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Re:Sriracha hit revenue of $150M a year with no sales team o... by goldcd on Monday June 28, 2021 @05:38AM (#27659726)
My guess as to why it's successful is that it's always been moderately priced and Huy Fong is recognized as the originator of the "Americanized Sriracha" sauces.

If a company tries to sell a cheaper version - then it feels like a cheap knock-off. And as everybody can afford to buy the original, why wouldn't you?

If a company tried to sell a more expensive premium product in flashier packaging - then it would feel inauthentic. What are you paying more for?

Plus whilst they've not paid for advertising, they've performed an excellent job of ensuring I'm aware of their history. I've no idea of the history of say Tabasco or Franks - but I've many times heard the history of this plucky little immigrant founded company (and this thread is just a continuation). Maybe the key is to just have a likable story - and let others tell it.

Re:Sriracha hit revenue of $150M a year with no sales team o... by ksec on Monday June 28, 2021 @06:57AM (#27660232)
It is basically like Heinz Ketchup.

It reaches a point where it has economy of scale and specific taste profile developed that it is very hard for others to break into the market. Similar to bake beans for those living in UK.

The cost of ingredient is so low in the overall of things, restaurants, owner, vendors or whatever are not willing to switch ingredients and risk losing their customers. Tabasco is similar because majority of their business actually resides in Food Services sector and not consumers. The basic rule of thumb in Food offering, dont FUCK with your recipes.

I remember when I was still in the Food sector I was trying to import and distribute Sriracha for years in the late 00s and very early 10s. Every time the answer has been not enough capacity. Demand outstripping Supply in most of their important / domestic ( US ) market. Importers have to rely on non-official parallel import channels. Somehow I think it went internet viral by mid 10s, which in turns generate further interest. And a whole positive feedback loop was formed. Worth noting is that these things takes a long time to make. I dont know about Sriracha but Tabasco takes up to three years. Once you factor in capacity planning and sourcing of quality chillies ( and assuming yields are good ), that is why supply takes time to catch up.

Unfortunately these type of investment takes a very long time and are not something VC likes to invest in. But for me they are sometimes far more interesting and fascinating than most tech.

Re:Sriracha hit revenue of $150M a year with no sales team o... by mbg721 on Monday June 28, 2021 @10:48AM (#27662697)
Heinz ketchup is on a whole different level; it's not just that it's the default ketchup (which it is), it's that:

1) When ketchup is called for, there isn't a substitute condiment that's kind of similar. Sriracha in general is a subset of hot sauces, but nobody thinks of a general case for ketchup--it's just ketchup. Maybe there are situations where no hot sauce but sriracha will do, but that's much rarer in the US (where Huy Fong dominates the market).

2) There are no Fancy Dijon Ketchups. The food snobs don't have an artisan brand they like better; Heinz is as good as it gets. It's Andy Warhol's old observation that the President drinks the same Coke that you do, only more so--there are way more niche colas than niche ketchups.

Re:Sriracha hit revenue of $150M a year with no sales team o... by biztos on Monday June 28, 2021 @11:52AM (#27663475)
In Europe it’s pretty common to have non-Heinz ketchup, of which there are many[0] kinds[1]. Even in America, where Heinz is super popular, I can remember eating other[2] ketchups as far back as the 1980’s. And nowadays even my supermarket has fancy ketchups here in rural California, though that may be a CA thing.

0: https://hungarianmeatmarket.com/product/univer-ketchup/

1: https://www.google.com/search?q=dutch+catsup&ie=UTF-8&oe=UTF...

2: https://www.delmonte.com/products/tomatoes/condiments/ketchu...

Re:Sriracha hit revenue of $150M a year with no sales team o... by Scoundreller on Monday June 28, 2021 @01:05PM (#27664451)
Heinz hurt itself a little bit when they stopped making it with Canadian tomatoes and shut down a plant here, then a (US-based!) competitor (French’s) grabbed some market-share at the low end with a Canadian-based product.

https://www.cbc.ca/news/business/french-s-heinz-ketchup-leam...

Re:Sriracha hit revenue of $150M a year with no sales team o... by gscho on Monday June 28, 2021 @04:33PM (#27667676)
I much prefer French's and this news article makes it taste even better!
Re:Sriracha hit revenue of $150M a year with no sales team o... by qw on Monday June 28, 2021 @01:42PM (#27664925)
The same applies to Norway. The most popular ketchup is not even Heinz, but a national brand

https://meny.no/varer/middagstilbehor/ketchup-og-sennep/ketc...

Re:Sriracha hit revenue of $150M a year with no sales team o... by stolsvik on Monday June 28, 2021 @03:25PM (#27666568)
Idun Ketchup FTW! Their new unsweetened variant, also with less salt and no preservatives, is pretty good and should be export material!
Re:Sriracha hit revenue of $150M a year with no sales team o... by LargoLasskhyfv on Wednesday June 30, 2021 @12:01AM (#27684722)
3. https://www.hela.eu/en/hela-at-home/products/product-finder/...

https://de.wikipedia.org/wiki/Hela_Gew%C3%BCrzwerk_Hermann_L... which I prefer over any Heinz(I have tried so far). Though I have not much use for Ketchup, so can't tell with certainty.

Re:Sriracha hit revenue of $150M a year with no sales team o... by animal531 on Tuesday June 29, 2021 @09:07AM (#27675254)
Also interestingly, for example here in southern Africa we don't really have ketchup, we only eat tomato sauce (as the closest relative).

