PWAs are barely functional.

[0] https://ios404.com

That Patreon is even considering keeping the app is proof of this.

Depending on how overt Patreon's app is about ringing the alarm bells (imagine a "JUST MAKE A SHORTCUT and save 30% on everything!!!" popup) would just get them banned too, no doubt. Presumably criticizing Apple is a bannable offense.

No, that Patreon is "even considering" keeping the app is evidence that they get more valuable information about users and their habits from the app than they could from a website.

If the experience in an app is form, graphs, and payments... use the website. It apparently saves that company 30% and, to your point, keeps your computing habits yours.

Facts are simple here: Apps grant easier access your habits and identity as compared to a relatively-sandboxed browser.

Web apps are subpar compared to native apps.

I'm not surprised Apple is in no hurry to further enable lowest-common-denominator shovelware.

Electron is a plague on macOS.

You may not like it but programmer reading news in HN is not common in global scale

plus mobile apps is just value added, same reason you have dekstop app vs webapp

I didn’t know there is an app and I don’t care.

Or just add a clickbait title: "See here to find out if you are eligible to discounted prices!" to a link to the web site.

Of course buyer has to be able to disable the 30% discount on the web site, to make it plausible that the normal prices are the ones on iOS. And all billing lines in the invoice always have to include a 30% discount line on Android and web purchases.

No. You are not allowed to provide customers any details about other payment options. Apple has provisions that basically say, "you must not encourage the user to use a different payment option." And Apple can interpret that quite broadly; telling users that another platform has a discount would be treated as a violation.

> "See here to find out if you are eligible to discounted prices!" to a link to the web site.

This would be a violation of Apple's policies.

I sort of understand why people have a hard time grasping this, and I don't think it's through any fault of their own. It's because it's such an obviously anti-consumer, anti-competitive policy that I think normal people assume "it cannot possibly be the policy that Apple has."

There's almost a defense in audacity: Patreon must be lying about its options because, come on, Apple wouldn't seriously ban links, right? No company would be that bold, right?

The policy is so blatant that people assume there must be something they're misunderstanding about it.

So I don't know what's the case here, but sounds like people who get confused by bubbles of different colors

There is the simple solution taken by companies like Spotify and Netflix.

Have a free app for users, but only accept payments through your own website.

In which case, Apple doesn't get a dime.

If you don't qualify as a "reader" app, what you're suggesting actually isn't allowed - you're _required_ to offer IAP if you provide access to the service in-app

3.1.3(b) - "may allow users to access content [...] provided those items are also available as in-app purchases within the app"

https://developer.apple.com/app-store/review/guidelines/#oth...

The app I work on is a content app, but they decided it did not qualify as a "reader" app because we had polls alongside the content, which were interactive and therefore excluded us from the definition.

Same with Floatplane, a streaming platform from LTT.

If you actually try to copy Spotify / Amazon you find out very quickly they have exclusive deals and their own account managers. You actually will not get approved for 5-6 months if you try to copy them, and even use their same exact UI and verbiage.

This is the part of the problem with Apple app store.

Free apps that allow users to access paid subscription content aren't required to accept payments for the subscription through the app.

> Offer subscriptions through your own website or app rather than the app stores. This allows you to process payments directly and avoid the 30% fees. However, you'll need to provide your own payment processing and customer support.

https://www.quora.com/Is-it-possible-to-avoid-paying-a-30-co...

https://www.youtube.com/watch?v=WzQw3kEbEio

You can say it's easy, but if you try to make your app only take payments off platform you will fight with Apple for months.

Apple will gladly say they aren't preventing you from taking payment off platform and then make your life hell. They are big enough that this isn't some accident, this is 100% on purpose.

The whole LTT saga went on for nearly 2 years, you can watch all of it through their podcast: https://www.youtube.com/results?search_query=floatplane+appl... AND they had the benefit of having millions of viewer leading to them getting an active account manager... Imagine some random company.

Notifications. Performance. Responsiveness. Bandwidth. Offline access. And a lot of users simply find apps to be more convenient than browser bookmarks. I use the web interface for Patreon, but I can see why some users would want the app.

