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Re:EU brings in 'right to repair' rules for appliances by deanclatworthy on Tuesday October 01, 2019 @02:05AM (#21122464)
I don’t share the scepticism shared by other commenters. No matter how you look at this it’s a step in the right direction. We have needed this legislation for at least ten years now. Hopefully it will be iterated on and improved if manufacturers try to find ways around it. The EU has shown it’s willing to legislate in many areas for the better (and worse).
Re:EU brings in 'right to repair' rules for appliances by DavidHm on Tuesday October 01, 2019 @05:07AM (#21123425)
This might be a personal impression, but there seems to be a reflexive (negative) response from many posters here regarding any new regulation that the EU produces.

I've been trying to wrap my head about whether that's different than the negative response about any regulation in general (including the US one), and I feel like it is more negative; as for why, I would only be speculating.

Re:EU brings in 'right to repair' rules for appliances by daleharvey on Tuesday October 01, 2019 @07:51AM (#21124286)
I have noticed this as well. Hacker News generally considers itself liberal but actually holds very conservative views (see any thread on gender equality). The EU is being positioned as a liberal organisation (whether it truly is or not) so in every EU related thread the free speech / anti regulation commentators come out in force
Re:EU brings in 'right to repair' rules for appliances by Zenst on Tuesday October 01, 2019 @11:03AM (#21126065)
Alas when society feels fit to label things one way or another , they overlook the actual action and detail and with that, if it is something good (like this) they are sceptical and focus upon bad aspects and ignore the whole.

But when politics drives and runs with left/right mentality, they end up disenfranchising common sense more often than not and you end up politically with a seesaw effect - you get a controlling party that is one way, then after a while you end up with a party the other way to restore balance.

This is one of those wonderful moments in which the result is common sense on so many levels that we should (sure many do) see it for what it is - something wonderful.

But everybody has a bad day, political things of any form can bring out the worst in all of us, but decorum upon this forum, does a better job than most in regulating those aspects. For that, let us be thankful as I can only imagine the Twitter flavours of this very subject being played out and shudder.

But credit when it is due - thank you EU for this.

Re:EU brings in 'right to repair' rules for appliances by noonespecial on Tuesday October 01, 2019 @08:40AM (#21124655)
>Hacker News generally considers itself liberal but actually holds very conservative views...

I'm not sure that's entirely true. We're(1) a bunch of programmers. We are very sensitive to unintended consequences in complex systems. I think we just tend to be a little more careful with feel-good regulations that might produce these, along with being more evidence based in judging success.

(1) With all of the usual caveats about the monolithic "us".

Re:EU brings in 'right to repair' rules for appliances by watwut on Tuesday October 01, 2019 @08:48AM (#21124717)
I don't think it is about being cautious of unintended consequences in general. It is about being cautious of some unintended consequences and not caring about other unintended consequences.

The choice of which of these matters decides the politics.

Re:EU brings in 'right to repair' rules for appliances by AlexTWithBeard on Tuesday October 01, 2019 @12:44PM (#21127531)
It's about known unintended consequences vs. unknown unintended consequences.
Re:EU brings in 'right to repair' rules for appliances by abdullahkhalids on Tuesday October 01, 2019 @09:16AM (#21124955)
If you realize that the null policy is also a policy, then there is no reason to be a priori more critical of active policies compared to the null policy.
Re:EU brings in 'right to repair' rules for appliances by whatshisface on Tuesday October 01, 2019 @10:21AM (#21125591)
The null policy always has more empirical validation because society clearly hasn't collapsed under it. This fact might be the essence of conservatism.
Re:EU brings in 'right to repair' rules for appliances by anoncake on Tuesday October 01, 2019 @11:58AM (#21126878)
Even if the right to repair were a bad policy, it certainly wouldn't cause society to collapse. Nor would it destroy democracy or cause any other irreparable damage.

Implementing it merely risks a minor decrease in economic efficiency for a few years. The potential reward can last for an unlimited time. And there's a guaranteed reward too: Gaining knowledge on what policies work. We should do it even if we expected it to fail (see also VCs).

Re:EU brings in 'right to repair' rules for appliances by conjectures on Wednesday October 02, 2019 @06:18AM (#21134873)
I know what you're getting at, and there is something there. However this argument is unfalsifiable.

No society ever collapsed due to policy on repairing washing machines. One could survive indefinitely in a sub-optimal policy regime on a topic of limited importance without collapsing.

Re:EU brings in 'right to repair' rules for appliances by oblio on Tuesday October 01, 2019 @10:27AM (#21125652)
There's plenty of cases where null policies have failed. I could list them but that list obviously has to trigger Godwin's law...
Re:EU brings in 'right to repair' rules for appliances by whatshisface on Tuesday October 01, 2019 @10:59AM (#21126009)
If Hitler had not done anything, i.e. implemented the so-called null policy, nothing bad would have happened. Feel free to substitute with any other dictator if you want to avoid Godwin's law.
Re:EU brings in 'right to repair' rules for appliances by JetSpiegel on Thursday October 03, 2019 @04:33AM (#21144849)
Chamberlain implemented a null policy and Hitler was the result.
Re:EU brings in 'right to repair' rules for appliances by rs1234 on Tuesday October 01, 2019 @09:14AM (#21124941)
True, but what about intended consequences my friend. Companies obviously have a vested interest in getting us to buy new products, rather than have us repair the older ones. So, I guess a little regulation will be ok.
Re:EU brings in 'right to repair' rules for appliances by AlexTWithBeard on Tuesday October 01, 2019 @12:57PM (#21127693)
Every company wants to manufacture a washing machine once and then keep selling spare parts with 100% margin. No RnD expenses, no assembly line, no demo stands - pure profit!

That's like free printers with expensive ink cartridges.

But apparently I'm wrong?

Re:EU brings in 'right to repair' rules for appliances by gbrown on Tuesday October 01, 2019 @12:20PM (#21127210)
I think that's generous. Yesterday several people were fervently arguing that discriminating in job advertisements against protected classes should be fine because it may be "more efficient". Talk about unintended consequences...
Re:EU brings in 'right to repair' rules for appliances by Iv on Tuesday October 01, 2019 @08:39AM (#21124647)
That's what I assume as well.

But maybe that's also what it feels like to become as relevant int he tech world as the US. There is no shortage of US-bashing in international tech discussions. As long as it stays good spirited, I don't mind.

Re:EU brings in 'right to repair' rules for appliances by 0xcafecafe on Tuesday October 01, 2019 @11:22AM (#21126341)
To add to your point, even threads on immigration I have seen fairly conservative (and at times even xenophobic) views upvoted here.
Re:EU brings in 'right to repair' rules for appliances by AlexTWithBeard on Tuesday October 01, 2019 @12:41PM (#21127503)
HN seems to be pretty centric to me, but yes, by IT crowd standards it's probably as right as one can get.

"Very conservative views" on gender equality would ask for a niqab, female education ban and a mandatory dowry. I doubt you'll find here a lot of people sharing these views.

Re:EU brings in 'right to repair' rules for appliances by vorpalhex on Tuesday October 01, 2019 @10:30AM (#21125678)
HN is generally liberal, with some conservative and libertarian elements. You're confusing liberal with accepting a particular set of theories (critical theory, post-structuralist/post-modernist value structures) that primarily belong to subgroups, one I'll term as "ultra progressive".

ultra progressives tend to believe the Government is the only force who can safeguard workers. Many other forms of liberal believe that while the Government has a role to play in setting boundaries for capitalism and engaging in non-capitalist activity (welfare, public education, etc) that it does not always act in the interest of the people.

This is likely part of what you see as "HN being conservative on gender equality" (paraphrasing). Most HNers seem to hold belief in equality of opportunity (classical liberal) vs equality of outcome (ultra progressive). In other words, the debate can be seen as whether it's necessary to have 50% of a given field be women and 50% be men, or simply for there to be an absence of a gender based discrimination. (And ultra progressives would likely respond that anything can be gender based discrimination, whereas a classic liberal would be looking for intent)

(Leaving my attempts at a neutral point of view and going into my own beliefs) One of the flaws in ultra progressiveism is that it's reductionist (a person is defined as a mix of attributes such as political affiliation, gender or lack thereof, social class, etc) which encourages an "us vs them" mentality. The issue ultra progressives face is that "us" is becoming an ever shrinking circle which now excludes most of their other liberal allies.

Re:EU brings in 'right to repair' rules for appliances by anoncake on Tuesday October 01, 2019 @03:33PM (#21129605)
> ultra progressives tend to believe the Government is the only force who can safeguard workers.

My impression is that workers are pretty much the only disadvantaged group that ultra progressives do not care about. Apart from that, you're on point.

Re:EU brings in 'right to repair' rules for appliances by maxerickson on Tuesday October 01, 2019 @09:35AM (#21125135)
The gestalt is a lie.
Re:EU brings in 'right to repair' rules for appliances by libertine on Tuesday October 01, 2019 @06:30AM (#21123865)
I think it stems from the fear of this representing a missed opportunity for them to make it, closed by regulators.

I believed that once, but companies show over and over again that the lack of regulation comes at a greater cost than their gains, and the gains for the society - and I, as a tax payer, am not willing to see the shit I help to pay for getting abused.

For example, Peter Thiel idea for the monopoly argument makes sense, but he doesn't account for (or doesn't want to): government pressure and greed.

The idea that the monopoly is the dream for tech development keeps showing it's no dream at all in the end, it's a nightmare with massive costs: mental health, international policy, environment, cultural, etc.

Re:EU brings in 'right to repair' rules for appliances by Barrin92 on Tuesday October 01, 2019 @07:06AM (#21124065)
>but there seems to be a reflexive (negative) response from many posters here regarding any new regulation that the EU produces.

it's the audience of the website. Even though most people here seem to fall into the American liberal camp due to the fact that it's a tech site there's a strong "regulation=bad" undercurrent in the posting that's also been prevalent in the industry, in particular in SV for the last few decades.

Re:EU brings in 'right to repair' rules for appliances by laumars on Tuesday October 01, 2019 @08:43AM (#21124677)
I think that applies to American in a more general sense too. There's a real culture that regulation is bad for business and capitalism should trump all over priorities.
Re:EU brings in 'right to repair' rules for appliances by anoncake on Tuesday October 01, 2019 @12:01PM (#21126916)
The fact the US is a pretty dysfunctional state by first world standards is also a factor. But you shouldn't oppose EU regulations because you don't trust the US government, that's just silly.
Re:EU brings in 'right to repair' rules for appliances by laumars on Tuesday October 01, 2019 @01:58PM (#21128543)
> But you shouldn't oppose EU regulations because you don't trust the US government, that's just silly.

Was anyone arguing that we oppose the EU because we don't trust the US? I don't understand how this statement ties into the comments that precede it.

Re:EU brings in 'right to repair' rules for appliances by anoncake on Tuesday October 01, 2019 @03:19PM (#21129458)
It's an explanation why

> but there seems to be a reflexive (negative) response from many posters here regarding any new regulation that the EU produces.

There's no way someone's experience with states does not usually influence their opinions towards states, consciously or not.

Re:EU brings in 'right to repair' rules for appliances by laumars on Wednesday October 02, 2019 @06:14AM (#21134853)
That's fine but I don't think it's a trust issue though (like you originally stated). I think it's usually more a case of freedom. Americans see regulation as oppression even when those regulations are in the consumers best interest. It's not that they don't trust their government (though I'm sure many don't), it's far more symbolic than that.

Take gun control for example, fire arms wouldn't get you far if you're taking on the government (which was the original purpose of America's gun laws). However many individuals will use every excuse under the sun to argue that gun control encroaches their basic freedoms despite all the evidence suggesting gun control would benefit society greatly.

It's a bit like how the UK's referendum was decided on a matter of "sovereignty" with many UK citizens believing leaving the EU gave them their sovereignty back. It makes very little since when you actually break down what "sovereignty" actually means, the actual relationship the UK has with the EU and even the terms of which the UK prospered when it was considered a "great nation" (namely the exploitation of developing countries). Yet many "Brits" still believe independence is the way forward because they don't identify themselves as being European.

Re:EU brings in 'right to repair' rules for appliances by duxup on Tuesday October 01, 2019 @10:04AM (#21125429)
I'll toss out my opinion.

I'm a big fan of regulation to maintain good markets / good practices.

I'm very sympathetic to the spirit of a lot of EU policies, but the actual laws seem a lot like "old man who doesn't understand internet writes law" and at best whiff entirely at the point.

Example, I think it is terribly misguided to think people care / read cookie banners and they're not helping / educating anyone.

I don't doubt there are a lot of conservative POVs regarding regulation on HN, but I propose that just as often folks are running into a sort of "narcissism of small differences" where I share a lot of the values those laws have .... but man it irks me to see them swing and miss so badly.

Re:EU brings in 'right to repair' rules for appliances by tripzilch on Wednesday October 02, 2019 @07:11AM (#21135163)
> Example, I think it is terribly misguided to think people care / read cookie banners and they're not helping / educating anyone.

But there have also been other events and developments that did (and do) help / educate people, and now the cookie banners help those people realise how utterly widespread the problem actually is.

It's slow, but awareness is growing, and even the ridiculous cookie banners play some part in it. Also, being ridiculous on the internet is not a failure state, there's quite a tradition of it.

Re:EU brings in 'right to repair' rules for appliances by eitland on Tuesday October 01, 2019 @11:10AM (#21126172)
> Example, I think it is terribly misguided to think people care / read cookie banners and they're not helping / educating anyone.

My understanding still is that cookie banners are a huge waste of time.

The GDPR doesn't say: "If you post an obnoxious banner on your site you are allowed to continue as before".

AFAIK, and no one here has proven me wrong so far it says something like:

- there needs to be a clear reason for why the customers data should stay with you or your partners

- except for health care, jail etc there needs to be clear voluntary opt in

They are already fining companies and I guess the reason not everyone is feeling it yet is because the wheels of justice grinds slowly.

Edit: that said, I see why it might look different as some companies are quite brazen in their noncompliance.

Re:EU brings in 'right to repair' rules for appliances by vonmoltke on Tuesday October 01, 2019 @11:37AM (#21126568)
> My understanding still is that cookie banners are a huge waste of time.

> The GDPR doesn't say: "If you post an obnoxious banner on your site you are allowed to continue as before".

The cookie banners have nothing to do with GDPR. That stems from Article 5(3) of the ePrivacy directive: https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX...