We did have a Heinz SA, but they are failing and will be discontinued. I'm guessing that all the locals stuck to their preferred brands and no one else made enough of an inroad.

Re:Sriracha hit revenue of $150M a year with no sales team o... by tbranyen on Monday June 28, 2021 @11:03AM (#27662866)
2) Been to plenty of restaraunts that tout house-made ketchup. Sure Heinz has natural recipe variations out now, but the dijon of ketchup would be small batch sourced from garden fresh tomatoes and high end vinegar.

I've seen plenty of brands in specialty markets that are more expensive than Heinz for that reason.

Re:Sriracha hit revenue of $150M a year with no sales team o... by mbg721 on Monday June 28, 2021 @11:22AM (#27663085)
I may be in a bit of a bubble then; I think I've only been to one restaurant that made their own ketchup (for their duck-fat fries, and they were definitely an outlier). I'm sure now that I'm looking out for them, I will now see high-end small-batch ketchups everywhere.
Re:Sriracha hit revenue of $150M a year with no sales team o... by saalweachter on Monday June 28, 2021 @12:52PM (#27664295)
I've seen it once or twice.

I'm curious how trends will go in the future -- maybe next year will be all about artisanal small-batch ketchups, who knows -- but it wouldn't surprise me if ~everyone who likes ketchup on things is perfectly happy with Heinz 57 and ~most people who want something else for their burgers, fries or steaks want something different. BBQ sauce, mayo, mustard, sriracha, guac, mole... and not just "ketchup, but better".

Like, imagine your friend excitedly dragging you to a new restaurant, where they serve their house-made fries with ________. The world of things that can go in that blank is so large I have a hard time imagining "artisanal ketchup" being the thing that wins out.

Re:Sriracha hit revenue of $150M a year with no sales team o... by jnwatson on Monday June 28, 2021 @03:39PM (#27666803)
Whataburger uses and now bottles and sells their own ketchup. I think it is phenomenal, and I'm a fan of Heinz.
Re:Sriracha hit revenue of $150M a year with no sales team o... by SOLAR_FIELDS on Monday June 28, 2021 @11:14PM (#27671299)
I was looking for Whataburger as a counterexample here to the sentiment that there are no widespread Heinz alternatives and found it in your comment. It’s the perfect counterexample to OP’s comment in multiple ways -

1. It’s widespread (not even artisanal) in the regions it is deployed in. I can walk into my neighborhood grocery store in Texas and always expect to see Whataburger Spicy Ketchup in the condiment aisle.

2. The spicy ketchup is a genuinely superior product to Heinz. It just straight up tastes better, feels less sugary, and it’s far enough ahead in quality that I actively seek it out over “regular” ketchup.

Re:Sriracha hit revenue of $150M a year with no sales team o... by uranium on Tuesday June 29, 2021 @10:06PM (#27684117)
Humor piece about restaurants that make their own ketchup:

http://www.newyorker.com/humor/daily-shouts/we-do-our-own-li...

Re:Sriracha hit revenue of $150M a year with no sales team o... by dragonwriter on Monday June 28, 2021 @01:20PM (#27664638)
> There are no Fancy Dijon Ketchups.

Yeah, there are. Lots, actually.

> The food snobs don't have an artisan brand they like better

Sure, they do (lots of them—as with mustards contrasted with basic French’s yellow, plenty of different styles—for different foodies, some that are refinements of the mass market style, e.g., Annie’s Organics entry, but lots that go with more distinct flavor, especially spice, profiles; Maya Kaimal Spicy Ketchup would be an example in this category.) What there might not be is a Grey Poupon equivalent, a succesfully mass-marketed mass-appeal entry brand to the not-the-basic-thing segment.

Re:Sriracha hit revenue of $150M a year with no sales team o... by zarzavat on Monday June 28, 2021 @02:17PM (#27665500)
The fancy Dijon ketchup never tastes better though. It just tastes different, and sometimes worse.

Heinz has had decades and armies of food scientists and tasters to dial in their recipe. The only way to compete with that is to make a ketchup that is less appealing to the average person but more appealing to some niche subset of people (e.g. crank up or down the acidity or sweetness).

Re:Sriracha hit revenue of $150M a year with no sales team o... by smsm42 on Monday June 28, 2021 @02:55PM (#27666120)
> he only way to compete with that is to make a ketchup that is less appealing to the average person but more appealing to some niche subset of people

You sound like it's some kind of bizzarre weird strategy that only few insane weirdos would try. As in fact that's how most of the food brands (by number, not by volume) would work - find your niche and serve it. And not only food, of course. Some produce average food for "average person", some produce excellent food for people that value it. That's how it has always been.

Re:Sriracha hit revenue of $150M a year with no sales team o... by zarzavat on Monday June 28, 2021 @11:20PM (#27671341)
I don't agree. The reason that average people eat average quality food is because they get paid average wages, not because they don't value the good stuff.

For instance, pretty much anybody will prefer high quality ice cream to basic ice cream, but the reason that basic ice cream still exists is because the fancy stuff costs 5x more.

The problem with making a "fancy" ketchup is that ketchup is a completely artificial food. The quality of a ketchup is in how balanced it is. And balancing a ketchup is a fixed cost not a marginal cost. Whoever makes the most revenue will have the best ketchup.