Why does Apple themselves have apps for things like maps, news, stocks, weather, video chats, etc? These all rely on web services and could theoretically be handled in the browser. I don't think any of these examples even provide users the ability to buy anything. Clearly Apple recognizes a value in some services being available through native mobile apps.

No thanks.

> Performance. Responsiveness. Bandwidth. Offline access.

Isn't Patreon basically a web site where you can pay a subscription to ... something? Why would it need all that? Does the subscriber content get delivered through Patreon?

> Does the subscriber content get delivered through Patreon?

Yes. Many of creators deliver media content through Patreon.

Announcements, updates, Q&As, early access to regular content, bonus behind-the-scenes content, and sometimes exclusive content. It all depends on the creator.

https://developer.apple.com/documentation/usernotifications/...

I assumed it was so they could skirt around the privacy built more consistently into web browsers. Or that they are still stuck in the "There's an app for that" era that I think we have collectively left behind.

Based on the context given in the OP, this conclusion does not follow and is not fair.

1. Patreon is passing the 30% on to customers by default, or allowing creators to pay for it out of their existing income, so Patreon isn’t making any value judgement at all. They are leaving it up to creators and users.

2. Even if they weren’t doing (1), there are other factors in play that don’t make this a fair “experiment”. Most notably that established platforms like Amazon and Spotify _don’t_ find the value here, contradicting your assertion that most companies do.

Note: I didn't think Apple historically allowed (1), which also invalidates the “experiment”, but maybe terms have changed recently.

That’s incorrect. They are phasing out two of their three payment options (per creation and first of month) for all creators in order to have the right to operate an app on iOS. That’s a value judgment - Patreon would rather have an app than continue to make independent business judgments. They could have said “well, people can just use their browser on iOS” and it would have meant far fewer changes to their business. The browser only approach is clearly not preferred.

Clearly, having an app with easy payment infra is worth a lot, just as the person you’re replying to suggested.

The question is why the web never developed effective single sign on payment solutions.

Nothing is answering the question, “would Patreon itself take a 30% hit to margin just to operate natively iOS”? I am pretty dubious.

My point still stands that none of this is fair first principles representation of the value the platform provides. I’m sure the product conversation and user research inside Patreon HQ is much more along the lines of “fuck you Apple you’re making me choose my 10% iOS user base over the 7% of global users that happily use per-creation billing”. Not “oh Apple was right subscriptions are a more consistent payment model for users why didn't we realize that before thanks Apple here’s your 30% rev share for the idea let’s just pass that cost on to our iOS users they won’t mind”. LOL

You say there is extortion pushing them to do this. I don’t dispute this. But Patreon has a clear choice. Exit the extortion game and just be on the web not in the App Store, or stay in the App Store and deface their own business. They chose the latter yet you claim they made no value judgment. They did, they chose the Apple extortion path. It takes two to keep a dysfunctional relationship going.

I’m not suggesting this is good or defending Apples behavior. I’m saying they absolutely made a value judgment and went heavily to the “stay in Apple’s good graces” side. This is not some neutral thing.

https://httptoolkit.com/blog/safari-is-killing-the-web/

Stop making apps when a website will suffice.

Most people pay for things for convenience and perceived value. There is very little convience or perceived value in having to go to a mobile/safari/ios website, log in, and then download a for example 1gig podcast tothen have to find it in my "downloads" and then play via some media player.

Patroon is chosen by content creators not customers as such its goal is creating value for content creators not customers. As a customer it’s providing negative value with their policies to immediately cancel service the instant someone unsubscribes rather than letting the month play out etc. Thus why their website can be so unbelievably terrible for customers and yet they stay in business. So for customers Apple/Google/whatever may provide literally infinite more value not because it’s significant but because they are on their side.

You have fewer subscriptions options for creators (1st-of-month billing and per-release billing is going away, despite the fact that creators regularly use them to simplify the experience for subscribers). You're going to pay more (I promise you, creators on Patreon are not rich enough to swallow a 30% transaction fee on iOS subscriptions). You're going to use the same app that you were using before. And this will change nothing about when Patreon cuts off service when you unsubscribe (incidentally, I'm pretty sure this is a creator decision and creators can choose to extend benefits to the end of the month).

