Last year I (like a fool) purchased some chunky thru-hole MOSFETs on Amazon. Lo and behold, despite the datasheets promising a few amps with 3.3V at the gate, I only got a few milliamps. Obviously counterfeit - but no matter how hard I tried or how much indirection I employed, Amazon always took down my review warning others of this verifiable fact.
In 2007, I bought a used MacBook on Ebay for $870, with shipping it was about $900. That was back when the currency was on parity.
It arrived with $300 custom fees. I could have bought a new one at that price.
Lots of incomprehensible or useless human ones though.
(And bad machine translations by aliexpress…)
One of these Results of X is still selling the actual quality product, but there is no way for you to ascertain it because you can't trust the reviews, nor the sold amount because they might as well just be good at tricking people.
In the case of knives, they may be perfectly fine. Or QC's spot testing of that batch may have revealed defects in the metal, and a small number of them may shatter unexpectedly.
This is why I'm fine buying some categories of items from AliExpress et al., and not others.
I have a Leatherman Skeletool and a Buck 110 knife, and both are such high quality for what feels like a reasonable price (especially considering the warranty), I just can't imagine chinesium beating it. Yes, I know Nextool exists, but I would just be too wary that there's gonna be a batch where the factory or QC skimped on quality. Snapping a multi-tool or even worse a knife can have serious consequences.
Afiact, the Main good vendors are green thorn, lemifshe and jufule currently. But if you ask the vendors detailed questions before spending money they seem pretty honest.
As for a blade steel breaking, that should be less likely with Chinese blade heat treats since they all tends to err on the side of undershooting hardness and cap out at 60hrc. So in many cases way less brittle than a western heat treat if it’s the same steel
Aliexpress just fake it themselves. Search for anything, sort by the number of orders, open the product page for the first result.
Next to the number of sales there's going to be a tooltip saying "Sales and ratings are calculated based on all identical products from the platform."
Under reviews there's going to be a message saying "The reviews displayed are from various sellers for similar product in AliExpress."
In other words, they might as well say that these numbers and reviews have absolutely no relation to the specific product you're thinking about buying, they're just there to increase your confidence.
I'd sure like to know if I'm buying counterfeits, and, unless the product is identified as "Counterfeit Such-and-such" or the platform can otherwise identify them, it doesn't help me for reviews of the counterfeit product to be lumped in with reviews of legitimate ones. (And, if the platform can identify the counterfeits, then it should be taking them down, not showing me cleverly mingled reviews.)
And most of the products I've seen "grouped" in this way haven't had identifiable branding, they were just generic functional products like "heat shrink", or "M4x20 screws".
(average aliexpress review on many tech items)
Amazon isn't exactly cheaper anymore, certainly not when you factor in shipping, their shipping times are awful, typically a week or more and you can't trust the reviews. They do have the larger selection of stuff, so if you can bundle a whole bunch of things it might still make sense. The problem is that you can't really find anything anymore and a large percentage of the stuff that you can only get on Amazon does not ship to your country.
Buy $50 something from aliexpress, doesn't work, you can't do anything. Seller wont refund directly, you need to send the item back... to china... and fill out export forms and pay more than $50 for registered mail.
Amazon? Doesn't work? Doesn't matter why, here's the return label, we'll refund you the moment we get the return.
So it really depends where you live.
Similar with Temu - my wife ordered some homeware that was awful and looked nothing like the pictures - Temu provided a pre-paid returns label for some of it, and the rest just refunded and said 'please donate locally'.
I forget the clothing company (wasn't Shein but similar) again same - she kept some, but most of it needed retuning - within minutes she had a refund and 'please keep or donate the unwanted clothing' - simpler than many UK companies returns policies.
They have so many flavors of fraud that it’s very hard to get it right consistently at scale.
Not am Amazon fan, and please let’s not do the Reddit “understanding something is the same as excusing it” thing.
That's a general social media thing and it's annoying as hell. Means every statement that corrects falsehoods and misconceptions against something that you yourself don't like needs to come with a disclaimer that you don't actually like it.
Perhaps not 'complicit', but with a reckless disregard towards fraud.
But when people buy a 5-star product that sucks and return it, Amazon loses money.
Amazon is better off having low ratings for products that are returned more.