Re:Sriracha hit revenue of $150M a year with no sales team o... by smsm42 on Thursday July 01, 2021 @01:33AM (#27696533)
I have very hard time believing it. Food that I consider above average may be a little more expensive, but mainly because it's much less mass-produced. And there's better quality ice cream that costs roughly about the same (though much harder to find), and terrible quality ice cream that costs more. We don't have to go far - Coca Cola earns billions selling basically caffeinated sugar water. Not because people don't have any money to buy better drinks. Because people want to buy specifically sugar water, because they have learned that's what cool people drink.

Finding a working ketchup formula may be not easy. But you have to do it once. Then that's it, you can sell it forever. And it doesn't take that much. As well as it doesn't take it that much to not just stuff tomato paste with as much sugar as chemistry would allow and call it "ketchup". And yet, mass brands to that and a lot of people happily buy it.

Better stuff may cost more, because of smaller volumes and better quality controls, but not 5x. At least not all of them. I just checked the list of ketchups in Whole Foods. Heintz is 17c per ounce. 365 brand is 8.7c/oz. Others range from 18c to 73c, pretty much equally distributed. Yes, there's one 5x brand - but that's one, out of a dozen. And that's just one store, I'm sure there are more brands which will occupy the whole gamut from 1x to 10x (I am sure somebody somewhere sells a ketchup for more than a dollar per oz, even if I haven't seen one).

Re:Sriracha hit revenue of $150M a year with no sales team o... by dragonwriter on Tuesday June 29, 2021 @09:41AM (#27675632)
> The reason that average people eat average quality food is because they get paid average wages, not because they don't value the good stuff.

Tastes really aren't universal and, more than that, have a certain average (though there is large individual variation) contribution from familiarity and other path-dependent effects.

Do average people eat average food because of average income, or average tastes, of average tastes due to average income? Each is part of the story (and how much of a part each is varies from person to person and category of food.)

Re:Sriracha hit revenue of $150M a year with no sales team o... by dragonwriter on Monday June 28, 2021 @03:23PM (#27666532)
> The fancy Dijon ketchup never tastes better though.

To your taste, sure. For lots of people, the same thing is true of dijon (and other not-French’s-yellow) mustard.

OTOH, plenty of people disagree with you on that, which is why there are established, succesful—if individually mostly niche—alternatives.

> Heinz has had decades and armies of food scientists and tasters to dial in their recipe.

So did French’s. The hard part of getting broad reach on alternatives isn’t making some alternative that enough people will like if they try, but getting enough people over the activation energy threshold to try. Grey Poupon’s breakout marketing campaign in the 80s did that for mustard; there hasn't been an equivalent for ketchup.

And, sure, that probably doesn’t unseat the dominant player, but that’s not what thr uothread discussion of “dijon” alternatives was about.

Re:Sriracha hit revenue of $150M a year with no sales team o... by jjav on Monday June 28, 2021 @01:32PM (#27664816)
> There are no Fancy Dijon Ketchups. The food snobs don't have an artisan brand they like better; Heinz is as good as it gets.

Sure there are. There's lots of alternative ketchups both on the health scale (less or no high fructose corn syrup) and taste scale (spicier, smokier, you name it).

I use ketchup semi-regularly but haven't bought the Heinz type in ages (primarily to avoid so much fructose, but it's also fun to experiment with the different flavors).

Re:Sriracha hit revenue of $150M a year with no sales team o... by boulos on Monday June 28, 2021 @02:37PM (#27665813)
To add to dragonwriter’s response, I raise you Sir Kensington’s [1]. They’re popular in San Francisco (used at Super Duper Burgers, for example) and available at Whole Foods and on Good Eggs.

Even Heinz offers its own organic variant [2], but IIRC it’s not particularly different from the regular.

Finally, the category also includes tomato “jam” (and some might include tomato chutney), tomato-based BBQ sauces, and even tomato-based salsa (commonly used for egg dishes in place of ketchup).

[1] https://www.sirkensingtons.com/product/ketchup

[2] https://www.heinz.com/product/00013000008990

Re:Sriracha hit revenue of $150M a year with no sales team o... by goldcd on Thursday July 08, 2021 @05:39PM (#27777926)
But I disagree - I used to buy Heinz by default, but switched to "Wilkin & Sons Tiptree Tomato Sauce"

Heinz is a 'default' - and absence of it used to indicate the replacement was worse. Now - plenty of better options, just maybe without the brand recognition.

Heinz is a good baseline - you know what you're getting.

Re:Sriracha hit revenue of $150M a year with no sales team o... by kelnos on Monday June 28, 2021 @01:54PM (#27665137)
I grew up on Heinz, but nowadays it tastes overly processed and heavy (and too sweet) to me. I'll usually get Annie's if it's available. I'll still eat Heinz if that's what's there, but I don't prefer it.
Re:Sriracha hit revenue of $150M a year with no sales team o... by throwawayboise on Monday June 28, 2021 @02:01PM (#27665253)
Hunt's, and Red Gold are two larger brands that I see frequently.
Re:Sriracha hit revenue of $150M a year with no sales team o... by smsm42 on Monday June 28, 2021 @02:49PM (#27666019)
There are niche ketchups. I buy them from time to time - since regular ones (including Heinz) have too high sugar content, and also I don't like the taste of Heinz one. So yes, there are different ketchups - and there are different soft drinks too, by the way.

