News for hackers. Stuff that matters.
Re:Google in shock as Samsung considers moving to Bing as de... by simula67 on Monday April 17, 2023 @09:26AM (#35600318)
I always thought that Google made a big blunder by not encroaching upon Microsoft's turf more aggressively. They should have tried to make a better desktop OS (just buy Canonical or something) and then eat into Microsoft Office market share by releasing Google Office for Desktop. Wait for an opportunity to emerge and then pounce.

This is precisely what Microsoft did to Google. They had Bing running in the background for years losing truckloads of money. Now that AI has upset the applecart, they can use Bing to choke off Google's airsupply.

One of the reasons for Google getting so good early on was that they had oodles of usage data to test and improve their search functionality forming a positive feedback loop. Now, with deals such as this, Microsoft will have more data to tune their engine while Google is left on the sidelines.

Let's just hope that the AI driven search revolution does not produce a monopoly.

Re:Google in shock as Samsung considers moving to Bing as de... by gaogao on Monday April 17, 2023 @09:32AM (#35600424)
Where do you see ChromeOS and Google Office as falling flat in that regard? Desktops are pretty smaller in market size compared to laptops these days.
Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @09:38AM (#35600519)
By desktop app they don't mean an app that runs on desktop computers only. They mean an app that runs locally and not web-based. Office 365 desktop vs Office 365 web portal. Google doesn't offer anything but web based.
Re:Google in shock as Samsung considers moving to Bing as de... by judge2020 on Monday April 17, 2023 @09:43AM (#35600586)
I'm not sure that would have changed anything, though. Their main loss is that ChromeOS isn't marketed as 'business-oriented' but that's probably because you can't market it to businesses when tons of legacy software doesn't run, and accountants still tend to prefer Excel over sheets (in my experience). But when businesses do use GWorkspace products, it's not an issue that it all happens within the browser.
Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @09:48AM (#35600663)
You haven't been in a business environment then. Almost all of the users whine about having to use Google's Web Apps and prefer the desktop version of 365. Microsoft absolutely dominates in the enterprise environment. We have both, just because department will not use the Google Apps. They'll accept Gmail but that's it.
Re:Google in shock as Samsung considers moving to Bing as de... by judge2020 on Monday April 17, 2023 @10:00AM (#35600801)
It could just be my circle of influence which is mostly SWEs, but nobody complains about Google and most prefer it. Maybe it's because doing anything on the web version of M365 is hell on earth if you have the audacity to be signed into more than one account at once.
Re:Google in shock as Samsung considers moving to Bing as de... by scarface74 on Monday April 17, 2023 @10:25AM (#35601196)
You think the chief users of Office apps are software developers?
Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @12:29PM (#35603084)
I don't think software developers are a good measure. They're not heavy users of any sort of word processing.
Re:Google in shock as Samsung considers moving to Bing as de... by KyeRussell on Monday April 17, 2023 @09:54AM (#35600726)
You are misattributing the cause. It’s not because they’re web-based, it’s because they aren’t *really^ Word, Excel, etc. I’ve shot myself in the foot one too many times with the web-based Office suite. There’s a reason there’s a nice big button to bounce you to the desktop applications - for when you need to do something they didn’t bother putting in the web version.
Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @12:31PM (#35603104)
Eh... I think it's both. A lot of end-users don't understand understand what a web browser is. The older crowd is completely weirded out about running an app in their browser.
Re:Google in shock as Samsung considers moving to Bing as de... by amaccuish on Monday April 17, 2023 @02:58PM (#35604970)
And as an an Admin, GMail is awful. Microsoft knows what admins need and give them to tools to do it. There is so much that can't be configured with GMail, and they don't even provide a proper cmd tool like Microsoft does with their powershell modules. The only option is "GAM", a third party not supported by Google project [0].

Another example, the default routing rules page in the admin console defaults to only showing 10 rules. Every time you add a rule, the pagination is reset, so you get lost where you are and can't even see the rule you literally just added.

And as an identity platform, Google is nothing compared to Okta or AAD. Whilst it's wonderful that Google login is everywhere now, I can't for example, request the user do 2FA for particular apps.

Even the admin console only requires 2FA once a month, it's ridiculous.

And don't get me started on "groups" still being attached to distribution lists out of the 60s [1]. Or the inability to have shared mailboxes.

No one should ever choose Google Workspace over Office 365.

[0] https://support.google.com/a/answer/10014088?hl=en

[1] https://news.ycombinator.com/item?id=35070618

Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @06:15PM (#35607368)
Yeah I agree. You shouldn't have to use 3rd party tools to administer Google Workspaces. I find myself using Advanced-GAM and BetterCloud far too often.

I'm trying to talk my boss into dumping Gmail and switching to Outlook. It's such a waste running 365 and Google.

I've specifically been using Azure as my "source of truth" because I think it's more likely we'll dump Google than we'll ever dump things like on-prem AD or Azure.

Re:Google in shock as Samsung considers moving to Bing as de... by delfinom on Monday April 17, 2023 @10:35AM (#35601367)
>and accountants still tend to prefer Excel over sheets (in my experience).

And it isn't because they didn't try Sheets. Lol. Nobody I know likes Google Sheets.

They basically copied the UX of Office 2003 and did nothing to improve upon it since it's initial release over a decade ago.

It's awful.

Shit, it still doesn't have the concept of tables like Excel does and you need to manually paint rows, manually find the hidden filter creation option for cells and manually refresh the table because the fitlers are kludged such that they don't automatically re-filter when you edit a row.

Even Mail Merging is awful. https://developers.google.com/apps-script/samples/automation...

Like, you don't need a programming degree to mail merge in Office but you do for Google Sheets because it's a script instead of built-in feature.

Re:Google in shock as Samsung considers moving to Bing as de... by murdoze on Monday April 17, 2023 @12:00PM (#35602671)
I love Google Docs and Sheets and hate Word and Excel.
Re:Google in shock as Samsung considers moving to Bing as de... by DrThunder on Monday April 17, 2023 @12:32PM (#35603120)
You're probably in the tech field so you're not a good measure of the average white collar office worker.
Re:Google in shock as Samsung considers moving to Bing as de... by CRConrad on Tuesday April 18, 2023 @06:14AM (#35612058)
> They basically copied the UX of Office 2003 and did nothing to improve upon it since it's initial release over a decade ago.

> It's awful.

On the contrary, sounds marvellous.

> Shit, it still doesn't have the concept of tables like Excel does

Sounds utterly weird. Spreadsheets already are tables, so WTF is the use of a “separate concept of tables” within your tables? Seems to be geared towards creating confusion.

(Or are you just taking about some newfangled moniker for named ranges?)

Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @09:38AM (#35600521)
Laptops are desktops.

In regards to ChromeOS, it hardly matters outside the US school system and Googleplex.

Re:Google in shock as Samsung considers moving to Bing as de... by that_guy_iain on Monday April 17, 2023 @09:42AM (#35600580)
For me, one of the things that has stopped me from even trying ChromeOS is that is/meant to be 100% cloud which means no local storage and since I code for a living having things locally is a must for me.

It makes 100% sense in Schools and other places where you want to be able to reset the OS constantly and stop people from breaking it. I think for facebook machine's it would do well too but again I think alot of people will want to have local storage.

Re:Google in shock as Samsung considers moving to Bing as de... by CydeWeys on Monday April 17, 2023 @10:35AM (#35601361)
Chrome OS devices have local storage. Premium ones (which are not even that expensive, in the $500+ price tier) have a 256GB SSD for local storage. This at least has not been my issue with Chrome OS.
Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @11:54AM (#35602575)
For that price I rather pay for a proper OS, with at least a 512SSD and hardware not constrained to Web API capabilities.
Re:Google in shock as Samsung considers moving to Bing as de... by makeitdouble on Monday April 17, 2023 @10:16AM (#35601026)
Chrome OS deals decently with local file. This is the same way Chrome deals with local stuff anywhere else.

I think people underestimate what ChromeOS can do by a lot. There's the android subsytem coming with it, along with an optional linux subsystem, so all in all it covers a lot of ground.

That said, it's still limited a lot by Google not going the full length and having half baked support for a lot of things. Access to the bluetooth stack is pretty random for android apps for instance. Then Chromebooks are mostly low power machines, so the linux substack only helps that much.

Tablet mode support is too weak to take full advantage of the different form factors. ChromeOS isn't configurable enough to alternative keyboard configs, system wide shortcuts etc.

All in all, it has so much promises, only half delivered. But the half we have now is still pretty decent IMHO.

Re:Google in shock as Samsung considers moving to Bing as de... by Dalewyn on Monday April 17, 2023 @10:47AM (#35601550)
>I think people underestimate what ChromeOS can do by a lot. There's the android subsytem coming with it, along with an optional linux subsystem, so all in all it covers a lot of ground.

First impressions are everything.

ChromeOS's first impression was that it's Chrome in OS form with no local compute whatsoever; everything is done via the internet, aka the cloud.

That is not strictly the case anymore, but changing first impressions simply is not trivial.

Higher end Chromebooks also rival low- to middle-tier Windows laptops in price, and if you're paying top dollar why not buy the latter and have access to the much more capable Windows ecosystem instead?

Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @11:56AM (#35602616)
Android and Crostini are only on some flagship devices.

And even in those, the lilliput SSD sizes make them hardly workable versus w regular laptop for the same price range.

Re:Google in shock as Samsung considers moving to Bing as de... by jamespo on Monday April 17, 2023 @01:54PM (#35604158)
That's not accurate, my device a Lenovo Chromebook S345 supports linux containers & android apps and is absolutely not a flagship. You'd struggle to run windows on a similarly priced laptop (cost me £150 a year ago).
Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @03:24PM (#35605287)
It definitely is for the random devices being sold on German stores, usually with repeated discounts until finally someone takes them away.

Most of the time it is not possible to enable it.

Re:Google in shock as Samsung considers moving to Bing as de... by makeitdouble on Monday April 17, 2023 @02:28PM (#35604564)
On the SSD size, it's often the RAM that's really limiting for the linux subsystem. It's the same issue as on cheap windows laptops, only a tad better as ChromeOS is more frugal and orchestrates resources more aggressively.
Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @03:25PM (#35605305)
Most cheap Windows devices come with 512GB.

Chrome being frugal, that is interesting. Maybe Electron devs could take some tips from ChromeOS.

Re:Google in shock as Samsung considers moving to Bing as de... by darrenf on Monday April 17, 2023 @10:02AM (#35600832)
> For me, one of the things that has stopped me from even trying ChromeOS is that is/meant to be 100% cloud which means no local storage

I've had a Pixelbook for 4.5 years -- a Google product, so arguably as it's "meant to be" -- and it has 128GB of local storage, and I believe you can get them with up to 512GB. Coding locally using Linux VMs/containers is actually pretty pleasant IME (albeit I don't do frontend work).

Re:Google in shock as Samsung considers moving to Bing as de... by that_guy_iain on Monday April 17, 2023 @09:40AM (#35600549)
Google docs/etc are totally eating into Microsoft Office's market share. I can't remember the last company I was at where they expected us to use Microsoft office products. But we used Google docs,sheets,etc constantly.
Re:Google in shock as Samsung considers moving to Bing as de... by throwaway2037 on Monday April 17, 2023 @09:47AM (#35600642)
For big corporates, it is still 100% Microsoft Office and 0% Google Workspace. Email is still 100% Microsoft Outlook/Exchange. That said, for small to medium, Google must be eating into MSFT, but I don't have any visibility.
Re:Google in shock as Samsung considers moving to Bing as de... by thisisnico on Monday April 17, 2023 @09:48AM (#35600660)
As someone that works at an IT company, not a software company, Almost every customer that started with google is switching to o365. Nearly 99% of our clients are on o365 or are switching from on-prem exchange to o365. I can see maybe the bubble of silicon valley might be more oriented toward google, but the vast majority of businesses continue to migrate to o365.
Re:Google in shock as Samsung considers moving to Bing as de... by that_guy_iain on Monday April 17, 2023 @09:58AM (#35600779)
O365 is really starting to get tons of traction even with the mid-sized companies.
Re:Google in shock as Samsung considers moving to Bing as de... by bflesch on Monday April 17, 2023 @10:37AM (#35601397)
M365 the far superior solution to many business problems. As a long-time paying gmail customer I'm also moving away. It looks like Google didn't improve UI in their admin menus for at least a decade.
Re:Google in shock as Samsung considers moving to Bing as de... by bink on Monday April 17, 2023 @02:15PM (#35604396)
Some people would pay extra to not have the UI change every couple of years. As someone who no longer regularly uses Windows it drives me nuts to try to find anything in their web apps or settings interfaces.
Re:Google in shock as Samsung considers moving to Bing as de... by jonhohle on Monday April 17, 2023 @09:51AM (#35600699)
Do you prefer it, or is it simply a cost saving measure? GSuite is substandard even compared to Open Office.

The only benefit, and it may be a big one, is real time collaboration and document sharing.

Re:Google in shock as Samsung considers moving to Bing as de... by that_guy_iain on Monday April 17, 2023 @10:01AM (#35600817)
O365 has the same real time collaboration and document sharing. I worked at one company they were originally on Google had to share the enterprise plan by the parent company for “money reasons”. People just kept using Google until the account was closed 12 months after migrating. When I left they were going back to Google.
Re:Google in shock as Samsung considers moving to Bing as de... by ajmurmann on Monday April 17, 2023 @10:25AM (#35601194)
My current employer is pushing us to Office 365. We have a lot of meetings that center around a shared document. The syncing in Word is extremely slow and in Excel we gave up on it entirely because we got constant merge conflicts with no clear way off fixing them. Outlook web is very slow and sometimes stopped fetching new emails till you reload. Meanwhile outlook for Mac silently doesn't show more than ten all-day events which lead to massive confusion during the holidays with our shared OoO calendar.

I understand that some might see offline storage and editing as advantages, but I've only seen it create chaos. It makes the file save dialog much more complex and I constantly have non-technical users mail files around like it's the 90s because they don't understand how to share it properly.

Re:Google in shock as Samsung considers moving to Bing as de... by DangitBobby on Tuesday April 18, 2023 @12:06AM (#35609849)
I'm very confused to see people pushing O365 as a viable alternative to GSuite for collaborative documents. It's not even close.
Re:Google in shock as Samsung considers moving to Bing as de... by scarface74 on Monday April 17, 2023 @10:28AM (#35601252)
It’s really not that hard to find data on GSuite vs Office market share that isn’t anecdotal

https://www.saasgenius.com/blog/why-office-365-is-overtaking...

Re:Google in shock as Samsung considers moving to Bing as de... by ryanwaggoner on Monday April 17, 2023 @01:50PM (#35604107)
The only "data" I see there is a couple survey results from 2016.
Re:Google in shock as Samsung considers moving to Bing as de... by scarface74 on Monday April 17, 2023 @01:54PM (#35604159)
Major enterprises are not going to GSuite.

https://www.computerworld.com/article/3637079/as-google-move...

> Google grew its share of the productivity software market to 10.3% in 2020, according to research from Gartner, taking about 2% from Microsoft. Microsoft is still the clear leader however, with 89.2%. Overall, the productivity software suite market grew 18.2% during 2020.

Re:Google in shock as Samsung considers moving to Bing as de... by ryanwaggoner on Monday April 17, 2023 @04:29PM (#35606160)
Not the point. The point is that you decided to be condescending about not having relevant data, and then you also failed to provide any :)
Re:Google in shock as Samsung considers moving to Bing as de... by ant6n on Monday April 17, 2023 @09:38AM (#35600518)
Desktop = Laptop
Re:Google in shock as Samsung considers moving to Bing as de... by shadowgovt on Monday April 17, 2023 @09:43AM (#35600587)
God, I wish that were true.

Ask me how many times I've effed up the battery and sleep configuration upgrading Linux on a desktop vs a laptop.

Relative to desktops, laptops tend to be quirky little things because the heavy constraints of form factor, power, and weight result in engineering trade-offs and outright hacks that aren't necessary in the desktop ecosystem.

Re:Google in shock as Samsung considers moving to Bing as de... by KyeRussell on Monday April 17, 2023 @09:59AM (#35600789)
Okay. You’ve immediately alienated all but the smallest minority of users to draw a distinction that most people just flat out don’t experience.
Re:Google in shock as Samsung considers moving to Bing as de... by ajmurmann on Monday April 17, 2023 @10:26AM (#35601213)
It's not invalid though. Those are the reasons I stopped trying to use Linux on a laptop.
Re:Google in shock as Samsung considers moving to Bing as de... by edgyquant on Monday April 17, 2023 @10:48AM (#35601573)
Linux is not relevant to the discussion.
Re:Google in shock as Samsung considers moving to Bing as de... by phpisthebest on Monday April 17, 2023 @09:49AM (#35600678)
For a business environment, Google Office is terrible compared to MS Office.

The features and functionally of Google office are very limited, especially when you compare Sheets to Excel

Re:Google in shock as Samsung considers moving to Bing as de... by no_wizard on Monday April 17, 2023 @10:30AM (#35601291)
This is the only part they aren't on caliber in most cases. I rarely hear Slides or Docs isn't as good as PowerPoint or Word (even though, at least on paper, Word and Powerpoint have more features).

It seems that the sticky moat is Excel (and to a lesser extent but gaining somewhat rapidly, the Teams integration into 365. Google has blown it on being the enterprise chat solution).

Seems Google could chase this to close this, but Microsoft Excel is just absolutely sticky

Re:Google in shock as Samsung considers moving to Bing as de... by hcurtiss on Monday April 17, 2023 @12:04PM (#35602721)
Word is too, at least for lawyers. A whole generation of lawyers has spent 20 years learning the intricacies of cross-references, page/section numbering, styles and formatting. While some of that is possible in Google Docs, it's clumsy and uses much different conventions.
Re:Google in shock as Samsung considers moving to Bing as de... by no_wizard on Monday April 17, 2023 @03:09PM (#35605110)
Just to clarify, I do know that Word fills some niches better (through both feature set and inertia). I know there are universities that still send their post doc writing standards out as word templates and they don't always translate well to Google Docs either.

That said, I think Excel is the exponentially higher case and hardest to replace. The niches filled by Word that Google Docs can't fill readily are pretty small comparatively. Excel has grown to mean so much more than just spreadsheets. Its pretty much a first line database to a huge amount of the business community, and still relied on across entire industries to do work, from wealth management to accounting to payroll to inventory etc.

I have, upon thinking about it as well, to hear any raised point about PowerPoint vs Google Slides where PowerPoint does something so niche that Slides doesn't and its a deal breaker, actually.

Re:Google in shock as Samsung considers moving to Bing as de... by MegaDeKay on Monday April 17, 2023 @12:05PM (#35602733)
Or <null> to Visio. Visio is huge where I work. Being able to cut and paste technical diagrams into complex Word documents is a really important for our uses.
Re:Google in shock as Samsung considers moving to Bing as de... by phpisthebest on Monday April 17, 2023 @01:03PM (#35603534)
I have replaced visio with drawing.net for 90% of use cases
Re:Google in shock as Samsung considers moving to Bing as de... by garganzol on Monday April 17, 2023 @09:31AM (#35600411)
> better desktop OS

> Google

It wouldn't be an OS, it would be a casino full of flashy ads. The worst company for anything business critical. Ads - yes, email - ok, anything else - never. They get away with Android because it's mostly a consumer market.

