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Re:1Password Has Raised $620M by fxtentacle on Wednesday January 19, 2022 @09:51AM (#29994278)
"1Password Has Raised $620M"

Ah fuck. They now need to grow at any cost to earn all that money back. And they'll throw their users under the bus, if they have to, because it's either grow like a unicorn or go bust.

Also, I sincerely have no clue how a password manager could be so expensive. Last time I checked, the excellent KeePassXC was still free open source and developed by volunteers in their free time. How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

Re:1Password Has Raised $620M by baryphonic on Wednesday January 19, 2022 @10:12AM (#29994569)
> Also, I sincerely have no clue how a password manager could be so expensive. Last time I checked, the excellent KeePassXC was still free open source and developed by volunteers in their free time.

Because 1Password is easy enough to use that my wife and I can share a family plan without her getting frustrated. If one of us has a login the other needs, we can easily share it. When I evaluated KeePass, the Wife-Acceptance Factor (WAF) was not there, though maybe it's improved.

Re:1Password Has Raised $620M by bognition on Wednesday January 19, 2022 @10:21AM (#29994733)
I've had the exact same experience. It took me about 5 minutes to teach my partner how to use 1Password and its been years since I had to help them use the app.

I've stopped worrying about password re-use or compromise. Now I'm teaching my kids to use it and they love it b/c they dont have to make up or remember passwords.

Yes there are other technically equivalent options but the fact I can get it setup on an iOS device in seconds and trust its used is worth every penny.

Re:1Password Has Raised $620M by rjzzleep on Wednesday January 19, 2022 @10:40AM (#29994993)
My wife uses KeepassXC and KeepassAndroid now and syncs it with her own Dropbox. But yes, 1Password takes a lot less time for people to get used to.

But to some extent it took her compromised passwords to finally start using everything.

Re:1Password Has Raised $620M by mox1 on Wednesday January 19, 2022 @11:55AM (#29996248)
Agreed, Keepass file synced on Google Drive. Using this for 4+ years now with 0 issues. Syncs across desktop (Keeweb), Android (keepassAndroid) and ioS (StrongBox). Takes 5-10 seconds to sync.

Also zero need to give any application permissions to access my Google Account. Using native google drive apps on all services to sync the file (just using file picker dialogs with drive app installed).

Got my non tech parents setup on this. 0 questions asked once I set it up.

Also have my partner and I on the same setup...just works.

Re:1Password Has Raised $620M by rahimnathwani on Wednesday January 19, 2022 @12:02PM (#29996337)
F-Droid lists at least 4 Keepass-compatible password managers (KeePassDX, KeePassDroid etc.).

Is there one which is best for most users?

Re:1Password Has Raised $620M by commoner on Wednesday January 19, 2022 @12:52PM (#29997232)
KeePassDX has its own keyboard that lets you securely input usernames, passwords, and other fields without exposing sensitive data to the clipboard (handy when autofill doesn't handle the field).

- Website: https://www.keepassdx.com

- F-Droid: https://www.f-droid.org/packages/com.kunzisoft.keepass.libre...

- Source: https://github.com/Kunzisoft/KeePassDX/releases

Another FOSS app called Keepass2Android has the same feature, but recent versions of that app are not on F-Droid.

Re:1Password Has Raised $620M by rjzzleep on Wednesday January 19, 2022 @05:15PM (#30001108)
I tried both KeepassDX and Keepass2Android. In the end I went with Keepass2Android. I don't remember why I chose Keepass2Android in the end, but I can definitely recommend it.
Re:1Password Has Raised $620M by andrecarini on Wednesday January 19, 2022 @12:40PM (#29996992)
I can't vouch for the other options but I have been using Keepass2Android (with Google Drive sync) for years now and it does the job hassle-free.
Re:1Password Has Raised $620M by pier25 on Wednesday January 19, 2022 @10:28AM (#29994842)
> b/c they dont have to make up or remember passwords

The same could be said about any password manager though

Re:1Password Has Raised $620M by lolinder on Wednesday January 19, 2022 @10:39AM (#29994979)
Not if they can't figure out how to install it or use it.
Re:1Password Has Raised $620M by tibiahurried on Wednesday January 19, 2022 @10:43AM (#29995056)
We use BitWarden and it is free. $620M for a password manager is nuts.
Re:1Password Has Raised $620M by decrypt on Wednesday January 19, 2022 @11:54AM (#29996230)
I like Bitwarden too, but can't dismiss the fact that 1Password is superior to Bitwarden in many ways:

- Mobile UI is beautiful on 1Password.