Whole Foods has over 10 brands of ketchup: https://www.wholefoodsmarket.com/search?text=ketchup including their own "365" label. It suggests to me if everybody were buying Heinz, they probably wouldn't bother doing their private label?

Re:Sriracha hit revenue of $150M a year with no sales team o... by hyperbovine on Monday June 28, 2021 @12:14PM (#27663766)
3) Thanks to us all being fed a steady diet of Heinz ketchup since we were in the womb, all other forms of ketchup taste wrong.
Re:Sriracha hit revenue of $150M a year with no sales team o... by mustacheemperor on Monday June 28, 2021 @05:46PM (#27668609)
Bit of a food snob here, I usually buy a "fancy" alternative to Heinz even if it's just the Annie's Organic bottle that's also mass-manufactured but to me has a richer vegetable taste and less saccharine sweetness to it. Heinz tastes a bit too much like HFCS-sweetened tomato frosting to me.
Re:Sriracha hit revenue of $150M a year with no sales team o... by peapicker on Monday June 28, 2021 @11:50PM (#27671554)
Been using Heinz organic ketchup w real sugar (no hfcs) for quite awhile. Tastes great - same grams of sugar per serving as Annies.
Re:Sriracha hit revenue of $150M a year with no sales team o... by xemoka on Monday June 28, 2021 @11:35AM (#27663233)
Perhaps not fancy, but French’s ketchup is much better, at least in Canada. Less sweet, more tomato flavour.
Re:Sriracha hit revenue of $150M a year with no sales team o... by shakil on Monday June 28, 2021 @02:50PM (#27666022)
In India, and stretching into the Indian diaspora worldwide, Maggi Hot and Sweet sauce became extremely popular, and for some things such as samosas you can almost never use the regular Heinz ketchup - it has to be paired with Maggi Hot and Sweet.
Re:Sriracha hit revenue of $150M a year with no sales team o... by LargoLasskhyfv on Wednesday June 30, 2021 @12:20AM (#27684817)
Funny. As a german I avoid anything Maggi, while spicing up my pizzas ('Diavolo' which is basically a Pizza Salami with some added red onion stripes and pepperoni) with varying tandoori spice mixes, sometimes chili in addition, about 2 dozen jalapeno slices and Sri Racha :-)
Re:Sriracha hit revenue of $150M a year with no sales team o... by ngc248 on Tuesday June 29, 2021 @01:44AM (#27672239)
Yeah, heinz tastes weird ... The Indian palate is more used to the Maggi ketchup/sauce taste profile
Re:Sriracha hit revenue of $150M a year with no sales team o... by jonahrd on Monday June 28, 2021 @02:06PM (#27665335)
Just an anecdotal response:

In Quebec there is a pretty proud history of a much different style of ketchup, which is much sweeter with bigger chunks of tomatoes.

It's not uncommon to see traditional-style ketchup options in restaurants and at grocery stores.

Re:Sriracha hit revenue of $150M a year with no sales team o... by AnIdiotOnTheNet on Monday June 28, 2021 @04:22PM (#27667494)
> The food snobs don't have an artisan brand they like better; Heinz is as good as it gets.

I'm not convinced that's the case. I mean, yeah, I buy Heinz to go with fries or on my beyond burger, but for a brief time I made my own ketchup using a very simple recipe I found on a youtube channel but substituting my own spice blend and it was amazing. In the end though my palette is not very picky and my inherent laziness won out.

So since I know ketchup can be better than Heinz, I have to expect that there is in fact a fancy branded ketchup out there that is.

Re:Sriracha hit revenue of $150M a year with no sales team o... by thereare5lights on Monday June 28, 2021 @08:14PM (#27669998)
> Maybe there are situations where no hot sauce but sriracha will do, but that's much rarer in the US

There are many cases where sriracha not not general hot sauce would work such as dim sum and pho.

And before you counter with "in the US", I'd argue that Huy Fong is much more dominant in California than in the US at large and in California, cuisines where only sriracha type hot sauce and not just any general hot sauce works are much more common.

Re:Sriracha hit revenue of $150M a year with no sales team o... by s5300 on Monday June 28, 2021 @01:04PM (#27664443)
Perhaps it's a regional thing, but there are definitely places where Red-Gold usage comes close to Heinz. I'd still say Heinz is dominant in said regions, but Red Gold does see usage, and I don't think it's just because of a price difference.

Personally, I like Red Gold on fries more than Heinz. Couldn't explain why very easily as I'm not one to use food terms. Maybe a bit more acidic?

Re:Sriracha hit revenue of $150M a year with no sales team o... by vinylkey on Monday June 28, 2021 @11:53AM (#27663490)
For anyone interested, this is a pretty interesting read about Ketchup and Heinz:

https://www.newyorker.com/magazine/2004/09/06/the-ketchup-co...

Re:Sriracha hit revenue of $150M a year with no sales team o... by r00fus on Monday June 28, 2021 @04:26PM (#27667561)
I haven't had Heinz on my table for years and I have young kids.
Re:Sriracha hit revenue of $150M a year with no sales team o... by Nullabillity on Monday June 28, 2021 @11:27AM (#27663149)
Curious, here in Sweden I'd say Heinz is pretty close to the bottom of the supermarket ketchup totem pole, while Coke/Pepsi have their usual near-duopoly.
Re:Sriracha hit revenue of $150M a year with no sales team o... by dagw on Monday June 28, 2021 @11:36AM (#27663250)
Sweden I'd say Heinz is pretty close to the bottom of the supermarket ketchup totem pole

Really? I'd say it's nr 2 after Felix.