Re:Google in shock as Samsung considers moving to Bing as de... by rob74 on Monday April 17, 2023 @09:45AM (#35600615)
Re:Google in shock as Samsung considers moving to Bing as de... by dboreham on Monday April 17, 2023 @09:49AM (#35600683)
Was about to post the same thing. Windows is infuriating for me not because I dislike ads per se, but it triggers all sorts of ADD behavior in my brain -- try to open an application, and "ohh, what's Tom Cruise up to today?!".
Re:Google in shock as Samsung considers moving to Bing as de... by colanderman on Monday April 17, 2023 @09:46AM (#35600635)
Windows is already crapped up with flashy ads; it's a pretty damn low bar.
Re:Google in shock as Samsung considers moving to Bing as de... by indymike on Monday April 17, 2023 @09:54AM (#35600730)
Having deployed Chromebooks into corporate and education, there's less ad content there than on a Windows machine... by oodles. In fact, the only place a stock Chromebook has ads is on websites, in the browser and I believe on a personal install it tries to sell you a subscription to Google's cloud service for extra storage. Once you start installing apps, well, your mileage will vary.

Having used Android as my daily driver since Android 1.3, again, the default experience is pretty much ad-free. I've even used Android in "desktop mode" where you connect a display, keyboard and mouse and used windowed Android apps. When you start installing apps, or if you buy a device with non-default apps installed (i.e. the mobile carrier install as infested crap). In that case you can disable or uninstall that app and move on.

> The worst company for anything business critical. Ads - yes, email - ok, anything else - never.

While Google does have a history of cancelling some well-loved products (like Reader), Google Apps (Word Processing, Spreadsheet, Presentations, etc...) has been solid for a decade. The live, multiuser, real-time editing and versioning is a wonderful feature for collaboration. Also, Google has been very reasonable on pricing, and after six years of running three companies on Google Worplace/Apps, I'm very impressed with the reliability of Google Workplace (what they are now calling Apps).

Re:Google in shock as Samsung considers moving to Bing as de... by CydeWeys on Monday April 17, 2023 @10:32AM (#35601326)
Have you actually used Chrome OS? It's not like this at all. I would imagine the same approach would be taken on a fully featured OS.

Ironically Windows is the OS that is full of shit ads these days, not Google's OS.

Re:Google in shock as Samsung considers moving to Bing as de... by PlutoIsAPlanet on Monday April 17, 2023 @09:30AM (#35600391)
> just buy Canonical or something

Canonical doesn't really make any things that are considered part of a desktop OS. Ubuntu is just a package (and some argue a bad one) of things made by other people.

There's very little value in the Linux desktop and I don't see that changing anytime soon. You're probably best re-inventing the wheel if you want a Windows competitor, like Google did with ChromeOS.

Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @09:39AM (#35600537)
They surely do, its reason to fame is being the best distribution supporting OEM devices without religion regarding open source drivers.
Re:Google in shock as Samsung considers moving to Bing as de... by carlhjerpe on Monday April 17, 2023 @10:18AM (#35601061)
They're using a package manager that a lot of people are comfortable with, they give away their packages without subscriptions and they work with some OEMs.

But in reality, the hardware support is in the kernel, so any distro with a more up2date kernel would fare at least as good. As for the software Canonical produces, I'm not great friends with anything. Snap is crap, Netplan is just a renderer to systemd-networkd or networkmanager, MAAS is a pile of garbage, Juju never caught on, upstart failed, Unity failed etc...

We're running a lot of Canonical at work and I'm not particularly impressed.

Re:Google in shock as Samsung considers moving to Bing as de... by pjmlp on Monday April 17, 2023 @11:51AM (#35602534)
Nope in what concerns proprietary drivers and FOSS drama.

There is a reason why Canonical was the first option when Microsoft introduced WSL.

Re:Google in shock as Samsung considers moving to Bing as de... by asddubs on Monday April 17, 2023 @10:19AM (#35601084)
A canonical engineer did fix a kernel bug that prevented my laptop from booting on newer kernel versions. And they do develop their own software, too. Saying that they are "just a package" is not giving them enough credit.
Re:Google in shock as Samsung considers moving to Bing as de... by sho_hn on Monday April 17, 2023 @10:21AM (#35601137)
> There's very little value in the Linux desktop

There's a tremendous amount of value in the Linux desktop. It's used to do amazing things every day.

What you mean is that it's very hard to turn it into a business model, which I'd agree with. But these are not the same in the world.

Re:Google in shock as Samsung considers moving to Bing as de... by eldaisfish on Monday April 17, 2023 @10:28AM (#35601240)
To you and me, sure, there is value in a linux desktop.

To the average user, linux is not in any state to be a useable, daily driver desktop. Where it works, it is the exception, not the norm.

Taking linux and turning it into a business model can be done - see valve and the steam deck. Granted, that is gaming-only but it can be done. The #1 problem with the linux desktop is that there is no single linux desktop and things break far too often.

Re:Google in shock as Samsung considers moving to Bing as de... by sho_hn on Monday April 17, 2023 @10:48AM (#35601569)
> To you and me, sure, there is value in a linux desktop.

"You and me" is actually not a small or meaningless demographic. It includes my thousands of colleagues at Mercedes-Benz who use Linux desktops to do engineering work, and millions of other developers. It means a lot of scientists, for example at NASA and CERN. It means a lot of school students and government employees in educational and other municipal deployments.

A lot of the places where Linux is used is for roles that act as multiplicators, e.g. in the development and production of end-user products, or research/science/RD that will lead to new ones, or in educating the people who will one day make new ones.

All of this is a lot of value if you sum it up. There may be no single shining CEO and his shareholders getting rich off of the Linux desktop in the way we're used to fawning over in the tech hustle news cycle. But the world at large almost certainly is. I submit that's a fine success metric.

> To the average user, linux is not in any state to be a useable, daily driver desktop.

For many users it's today more reliable than contemporary Windows. Ten years ago, the Linux desktop experience for a non-technical user was death by a thousand papercuts. Today there are still some gaps in HW support that can create unsolvables, but if your machine is well-supported, things work just fine.

What's mainly keeping it back is many other factors, from channel availability to software availability.

> see valve and the steam deck

:-) I worked on the Steam Deck as CTO of one of Valve's contractors on the project. Glad you like it.

Re:Google in shock as Samsung considers moving to Bing as de... by philistine on Monday April 17, 2023 @11:42AM (#35602405)
In 2023, Linux on the desktop is merely death by a hundred papercuts instead of a thousand. Progress!
Re:Google in shock as Samsung considers moving to Bing as de... by surgical_fire on Monday April 17, 2023 @03:58PM (#35605757)
You may be snarky, but it is actually meaningful progress.

My first attempt on Linux was 20 years ago, before I was a technical user. It was a nightmare. Getting my mouse to work was impossible. Even figuring out how to turn the computer off so I could reinstall Windows was a pain.

I came back to Linux some 8 years ago, already as a Developer. Installed Ubuntu. Everything hardware worked well, no need to tinker around. Usability was good and somewhat intuitive, but it took me some time to adjust. I enjoyed it for programming, but not being able to play most games I care about limited my use, and I kept Windows in dual boot.

Nowadays I use Linux Mint as my only OS. It's objectively better than Windows in every way. For regular usage I don't even need to tinker with anything. Although I like the terminal and prefer using it, I can totally see how an average user can get by without touching it at all. I need only to tinker a little to get certain games running, and that's all.

Re:Google in shock as Samsung considers moving to Bing as de... by surgical_fire on Monday April 17, 2023 @04:04PM (#35605847)
> -) I worked on the Steam Deck as CTO of one of Valve's contractors on the project. Glad you like it.

Not who you're responding to, but I am extremely grateful for the work that was put to make gaming on Linux possible.

I may not own a Steam Deck, but it's development allowed me to switch entirely to Linux without looking back.

Re:Google in shock as Samsung considers moving to Bing as de... by JohnFen on Monday April 17, 2023 @11:24AM (#35602151)
> To the average user, linux is not in any state to be a useable, daily driver desktop.

I've switched about a dozen average users to Linux from Windows, and they have all been happy with the change and have not switched back.

Based on that, I say that Linux absolutely is usable as a daily driver desktop. The only place I can see where Linux might not be the right choice is with a certain class of gamer -- but those gamers are not "average users".

> The #1 problem with the linux desktop is that there is no single linux desktop

That's a strength, not a weakness. For the user want a windows-like desktop? Done. Does the user want something more to their style of working? Done. Not being locked into the desktop means that if your objection to desktop linux is the UX, there's probably a different desktop that will make you happier.

Re:Google in shock as Samsung considers moving to Bing as de... by jabradoodle on Monday April 17, 2023 @12:53PM (#35603394)
If it takes someone to show you how, it is not there yet. I know many technical people who can't be bothered to deal with Linux on the desktop due to driver issues et al

For it to be ready to be a mainstream desktop, it needs to just work.

Re:Google in shock as Samsung considers moving to Bing as de... by sho_hn on Monday April 17, 2023 @01:13PM (#35603661)
> If it takes someone to show you how, it is not there yet.

How many average users install Windows by themselves? Most people just take their Windows laptop to a store/service provider for maintenance, buy a new PC because "the old one is slow now" or have their nerdy fam member once a year remove mal/spy/adware and run a reg cleaner. And yes, show them things.

Like OP, I've converted many family members over the years to Linux desktops, and as the resident nerdy family member, the amount of maintenance and assistance I need to provide has gone down very decently vs. supporting family Windows sytems.

My 70+ mother in law has no problems using a Linux desktop to run her book club and other things she needs to do, but is far less likely to accidentally install malware. I used to come back to these systems a year later and find a system tray full of 20 new icons, a stack of 5 new browser toolbars, ad popups and "install new version" popups galore and other horrific stuff that needed hours to clean up or required a wipe and reinstall.

There's a lot of Windows users on the fence about Linux that absolutely underestimate how technical they are and how much active and passive maintenance they do on their Windows systems. Are you a tech user who reads The Verge or Ars Technica and knows in advance about that bad new option in the new Win11 update that you will switch of day 0? Do you have your mental laundry list of five settings you change in every new Windows system you acquire? Most Windows users are and do not.

The truth is, a lot of people have a working body of knowledge about how to admin and keep alive a Windows system, and a Linux switch requires re-learning and re-acquiring similar knowledge at times. And it's absolutely fine if you don't have the time to do that. There's value to that existing body of knowledge, and there is a switching cost. Some people have better things to do than installing Linux. But Windows is not magically maintenance/upkeep/difficulty-free.

Re:Google in shock as Samsung considers moving to Bing as de... by JohnFen on Monday April 17, 2023 @04:12PM (#35605928)
> If it takes someone to show you how, it is not there yet

Installing Windows is a more complicated and confusing job than installing Linux. The people who have to be shown how to install Linux also have to be shown how to install Windows.

The fact is that I don't really show them how to install and configure this stuff -- it's really very easy. What I do is hold their hand to get them past the fear of the unknown.

Re:Google in shock as Samsung considers moving to Bing as de... by zirgs on Tuesday April 18, 2023 @03:22AM (#35610989)
Valve turned it into a business model just fine. Their long-term goal is to not be dependent on proprietary OSes and this is why Linux is installed on Steam Deck by default.
Re:Google in shock as Samsung considers moving to Bing as de... by eastbound on Monday April 17, 2023 @10:29AM (#35601272)
> There's very little value in the Linux desktop and I don't see that changing anytime soon

Only because no-one has disrupted the market. Typical case of “Who would pay for a Mantis open-source bugtracker”, then Jira appear and companies purchase it.

What you mean is, who would pay for Ubuntu. But I’d pay for an open-source macOS, with online backups, video editing and SSO for my IT fleet, anything that doesn’t look like Ubuntu.

Re:Google in shock as Samsung considers moving to Bing as de... by murdoze on Monday April 17, 2023 @11:30AM (#35602258)
I see no value in the Windows desktop. For my tasks.
Re:Google in shock as Samsung considers moving to Bing as de... by esprehn on Monday April 17, 2023 @09:34AM (#35600461)
I can't tell if your sarcasm is top notch, but isn't Chromebooks and GSuite (docs, sheets, slides) exactly the thing you describe?
Re:Google in shock as Samsung considers moving to Bing as de... by dheera on Monday April 17, 2023 @09:37AM (#35600505)
That's a stripped down OS running only a web browser and a bunch of webapps, not a real OS. Another one of those Google fantasies that failed to understand normal people.
Re:Google in shock as Samsung considers moving to Bing as de... by NoZebra120vClip on Monday April 17, 2023 @09:56AM (#35600753)
What do you think Joe Sixpack runs on his computer these days? There are tons of people out there who do nothing but browse websites and use the "apps" as provided on those sites. They have no use for native Windows apps nor all the extra baggage that comes with it.
Re:Google in shock as Samsung considers moving to Bing as de... by bflesch on Monday April 17, 2023 @10:39AM (#35601423)
That's a stupid over-generalization. There's always one shitty app you need for some weird use case which is not in the official stores. And to rule that out 100% by purchasing a chromebook is a hassle people don't want to worry about.
Re:Google in shock as Samsung considers moving to Bing as de... by warner25 on Monday April 17, 2023 @11:29AM (#35602230)
Yeah, most people shouldn't need more, but you're right. For example, to update the maps in our minivan's navigation system, I need to install some (crappy) Windows-only desktop application, "Garmin Express."
Re:Google in shock as Samsung considers moving to Bing as de... by NoZebra120vClip on Tuesday April 18, 2023 @02:13AM (#35610528)
ChromeOS runs mobile apps from the Play Store, and Linux in a container.
Re:Google in shock as Samsung considers moving to Bing as de... by ajmurmann on Monday April 17, 2023 @10:30AM (#35601289)
I wonder if it's more the fear of needing a desktop app one day again that you haven't started in years than the actual need for desktop apps.
Re:Google in shock as Samsung considers moving to Bing as de... by Kye on Monday April 17, 2023 @11:28AM (#35602219)
Joe Sixpack needs his PokerStars to work. That means Windows or Mac, maybe the iOS or Android version if they play on the go.
Re:Google in shock as Samsung considers moving to Bing as de... by anonzzzies on Monday April 17, 2023 @09:58AM (#35600772)
Besides gaming people, I know very few people who need more. And gaming with webgl goes pretty far too. I think it works quite well; I don’t like it, or rather, actually hate it; I like optimal software against the hardware, but that is such a niche now. So just running everything in a browser is simply realistic and enough for most of the population. I think it sells quite well as well. I have a Chromebook which was cheap but it works very well. With GitHub spaces I am not sure if I will go back for many of the stuff I do; if I drop a pot of tea on it, it’s a short trip to the shop to get a new one and I will be back to work 30 min later.

Android and iOS work like that too of course. So maybe they should just switch to something like Dex instead as now you can run android apps in chromeos, so what’s the difference?

Windows is hopelessly overkill for most people.

Re:Google in shock as Samsung considers moving to Bing as de... by raxxorraxor on Monday April 17, 2023 @10:09AM (#35600921)
Even gen-z still build their own PCs. It isn't as niche as often said. They would laugh in your face with the worst insults a 16 year old teenager can come up with if you offer them a chromebook. They would sell it to their wine-aunt (who happens to not run non-emulator windows emulators on Linux).

Sure, they also play Pokemon Go... although partially because they are not sitting in front of their PCs. Large market by volume, but more so for alternative situations.

Re:Google in shock as Samsung considers moving to Bing as de... by shrimp_emoji on Monday April 17, 2023 @10:12AM (#35600971)
Based. The kids are all right.
Re:Google in shock as Samsung considers moving to Bing as de... by warner25 on Monday April 17, 2023 @11:25AM (#35602164)
This is interesting insight. So Chromebooks aren't cool? I guess I can see that when every school is issuing Chromebooks to the kids these days. I remember Mac computers being uncool when I was a kid because that's what we had in the school computer lab in the 1990s, and they were locked down enough that it wasn't easy to do fun things on them.

"Wine-aunt" is new to me too, and funny (after looking up what it means).

Re:Google in shock as Samsung considers moving to Bing as de... by raxxorraxor on Wednesday April 19, 2023 @09:02AM (#35627613)
I wouldn't say they aren't cool for them, but they too want to have powerful devices that do not lock them in too much.
Re:Google in shock as Samsung considers moving to Bing as de... by KyeRussell on Monday April 17, 2023 @10:01AM (#35600810)
Tell that to the scores of kids that have come up not understanding a filesystem because they just…haven’t needed to, in large part because they grew up using Chromebooks, happily.

Stop conflating yourself with a “normal person”. It’s quite clear from your comment that you’re anything but.

Re:Google in shock as Samsung considers moving to Bing as de... by makeitdouble on Monday April 17, 2023 @10:24AM (#35601176)
That might have been true years ago. It's currently leagues ahead of any other OS outside of Windows and Mac. It's still limited and quirky, but pretty much covers the basic needs of "normal" people.
Re:Google in shock as Samsung considers moving to Bing as de... by rcme on Monday April 17, 2023 @11:24AM (#35602141)
> It's currently leagues ahead of any other OS outside of Windows and Mac.

Is ChromeOS really leagues ahead of Linux on the desktop? And other than Linux, how many other desktop OSes are there?

Re:Google in shock as Samsung considers moving to Bing as de... by makeitdouble on Monday April 17, 2023 @02:16PM (#35604419)
It heavily depends on what you do on linux, if you completely customized it to perfecfly fit your needs and only work with a stable set of programs, ChromeOS doesn't stand a chance.

For more "standard" users though, ChromeOS is very simple, has excelent touch support, battery management, a half baked but functional tablet mode, covers a lot of its ecosystem issues with the android subsytem, is fast to learn yet gives access to more power user features (including linux VMs). And it's of course very forgiving, as every regular apps are sandboxed. In that respect I see it succeeding where linux has been struggling for so long. TBH I was hoping Google made a decent iPad pro competitor based on ChromeOS, but I'm not holding my breath.

It's of course not perfect, far from it, but it's a pretty good computer experience IMHO. Linux has progressed a lot, but I still don't see the simplicity, versatility and forgiveness trio in a linux machine anytime soon.

On the other OSes, I didn't see it as desktop only, and iOS could have been a nice alternative, if Apple could have bothered (same for android and DEX). I actually think ChromeOS is a better choice than windows for light computer users, assuming Google doesn't throw the towel..