- The UX from creating a password entry to auto-filling is easily better on 1Password. Bitwarden doesn't show autofill entries on login forms yet. That's a deal breaker, at least for me.

- Account recovery via a trusted family member.

- Additional security measure: private key in addition to master password.

Personally, the 35 USD fee is justified.

Re:1Password Has Raised $620M by josephd79 on Wednesday January 19, 2022 @12:25PM (#29996681)
Bitwarden has all those features you listed. I use it every day.

You can setup a trusted family member. You get a master password and private key incase you can't access 2fa. You can setup autofill entries. UI/UX are opinions.

You pay $40 dollars a year for Family, $10 a year for an individual. Cheaper than 1password.

Re:1Password Has Raised $620M by folkhack on Wednesday January 19, 2022 @12:36PM (#29996900)
Hopping aboard to add that Bitwarden does in fact have all of those features. It's disingenuous of parent comment to imply/claim otherwise.

Sure the UI/UX is a bit basic... but honestly most of us should prefer that.

Re:1Password Has Raised $620M by decrypt on Wednesday January 19, 2022 @12:48PM (#29997135)
I meant the overlay popup interface by autofill on login forms:

https://community.bitwarden.com/t/overlay-popup-interface/14

Noted about trusted family members on Bitwarden.

I don't understand the private key part for Bitwarden. I am referring to the one here:

https://support.1password.com/secret-key-security/

Is there an equivalent for Bitwarden?

Re:1Password Has Raised $620M by arrosenberg on Wednesday January 19, 2022 @12:22PM (#29996634)
> Bitwarden doesn't show autofill entries on login forms yet. That's a deal breaker, at least for me.

I was able to enable that in the settings, but I've found it very hit or miss compared to when I used LastPass.

Re:1Password Has Raised $620M by decrypt on Wednesday January 19, 2022 @12:42PM (#29997027)
I meant the overlay popup interface which is still in the works:

https://community.bitwarden.com/t/overlay-popup-interface/14

Re:1Password Has Raised $620M by throwaway64643 on Wednesday January 19, 2022 @12:28PM (#29996743)
You think they'll keep that price for forever?
Re:1Password Has Raised $620M by hotpotamus on Wednesday January 19, 2022 @12:33PM (#29996854)
I bought Lastpass when it was $12/year. Over the years and after being acquired, they tripled the price. I miss when technology used to decrease in price and provide better functionality.
Re:1Password Has Raised $620M by decrypt on Wednesday January 19, 2022 @12:47PM (#29997115)
Hopefully so, but I'd be willing to pay even upto 100 USD. I store a lot of things on 1Password these days that it's very hard to give up, and very convenient. It's not just passwords; medical documents, credit card details, passport, certificates, private notes.
Re:1Password Has Raised $620M by cgriswald on Wednesday January 19, 2022 @12:54PM (#29997258)
They certainly won't. They used every trick in the book to get those of us who bought their standalone, one-time fee software to subscribe.
Re:1Password Has Raised $620M by dahart on Wednesday January 19, 2022 @11:32AM (#29995859)
BitWarden is not free if you compare apples to apples, and sign up for the same features including cloud hosting, 2FA, and family or enterprise accounts.

$620M isn’t for a password manager, it’s financing for a business with an enormous and growing user base.

Re:1Password Has Raised $620M by TaXaZ on Wednesday January 19, 2022 @11:41AM (#29996017)
Bitwarden is free for individuals and couples. So, it's free user-friendly (WAF!!) wise [0] in comparison to 1pass [1]. But much more important thing is the fact that bitwarden is open source and 1pass not. Closed source is deal-breaker for me.

[0] https://bitwarden.com/pricing/ [1] https://1password.com/teams/pricing/

Re:1Password Has Raised $620M by wutwutwutwut on Wednesday January 19, 2022 @11:48AM (#29996143)
Bitwarden free edition is free. The free edition is crippled and doesn't support Yubikey among other things.
Re:1Password Has Raised $620M by toyg on Wednesday January 19, 2022 @12:06PM (#29996404)
"Crippled" is a big word. It does everything that KeePass would do, for example; it only falls short when it comes to sharing passwords among a group or family (you can send a secret via BW Send, but you cannot have a shared store unless you pay for Premium).