Re:Sriracha hit revenue of $150M a year with no sales team o... by Nullabillity on Monday June 28, 2021 @07:53PM (#27669860)
I'd put Slotts in between the two, at least.
Re:Sriracha hit revenue of $150M a year with no sales team o... by jcpham2 on Monday June 28, 2021 @01:45PM (#27664982)
Tiptree from England, it’s on Amazon we do have preferences I put Ketchup on my Catsup
Re:Sriracha hit revenue of $150M a year with no sales team o... by enominezerum on Monday June 28, 2021 @10:15AM (#27662252)
My first exposure to Sriracha was the 2014 lawsuit where a plant in California was causing issues.

Queue meeting my now asian wife whose family uses Sriracha in near about everything and it has basically replaced ketchup.

Matter of fact they use it so much it changed MY spice tolerance such that we now have Sriracha Ketchup instead of Heinz. We even went the extra bit and replaced American Mayo with Kewpie mayo.

American condiments can stand to learn from global condiments...

Re:Sriracha hit revenue of $150M a year with no sales team o... by shp0ngle on Monday June 28, 2021 @12:02PM (#27663602)
Funny thing is in Vietnam you cannot really see Sriracha anywhere, because what’s the point, the local chili are cheaper and better, what is the point of importing from US.
Re:Sriracha hit revenue of $150M a year with no sales team o... by xxpor on Monday June 28, 2021 @01:16PM (#27664583)
I had assumed it's a general style of sauce though. I wouldn't expect the Vietnamese to import the American stuff, the sauce originated there and a Vietnamese immigrant brought it to the US. Is that not the case?
Re:Sriracha hit revenue of $150M a year with no sales team o... by lovich on Monday June 28, 2021 @02:09PM (#27665388)
The sauce originated from Si Racha thailand. The original sauces are runnier, more like water than the american sriracha

https://en.wikipedia.org/wiki/Si_Racha

Re:Sriracha hit revenue of $150M a year with no sales team o... by shp0ngle on Friday July 02, 2021 @04:21AM (#27709064)
Yeah, I guess. This style of chilli sauce is omnipresent here. But apparently the specific taste is from Thailand, I cannot really tell
Re:Sriracha hit revenue of $150M a year with no sales team o... by jacobriis on Monday June 28, 2021 @02:38PM (#27665835)
Queue meeting

Cue meeting. We have to trie to do better.

https://grammarist.com/usage/cue-queue/

Re:Sriracha hit revenue of $150M a year with no sales team o... by fencepost on Monday June 28, 2021 @04:29PM (#27667612)
Cue meeting. We have to trie to do better.

Watch out for a heap of downvotes.

Re:Sriracha hit revenue of $150M a year with no sales team o... by clairity on Monday June 28, 2021 @02:34PM (#27665780)
> "Queue meeting my now asian wife..."

wow, what was she before she was asian? (i kid!)

i like sriracha, but i don't really get the craze, personally preferring sambal oelek (garlic chili sauce) and tapatio more.

Re:Sriracha hit revenue of $150M a year with no sales team o... by peapicker on Monday June 28, 2021 @11:54PM (#27671579)
Love Tapatio. Sambel Oelek has no garlic, Tuong ot Toi does. I love them both.
Re:Sriracha hit revenue of $150M a year with no sales team o... by jaywalk on Monday June 28, 2021 @12:31PM (#27663995)
> Queue meeting my now asian wife

What was she before she turned Asian?

Re:Sriracha hit revenue of $150M a year with no sales team o... by adventured on Monday June 28, 2021 @11:24AM (#27663103)
> American condiments can stand to learn from global condiments

There's no such thing as American condiments, unless you pretend the US is homogeneous (which it isn't remotely close to being). Maybe you kinda sorta could have pigeonholed the US like that 40-50 years ago. I don't think it's possible to label-standardize as it pertains to food in the US any longer (as though there's American food at this point), given the diversity in the US now and the large variance between regions, states, cities.

Re:Sriracha hit revenue of $150M a year with no sales team o... by jjav on Monday June 28, 2021 @01:37PM (#27664873)
> unless you pretend the US is homogeneous

The US is (sadly) extremely homogeneous because it's the same few dozen brands that are ever-present everywhere. You can be air-dropped blindfolded into a strip mall anywhere in the country and there will be no way to tell where you are since it'll be the exact same chain-food.

> Maybe you kinda sorta could have pigeonholed the US like that 40-50 years ago.

Strange comment because 40-50 years ago it was quite the opposite. A few nationwide-chains existed already, but every town had a local flavor and nearly all restaurants were local. It was fun to travel town to town experiencing the differences. Today it's the same everywhere. Very dull.