Re:Google in shock as Samsung considers moving to Bing as de... by LordDragonfang on Monday April 17, 2023 @01:33PM (#35603869)
ChromeOS has for years supported a full linux shell in a chroot, with full X support. And even before that, it supported quite a bit through android apps. Your information is about ten years out of date.
Re:Google in shock as Samsung considers moving to Bing as de... by chickenpotpie on Monday April 17, 2023 @09:29AM (#35600386)
ChromeOS and Google Docs?
Re:Google in shock as Samsung considers moving to Bing as de... by candiddevmike on Monday April 17, 2023 @09:39AM (#35600534)
Why hasn't Canonical been acquired yet?
Re:Google in shock as Samsung considers moving to Bing as de... by asddubs on Monday April 17, 2023 @10:21AM (#35601133)
maybe shuttleworth is not interested in selling?
Re:Google in shock as Samsung considers moving to Bing as de... by Zigurd on Monday April 17, 2023 @09:31AM (#35600414)
Desktop market share moves very slowly. A 1% shift per year is a big move last I looked. ChromeOS is doing about as well as possible gaining share.
Re:Google in shock as Samsung considers moving to Bing as de... by unloco on Monday April 17, 2023 @09:35AM (#35600484)
ChromeOS is only in the market because they have cheap laptops that schools bought up. And not a single student I know would ever use one outside of school.
Re:Google in shock as Samsung considers moving to Bing as de... by gehwartzen on Monday April 17, 2023 @09:49AM (#35600676)
Which is kind of depressing. I get public schools have budgetary needs and I suppose Chromebooks are perfectly appropriate for Elementary and (maybe) Middle Schoolers (my kid has one, he's in 2nd grade and its fine) but they should really consider supplying real laptops to the High Schoolers so they learn on hardware and software used in the real world.
Re:Google in shock as Samsung considers moving to Bing as de... by TchoBeer on Monday April 17, 2023 @11:01AM (#35601829)
cornering the market on educational computers is nothing to sneeze at.
Re:Google in shock as Samsung considers moving to Bing as de... by Zigurd on Monday April 17, 2023 @01:17PM (#35603688)
Also "worst gaming device" is a feature, not a bug in that market.
Re:Google in shock as Samsung considers moving to Bing as de... by Xelbair on Monday April 17, 2023 @09:47AM (#35600647)
>google

>making any product that lasts

that's a tough chance for OS.

it wouldn't hit growth targets after n-th year and would be remotely disabled by google worldwide.

Re:Google in shock as Samsung considers moving to Bing as de... by the_snooze on Monday April 17, 2023 @09:49AM (#35600670)
>Google Office for Desktop. Wait for an opportunity to emerge and then pounce.

Microsoft Office has a lot of network effect surrounding it. Organizations use MS Office because the people who pay them (e.g., government or large corporations) use MS Office. I've tried switching away to LibreOffice or Google Docs/Sheets/Slides, and those are very likely to mangle layout and formatting when saving to DOCX/XLSX/PPTX. Not worth the hassle trying to troubleshoot why my government program managers aren't seeing what I'm seeing on the document I sent them.

Re:Google in shock as Samsung considers moving to Bing as de... by traveler01 on Monday April 17, 2023 @09:52AM (#35600706)
Google constant failure astonish me. How a company with so much money, so many wonderful engineers can't produce a source of income other than the search engine? I kept reading news about Google's AI programs, how the hell was Microsoft with OpenAI that came up with the biggest hit in AI?

Also, how does Google want people to use their new services if they keep closing them down after their "failure" (a.k.a Google completely forgeting about them and proceeding to close them down).

Re:Google in shock as Samsung considers moving to Bing as de... by gsatic on Monday April 17, 2023 @10:19AM (#35601078)
Google is not going anywhere and they will easily replicate anything OpenAI does. Its not that magical.

Why they still rely on search/advertising is well known - Replacing a 150 Billion $$$ source of revenue is not a simple thing.

Its like trying to replace everything ppl do in a midsized rich country with something else.

And compared to Facebook which is still 99% dependent on Ads, Google is much more diversified (total revenue is north of 250 billion). They have cloud, youtube, docs, google play, all the alphabet experiments etc. And most importantly half the worlds online advertising (exchanges/ auctions etc) uses Google ad tech. So Google is not going anywhere.

They just look at the world through a very different lens due to their size. I am guessing they dont see the point of keeping businesses that produce a few hundred million in revenue running, cause they really need businesses that produce a few hundred billion to keep all their free stuff (search, email, chat, chrome, android, video, r&d for other stuff etc) afloat.

Re:Google in shock as Samsung considers moving to Bing as de... by Angostura on Monday April 17, 2023 @10:41AM (#35601460)
> they will easily replicate anything OpenAI does

... not if it threatens their cash cow they won't. It's not a technical challenge, its a business model challenge

Re:Google in shock as Samsung considers moving to Bing as de... by philistine on Monday April 17, 2023 @10:33AM (#35601328)
Decrying the imminent death of Google is ridiculous, but what you’re doing is also ridiculous. Google has fragile legs. They are not diversified enough, and a blow to their cash cow could severely hurt them. Losing advertising dollars in search could even hurt the YouTube revenue stream, since it’s the same advertisers for both products.

Google could be in deep trouble in five years.

Re:Google in shock as Samsung considers moving to Bing as de... by nickv on Monday April 17, 2023 @11:25AM (#35602163)
>>Why they still rely on search/advertising is well known - Replacing a 150 Billion $$$ source of revenue is not a simple thing.

You just described The Innovators Dilemma. You'd hope Google, considering how everyone reveres how well run it is would find ways to avoid it, but they didn't not. You know who used to avoid the Innovators Dilemma amazingly well? Apple. You know who does it really well now? Microsoft. They literally killed their OS revenue to grow the company. That's the equivalent of Google killing their search revenue for something new. It's hard to do, but you have to do it in tech.

>>And compared to Facebook which is still 99% dependent on Ads, Google is much more diversified (total revenue is north of 250 billion). They have cloud, youtube, docs, google play, all the alphabet experiments etc.

In 2022, Google was 80%+ directly dependent on Ads for revenue, and 10.3% indirectly dependent on it. Sure, Google does a lot of things but 90.3% of the actual money that keeps the lights on is advertising. Their revenue mix is extremely similar to Meta.

Re:Google in shock as Samsung considers moving to Bing as de... by gsatic on Monday April 17, 2023 @12:32PM (#35603116)
They rely on advertising sure, but the part that comes from Search is ~150B $ (out of 250 B $).

People kind of dont realize a large chunk of their Ad Tech is not Search related. Its the tooling for the Publishers to sell ad real estate on their sites. Its the tooling for Advertisers to target that real estate based on data collected. Its the ad auctions. Its the ad exchanges. There is ton of shit of going on that no one on the planet is anywhere close to replicating.

Re:Google in shock as Samsung considers moving to Bing as de... by jsnell on Monday April 17, 2023 @12:33PM (#35603129)
> In 2022, Google was 80%+ directly dependent on Ads for revenue, and 10.3% indirectly dependent on it.

I assume the 10.3% is "Google Other". That's things like YouTube Premium, Play Store and hardware. How is any of that even indirectly dependent on ads?

Re:Google in shock as Samsung considers moving to Bing as de... by mattchamb on Monday April 17, 2023 @03:02PM (#35605026)
I pay for youtube premium so that I dont see ads.
Re:Google in shock as Samsung considers moving to Bing as de... by nickv on Monday April 17, 2023 @03:10PM (#35605113)
> YouTube Premium is dependent on ads because YouTube as a product is dependent on ads. Without ads, YouTube Premium wouldn't exist. I think the vast majority of that 10.3% is YouTube Premium, YouTube TV, Play Store and their hardware. But I still think most of those are in service to their ad engine.
Re:Google in shock as Samsung considers moving to Bing as de... by jsnell on Monday April 17, 2023 @05:26PM (#35606828)
That just circular reasoning. "The company wouldn't exist without ads, so I will consider all this subscription and hardware revenue to actually be ad revenue, and then complain that they're too dependent on ads".
Re:Google in shock as Samsung considers moving to Bing as de... by bastardoperator on Monday April 17, 2023 @11:55AM (#35602593)
OpenAI has been gobbling up Google AI talent for years now. The difference between ChatGPT and Bard is just comical. The part that you seem to be missing is that users will gladly jump ship if something better comes along and it's kind of coming, and people are already jumping ship. Google hit the ceiling, which is awesome, but now, there is nowhere for them to go except back down. They're an AD company fighting against tech companies, they will do everything to protect their cash cow while people continue to innovate and move way past keyword search.
Re:Google in shock as Samsung considers moving to Bing as de... by sebzim4500 on Monday April 17, 2023 @12:03PM (#35602713)
>Google is not going anywhere and they will easily replicate anything OpenAI does.

They've had a while now, and all they've come up with is Bard.

Re:Google in shock as Samsung considers moving to Bing as de... by somsak2 on Monday April 17, 2023 @01:29PM (#35603813)
> Google is much more diversified (total revenue is north of 250 billion)

Over 80% of that revenue is still just ads though, not really very diversified. And even with GCP they are in a distant 3rd to AWS / Azure.

Re:Google in shock as Samsung considers moving to Bing as de... by illiarian on Monday April 17, 2023 @01:37PM (#35603923)
> Google is much more diversified (total revenue is north of 250 billion). They have cloud, youtube, docs, google play, all the alphabet experiments etc.

Do read their 10-K: https://abc.xyz/investor/static/pdf/2022Q4_alphabet_earnings...

The only thing that realistically brings in money is ads. All other things are just subsidised by them.

For example Google Cloud (which includes both GCP and workspace offerings aka docs)? Well, it lost 6 billion dollars.

> cause they really need businesses that produce a few hundred billion to keep all their free stuff

The only such business they have is ads.

Re:Google in shock as Samsung considers moving to Bing as de... by daydream on Monday April 17, 2023 @10:05AM (#35600865)
> How a company with so much money, so many wonderful engineers can't produce a source of income other than the search engine?

It’s like the curse of oil. Google found a revenue stream early on that was so massive it covered up all their other sins. They dealt with their problems belatedly at best.

Now that revenue stream is under attack and they are scrambling. To put it politely.

Re:Google in shock as Samsung considers moving to Bing as de... by jack_riminton on Monday April 17, 2023 @10:28AM (#35601249)
Continuing with the oil analogy, I wonder if they'd have done better if they did something similar to what Norway did with their oil wealth (i.e. only spend a small percentage on the interest earned from oil). Perhaps they could've spent less on all of their moonshots and focussed solely on AI. Hindsight is 20/20 I guess.
Re:Google in shock as Samsung considers moving to Bing as de... by HDThoreaun on Monday April 17, 2023 @02:02PM (#35604244)
Google absolutely could spend 10-20% of what they currently do and just have absolutely massive margins. The problem is they'd get regulated.
Re:Google in shock as Samsung considers moving to Bing as de... by bdavisx on Monday April 17, 2023 @10:27AM (#35601231)
What makes them "wonderful engineers"? The vast majority are very smart, and obviously can code 'leet code like no tomorrow, but that doesn't make them wonderful.

Remember when the person who created homebrew couldn't get a job at google. That person created software used by a lot of people. He saw something that "needed fixing" and he fixed it. He fixed it so well a bunch of other people started using his fix. That's a wonderful engineer. Created a project used (and loved?) by many people. That's the kind of person you want helping to create products at your company.

Google puts so much emphasis on (coding) skills that aren't needed for the majority of the work done, and doesn't emphasize selecting for the ability to create things that people want to use. I also find the coding skills selection kind of amusing since they had to create a simplified programming language (Go) because so many of their 'leet coding new graduates couldn't handle C++ correctly. Perhaps being able to 'leet code in your sleep doesn't really make you a "wonderful" engineer either.

Re:Google in shock as Samsung considers moving to Bing as de... by KRAKRISMOTT on Monday April 17, 2023 @10:56AM (#35601736)
Ignore the engineers for now, Google is chock full of product manager. What they hell have they been doing?
Re:Google in shock as Samsung considers moving to Bing as de... by rvnx on Monday April 17, 2023 @11:27AM (#35602208)
Messengers.
Re:Google in shock as Samsung considers moving to Bing as de... by raverbashing on Monday April 17, 2023 @11:40AM (#35602384)
Did any innovative product, at its inception, come from a 'product manager'? (especially at google)

They have their place in the org, but I don't see much creativity from them.

Re:Google in shock as Samsung considers moving to Bing as de... by time_to_smile on Monday April 17, 2023 @11:36AM (#35602339)
Good product people have always been visionary, lead by a strong sense of design and understanding of how to meet the user needs.

Product Managers are the modern day bureaucrats created to reduce the individual impact on product and make PMs hot swappable like engineers (who I also think are better when they they have the aforementioned skills).

Google should be considered in object lesson in the problems of trying to bureaucratize product creation.

Re:Google in shock as Samsung considers moving to Bing as de... by jack_riminton on Monday April 17, 2023 @02:25PM (#35604534)
This nails it (I used to be a PM, now I'm an engineer) The PMs job has become so much about process, that any 'product sense' is completely disregarded because it can't be measured objectively.

Truly great products e.g. the original iPhone, rarely have PMs

Re:Google in shock as Samsung considers moving to Bing as de... by marcosdumay on Monday April 17, 2023 @03:12PM (#35605142)
The original iPhone did very clearly and famously have a product manager. It was the same person that was also responsible to paper of CEO.
Re:Google in shock as Samsung considers moving to Bing as de... by jack_riminton on Monday April 17, 2023 @05:40PM (#35606986)
Ken Kocienda one of the first engineers working on the iPhone disagrees with you on that https://twitter.com/kocienda/status/1529521111104299008?s=20
Re:Google in shock as Samsung considers moving to Bing as de... by adrr on Monday April 17, 2023 @01:30PM (#35603829)
Trying to figure out what to rename Google Workspaces too. It's been two years, time for a new name. Also working on the next version of instant messenger to replace google meet since it is also a few years old. Maybe we'll see Google Hangouts 2.0.
Re:Google in shock as Samsung considers moving to Bing as de... by ravenstine on Monday April 17, 2023 @11:04AM (#35601875)
Perhaps it's overly reductionist, but I think a lot of The Google's issues come down to their self-image. To this day they're stuck in the year 2006 when everybody and their grandma saw them as "cool", "innovative", "not Micro$oft", and "not evil." Most average joes don't believe those things anymore and just see The Google as the default thingamahoozie for looking up stuff on their phone. The Google believed they could grow rapidly and structure themselves with ordered-chaos because they were the chosen ones. Their road has yet to have become bumpy enough that they get knocked down a peg and forced to look at themselves in the mirror. Their hubris has allowed them to believe that they have no serious competition; just because your competition isn't actively competing now doesn't mean they won't be down the road when you're weak.

In regards to engineering, the quality of engineering is largely overrated and isn't even that well understood in the first place. Most systems are poorly engineered, and many engineering teams are inefficient, not because of the years of experience of the engineers or even so much their talent but because of bad management. Senior and lead engineers can massage a junior writing l33t code into only submitting PRs that are competently written. But if management gives engineering lip service while undermining their ability to write quality code, and the engineers who actually care end up leaving as a result, then all you're going to get is endless duct-taping and half-assed projects. Worse yet, you get almost nothing but makework projects that go nowhere because project manager #8,592 needs to look important to save their job.

Re:Google in shock as Samsung considers moving to Bing as de... by pfannkuchen on Monday April 17, 2023 @11:37AM (#35602343)
I have generally found that people don’t take project managers very seriously, sort of like a human interface to a spreadsheet. Where are you that they are actually creating projects?
Re:Google in shock as Samsung considers moving to Bing as de... by eldavido on Monday April 17, 2023 @12:07PM (#35602776)
I think there's something to this. Another perspective might be Apple vs Intel, where one of my friends worked (at both) in fairly senior roles 5+ years.

The problem is that companies get really good at solving yesterday's problems. In Intel's case, that was making great CPUs for desktop PCs and servers. I have no doubt that the absolute pinnacle of desktop PC CPU engineering, was done at Intel in the last ~10 years.

The problem is, the world changes. Growth shifts from PC to mobile. People in datacenters start worrying more about cost and energy efficiency and build their own ARM parts. The landscape shifts, and the company is still fighting yesterday's battle. But it doesn't matter anymore-the basis of competition has shifted.

I think it's very difficult to pivot a company's core "basis of competition", or as you've elegantly put it, "self-image". What are we best at? Why are people getting promoted? Who's in leadership roles? The answers to these things need to shift over time, but most companies can't. This is why companies rise and fall.

I think a big problem with Google overall, is that their self-image isn't really customer-oriented. It's more inward-looking, "we're great engineers", "we're not evil", "we build the best distributed systems". The meta lesson is perhaps, orientation around serving your customers is the only thing you can fix, long-term. Amazon gets this. The problem is, it's way more nebulous and hard to pin down, than some of the more specific things Google has anchored on for the past years.

Re:Google in shock as Samsung considers moving to Bing as de... by CamperBob2 on Monday April 17, 2023 @12:27PM (#35603042)
Their self-image is VERY customer-oriented. It's just that we're not the customers.
Re:Google in shock as Samsung considers moving to Bing as de... by strgcmc on Monday April 17, 2023 @12:56PM (#35603432)
Riffing on this: another aspect of how business-life is harder for Google is, who actually is the customer?

For Amazon (at least in the classic retail sense), the customer is clear and obvious: the person buying a thing from your website, who wants good-selection, cheap and fast/delivered to their door. It's relatively easy to orient your entire company around the question of: "but is this actually good for The Customer?" That is, until you feel you've established your business model well enough, that you no longer need to focus on creating customer value, and instead turn towards growing your business value (i.e. the shift of 3p sellers going from "gee this is a cool way to expand selection for customers beyond what Amazon 1p offers by itself", into "wow this is just a cesspool for fakes and fraud, but who cares since they all pay fees to Amazon").

For Google, with the nature of the search business and the fact that it is their primary cash cow, the incentives are "mixed" to put it mildly. The true customer of Google is not the users, but the advertisers. The users are simply an ingredient to be fed into the advertising engine -- any decisions you make to benefit the user, are only from the perspective of, not pissing them off so much that they leave your platform (and even that, is a sliding scale depending on the viability of alternatives -- Bing along wasn't very viable, but Bing + ChatGPT might be...).

In a twisted way, maybe comparing Google to Amazon is more like this:

- G's search users = A's warehouse workers

- G's advertisers = A's shoppers

How well does Amazon treat its warehouse workers? Only as well as needed to achieve 2 goals: not break employment laws too egregiously, and not churn through the entire employable labor pool too quickly.

Re:Google in shock as Samsung considers moving to Bing as de... by thrashh on Monday April 17, 2023 @01:53PM (#35604135)
Bell Labs and like we’re throwing money at a wall too without a clear customer and yet they still invented the transistor, the PC, digital video cameras and so on.

Wtf is Google doing? They don’t make good products and they don’t invent that much useful stuff. They’re like the rich kid with a bunch of money trying random different things without focusing on one thing to get good at it.

I’m sure at this point Google is just a system to finally pay engineers a lot of money so they can retire earlier. Everyone that I’ve ever known that wants to work for Google is doing it to cash out, myself included.