What is Apple doing that is making any of this better for you?

Maybe you sort-of marginally have an easier time unsubscribing? But it's not hard to unsubscribe from a Patreon tier, and it's difficult to argue that Apple is providing infinite value by organizing your subscriptions into a list.

What are you actually paying this fee to Apple for? They're "on your side" except in the sense where them being on your side creates any tangible or significant change in your experience using Patreon. Seriously, what about the iOS experience using Patreon is better (or even different) than the experience elsewhere?

Not infinite value, just any value versus 0 value. IE: infinitely times 0 is less than 0.0000001%. So the same relationship is true if you’re using Firefox to access Patron.

Apple charging fees is definitely a reason to drop Apple, but you personally can’t force creators to drop Patron which is why they can be so toxic.

I'm not a fan of Patreon by any means, but it seems pretty silly to me to argue that Patreon offers literally zero value to consumers. Patreon's interface is still better than using Paypal to subscribe to a creator. Patreon still offers me as a user a modicum of privacy, I don't have to give my billing address to every creator that I support.

You don't have to like the platform, but zero value? Do you really believe that?

> but you personally can’t force creators to drop Patron which is why they can be so toxic.

I also want to push back on this a little bit. I know creators on Patreon, and most of them don't like the platform. You know why they use Patreon? Because it's the only place anybody goes to subscribe to content. If you set up a Ko-Fi account as a creator, you will receive a fraction of the subscriber-base that you'll receive on Patreon.

I'm not saying this to say that Patreon is somehow justified in its abusive behavior, but it's kinda silly to argue that the only reason Patreon is popular is because creators prefer it. Subscriber preferences play a huge role in this, and the fact is that most subscribers refuse to use alternatives.

If creators felt confident that they could move to platforms like Ko-Fi, Gumroad, Subscribestar, Librepay, etc without permanently losing all of their subscribers, they would. They'd leave in a heartbeat. Fewer fees, better websites, less VC-weirdness: creators don't really like Patreon. And many of would be able to move if it was worth their while; Patreon doesn't (as far as I know) have any restrictions on joining parallel donation platforms. But every time I've seen a creator do that, the majority of their revenue continues to come through Patreon. Subscribers refuse to leave the platform even when other options are being advertised to them.

There is a little bit of a chicken-and-egg problem in that some creators end up only using Patreon because it's the only platform that brings in enough revenue to make it worth their while, which in turn means it's the only place to subscribe to them -- and yes, that can help reinforce network effects as well. But the biggest thing keeping creators on Patreon is consumers themselves.

If you want creators to leave Patreon, you do actually have at least a small amount of agency over that: find the creators you follow that are on multiple subscription platforms, and subscribe to them on those alternative platforms. By and large, most consumers are not willing to do that.

Value is the net worth of something. I judge it as negative because IMO if it didn’t exist we’d be better off which isn’t to say it has zero positives just that the negatives outweigh the positives.

Your free to disagree, but I think it’s a reasonable argument.

I do want to re-state that if the majority of Patreon users (not creators but users, subscribers) agreed with you, Patreon already wouldn't exist. There is no conspiracy among creators to keep the platform afloat, they are constantly criticizing it. There are alternatives. Many of the alternatives have their own problems; the actual competitive coverage in this space is very low. But the biggest problem that all of them have is that they have a fraction of the userbase that Patreon has.

I'm not accusing anyone of anything, as far as I know you already use alternate services and you already support creators directly through other means. This is not an accusation against you, it is a general encouragement to everyone who dislikes Patreon, to please very literally put their money where their mouth is and go subscribe to creators on other platforms.

is this recent? I definitely remember my service playing out the month when I cancel subs. Because for most subscriptions period I cancel the moment I subscribe.

I think the caveat here is that you are charged on the first, no matter when you sub. Be it on the 2nd or the 28th. But generally I can still access that month's rewards, so it's still not as bad as it could be.

Edit: seriously, even the casinos and bars will eventually tell you you’re done.

It wasn't surprising, but having hard facts always helps. Apple v. Epic revealed Apple makes 70% of app store revenue from mobile games, which is generated by less than 10% of app store users:

https://www.cnbc.com/2021/09/10/apple-vs-epic-70percent-of-a...