Re:Sriracha hit revenue of $150M a year with no sales team o... by thatcat on Monday June 28, 2021 @11:39AM (#27663293)
America has a fairly homogeneous culture though. There are chains of franchises everywhere and many monopolies in the supply chains. There are is also an independent element, but let's not pretend that the homogenized choice isn't extremely popular.
Re:Sriracha hit revenue of $150M a year with no sales team o... by skeletal88 on Monday June 28, 2021 @01:59PM (#27665212)
I am happy that we don't have Starbucks here. We have our own cafe chains. We don't need the us franchises to colonize the globe, we want local variety.
Re:Sriracha hit revenue of $150M a year with no sales team o... by iammisc on Monday June 28, 2021 @04:14PM (#27667346)
In terms of cuisine, America is not really homogeneous. I mean, even a relatively moderate change from LA to SF means a change from heavy Hispanic influence to more Asian. Or a change from SF to Portland and you get a lot more traditional 'American' (which really means Northeastern, since the South, Southwest, and California is very different foodwise), but with a heavy 'natural' emphasis.

Certainly, we have access to the same stuff, and many of us enjoy similar food, but I mean, Californians put avocado on everything, and you're not going to get Gumbo in Seattle.

America has a national food culture that kind of exists on top of the local one.

Re:Sriracha hit revenue of $150M a year with no sales team o... by fragmede on Tuesday June 29, 2021 @03:11PM (#27680372)
Your post reveals your eating habits. :) There are tons of chain restaurants that exist in both SF and LA, as well as nationally. There's no shortage of chain food options. McDonalds, Chipotle, Applebee's, Denny's, Pizza Hut, Chili's, and on and on. Your budget and palate may allow you the luxury of never eating in those kinds of places, but to say America is not really homogeneous because you choose not to frequent those kinds of places, ignores the reality of the many many chain restaurants who's appeal is the consistency of dining experience.
Re:Sriracha hit revenue of $150M a year with no sales team o... by iammisc on Wednesday June 30, 2021 @10:46AM (#27689175)
I agree that you can eat a homogeneous diet in america. On long drives, I often find myself at one of these places precisely for consistency.

However, most Americans do not cook the way fast food restaurants produce food. Also, chains differ. For example, in the south, there are often different proportions of chains. Most people eat their local diet.

I notice it all the time. Contrary to popular belief, these 'ethnic' places are not expensive or fancy. When I lived in California, I often ate at cheapo Mexican restaurants and cheap asian ones. Now that I live in Oregon, I often find myself at cheapo pub fare type places or food trucks serving Lebanese food.

Cuisines change a lot across the country. The fast food system is a homogeneous layer superimposed on top of that. Most people do not eat that everyday.

Re:Sriracha hit revenue of $150M a year with no sales team o... by unholythree on Monday June 28, 2021 @02:53PM (#27666085)
No, I’m pretty sure it’s getting worse. Anecdotally about 10 years ago when out-of-towners would ask where the closest Starbucks was, I’d proudly say there’s just the one at the convention center. Now my mid sized city is infested with them despite already having a few regional chains and dozens of independent shops.
Re:Sriracha hit revenue of $150M a year with no sales team o... by HWR_14 on Monday June 28, 2021 @12:54PM (#27664320)
And like Heinz Ketchup (although apparently it's a regional thing, Hunts is popular in some places and there are other versions), the statement "without a trademark" makes no sense. Like, neither company owns "Sriracha" or "Ketchup", but both definitely have trademarks on the other parts of their packaging and names.

And Heinz has a Sriracha Ketchup.

>. Once you factor in capacity planning and sourcing of quality chillies

I believe Huy Fong (as of 2016) and Tobasco (As of much earlier) run their own pepper farms. Tobasco takes those three years to age in vinegar. Siratcha does not have an aging process I am aware of, it goes straight through the commercial kitchen and into bottles.

Re:Sriracha hit revenue of $150M a year with no sales team o... by AdmiralAsshat on Monday June 28, 2021 @10:32AM (#27662495)
Interestingly, when ATK did a tasting panel on Sriracha sauces, they slightly preferred the Kikkoman brand over the original:

https://www.youtube.com/watch?v=bBLvKe9vors

Re:Sriracha hit revenue of $150M a year with no sales team o... by vertis on Monday June 28, 2021 @11:14AM (#27662994)
The don't change your recipe is certainly true. I remember Arnott's (Australia) has a disastrous backlash[1] when they tried to change the flavour of BBQ and Pizza Shapes.

[1]: https://www.smh.com.au/business/consumer-affairs/arnotts-sha...

Re:Sriracha hit revenue of $150M a year with no sales team o... by ww520 on Monday June 28, 2021 @10:09AM (#27662190)
That’s very interesting background info.

I didn’t realize it take up to 3 years to make the sauce. It’s because they need to ferment some of the stuff?

Re:Sriracha hit revenue of $150M a year with no sales team o... by ksec on Monday June 28, 2021 @10:47AM (#27662679)
Yes they need to sit in some barrels for aging. Similar to making of cheese like parmesan cheese. And they are still done in a very very old fashion way. ( For good reason ) The only process that is modern is quality control, packaging and bottling.
Re:Sriracha hit revenue of $150M a year with no sales team o... by musicale on Wednesday June 30, 2021 @07:04PM (#27694565)
> It is basically like Heinz Ketchup.

Sriracha does seem to be northern California's version of ketchup - it is ubiquitous in restaurants. You can even get it at Starbucks, though I've never seen anyone add it to hot drinks.

I've seen it a lot in southern California as well, although various Mexican hot sauces are also popular, as is Tabasco.