Re:Google in shock as Samsung considers moving to Bing as de... by brookst on Monday April 17, 2023 @02:59PM (#35604983)
All good points, and it's even worse for Google: the websites providing ad inventory are another important customer. And their needs (more traffic) are in conflict with end users doing a search (get answer quickly).
Re:Google in shock as Samsung considers moving to Bing as de... by daniel_reetz on Monday April 17, 2023 @02:29PM (#35604589)
Watch Google Talks on youtube - it's really striking. Every single one contains at least one Googler commenting on how smart Googlers are. Stuff like "Everyone at Google is so smart".
Re:Google in shock as Samsung considers moving to Bing as de... by oldgradstudent on Monday April 17, 2023 @03:09PM (#35605100)
> The problem is that companies get really good at solving yesterday's problems. In Intel's case, that was making great CPUs for desktop PCs and servers. I have no doubt that the absolute pinnacle of desktop PC CPU engineering, was done at Intel in the last ~10 years

Had Intel maintained its competency in designing and manufacturing CPUs, their situation would have been much better.

They surrendered the process technology lead to TSMC, and let Apple make far superior laptop CPUs without a good response for years.

They failed in what was supposed to be their core competency.

And, of course, in anything outside CPUs and Chipset, Intel is comically bad.

Re:Google in shock as Samsung considers moving to Bing as de... by monksy on Monday April 17, 2023 @02:25PM (#35604531)
The take isn't exactly wrong.

There is a lot of stuff that you see come out of google and you have to wonder. Why is this successful in this environment? They have a lot of people that I would say it's fair to claim they're high IQ, but low on experience and the ability to build something wonderful. (Which is why it's frustrating to see their arch [and AWS for the matter] build weird components and force their practices in the industry)

What would be great to see.. foster an engineering culture based on experience there. Encourage their engineers to contribute to the world. (Rather than waiting and spinning out large projects like K8s)

Re:Google in shock as Samsung considers moving to Bing as de... by bena on Monday April 17, 2023 @11:47AM (#35602480)
Eh. Yes and no.

Homebrew may be a wonderful product, but that doesn't make the creator a wonderful engineer. Useful things can be poorly created. And this is not to shit on either Homebrew or Max Howell. I personally do not know if Howell is a wonderful engineer or not. He's obviously competent enough to ship working software. That's not nothing.

And everyone has an idea on how to improve everything. Sometimes we're right, sometimes we're wrong. And even when we're right, it doesn't make us right all the time. You can't really select for "the ability to create things that people want to use". No one's track record is flawless. It's very nearly a crapshoot.

Basically, you're putting Howell on a pedestal, in much the same manner you're accusing others of doing so with Google employees.

I think traveler01 does have a valid question. Essentially, with all of their engineers, why is Google so limited? And I don't think it's a matter of not being able to ship stuff that people use. Google Drive, GMail, etc. They just don't seem to be able to monetize beyond ads. Maybe their fault isn't in pure engineering.

And to be fair to the hiring process at Google at the time he interviewed, Google was an "all yes" kind of place. If anyone had any sort of hesitation, that could cause a candidate to be rejected. Their philosophy was that it was better to reject a good candidate than hire a bad one. So all he had to do was have one off hour, and that could have killed his entire interview. I personally don't think being rejected by Google's hiring committee is a mark against anyone. To get even that far requires a certain level of skill and/or talent.

Re:Google in shock as Samsung considers moving to Bing as de... by jsnell on Monday April 17, 2023 @12:18PM (#35602913)
> I think traveler01 does have a valid question. Essentially, with all of their engineers, why is Google so limited? [...] They just don't seem to be able to monetize beyond ads.

Google's non-ads businesses are about $60 billion / year revenue. That seems like quite a lot!

To put it in context, that non-ads business would be in the top 20 for all tech companies by revenue. More than e.g. Oracle or Cisco. Roughly the same as IBM or HP. A bit smaller than Intel. Those are not small or unsuccessful companies (e.g. Oracle has 140k employees).

It actually seems pretty amazing that what HN thinks is Google's failed side hustle is comparable to the entire business of what would have been considered tech giants a few years ago.

Re:Google in shock as Samsung considers moving to Bing as de... by bena on Monday April 17, 2023 @12:40PM (#35603225)
And that's a fair response to the question.

But it is true that the vast bulk of their revenue does come from ads. So it gets complicated.

If you were to take away their non-ad revenue, Google would be fine-ish. If you were to take away their ad revenue, Google would be in serious trouble.

Compare with Microsoft. Their biggest revenue source is Cloud services. And that's only about a third of their total revenue. And it also includes "server products".

Why is Google unable to diversify to the level of Microsoft? The products are ostensibly there, they just can't make money from them. Or the only money they can make from them are by virtue of selling ads on them.

Re:Google in shock as Samsung considers moving to Bing as de... by jsnell on Monday April 17, 2023 @01:46PM (#35604059)
Diversification takes time. In 2011, their non-ads business was about $1 billion / year. That revenue has grown by 60x in 11 years, so about 50%/year growth for more than a decade. For most businesses those numbers are an amazing success story. It's only in comparison to the once-in-a-lifetime search ads business that this would look disappointing.

Microsoft already had diverse businesses 40 years ago, and have "just" needed to maintain that. They're now diverse by default as long as not too many of those existing lines of business fail. No matter how successful a new business of theirs is, it's really hard for it to grow fast enough to threaten that diversity.

Re:Google in shock as Samsung considers moving to Bing as de... by illiarian on Monday April 17, 2023 @01:32PM (#35603850)
> It actually seems pretty amazing that what HN thinks is Google's failed side hustle is comparable to the entire business of what would have been considered tech giants a few years ago.

Because it all pales in comparison to what actually powers Google: ads. To the point that there are persistent and growing rumours that GCP may be if not on the chopping block, but greatly de-prioritised (it's part of the 26-billion Google Cloud).

It's also weird to me that people always look at revenue only. As if net income doesn't matter.

For example [1], non-ad business may have brought in 60 billion in revenue, but what it is I see: "The increase in other cost of revenues from 2021 to 2022 was primarily due to increases in data center costs and other operations costs as well as hardware costs." And that cost is 77 billion.

Guess what Google's the non-ad businesses are: "Google other revenues increased ... from 2021 to 2022 primarily driven by growth in YouTube non- advertising and hardware revenues", "Google Cloud's infrastructure and platform services were the largest drivers of growth in Google Cloud Platform."

So a large chunk of that revenue is eaten by the costs of generating that revenue. Google cloud lost 3 billion, other bets lost 6 billion etc.

Meanwhile all other costs of revenue are a 49 billion, compared to over 200 billion in revenue from ads.

So how do those businesses inderectly depend on ads? Ads business subsidises them. Despite the size of those other businesses very few, if any, are successful (as in: actually earn money).

[1] All quotes and numbers from Google's own 10-K: https://abc.xyz/investor/static/pdf/20230203_alphabet_10K.pd...

Re:Google in shock as Samsung considers moving to Bing as de... by sebzim4500 on Monday April 17, 2023 @12:02PM (#35602693)
From the outside, Alphabet seems to do a very good job when it comes to engineering. They have very little downtime, fewer embarrassing security moments than most, youtube is far better technically than the competition, etc.

It's just that they aren't building things that people want to use, but that's a failure of management and incentives.

Re:Google in shock as Samsung considers moving to Bing as de... by traveler01 on Tuesday April 18, 2023 @09:16AM (#35613569)
Thing is, they actually are building things people might want to use, they just don't focus enough on it. Stadia for example, was way ahead of Microsoft in image quality, fluidity, etc. After a year or two of trying to push it to customers they killed it for no reason whatsoever.

I even recall watching some comments of sad people who would need another gaming streaming service because they used Stadia for their gaming needs. It was a ridiculous decision that nobody understood why. They also screwed up game devs who were porting their games to Stadia, which will for sure have repercusions in future services.

Re:Google in shock as Samsung considers moving to Bing as de... by JustLurking2022 on Monday April 17, 2023 @12:05PM (#35602743)
Just to clarify on the Go point - that was all made up BS from Rob Pike.
Re:Google in shock as Samsung considers moving to Bing as de... by TingPing on Monday April 17, 2023 @12:07PM (#35602781)
Moving from C++ is the most reasonable choice ever. It is very complex and 20 developers who use it could come up with 20 solutions given freedom. Standardizing on a simple language is just good for collaboration.
Re:Google in shock as Samsung considers moving to Bing as de... by tester756 on Monday April 17, 2023 @02:27PM (#35604546)
>Remember when the person who created homebrew couldn't get a job at google.

That tree reverse meme?

he made it up

Re:Google in shock as Samsung considers moving to Bing as de... by snotrockets on Monday April 17, 2023 @04:43PM (#35606363)
Go isn't replacement for C++, and no one can handle C++.
Re:Google in shock as Samsung considers moving to Bing as de... by berniedurfee on Monday April 17, 2023 @07:35PM (#35608070)
Yeah, I agree with this. Odd comment about Go being C++ with training wheels. I don’t think that’s the case.

Go is a great first-class language on its own merits.

Re:Google in shock as Samsung considers moving to Bing as de... by Gustomaximus on Monday April 17, 2023 @10:10AM (#35600940)
> so many wonderful engineers can't produce a source of income other than the search engine?

I get the essence of the comment and agree somewhat, but also feel;

There are plenty of other areas driving big revenue like adsense, youtube, play store, cloud and pixel.

I dont feel its fair to compare revenue to these in the same level of search. Search was a true unicorn business and took over the world, there only so many businesses that will ever reach those heights. If any of these businesses were stand alone they would be impressive. Its like looking at that photo of Arnold Schwarzenegger standing next to Andre the Giant, Arnie is a big guy, but there he doesn't look too significant.

I think, the bigger worry is their chrun and burn is going to limit take-up of future products. They need to do something like run new products in a lab type environment, not put the full weight of the weight of the brand behind them til they earn reasonable thresholds, then make them so they can be split out if teams want to take them independent should they decide to close.

Re:Google in shock as Samsung considers moving to Bing as de... by jwestbury on Monday April 17, 2023 @10:18AM (#35601070)
Taking another approach: Google is proof that having great engineering doesn't matter without competent business leadership. For all their failures, this is where Amazon and Microsoft excel -- they both have incredibly talented businesspeople with long-term focus and a focus on delivering real value, rather than pursuing the latest fad passion project.
Re:Google in shock as Samsung considers moving to Bing as de... by CydeWeys on Monday April 17, 2023 @10:31AM (#35601303)
> For all their failures, this is where Amazon and Microsoft excel

Amazon isn't doing all that well recently, though (check $AMZN). And I'd argue that the product design on their biggest product, the e-commerce bit, is terrible. I know so many people, me included, who no longer buy entire categories of goods on Amazon because you simply can't trust the quality/authenticity of the goods anymore.

Re:Google in shock as Samsung considers moving to Bing as de... by TchoBeer on Monday April 17, 2023 @10:56AM (#35601747)
Amazon's biggest money maker is AWS, so even if the storefront is slowing down in growth they're still doing fine.
Re:Google in shock as Samsung considers moving to Bing as de... by yunwal on Monday April 17, 2023 @12:16PM (#35602897)
AWS’s market position is deteriorating rapidly. They’re now at just over 30% of market share compared to 50% in 2018. And they can’t seem to launch a successful new product. Meanwhile the trend right now is big companies pulling their core infra out of the cloud and into their own datacenters. They also haven’t managed to launch a game-changing best-in-class service or feature in 5 years outside of maybe custom lambda runtimes.

I wouldn’t be surprised if this AI wave pushes azure into the forefront.

Re:Google in shock as Samsung considers moving to Bing as de... by CydeWeys on Monday April 17, 2023 @12:53PM (#35603392)
They're not doing fine as evidenced by the loss of value in their share price. AWS on its own isn't big enough, nor still growing enough, to justify a massive valuation anymore. And the web storefront is suffering too. Amazon simply isn't doing that well at the moment any way you look at it.
Re:Google in shock as Samsung considers moving to Bing as de... by pinewurst on Monday April 17, 2023 @10:48AM (#35601575)
Don't forget also Google's consistent bad treatment of customers (or rather victims as it often feels like) across all their businesses.
Re:Google in shock as Samsung considers moving to Bing as de... by Phelinofist on Monday April 17, 2023 @12:37PM (#35603175)
Not trying to be snarky, but what good business has MS done recently? Windows 11 is a shit show, ads in the start menu, milking Office and SQL, OpenAI is just an investment.

I don't follow that closely so I might have missed something.

Re:Google in shock as Samsung considers moving to Bing as de... by scarface74 on Monday April 17, 2023 @10:22AM (#35601152)
> There are plenty of other areas driving big revenue like adsense, youtube, play store, cloud and pixel.

YouTube is still estimated to be barely above break even, GCP is losing money and if you look at the estimated Pixel sells annually of around 5 million a year is about how many iPhones Apple sells in three weeks.

Re:Google in shock as Samsung considers moving to Bing as de... by ajmurmann on Monday April 17, 2023 @10:11AM (#35600943)
I think it all comes down to the culture of rewarding shipping new things, but not maintaining and iterating. If Microsoft was like Google they would have shut down Bing years ago.
Re:Google in shock as Samsung considers moving to Bing as de... by binkHN on Monday April 17, 2023 @10:15AM (#35601012)
> ...how the hell was Microsoft with OpenAI that came up with the biggest hit in AI?

Microsoft is just an investor that got access to a product that OpenAI has been working on for the last 7 years. OpenAI has a single purpose and doesn't have to worry about displaying ads.

Re:Google in shock as Samsung considers moving to Bing as de... by gremlinsinc on Monday April 17, 2023 @11:52AM (#35602551)
If Google's CEO were really visionary he'd invest 10 billion and half his engineers to support Claude and that AI company's trajectory, because deepmind seems a bit lackluster lately, or maybe they just have their own research agendas that aren't in line with industry demands or something.
Re:Google in shock as Samsung considers moving to Bing as de... by revelio on Monday April 17, 2023 @02:08PM (#35604315)
The latter. DeepMind people have always been highly impressive but their focus was things like winning at video games, protein folding, etc.
Re:Google in shock as Samsung considers moving to Bing as de... by londons_explore on Monday April 17, 2023 @10:15AM (#35601011)
It's all a shortcoming of management and incentives. They have plenty of smart people, plenty of amazing tech, but they are 100% failing to deploy the right people on building the right products for the right customers.
Re:Google in shock as Samsung considers moving to Bing as de... by londons_explore on Monday April 17, 2023 @10:24AM (#35601174)
They also don't give enough polish to their products.

For example, the Nexus 5 (2013!) had a bug - if you took 7 photos in quick succession, it wouldn't save photo 3 and 4. For example, you're photographing someone doing a dance, and you want a photo on each beat, so you tap the shutter to the beat of the music.

On a 2022 Pixel 7, 10 years on...... The exact same bug.

Re:Google in shock as Samsung considers moving to Bing as de... by delfinom on Monday April 17, 2023 @10:33AM (#35601330)
>They also don't give enough polish to their products.

Well yea, Google copied old-Microsoft's incentive structure of working on new features for promotions.

Re:Google in shock as Samsung considers moving to Bing as de... by rurp on Monday April 17, 2023 @03:57PM (#35605737)
In some cases it's even worse and they are outright hostile to certain groups. Google Maps has been crippled for years for anyone using it outside of internet service. One of the most basic features, saving a point on a map, is completely broken. Route finding and offline maps are unreliable in rural areas.

I get that people who rarely leave major cities are Google's favorite and most profitable user demographic, but there are still many millions of people outside of that group. Google can get away with sneering at them while they have a profitable monopoly, but once they breaks up they are in deep trouble. Their culture of half-baked and frequently shuttered projects is so ingrained at this point it's going to be enormously difficult to change.

Re:Google in shock as Samsung considers moving to Bing as de... by beached_whale on Monday April 17, 2023 @09:56AM (#35600748)
It was a google paper that open ai is based on, no?
Re:Google in shock as Samsung considers moving to Bing as de... by herval on Monday April 17, 2023 @09:57AM (#35600763)
that makes it even worse, doesn't it?
Re:Google in shock as Samsung considers moving to Bing as de... by beached_whale on Monday April 17, 2023 @10:13AM (#35600987)
The knowledge being out there is better, how we will use it has a not so good history. As for google, maybe it was out of their control and the researchers had explicit rights to publish their work
Re:Google in shock as Samsung considers moving to Bing as de... by delfinom on Monday April 17, 2023 @10:32AM (#35601320)
>How a company with so much money, so many wonderful engineers can't produce a source of income other than the search engine?

Because they lack product management at the executive level downwards. With no goals set for current and future products, the engineers downstairs are allowed to play....a little too much which means the company as a whole flounders.

Re:Google in shock as Samsung considers moving to Bing as de... by browningstreet on Monday April 17, 2023 @10:43AM (#35601499)
Watched the 60 Minutes interview with Pichai last night. He’s really… unimpressive. He shouldn’t be doing MSM interviews if that’s the tenor of his performance.

Google is supposed to be a technical firebrand and their cloud isn't dominant, and their AI product and market position got punk'd by Microsoft... and he's out there saying things like AI will be a bigger discovery than fire. Which calls into question: so why isn't Google a leader in AI, or seem to be?

It's a bad PR thread for Google, and he lacked any Q factor in those interview clips.

Re:Google in shock as Samsung considers moving to Bing as de... by raxxorraxor on Monday April 17, 2023 @11:29AM (#35602244)
I imagine they have some AI solution in reach.

I wouldn't want somebody to give presentations as a head of Google. On the contrary, I hate when people produce vapor.

Microsoft bought their AI solution. We will see if they can successfully integrate it. I am not yet sure about that. I hardly call that innovation though.

Re:Google in shock as Samsung considers moving to Bing as de... by browningstreet on Monday April 17, 2023 @11:33AM (#35602303)
If you're saying things like "AI will be a bigger discovery than fire" you're pitching yourself as a visionary. If you can't come off as a visionary, the gap just seems even more pronounced.

Microsoft's strengths, for a long time, have been product. They bought AI, integrated it really quickly, and got people excited about it. That result is what a product org does.

Google is supposed to invent or innovate, but in recent times that hasn't been their forte either. Microsoft is far more interesting as a product company than Google is.

Re:Google in shock as Samsung considers moving to Bing as de... by troyvit on Monday April 17, 2023 @12:44PM (#35603278)
"Embrace, extend, extinguis" was Microsoft's way to address widely used standards in its early quest to be a monopoly [1]. What they're doing with their AI solution seems like a similar case.

[1] https://en.wikipedia.org/wiki/Embrace,_extend,_and_extinguis...

Re:Google in shock as Samsung considers moving to Bing as de... by nickv on Monday April 17, 2023 @11:30AM (#35602257)
I can't help but feel like Google is going through their "Steve Ballmer CEO Phase". I wonder who will be the next CEO to fix things.
Re:Google in shock as Samsung considers moving to Bing as de... by JohnFen on Monday April 17, 2023 @11:19AM (#35602074)
> Google is supposed to be a technical firebrand

They used to be, but they haven't been that for a long, long time.

Re:Google in shock as Samsung considers moving to Bing as de... by 0zemp1c on Monday April 17, 2023 @11:19AM (#35602070)
he's a good choice for "Good Times"...when the money is rolling in and you're on top, it is okay to have an inoffensive friendly supportive type in the CEO chair

those times are gone though and Google definitely needs someone more proactive and focused

Re:Google in shock as Samsung considers moving to Bing as de... by ur-whale on Monday April 17, 2023 @10:56AM (#35601733)
> He’s really… unimpressive.