Yubikey and its likes are advanced features that the overwhelming majority of regular users will never need.

Re:1Password Has Raised $620M by wutwutwutwut on Wednesday January 19, 2022 @02:00PM (#29998340)
It is? I thouht it was the proper word to use to describe software which has limited features in free version so they can sell commercial licenses.
Re:1Password Has Raised $620M by borski on Wednesday January 19, 2022 @02:37PM (#29998851)
“Limited” is better. “Crippled” has a negative connotation when it comes to software.
Re:1Password Has Raised $620M by wutwutwutwut on Thursday January 20, 2022 @01:21AM (#30005459)
Then crippled seems like the perfect word.
Re:1Password Has Raised $620M by toyg on Thursday January 20, 2022 @09:20AM (#30009216)
"Crippled" implies a degree of everyday suffering in the "cripple", or a downgrade from a previous state of health. The advanced features in Bitwarden were never free, in fact I think some of them were eventually added to free plans too. I honestly don't even want stuff like yubikey support, and could see that as feature bloat!

I don't expect everything to be free, I'm perfectly fine with the freemium model when the set of free features is reasonable - as, in my humble opinion, is the case with Bitwarden. So I wouldn't use a word like "crippled" when it's more like "normal for regular users vs enhanced for advanced needs".

Re:1Password Has Raised $620M by ziml77 on Wednesday January 19, 2022 @12:10PM (#29996461)
I thought that it had all the same features, just not cloud sync. As far as I know the Yubikey is used for authenticating with their sync server. It doesn't actually help with the encryption
Re:1Password Has Raised $620M by commoner on Wednesday January 19, 2022 @12:40PM (#29996986)
Bitwarden's free plan does have end-to-end encrypted cloud sync with no device limit. The free plan lacks TOTP support, but Bitwarden's $10/year plan does include TOTP support and is cheaper than 1Password's $35.88/year plan. Bitwarden is also open source, while 1Password is not.
Re:1Password Has Raised $620M by wutwutwutwut on Wednesday January 19, 2022 @01:57PM (#29998279)
Bitwarden free has TOTP.
Re:1Password Has Raised $620M by commoner on Wednesday January 19, 2022 @02:24PM (#29998675)
I'm referring to Bitwarden Authenticator, which stores TOTP secrets and displays 6-digit codes like Google Authenticator does.[1] This feature requires a Bitwarden Premium account, with the $10/year plan being the cheapest option.[2] (Self-hosting through Vaultwarden is another option.[3])

This is separate from having TOTP 2FA on the Bitwarden account itself, which is available on the free plan.[4]

[1] https://bitwarden.com/help/authenticator-keys/

[2] https://bitwarden.com/pricing/

[3] https://github.com/dani-garcia/vaultwarden

[4] https://bitwarden.com/help/setup-two-step-login/

Re:1Password Has Raised $620M by mbesto on Wednesday January 19, 2022 @12:15PM (#29996524)
For something as important as protecting passwords, why on earth would you want something that is free?
Re:1Password Has Raised $620M by cycomanic on Wednesday January 19, 2022 @03:26PM (#29999506)
Well let me ask the much more obvious question, for something as important as protecting your passwords, why on earth would you go with a proprietary service where you have no idea about the security, that could take away your access at a whim without any recourse for you?
Re:1Password Has Raised $620M by sebastien_b on Wednesday January 19, 2022 @12:28PM (#29996753)
Because much like privacy, password security shouldn't always be only a premium option.

Plus like the parent said, proprietary code is a deal break for lots of people.

Re:1Password Has Raised $620M by mbesto on Wednesday January 19, 2022 @12:59PM (#29997361)
> Because much like privacy, password security shouldn't always be only a premium option.

So then who foots the bill? Password managers are the duct tape used to protect a user because we don't inherently trust application providers.

> proprietary code is a deal break for lots of people

Sort of. First, "lots of people" seems like "lots of people" because we're on HN. The wider population doesn't care whether your application is proprietary or not - they just want something that works. Apple's wall garden is proof of this. Second, you can still charge for a product and it be open source. An application being open source simply provides an audit log of the code and allows for "wisdom of the crowd" when it comes to bug and security issues. So yes I agree that having a password manager be openly auditable is a great feature, but I (and many others) likely would rather have the features of strong UX and known tenure (OSS tools get abandoned all of the time) then we would having an auditable source code.