Re:Sriracha hit revenue of $150M a year with no sales team o... by The-Bus on Monday June 28, 2021 @01:52PM (#27665107)
> I've no idea of the history of say Tabasco

The Tabasco story is really interesting and it's essentially the Sriracha of the late 1800s and early 1900s. Tabasco is a private, family-owned company. They still grow all the seeds for its pepper crops on the same island they did in the 1800s [1]. Some family members were friends with Teddy Roosevelt [2]. I remember hearing, but cannot find a source right now, that Roosevelt like the sauce so much he had it included in military ration kits.

[1] https://www.cbsnews.com/news/tabasco-hot-sauce-industry-60-m... [2] https://www.theodorerooseveltcenter.org/Blog/Item/John%20Ave...

Re:Sriracha hit revenue of $150M a year with no sales team o... by rattray on Monday June 28, 2021 @10:48AM (#27662704)
I've tried three or four competing Sriracha sauces from Whole Foods, Trader Joe's, etc, and to my taste all are much less enjoyable than Huy Fong.

It remains a differentiated product based on its core feature, taste.

Re:Sriracha hit revenue of $150M a year with no sales team o... by res0nat0r on Monday June 28, 2021 @11:13AM (#27662984)
I'm the same, all of the knock off's don't taste very good. Mostly it seems they have much more vinegar flavor which I don't like and is most of the time the main reason why I think they are inferior.
Re:Sriracha hit revenue of $150M a year with no sales team o... by HWR_14 on Monday June 28, 2021 @12:55PM (#27664340)
Why are those knock offs? Sriracha has been an Asian sauce for a long time before Huy Fong.
Re:Sriracha hit revenue of $150M a year with no sales team o... by res0nat0r on Monday June 28, 2021 @01:19PM (#27664624)
Because they aren't as good as the only US based sriracha maker I like. :)
Re:Sriracha hit revenue of $150M a year with no sales team o... by technofiend on Monday June 28, 2021 @12:26PM (#27663938)
Have you tried Sriraja Panich Sriracha?[1] It's one of the many sauces that claims to be the original Thai version. I liked the taste pretty well, just as much as the version manufactured here although they are different. It doesn't taste anything like Sriracha but I prefer Bachan's BBQ Sauce to Sriracha. [2]

[1] https://www.amazon.com/Sriraja-Panich-Sriracha-Chili-Sauce/d...

[2] https://bachans.com/

Re:Sriracha hit revenue of $150M a year with no sales team o... by rattray on Monday June 28, 2021 @01:55PM (#27665162)
Yes, I have tried Sriraja Panich. To me it's a "better ketchup" but too sweet for most applications.

I might give Bachan's a try!

Re:Sriracha hit revenue of $150M a year with no sales team o... by mdturnerphys on Monday June 28, 2021 @02:24PM (#27665605)
I like the Shark brand. I get it at a local Asian market, but you can also find it online [0].

[0] https://importfood.com/products/thai-sauces-condiments/item/...

Re:Sriracha hit revenue of $150M a year with no sales team o... by libraryatnight on Monday June 28, 2021 @11:07AM (#27662919)
Yes, to me this is a Coke like product. There are other sriracha sauces, just like there's other cola drinks, but so far there's only one Huy Fong Sriracha.
Re:Sriracha hit revenue of $150M a year with no sales team o... by jagger27 on Monday June 28, 2021 @11:15AM (#27663002)
There’s something about competitors that tastes off to me. Almost like they picked the peppers too green?
Re:Sriracha hit revenue of $150M a year with no sales team o... by jonahbenton on Monday June 28, 2021 @11:16AM (#27663013)
True though it's in the substantial economic interest of house brand teams to make it good enough, so they will keep trying. TJ in particular is quite good at this.
Re:Sriracha hit revenue of $150M a year with no sales team o... by rattray on Monday June 28, 2021 @01:06PM (#27664463)
Trader Joe's incredible ability to pull this off in general, and inability to replicate Huy Fong (at least, last I tried) is a big part of what convinces me that Huy Fong must be doing something really special in how they make their sauce.
Re:Sriracha hit revenue of $150M a year with no sales team o... by zupzupper on Monday June 28, 2021 @01:35PM (#27664853)
I haven't done a side by side with it, but the red dragon sauce is damn good.

Maybe a bit different than Huy Fong, but it checks the box for me.

Side note, the main mechanism TJs and other store brands use to pull off this trick is to have the original manufacturers produce the product for them as a white label product.

Re:Sriracha hit revenue of $150M a year with no sales team o... by dystroy on Monday June 28, 2021 @05:47AM (#27659776)
I don't think the likable story is key. Until recently, most of the many millions people buying the sauce didn't know anything about its origin. It was just the cheap sauce alone in its category that you could find everywhere.
Re:Sriracha hit revenue of $150M a year with no sales team o... by nonameiguess on Monday June 28, 2021 @10:51AM (#27662735)
I'd never heard an origin story, either. The reason I'd heard of it, liked it, and buy it myself is because restaurants very conspicuously put it on their tables. If that wasn't coordinated marketing, then I guess it's luck. But was probably marketing. Even without a "sales team," someone had to be going to those restaurants and making deals with them.
Re:Sriracha hit revenue of $150M a year with no sales team o... by notahacker on Monday June 28, 2021 @06:39AM (#27660104)
And the irony is, the "you could find everywhere" bit is entirely down to the sales force he doesn't have (but his ten distribution partners do, and his Asian competitors didn't have in his target market for most of their existence)

I've got two different blends of Sriracha sauce in my cupboard, both from Thai companies and one of them even copying Tran's bottle style, but it wouldn't have occurred to me until reading this article that a particular Vietnamese-American brand was supposed to be the "authentic" one. He could have got the origin story out there to people who don't watch documentaries about hot sauce if he'd spent money on advertising though...

