Ask HN: What have the past 12 months taught you?
Previous entry - https://news.ycombinator.com/item?id=20477104
Just want to see if I'll get some new interesting comments.
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Just want to see if I'll get some new interesting comments.
Smaller second lesson: writing things down got more valuable, not less. Specs, invariants, one page designs. The clearer the written thinking, the better everything downstream performs, humans included.
My advice: put checks and balances in place to make sure things are actually getting done. I've now put a daily report in place for every store, and anything marked “No” needs an explanation of what they did to fix it. Also, make sure you have access to the accounts your managers handle before you need to take them over. Delegating something doesn't mean I can forget about it.