For people who would never give Patreon money by going to Patreon’s website? Sure, why not? That sounds like a niche market that Patreon would be completely unable to participate in without Apple’s help.

Apple seems to be very invested in forcing Patreon to either not be in the app store at all (and given the limitations of web apps, this is a significant penalty), or offer exclusively Apple payments in the app. Then Apple goes a step further with rules blocking Patreon showing links to other purchase methods in the app. These are not the actions of a company that believes that its users can be trusted not to make a purchase elsewhere.

If these users would never give Patreon money by going to Patreon's website, Apple wouldn't be scared of a link to the website payment options inside of the app. But they are scared of that, because they know that many of their users would choose to pay less online if they were informed about the choice or if Patreon decided not to offer payment options in the app.

I think the fact that Apple is (according to Patreon) not offering a choice of whether or not to accept payments in the app pokes a lot of holes in the idea that iOS users would never use a website to subscribe.

Well yeah, the charitable interpretation is that of course Apple thinks their users will have a worse experience on average with subscriptions outside Apple’s ecosystem than inside of it. And it’s hard to disagree!

Is this a niche market that would never have been available to Patreon that Apple is helping Patreon access, or is this Apple needing to en-mass protect its users from themselves as a result of them being too.. I don't know, weak willed(?) not to pay for Patreon using another method?

It's not both.

Patreon likely gets some users who first discover Patreon via the iOS app and who would never go to the Patreon website but who would be comfortable making an iOS in-app purchase.

And Patreon also likely gets some users who first discover Patreon via the iOS app and would be comfortable going to the Patreon website to subscribe if the iOS app didn't have in-app purchases.

I was referring to that first group, which I suspect is a small portion of Patreon's total userbase, but I suspect it's a niche that Patreon is very interested in (both because Patreon can't engage them through any other channel, and because they probably have above-average discretionary spending).

The whole "protecting users from themselves" thing is just a very tired argument. You might as well say that an operating system implementing memory protection is "protecting users from themselves." Or a software vendor offering security updates is "protecting users from themselves."

It's interesting that the existence of this supposed niche is entirely contained within the larger group of people who are kept unaware of the choice being made. Makes it a little hard to estimate or talk about what that niche actually is since they're always going to be an invisible subset of the users who are unaware of other payment methods or of the increased fees they're paying, and who are by Apple policy not allowed to be informed.

> You might as well say that an operating system implementing memory protection is "protecting users from themselves."

I guess readers can decide for themselves whether a store banning telling consumers about an alternative payment method is the same thing as memory protection.

I would suggest that one key difference between antivirus/memory protection and Apple's app store policies is that antivirus doesn't need to desperately try to hide the fact from me that it exists.

I doubt a significant portion of this niche is “being kept unaware” that Patreon has a website. They probably would simply never, ever find themselves on Patreon’s website. This is basically the polar opposite of myself, who has used Patreon for many years but have never remotely considered using their smartphone app. Different people are different.

> I guess readers can decide for themselves whether a store banning telling consumers about an alternative payment method is the same thing as memory protection.

The question isn’t whether they’re “the same.” A better question to ask is how satisfied are Apple’s users compared to users of other competing products, and what can that be attributed to?

If this was true then Apple wouldn't have provisions against informing them.

People keep on saying that this is some informed choice. It's not. If it was an informed choice, Apple would not have a policy against informing them.

> A better question to ask is how satisfied are Apple’s users compared to users of other competing products, and what can that be attributed to?

We don't know how satisfied they are compared to others, because Apple has a policy against informing them about competing products.

This is an apple-to-oranges comparison. If your grocery store charges you $10 for a loaf of bread and the store down the street charges $5 and you don't realize that you could get the bread for $5, then you'd probably be satisfied with your purchase.

It doesn't mean you're not being exploited.

There is in fact an enormous industry of software and operating system features designed to make it as difficult as possible for the user to circumvent.

But not as difficult as possible for the user to be aware of. If an antivirus installed itself on my computer without my knowledge and hid the fact that it existed from me, we would call that malware.

Apple doesn't have a provision that makes it difficult for the customer to use other purchase methods, it has a provision that makes it difficult to inform the customer that alternate purchase methods exist.