Re:1Password Has Raised $620M by commoner on Wednesday January 19, 2022 @01:10PM (#29997558)
Bitwarden does charge for certain features like TOTP support, organizations, and enterprise features. They manage to have subscription income while remaining open source, whereas 1Password chooses to keep its code closed source.

If you are saying that Bitwarden is worse because it offers a free plan, I disagree. It's nice that Bitwarden offers a security-audited* password manager to those who can't afford a subscription, who aren't ready to pay for one, or who don't have the means to make payments online. Unlike 1Password, Bitwarden is not pressured to deliver high returns to venture capital firms, and Bitwarden can focus on providing its product to its users at superior price points.

* https://bitwarden.com/help/article/is-bitwarden-audited/#thi...

Re:1Password Has Raised $620M by sebastien_b on Wednesday January 19, 2022 @01:32PM (#29997920)
> Unlike 1Password, Bitwarden is not pressured to deliver high returns to venture capital firms, and Bitwarden can focus on providing its product to its users at superior price points

Well said - and this is the important part of the 'non-proprietary' argument of mine (above) - right now I consider 1Password's real customers being their shareholders/investors, not its users - the users are just another tool they use to bring value to their real customers (investors,etc.).

BitWarden's customers are their actual users.

Re:1Password Has Raised $620M by mbesto on Wednesday January 19, 2022 @02:25PM (#29998691)
> If you are saying that Bitwarden is worse because it offers a free plan, I disagree.

For the record, I'm not. The overall discussion was that charging for a product was somehow bad. Bitwarden does charge for their product, just at higher tier levels. My bigger point is that you do want a provider that is going to stay solvent so charging money (which Bitwarden also does) is not some perverse way of satisfying customers.

Re:1Password Has Raised $620M by sebastien_b on Wednesday January 19, 2022 @01:38PM (#29998009)
> So then who foots the bill?

Whoever wants to pay. Doesn't mean a product should be dismissed simply because it's "free".

Re:1Password Has Raised $620M by xfer on Wednesday January 19, 2022 @12:29PM (#29996778)
People and businesses are storing their data that these passwords protect using free operating systems.
Re:1Password Has Raised $620M by fredley on Wednesday January 19, 2022 @11:21AM (#29995675)
Yup. In fact just today my partner was struggling witha problem with 1Password that she uses at work, asking why it wasn't as simple as BitWarden.
Re:1Password Has Raised $620M by skinnymuch on Wednesday January 19, 2022 @11:48AM (#29996142)
That’s likely because they are used to BW first and was learned at home. This sort of ”phenom” happens all the time and is not only about the actual product.

There will be exact examples of the opposite happening.

Re:1Password Has Raised $620M by ValentineC on Wednesday January 19, 2022 @12:48PM (#29997141)
I'm looking forward to Bitwarden implementing multiple account logins ("client profiles") [1] on their roadmap [2], before doing a gradual switch away from 1Password. Any time now!

[1] https://community.bitwarden.com/t/account-switching-log-in-w...

[2] https://community.bitwarden.com/t/bitwarden-roadmap/12865

Re:1Password Has Raised $620M by aweiland on Wednesday January 19, 2022 @10:53AM (#29995211)
Same. Works great for my wife and I.
Re:1Password Has Raised $620M by qwertyuiop_ on Wednesday January 19, 2022 @12:19PM (#29996596)
All that Fed money supply has to go somewhere.

https://fred.stlouisfed.org/series/M1SL

Re:1Password Has Raised $620M by amir734jj on Wednesday January 19, 2022 @12:02PM (#29996339)
Agreed. It's beyond nuts evaluation at this point.
Re:1Password Has Raised $620M by InvaderFizz on Wednesday January 19, 2022 @10:24AM (#29994771)
There is the WAF. There is also the part where when I evaluated KeePassXC two months ago, the browser plug-in would constantly desync and require a full page refresh and entering my master password.

With 1Password, I also have to reauthenticate all the time, but unlike KeePass, TouchID works.

Re:1Password Has Raised $620M by yborg on Wednesday January 19, 2022 @10:41AM (#29995017)
TouchID works fine for me in KeepPassXC. You have to turn on the option.
Re:1Password Has Raised $620M by npteljes on Wednesday January 19, 2022 @10:19AM (#29994683)
Did you try BitWarden? I haven't yet, but it's supposed to be basically a FOSS alternative to LastPass / 1Password.
Re:1Password Has Raised $620M by korantu on Wednesday January 19, 2022 @11:49AM (#29996154)
BitWarden works really well for me, for example. It is FOSS and has hosted option; Has autofill plugin, android app, nothing required much in the way of configuration.
Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @10:25AM (#29994791)
The only downside is that I can't currently use my privately hosted instance as passwd safe with the chrome browser extension. This only works for the hosted version.