Re:EU brings in 'right to repair' rules for appliances by eitland on Tuesday October 01, 2019 @02:20PM (#21128825)
The fact that they're now made to look like opt ins on closer inspection might be related though.

The old cookie banners where more static I think, only pointing out that they were using cookies instead of giving you any option at all.

Re:EU brings in 'right to repair' rules for appliances by duxup on Tuesday October 01, 2019 @11:12AM (#21126202)
The opt in is the big ugly banner isn't it?
Re:EU brings in 'right to repair' rules for appliances by eitland on Tuesday October 01, 2019 @11:18AM (#21126280)
If it was voluntary opt in then then you'd just click away once and that would be the sign that you didn't voluntarily opt in.

Voluntary opt in can work together with targeted ads:

- the customer can opt in to receive more relevant ads (hopefully). A note on the page with an explanation and a way to actively choose targeted would probably be OK with me and I guess some people would choose it.

- or the customer ignores the notice and get general or hopefully contextual ads

The current in-your-face-and-defaults-to-track-if-you-follow -the-defaults system however is not voluntary and not opt in IMO.

Re:EU brings in 'right to repair' rules for appliances by duxup on Tuesday October 01, 2019 @11:22AM (#21126349)
I guess I'm not following.

I generally don't think the banners educate or help anyone and folks are happy to hit accept and roll on. Not much has changed.

As for if people run a site based on add revenue or not is sort of an entirely different issue / I don't think folks would like the results.

Re:EU brings in 'right to repair' rules for appliances by eitland on Tuesday October 01, 2019 @11:30AM (#21126463)
> folks are happy to hit accept and roll on.

My guess is: They are not happy. They accept it because a lot of effort is put in dark patterns to make it seem unavoidable.

Also a lot of effort seems to have been put into making the opt-in alternative the default - to the point where I'm not comfortable calling it opt-in any more.

Re:EU brings in 'right to repair' rules for appliances by dmitriid on Tuesday October 01, 2019 @12:06PM (#21127011)
And that is not compliant with GDPR. Unless companies get hit with fines, this will continue.
Re:EU brings in 'right to repair' rules for appliances by close04 on Tuesday October 01, 2019 @05:58AM (#21123711)
Recently there has been a backlash against "regulation" and I can only assume it's because people associate it with "over-regulation" or are simply not aware what its purpose is. It seems to be the kind of hot word that triggers mostly negative feelings so people don't care to hear the rest.

But I have yet to see a person demanding less regulation for something who didn't change their mind when faced with a problem with that something which could have been solved by (some) regulation.

Re:EU brings in 'right to repair' rules for appliances by AdrianB1 on Tuesday October 01, 2019 @08:25AM (#21124535)
There is regulation and there is regulation. I am full in for consumer protection type of regulation, especially the parts that helps the consumer against huge companies that one person cannot influence, but the government can.

In the same time there are lots of weird regulations, for example in some US states you need to have a training and a professional license to be a florist. In my country I had to take a 1.5 year training for something that can be learned in 3 weeks; I also had to take 9 exams every 2 years just to extend my pilot license, something that does not happen in other EU countries. Or taking a training (classroom and flight time) to be allowed to fly with a passenger in a 2 seater plane, and only if you have at least 150 hours a Pilot In Command. There is nothing like this anywhere else, it's just typical stupid regulation.

Another weird regulation is flying in Bulgarian airspace, where the class G (free airspace below flight level 105) is anything but free.

Re:EU brings in 'right to repair' rules for appliances by Shivetya on Tuesday October 01, 2019 @07:44AM (#21124234)
the only real negative is that it restricts who can perform the repair, namely "professionals". Will this lead to manufacturers using a certification system to limit who is a professional and who is not? Who determines who is a professional, how is that defined? Is there a limit on how much parts can cost? Won't do much good as in some appliances single assemblies can cost nearly as much as the new appliance
Re:EU brings in 'right to repair' rules for appliances by Zenst on Tuesday October 01, 2019 @11:12AM (#21126199)
Excellent points and indeed, may open up an avenue that sure - you get the right to repair but the parts cost more than buying a new with the guarantee/warranty aspect etc etc.

But let's see how it pans out. A good step in the right direction, not the goal everybody wants, but a good first step at least.

Re:EU brings in 'right to repair' rules for appliances by Latty on Tuesday October 01, 2019 @07:01AM (#21124044)
Which is pretty crazy. My experience as someone from the UK is EU regulation has consistently made my life better.

The big thing that sticks out for me is mobile phones: before EU regs, every manufacturer and phone variant had a different charging cable and roaming charges were insane.

Likewise, for all the hate it got here, GDPR has been amazing from my perspective. It was rare before to have a website that actually let you delete anything, it was just "deactivate your account" where they kept all your data. Now most sites offer true deletion.

Meanwhile, the public got sold on Brexit with a consistent diet of rubbish articles from the Mail and friends about bent bananas being banned.

Re:EU brings in 'right to repair' rules for appliances by nutjob2 on Tuesday October 01, 2019 @01:14PM (#21127902)
EU regulations cut both ways, but so many are good:

- EU phone roaming makes travel much less stressful, independent of the cost factor, which at $0 is also great.

- EU immigration rules for 3rd country partners means it only requires about 3 or 4 hours work and 51 euros in total and only proof of 6 months co-habitation.

- EU mandated ESC and TPMS in cars means my bottom of the range Kia Rio had two really valuable features while maintaining a really low price.

On the other hand:

- I can't get a mortgage because my income is not denominated in euros because others have been burnt by cross currency loans

You gain real benefits but lose flexibility.

Re:EU brings in 'right to repair' rules for appliances by baq on Wednesday October 02, 2019 @03:50AM (#21134197)
> - I can't get a mortgage because my income is not denominated in euros because others have been burnt by cross currency loans

this isn't the correct thread to discuss this but i'll bite - it isn't that others were burnt, it's that the banks were stupid enough to actually loan out as much money in a currency that people hadn't had income in and when the inevitable came, it was the banks that had bigger problems. i don't want the bank to lose my money if you and a few thousand others suddenly default on their mortgage at the same time.

Re:EU brings in 'right to repair' rules for appliances by AlexTWithBeard on Tuesday October 01, 2019 @08:20AM (#21124490)
On the other hand, US does not regulate roaming costs, but Google Fi and TMobile offer dirt cheap roaming in many countries.
Re:EU brings in 'right to repair' rules for appliances by laumars on Tuesday October 01, 2019 @08:48AM (#21124719)
The problem was roaming charges in Europe weren't always cheap, often required separate SIM cards and it was a pain to do. Doubly so when you consider how the different countries in mainland Europe are effectively borderless.

The EU only steps in when corporations have already failed to regulate themselves.

Re:EU brings in 'right to repair' rules for appliances by w1nst0nsm1th on Tuesday October 01, 2019 @12:45PM (#21127547)
Corporations don't regulate themself. Why would they choose to regulate themself if that means higher cost or less margin or less business opportunities (like selling assault weapons to civilian population) ?

Market can bring prices down if competing corporations in the same sector don't agree to set prices for the same range of services of products. That's it.

Self-regulation is conservative non-sense.

Re:EU brings in 'right to repair' rules for appliances by M2Ys4U on Wednesday October 02, 2019 @11:30AM (#21137517)
Self-regulation _can_ work... if the state is standing there with a big stick willing to use it if the market doesn't regulate itself well.

As a case study, take advertising in the UK.

The Advertising Standards Authority is a Big Deal. It can ban advertising on TV, in print, on billboards and online. Its decisions regularly make the headlines.[0]

It also has no statutory basis, it's a private limited liability company, and they receive no money from government.[1]

[0] An example from today, here's a news article about a ruling by the ASA concerning a tweet sent out by Burger King: https://www.bbc.co.uk/news/uk-scotland-49895800

[1] https://beta.companieshouse.gov.uk/company/00733214

Re:EU brings in 'right to repair' rules for appliances by laumars on Wednesday October 02, 2019 @06:22AM (#21134893)
In the general sense you're right however I think you're drifting into a philosophical point. Normally it makes more sense to let businesses have a certain amount of freedom to operate and only step in when necessary. The hard part is agreeing where "necessary" is. For example EU tends to have a different perspective to the US on when industries should be regulated.
Re:EU brings in 'right to repair' rules for appliances by shawabawa3 on Tuesday October 01, 2019 @08:43AM (#21124679)
US telecoms costs are insane though. Paying less than $50 is basically impossible for a decent amount of data (5+GB). Google Fi for example is $70 + tax

In the UK, it's hard to spend more than £20/month (for sim only at least)

Re:EU brings in 'right to repair' rules for appliances by atombender on Tuesday October 01, 2019 @12:21PM (#21127215)
You can get much cheaper plans in the U.S.

Mint [1], is $20/mo for unlimited data (throttled after 8GB), using the T-Mobile network. You get a discount for committing to a time period such as 1 year.

Visible [2] is $40/mo for "unlimited everything" (data, calls, text). This is Verizon's low-cost product on their own network.

Simple [3] is $40/mo for 15 GB, also using T-Mobile. You're throttled to 2G after that, though.

These are MVNOs, which are resellers that don't own their own networks. Traffic is deprioritized compared to the parent network's "native" customers. In practice, you might not notice at all, depending on how you use it. Deprioritization really only happens during congestion. During rush hour on the NYC subway might be a time you'd be affected, for example.

[1] https://www.mintmobile.com

[2] https://www.visible.com

[3] https://www.simplemobile.com

Re:EU brings in 'right to repair' rules for appliances by AlexTWithBeard on Tuesday October 01, 2019 @09:09AM (#21124891)
Extra $40 per month is not insane. But indeed it's higher than in Europe.

Partly that could be explained by lower population density.

Also services like Visible started to appear. They offer unlimited talk and data for $40.

Re:EU brings in 'right to repair' rules for appliances by vzidex on Tuesday October 01, 2019 @09:50AM (#21125275)
I don't think lower population density explains it fully, for example Australia has extremely reasonable phone plans - you can get 15GB data/unlimited talk/unlimited text for AUD$55/month (USD$37/month) [1], and it gets even cheaper if you get 12 months up front [2].

[1] https://www.vodafone.com.au/plans/state/sim/month-to-month/

[2] https://www.vodafone.com.au/plans/state/sim/12-month/

Re:EU brings in 'right to repair' rules for appliances by shawabawa3 on Tuesday October 01, 2019 @09:55AM (#21125330)
> Extra $40 per month is not insane

Maybe "insane" was a bad word choice. But it's more than triple the price (£20 is $25, not $30, and $70 excludes tax)

Re:EU brings in 'right to repair' rules for appliances by distances on Tuesday October 01, 2019 @04:35PM (#21130304)
> Partly that could be explained by lower population density.

I really don't think so. Look at e.g. Finland.

The simplest explanation is real competition via virtual operators.

Re:EU brings in 'right to repair' rules for appliances by TylerE on Tuesday October 01, 2019 @11:46AM (#21126701)
Sprint has Unlimited Data for $70/month.
Re:EU brings in 'right to repair' rules for appliances by rezeroed on Tuesday October 01, 2019 @08:02AM (#21124351)
Trinkets.
Re:EU brings in 'right to repair' rules for appliances by acdha on Tuesday October 01, 2019 @11:15AM (#21126237)
There’s a huge, well-funded industry pushing skepticism of regulation in most of the English-speaking world. In both the US and UK, those journalists and lobbyists use EU as their default example of excess with all sorts of exaggeration and misrepresentation[1]. We like to tell ourselves that we’re not so easily influenced but, as the comments here regularly demonstrate, those companies pay for these efforts because they are influential.

1. https://www.theguardian.com/politics/2016/may/11/boris-johns...

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @06:47AM (#21123942)
It's because there is a strong tendency for EU overregulation. This one sounds good to me in principle (I don't know about the implementation).

Recent examples: it will be illegal to have voluntary firefighters. In the Netherlands, 80% of firefighers are volunteers. The current system works very well, and this is new regulation is likely to cause massive problems. It will be impossible the maintain current quality, because it is impossible to maintain a huge paid workforce just for occasional large incidents. For example, in a recent large fire there were over a hundred firefighters active, most of them volunteers. Moreover many volunteers do it for fun, or to contribute something to society, and do not want to be a paid firefighter, or would not be able to because of their main job. Thanks, EU.

Another one: EU wants to register every single chicken. Not just commercial chicken farms, every single chicken would have to be registered, even for hobbyists having a few chickens running around in their back yard.

Re:EU brings in 'right to repair' rules for appliances by looki on Tuesday October 01, 2019 @07:19AM (#21124120)
A quick Google search tells me that the "new regulation" re firefighters you're talking about is a recent court ruling about the working time directive from 2003. Volunteer firefighters are a huge part of the firefighter workforce in many EU countries including Germany (97%) and France (78%) so I highly doubt what you're insinuating will happen.
Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @07:45AM (#21124246)
I read about it in Dutch news, which also mentioned that other countries also have volunteer firefighting forces, but I didn't look up their numbers. Various officials here said it would have big implications and keeping the system as it is would be impossible. So some law or regulation would have to change. Incidentally this is a good example of why EU regulations can be so problematic: if this example is fixed, it will be because many countries have large volunteer forces so the problem cannot be ignored. But if the regulation happens to affect just one or a few smaller countries you might be out of luck. Not everything can be regulated centrally without unintended consequences.
Re:EU brings in 'right to repair' rules for appliances by daleharvey on Tuesday October 01, 2019 @07:56AM (#21124317)
Speaking as a Brit

Read the replies to your original post, there was no new regulation, whatever you read in the news was made up. In the british press there is a constant stream of fabricated stories about EU "regulations" that take a cursory google to disprove.

Re:EU brings in 'right to repair' rules for appliances by NeedMoreTea on Tuesday October 01, 2019 @08:14AM (#21124430)
It's so bad in the UK that some years ago the EU set up a "British Euromyths" blog, to highlight all the Daily Mail type "EU about to ban breathing!" stories. The pieces are mainly from the expected suspects.

https://blogs.ec.europa.eu/ECintheUK/euromyths-a-z-index/

No idea if there is a Netherlands equivalent.