Re:Sriracha hit revenue of $150M a year with no sales team o... by move-on-by on Monday June 28, 2021 @09:29AM (#27661695)
This is the first I've heard that there is a story behind it. I've got a bottle of it in the fridge right now. Perhaps some advertising wouldn't hurt.
Re:Sriracha hit revenue of $150M a year with no sales team o... by SketchySeaBeast on Monday June 28, 2021 @10:10AM (#27662193)
You don't know the story but bought the product, so it's still working. Would knowing the story cause you to buy two?
Re:Sriracha hit revenue of $150M a year with no sales team o... by etempleton on Monday June 28, 2021 @09:45AM (#27661885)
Yep. They have a product people like and those people like it so much they do the marketing for them. It is the dream of any company to not have to do traditional marketing and advertising.

And what more would I possibly want from their product? It is a good product at a reasonable price. People are going to go with what they like.

All you have to do at this point is not mess that up. Don’t try to increase profit margins by raising prices or changing the formula. And don’t do anything that is going to lower brand recognition.

The biggest risk to Heinz ketchup, for example, is their premium price. Restaurant owners often go with a different ketchup because Heinz costs significantly more. Obviously Kraft-Heinz has determined that they can make more money this way and since they have strong brand recognition it probably won’t harm them.

Re:Sriracha hit revenue of $150M a year with no sales team o... by marban on Monday June 28, 2021 @05:48AM (#27659784)

  If a company tried to sell a more expensive premium product in flashier packaging - then it would feel inauthentic. What are you paying more for?
Just stamp it artisan, hand-made, organic, gluten-free, whatever, quadruple the price and buy some Instagram ads.
Re:Sriracha hit revenue of $150M a year with no sales team o... by dagw on Monday June 28, 2021 @09:27AM (#27661669)
People try that with ketchup all the time. It barely moves the needle. Sriracha, like Ketchup, is a 'cheap' product at this point. If people are going to spend 4 times as much they want something fancier.
Re:Sriracha hit revenue of $150M a year with no sales team o... by nextaccountic on Monday June 28, 2021 @06:08AM (#27659890)
That works, but you will have a hard time selling it at scale.
Re:Sriracha hit revenue of $150M a year with no sales team o... by jeegsy on Monday June 28, 2021 @08:39AM (#27661096)
Just say small batch
Re:Sriracha hit revenue of $150M a year with no sales team o... by dsr_ on Monday June 28, 2021 @09:26AM (#27661662)
They've done this, and the non-Huy Fong brands just aren't as good in an all-purpose hot sauce way.

Valentina black label is better for some things, though. It's not marketed as a sriracha sauce, just a Mexican hot sauce.

Re:Sriracha hit revenue of $150M a year with no sales team o... by intuitionist on Monday June 28, 2021 @11:37AM (#27663264)
Sauce and condiment companies that establish a franchise tend to be enormously profitable in general (see also pre-KHC Heinz or Lee Kum Kee). The product is very cheap to make, and as you note a bottle of sauce is pretty inexpensive (and contributes almost nothing to the cost structure of a full meal) so customers aren’t all that price-sensitive. These facts are a recipe for fat margins and high ROIC.
Re:Sriracha hit revenue of $150M a year with no sales team o... by Xavdidtheshadow on Monday June 28, 2021 @12:17PM (#27663808)
> I've no idea of the history of ... Tabasco

Aside, but if you ever find yourself in or near southern Louisiana, the Tabasco headquarters at Avery Island is actually a pretty fun outing. Lots of tasting (pre covid anyway), a self-guided factory tour, and some cool nature.

Re:Sriracha hit revenue of $150M a year with no sales team o... by selimthegrim on Monday June 28, 2021 @01:37PM (#27664870)
They have essentially an open air aviary.
Re:Sriracha hit revenue of $150M a year with no sales team o... by dcolkitt on Monday June 28, 2021 @12:52PM (#27664296)
One thing that helped is it became the standard in pretty much every Pho restaurant I've ever been to. I don't know if that was intentional or not, but if definitely makes any alternative brand seem inauthentic.
Re:Sriracha hit revenue of $150M a year with no sales team o... by forrestthewoods on Monday June 28, 2021 @12:09PM (#27663695)
> If a company tried to sell a more expensive premium product in flashier packaging - then it would feel inauthentic. What are you paying more for?

My grocery store has a half dozen Sriracha sauces. Some I like less, some I like more. They’re all pretty different in flavor.

Re:Sriracha hit revenue of $150M a year with no sales team o... by clav3 on Monday June 28, 2021 @12:19PM (#27663833)
If you're interested in the Tabasco story check this out https://www.youtube.com/watch?v=Xnaj9ULhwqU I found it interesting.
Re:Sriracha hit revenue of $150M a year with no sales team o... by hogFeast on Monday June 28, 2021 @02:04PM (#27665288)
There is a book about the history of Tabasco -https://www.amazon.co.uk/dp/B000W9393O/