And again, there is no reason for Apple to care so much about that unless they think it's beneficial to Apple for the customer not to know what choice they're making. Apple's policy is not the equivalent of an antivirus program or a security measure, Apple's policy is the equivalent of a car salesman trying to make it impossible for you to comparison shop or look up competing prices.

Because "you'd have a worse experience" if you used a competitor. Sure. That's definitely why Patreon can't inform users in the app that they're paying 30% more per-subscription. /s Also I'd have a worse experience with another Internet provider and that's why Comcast needs to make it difficult to compare price rates with other companies. Come on.

Does it? It seems like they are enforcing their developer agreement as written, and likely have been advised they need to enforce it uniformly due to regulatory scrutiny. I believe Google hit this in India where it was ruled they could not start collecting their royalty after several years of non-enforcement across certain categories as it amounted to a bait-and-switch.

I'm not certain what the category difference is between Patreon subscriptions and Youtube/Amazon/Spotify subscriptions, all of which don't allow payment through the app.

This is actually something I would really genuinely love Apple to clarify because Patreon's statements on it are surprising; why is Patreon not allowed to stop offering payment options at all in the app. Are they lying about that? Why wouldn't they be allowed to turn it off when other companies clearly are?

> as written,

That being said: if their policy as written has these terms in it, then that doesn't make me feel better about Apple. I would still question why Apple is so scared of consumers being notified about payment options across the board.

An abusive policy designed to give customers less information about their purchases is still abusive even if it's applied uniformly. It still speaks a lot to Apple's priorities and about whether they are genuine when they say that they believe customers prefer their pricing schemes. You don't have to hide things from customers that they prefer.

The first part is undoubtedly true, but competition doesn't exist here either. That Apple is getting away with their anti-competitive practices is a full-blown scandal.

The market exists through legal means, which also include mechanisms for fair competition.

More for creating the OS, releasing updates for free to all users, and licensing new and existing developer APIs for free to all iOS developers in perpetuity.

In lieu of their app store fee you get Unreal Engine-style licensing anyways where a percentage of your revenue becomes subject to royalties.

However, after looking at the competitive international payment processing and tax management solutions available, the fees started to make a lot more sense. Just the fact that there's no transaction fee on top of the percentage they take makes charging a low monthly fee much more competitive. Once you add in not having to think at all about how much tax to charge in each local, how to report on it, etc, the cost side became much more reasonable.

And the reduced friction and trust concerns for users when they know it's apple managing their financial data instead of a small business is pretty significant as well as others have pointed out.

Would I like to be charged less for all these benefits? OF COURSE. Is the service they provide to smaller businesses with under $1mil in annual revenue a decent ROI? I think it probably is.

But on this point:

> often with the implicit suggestion that Apple "deserves" to be compensated for all of the work they're putting into hosting and curating apps

This is a huge misunderstanding about what these fees are actually for. I remember a time when major operating system updates cost a fair bit of money. The kind of free significant feature updates we see for phones these days were almost completely unheard of both in the PC and the phone market.

Apple now provides fairly significant feature updates for phones/tablets, going back many years. The App Store business model is what incentivizes this development. Doesn't matter if you don't buy a new phone.. they still make a fair bit of money on you when you use the App Store.

The App Store fees are not to cover hosting/review. It's a way to get a continuous revenue stream from the users of their hardware/software. There is only one realistic alternative to this business model: to use more advertising to extract value out of your users.. which is the path Microsoft and Google seems to be heading in. Neither is ideal. But IMO it's good that there are at least two options with different approaches to this, so we have a bit of choice.

A third alternative would be going back to paying for major OS updates. But I don't think that business model is viable anymore. People expect free updates.

Do you believe that if Apple got rid of those deals, it would be justified in applying similar restrictions in Safari to support development of the browser? What incentivizes them to build a functioning browser? Is it feasible to have an Open web while incentivizing the massive amount of work required to build browsers and web APIs?

And if so, what is different about native APIs?

My last Android phone was an HTC that came out with this promise of delivering Android updates within 15 days -- a promise they did not keep. https://www.engadget.com/2016-08-25-htc-one-a9-android-updat...