Re:EU brings in 'right to repair' rules for appliances by laumars on Tuesday October 01, 2019 @08:53AM (#21124768)
It's so bad that the majority of people from deprived areas of the UK, places neglected by their own national government but do receive millions in EU funding still believed they would be better off leaving the EU. It's total madness.
Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @09:08AM (#21124886)
There's plenty of generalizations and simplifications of issues, and in a few newspapers the tone is generally more critical of the EU. But most mainstream newspapers are actually quite pro-EU in general.
Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @09:02AM (#21124837)
Speaking as a Dutchman. The news that was reported here was accurate. My reply on another comment here https://news.ycombinator.com/item?id=21124780:

1. I should have said "impossible" rather than illegal (although the consequence is still that it would be, well, illegal under EU law). That's the implication of what was reported in the Netherlands. For those who read Dutch, see e.g. https://www.ad.nl/binnenland/brandweer-dreigt-vrijwilligers-.... and https://www.volkskrant.nl/nieuws-achtergrond/vrijwilligers-b....

2. I was mainly talking about about (the effect of) overregulation in general, I did not say there is a specific regulation re volunteer firefighters. But if the implied problems become reality, it would be because of interpretation of laws and regulations.

Yes, there was a lawsuit in Belgium. And no, that's not the main issue that was reported here. Lawyers conducted a study of the practice of Dutch firefighting on behalve of the Ministry of Justice and Security, and concluded that the way our system is set up contradicts EU law. The main issue is that volunteer firefighters do almost exactly the same work as paid firefighers.

3. That's point 1.

4. This is exactly my more general concern about the EU: unintended consequences are inevitable when you are centralizing laws and regulations to the most detailed levels for over two dozen countries with very different contexts. There are plenty of EU laws and regulations for which I think the intent is very sensible, but where implementation can be problematic, or problematic for specific subsets of the regulation, or specific countries/regions.

5. I never said they happened, I said "will". Perhaps I should have said "may" since the problem might still be addressed somehow. But even if it is adressed, in the case of the Netherlands a massive change would be necessary. According to lawyers and law professors who have studied the problem in the Dutch context.

So no, not misinformation. I just worded it somewhat imprecise.

Re:EU brings in 'right to repair' rules for appliances by nolok on Tuesday October 01, 2019 @09:37AM (#21125156)
But there is no issue really, just a case where the states didn't respect EU laws that they themselves wanted.

The EU law states no worker can work more than X hours a week, for the health benefit of the citizens. A court ruled that the volunteer firefighters time counts as working time. So now we need to include that in how we make them work when we need.

Knowing my country (France), I'm sure it will be some sort of "the hours worked as voluntary firefighter are not due to their other employer, but will still be paid probably by the state or by the employer but with according tax deduction", something like this.

So now comes a choice; either we think it's unhealthy for people to work more than 42 hours a week (and we did since we voted this in), and then it makes sense. Or we don't, and then we're free to change the regulation. Or we think some form or work shouldn't count against that limit (such as public work for emergency services) and we can update the regulation.

Saying we shouldn't make regulation because sometime we may have to redefine more precisely some of its details when the situation arise makes very little sense to me.

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @10:10AM (#21125479)
But that's not quite the problem we appear to have here in NL. There's a law whose basic intent is that you cannot use volunteer workers for what should actually be paid work. Here volunteers do almost exactly the same work as professional firefighters and therefore they should be paid employees under this law. Applying this to volunteer firefighters is an unintended consequence, but it's obligatory.

> Saying we shouldn't make regulation because sometime we may have to redefine more precisely some of its details when the situation arise makes very little sense to me.

My concern is both practical and philosophical: our firefighting system will very likely be reorganized; this is going to cost a lot of money and time, volunteers are likely to quit if things are no longer easily combined with their job, quality would almost certainly drop (since it's already high), and then, hopefully, in the end we still have a functioning firefighting service. But all that work will not actually solve any problem, it's just for complying with regulations.

On the philosphical end: the complexity and the number of laws and regulations keeps growing, and so does the scale at which they're applied. I think such unintended consequences will keep coming up at the local level, far from where they originated centrally, and in the long run it will be increasingly difficult to solve these problems.

Re:EU brings in 'right to repair' rules for appliances by nolok on Tuesday October 01, 2019 @11:20AM (#21126321)
But the political/legal situation is still the same really.

We have this law to avoid abusing "free" people as volunteer, which eg in France is important against lots of things like illegal immigrant ("I don't pay you but you can sleep there !"), and to ensure egality (in France we have an even stricter law which is basically "for the same work, same salary", to avoid discrimination against various ethnics, gender, age ... difference).

If you / the NL people are saying this cause an issue, and the law should be changed to, for exemple, not include free work done for emergency public services, then it simply means we need to add a precision to the law to cover that specific case.

And if it isn't done, then it means "all those affected countries" either didn't push for it or failed to convince the whole of the EU to change the regulation.

EU regulation are done by EU MPs all coming from their respective EU countries to improve the situation there, they don't implement things randomly in a vacuum. If the regulation needs to be adapted, it's easy, given those who want it can make a case for it.

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @11:44AM (#21126675)
My fundamental concern is the scale mismatch. If you notice the problem locally, it can be very hard and potentially impossible to address it locally, because EU-wide regulations increasingly take precedence.
Re:EU brings in 'right to repair' rules for appliances by johannes1234321 on Tuesday October 01, 2019 @08:10AM (#21124410)
That is one of the reasons for the EU being so complicated. To counter the effect there is not only the Parliament which has to approve a new rule, but also the EU Council, the later in some areas even unanimously.

There are different blockers in the system so that a (slim) majority can't simply overrule a minority.

Re:EU brings in 'right to repair' rules for appliances by the_mitsuhiko on Tuesday October 01, 2019 @07:52AM (#21124291)
It’s not even a regulation. It was a court that decided on this matter.
Re:EU brings in 'right to repair' rules for appliances by anoncake on Tuesday October 01, 2019 @12:03PM (#21126961)
Courts don't decide policy, they interpret the law.
Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @09:04AM (#21124848)
Yes it's due to laws and regulations. It's all part of EU labour law. See my other comment.
Re:EU brings in 'right to repair' rules for appliances by zmk_ on Tuesday October 01, 2019 @07:48AM (#21124263)
According to [1], what happened was that volunteers were recognised as workers by ECJ and as such their time on call at home can count towards their weekly worked time. An older directive (2003) sets out a maximum working time which I am sure nobody is complaining about, and if anything in many member states people claim to be working to many hours. Individuals can and could previously opt-out of these limits. Nothing new under the sun here.

It is also clear that no "regultation" is being planned.

[1] https://www.europarl.europa.eu/doceo/document/E-8-2019-00020...

Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @07:37AM (#21124203)
> EU overregulation

Most of that tends to be misinformation.

For example:

> it will be illegal to have voluntary firefighters

Nope. Not even close. A firefighter in Belgium sued because he said that on-call time is work, and the court decided in his favour. This caused concern that generalising this could cause problems. However, the EU was aware of these concerns and apparently this case cannot be generalised in this way:

https://www.ctif.org/news/die-eu-arbeitszeitrichtlinie-infor...

I don't know how it works in Belgium, but in Germany, the voluntary firefighters (which is almost all of them), simply continue to be paid by their main employers when active. The employer can then recover this from the responsible government organisation.

For this, the application of the working time directive changes...nothing. Also for standby times during working hours, for which the employee is working for his main employer, so again no change. I am guessing (but not sure) that the issue is on-call time when the employee is not working for his main employer.

People have raised concerns that this might have the potential to negatively affect volunteer firefighting. But as far as I know, nothing has actually happened, and apparently nothing will.

So as so often, almost complete misinformation:

1. The EU will not make it "illegal" to have volunteer firefighters.

2. It was actually a lawsuit, not a regulation.

3. It was about working time, not about making volunteer firefighters illegal.

4. So at most it would have been an unintended consequence of a good and necessary regulation.

5. However, these unintended consequences were only imaginary, they never happened.

6. The EU bodies were fully aware of the importance of volunteer firefighters.

7. Had there been unintended consequences, they would have mostly been of the formal variety that affect local authorities.

> every single chicken [..] registered, even for hobbyists having a few chickens

Also nope, only if you have 50 chickens or more.

https://www.tsk-bw.de/Melde_Beitragspflicht/Wer_muss_melden....

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @08:21AM (#21124496)
Thanks for the background regarding the firefighters.

As for the chickens: you are linking to what look like current regulations in Germany. At issue is the Animal Health Regulation (https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ:L:201...) which will be in effect from 21 April 2021.

There is a statement that there should be exceptions for pet animals, but these exceptions did not make it into the regulation for chickens. The Netherlands argued for this but did not find support, and is currently trying to arrange for exceptions. It is not fake news.

Re:EU brings in 'right to repair' rules for appliances by shawabawa3 on Tuesday October 01, 2019 @09:01AM (#21124831)
There's nothing in this that requires pet keepers to register their animals. There's no specific mention of chickens (a few mention of "chicks or hatchlings of other species")

If for some reason you believe "obligation of operators to register establishments" would apply to individual pet owners (I don't believe it does, as earlier in the document "pet keepers" are separate from "operators") - there's a clause to allow exceptions: "Member States may exempt from the registration requirement certain categories of establishments posing an insignificant risk"

The only thing in the entire document that applies to "pet keepers" is ... [to] be responsible for:

(i) the health of kept animals;

(ii) prudent and responsible use of veterinary medicines, without prejudice to the role and responsibility of veterinarians,

(iii) minimising the risk of the spread of diseases;

(iv) good animal husbandry;

There are some further restrictions to do with moving pet animals between member states

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @09:17AM (#21124958)
I will admit I did not read all 212 pages of the regulation. I doubt you did.

I'm trusting here that the Dutch minister of agriculture is being accurate in her letter to parliament describing ongoing issues [0].

0: https://zoek.officielebekendmakingen.nl/kst-28286-1062.html

Re:EU brings in 'right to repair' rules for appliances by shawabawa3 on Tuesday October 01, 2019 @09:52AM (#21125300)
(using google translate)

"For example, holders who only have a few pieces of poultry must also comply with requirements for I&R and there will also be obligations for holders of animal species for which no requirements currently exist, such as bees, bumble bees and camel-like animals. The Netherlands has argued against these requirements when drafting these new regulations, but received little support from other member states and the EC. The EC indicated that it can allow Member States to grant exceptions to these obligations."

So it's up to member states if they want to require owners of pet chickens to register them

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @11:48AM (#21126717)
That's exactly what I was saying with "and is currently trying to arrange for exceptions." The EC could allow exceptions, but they haven't yet actually allowed for them.
Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @12:29PM (#21127336)
Possibly they haven't "yet" actually allowed for them because the regulation isn't "yet" actually in force?
Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @09:04AM (#21124849)
> there should be exceptions for pet animals

OK, so what's the problem? After all, this won't come into effect until about a year and a half from now and it seems that there is agreement that there should be exceptions.

Given that, what makes you certain that there won't be exceptions?

> is currently trying to arrange for exceptions

You seem to be certain that this will not succeed. Why?

> It is not fake news.

Hmm...it's not in effect, there seems to be some agreement that there should be exceptions and exceptions are being worked on. ¯\_(ツ)_/¯

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @09:28AM (#21125068)
The problem is that this exception is not currently in place, and that it is still uncertain if it will be possible to implement. The fact that the European Commission has previously disregarded this specific concern despite attempts to have it addressed does not inspire confidence.

I don't know what will happen, but this situation is concerning to many people. Also consider that the news plays a role in policy making (for better or worse), i.e. some added pressure from advocates may help to get the needed exceptions in place.

Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @10:04AM (#21125428)
> this exception is not currently in place

And neither is the regulation.

> this situation is concerning to many people.

That's not the same thing as there being an actual problem.

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @08:54AM (#21124780)
1. I should have said "impossible" rather than illegal (although the consequence is still that it would be, well, illegal under EU law). That's the implication of what was reported in the Netherlands. For those who read Dutch, see e.g. https://www.ad.nl/binnenland/brandweer-dreigt-vrijwilligers-... and https://www.volkskrant.nl/nieuws-achtergrond/vrijwilligers-b....

2. I was mainly talking about about (the effect of) overregulation in general, I did not say there is a specific regulation re volunteer firefighters. But if the implied problems become reality, it would be because of interpretation of laws and regulations.

Yes, there was a lawsuit in Belgium. And no, that's not the main issue that was reported here. Lawyers conducted a study of the practice of Dutch firefighting on behalve of the Ministry of Justice and Security, and concluded that the way our system is set up contradicts EU law. The main issue is that volunteer firefighters do almost exactly the same work as paid firefighers.

3. That's point 1.

4. This is exactly my more general concern about the EU: unintended consequences are inevitable when you are centralizing laws and regulations to the most detailed levels for over two dozen countries with very different contexts. There are plenty of EU laws and regulations for which I think the intent is very sensible, but where implementation can be problematic, or problematic for specific subsets of the regulation, or specific countries/regions.

5. I never said they happened, I said "will". Perhaps I should have said "may" since the problem might still be addressed somehow. But even if it is adressed, in the case of the Netherlands a massive change would be necessary. According to lawyers and law professors who have studied the problem in the Dutch context.

So no, not misinformation. I just worded it somewhat imprecise.

Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @10:32AM (#21125708)
> I should have said "impossible" rather than illegal

And that would have been still wrong, though with less hyperbole.

> So no, not misinformation. I just worded it somewhat imprecise.

From: there was an isolated case that, had it been generalisable, had the potential for making some aspects of voluntary fire brigades trickier if not addressed, but that actually wasn't generalisable and there was actually no problem at all to "it will be illegal to have voluntary firefighters" is not "somewhat imprecise", it is complete misinformation.

Pretty much the definition of misinformation, in fact.

Because this is exactly how a lot of the misinformation regarding the EU works: you take something highly technical, localised and actually benign, then take 2nd hand reports of people who misunderstood the implications/consequences, take those misunderstandings as fact, extrapolate from them and then ratchet up the hyperbole to 11.

And no, the fact that lawyers did a study doesn't really change any of this. The EU is a political body, and the largest member states have large or almost exclusively voluntary fire-departments. So even if the interpretation were correct, which from all I have seen it is absolutely not, it would simply (a) not be applied and/or (b) changed.

In particular: the working time directive is, as the name says, a directive. This means it just specifies some goal(s) to accomplish, and it is up to the member states to implement national legislation to accomplish those goals. So if they need to carve out exceptions for volunteer fire departments, they can do that.

So yes: "it will be illegal to have voluntary firefighters" is just wrong and not just a slight imprecision, but pure misinformation.

Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @11:56AM (#21126844)
> From: there was an isolated case that, had it been generalisable [...]

I reiterate that the isolated case you're referring to was not the motivation of experts saying the Dutch system will have to be reorganized. Why don't you acknowledge that maybe there is an actual problem here, which perhaps doesn't apply in other contexts? I.e. maybe the German and French volunteer firefighters are organized in such a way that there is no problem?