So I can't habe autofill, automatic saving of new/changed passwords and password creation and also use the same vault for the mobile app (Android). The mobile app can access the self hosted vault without any issue.

I would love to fully migrate to self hosted bitwarden, but the browser extension irks me. Maybe it is possible and I am just too dumb to find the solution.

Re:1Password Has Raised $620M by cannonpalms on Wednesday January 19, 2022 @10:43AM (#29995052)
This isn't true. The browser extension (on all major browsers) allows use of self-hosted instances. I'm using it right now.
Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @11:37AM (#29995946)
I would love to know how that works. I was so not able to select an option to enter a different vault url.

I could only enter email and password yesterday.

Re:1Password Has Raised $620M by mnd999 on Wednesday January 19, 2022 @11:47AM (#29996122)
It’s a slightly hidden option on the login page.
Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @12:51PM (#29997198)
Thanks a lot. Found it and all worked fine in the end.
Re:1Password Has Raised $620M by erinnh on Wednesday January 19, 2022 @10:28AM (#29994835)
I dont have any Chrome browser to test, but this has always been possible with the Firefox extension, so Id be surprised if it wasnt possible.

There is a small cog in the top left side where you can change the URL to use when you login, in case you simply overlooked it.

Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @11:38AM (#29995966)
Will again take a look. I used Google to find a tutorial and that dpole of said cog, but I wasn't able to find it.
Re:1Password Has Raised $620M by erinnh on Wednesday January 19, 2022 @12:08PM (#29996438)
I just made this screenshot in a chrome-based browser for you:

Top left here: https://imgur.com/xCgrot0

If you click on that, the "Server URL" field is where you want to put your private instance: https://imgur.com/Gua3jSb

Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @12:52PM (#29997224)
Thanks a lot. All of you helped a lot. Must have been blind yesterday evening. It worked.
Re:1Password Has Raised $620M by wise0wl on Wednesday January 19, 2022 @10:48AM (#29995123)
Use Vaultwarden. I use that, and it works wonderfully.
Re:1Password Has Raised $620M by sdoering on Wednesday January 19, 2022 @11:46AM (#29996097)
I use Vaultwarden as the server host. Does it have a chrome add on as well?
Re:1Password Has Raised $620M by remram on Wednesday January 19, 2022 @12:12PM (#29996493)
You can use the Bitwarden apps with Vaultwarden: https://bitwarden.com/download/
Re:1Password Has Raised $620M by Saris on Wednesday January 19, 2022 @11:13AM (#29995565)
You can use a private instance with the chrome addon, just set your server URL in the settings like usual.
Re:1Password Has Raised $620M by schleck8 on Wednesday January 19, 2022 @10:21AM (#29994724)
What about Bitwarden? Open source and has a free plan for two people. The family plan includes one more seat than 1password and costs 20 € less per year
Re:1Password Has Raised $620M by alexdrue on Wednesday January 19, 2022 @10:42AM (#29995031)
Strongly agree with this one. We tend to use Bitwarden and it helps me without any problems at all.
Re:1Password Has Raised $620M by leokennis on Wednesday January 19, 2022 @11:04AM (#29995423)
This exactly. "Selling" a password manager to a non-tech person who either uses the same password everywhere or someone who writes weak passwords on post-its is a hard sell. It's a lot of added complexity and more importantly, a different way to think about passwords: you no longer know any of your passwords, except one for the password manager itself.

1Password does a pretty good job of this; as a user I do not need to worry about syncing the database, keeping an app up to date (the website is always up to date) etc.

Re:1Password Has Raised $620M by halostatue on Wednesday January 19, 2022 @11:25AM (#29995751)
My wife and I have used 1Password for years.

I have, since the family plan was first introduced, also gotten my aging parents on the plan (so my brother and I — both _far_ from where my parents live — can assist when required) and my brother.

My wife has shifted from merely using 1Password to advocating the use of password managers in general and 1Password in specific (she had a letter read by Peter Mansbridge on his podcast a couple of months ago where she did exactly that).