They have every byte of data ever gathered from all their platforms: IP addresses, network scans from Echo, information from caching servers at ISPs, device fingerprints, site/API access patterns, typing cadences, mouse dwell fingerprinting, timing analysis of orders vs reviews, customer data access patterns vs customer reviews, description text and image analysis, product change timelines, buyer and reviewer clustering, banking details, registration and tax documents, all of it and more. They are one of the biggest data processing technology companies in the world (various flavours of "AI" and otherwise). They even have regulatory carve-outs for using PII for fraud prevention.
I am completely sure you could shine a great big data science floodlamp at all that data and have a vast number of scammers stand out in stark relief. It does feel a bit like the scammers are being tolerated to the extent that they don't drive customers away (and I am very sure the data for that is carefully monitored) or attract regulatory attention they can't lobby away.
Then again, who would win, one of the world's biggest AI company or the word "without": https://www.amazon.com/s?k=shirt+without+stripes
Well that's on Amazon then. They could go the Walmart route and enforce in-house random testing on the stuff they sell. Walmart, for all the rightful hate they get, Aldi, Lidl, Costco, Coop, they all have very strict and extensive negotiations for purchase, and they can, do and will refuse shipments from vendors that fail to meet QA.
But they don't, that's how Bezos got one of the richest men in the world. And Amazon got entrenched way too fast for regulators to ever meaningfully catch up.
And let me flag this is a that. Many years ago I reported a search that returned three pages of results for one product that only comes by the box and by the case. Last I looked it was still three pages.
It's similar for "shark attorneys," who will typically hail from tier 2 and 3 schools. They're the aggressive hustlers.
If I were a law school professor, I’d probably also say that.
Or more likely a jaded B-student who has been around the block a few times.
The reason this works is that the C-students include students who have always known that their social network would facilitate them being rainmakers, while B-students are often middle-class try-hards who don’t have the right social network and don’t have the social skills to develop the right one.
Didn't Napster get buttfucked for "facilitating" piracy?
Should have been owned by Bezos so they'd be immune from laws that affect only mere mortals.
Amazon should be busted for false advertising. Millions of products filled with lies and amazon does absolutely nothing to curate (other than removing comments warning others that a product is fake).
Do they? I have seen tons of reviews complaining that it's the wrong material -- that a tablecloth is polyester rather than advertised cotton, that something is chrome-plated plastic rather than stainless steel. And I've left my fair share myself, and never had one taken down. I've avoided buying many products precisely based on other people's reviews pointing out the wrong material, the wrong size, etc. So what you're describing does not match my experience at all. In fact, that's one of the main reasons I use Amazon, that there are enough reviews to find out what's real and what's fake. Other sites don't have enough reviews, and of course a site run by the brand itself can delete whatever bad reviews it wants.
I have no way to get the review back up or to contest the action.
I've had one taken down. I pointed out the deception in the naming and that the product looked nothing like the real thing, nor did it fit. Only later did I realize they were selling it as "Genuine Beam", not that it was genuine "Beam"--I thought they were just making clear that it wasn't a knockoff. (Beam is the actual company name.)
Plus side looks like the product doesn’t exist on Amazon so guess there’s a victory there somewhere.
Much cheaper to just buy out the governments (https://www.opensecrets.org/orgs/amazon-com/summary?id=D0000...) that could make legal trouble for you.
It also reminds me of one of the biggest apartment complex management companies, Graystar using a similar method by bribing applicants with $500 off the security deposit for a 5 star review on Google maps.
I have an entire category of items I will never buy from Amazon. They don’t look out for customers ahead of time, only on the backend when you complain.
The crazy thing is these $100-250 products ship with instructions on getting 100% of your purchase back if you leave a 5-star review and email them proof you did.
Some Amazon seller included some US postage stamps as a gift, along with a glossy full-color printed offer to pay me cash or more stamps for a positive review.
So I took the stamps to a post office, some kind of manager looked at them, said they'd almost guarantee that the stamps were counterfeit. So I left the stamps and the glossy offer (with the sellers's contact info) with them, to refer higher up to some kind of investigation.
I'd guess probably it will only lead back to some overseas seller who is untraceable, and who just pops back up under 10 new different names. But maybe someday Amazon will be under some kind of KYC-like obligation, to only permit sellers and other supply chain that can be held accountable for illegal/counterfeit/dangerous/stolen/etc. products.
1. The whitelabeled junk is getting very good. In some categories, the brand name stuff has degraded to the point that the aliexpress version is better and cheaper.