Re:EU brings in 'right to repair' rules for appliances by mpweiher on Tuesday October 01, 2019 @12:28PM (#21127318)
> ... German and French vs. Dutch

The original claim was "it will be illegal to have voluntary firefighters."

> maybe the German and French volunteer firefighters are organized in such a way that there is no problem?

I sincerely doubt it. Particularly because those concerns apparently were raised in both France and Germany. Anyway, if you can find some evidence that this is the case, please feel free to share.

Re:EU brings in 'right to repair' rules for appliances by pjc50 on Tuesday October 01, 2019 @08:48AM (#21124715)
The chicken thing sounds like over-regulation, but it's already reality for ungulates, and I suspect it's tied into disease control. We really don't want a situation where the national chicken industry is wrecked by an outbreak of bird flu that can't be controlled because we don't know where the chickens are.

On the other hand, one thing the EU is genuinely bad at is the "small operator" exemptions which UK law is generally good at. They very rarely exist in EU law.

Re:EU brings in 'right to repair' rules for appliances by Retric on Tuesday October 01, 2019 @06:55AM (#21124003)
The chicken thing can be a large human health issue. It might not seem like they are a heath hazard, but many extremely deadly flu viruses make the chicken human jump.
Re:EU brings in 'right to repair' rules for appliances by ar-jan on Tuesday October 01, 2019 @08:57AM (#21124805)
But small numbers are judged to be low risk, the main health problems have to do with concentrated commercial chicken farming.
Re:EU brings in 'right to repair' rules for appliances by Vinnl on Tuesday October 01, 2019 @07:41AM (#21124218)
Those criticisms are really only informative if you'd also give the purported reasons for implementing those regulations, otherwise we can't weigh them.

(General principle: https://en.wikipedia.org/wiki/Wikipedia:Chesterton's_fence)

Re:EU brings in 'right to repair' rules for appliances by blue_devil on Tuesday October 01, 2019 @05:10AM (#21123446)
The shortcoming is that governments are not nimble enough to revise regulations as often as needed. Laws may need years to formulate, but regulations/quantified guidelines should be updated more regularly.

>Current regulations are seen to be outdated, with more than 55% of washing machines sold in the EU ranked A+++ on the label.

Re:EU brings in 'right to repair' rules for appliances by tomp on Tuesday October 01, 2019 @06:14AM (#21123793)
The regulations are stupid in the first place. Instead of energy rating why not just have energy use directly?! Similar to how refrigerators have noise levels directly in dB, not in some imaginary regulatory unit.

In addition, many people hate highly-energy-efficient washing machines, as the washing cycles takes hours... efficient in energy, but inefficient in human life.

Re:EU brings in 'right to repair' rules for appliances by untog on Tuesday October 01, 2019 @06:23AM (#21123827)
> In addition, many people hate highly-energy-efficient washing machines, as the washing cycles takes hours... efficient in energy, but inefficient in human life.

That's literally the reason for governments to regulate this kind of thing, though. When everyone looks at things through the lens of their own personal life... what's the big deal? Just one person using more energy. But when every person does it, it is a big deal. So government acts to force a level playing field for all. Everyone ignores the cumulative good and instead focuses on the inconvenience to their personal life.

Re:EU brings in 'right to repair' rules for appliances by tomp on Tuesday October 01, 2019 @09:38AM (#21125163)
Sure lets ban cars and planes too. /s

That's obviously the wrong solution. The correct solution is to price things correctly. If energy is precious, increase energy prices. Some people will choose to fly, others will choose to have faster washing cycles...

Re:EU brings in 'right to repair' rules for appliances by untog on Tuesday October 01, 2019 @09:54AM (#21125316)
> Some people will choose to fly, others will choose to have faster washing cycles...

And all will damage the climate? "Increase energy prices" just means that rich people will be able to continue to engage in undesirable behaviour while the poor will not. Why is that a desirable income? Why should a poor person have to pay more to heat their home in winter so that a rich person can wash their clothes more quickly? Not all energy use is equal.

Re:EU brings in 'right to repair' rules for appliances by tomp on Tuesday October 01, 2019 @09:58AM (#21125368)
Sure, there are solutions for this. Luxury taxes, tiered use (first 4L of water per day free!), properly priced externalities (e.g. a Corvette is taxed more than a Peugeot because there's more CO2 exhaust, cow meat is taxed more than chicken because of CH4... companies will adjust, new tech will be developed), ... but yeah, unless you straight hate the rich, then the rich will be able to do more things than the poor - that's kind of the point of being rich (and unless you ban all "undesirable" behaviour, that also means the rich will be able to do more of that than the poor).

I'm mainly just against the idea that shorter wash cycles are less desirable than airplane rides.

Re:EU brings in 'right to repair' rules for appliances by dagw on Tuesday October 01, 2019 @09:55AM (#21125337)
Why should a poor person have to pay more to heat their home in winter so that a rich person can wash their clothes more quickly

That can be solved with tiered pricing. Your first N kWh a month are cheap and then the price ramps up quickly.

Re:EU brings in 'right to repair' rules for appliances by untog on Tuesday October 01, 2019 @09:57AM (#21125361)
But it doesn't solve the pollution problem. Why should a person be allowed to pollute more just because they have more money? Why is their convenience more important than everyone else's well being?
Re:EU brings in 'right to repair' rules for appliances by dagw on Tuesday October 01, 2019 @10:08AM (#21125466)
Why should a person be allowed to pollute more just because they have more money?

As long as we make them pay a significantly large enough multiple of the externality costs they're inflicting I'm OK with that, especially if that money then gets reinvested into further solving the problem.

Re:EU brings in 'right to repair' rules for appliances by w1nst0nsm1th on Tuesday October 01, 2019 @01:00PM (#21127727)
And some people value healthcare better than others...

So let's price healthcare the right price for those who value good healthcare, like in the US, where the average Joe avoid going to the doctor, even when he is insured, or go bankrupt when he have to go to ER for a simple broken leg or die from diabetes because he can't pay the monthly 1300$ for medication and save on insuline shots.

Sure "Price Regulation" seems to be the solution.

Re:EU brings in 'right to repair' rules for appliances by tomp on Tuesday October 01, 2019 @01:13PM (#21127890)
I never said "price regulation". The government should take steps to ensure things are priced fairly and (even more important) transparently. That will look different for different markets, products, market structures (sometimes the government needs to break up the monopoly), ... The situation in healthcare is very complicated and has a lot of moving parts, but the situation in energy less so (AFAIK), it's just that some externalities are not accounted for at all. Opposing that you have lobbyists (e.g. oil) and ideologically-driven players (e.g. some people want to ban meat).
Re:EU brings in 'right to repair' rules for appliances by martin_a on Tuesday October 01, 2019 @06:37AM (#21123897)
> In addition, many people hate highly-energy-efficient washing machines, as the washing cycles takes hours... efficient in energy, but inefficient in human life.

Actually this can be a feature. Often enough I fill the machine in the morning, set it up to start in 3 or 4 or even 6 hours, go to work and when I come home the machine has just finished and I'm ready to put the clothes up for drying.

It's more a question of planning than anything else.

Re:EU brings in 'right to repair' rules for appliances by AnssiH on Tuesday October 01, 2019 @06:58AM (#21124027)
Quite off-topic now, but my new LG machine has a programmable end time instead of start time, making this kind of scheduling easier :)

That's a kind of feature that I didn't know I wanted before I had it.

Re:EU brings in 'right to repair' rules for appliances by martin_a on Tuesday October 01, 2019 @07:44AM (#21124238)
Ah, interesting idea, saves you the calculations in the morning. ;-)

My baking oven has something like this, too. I still wonder how that is supposed to work, though: I have to dial in temperature etc. before, then set it to finish at a specific time. Seems impractical for rolls oder pizza, but maybe I'm missing something on that feature.

Re:EU brings in 'right to repair' rules for appliances by distances on Tuesday October 01, 2019 @04:43PM (#21130379)
I don't know where you live, but beware: if the washing machine broke in this situation and flooded the apartment, you may be found negligent and denied insurance coverage.

I don't know how common this is, but I've been taught to use dishwasher and washing machine only when I'm home myself.

Re:EU brings in 'right to repair' rules for appliances by iknowstuff on Tuesday October 01, 2019 @08:42PM (#21132430)
> Instead of energy rating why not just have energy use directly?!

My guess is they probably ran a study and found that the majority of people were better steered towards energy efficient appliances by a big A or A+ rating than they would have been by comparing kWh.

Re:EU brings in 'right to repair' rules for appliances by makomk on Tuesday October 01, 2019 @07:26AM (#21124153)
The other shortcoming is that the way that washing machine manufacturers have achieved those energy ratings is by making their wash cycles longer and slower, effectively making them less useful to consumers.
Re:EU brings in 'right to repair' rules for appliances by dsfyu404ed on Tuesday October 01, 2019 @07:37AM (#21124200)
Long cycles are great for getting stuff out. It's the lukewarm "hot" water that people take issue with.

Energy ratings for washing machines are kind of stupid in the first place since they depend so strongly on how you use the machine and the efficiency of your hot water supply. The electricity used on the motor is fairly negligible.

Re:EU brings in 'right to repair' rules for appliances by makomk on Tuesday October 01, 2019 @08:08AM (#21124388)
That's one of the other side effects of the energy ratings - pretty much no washing machine in Europe these days has a hot fill inlet anymore, so any hot water used by the machine is produced internally using the electric heating element.
Re:EU brings in 'right to repair' rules for appliances by adrianN on Tuesday October 01, 2019 @05:22AM (#21123523)
The energy rating problem could have been easily avoided by giving out labels according to consumption percentiles. The top 10% of the models on the market get an A, etc. But I assume that manufacturers wouldn't be happy about that.
Re:EU brings in 'right to repair' rules for appliances by twanvl on Tuesday October 01, 2019 @05:48AM (#21123656)
These ratings would change over time, so an A+ rating in 2017 would not be the same as an A+ rating in 2019. I think that is very confusing. Is a second hand A rated model better than a new D rated one? Who knows.
Re:EU brings in 'right to repair' rules for appliances by adrianN on Tuesday October 01, 2019 @05:51AM (#21123673)
I find that perfectly fine. Why should an old model retain its A rating when in fact it consumes a lot of energy compared to a newer model? Just print the actual consumption on the sticker to make comparisons between older stickers and newer stickers possible.
Re:EU brings in 'right to repair' rules for appliances by Tomte on Tuesday October 01, 2019 @07:25AM (#21124150)
Nobody updates those ratings, though.
Re:EU brings in 'right to repair' rules for appliances by mehs on Tuesday October 01, 2019 @05:38AM (#21123600)
That means energy efficiency rating will change by date, A rated product of last year could be different (could be better or worse) by this year's A rated product. Can't we just use "numbers" instead?
Re:EU brings in 'right to repair' rules for appliances by epanchin on Tuesday October 01, 2019 @05:34AM (#21123581)
That would encourage manufacturers to lower the efficiency of non flagship models. How about just regrading every few years? Potentially add a number to the start.
Re:EU brings in 'right to repair' rules for appliances by adrianN on Tuesday October 01, 2019 @05:58AM (#21123707)
That's a good point. You could avoid that problem by giving grades relative to the best product on the market, e.g. anything that doesn't use more than 10% more than the most efficient model on the market gets an A.

Regrading every year seems to be about the same as what I propose. I guess the actual numbers used for the current rating are based on actual efficiencies of the models on the market when the regulation was introduced.

Re:EU brings in 'right to repair' rules for appliances by tomatocracy on Tuesday October 01, 2019 @12:26PM (#21127298)
Only if consumers pay any attention to energy efficiency labels. I strongly suspect that with washing machines and dryers, they simply ignore them and look instead at the other features (particularly load size and cycle timing) and the price.
Re:EU brings in 'right to repair' rules for appliances by blue_devil on Tuesday October 01, 2019 @05:30AM (#21123562)
Exactly. They are willing to regulate, but slowly, inefficiently, and timidly.
Re:EU brings in 'right to repair' rules for appliances by Iv on Tuesday October 01, 2019 @08:41AM (#21124665)
I have said that at every step in these regulations: even a law that can't easily be applied and that has loopholes is a progress as it gives judges, engineers, decisions makers and users a notion of what is wrong and what is right.

Want to make a startup whose business model relies on the impossibility to repair? Have found a loophole that makes it possible? Well investors may evaluate the risk this loophole gets fixed and will not see the plan as particularly safe.

It is not just about changing the rules, it is about changing the ethics around them.

Re:EU brings in 'right to repair' rules for appliances by distances on Tuesday October 01, 2019 @04:48PM (#21130439)
IANAL as always, but in my understanding loopholes are less effective in civil law systems (that is, all continental Europe) as the intent of the law is what matters, not the exact wording that created a loophole.
Re:EU brings in 'right to repair' rules for appliances by Iv on Saturday October 05, 2019 @11:32AM (#21166070)
Interesting point.
Re:EU brings in 'right to repair' rules for appliances by Zenst on Tuesday October 01, 2019 @10:54AM (#21125955)
Agreed, whatever your political posture, it's nowt to do with this.

This is a good thing, and however you wish to view things - this is what is right, fair and it's core is to bring fairness to consumers - even if they don't want to liveridge this avenue now open too them. At least they have the choice and it is their choice.

So Bravo for this, it is something that needs to be done globally. The whole artificially obsoleting consumer products has and will be a serious concern as it drives waste, and waste is and never has been, good for the environment upon any level, whatever your perspective is upon that matter.

Let us not forget, many initiatives get driven by standards from one area and they can and do transpose upon other area in the end for the better of everybody. Let's see this for what it is - something wonderful and long overdue.

I will also add, a few decades back, self repair was far more accessible and less needed as appliances lasted, you could get spares, get them fixed. Yet the market and drive towards mass consumerism and product churn has created a monster, one in which we are going to be paying for as all that environmental credit debt we have built up, well, nature's debt collectors are a calling.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @02:28AM (#21122558)
To play devil's advocate a bit:

Consumers don't want to spend more for appliances. They want cheap. That's why manufacturers build the way they do (if you want quality over 20 years you're already free to buy a Miele)

It is rare for an appliance to break down when just out of warranty, and in any case it is not possible to completely avoid.

I am glad that the new rules do not go farther then they do because I don't think there is an issue that warrant drastic action and widespread price increases.