Re:1Password Has Raised $620M by api on Wednesday January 19, 2022 @10:16AM (#29994626)
Nerds continue to fail to grasp the value of UI/UX. This has always been why FOSS and similar solutions have failed to compete in the market in spite of being "free" and often technically superior.

UI/UX is everything. Apple became the most valuable company in history on the back of UI/UX alone. Their tech is decent but not that much better than anyone else's, but their stuff is at least marginally easier to use and that's worth more than the GDP of quite a few countries combined.

The importance of user experience is only growing as the world becomes more and more time poor and we move more and more into an "attention economy." Saving seconds counts. If it doesn't work instantly it's broken, period.

Here's two ways I can explain it:

(1) If you value your time at $100/hour and you have to spend one hour a month maintaining something "free," that free thing costs $100/month. That's fairly expensive. It only makes sense to do this if you have a lot of surplus time on your hands.

(2) If you have ten million users and make a UI/UX improvement that saves them one minute a month and you value their time at an average of $50/hour, you just created about $8.3 million in value since that's the value of the time you just saved.

A rule of thumb that I use is that every step required to do something halves adoption. So if you have a 10 step install process, only 1 out of 1024 people who look at your product will make it to trying it.

Every developer needs to have "user experience is everything" tattooed on their forehead.

Re:1Password Has Raised $620M by gregd on Wednesday January 19, 2022 @10:55AM (#29995253)
Thank fuck someone said this.

Most users don't want to tweak anything related to their phones, tablets, computers, watches. If everything your app does, isn't reachable within 1-3 clicks/swipes/presses, then forget it.

Someone suggested using two versions KeePass files...one for shared passwords, one for not shared passwords. This is NOT a substitute for clicking Share Password and literally not doing anything else.

Someone suggested storing all your passwords in the browser. This is NOT a substitute for having all of your passwords available at the app level on your iPhone. This is NOT a substitute for sharing passwords with your whole family.

UI/UX is EVERYTHING

Re:1Password Has Raised $620M by ChrisMarshallNY on Wednesday January 19, 2022 @11:06AM (#29995456)
Yup.

I have been hearing about how X11/MOTIF will "end the Windows/Apple hegemony" for decades.

I don't know how often I've heard "X Windows is just as good as Mac OS."

It's like when your vegan friend keeps telling you that "Falafel tastes just like beef."

They have never tasted beef (or they hated the taste), so they don't have anything to compare it to. X Windows is GUI, written by people that hate GUI.

What could possibly go wrong?

All that said, it's a crazy amount of money, and I really feel that the only real work the password manager needs, is to be rewritten in native. Electron is less-than-excellent.

They must have some kind of strategy that goes beyond just being a password wallet.

Re:1Password Has Raised $620M by leokennis on Wednesday January 19, 2022 @11:09AM (#29995508)
Also, for some software "everyone uses" like e-mail or an office suite, you can afford maybe some complexity or annoyance. The alternative "do not use e-mail" or "do not use an office suite" is a no go for almost anyone.

The alternative "do not use a password manager" is however totally common. So if you want to get someone with limited time or affordance for annoyance (like your wife) to use a password manager, the process of setting it up and using it better be very smooth and frictionless.

1Password is very good at that part.

Re:1Password Has Raised $620M by Sytten on Wednesday January 19, 2022 @10:35AM (#29994938)
I made the same argument below but I was downvoted to hell.

Bitwarden is not an alternative to 1Password that passes the wife/parent/elder test because the UX is so bad they need to call me everytime something isnt exactly working as before.

Re:1Password Has Raised $620M by DangitBobby on Wednesday January 19, 2022 @11:07AM (#29995480)
Really? I use both (Bitwarden for personal, 1Password for work) and find the UI for Bitwarden to be more complete and consistent. Like if I want to edit a login item, I must open a new browser tab in 1Password. Not so in Bitwarden. I still can't figure out how to consistently trigger the workflow to add a new login for the current website automatically without opening a new tab in 1Password. You click "Add Login" in Bitwarden.
Re:1Password Has Raised $620M by desmondl on Wednesday January 19, 2022 @11:33AM (#29995881)
Agreed, I used lastpass in 2016 and tried to switch to keepass. I'm more than technical enough to use keypass and sync a vault across all my devices, but I needed this to be as easy as possible. I know myself enough to understand if something doesn't feel as easy as humanly possible, I'm much less likely to use it. A decent chunk of people are not like this, which is why I believe there is this huge debate over "Keepass vs 1Password". But anyway, I switched to bitwarden and the UX was more than good enough for me. It "just works".

