Re:EU brings in 'right to repair' rules for appliances
by abrugsch on Tuesday October 01, 2019 @11:08AM
(#21126138)
Is this a very recent U-turn from miele? I'm sure I saw something only in the last couple of years that top tier quality was still their primary business model. As an aside with a point of anecdata, our bosch washing machine which was sold with a 2-year warranty (thoguh actually upgraded to 4 by a special anniversary offer) and bought having just discovered that the entire washing machine industry was turning out minimum warranty-able products including formerly ultra reliable (or at least percieved to be...) Bosch, and it's just about 8 years old, with heavy use and the only maintenance it's needed has been to remove a fiver stuck in its drainage sump... but i guess we've just been lucky and should be preparing for the worst.
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Re:EU brings in 'right to repair' rules for appliances
by lotsofpulp on Tuesday October 01, 2019 @11:24AM
(#21126380)
They might still be good quality, but from anecdotal evidence, not as good as before.
And most machines probably do work for many years, just not sufficiently enough to offer a longer warranty. Which is fine for most homes, since you're not running a mission critical operation and a few days to pick out a new washer isn't going to kill you. A business that needs machines to work might find it worth shelling out more for a quality product that rarely quits or can be fixed on site.