There are plenty of ways to source spare parts and individuals are simply not able to repair themselves in most cases (and let's not forget health & Safety regulations).

Edit: Thank you guys for killing off any discussion...

Re:EU brings in 'right to repair' rules for appliances by mrtksn on Tuesday October 01, 2019 @03:07AM (#21122742)
The environmental aspect plays a big part in these things. These days it's popular to point out that the major polluters are not the individual consumers but the factories owned by the industrialists however these factories are not busy producing jewellery for the rich but stuff for the millions of consumers.

Europe is very densely populated and well developed with much less developed neighbours which makes Europe very suspectable to environmental issues. If something bad happens in or nearby the continent, people in Paris or Rome can feel it through rent increase, a saturation of health services, an influx of people who somehow should be dealt with. If bombs go off in Syria things happen in Hungary. The place is very interconnected.

EU has to deal with the protection of the environment just like any other issue that can cause large migrant movemenets. Throwing away things when you don't have to, inefficient appliances etc. are all stuff that must be addressed to preserve the peace in the continent. Europe's contemporary way of life is quite fragile.

Re:EU brings in 'right to repair' rules for appliances by semi-extrinsic on Tuesday October 01, 2019 @03:53AM (#21123025)
There's not just "building cheap", there is "building specifically to make things expensive to repair".

Three years ago the main bearing in my washing machine broke down. Found a detailed video on Youtube for repairing the exact same machine, started disassembly. 45 minutes in, I discovered that in my machine that was a couple years newer than the tutorial, Bosch had plastic welded shut the drum, so you had to replace the entire thing. Replacement part cost went from $20 to $180 IIRC.

Adding insult to injury, the flange in question had the bolt holes and locating features for the gasket still present.

Re:EU brings in 'right to repair' rules for appliances by kube-system on Tuesday October 01, 2019 @09:59AM (#21125374)
> Bosch had plastic welded shut the drum,

> the flange in question had the bolt holes and locating features for the gasket still present.

That sounds like classic cost-savings methodology. They found a cheaper way to attach two parts while keeping the same tooling and reducing parts-count.

What would have been suspicious is if they had kept the expensive features and welded it shut.

Cheap is often not maintainable as a side-effect. That doesn't mean it was the primary goal.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @04:14AM (#21123145)
It's not necessarily to make things more expensive to repair.

Often, making things easy to fully take apart increases manufacturing costs. So there needs to be a trade off.

Because of competition on prices, prices points, the fact the break downs are relatively rare. the priority is often to squeeze manufacturing costs.

Re:EU brings in 'right to repair' rules for appliances by baq on Tuesday October 01, 2019 @04:25AM (#21123206)
and that's where regulation is especially helpful: in a race to the bottom situation, it moves the bottom up a bit.
Re:EU brings in 'right to repair' rules for appliances by petra on Tuesday October 01, 2019 @06:40AM (#21123912)
Some of those changes are note very expensive. often times reliability is compromised for minor savings.

The question is that of marketing.

Can we make a marketing page that shows an easy to repair washing machine - and shows us that over 10 years, if we do the repairs ourselves - we'll save some money ? And the hassle of replacing to a new machine often ?

At least some segment of the population, the DIY'ers may buy such machines.

Re:EU brings in 'right to repair' rules for appliances by Freak_NL on Tuesday October 01, 2019 @04:51AM (#21123343)
I've repaired my then seven year old LG washing machine as well two years ago. The rear drum support had apparently developed a fault, and was nearly torn in two by the time the funny noises came and hinted at the need for repairs.

The Youtube videos were a great help, but even though the part I needed was available, all the steps along the way to getting the part and fixing the machine made it clear that this was not a process aimed at consumers with the ability to repair such a machine. The manufacturer chose representatives in each country it sold machines in were you had to buy the part (at €100 with shipping not cheap, but acceptable), but the serial numbers never really matched exactly, and the model I had always had one extra letter left unexplained, making buying the part a gamble.

The part fitted and the repair did work perfectly, even though I had to order the stainless bolts I needed to replace the worn originals from somewhere else (a web shop with a sensible interface).

This device was seemingly designed to be repaired (or at least not prevent it), but documentation and lack of sensible part numbers made it harder then it needed to be. Interesting experience though, it feels good to extend the life of the machine by a few years this way.

Re:EU brings in 'right to repair' rules for appliances by kilotaras on Tuesday October 01, 2019 @02:58AM (#21122691)
> Consumers don't want to spend more for appliances. They want cheap.

The consumer cannot easily distinguish between $400(dies after 10 years) and $300 (dies after 4).

Re:EU brings in 'right to repair' rules for appliances by Joakal on Tuesday October 01, 2019 @03:51AM (#21123002)
Sometimes it's more like $300 (dies after 10) and $400 (dies after 4). Why? The marketing trick to price a product higher to look like a premium compared to competition.
Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @03:58AM (#21123043)
It's hard to disprove that it is sometimes like that, but I would be extremely sceptical towards any claim that it is generally like that. I think it is safe to assume that price and quality are correlated in most cases.
Re:EU brings in 'right to repair' rules for appliances by denton-scratch on Tuesday October 01, 2019 @07:04AM (#21124056)
Apparently not, at least in the world of dishwashers and washing machines. The expensive model is often exactly the same as the cheaper one, but with extra buttons, cycles and so on. Prices for white goods seem to be based on what the market will bear, not on the cost of production.

When I was born, my parents had a hoover twin-tub. It was still working 20 years later when I left home.

The first washing machine I bought lasted twelve years (the control panel had to be replaced once). I think I eventually replaced it because I had moved house, and it didn't fir in the new kitchen. Nowadays it doesn't seem to be possible to buy dishwashers and washing machines that last longer than 4 years. I threw out my "old" dishwasher after just one year; it had broken down 5 times since I bought it brand-new, each time for the same reason: failed heater. Each time I had to wait several weeks for the mechanic to show (manufacturer's warranty, contracted out to a service company). Each time, I asked the mechanic if he could recommend a make/model that would be more reliable. And each time I was told that I might as well buy a cheap one, they all break down as quickly as one another.

These mechanics are seeing what I am seeing: machines that break down much sooner than they used to 15 years ago. Well, that's a market failure; it's what government regulation was invented for.

Re:EU brings in 'right to repair' rules for appliances by NeedMoreTea on Tuesday October 01, 2019 @07:13AM (#21124094)
Expensive models are made on the same production line, usually owned by the same group multinational that makes the cheap and mid-range brands. The factory, knowledge and workers who made the premium one when it was independent are now gone. It's exactly as you say. Even the vanishingly few properly independent premium brands have come markedly downmarket quality wise, by using the same techniques.

In the 80s and 90s the distinction and spread across the market was real. The buyouts and takeovers hadn't consolidated into just a few mega groups. The expensive fridge or washing machine was built, and lasted very differently.

Now we have Samsung et al building £1,500 premium fridge freezers and £800 washing machines that are just as unrepairable as the cheap crap.

It goes far wider than just appliances though.

Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @08:00AM (#21124339)
Between anecdotal evidence from your mechanic(s) as recounted by you and this article[1] which contains actual hard numbers, I find the latter to be the most convincing. Which is not to say I doubt that what you recount has been yours or your mechanics' experience, but simply to say that there are all kinds of reasons why those experiences might not signify the true state of affairs.

If I were you, I would rely less on my mechanic to recommend me a product, and more on something like Consumer Report, which has a much more methodical and rigorous approach to assessing and comparing the quality of the products they test.

[1] https://blog.yaleappliance.com/most-reliable-front-load-wash...

Re:EU brings in 'right to repair' rules for appliances by anticensor on Tuesday October 01, 2019 @04:14PM (#21130056)
Washing machines have an extra cheap line too (the bottom model of a make), which is tooled even cheaper than standard line (whereas regular stock uses 10k RPM four-pole induction or 1500 RPM four-pole synchronous motors, 600 RPM spin model of the same brand uses 3600 RPM six-pole asynchronous motors). Dishwashers have no such extra-cheap lines.
Re:EU brings in 'right to repair' rules for appliances by jdc on Tuesday October 01, 2019 @04:19AM (#21123172)
Based on what evidence, though?
Re:EU brings in 'right to repair' rules for appliances by chopin on Tuesday October 01, 2019 @04:27AM (#21123220)
Only anecdotal evidence but in my experience price and quality (as in lasting) are only very weakly correlated. In the past I tended to buy expensive (in expectation of lasting). The older I get the less I tend to do so even though I have now more money at my disposal. You're getting crap all the time independent of the brand.
Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @05:16AM (#21123481)
Try flipping it around. If I presented an product to you and were able to convince you that it was of significantly better quality (more durable, fewer bad surprises etc) than other products in the same category, would you be most surprised to learn that it was also more expensive or that it was less expensive than these other products?

While it might be true that a higher price doesn't necessarily entail higher quality, it seems to me that higher quality almost always entails a higher price.

Re:EU brings in 'right to repair' rules for appliances by ghaff on Tuesday October 01, 2019 @04:47AM (#21123322)
There are certainly a lot of cheaply/poorly build appliances covered in some shiny stainless or whatever the fashionable appliance sheathing of the moment is. New luxury developments have been pretty notorious for doing that sort of thing with the household appliances.
Re:EU brings in 'right to repair' rules for appliances by Gibbon1 on Tuesday October 01, 2019 @04:46AM (#21123319)
I've noticed quality of ordinary things has been declining for a long time now. Some things are better due to new technologies. Lot of stuff has just regressed.
Re:EU brings in 'right to repair' rules for appliances by denton-scratch on Tuesday October 01, 2019 @07:09AM (#21124079)
Don't know why you were downvoted; new technologies should make things both cheaper and more reliable, but it doesn't seem to be working, at least not for white goods.
Re:EU brings in 'right to repair' rules for appliances by burntoutfire on Tuesday October 01, 2019 @10:34AM (#21125732)
It's probably the opposite in many cases - new technologies allow to build things that are significantly cheaper, but also less durable. For example, thanks to precise numerical simulations, you can be much more precise in designing the elements so that they are as thin/light and use as little materials as possible. Before the CAD era, you just did it "by feel" and, to be safe, made things much more sturdier (and more expensive).
Re:EU brings in 'right to repair' rules for appliances by Gibbon1 on Tuesday October 01, 2019 @05:22PM (#21130833)
I have an example of that. In the late 1980's early 90's read an fluff piece in Product Design News or some such about a team of engineers at GE that got an award for designing a washing machine tilt sensor. The article then gushed that the reason this was wonderful was the tilt sensor would allow GE to replace expensive metal washing machine drum bearings with inexpensive plastic ones.

Without a tilt sensor they needed to use metal bearing because an out of balance load would break plastic bearings. But now with the tilt sensor plastic ones could be used.

Re:EU brings in 'right to repair' rules for appliances by kevin_thibedeau on Tuesday October 01, 2019 @12:37PM (#21127439)
New technologies add complexity. That always decreases reliability. Replace a robust button or mechanical timer mechanism with a touchscreen and now you have dozens of new components that can cause a failure.
Re:EU brings in 'right to repair' rules for appliances by AdrianB1 on Tuesday October 01, 2019 @09:09AM (#21124890)
I think in many areas it is just a race to the bottom, lowering prices at the expense of quality.
Re:EU brings in 'right to repair' rules for appliances by blue_devil on Tuesday October 01, 2019 @05:37AM (#21123596)
There's an (imperfect) cure for that - reviews.
Re:EU brings in 'right to repair' rules for appliances by gpderetta on Tuesday October 01, 2019 @06:30AM (#21123864)
That helps, but a) review are gamed extensively, b) a review usually can tell you that something has worked for a few days to a week after buying it.

If you want to know whether a product has an high chance to work in 2-3 year time you are out of luck, especially with SKUs changing all the time.

Re:EU brings in 'right to repair' rules for appliances by burntoutfire on Tuesday October 01, 2019 @10:36AM (#21125745)
Yep. I'm fairly certain that companies change their SKUs all the time because they know that whatever they make will get a bad reputation (or neutral at best).
Re:EU brings in 'right to repair' rules for appliances by anticensor on Tuesday October 01, 2019 @04:18PM (#21130112)
Can you provide an example?
Re:EU brings in 'right to repair' rules for appliances by emiliobumachar on Tuesday October 01, 2019 @04:20AM (#21123180)
Arguable. Nothing prevents manufacturers from offering 10 or even 20 years of warranty, except of course the market reality that few people would buy it when such a wareanty's costs are priced in.
Re:EU brings in 'right to repair' rules for appliances by lmm on Tuesday October 01, 2019 @04:38AM (#21123274)
And then that manufacturer declares bankruptcy after 3. Limited liability makes it impossible for corporations to offer a credible 10 or 20 year warranty.
Re:EU brings in 'right to repair' rules for appliances by magduf on Tuesday October 01, 2019 @09:11AM (#21124907)
When was the last time an appliance manufacturer went bankrupt? I can't think of any. There are some that aren't around any more, but it's because they were purchased by or merged with competitors (hence, in America, Whirlpool, Roper, Maytag, Frigidaire, etc., are all the same company now).
Re:EU brings in 'right to repair' rules for appliances by lmm on Tuesday October 01, 2019 @11:00AM (#21126020)
MFI's bankruptcy was just over 10 years ago. Hotpoint are now owned by Indesit who won't honour a warranty from ~8 years ago. And those are just the ones I've experienced myself.
Re:EU brings in 'right to repair' rules for appliances by namibj on Tuesday October 01, 2019 @07:15AM (#21124102)
An insurance company could offer it, however. They'd want to make sure the produce is of sufficient quality, and if it breaks, they'll provide replacements/repairs until the end of the warranty period.
Re:EU brings in 'right to repair' rules for appliances by anticensor on Tuesday October 01, 2019 @04:20PM (#21130128)
Insurance could only provide a repayment, not repair.
Re:EU brings in 'right to repair' rules for appliances by namibj on Sunday October 06, 2019 @10:10AM (#21172126)
They could contractually state a non-monetary compensation, i.e. fixing/replacing the broken appliance. Similar to a B2B service contract, where you pay a monthly rate in exchange for updates or even hardware fixes.
Re:EU brings in 'right to repair' rules for appliances by anticensor on Sunday October 06, 2019 @12:16PM (#21172916)
Insurance company would not have sufficient means to provide repair if no one is willing. Replacement might be possible, but is always costlier than repayment as you have to test the replacement product, too.
Re:EU brings in 'right to repair' rules for appliances by namibj on Tuesday October 08, 2019 @05:54PM (#21197702)
That's kind of the point. The consumer doesn't just get his money back, he gets what he ordered. Maybe allow a lump sum payout that's like 5x what they consumer payed just to cap the losses the insurer could incur, while keeping a strong incentive to repair/replace as that's less hassle for the consumer and thus his preferred option. It saves time otherwise spend on shopping for a replacement as well as getting accustomed to said replacement.
Re:EU brings in 'right to repair' rules for appliances by lotsofpulp on Tuesday October 01, 2019 @07:59AM (#21124334)
The consumer can, they just need to look at the length of the warranty.