That's putting it mildly

> He shouldn’t be doing interviews

He should not be running Google at all, period.

Re:Google in shock as Samsung considers moving to Bing as de... by gremlinsinc on Monday April 17, 2023 @11:45AM (#35602448)
He comes off to me as someone in a funk, or stupor, or depression. Like he's out of touch, out of grasp with realities, and I think changes and things at google have probably hurt their culture quite a bit over the years. The best engineers in the world will churn out shit, if they aren't inspired to at least do exciting things sometimes, and I think Google's lost that thing that made them excite developers.
Re:Google in shock as Samsung considers moving to Bing as de... by simantel on Monday April 17, 2023 @10:49AM (#35601600)
Google Cloud revenue (which includes Workspace revenue) was $26B in 2022. That's only 10% of Google's total revenue, but to put it in perspective, all of Salesforce did $31B.
Re:Google in shock as Samsung considers moving to Bing as de... by oldgradstudent on Monday April 17, 2023 @03:20PM (#35605234)
Revenue is nice, but is Google Cloud profitable?

I can generate huge revenues selling $100 bills for $95.

Re:Google in shock as Samsung considers moving to Bing as de... by jmyeet on Monday April 17, 2023 @10:56AM (#35601741)
It's incredibly rare for any company to produce one golden goose. It's even rarer for them to produce more than one. Google is the norm here.

Chrome and Gmail are homegrown but Maps, Youtube, Docs/Drive, the display ad business (ie DoubleClick) and Android are all acquisitions.

Think of it this way: if your ad business generates $100B/year, how do you justify spending billions on something that will generate a farction of that, particularly to start? How does that effort ever compete for resources internally?

And if you are successful it reaches a point where your two efforts can become competing interests.

Re:Google in shock as Samsung considers moving to Bing as de... by thrashh on Monday April 17, 2023 @11:05AM (#35601894)
Well Google keeps putting out new products. And I hear you get promotions when you release a new product.

Good products come through refinement.

But every time you use most Google stuff, it feels like it’s still version 1. When compared to competitors’ products that they’ve been improving time after time, it just falls flat.

Re:Google in shock as Samsung considers moving to Bing as de... by ugh123 on Monday April 17, 2023 @11:34AM (#35602308)
Lack of Product sense. Not an engineering problem.
Re:Google in shock as Samsung considers moving to Bing as de... by endtime on Monday April 17, 2023 @11:44AM (#35602425)
> Google constant failure astonish me. How a company with so much money, so many wonderful engineers can't produce a source of income other than the search engine?

I have a slightly different answer than most of the other replies, which is that Google just got too big. I worked there for 10 years (left a year ago for a smaller company) and the amount of inefficiency and waste due to having too many layers of middle management with no real visibility into what was going on was just astounding. Over that decade they paid me millions of dollars in total, while canceling whatever I was working on almost exactly every 18 months like clockwork. Typically due to management issues or corporate politics rather than for any real technical or business reason.

Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Monday April 17, 2023 @11:59AM (#35602660)
This has been described in many variations on HN, what puzzles me is why the early, loyal, employees didn't point out this dynamic developing.

Or if they did internally, why the Board decided to ignore the most loyal and proven.

Googler #1 to #1000 were clearly not fools, and by the 2010s they very likely had enough credibility to be taken seriously if several dozen of them said this.

Re:Google in shock as Samsung considers moving to Bing as de... by inconceivable on Monday April 17, 2023 @12:45PM (#35603296)
all those individual contributor people got rich and left the company.
Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Monday April 17, 2023 @01:34PM (#35603888)
I can believe half of them did, or maybe 2/3, but that still leaves hundreds of original Googlers who could speak up.
Re:Google in shock as Samsung considers moving to Bing as de... by inconceivable on Monday April 17, 2023 @04:42PM (#35606345)
how old are you? have you ever tried to get a group of 10 people, forget about thousands, to do something in a way that you think is "correct"? especially something worth millions and millions of dollars?

this is beyond the plane of rationality and the social forces take on a life of their own. it's not a math problem.

Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Monday April 17, 2023 @09:33PM (#35608910)
> have you ever tried to get a group of 10 people, forget about thousands, to do something in a way that you think is "correct"?

Yes I have actually, several times.

It's not easy, and of course it gets exponentially harder as the group grow, but these folks also have access to exponentially greater resources and exponentially greater motivation to do so. (Assuming their desire is to remain loyal shareholders of the company for the long term)

Re:Google in shock as Samsung considers moving to Bing as de... by revelio on Monday April 17, 2023 @02:05PM (#35604279)
I was there early on (not in the first 1000 though), and some people did try to point it out, but it was very hard because there's no way to say "maybe we can't hire more people without becoming less elite" in a way that sounds non-asshole-ish. So such sentiments tended to be voiced in private. Also it's just so vague. What is the right size for a company like Google? How many people should you hire for projects like AI or self driving cars? And finally, it was totally against the founder's and top executives self image. They felt that the potential of the company was nearly unlimited, that they would never run out of ideas. So they just kept hiring, over and over again, without any connection between headcount and need.
Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Monday April 17, 2023 @03:35PM (#35605424)
> but it was very hard because there's no way to say "maybe we can't hire more people without becoming less elite" in a way that sounds non-asshole-ish.'

Hmm this sounds like the concern was badly communicated because this phrasing is both unnecessary and not quite correct either. (since it is possible to keep recruiting to a very high standard even during exponential growth via spending exponentially more resources)

The straightforward logic of:

linear increase in organization size = exponential increase in organization complexity = exponential frictional losses

would have been much clearer.

Re:Google in shock as Samsung considers moving to Bing as de... by revelio on Monday April 17, 2023 @04:29PM (#35606161)
>> since it is possible to keep recruiting to a very high standard even during exponential growth via spending exponentially more resources

Since when? You're assuming the pool of employees available to recruit is infinite which is clearly not true.

Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Monday April 17, 2023 @06:51PM (#35607711)
It's clearly larger then 1 million worldwide, which is what matters to a company of Google's size.

It will breakdown if the company wants to run multiple Manhattan Projects simultaneously, but anything short of that is technically possible.

Re:Google in shock as Samsung considers moving to Bing as de... by revelio on Tuesday April 18, 2023 @05:56AM (#35611941)
Is that clear? How did you arrive at that number? Just because people exist and have some skills doesn't mean a company can find them and hire them. There are lots of reasons why that might not be the case. Even when I first joined the company very early on, they were struggling to recruit in the USA despite spending vast resources on the effort, and this was what pushed them into international expansion.
Re:Google in shock as Samsung considers moving to Bing as de... by MichaelZuo on Tuesday April 18, 2023 @09:45AM (#35613926)
> Just because people exist and have some skills doesn't mean a company can find them and hire them.

I claimed it's technically possible with 'exponentially more resources', not that any private organization could feasibly possess the resources or cachet to, in practice, hire a million top notch people.

Maintaining the literal same average quality with Googler #1001 to #10000 would probably have required spending 10x more per hire, compared to hiring #1 to #1000.

Re:Google in shock as Samsung considers moving to Bing as de... by joe_the_user on Monday April 17, 2023 @12:08PM (#35602788)
Google produces other products than search - Android for example. Waymo is the best self-driving car company (but the problem is self-driving cars won't work for a long time, if ever).

The problem is all Google's products use the free-plus-advertising model and this has caused them to drift to serving the advertisers rather than serving the users. And that makes it hard to switch gears to offer more benefits to users.

The main problem is Google shifted from making search better for their users

Re:Google in shock as Samsung considers moving to Bing as de... by regnull on Monday April 17, 2023 @12:43PM (#35603270)
Management. The a company grows, top management becomes risk-averse, and middle management cares more about their carriers than the company future. They will kill anything perceived as even slightly risky coming out of engineering. And guess what, anything good and new will be controversial and risky.
Re:Google in shock as Samsung considers moving to Bing as de... by DrBenCarson on Monday April 17, 2023 @02:04PM (#35604278)
Their search engine doesn’t make money. Ads do.
Re:Google in shock as Samsung considers moving to Bing as de... by g9yuayon on Monday April 17, 2023 @02:37PM (#35604687)
> I kept reading news about Google's AI programs

Technology is not a product. A product that uses technology to solve a number of clearly defined real problems is a product. When Google was saying AI this AI that, I had yet to see any product.

Re:Google in shock as Samsung considers moving to Bing as de... by potatolicious on Monday April 17, 2023 @02:53PM (#35604901)
This is a pet topic of mine to think about - so my (probably over-long) two cents below...

For context, I worked at Google for ~4 years, and have also been at two other FAANGs, as well as done time at VC-funded startups. I'd like to think I have a good gamut of experiences to compare against both in the realm of smaller companies and massive megacorps.

Google's problems are (from most severe IMO to least severe):

- Poor senior management. Other posts touch on the middle-manager-heavy ranks of Google, but IMO that misses the forest for the trees. A bloated middle management layer is but a symptom of a sclerotic upper management. To add some color to this:

- Google has a fundamental ethos that I haven't seen described in other writings and lacks a good term for it. In my head I call it the hypothesis of the free-range engineer. The foundational belief is that upper management's job is to get out of the way of the top talent they've hired. Product ideas should come from the bottom of the company - and even more importantly, they should succeed through intra-company competition. This is probably the singular most impactful organizational cultural belief at Google, and it informs how the entire company is structured. My position: the entire hypothesis is crap, and is a huge part of what holds the company back.

- The net result of Google's culture is that upper management sets very little product direction, in favor of letting individual teams set their own priorities and ship independently. This means a lot of duplicative products and a lot of products that don't integrate with each other (see: Workspace account sign-in and... literally everything). Upper management has a light touch and is extremely loathe to mandate standards, resulting in a really mind-blowing level of product fragmentation. Much of this seems to be a deathly allergy that the company developed after the total and utter failure of Google+, where upper management did exert direct influence over product. The lesson they took from G+'s failure wasn't "have a better top-down product strategy next time" and was instead "top-down product strategy bad".

- Upper management turnover is excessive. All big companies suffer from re-orgs, but Google practically makes re-orgs a sport. In addition to upper management being extremely loathe to give product direction, upper management (by this I mean Director-and-up) rotates alarmingly often, and each time it's accompanied with a re-org where projects are killed or deprioritized. I don't think in my entire time at Google I ever saw a multi-year roadmap actually executed to completion - each and every time some senior leader is replaced and the entire roadmap and strategy rewritten.

- Google has poor product strategy overall. The company tends to swing for a lot of home-runs but structures these endeavors poorly. There are a lot of ambitious PMs advocating for huge multi-year megaprojects that end up being total failures. Upper management is credulous and doesn't demand proof of viability prior to sinking a ton of resources over multiple years into a thing (this feeds the turnover problem above - where inevitably when a multi-year thing flops heads roll, when the real problem is that upper management did not exert scrutiny over the project sooner). Big, ambitious goals are good - but viability needs to be validated quickly and continuously throughout the development process so that requirements can change (and yes, so that the project can be killed expediently if the fundamentals aren't there). Again, a failure of Google's upper management.

- Continuing on that theme, Google's upper management is naive and credulous when it comes to product forecasts. PMs seeking to have their projects approved (especially big megaprojects) will make up absolutely bonkers projections for fundamental success metrics, and are often not seriously challenged on them. Senior leadership is ready to believe numbers that are facially absurd, and then are surprised when the product fails to live up to the unrealistic expectations. This phenomenon also drives the turnover/re-org problem above - since when the product whiffs the metrics by a mile somebody has to get the boot - but the real problem was believing the bad projections to begin with!

- Promotion-driven development is a problem. But unlike most prognostications about Google I don't think it's their main problem. Leadership is at the core of Google's problems and promo-driven development is just an exacerbating factor IMO. But there is a serious problem with how Google structures incentives for ICs and middle management. The biggest concrete effect of this is that after launching, engineering teams empty out rapidly as people sense that no promos are forthcoming for working on the product, and look for greener pastures. This exacerbates the effects from above, where -- through an array of leadership failures -- the product was already on thin ice. The collapse of the engineering teams on it further buries the product and sends it on a death spiral.

Anyway, this is already running way too long. At this point I think there needs to be a fundamental change to how Google pursues product if they hope to turn this boat around.

Re:Google in shock as Samsung considers moving to Bing as de... by mrkramer on Monday April 17, 2023 @04:50PM (#35606434)
>Google has poor product strategy overall. The company tends to swing for a lot of home-runs but structures these endeavors poorly.

I wouldn't say so; I mean they like to experiment a lot but their product strategy is good in the long term e.g. Google Search, Google Mail, Google Maps, YouTube, Google Chrome, Android etc. If 5 experiments fail and 1 succeeds and brings billions of dollars in revenue that's win in their book and in my book too.

Basically what Google is doing is building its family of apps to capture more attention and sell more ads. The same thing Facebook does with its family of apps e.g. Facebook, Facebook Messenger, Instagram and WhatsApp. The goal is to capture as much attention as they can and then sell ads because that's what their business model is all about. Zuck even tried to acquire Twitter back in the day plus Snapchat as well. I doubt he liked the products or the people behind it, he just wanted to get rid of competition which was stealing attention or screen time from his family of apps. The same thing is with Google, that's why they are constantly pushing new apps and services (to gain market share and user attention and then to push ads).

Re:Google in shock as Samsung considers moving to Bing as de... by potatolicious on Monday April 17, 2023 @05:22PM (#35606772)
> "Google Search, Google Mail, Google Maps, YouTube, Google Chrome, Android etc."

This is a vindication of Google's M&A department and an indictment of Google's actual product orgs. Out of this list of 6 major Earth-shaking products only 3 came from Google itself. YouTube, Android, and Maps were all acquisitions.

And of the homegrown successes the last one of note (Chrome) was released 15 years ago. In other words: Google has been completely unable to produce a mega-hit product for 15 years by itself.

> "If 5 experiments fail and 1 succeeds and brings billions of dollars in revenue that's win in their book and in my book too."

Yes, and this is how all other tech companies operate as well, the problem is that Google experiments incompetently.

Take for example the recent and total failure of Stadia - they sunk truckloads of money into developing the underlying technology, which is legitimately impressive. And then they slapped a substandard (let's be honest, less than substandard) go-to-market strategy around it. And after it predictably floundered they walked away from the thing entirely.

Meanwhile on the other side of the fence Microsoft developed basically the same product, but with a better go-to-market strategy has now carved out a niche for themselves in streaming gaming.

Both companies experimented, one got the product to stick, the other flailed around before declaring the experiment a failure - even though within the competitive landscape it was obviously viable.

Or for something more currently topical - Google literally invented LLMs but failed to productize it. They put in the money and failed to get the result where another company did.

The list goes on and on. The claims of "see what sticks" is a superficial mantra and its practitioners often forget that how you go about experimentation affects your odds of success. Google has IMO one of the worst experimentation processes (or really just what other companies call product strategy) in BigTech.

Google has taken the notion that you can swing at multiple balls that are tossed your way and generalized it to mean that one doesn't have to be any good at hitting the ball, because given a sufficient large N pitches you're gonna get a hit anyway. This is poor business strategy and it's showing.

Re:Google in shock as Samsung considers moving to Bing as de... by mrkramer on Monday April 17, 2023 @05:59PM (#35607192)
>Out of this list of 6 major Earth-shaking products only 3 came from Google itself. YouTube, Android, and Maps were all acquisitions.

They tried to compete with YouTube, it didn't work out but hey we have deep pocket, let's buy them. Successful investment because they bought YouTube for $2bn and last year YouTube generated $30bn in revenue. All done and lifted to sky by Google. Android was pre-emptive acquisition against Microsoft and its mobile Windows OS and its search engine Bing. Today Android is the most used OS in the world and it comes with Google apps preinstalled. Also all done by Google because as far as I understood, they built modern Android OS from the ground up with the Linux kernel ofc. I'm not sure about Maps but I bet there was also some long term vision/strategy there as well. You don't have to innovate all the time if you have strong core business and deep pocket for acquisitions, innovation happens elsewhere.

Also turning acquisitions into successful businesses and money making machines is a difficult task. Not every company can do it and some companies even go bankrupt because of acquisitions that gone bad.

>Take for example the recent and total failure of Stadia - they sunk truckloads of money into developing the underlying technology, which is legitimately impressive. And then they slapped a substandard (let's be honest, less than substandard) go-to-market strategy around it. And after it predictably floundered they walked away from the thing entirely.

Stadia was too early in the game, something like Altavista to Google. Cloud gaming market needs to mature and eventually some successful cloud gaming company will pop up. I also don't think they really cared that much about cloud gaming because let's be honest they jumped on the bandwagon of cloud gaming just like they are jumping now on LLMs hype.

>Or for something more currently topical - Google literally invented LLMs but failed to productize it. They put in the money and failed to get the result where another company did.

Too early to judge. We will see in the next couple of years.

Re:Google in shock as Samsung considers moving to Bing as de... by illnewsthat on Monday April 17, 2023 @09:52AM (#35600707)
> They had Bing running in the background for years losing truckloads of money.

Maybe a nitpick, but I think Bing has been profitable on its own for a while now.

(2015) https://time.com/4084975/microsoft-bing-search-engine-profit...

Re:Google in shock as Samsung considers moving to Bing as de... by moufestaphio on Monday April 17, 2023 @12:42PM (#35603259)
Yeah, Bing has been consistently profitable for a long time.

People mock it because its not bringing in obscene amounts that google search does, but it's revenues have consistently been growing for years: https://fourweekmba.com/bing-revenue/

$11.59B is pretty damn good revenue for a 'laughing stock'. Especially Consider that gaming 'only' was $16.23B.

Re:Google in shock as Samsung considers moving to Bing as de... by TrueSlacker0 on Monday April 17, 2023 @01:04PM (#35603541)
That link shows revenue not profit.
Re:Google in shock as Samsung considers moving to Bing as de... by _fat_santa on Monday April 17, 2023 @09:53AM (#35600716)
They kinda did that with ChromeOS + Google Docs with offline mode. The problem for Google is that while it was a solid investment for MS to persue cloud services to compete with Google, I don't think it would have been a good investment the other way around. Chrome is really the only desktop product that makes sense for Google because it pushes people into their ecosystem online. Creating something like a standalone OS or a standalone office software would have gone in the "wrong direction" for Google, taking people off their site rather than taking people there.

Also on a total sidenote, if you told me 5 years ago that Bing would be a serious threat to Google I would have a laughed.

Re:Google in shock as Samsung considers moving to Bing as de... by hrunt on Monday April 17, 2023 @09:56AM (#35600747)
> Also on a total sidenote, if you told me 5 years ago that Bing would be a serious threat to Google I would have a laughed.

If you had told me 3 months ago that Bing would be a serious threat to Google, I still would have laughed. That's how much impact the ChatGPT integration had for Bing -- overnight.

Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @10:15AM (#35601004)
I was not at all surprised, to be honest. ChatGPT took over about 90-95% of my what I would previously resort to Google. Since Microsoft was dealing cards at OpenAI, it was just a matter of time...
Re:Google in shock as Samsung considers moving to Bing as de... by robotresearcher on Monday April 17, 2023 @10:36AM (#35601375)
How do you manage the hallucination problems, or do you not seem to be having them?

I’m blown away by the competence of the language model but its willingness to make up facts makes me leary.

Re:Google in shock as Samsung considers moving to Bing as de... by cruano on Monday April 17, 2023 @10:42AM (#35601471)
> its willingness to make up facts makes me leary

I see you haven't met humans

Re:Google in shock as Samsung considers moving to Bing as de... by zouhair on Monday April 17, 2023 @11:17AM (#35602050)
Humans are actually quite reliable. Wikipedia is that trust manifested. Also a human liar knows they are lying, AI doesn't know it's saying something wrong.
Re:Google in shock as Samsung considers moving to Bing as de... by kelseyfrog on Monday April 17, 2023 @11:39AM (#35602379)
That's why we call it hallucinating rather than lying. Confusing the two is conceptually unhygienic.
Re:Google in shock as Samsung considers moving to Bing as de... by loandbehold on Monday April 17, 2023 @01:40PM (#35603960)
Humans can also give wrong information without realizing it.
Re:Google in shock as Samsung considers moving to Bing as de... by stanac on Monday April 17, 2023 @10:57AM (#35601765)
We can downvote human comments and proposed solution (on stack overflow, hn, etc...) and also I don't expect colleagues to lied to me when I ask them about a feature or how to do xyz in a language or library or framework.

Bing, IIRC, has a way to provide feedback, not sure how useful it is for today's users and if it will be able to solve hallucinations one day.

Re:Google in shock as Samsung considers moving to Bing as de... by mark_l_watson on Monday April 17, 2023 @12:01PM (#35602674)
I try to always give Bing+ChatGPT chat or search results a thumbs up or a thumbs down. I am using the service for free, so it seems fair for me to take a moment to provide feedback.
Re:Google in shock as Samsung considers moving to Bing as de... by vkou on Monday April 17, 2023 @12:15PM (#35602879)
The average human is going to give me the wrong answer to a question I ask him.

But I'm generally not interested in asking an average human. I'm interested in asking someone who knows their butt from a hole in the ground in whichever topic I'm asking them about.

Re:Google in shock as Samsung considers moving to Bing as de... by CactusOnFire on Monday April 17, 2023 @05:21PM (#35606769)
When google sends me to a website, I can at least judge the credibility of a website.

When ChatGPT tells me something, I have no idea if it's paraphrasing information gathered from Encyclopedia Britannica, or from a hollow-earther forum.

Re:Google in shock as Samsung considers moving to Bing as de... by Spivak on Monday April 17, 2023 @08:38PM (#35608560)
Which is why you use one of the AI search engines that makes it cite its sources.

phind.com has been incredibly good for me.

Re:Google in shock as Samsung considers moving to Bing as de... by livueta on Monday April 17, 2023 @11:07PM (#35609501)
This is a real question, so I apologize if it comes off as sophistry:

Is the work of judging the accuracy of a summary not just the work of comprehending the non-summarized field?

For example, a summary could be completely correct and cite its facts exhaustively. Say you're asking about available operating systems: it tells you a bunch of true info about Windows and OSX, but doesn't mention the existence of Linux. Without familiarity with the territory, wouldn't verifying the factuality of each reference still leave you with an incomplete picture?

At a slightly more practical level, do you actually save any time if you've gotta fully verify the sources? I assume you're doing more than just making sure the link doesn't 404, as citing a link that doesn't say what it is made out to be isn't exactly a new problem, but at that point we're mighty close to the traditional experience of running through a SERP.

Finally, even if you're reading all the links in detail, isn't that still a situation prone to automation bias? There's a lot of examples of cases where humans are supposed to check machine output, but if it's usually good enough the checkers fall into a pattern of trusting it too much and skipping work. Maybe I'm just lazy, but I think I'd eventually get less gung-ho about verifying sources and eventually do myself a mischief.

I'm asking because I've been underwhelmed by my own attempts at using LMs for search tasks, so maybe I'm doing it wrong.

Re:Google in shock as Samsung considers moving to Bing as de... by worrycue on Monday April 17, 2023 @09:11PM (#35608762)
> When ChatGPT tells me something, I have no idea if it's paraphrasing information gathered from Encyclopedia Britannica, or from a hollow-earther forum.

Or it's something it just hallucinated out of thin air.

Re:Google in shock as Samsung considers moving to Bing as de... by Kye on Monday April 17, 2023 @10:57AM (#35601768)
Citations! I never trust Bing Chat's answer. The links usually quickly tell you if the answer is hallucinated. Basically: treat it as a search engine, not an answer engine. Follow the links like you would on any other search engine. Those links will still be more relevant.
Re:Google in shock as Samsung considers moving to Bing as de... by robotresearcher on Monday April 17, 2023 @11:08AM (#35601928)
It happily made up citations for me. In a follow up, I asked it not too, and to please use only real papers. It apologized, said it would not do it again, then in the same reply made up another non-existent but plausible citation.

Checking the links is a good practice.

I feel like we just created an interesting novel problem in the world. Looking forward to seeing how this plays out.

Re:Google in shock as Samsung considers moving to Bing as de... by bastardoperator on Monday April 17, 2023 @11:38AM (#35602351)
Sounds like you should be doing the research yourself but are relying on an untrusted source to feed you answers? I don't think we're their yet...
Re:Google in shock as Samsung considers moving to Bing as de... by robotresearcher on Monday April 17, 2023 @05:20PM (#35606747)
On the contrary, I was doing a calibration, asking about something to which I know the answers very well. To see if it was trustworthy.
Re:Google in shock as Samsung considers moving to Bing as de... by brookst on Monday April 17, 2023 @02:50PM (#35604862)
Are you talking about Bing Chat, which cites actual web pages it used to make the summary, or ChatGPT, which is a very different beast and relies on built-in knowledge rather than searches?
Re:Google in shock as Samsung considers moving to Bing as de... by robotresearcher on Monday April 17, 2023 @05:21PM (#35606760)
Good call. I was using ChatGPT.
Re:Google in shock as Samsung considers moving to Bing as de... by siquick on Monday April 17, 2023 @06:15PM (#35607369)
Phind gives you citations and even let’s you ignore certain sources.

https://www.phind.com/

Re:Google in shock as Samsung considers moving to Bing as de... by Kye on Monday April 17, 2023 @06:18PM (#35607401)
Not any use to me (not a developer), but it's cool there are niche search engines for stuff like this.
Re:Google in shock as Samsung considers moving to Bing as de... by Spivak on Monday April 17, 2023 @08:39PM (#35608568)
Ignore the tagline, it's a general purpose search engine with some features for code.
Re:Google in shock as Samsung considers moving to Bing as de... by siquick on Tuesday April 18, 2023 @07:50PM (#35622181)
Yeah that seems an unnecessary tagline - it works great for everything in my experience
Re:Google in shock as Samsung considers moving to Bing as de... by __MatrixMan__ on Monday April 17, 2023 @11:37AM (#35602347)
95% of what I search for, I can independently confirm once I have it in hand. For the other 5%, I avoid ChatGPT.
Re:Google in shock as Samsung considers moving to Bing as de... by vanviegen on Monday April 17, 2023 @12:13PM (#35602861)
Reminds me of Knoll’s law of media accuracy:

“everything you read in the newspapers is absolutely true, except for the rare story of which you happen to have firsthand knowledge”.

Humans are pretty good bullshitters too!

Re:Google in shock as Samsung considers moving to Bing as de... by onlypositive on Monday April 17, 2023 @12:39PM (#35603213)
Bing generating snippets of text from websites isn't going to generate hallucinations like you think it is.
Re:Google in shock as Samsung considers moving to Bing as de... by malaya_zemlya on Monday April 17, 2023 @03:43PM (#35605556)
It totally would, if Bing doesn't return relevant results.

I've asked BingGPT about myself and it gave me three answers. One was more or less on-point (it found my linkedin profile), and the other two were hallucinations. What happened was Bing found two unrelated pages and GPT has tried and failed to make sense of them.

Either that, or I am a prince whose name means "goose" in Polish.

Re:Google in shock as Samsung considers moving to Bing as de... by rchaud on Monday April 17, 2023 @01:02PM (#35603513)
Newspapers print their errata though. Does ChatGPT ever admit to making a mistake?
Re:Google in shock as Samsung considers moving to Bing as de... by kalmi10 on Monday April 17, 2023 @01:32PM (#35603851)
It can pick up on inconsistencies, especially when pointed out, and can say it was wrong, and try to reconcile the information.
Re:Google in shock as Samsung considers moving to Bing as de... by vanviegen on Monday April 17, 2023 @04:12PM (#35605929)
Errata are extremely rare. Gross misrepresentations and errors are not, unfortunately.
Re:Google in shock as Samsung considers moving to Bing as de... by __MatrixMan__ on Monday April 17, 2023 @04:14PM (#35605950)
All the time, but only when prompted. You have to have a conversation with it and provide more detail which exposes the flaws in its previous answers, then it will happily apologize for its mistakes. (For me, this usually looks like me pasting an error message that its code caused.)

I really hope they find a way to have it apply context from future conversations such that when it learns the error of its ways it emails you a retraction, but that's probably a ways out because humans can't be trusted to not weaponize such a feature into sending spam.

Re:Google in shock as Samsung considers moving to Bing as de... by Xeamek on Monday April 17, 2023 @04:51PM (#35606446)
But it doesn't learn its error, that's the whole problem. It only responds to 'accusations' from user in the most common way, which is 'apologies-like'.

The weight of phrases like "you are wrong" is in fact so strong, that it fools the chatGPT to apologize for its 'mistakes' even in the scenarios where its text was obviously correct - like telling it 2+2 doesn't equal 4

Re:Google in shock as Samsung considers moving to Bing as de... by __MatrixMan__ on Monday April 17, 2023 @05:07PM (#35606611)
Well yeah, it's an imperfect tool, and you have to treat it as such. Probably there's a lot to be discovered about how to use it most effectively. I just don't find that it's more problematic than the other tools in my box.

Sure, grep has never flat out lied to me the way chatGPT does, but it's a statistical model, not a co-worker, so I don't feel betrayed, I just feel... cautioned. It keeps you on your toes, which isn't such a bad state to be in.

Re:Google in shock as Samsung considers moving to Bing as de... by __MatrixMan__ on Monday April 17, 2023 @05:17PM (#35606712)
Problematically, they're much better bullshitters than ChatGPT. And if you used Google to find them, they're probably either selling you something, or you had to navigate a minefield of people who are in order to find them.
Re:Google in shock as Samsung considers moving to Bing as de... by docandrew on Monday April 17, 2023 @04:33PM (#35606209)
It’s great too when you don’t know exactly what to search for, especially for acronyms.
Re:Google in shock as Samsung considers moving to Bing as de... by scandox on Monday April 17, 2023 @11:51AM (#35602537)
What I've found is that until you see it really hallucinate like mad on a subject you know well you don't realize how crazy it can be.

Especially when I talk to it about fiction and ask questions about - for example - a specific story and you see it invent whole quotes and characters and so on...it is a masterful bullshitter.

Re:Google in shock as Samsung considers moving to Bing as de... by caeril on Monday April 17, 2023 @01:01PM (#35603503)
Hallucination problem is easily solved by using it as a code/config template or starter, and actually vetting its output. It's still a huge time-saver, even with the vetting time involved.

Cold War strategy. Trust but Verify.

Re:Google in shock as Samsung considers moving to Bing as de... by qbrass on Monday April 17, 2023 @02:03PM (#35604262)
Let the car drive itself, but do all the work of driving anyway so you can take the wheel when it screws up.
Re:Google in shock as Samsung considers moving to Bing as de... by loandbehold on Monday April 17, 2023 @01:37PM (#35603929)
That was a problem for ChatGPT3. Not so much for ChatGPT4. I also switched to ChatGPT4 for most of my searches. I only use Google now as a shortcut for navigating to specific website.
Re:Google in shock as Samsung considers moving to Bing as de... by xapata on Monday April 17, 2023 @02:20PM (#35604461)
> leary

Leary is a rare variant spelling of leery.

I mention this, because you seem to care about correctness.

Re:Google in shock as Samsung considers moving to Bing as de... by TheOtherHobbes on Monday April 17, 2023 @02:45PM (#35604792)
Is this really a problem?

What could be more 2020s than a post-truth search engine?

Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @05:54PM (#35607147)
GPT4 got a lot better at avoiding hallucinations, in my anecdotal experiences. But it ain't free yet.
Re:Google in shock as Samsung considers moving to Bing as de... by atlantic on Monday April 17, 2023 @06:07PM (#35607287)
Leery
Re:Google in shock as Samsung considers moving to Bing as de... by MattGaiser on Monday April 17, 2023 @10:41AM (#35601457)
How are you dealing with it just manufacturing answers it does not readily have?
Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @06:18PM (#35607397)
GPT4 is much better at it. So far, I haven't seen it hallucinate. GPT3 hallucinates terribly, but not that often, and it's fairly predictable in what kinds of questions it's more inclined to hallucinate.
Re:Google in shock as Samsung considers moving to Bing as de... by xnx on Monday April 17, 2023 @10:49AM (#35601590)
90-95% of your searches don't require information more recent than September 2021?
Re:Google in shock as Samsung considers moving to Bing as de... by JohnFen on Monday April 17, 2023 @11:15AM (#35602016)
That sounds about right for me. When I'm searching the web for information, only rarely does that information have to be newer than that.

That said, I'm not a fan of using these tools for search. For me, anyway, they don't even come close to doing what I want when I'm searching the web.

Re:Google in shock as Samsung considers moving to Bing as de... by penjelly on Monday April 17, 2023 @11:02AM (#35601840)
in my exp. bing even hallucinates the sources. I use chatgpt and bing side by side instead of the average google, then resort to google with those both fail.

i find chatgpt 3.5 answers better than bing. Also ive had bing end conversion with me on more than one occasion without saying anything offensive

Re:Google in shock as Samsung considers moving to Bing as de... by htrp on Monday April 17, 2023 @10:54AM (#35601698)
bing actually uses search results as part of the llm context window.

it solves a lot for hallicination and current event problems you have in chatgpt

Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @06:04PM (#35607230)
No. In few cases where there is time sensitivity, it's not an issue.

I'm using it to help me with a library integration, for example. I noticed it was recommending deprecated methods. So I copy/pasted the latest source code, asked it to update itself, and voilá.

It's super smart and learns literally in a second. Just drop recent information at it and ask what you need.

Re:Google in shock as Samsung considers moving to Bing as de... by derefr on Monday April 17, 2023 @11:50AM (#35602517)
Can you give examples of the average pre-ChatGPT Google queries you were doing, that ChatGPT can fully handle?

Personally — and having not tried ChatGPT for this — I don't think ChatGPT would do well with resolving the kinds of queries I consider Google "good at."

To me, the place where Google wins over Bing, DDG, etc. is when I know there must exist some page that uniquely talks about some extremely niche overlap of concepts; but I don't know any specific "natural key" keywords to refer to the that overlapped-set-of-concepts, and instead only have a "cloud of highly-correlated keywords for the individual concepts involved" to throw into the search box.

For example, if I'm trying to conjure from the aether a discussion people are having about an issue I'm facing with some buggy behavior in an API — where that buggy behavior doesn't spit out any distinctive error message to use in the search.

I could see ChatGPT being good at a limited version of this problem, where I could give it e.g. several definitions of a word (= correlated keywords), and it could tell me the word that fits those definitions.

But the full version of the problem — pointing you at (or regurgitating) the one unique conversation that most highly correlates with your keyword cloud — essentially implies an Internet-scale "language model": one where there are unique vertices for every unique URL. Which, if you think about it, is what a traditional search engine's index is: a very dumb, but very large correlational language model, where that "dumbness" is a valuable constraint meaning that queries are able to be run map-reduced across many nodes.

Is there something I'm missing here, that makes Bing+ChatGPT better at these types of queries than Google is?

Or are the advantages ChatGPT is bringing to the table here, in areas that have nothing to do with making search engines better at the things they're already "the best tool for the job" at, and instead are in solving problems that could be solved any number of other ways (e.g. querying a search assistant such as Siri/Alexa; or pulling up an encyclopedia article or textbook relevant to the subject and just reading it) such that a search engine wouldn't necessarily be the first tool you'd search for?

Re:Google in shock as Samsung considers moving to Bing as de... by nemothekid on Monday April 17, 2023 @12:44PM (#35603275)
There are several engineering tasks that I've just found explained better by ChatGPT than scouring Google for out of date documentation or abandoned forum posts. For example a while back I needed to encode some AAC audio frames into the ADTS format. In the work I've been doing recently, this isn't a hard task given you have the spec. The problem was I couldn't find the spec on Google - arguably it's not well supported either.

No problem for ChatGPT however which was not only able to write the code, but write it in Rust - the target language Iw as going to. Now I've just found it easier to ask ChatGPT first then go go google.

Re:Google in shock as Samsung considers moving to Bing as de... by mort96 on Monday April 17, 2023 @12:47PM (#35603316)
I had an example recently: I wanted to learn more about how certificate-based WiFi authentication worked. In the past, I would have used Google to find some resources on it, probably find that the relevant standard is called 802.1x, used Google to find the relevant Wikipedia article, skimmed that, etc. But instead of doing that, I just asked ChatGPT the specific questions I needed the answer to.

When you're asking generally about a pretty basic topic which you just happen to not be very familiar with, ChatGPT is not too dissimilar from having an expert in the field you can chat with and ask questions to. I find it to be a very effective way of querying the huge database of information that is its training dataset.

Surprisingly, the one thing it's really terrible at but which I would've expected it to be okay at, is writing config files. I sometimes ask it how to write, say, a systemd service file which does a particular thing, and it usually shows me something which looks roughly sensible but doesn't actually do what I wanted. Its nature of fancy autocomplete with no understanding really shines through in those cases. Its biggest downfall is that it has no way to recognize when it doesn't have an answer and is making stuff up.

Re:Google in shock as Samsung considers moving to Bing as de... by bink on Monday April 17, 2023 @01:23PM (#35603738)
Doesn't that leave you wondering if the answer it gave you for certificate based auth is accurate? How do you verify?
Re:Google in shock as Samsung considers moving to Bing as de... by CRConrad on Tuesday April 18, 2023 @05:46AM (#35611874)
> In the past, I would have used Google to find some resources on it, probably find that the relevant standard is called 802.1x, used Google to find the relevant Wikipedia article, skimmed that, etc.

And apparently you didn't quite notice the particular inefficiency there...

> But instead of doing that, I just asked ChatGPT the specific questions I needed the answer to.

Yeah, sure, if you want to vet hallucinations in stead of just getting the facts.

Just go directly to Wikipedia instead.