I even started self hosting it this year and it continues to "just work" - although I don't recommend it to most people since I now have to manage a server. I was already self hosting a lot of other things last year (wanted to move away from google/apple services) so the "cost" of self hosting Bitwarden was negligible.

Anyway I know I rambled a lot, but just wanted to chime in and throw in my opinion about bitwarden

Re:1Password Has Raised $620M by cyberpunk on Wednesday January 19, 2022 @11:02AM (#29995388)
Really?

I mean, I have 1password for work, and Bitwarden for personal..

Spot the difference: https://imgur.com/a/wJQBDjV

Re:1Password Has Raised $620M by Saris on Wednesday January 19, 2022 @11:21AM (#29995676)
A few things come to mind (I use bitwarden myself).

- "Folder: No Folder" is a bit confusing, it would be better to just require a folder when creating an entry.

- Collections vs folders is also a little confusing unless you spend time to figure it out.

- 1password shows the password reuse notice right there, instead of needing to go the web vault of bitwarden and specifically click on tools.

- 1password shows the password strength right in the entry as well.

- 1password has nicer display of the items in the vault, with sections by letter.

Re:1Password Has Raised $620M by kerng on Wednesday January 19, 2022 @11:19AM (#29995646)
Unfortunately true.

I really hope that Bitwarden improves their UI and UX, because I really want to like it. But their Collections and sharing feature is very unclear, especially once multiple people/orgs are involved.

I'm afraid to use it because they co-mingle everything in UI and I dont accidently want to share a personal password with another org.

Being worried of sharing a password accidently is very scary UX

Re:1Password Has Raised $620M by api on Wednesday January 19, 2022 @10:37AM (#29994961)
You were downvoted to hell because nerds continue to refuse to understand this. At this point it's flat out denialism.

This refusal to understand UI/UX goes way way back in hacker culture:

http://catb.org/jargon/html/P/point-and-drool-interface.html

This seems to be a general characteristic of enthusiasts.

To design a good car for people other than car enthusiasts, you have to hate cars or at least be able to place oneself in the shoes of someone who hates cars. People who don't love cars want a car that makes them think about cars as little as possible. The purpose of a car is to carry you from one point to another, not to make you spend time on cars.

Re:1Password Has Raised $620M by ericd on Wednesday January 19, 2022 @10:45AM (#29995082)
Maybe it’s because Bitwarden’s UX is actually quite good? I found 1password’s to be substantially worse when I tried it a few years ago, especially on non-Apple devices. Perhaps that’s changed, but for something so heavily touted for being well designed, I found it to be very disappointing.
Re:1Password Has Raised $620M by RHSeeger on Wednesday January 19, 2022 @11:30AM (#29995828)
That's my thought, too. What about BitWarden's UI do people not like? It's simple to use and clear what everything does.
Re:1Password Has Raised $620M by Gracana on Wednesday January 19, 2022 @10:40AM (#29995009)
Maybe name-calling and suggesting they should be mutilated isn't enough. What's your next step?
Re:1Password Has Raised $620M by api on Wednesday January 19, 2022 @10:44AM (#29995065)
There isn't one. I will continue to say this, people will continue to ignore it, and the computing ecosystem for the average person will continue to be locked down by corporations that do not ignore it. Free, open, and privacy respecting technology will remain irrelevant outside enthusiast techie circles.

It's a bit like climate change. Scientists will warn, people will ignore, and then we will abandon Miami and will probably blame the scientists.

Re:1Password Has Raised $620M by mjmsmith on Wednesday January 19, 2022 @11:06AM (#29995462)
Having "tattooed on their forehead is a metaphor" tattooed on their forehead?
Re:1Password Has Raised $620M by Gracana on Wednesday January 19, 2022 @11:22AM (#29995683)
Excellent, problem solved. I was thinking somebody would have to contribute UI changes to an open source project, but it turns out flaming people on the internet is much easier.
Re:1Password Has Raised $620M by abletonlive on Wednesday January 19, 2022 @10:49AM (#29995162)
I can't stand nerds that fundamentally can't learn this nuance. It's like the biggest blind spot ever. There are just so many of them in the tech industry working as software engineers, which is why we have powerful tools that are a pain in the ass to use. It makes me hate software engineers, and I am one.
Re:1Password Has Raised $620M by brimble on Wednesday January 19, 2022 @11:13AM (#29995569)
> UI/UX is everything. Apple became the most valuable company in history on the back of UI/UX alone. Their tech is decent but not that much better than anyone else's, but their stuff is at least marginally easier to use and that's worth more than the GDP of quite a few countries combined.