For example, these are washers made to last and be fixable:

https://speedqueen.com/products/home-products/front-load-was...

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @03:55AM (#21123032)
This is an issue.

Further complicated because whilst there are companies that build reputations on quality, that reputation can stick around long after the quality has gone down, so there's a constant temptation to cheap out for short term profits.

I suppose the classic example of this is Mercedes Benz in the 90s.

Re:EU brings in 'right to repair' rules for appliances by squarefoot on Tuesday October 01, 2019 @08:59AM (#21124814)
Also, the consumer usually thinks that $399 is closer to $300 than to $400, which is the exact reason why prices ending by 9 are used. The first step toward consumer friendly marketing should be abandoning such ignoble psychological tricks.
Re:EU brings in 'right to repair' rules for appliances by lotsofpulp on Tuesday October 01, 2019 @11:30AM (#21126454)
If someone can't do simple subtraction, especially with computers in their pockets, then either they need a 1st grade education, or they don't care about that amount of money. Either way, there is no need to put any restrictions on a clearly transparent price.

I can't classify pricing with 9s to be a "trick". No one is being tricked, the price is right there.

Re:EU brings in 'right to repair' rules for appliances by chopin on Tuesday October 01, 2019 @02:49AM (#21122644)
I have a 3 year old Miele oven which needed one repair within the warranty period and another one just outside it. I am afraid Miele goes down the way of all the other manufacturers as the reason where parts which where shielded insufficiently from heat and moisture.

In Germany, legislation has been proposed that manufacturers must label the expected lifetime. I am opposed to this as it may lead to stuff breaking down shortly thereafter. On the other side I would be fond of two things: All parts must be serviceable and a minimum period of spare part availability.

Re:EU brings in 'right to repair' rules for appliances by ovi256 on Tuesday October 01, 2019 @03:03AM (#21122719)
>manufacturers must label expected lifetime ... I am opposed

Everything is already value engineered, designed for a specified lifetime, that's how we get those low prices and low material use. Labeling would just make it explicit. I work in an oil pipeline design group and even these things have expected lifetimes (30 years). So even megaprojects like bridges, skyscrappers, aircraft carriers, everything designed has an expected lifetime.

Re:EU brings in 'right to repair' rules for appliances by fock on Tuesday October 01, 2019 @03:13AM (#21122763)
and I always thought, capitalism needs market transparency. Why not write it down and see what the customer does then, huh?
Re:EU brings in 'right to repair' rules for appliances by Consultant32452 on Tuesday October 01, 2019 @03:42AM (#21122939)
Companies do write it down, in the form of warranties.
Re:EU brings in 'right to repair' rules for appliances by fock on Tuesday October 01, 2019 @04:01AM (#21123067)
ooh yeah. so the expected lifetime of my computer is ... 1 year. sorry that's ridicolous as assuming that a household appliance should live only 3 years? (I'm quite sure a lot of consumers are not prepared to buy everything anew every 3years, because it's so cheap)
Re:EU brings in 'right to repair' rules for appliances by leni536 on Tuesday October 01, 2019 @05:32AM (#21123569)
I always assume that such a short warranty period is for catching manufacturing defects and shipping damage and not amortization from normal use. Essentially a 1 year warranty is not much better than a 1 month or a 1 week warranty for a laptop.
Re:EU brings in 'right to repair' rules for appliances by Consultant32452 on Tuesday October 01, 2019 @04:41AM (#21123292)
A warranty isn't the same as a life expectancy, but it is a signal to consumers about life expectancy. As a general rule, a product with a longer warranty will have a longer life expectancy.
Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @08:24AM (#21124527)
That's a very different and much weaker statement than the first one you made.
Re:EU brings in 'right to repair' rules for appliances by close04 on Tuesday October 01, 2019 @03:58AM (#21123049)
Warranty and expected lifetime are different concepts. The first is just a service that offers free repair/replace within a period of time. The second is how long you can expect the product to be in use, with or without repairs, until it reaches the end of its life. This can be either due to catastrophic malfunction, no available servicing parts or skills, or obsolescence.

Think of a car that may have 3 years warranty but a service life of maybe 10 or more years.

Re:EU brings in 'right to repair' rules for appliances by Consultant32452 on Tuesday October 01, 2019 @04:39AM (#21123285)
A warranty is a signal to the consumer about expected lifetime. And different manufacturers offer different warranties. For example, Kia/Hyundai offer 10 year, 100k mile warranties.
Re:EU brings in 'right to repair' rules for appliances by close04 on Tuesday October 01, 2019 @04:50AM (#21123339)
Correct. So in some cases the warranty can be the same as the expected service life but that is a choice the manufacturer makes to send a message to potential buyers. The legal warranty is just a minimum duration imposed by law, while the service life changes from product to product.

In some EU countries the law mandates that manufacturers clearly state the warranty period and the average service life (where you can use the product reasonably within the original parameters). So the manufacturer must be able to fix/replace (not necessarily for free) the product if hidden flaws caused it to fail within the average lifetime period. This means only manufacturers who are certain their product is up to the task will declare a longer life and charge a premium but also guarantee that period of support.

Most products have warranties that are far shorter than their expected service life. Clothes may have as little as 30 days warranty but the reasonable expectation is for a far longer expected lifetime.

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @04:13AM (#21123141)
What should we as consumers expect the practical difference to be?

If my kettle has a warranty and breaks down, it's on the manufacturer. If it's only within the design lifetime? What if 10% don't last the design lifetime, wheres the cut off if relevant? If I buy a kettle that lasts the design lifetime, but is deemed not to for the purposes of the law, do I get compensated?

These are genuine questions, I am in favour of publishing this kind of information, it occurs to me that poorly thought out rules would be useless though.

Re:EU brings in 'right to repair' rules for appliances by close04 on Tuesday October 01, 2019 @05:26AM (#21123539)
> If it's only within the design lifetime?

Depending on the law some EU countries already expect the manufacturer to be able to fix or replace products that failed due to hidden defects within the average service life. So a manufacturer has a vested interest in declaring realistic figures because they are expected to support them. The "1000 year kettle" would have to have spare parts available for the period.

Re:EU brings in 'right to repair' rules for appliances by fock on Tuesday October 01, 2019 @04:22AM (#21123188)
if it fails prematurely, you have bad luck, report it to some consumer advocacy group and buy a new one just as you did today.

It's really funny to see the backlash on demanding such a basic premise of capitalism as information transparency in a forum like this.

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @04:45AM (#21123308)
If it's just about information transparency, how do you enforce honesty? What's to stop me saying that my kettle is designed to last 1000 years?
Re:EU brings in 'right to repair' rules for appliances by fock on Tuesday October 01, 2019 @05:02AM (#21123391)
if you lie, said consumer advocacy group will sue the company and the company's chapter will be revoked? seems quite easy.
Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @05:15AM (#21123479)
"company's chapter"

Chapter?

But my point is, what is lying? If a kettle is designed to last 10 years, it's reasonable to expect that 100% won't last that long, so what percentage should we reasonably allow to break in that time, 10%? 20%? 50%?. If the manufacturer was found to be lying, do I with my still working kettle get compensated?

And your answer raises other concerns, who is this consumer advocacy group that's going to lead this? Is it reasonable to assume some proportion of people are going to direct their complaints there? This to me doesn't seem like an easy thing to police at all.

Re:EU brings in 'right to repair' rules for appliances by fock on Tuesday October 01, 2019 @06:25AM (#21123835)
the company is dissolved, when it lies. bad for shareholder value, and a very good incentive to be honest, but this doesn't seem to fit too well into todays corporate scheme.

If there's reasonable doubt (ie a large number of complaints about the kettle failing), the manufacturer has to provide sales statistics and test results and will be judged accordingly. As for the consumer advocacy groups: it's pretty standard in Europe to have these (and they are the only ones to initiate something like class-action). As for the metrics: everything is measured, I'm sure, we can come up with a sensible metric?!

Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @04:05AM (#21123093)
That doesn't hold up, when you think about it. Most companies don't offer any warranty outside of what is required by the law, which is usually between 0 and 2 years for consumer products, depending on where you live. By your argument that is how long we should expect most products to live.
Re:EU brings in 'right to repair' rules for appliances by dagw on Tuesday October 01, 2019 @04:16AM (#21123159)
Most companies don't offer any warranty outside of what is required by the law

And parallel to that there are also companies adverting their 10,15 or 25 year warranty[1]. Now you can choose who you want to give your money to.

That being said I have no problem per se with forcing companies to offer long warranties.

[1] a further thing to look at is of course what these warranties actually cover and how likely you are to actually get help when your appliance breaks 17 years after you buy it. A 25 year warranty is useless (and should probably be illegal to advertise) if it's so full of loopholes and caveats that no one can practically make any claims against it.

Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @05:44AM (#21123625)
That's a different point than the one I was addressing, which was that warranties can be taken as indicators of how long products can be expected to last.

What products that have extended warranties usually have in common is that they are expensive and represent significant investments for the average buyer. If you buy a car, a fridge, a washing machines, etc, you want a guarantee that you will be able to amortise that investment over as long a time as possible.

Re:EU brings in 'right to repair' rules for appliances by lotsofpulp on Tuesday October 01, 2019 @07:54AM (#21124307)
It absolutely holds up, I'm not sure why Consultant32452 is being downvoted.

No one stops a manufacturer from offering a product with a 5 year warranty, and in fact they do. Shop for products made for businesses and you will find 5 year warranties. However, they cost much more, and consumers are choosing not to pay more for the products with 5 year warranties, and instead choosing to go with the 1 year warranty.

Miele was known for making very durable products, however, even they over the years had to acknowledge that consumers were opting to purchase cheaper products from competitors, so they had to do the same to stay in business.

Re:EU brings in 'right to repair' rules for appliances by adamlett on Tuesday October 01, 2019 @08:23AM (#21124505)
I think you have cause and effect reversed. Extended warranties are offered, when the product is expensive, not the other way around. Extending warranties can be thought of as a kind of insurance. If a product is inexpensive to replace, it does not make economic sense to insure it.[1]

[1] Unless you have some reason to believe the insurance is priced too low.

Re:EU brings in 'right to repair' rules for appliances by lotsofpulp on Tuesday October 01, 2019 @09:02AM (#21124838)
Warranty is another word for insurance. I'm not sure what you mean by cause and effect. If you are claiming that a product being expensive is what causes a manufacturer to offer longer warranties, I guess that's true, but I would say it is because the product is of higher quality.
Re:EU brings in 'right to repair' rules for appliances by tomatocracy on Tuesday October 01, 2019 @12:40PM (#21127473)
Warranties and insurance are quite different.

Insurance is usually provided by a regulated entity and implicitly backed by the government in the even that the insurer fails. Their regulators also provide redress for consumers against unfair treatment without the need to resort to the courts and the terms usually have to be fair too.

Warranties are typically provided by the vendor who may well be financially unsound and willing to treat a customer less fairly, contain significant legal loopholes and require redress through the courts or perhaps a binding arbitration tribunal.

Re:EU brings in 'right to repair' rules for appliances by abrugsch on Tuesday October 01, 2019 @11:08AM (#21126138)
Is this a very recent U-turn from miele? I'm sure I saw something only in the last couple of years that top tier quality was still their primary business model. As an aside with a point of anecdata, our bosch washing machine which was sold with a 2-year warranty (thoguh actually upgraded to 4 by a special anniversary offer) and bought having just discovered that the entire washing machine industry was turning out minimum warranty-able products including formerly ultra reliable (or at least percieved to be...) Bosch, and it's just about 8 years old, with heavy use and the only maintenance it's needed has been to remove a fiver stuck in its drainage sump... but i guess we've just been lucky and should be preparing for the worst.
Re:EU brings in 'right to repair' rules for appliances by lotsofpulp on Tuesday October 01, 2019 @11:24AM (#21126380)
They might still be good quality, but from anecdotal evidence, not as good as before.

And most machines probably do work for many years, just not sufficiently enough to offer a longer warranty. Which is fine for most homes, since you're not running a mission critical operation and a few days to pick out a new washer isn't going to kill you. A business that needs machines to work might find it worth shelling out more for a quality product that rarely quits or can be fixed on site.

Re:EU brings in 'right to repair' rules for appliances by nwellnhof on Tuesday October 01, 2019 @03:34AM (#21122881)
Can confirm, Miele's consumer products aren't what they used to be. Your only option these days is to get a commercial product.
Re:EU brings in 'right to repair' rules for appliances by lnsru on Tuesday October 01, 2019 @03:53AM (#21123022)
Or buy older refurbished Miele’s product if one can live with outdated design.
Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @03:42AM (#21122937)
Well, that somewhat illustrates my point.

Companies have to sell and they have to survive. Thus they have to build products that people will buy and make a profit out of it.

Re:EU brings in 'right to repair' rules for appliances by chopin on Tuesday October 01, 2019 @04:30AM (#21123233)
Miele explicitly markets to customers who expect lasting appliances.
Re:EU brings in 'right to repair' rules for appliances by isostatic on Tuesday October 01, 2019 @05:05AM (#21123410)
And then think "if we cut this corner we'll make $1 more on each unit, that's an extra $3M a year, that's my bonus sorted"

Those cuts take time to filter down into public consciousness, because companies are incapable of measuring the value of quality

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @04:03AM (#21123078)
To be fair the Miele the warranty repair is them standing by their product, which should be applauded, ideally we'd have 10+ year warranties to encourage good design. Faults do tend to have a bathtub curve to them, so I'm not sure its reasonable to expect 100% reliability.

Did you contact Miele about your just out of warranty breakage? Their reaction to that would be interesting.

Re:EU brings in 'right to repair' rules for appliances by chopin on Tuesday October 01, 2019 @04:35AM (#21123258)
Yes I did. I got a reduction on the repair costs (which where initially at a point warranting buying a new appliance instead of a repair; spare parts alone where several hundred Euros).