Re:Google in shock as Samsung considers moving to Bing as de... by mort96 on Tuesday April 18, 2023 @12:09PM (#35615903)
But that's the thing. I can't ask Wikipedia targeted questions. I have to read through the whole article or try to skim to the right points, if the article even covers the exact question I have.
Re:Google in shock as Samsung considers moving to Bing as de... by CRConrad on Wednesday April 19, 2023 @01:02AM (#35624425)
A) Wikipedia articles have chapters with headings.

B) Your browser (most probably) has a search function.

Re:Google in shock as Samsung considers moving to Bing as de... by bentcorner on Monday April 17, 2023 @12:49PM (#35603334)
Over the weekend I wanted a recipe for a dish I wanted to make and the first recipe I found required an important ingredient I didn't have. I thought I'd give ChatGPT a shot and asked it for the same recipe but not including that ingredient to see if it could come up with an alternative formulation.

I'm sure that recipe exists somewhere on the internet but ChatGPT gave something to me in a very succinct format with none of the usual bullshit you deal with when looking through search results. ChatGPT also thankfully did not include the usual recipe backstory.

Re:Google in shock as Samsung considers moving to Bing as de... by vineyardmike on Monday April 17, 2023 @12:52PM (#35603378)
I’m not the person you’re replying to, but I had been asking this question for a while but now I’m a convert. Here are some of my most recent uses:

how to create a multi line string in a bash script. I needed to encode a human-readable JSON string in a curl call and didn’t know how. Google game me crummy tutorial sites, GPT gave me instructions, and when provided with the target, did all the formatting too.

I found it also understands git well. I use git at work, but I almost never use anything beyond push/pull/commit so crazy rebases or merges and stuff I still have to search for instructions to remember them. Now GPT can just explain to me the steps for my particular case. When I googled things, I’d search for keywords and stuff based on my knowledge and piece together the steps myself.

On a counter example, I recently had an intern who botched their config on VsCode and didn’t know what settings to fix. I found it was easier to google search how to reset things than use GPT. Ymmv.

Re:Google in shock as Samsung considers moving to Bing as de... by ZephyrBlu on Monday April 17, 2023 @01:20PM (#35603711)
I was a skeptic, but it's very useful and not hallucinatory for small and specific coding questions.

For example, today I asked ChatGPT how to write a class method in Ruby and to explain the class << self idiom. Super simple stuff, but it gives accurate answers and it's way more convenient than Google.

For this class of simple queries there's a lot of overhead to do a Google search and then try to filter out bullshit and padded results vs a super simple prompt to ChatGPT.

Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @05:58PM (#35607169)
Almost anything related to programming.

Geographical information about a region.

What is the name of a song I have in my mind.

Virtually anything else. I'm studying architecture and read about associations of feelings that cardinal points transmit in a house (north, south, east, west). Like, east is associated with youth because of sunrise. At first it wasn't obvious why, so I asked ChatGPT and it explained everything brilliantly to me.

It takes me an order of magnitude less time to educate myself on ChatGPT comparing to Google.

Re:Google in shock as Samsung considers moving to Bing as de... by thatguy0900 on Monday April 17, 2023 @01:08PM (#35603582)
I'm very curious what will happen when seo spammers come after chatgpt.
Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @06:07PM (#35607280)
I'm sure they'll use ChatGPT to come up with solutions.

Spammers will, too, and since OpenAI has access to what they're asking and can easily flag their questions, they can feed misleading guidance to spammers.

Re:Google in shock as Samsung considers moving to Bing as de... by tough on Monday April 17, 2023 @10:06AM (#35600876)
Well that and a 10B investment right?
Re:Google in shock as Samsung considers moving to Bing as de... by birdyrooster on Monday April 17, 2023 @10:08AM (#35600908)
I’ve used bing with gpt and it’s way worse than ChatGPT idk what you mean. I’d just as well use Google tbh. It wasn’t impressive.
Re:Google in shock as Samsung considers moving to Bing as de... by rmbyrro on Monday April 17, 2023 @10:16AM (#35601025)
The thing is: Google is threatened for the first time in its decades of history. It might not be better, yet, but it definitely is a real and existential threat to Google.
Re:Google in shock as Samsung considers moving to Bing as de... by visarga on Monday April 17, 2023 @12:37PM (#35603184)
Google is threatened by MS and OA, OA is threatened by Stable Diffusion and MiniGPT-4. We are wondering if there will still be developer work in 10 years. Everyone is threatened. But the direction seems good - open sourcing such models means everyone will benefit, it's just assumed you can use a chatbot, nothing special. And for the time being all these bots are dependent on human in the loop. There is no single high stakes situation where you can let it run unsupervised. That means we are kind of in the tall ladder to get to the moon situation.
Re:Google in shock as Samsung considers moving to Bing as de... by birdyrooster on Monday April 17, 2023 @07:41PM (#35608117)
If anything we will have more work because we will have more people capable of churning it out at a predictable rate.
Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Monday April 24, 2023 @02:04PM (#35691005)
Eh. Remember when Google was threatened by DuckDuckGo and other privacy search engines? Google is always being "threatened" by something or the other.
Re:Google in shock as Samsung considers moving to Bing as de... by tpmx on Monday April 17, 2023 @10:50AM (#35601620)
I just can't get over the ugly visual design and haphazard UX on bing.com.

For instance: That Microsoft Rewards counter? Ugh.

Re:Google in shock as Samsung considers moving to Bing as de... by lerchmo on Monday April 17, 2023 @12:29PM (#35603075)
I think chatgtp itself with access to search / wolfram / apps etc is a more serious competitor than Bing.
Re:Google in shock as Samsung considers moving to Bing as de... by amluto on Monday April 17, 2023 @12:18PM (#35602914)
Google has spent the last 10 years ago making Google worse. They achieved this in large part by making the whole Internet worse [0], but a search engine with results of the quality of Google 10 years ago would be a serious competitor.

[0] For example, Google used to have a fairly strictly enforced rule that indexable content had to actually be visible to an unauthenticated user. The current crop of sites that have apparently useful content in snippets but that hide it when loaded would have been penalized, possibly severely.

Re:Google in shock as Samsung considers moving to Bing as de... by lerchmo on Monday April 17, 2023 @12:28PM (#35603056)
They really have a flywheel of internet destruction. The fact that they own the entire display advertising business + search and ping pong people from a 50% paid search listing to a CPM arbitrage SEO website and back is just gross.
Re:Google in shock as Samsung considers moving to Bing as de... by prox on Monday April 17, 2023 @12:30PM (#35603095)
It’s almost if there is a downside to treating your users like shit. Google is such a weird company.
Re:Google in shock as Samsung considers moving to Bing as de... by ehvatum on Monday April 17, 2023 @01:20PM (#35603712)
It’s an advertising company. Their destiny is to reach parity with Clear Channel Communications in terms of ethics and quality.
Re:Google in shock as Samsung considers moving to Bing as de... by all2 on Monday April 17, 2023 @01:41PM (#35603982)
I've been using DDG and Brave for a few years now, and I went back to Google yesterday because its the default for Chrome on my phone. I was startled at the difference in quality, especially with Brave vs Google. Brave typically prefers long-form writing and the quality of the articles is typically a lot higher than what I found using Google.
Re:Google in shock as Samsung considers moving to Bing as de... by slig on Monday April 17, 2023 @01:45PM (#35604038)
Brave Search is like Google from 2005/6.
Re:Google in shock as Samsung considers moving to Bing as de... by catskull on Monday April 17, 2023 @05:47PM (#35607067)
this comment got me to switch from google, thanks
Re:Google in shock as Samsung considers moving to Bing as de... by UberFly on Monday April 17, 2023 @03:18PM (#35605204)
They really feel like they've reached a 'Microsoft of the late 90s' phase.
Re:Google in shock as Samsung considers moving to Bing as de... by hdjjhhvvhga on Monday April 17, 2023 @04:45PM (#35606389)
I'm afraid we're not there yet.
Re:Google in shock as Samsung considers moving to Bing as de... by narrator on Monday April 17, 2023 @06:01PM (#35607210)
After 2016, Google went on a crusade to save the universe by stamping out all misinformation and seems to have highly deranked all forums and blogs in favor of mainstream sites. This has made Google unusable for any political or controversial subject matter. This has also made their LLM efforts too cautious as they can't handle the political controversy of an LLM and can't verify that it will never return anything that offends anyone.

It does seem like Larry and Sergei are finally back trying to fix the excessively politically sensitive and overly cautious culture. Larry, having disappeared to Fiji for several years, must have been pretty bored or annoyed with running it.

Re:Google in shock as Samsung considers moving to Bing as de... by trafficante on Monday April 17, 2023 @11:46PM (#35609744)
It’s not just Google.

Yesterday night I was trying to recall the name of a particular SCOTUS case that I had (semi-incorrectly) thought was connected to the 14th Amendment.

Bombed out on the SERPs two or three times, so I started looking for an very old article by Thomas Sowell that randomly introduced me to the case a few years back. I knew it was something regarding the unintended consequences of the Civil Rights Act.

Neither Google nor DDG gave me ANY useful results for 3-5 variations on “scholarly critique of the Civil Rights Act”. I eventually remembered the Sowell connection and even adding his name in quotes only got me to a page deboonking the article I was searching for!

I’m very far from being a right winger or whatever so I’ve never really experienced this sort of thing before, but my god is the “no no, you don’t REALLY want to search for THAT” silent censorship out of control. Millions to billions of people use these search engines daily and assume they’re mildly biased but otherwise shining portals to the sum total of human knowledge.

In hindsight, I suspect I would have immediately found the SCOTUS case with my initial search on 2010 era Google. Very much seems like my starter queries were triggering the Bad Think Detected algorithm.

Re:Google in shock as Samsung considers moving to Bing as de... by CRConrad on Tuesday April 18, 2023 @05:36AM (#35611809)
> deboonking

*debunking

Re:Google in shock as Samsung considers moving to Bing as de... by uh-quan on Tuesday April 18, 2023 @11:06AM (#35614961)
Original spelling is intended, a purposeful and humorous misspelling introduced by a meme.
Re:Google in shock as Samsung considers moving to Bing as de... by CRConrad on Wednesday April 19, 2023 @01:03AM (#35624427)
Aha, thanks.
Re:Google in shock as Samsung considers moving to Bing as de... by narrator on Tuesday April 18, 2023 @07:26AM (#35612529)
Yandex seems to have a bunch of links to what you're looking for. Sadly, Yandex is the only decent search engine I've found for these sorts of topics.

https://yandex.com/search/touch/?text=scholarly+critique+of+...

Re:Google in shock as Samsung considers moving to Bing as de... by TheKarateKid on Monday April 17, 2023 @06:05PM (#35607256)
While I have many reasons that Google made the Internet worse (AMP, censoring search, forcing localized search results, privacy, etc.) I don't think the hidden content is their fault but rather that of publishers.

Publishers blamed Google for declining revenue since they had to make their content openly accessible and therefore free in order to be visible to users on search. The EU tried to make Facebook and Google pay publishers to account for this. I think allowing paywalled content was a compromise to prevent this legislation from passing.

That being said, I agree with the publishers especially since hypocritically Google and Facebook strictly don't allow scraping of their services and litigate those who do.

Google could easily fix this by putting a symbol or label on paywall-related content so you know not to click it.

Re:Google in shock as Samsung considers moving to Bing as de... by amluto on Monday April 17, 2023 @08:59PM (#35608690)
Huh, do you have a source for the EU issue?
Re:Google in shock as Samsung considers moving to Bing as de... by matthewdgreen on Monday April 17, 2023 @12:38PM (#35603185)
Is anyone outside of the HN crowd actually using Bing/GPT? Have the numbers shifted on usage in a way that would support the claim that Bing is making inroads on Google usage numbers, or is this just about subjective judgement and hype? Because if it’s just the latter, I find it hard to get excited about the Bing/GPT experience.

People are acting like Bing has created some big market success and Samsung is running to them because the tech is better. But the alternative explanation is simple: vendors are always looking for reasons to put mediocre non-Google search as default on their products, so they can extract more money from search engine providers. Samsung sees the current hype around Bing/Google/AI as a convenient negotiating point, since the media will portray this as “Samsung switches to awesome AI search” rather than “Samsung forces its users to use crummy Bing.”

Re:Google in shock as Samsung considers moving to Bing as de... by thatguy0900 on Monday April 17, 2023 @01:07PM (#35603565)
I think the problem is Google is also pretty crummy. Ai is in a golden age without poisoned data right now. But wait until Bing gets popular and blackhat seo types start poisoning chatgpt. It will stop being useful, and I suspect in a way that will be unfixable since these language models are so hard to wrangle.
Re:Google in shock as Samsung considers moving to Bing as de... by sho_hn on Monday April 17, 2023 @01:36PM (#35603917)
There's another side to that medal: At the moment nobody takes any issue with OpenAI doing filtering and curation in deciding what is part of their training data set, aside from perhaps the anti-bias crowd. "AI neutrality" is not yet a topic. Yet.
Re:Google in shock as Samsung considers moving to Bing as de... by init2null on Monday April 17, 2023 @02:46PM (#35604802)
I've already seen that several times with image generation. Most recently was an article commenting on how the American smile was polluting generated photos. People can't decide what they want. Do they want licensed, curated commercial photos in the database or do they want search engine style neutrality? You really can't have both.
Re:Google in shock as Samsung considers moving to Bing as de... by marcosdumay on Monday April 17, 2023 @11:09PM (#35609515)
> People can't decide what they want.

You mean, so that you can satisfy everybody at the same time?

No, sorry, the world doesn't work this way.

Re:Google in shock as Samsung considers moving to Bing as de... by ipaddr on Monday April 17, 2023 @04:25PM (#35606098)
Musk was on the air this week talking about how the current AI is biased on the left as he promotes his new AI company
Re:Google in shock as Samsung considers moving to Bing as de... by smackeyacky on Monday April 17, 2023 @05:48PM (#35607086)
Lets laugh and watch him make the "truth social" of AI, hopefully setting fire to another few billion in the process.
Re:Google in shock as Samsung considers moving to Bing as de... by ipaddr on Tuesday April 18, 2023 @03:14PM (#35618631)
People laughed at paypal, tesla and spacex. Now he owns twitter.

Being the richest gives someone a lot of power to make others look foolish

Re:Google in shock as Samsung considers moving to Bing as de... by retrocryptid on Monday April 17, 2023 @05:52PM (#35607123)
It's always nice to hear Mr. Musk has not given up his cannabis habit.
Re:Google in shock as Samsung considers moving to Bing as de... by berniedurfee on Monday April 17, 2023 @07:27PM (#35608003)
…or maybe he has!
Re:Google in shock as Samsung considers moving to Bing as de... by xapata on Monday April 17, 2023 @02:19PM (#35604443)
> without poisoned data right now

It already seems poisoned to me. It's popularity over correctness, because LLMs don't know semantics.

Re:Google in shock as Samsung considers moving to Bing as de... by AJ007 on Monday April 17, 2023 @02:16PM (#35604414)
The users who pay attention to search quality aren't impacted by the default search option. They will just go back to Google or whatever alternative they wish.

The users who the default engine really locks in are the ones who just mostly click ads and have no idea they are ads. When they use Google they are mostly clicking ads anyways, so the search result quality will appear about the same with Bing. Maybe even better if there are fewer ads.

For Microsoft, getting more users on board means higher ad volume which brings more advertisers who are going to spend the time to manage Bing ad campaigns. You can bet they've done the calculations for how much money they can spend at what price. Ultimately that leads to higher monetization and then Microsoft can pay other companies (like Apple) to switch the default engine.

Google is a multi-trillion dollar attention tax that just sucks money from the global economy. They've been wildly mismanaged since Eric Schmidt's CEO tenure ended. It's been a long time coming, but the timer is running out of sand for Google fast. The revenue may take a long time to peak and decline but when they start missing their quarterly earnings it will be a bloodbath for Google's employees.

Re:Google in shock as Samsung considers moving to Bing as de... by brookst on Monday April 17, 2023 @02:47PM (#35604812)
Your tone subs like you're contradicting a point, but your actual comment is completely in like with the idea that Google has been caught by surprise that Bing is good enough (as measured by market sentiment) to be a credible threat.
Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Monday April 17, 2023 @01:53PM (#35604141)
>If you had told me 3 months ago that Bing would be a serious threat to Google, I still would have laughed.

Every day I enter a few difficult queries on both Google and Bing to see if Bing gives me something better. I'm still laughing that people think Bing is a serious threat.

Re:Google in shock as Samsung considers moving to Bing as de... by mhermher on Monday April 17, 2023 @02:24PM (#35604513)
Maybe my queries are not difficult enough. Do you have an example?
Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Monday April 17, 2023 @05:10PM (#35606634)
Ok here's one: "why did capote and vidal hate each other"
Re:Google in shock as Samsung considers moving to Bing as de... by jhatax on Tuesday April 18, 2023 @12:57AM (#35610119)
Answer from the Bing Chat feature (no edits):

Truman Capote and Gore Vidal were two American writers who had a long-standing feud with each other. The feud began when Capote wrote an article for Esquire magazine in which he claimed that Vidal had been thrown out of the White House after making a pass at a member of President Kennedy's family². Vidal took Capote to court for libel, where the two traded insults². After the pair settled out of court, their feud continued – even outliving Capote².

I hope that helps!

Source: Conversation with Bing, 4/17/2023(1) The A-Z of Gore Vidal | Gore Vidal | The Guardian. https://www.theguardian.com/books/2012/aug/01/the-a-z-gore-v... Accessed 4/17/2023. (2) Why Did Gore Vidal and William Buckley Hate Each Other? - Daily Beast. https://www.thedailybeast.com/why-did-gore-vidal-and-william... Accessed 4/17/2023. (3) Feud sensation! Why Vargas Llosa thumped Márquez. https://www.theguardian.com/books/booksblog/2007/mar/13/feud... Accessed 4/17/2023. (4) A life in feuds: how Gore Vidal gripped a nation - The Guardian. https://www.theguardian.com/books/2015/aug/14/gore-vidal-gri... Accessed 4/17/2023. (5) ‘Just a couple of fags’: Truman Capote, Gore Vidal, and celebrity feud. https://www.tandfonline.com/doi/full/10.1080/19392397.2015.1... Accessed 4/17/2023. (6) Truman Capote’s unhappy ending | PBS NewsHour. https://www.pbs.org/newshour/health/truman-capotes-unhappy-e... Accessed 4/17/2023.

Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Monday April 24, 2023 @02:00PM (#35690967)
Not a very satisfying answer because it doesn't answer why Capote would slander Vidal in the first place. Indeed the feud existed before the Esquire slander took place so it's incorrect/hallucinatory for Bing Chat to say "The feud began when...".

Oh, and references (2) and (3) seem to be hallucinated and are unrelated to the question and response despite being cited inline. The other ref links are valuable but well then it's just a search engine with more noise.