2. The IoTification of everything means that a lot of traditionally long lasting items are as durable as their WiFi board - i.e. not very. This also plays into number (1) - where cheap, Chinese, items either lack IoT features or provide them only locally instead of requiring an online account.
The plan was to flip them on FB market place but I've just hoarded them.
Having too many things is just abstract unless you had that problem maybe
The OP is effectively taking thousands of dollars in bribes to erode public trust. I think even a child would see that this is wrong.
I know every man has their price, but I hope when the time comes my price will be higher than "a bunch of vacuums I don't need and I can't even be bothered to sell".
I often buy products from Amazon based on how fast they can deliver, with the soonest being approximately five days where I live. They routinely advertise one delivery time and deliver three or four days later, which essentially is false advertising and harmful to local businesses who could easily compete on delivery time. And this is Amazon fulfillment.
I’m not sure how to take your comment other than uncharitably so I’ll just concede that you obviously have smaller dust collection needs than I do.
This guy took bribes to leave fake reviews. He obviously sucks. /s
anyway, I can imagine some small territory in time where fakespot can accurately deal with the flood. But then..
I had to leave a video review component (No face). I wonder if any shoppers ever wondered why the same monotone man was constantly buying and reviewing vaccuum cleaners if he's always leaving positive reviews?!
Does the job. I'm no vacuum connoisseur (Which you think I'd be after all of these) but none were scammy products.
Would you happen to have a link to the model you got (or one of the similar models), to get an idea of which clone could be worth considering next time?
It doesnt even need to be that complicated. I worked reputation management for an ecommerce place for a while a few years back. I literally asked very politely against a random sampling of all orders if they would consider leaving us a review, and significantly more actually did than I would ever have expected, with no reward or value in it for them doing so.
I got 100s of reviews this way in the span of a month or two. Enough on a geographically important centralised reviews location to raise the average rating signficantly.
Uh, this is how it's supposed to work? Make a good product, get good reviews for free.
"Make a crappy / mediocre product and pay people to write good reviews" is completely different.
Note: I did not last long in this business before hitting the eject button.
I wonder if reviews should have a field for "how long have I owned it" (or even "about when did I buy it", to track changes in manufacturing quality). Places like TrustPilot would probably benefit from coming back to people and saying, "Here's a review you wrote a year ago; anything you want to add?"
Manufacturers could even submit an "expected lifespan", and reviews could be marked where they were made within that lifespan. A bad review after 7 years of owning a 5-year product shouldn't count as much as a bad review 7 years after owning a 10-year product.
The point remains that you don't need to "buy" reviews. You don't need to give out coupons, or gift cards, or rewards or in fact anything. Hence why I said "it's not that complicated" as per:
> You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review.
Why pay for what you can get for free?
This sheds (no pun intended) some light on why they think there are avid vacuum collectors.
That said, thanks for sharing the emails/headers.
It's curious that Amazon hasn't flagged you for purchasing & reviewing multiple similar items in such a short span of time. I would imagine it would be quite easy to spot someone who's bought and reviewed 12 vacuum cleaners in a 2 or 3 year window.
Thank you for the laugh.
But why keep them all? Why not give some away to friends or neighbours, or even sell them?
Why would you want 12 vacuums? What are you going to do with them? Isn't that a senseless amount of redundant objects to horde? Don't you want room for other things in your shed?
To be fair, it's vacuum so it doesn't occupy space.
All it takes to lose civilisation is for everyone to think as selfishly as this.
There's never been a magical golden age where people were any different than they are.
But we've democratized fraud now.
I had a tool manufacturer read a bad review on one of the big box home improvement stores in the US, they contacted me within a day (the store must have gave them my email address?) and offered to send me my choice of replacement tool, for free, in exchange for taking my review down.
Helps me learn which companies not to trust.
You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review.
You've got a plethora of LLMs out there just itching to GENERATE.
Then an expensive option I was suprised happened - I bought a Dyson clone vacuum cleaner off of Amazon. A few weeks later, the company emailed me and said 'We have a new model. Buy that one, leave a review, we'll refund the purchase'. So I did it. This happened about 10 more times in 2024. My outdoor shed is entirely stick vacuums.
Feel a bit dirty doing it but that's ok I've got 12 vacuums that can clean my conscience.
I think Fakespot would have difficulty with all 3 of these scenarios.