But for Miele prices I don't want to be at their mercy. I want a lasting product. When waiting for the repair I looked around. Many competitors have similar offerings (functionality) with a 5 year warranty at 2/3 of the price point (or even less).

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @05:07AM (#21123424)
"I got a reduction on the repair costs"

That's good? As far as it goes, it's a good smell at least.

I'm not of a view that a warranty guarantees no faults. To my mind it is the manufacturer saying they will stand by their product for the warranty period, that they expect no faults, and putting their money on the line to prove it. So I'm not particularly in favour of castigating companies for any unreliability, if they handle it correctly.

Having said all this, I did just check what Miele's warranty is, I was expecting 5+ years, but it's only 2 years, so your point about competitors is a good one.

I suppose it highlights a good point about what we as consumers should do. Should we go with Miele that everyone knows is good quality, but only offers a 2 year warranty. Or should we go with the competitor with the 5 year warranty? I suspect most of us would take the first option, when we should really be taking the 2nd.

Re:EU brings in 'right to repair' rules for appliances by chopin on Tuesday October 01, 2019 @06:34AM (#21123880)
As I said: I don't want to be at their mercy even if they handled my case well. What especially bothered me is the fact that among the parts changed was an item (the controller) which had 250€ on the price list. It apparently had not been sealed water tight although construction wise it could be exposed to hot vapour. For that price point I expect everything being IP67, parts and connectors. It's not exactly hard, I've done this myself. The parts are only protected by a cooling fan designed to keep also the moisture away. For some reason, the fan did not work at one cycle. There is no detection in place to detect this, leading to a bricked oven. In my book this is engineering fail on many levels.

Edited to add: Miele offers a 10 year warranty extension, at roughly 20% of the original price. It is left as an exercise for the reader what such a premium means for the expected failure rate...

Re:EU brings in 'right to repair' rules for appliances by holri on Tuesday October 01, 2019 @02:33AM (#21122573)
> Consumers don't want to spend more for appliances. They want cheap.

But there is not the consumer alone. The world, other people, the earth wants lasting appliances.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @02:43AM (#21122621)
It's not obvious to me that current appliances are not lasting (and/or not repairable) and it's not obvious to me either that longer lasting appliances are necessarily better.

Where are the end to end stats that show that this is better than recycling an old appliance to replace it with a new one that is more energy and water efficient?

Where are the actual stats that show that breaking down just out of warranty with no parts available is a real issue?

Also, there are no "other people" we all are consumers of these appliances.

Re:EU brings in 'right to repair' rules for appliances by baroffoos on Tuesday October 01, 2019 @03:25AM (#21122821)
In what possible way could using the same fridge for 10 years be worse than buying and dumping a fridge every 3 years?
Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @03:27AM (#21122835)
Fridges don't break down after 3 years. Please let's have a serious discussion.
Re:EU brings in 'right to repair' rules for appliances by martin_a on Tuesday October 01, 2019 @03:58AM (#21123048)
In what possible way could using the same washing machine for 25 years be worse than buying and dumping a washing machine every 8-10 years?
[dead]
Re:EU brings in 'right to repair' rules for appliances by zAy0LfpBZLC8mAC on Tuesday October 01, 2019 @04:45AM (#21123311)
> Greta Thunberg is not always there to tell you what to think...

Oh, you aren't actually interested in arguments? Why didn't you tell us earlier!

Re:EU brings in 'right to repair' rules for appliances by baroffoos on Tuesday October 01, 2019 @07:07PM (#21131850)
Mine did. One of the PCBs was designed in a way that when the fridge light breaks it causes the whole pcb to fry and the fridge stops functioning. Thankfully we were able to get a replacement pcb because the manufacturer still supplied it.
Re:EU brings in 'right to repair' rules for appliances by hdfbdtbcdg on Tuesday October 01, 2019 @04:03AM (#21123080)
Mine did.
Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @04:28AM (#21123221)
Bad example, it is actually better to replace older fridges (older than 10 years though) with modern low energy designs, obviously with the expectation that they'd last longer than 3 years.

Fridges and Freezers are the only appliances I'm aware of where it works out like that though.

Edit: Here's a case study for those that don't believe me.

http://www.t2c.org.uk/chilling/new-case-study-of-20-yr-old-f...

Re:EU brings in 'right to repair' rules for appliances by TeMPOraL on Tuesday October 01, 2019 @06:04AM (#21123740)
That's just savings in end-user monetary expenses, which is a proxy for energy use, but not necessarily a good one.

I wonder whether this calculation holds once you account for the energy used to develop, construct, market and transport the new fridges that replace the older-but-working fridges. It's a genuine question - I haven't seen such calculation done. My current intuition is that the extra marginal energy used in manufacturing a new fridge dwarfs the energy savings of replacing the old one before it dies.

Re:EU brings in 'right to repair' rules for appliances by benj111 on Tuesday October 01, 2019 @06:38AM (#21123901)
The link gives a figure of 700kwh saving a year.

This [1] gives the embodied energy for a fridge as 5900 Mj which equals 1600 kwh.

So broadly speaking you new fridge 'pays' for itself in 2 years. I suspect its worse that, but even if its 5 years, my point still stands.

[1] https://energyeducation.ca/encyclopedia/Appliance

Re:EU brings in 'right to repair' rules for appliances by swish_bob on Tuesday October 01, 2019 @08:08AM (#21124393)
If the current appliances are already set to last and be reparable, then the regulation is a NOOP as far as business is concerned. So there's an insignificant cost to the business, and the consumer's get some reassurance. Seems like there's no need to argue against the regs, then.
Re:EU brings in 'right to repair' rules for appliances by Certhas on Tuesday October 01, 2019 @04:42AM (#21123295)
You argue as if protecting the environment was optional. And you start your argument with the hidden assumption that what consumers want should trump all other concerns.

I don't necessarily agree with downvoting your post, but your argument _is_ poorly constructed. It seems to come from a place of reflexively opposing regulation, rather than thinking about whether this makes sense. In other words, I think people downvote because it doesn't seem to be in good faith, but ideologically driven.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @04:44AM (#21123303)
No, I argue that protecting the environment should be based on facts and actual data, instead of being ideologically driven and that people's actual behaviour should not be ignored.

My argument isn't poorly constructed, I commented to promote discussion not to be lynched. You are trying to second guess what I wrote too much. It seems very common here for people to try to see implied meaning everywhere instead of reading what is actually written.

The sad reality is that it is not possible to think critically and to dissent on many topics these days. It is already decided what the correct opinion is, facts are irrelevant. Look at my comments in this thread: There are no reasoned replies to any of them...

Re:EU brings in 'right to repair' rules for appliances by Certhas on Tuesday October 01, 2019 @05:11AM (#21123452)
You pretend like you made an argument that due to peoples behaviour, the regulation will be counterproductive. That is not what you argued or wrote in the post I replied to.

If that is what you meant to write then your argument was indeed _very_ poorly constructed. It's certainly more flimsy than many replies you received.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @05:20AM (#21123510)
I don't 'pretend' anything...
Re:EU brings in 'right to repair' rules for appliances by isostatic on Tuesday October 01, 2019 @05:07AM (#21123423)
> Look at my comments in this thread: There are no reasoned replies to any of them...

You literally said "Greta Thunberg is not always there to tell you what to think"

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @05:09AM (#21123439)
This is a fact, isn't it? Try to think by yourself. The comment you're quoting from also contained 10 lines of arguments that you are ignoring, and instead you picked up that that line as if it was blasphemy. QED.
Re:EU brings in 'right to repair' rules for appliances by baq on Tuesday October 01, 2019 @06:11AM (#21123781)
wait what? I (not OP mind you) have been concerned with the environment since before Greta was even born. You just got a convenient face that happened to be at the right time in the right place to blame now.
Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @06:24AM (#21123830)
> I have been concerned with the environment since before Greta was even born.

Great, so hopefully we can have a substantial discussion on the topic at hand.

Re:EU brings in 'right to repair' rules for appliances by nicoburns on Tuesday October 01, 2019 @07:05AM (#21124062)
Surely it's completely uncontroversial that producing longer-lasting, repairable goods is more efficient than regularly throwing away almost-but-not-quite-working goods because of perverse economic incentives put on the manufacturers of those goods?
Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @12:07PM (#21127025)
I'm not looking for controversy, I'm looking for evidence-backed facts.
Re:EU brings in 'right to repair' rules for appliances by nate_meurer on Tuesday October 01, 2019 @01:50PM (#21128419)
Sure doesn't look like it. I can't even tell what your argument is supposed to be other than "nuh uh".

It's easy to stomp into a discussion and demand "stats", and then accuse people of irrational thinking when they don't immediately produce them. I'm sure someone has put together some statistics about repair costs, but I'd have no idea how to find them. The companies have no interest in helping compile numbers on their own service and parts, so good luck.

What I do have is lots of experience. As a property manager I've dealt with a hundred appliances. I work with a dozen dealers and repair people. I can get my old washers and fridges fixed easily; parts are everywhere, and every repairman knows how to change out a compressor on an old whirlpool compressor, or the tensioner on an old Maytag washer.

In contrast, my 15 year old Dacor range is a prime target for right-to-repair laws. It's built to last forever, but Dacor doesn't sell parts, and only makes schematics and repair manuals available to "certified" repair shops. There is only one in my city, and they wanted $500 dollars to replace my control board. Luckily I managed to find a used control board on ebay for $80 and did it myself. Took me a couple hours to do a job that would have taken minutes if only I'd had the manual. Easy stuff, should be totally accessible to owners and every repair shop, but Dacor likes to restrict the manuals to dealers so they can try to sell you a new one.

Then consider the nightmare of LG fridges. When the compressor went bad on my 2012 LG fridge, the cheapest repair estimate I could find was over a thousand dollars. There are only a few companies in my city who will do warranty repairs on LG fridges with linear compressors. There are a couple others who will no non-warranty work, but the repair won't be under warranty so if the new compressor goes bad (which is not unlikely on these new fridges), you're SOL. I have yet to find a used appliance reseller that sells refurbished LG fridges; when they haul away LG fridges, they are always scrapped. So what I have is a four thousand dollar fridge that lasted seven years. This is a common problem with LG fridges.

Washing machines are another whole world of pain.

So yes, I'll definitely be voting for every right-to-repair initiative that comes my way.

You know, you could easily read online about this stuff if you want. Try Yale Appliance's blog for a start. But then again, your comments make it seem like you didn't come here because you're curious.

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @02:40PM (#21129050)
I'm not demanding others here to produce stats...
Re:EU brings in 'right to repair' rules for appliances by simion314 on Tuesday October 01, 2019 @03:01AM (#21122703)
Honestly I don't think you gain more then a few dollars when you make the components a few mm thinner.

I don't think the customers are a big force here, from my experience is the same part that breaks first but is there a strong enough incentive for the producer to investigate the issue and make that part stronger? If the customer will buy a new product or a new part that is extremely expensive then the producer is encouraged to engineer that part to break exactly when the warranty is over.

I have a question, maybe someone here knows the answer, why are everyone make a new model each year that most of the time seems to be a redesign that brings nothing new, As an example I use same keyboard model and each time I buy a replacement it has changed a bit in design and internals, making them almost incompatible for salvaging components from one and fixing other)

Re:EU brings in 'right to repair' rules for appliances by mytailorisrich on Tuesday October 01, 2019 @03:23AM (#21122817)
> I don't think the customers are a big force here

Of course they are. Customers are not stupid, they know what they are doing. They know that a cheap appliance will last long enough and that "in 10 years I'll want to buy a new one anyway".

> why are everyone make a new model each year that most of the time seems to be a redesign that brings nothing new

Because that's what sells. You need 'new' to convince people to buy it, certainly to buy it at the same price it was last year.

Re:EU brings in 'right to repair' rules for appliances by simion314 on Tuesday October 01, 2019 @04:02AM (#21123071)
I disagree with you, let me give some examples that are not phones or computers where you can have maybe a different reason to buy a new model.

I like the microsoft natural 2000 keyboard, it has a soft rest place that it scratches and in max 2 years it gets destroyed and the cable where it enters the case gets bent and used. So I now have 3 or 4 models that I bought over the years, there is no actual improvement, all the complaints in the reviews like noisy space bar were not addressed, just some small visual changes. So I am wondering why they did a new design,it probably costs a lot, did they found a way to gut 1$ worth of plastic?

If we think at the environment and not at profits for the keyboard case there are 2 imediate things you could do:

- sell the soft rest parts, there are easy to change if compatibility is not broken (i done it myself no special tools were needed but I transplanted them from a different one)

- make the cable easy to replace (like you have with HDMI screens) so if I destroy the cable I can buy and just replace it rather then open the keyboard and find a different keyboard and grab the cable from that.

IF the above would be costly to implement then maybe they can address the problem and make an improved design.

Other example, I have a water pump, it has inside it a plastic/rubber balloon thing. This balloon will break every few months. I am wondering that they could make it 2 times more expensive and last 2 times more and it would be great because of the time and comfort lost when you have to replace it. But my waster time and confort plust he fact the old plastic thing goes into garbage is not factored in the producer calculations. So after this thing broke for the n-the time on me I would pay 10 times more and have it last 10 times more, I don't want cheap and bad but I do not have a choice.

I admit there is a small chance that it is impossible to make this component stronger but this change is extremely small, probably the current one is the perfect balance for the producers and is at the threshold where the users won't give up and buy a new pump(you have no idea if a different model does not have same issue)

Re:EU brings in 'right to repair' rules for appliances by morsch on Tuesday October 01, 2019 @04:07AM (#21123104)
With a little encouragement by the $500 billion advertising industry.
Re:EU brings in 'right to repair' rules for appliances by ws66 on Tuesday October 01, 2019 @08:14AM (#21124434)
> you’re already free to buy a Miele

I want to buy Miele, or any other quality brand, but if anything breaks (which we know will happen), the service technician has a two hours drive to get to my place, which I have to pay. IOW, the top quality brands mostly offer service in densely populated areas (and it makes businesses sense for them)...

Re:EU brings in 'right to repair' rules for appliances by DanBC on Tuesday October 01, 2019 @07:36AM (#21124197)
> They want cheap.

The UK had a catastrophic fire potentially caused by a cheap fridge freezer.

White goods cause a few house fires.

This page says 5 a day: https://www.electricalsafetyfirst.org.uk/media-centre/press-...

This page says 60 per week: https://news.sky.com/story/eight-house-fires-a-week-caused-b...

We need white goods to be safer, and people don't chose safer, they choose cheaper, so we need regulations.