Re:Google in shock as Samsung considers moving to Bing as de... by anotherman554 on Monday April 17, 2023 @02:07PM (#35604307)
Are you comparing Google to the "new A.I. powered Bing, only in Microsoft edge" or to the normal Bing search engine?
Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Monday April 17, 2023 @05:08PM (#35606620)
The Bing search engine not the chatbot. Is there some v2 Bing search engine? A quick Bing search didn't reveal anything about it.
Re:Google in shock as Samsung considers moving to Bing as de... by anotherman554 on Monday April 17, 2023 @07:58PM (#35608247)
The Bing chatbot searches the web for you, it doesn't just spit out answers like ChatGPT. There's no clear distinction between the Chatbot and a search engine.

I just asked it about something in today's news and it answered it and provided links to 6 news articles on that topic.

Re:Google in shock as Samsung considers moving to Bing as de... by roncesvalles on Tuesday April 18, 2023 @12:42AM (#35610031)
It's unfortunate that it requires logging in to Edge with your Microsoft account because I'm just not going to do that. I don't sign in to browsers.
Re:Google in shock as Samsung considers moving to Bing as de... by pmontra on Monday April 17, 2023 @02:16PM (#35604421)
Maybe I'm using a different Bing because I access it through Duck Duck Go, but it doesn't seem better than Google. I often have to add a !g to technical searches because DDD doesn't return the right results. Google has them in the very first links. I'll try to use Bing directly.
Re:Google in shock as Samsung considers moving to Bing as de... by 3836293648 on Monday April 17, 2023 @10:17PM (#35609192)
Raw ddg or google are awful for technical searches. But at least having ddg as default lets you have !whatever for specific topics.
Re:Google in shock as Samsung considers moving to Bing as de... by impulser_ on Monday April 17, 2023 @03:43PM (#35605540)
Did ChatGPT even make Bing a threat?

Bing has only 10m+ downloads on Android. Not even a top 200 app.

Samsung switch too Bing will hurt Samsung more than Google.

Re:Google in shock as Samsung considers moving to Bing as de... by rafark on Monday April 17, 2023 @05:12PM (#35606656)
“Only has 10 million downloads” wow
Re:Google in shock as Samsung considers moving to Bing as de... by omeid2 on Monday April 17, 2023 @10:04AM (#35600855)
The distinction between a site and native app is moot, if not an argument for native apps.
Re:Google in shock as Samsung considers moving to Bing as de... by bookofjoe on Monday April 17, 2023 @10:03AM (#35600840)
Or that someday Apple would be the most valuable company in the world
Re:Google in shock as Samsung considers moving to Bing as de... by EVa5I7bHFq9mnYK on Monday April 17, 2023 @11:28AM (#35602222)
I moved to Bing a year ago, as 1) Google became a senseless SEO swamp 2) they don't allow VPN.
Re:Google in shock as Samsung considers moving to Bing as de... by warner25 on Monday April 17, 2023 @11:32AM (#35602288)
I think we still have a long way to go before people are actually saying "Bing it." Then it's a serious threat.
Re:Google in shock as Samsung considers moving to Bing as de... by criddell on Monday April 17, 2023 @12:28PM (#35603062)
I suspect some people google for things on Bing.
Re:Google in shock as Samsung considers moving to Bing as de... by Ageodene on Monday April 17, 2023 @03:16PM (#35605188)
Man I haven't used Google in 10 years yet I still say I "Googled it." It's just a saying at this point, not an endorsement.
Re:Google in shock as Samsung considers moving to Bing as de... by retrocryptid on Monday April 17, 2023 @05:55PM (#35607157)
I have a friend who started saying "let me just bing that" to get people to laugh. Now I've started saying it at work... originally for a laugh, but I find I'm using DDG and Bing more often than Google now. (Alas how I miss AltaVista) So it may be sooner than you think. I mean... my data set is only two people, so maybe it will only be 2 hours sooner than you think.
Re:Google in shock as Samsung considers moving to Bing as de... by mark_l_watson on Monday April 17, 2023 @11:59AM (#35602650)
Even though I have invested heavily in Apple's sandbox world, I am very impressed by ChromeOS and inexpensive Chromebooks by 3rd parties. I have close to the cost of a car invested in Apple gear, yet, if I had to I could do all of my writing and coding on the very inexpensive Lenovo Duet Chromebook I bought a year ago. The Linux container support is OK, and I usually use remote servers anyway.

For search, Bing + ChatGPT is now my driver for search. I still use Google and Duck Duck Go occasionally, but usually I am OK with waiting a short while for Bing + ChatGPT results.

Re:Google in shock as Samsung considers moving to Bing as de... by kagevf on Monday April 17, 2023 @02:49PM (#35604839)
> I usually use remote servers anyway

Sorry for the OT question - do you use slime-tramp? And if so, do you have a way to use M-. (slime-edit-definition) without having to re-compile files using the remote paths?

Re:Google in shock as Samsung considers moving to Bing as de... by mark_l_watson on Monday April 17, 2023 @04:09PM (#35605907)
I usually use Mosh (instead of SSH) and have a nice Emacs setup on remote servers. If I am using an iPad Pro instead of a laptop, I have Emacs on remote servers configured with Mosh to accept virtual mouse clicks (by tapping the iPad screen) to jump around source files and scrolling with screen gestures. This might seem awkward, but it is not.

For Common Lisp, running Emacs on a remote server instead of slime-tramp has always been good enough. Would you suggest I try slime-tramp?

Re:Google in shock as Samsung considers moving to Bing as de... by kagevf on Monday April 17, 2023 @04:28PM (#35606142)
> I usually use Mosh

Mosh as in "mobile shell"? https://mosh.org/

> Would you suggest I try slime-tramp?

I don't know yet, I've just started trying it out.

What made me want to try it was that I could use GUI Emacs to connect to emacs running on a different machine and still have full access to all the emacs keybindings.

So far, the downsides that I have encountered are that M-. and C-c C-k (slime-compile-and-load-file) don't quite work. The work-around would be to visit each file using the remote path and re-compile them so that the running Lisp image can map what's in the image to a path tramp recognizes. Then M-. and C-c C-k should work.

To recompile, select all then compile (X-c X-p C-c C-c) works, or I think C-c M-k also works. Not a great solution if there are a lot of files, though.

IIUC the problem boils down to M-. eventually calling (xref-find-definitions) which is an emacs built-in, and I think that's why the tramp paths aren't translating until a re-compile is done.

Re:Google in shock as Samsung considers moving to Bing as de... by 2OEH8eoCRo0 on Monday April 17, 2023 @12:18PM (#35602920)
They used to ship a Google Drive app for Windows that adds it to Explorer similar to OneDrive. They killed it, as with everything else.
Re:Google in shock as Samsung considers moving to Bing as de... by kvn8888 on Monday April 17, 2023 @12:22PM (#35602970)
No, backup and sync was rebranded to Google drive for windows
Re:Google in shock as Samsung considers moving to Bing as de... by 2OEH8eoCRo0 on Monday April 17, 2023 @01:00PM (#35603486)
Very well, I stand corrected.
Re:Google in shock as Samsung considers moving to Bing as de... by qikInNdOutReply on Monday April 17, 2023 @09:56AM (#35600754)
Somewhere some shareholders are whispering to stage a culture revolution in the G.
Re:Google in shock as Samsung considers moving to Bing as de... by pmlnr on Monday April 17, 2023 @10:20AM (#35601113)
>One of the reasons for Google getting so good early on was that they had oodles of usage data to test and improve their search functionality forming a positive feedback loop

???

PageRank. It was PageRank, and the fact that they didn't rely on the lies put into <meta> tags. There was no feedback loop at that point.

Re:Google in shock as Samsung considers moving to Bing as de... by collaborative on Monday April 17, 2023 @10:21AM (#35601122)
I created AISearch.vip but honestly I am now going to open source it and make it a locally run stand-alone AI search engine because it's absurd having to call OpenAI APIs in the backend when I can let the user run it with their own API keys

There's no moat in anything AI, but MS gets OpenAI access at a discount and therefore will win

Re:Google in shock as Samsung considers moving to Bing as de... by bachmeier on Monday April 17, 2023 @10:25AM (#35601191)
> Now that AI has upset the applecart, they can use Bing to choke off Google's airsupply.

It's more like Google has to change from optimizing for next week's revenue numbers to optimizing for user experience. People have been saying for years that their search results are trash. That we haven't seen a response from Google may be an indicator that they aren't able to return useful search results.

Re:Google in shock as Samsung considers moving to Bing as de... by ChildOfChaos on Monday April 17, 2023 @11:42AM (#35602412)
'People have been saying for years that their search results are trash'.

Have they? I hear people say this on Hacker news but i've never heard it anywhere else, people seem to be using the internet just fine with Google as there main search engine, what is the alternative? Bing? It's still trash and Bing Chat is like a worse version of ChatGPT, I don't see it replacing Google currently.

Re:Google in shock as Samsung considers moving to Bing as de... by pteraspidomorph on Monday April 17, 2023 @03:18PM (#35605201)
Bing Chat was better but after three months of very hard work Microsoft successfully managed to remove all the good parts.
Re:Google in shock as Samsung considers moving to Bing as de... by kccqzy on Monday April 17, 2023 @07:49PM (#35608185)
How naïve of Microsoft! They clearly didn't have enough experience to know that they have to remove the good parts and make it bland in order to make the product viable.
Re:Google in shock as Samsung considers moving to Bing as de... by rurp on Monday April 17, 2023 @04:08PM (#35605891)
FWIW, many of the non-tech people I know gripe about the same user facing issues that come up on HN, including poor Google search results. They just don't post about it on the internet and might not even know that there are alternatives.

I would bet that a good chunk of users don't know that you can change the default browser or search engine, or at least don't think to do so. They might not like the UX, but they have other things occupying their focus and muddle through a bad experience with their phone or PC, just like they do with many other mediocre interfaces throughout the week.

Re:Google in shock as Samsung considers moving to Bing as de... by P_I_Staker on Tuesday April 18, 2023 @12:27PM (#35616187)
They've been pretty good about making some results on the first page be better than competition still, and with niche search features IME.

If I want to find artists, lyrics, locations, results of sporting events, other special events... I'm not sure all the things, but DDG doesn't even compare.

Re:Google in shock as Samsung considers moving to Bing as de... by pibechorro on Monday April 17, 2023 @10:25AM (#35601200)
We will only see a monopoly if there is protectionism. Regulations, licensing, do not compete patents, etc.
Re:Google in shock as Samsung considers moving to Bing as de... by delfinom on Monday April 17, 2023 @10:31AM (#35601296)
>They should have tried to make a better desktop OS (just buy Canonical or something)

Ah yes, Canonical, land of people attempting to fork the Linux ecosystem and getting shot down by everyone and doubling down.

Would be a perfect fit for Google.

Re:Google in shock as Samsung considers moving to Bing as de... by andsoitis on Monday April 17, 2023 @11:07AM (#35601916)
> They should have tried to make a better desktop OS

Desktop OS's are not the long term future of computing, is it? But they were astute in acquiring Android. Meanwhile, Microsoft thought that a mobile OS is just a desktop OS squished onto a smaller screen.

Re:Google in shock as Samsung considers moving to Bing as de... by GeekyBear on Monday April 17, 2023 @12:19PM (#35602923)
> I always thought that Google made a big blunder by not encroaching upon Microsoft's turf more aggressively.

I'm always been shocked that Google didn't face antitrust action over using their internet video monopoly to kill Windows Phone. They wouldn't create a Youtube app for Windows Phone, nor would they allow Microsoft to create one themselves.

Re:Google in shock as Samsung considers moving to Bing as de... by JustLurking2022 on Monday April 17, 2023 @12:54PM (#35603414)
I had a Windows phone and android simultaneously - I actually liked the UI on the windows phone but I think I may have been the only person on earth that did because I virtually never saw another one. From that perspective, I can understand choosing not to build for the platform.
Re:Google in shock as Samsung considers moving to Bing as de... by GeekyBear on Monday April 17, 2023 @01:06PM (#35603560)
I can understand not wanting to build an app yourself, but when you hold a monopoly on internet video and you won't allow your platform competitors to build an app on their own dime, that really should have triggered antitrust action.

I can remember Google taking similar actions to lock out Amazon's Echo Show.

https://www.theverge.com/2017/9/26/16371292/google-youtube-a...

If anything, Google has been too aggressive.

Re:Google in shock as Samsung considers moving to Bing as de... by matheusmoreira on Monday April 17, 2023 @12:20PM (#35602950)
Is this really about AI and ChatGPT? Google search just sucks now. I actually get better results from Bing and Duck Duck Go.

> then eat into Microsoft Office market share by releasing Google Office for Desktop

With their inferior products? Not a chance. Google's apps are so far away from even competing with Microsoft's it's not even funny. Google Sheets doesn't even have proper tables. I wouldn't even be surprised if they cancelled it.

Re:Google in shock as Samsung considers moving to Bing as de... by Rastonbury on Monday April 17, 2023 @12:51PM (#35603357)
The fact that big corps have moved to Gsuite always surprises me and credit to Google salespeople. But they will never meaningfully breach Office, people at Microsoft fight tooth and nail when renewals are up and Google is in the picture
Re:Google in shock as Samsung considers moving to Bing as de... by thebytefairy on Monday April 17, 2023 @11:17PM (#35609570)
As someone who's worked at both gsuite and office shops, I would pick gsuite every time. After the first place where I used gsuite I used to try to figure out which I'd have to use before applying somewhere new.
Re:Google in shock as Samsung considers moving to Bing as de... by Rastonbury on Thursday April 20, 2023 @11:33PM (#35649555)
Depends on use case, I regularly use sheets with 20k+ rows, experience is night and day
Re:Google in shock as Samsung considers moving to Bing as de... by rchaud on Monday April 17, 2023 @01:01PM (#35603496)
A Google desktop OS wasn't going to win against Windows in PC gaming compatibility. Nor was it going to displace MS Office + Active Directory at the enterprise level.

With ChromeOS, they took the route available to them, which was to enter the school market and try to build something from there.

Re:Google in shock as Samsung considers moving to Bing as de... by taylodl on Monday April 17, 2023 @01:09PM (#35603602)
Google's whole raison d'être was internet computing - computing at scales never before seen. Think "BigFiles" and the original Google search. They were able to leverage that technology in creating AdSense, which is their huge money-maker. Google's challenge has been finding ways to monetize their internet compute technologies. But now that it's 25 years later and more and more people have internet-scale computing available to them it appears Google is losing their edge. What used to be their "special sauce" has now become a commodity. It's a story as old as business.
Re:Google in shock as Samsung considers moving to Bing as de... by kccqzy on Monday April 17, 2023 @07:31PM (#35608043)
Increasingly people don't need this kind of special sauce to run a big Internet service. Everything that's challenging has been outsourced to public clouds. Just pay more and those special sauce comes to you.

Admittedly Google still has some special sauce left, but in my opinion those special sauce only improves efficiency; it doesn't enable one to do something that's impossible otherwise. (I've been reading about some public research reports about Google's special sauce: they range from special user space networking to new congestion control to custom TPUs etc.)

Re:Google in shock as Samsung considers moving to Bing as de... by taylodl on Tuesday April 18, 2023 @08:53AM (#35613338)
I'd say it another way - everything that's challenging has been commoditized and is available from your choice of public cloud providers. You've identified new special sauce opportunities for Google, the question is can these new opportunities generate as much revenue as they'd been enjoying?
Re:Google in shock as Samsung considers moving to Bing as de... by hintymad on Monday April 17, 2023 @01:48PM (#35604079)
> They should have tried to make a better desktop OS

Wouldn't office suite be a better target? Everyone uses it. Lots of low hanging fruits. Easy to win the heart of geeks. Ample opportunities to integrate with other enterprise services.

Re:Google in shock as Samsung considers moving to Bing as de... by wslh on Monday April 17, 2023 @02:28PM (#35604561)
If Microsoft's 48-year history has shown anything, it is that they can produce subpar products, experience numerous failures, make poor investments and acquisitions, and even ruin products (e.g., Skype), yet they remain resilient and successful!

As for Google, I am uncertain whether they were prepared for this competition because, firstly, the business terms offered by Microsoft might have been quite strategic, and secondly, the Google search engine has not experienced significant innovation or improvement since PageRank, at least from a user experience perspective rather than complexity. I will regale my descendants with stories of a time when I searched for something and found at least one relevant result among the top 20.

Re:Google in shock as Samsung considers moving to Bing as de... by brokencode on Monday April 17, 2023 @03:13PM (#35605150)
That to me is the big difference between Google and Microsoft. Microsoft is willing to slowly build on something for years before it goes anywhere. They maintain their products for incredible amounts of time, such as how IE11 was only killed off like a decade after its release.

Google on the other hand is always chasing the next big thing. It just doesn’t have the institutional attention span to do anything really big. If a project isn’t an explosive hit right away, Google moves on to the next big idea.

Re:Google in shock as Samsung considers moving to Bing as de... by ignoramous on Monday April 17, 2023 @02:42PM (#35604756)
> ...Google Office for Desktop

They did one better and made Chrome so good that its the OS for most, for all intents and purposes, now.

Re:Google in shock as Samsung considers moving to Bing as de... by Macha on Monday April 17, 2023 @02:44PM (#35604782)
What would a Google office for desktop do that the current Google docs doesn't?

Even MS is moving office to being cloud based, so it's not clear business users value local document availability that much - rather the opposite, I've worked in places that like cloud services because locking out their data from a disgruntled or departed employee is one button away.

Re:Google in shock as Samsung considers moving to Bing as de... by layer8 on Monday April 17, 2023 @04:03PM (#35605833)
There are worlds of difference between MS Office and Google Docs in terms of features and abilities. There’s actually a risk for MS to lose their edge by moving to the cloud with a reduced feature set.
Re:Google in shock as Samsung considers moving to Bing as de... by Macha on Monday April 17, 2023 @06:30PM (#35607511)
Would Google Docs have more features if they had to maintain more platforms? I'd expect the opposite.
Re:Google in shock as Samsung considers moving to Bing as de... by SecretDreams on Monday April 17, 2023 @02:52PM (#35604898)
Have people used BING lately? It's still not good - but maybe it will improve.

Google search has just gotten worse and is more ad prone. It's still better, but not golden age google - not even close.

Re:Google in shock as Samsung considers moving to Bing as de... by yusufnb on Monday April 17, 2023 @08:31PM (#35608512)
Google did encroach. Google office/docs is much better than Microsoft. Chrome OS is a better OS for most non-tech jobs. The browser is the operating system for most people, and Chrome is leading in that. They won on mobile as well with Android. Google Workspace, in my opinion, is much better than Microsoft.

It's their outdated search bringing everything else down it seems.

Re:Google in shock as Samsung considers moving to Bing as de... by batiudrami on Monday April 17, 2023 @08:44PM (#35608597)
Google Docs is not anywhere close to as powerful or as performant as Microsoft Office. I don’t really see how someone familiar with both forward suites could think that is the case.
Re:Google in shock as Samsung considers moving to Bing as de... by DangitBobby on Tuesday April 18, 2023 @12:08AM (#35609859)
Pretty much the only notable advantage MSO for my use is excel, which is better for "advanced" spreadsheet workloads. For collaborative work and 99% of documents and spreadsheets, Google docs is the superior option.

I haven't opened a MS product in years and my life is better for it. Their Mac product lineup is particularly lackluster.