Re:EU brings in 'right to repair' rules for appliances by jonatron on Tuesday October 01, 2019 @08:18AM (#21124465)
The safety reduction was mostly due to changing from non-flammable but o-zone depleting CFCs to highly flammable but non o-zone depleting refrigerants.
Re:EU brings in 'right to repair' rules for appliances by Paperweight on Tuesday October 01, 2019 @02:54AM (#21122674)
The philosophy is to regulate unhandled economic externalities.
Re:EU brings in 'right to repair' rules for appliances by ahje on Tuesday October 01, 2019 @07:15AM (#21124099)
Sorry, but that's just not true. If someone's spending 5000-10000€ on a kitchen renovation, then it's quite worth it to spend a couple of hundred more on appliances that will last as long as the rest of the kitchen. With modern built-in appliances then you need to take that into account, unless you want to install new cupboards every 5 years because your dishwasher died.
Re:EU brings in 'right to repair' rules for appliances by tomatocracy on Tuesday October 01, 2019 @12:48PM (#21127588)
They’re standard sizes and the mechanism to attach the built in doors to the appliances (where relevant) is also standardised. I’ve replaced built in fridges, washing machines, dishwashers, ovens and hobs in my own homes over the years without needing to redo anything else.

What does annoy me though is that you have to pay a premium for appliances which are ‘built in’ over the equivalent model which is not built in, despite the built in version being less complicated (no door handles, for example).

Re:EU brings in 'right to repair' rules for appliances by mozey on Tuesday October 01, 2019 @03:00AM (#21122701)
> individuals are simply not able to repair themselves in most cases

This is the problem that needs to be addressed. The right to repair is not only about quality, price or durability. It is also a philosophical and strategic standpoint?

Re:EU brings in 'right to repair' rules for appliances by TeMPOraL on Tuesday October 01, 2019 @06:09AM (#21123765)
The right to repair isn't really about every individual repairing their own stuff themselves. It's about those individuals being able to ask their friends for help, or to bring the broken device to a local repair shop. That is, a manufacturer-unaffiliated repair shop. In this way, it's a fight for a more competitive, more free, and more distributed market.
Re:EU brings in 'right to repair' rules for appliances by edejong on Tuesday October 01, 2019 @03:01AM (#21122704)
> Consumers don't want to spend more for appliances. They want cheap.

Many consumers are smart enough to understand that 'cheap' is a property calculated over the lifetime of the product.

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @03:15AM (#21122773)
What about all the spare parts that have to be kept lying around? They are waste, too. Just one aspect.

As usually, when politicians think they can do business better than the businesses themselves, this will probably be a net waste.

Re:EU brings in 'right to repair' rules for appliances by frenchman99 on Tuesday October 01, 2019 @04:26AM (#21123209)
If politicians didn't regulate businesses, we'd still be working 100 hours a week for 1€/hour.

So yeah, politicians try to defend the general interest best they can. Sometimes they make mistakes of course.

Countries with strong regulations can thrive. I live in France. People like to bash on our social system and on our strong regulations, but we are still one of the worlds greatest economic powers. Same goes with Germany.

Re:EU brings in 'right to repair' rules for appliances by krona on Tuesday October 01, 2019 @04:54AM (#21123356)
If politicians didn't regulate businesses, we'd still be working 100 hours a week for 1€/hour.

Except that's not how it happened, at least in England and the US in the 19th century.

Re:EU brings in 'right to repair' rules for appliances by bainsfather on Tuesday October 01, 2019 @06:20AM (#21123811)
In the uk, we had e.g. the ten hours act

https://en.wikipedia.org/wiki/Factories_Act_1847

Re:EU brings in 'right to repair' rules for appliances by self_awareness on Tuesday October 01, 2019 @04:50AM (#21123338)
> If politicians didn't regulate businesses, we'd still be working 100 hours a week for 1€/hour.

That's not true. All it needs is for one business among hundreds to require working 90 hours a week. Then all employees would want to work 90 hours a week instead of 100 hours. Then automatically lots of people would want to work in this company instead of all the others.

The other companies in order to keep workers in their companies would also want to lower the bar to 90 hours. And if everyone would require 90 hours a week, then when 1 company would lower the bar to 80 hours a week... etc.

Re:EU brings in 'right to repair' rules for appliances by CalRobert on Tuesday October 01, 2019 @05:06AM (#21123416)
When labour is scarce and desired, this is true. People who are in-demand right now can indeed set their terms (buddy of mine at a place with "unlimited vacation" took 2-3 months off a year because he knew they desperately needed him).

For everyone else, though, this works the other way too. All you need is for one person who's facing foreclosure to put in 110 hour weeks before it becomes the norm.

Hell, how many people here are on Slack at the weekend because their colleagues are and they fear looking lazy, and not because they're "passionate" (or whatever BS word we're using to describe abuse)

Re:EU brings in 'right to repair' rules for appliances by self_awareness on Tuesday October 01, 2019 @05:48AM (#21123655)
This is why we need less regulations so that there will be more alternatives to choose from. More employers = more chance there will be an employer that will not raise the bar of how many hours a worker needs to work in a week.

By introducing more and more regulations, it's more complicated to run the business. Less people are creating businesses, because it's so complicated to run it, and regulations change from year to year. So, the only real beneficiary of regulations are businesses established 100 years ago, where there were not much regulations, and they had their 'hothouse' conditions allowing them to grow without much competition.

In my country in small towns there are i.e. 3 companies to choose from when a person is trying to find a low-tech job. The owner of the first company is a good buddy with the mayor, the second company has a big legal department and is able to pull lots of million of PLNs from EU's dotations, and the third one will probably end their life in few next years, because it's too hard to compete with the previous two. So, in this context, it is possible that the previous 2 will just raise the work time bar and nobody will shed a tear about anyone.

Re:EU brings in 'right to repair' rules for appliances by CalRobert on Tuesday October 01, 2019 @07:15AM (#21124098)
The idea is nice but we've tried this, and it got us hellish levels of inequality (gilded age, etc.).

I do see what you're saying, for instance setting a maximum interest rate on payday loans caused lenders to shift to that maximum (even those which were below before), and having rules about what's part-time or full-time work does tend to solidify jobs around those points (get as much work out of them as you can without providing health insurance, etc.) but the alternative doesn't seem to work.

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @06:19PM (#21131409)
It sounds as if inequality in the gilded age was mostly caused by masses of immigrants entering the country, hoping for a share of the high wages. https://en.wikipedia.org/wiki/Gilded_Age

If that is the case, it seems unwarranted to present it as an example of failure. Poor people were attracted by the success, and accommodating them was not seamless. But how could it be - no system can be prepared for that.

Re:EU brings in 'right to repair' rules for appliances by nicoburns on Tuesday October 01, 2019 @07:01AM (#21124040)
Plenty of countries exclude small businesses from regulation.
Re:EU brings in 'right to repair' rules for appliances by simias on Tuesday October 01, 2019 @04:58AM (#21123378)
The parent's comment was overly simplistic but yours is even more so.

What you describe works if companies struggle to hire people and need to compete with each-other for workforce. Nowadays in many sectors throughout the world (and often for less educated workforce) it's the other way around: there are more people looking for a job than there are vacancies.

Clearly in this situation it works the other way around: the worker who's ready to work longer for cheaper will be hired over the others. Then it's a race to the bottom.

Re:EU brings in 'right to repair' rules for appliances by self_awareness on Tuesday October 01, 2019 @05:31AM (#21123564)
Of course the comment was simplistic. How much information on such complicated topic can be stuffed into a few sentences? The point of the comment was to point out the parent was wrong, and provide an example where it's wrong, not to describe how the world works.
Re:EU brings in 'right to repair' rules for appliances by simias on Tuesday October 01, 2019 @06:31AM (#21123867)
And I was merely providing an example where your comment was wrong. Nuance is important if we want to have a constructive political discussion.

Beyond that, I often feel like most people on HN are hugely privileged when it comes to job hunting and working conditions and it shows in the discussions. It's easy to lose track of the difficulties the majority of people experience when it comes to finding a job when you have half a dozen recruiters fighting over how much money they're going to throw at your face at any given moment.

"I wish those recruiters would stop spamming my inbox" is not a problem the average human being has ever (and probably will ever) experience.

Re:EU brings in 'right to repair' rules for appliances by self_awareness on Tuesday October 01, 2019 @07:08AM (#21124077)
I don't think recruiters work the way you've described.

I also don't think a sane person would like to stop receiving messages from recruiters.

I'm also not sure I understand what you have in mind when you write "privilege".

Re:EU brings in 'right to repair' rules for appliances by simias on Tuesday October 01, 2019 @01:07PM (#21127811)
>I don't think recruiters work the way you've described.

Why not?

>I also don't think a sane person would like to stop receiving messages from recruiters.

If you're not looking for a new job it's a useless distraction. Emails aren't too bad, phone calls are more annoying.

>I'm also not sure I understand what you have in mind when you write "privilege".

Then try re-reading my comment with a less adversarial attitude, I think it's fairly transparent. You seem more interested in winning the argument than engaging in constructive discussion, but maybe it's just one of these situations where the text medium fails to convey enough nuance and context cues to judge a person's intentions.

Re:EU brings in 'right to repair' rules for appliances by maweki on Tuesday October 01, 2019 @04:52AM (#21123349)
And this is why we have a mandatory minimum work week instead of a maximum one, so that companies can get something ... anything ... done.

Did I get this right?

Re:EU brings in 'right to repair' rules for appliances by self_awareness on Tuesday October 01, 2019 @05:23AM (#21123526)
No, if a company would not be able to produce anything, it ceases to exist. So there is a minimum number of hours of work every week. A company will not be able to get lower than its minimum. How much is that depends on the work itself, the efficiency of work, and the efficiency of management.
Re:EU brings in 'right to repair' rules for appliances by maweki on Tuesday October 01, 2019 @04:08AM (#21123107)
Why would a company keep spare parts around when it can sell a new device or only allow "certified" maintanance? Where is the incentive in letting a customer spend less money on parts and labour?

How exactly can the market be doing good work here? And why didn't this work with cars, where the hobbyist can no longer service 99% of their newly bought car?

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @06:58AM (#21124025)
Simple: if people would want devices they could repair, they would prefer the products of companies offering such devices over the products of companies not offering such devices.

The problem here is that people don't really want these devices. Maybe they think they want them, but in reality the effort to have them repaired would be too much to them. As others have pointed out, wages are the real issue, not cost of spare parts.

Re:EU brings in 'right to repair' rules for appliances by jimktrains2 on Tuesday October 01, 2019 @09:05AM (#21124856)
> Simple: if people would want devices they could repair, they would prefer the products of companies offering such devices over the products of companies not offering such devices.

Except when no one provides such products, or the only ones fitting that goal require very large sacrifices elsewhere.

Look at mobile phones and tablets before the EU rules. Finding one that charged off a standard USB socket was near impossible.

Again with mobile phones, since there is no right to actually own and control your device, finding a phone that allows you to root it constrains your choices in just about every other way, including ways that have nothing to do with being able to root the phone, such as being a second class citizen from your carriers point of view (e.g. Verizon refused to enable international calling for my phone because it wasn't an "approved", aka Verizon branded, phone.)

So, right to repair regulations mean that I wouldn't have to decide between being environmentally conscious (if that open is even available) and having a product that works.

> wages are the real issue, not cost of spare parts.

I can and do perform many repairs myself when the device allows a repair to be done (even sometimes when it doesn't).

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @06:11PM (#21131314)
Not sure what EU rules you are referring to. All the phones I had were chargeable by standard USB socket and rootable, afaik.

You have things like fairphone where you can exchange and upgrade parts. In general, the magic of capitalism is that if people want something, somebody will eventually make it.

I also wonder how much of companies trying to prevent repairs is actually BECAUSE of regulations. Like they could be liable if something goes wrong. What if somebody tries to repair a phone, does it wrong, and the battery explodes. Who would be liable?

Your final point, with you being able to do a lot of repairs: you are not normal in that respect. Most people could not do that.

And even the hourly rate of most people would probably make it ineffective for them to do it, even if they could.

Since it is inefficient, I question the assumption that repairs are automatically good for the environment. Maybe buying a newer, more energy efficient machine every couple of years is better in some cases, especially if the old machine is recycled properly.

I would be much more in favor of regulations with respect to recycling. This "repairing is better" is mostly ideology and virtue signalling.

Re:EU brings in 'right to repair' rules for appliances by magduf on Tuesday October 01, 2019 @10:22AM (#21125601)
>And why didn't this work with cars, where the hobbyist can no longer service 99% of their newly bought car?

Citation needed. People keep trotting this out as if it's some kind of accepted truth, and it just isn't.

Re:EU brings in 'right to repair' rules for appliances by wvh on Tuesday October 01, 2019 @05:28AM (#21123553)
A lot of corporations will gladly destroy the environment, the fabric of society and human happiness just to turn a profit. The government will try to regulate business but often ignorantly and inefficiently.

As usually, the answer lies somewhere in the middle.

I think what the EU is trying to do is to force both companies and consumers to think about the consequences of mindless mass consumption and obsolescence. Beyond petty laws and regulations, the EU sometimes does have a noble fundamental concept behind their policies; it remains to be seen if the resulting policies are effective in practice.

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @06:23PM (#21131457)
If you don't want pollution, regulate pollution. But this "everything should be repaired and the world would be better" is pure ideology. They think they can achieve less pollution by enforcing repairs. They are not businessmen. They don't know the actual problems with production and repairs. They should let businesses figure out how to reduce waste and pollution, not tell them what to do.
Re:EU brings in 'right to repair' rules for appliances by blue_devil on Tuesday October 01, 2019 @05:34AM (#21123580)
>a noble fundamental concept behind their policies

the word you're looking for is "populist" - i.e.,"we care, but we don't care enough to start looking bad".

It's a good step, but not great. Greater urgency is needed at this time.

Re:EU brings in 'right to repair' rules for appliances by Certhas on Tuesday October 01, 2019 @04:37AM (#21123266)
I'm sure the experts that wrote this legislation never considered this problem that you just came up with in 5 seconds. /s

We have regulation that makes machines safer. This is regulation that makes machines safer for the environment. If the regulation turns out to be counterproductive it can be adapted later...

Re:EU brings in 'right to repair' rules for appliances by asdaddasdad on Tuesday October 01, 2019 @06:56AM (#21124005)
If you trust the "experts" of the government, you are probably a big fan of Trump. And if Hillary had won, you would be a great fan of her.

Experts are not better than business leaders at running businesses.