Huh, to me it's both. The UI/UX wouldn't be worth shit if their software ate battery like it was free, crashed often, was frequently janky, hogged resources to the point of being a problem, or all the fancy features underlying their UX didn't work pretty damn well without user fixing or intervention. Software quality is part of why their UX is so good, not just design languages or whatever. You don't get their level of auto-magic if you haven't done a whole bunch of things very right in the underlying code & architecture.

They're far from perfect (practically all consumer-facing software is at least kinda bad, IMO) and one can point to a handful of duds that they just can't seem to get right (Xcode, for instance) but I'd put software quality as my number one reason for using them, and I'd point to that as an absolutely vital element in their UX being well above average. It's that combo that no-one else seems able to touch—in fact, it often seems like no-one else is even trying, and I really wish they would.

Re:1Password Has Raised $620M by Gormo on Wednesday January 19, 2022 @10:55AM (#29995259)
> Nerds continue to fail to grasp the value of UI/UX.

Or perhaps nerds do grasp the negative value of anti-patterns in UI/UX, and reject attempts to create interfaces and usage models that remove control from the user, create vendor lock-in, or compromise privacy and security.

Re:1Password Has Raised $620M by gburdell3 on Wednesday January 19, 2022 @11:49AM (#29996151)
I think a better way of saying this is that "nerds" (i.e. power users, the type of people typically on HN) want different things out of their UI/UX than the average user. That's the beauty of having different solutions to choose from: the power user is free to use something like KeePass, where it's not as easy to use, but you can set it up exactly the way you like; and the "normal" user can go with something like 1P or LastPass for more of a "set it and forget it" model. The average user doesn't care one bit about the things that you mentioned.
Re:1Password Has Raised $620M by b3morales on Wednesday January 19, 2022 @01:00PM (#29997373)
Absolutely; this is the key to the whole thing. It's explained at length in the classic The Design of Everyday Things. Nerds v. normies are given the monikers "Homo logicus" and "Homo normalis". The nerds value control, understanding, and are concerned with edge cases; they accept complexity, workarounds, and the need for preparation as the cost. The latter prioritizes nearly the opposite, preferring simplicity to control, and guaranteed if partial success for the need to understand/invest time.
Re:1Password Has Raised $620M by r_hoods_ghost on Wednesday January 19, 2022 @11:01AM (#29995356)
I think you understate your case. A lot of nerds and nerd culture is actively hostile to making things easy to use and will intentionally erect banners and over complicate systems in order to keep "normies" out and make themselves appear smart.Its rather sad really.
Re:1Password Has Raised $620M by vbezhenar on Wednesday January 19, 2022 @10:57AM (#29995292)
I ditched 1Password in favour of KeePass exactly because of UX issues. 1Password felt too magical and did too much implicit stuff to my taste. KeePass is dumb simple and that's what I need from password manager. I hope that its UX will not change.
Re:1Password Has Raised $620M by b3morales on Wednesday January 19, 2022 @12:25PM (#29996680)
> If you value your time at $100/hour and you have to spend one hour a month maintaining something "free," that free thing costs $100/month. That's fairly expensive.

This is quite true, but the counterpoint is that nerds enjoy spending that time. We like opening the box, poking at the wires, seeing how the cogs fit together, and tweaking things endlessly. It would be a liability for a normie, but for a nerd whose interest is piqued it's a fun Saturday project. This is why FOSS survives despite the UI/UX problems.

Re:1Password Has Raised $620M by apozem on Wednesday January 19, 2022 @02:22PM (#29998660)
Not the person you were replying to, but I completely agree. I had fun setting up my Raspberry Pi as a Plex host / torrent box / home server.

Where us hobbyists go wrong is thinking any large percentage of customers want to do that. Any amount of futzing is too much. Most people want it to "just work."

Re:1Password Has Raised $620M by bengale on Wednesday January 19, 2022 @10:57AM (#29995295)
This is accurate. We charge twice as much as our competitor and we consistently hear from customers that UI/UX is a massive part of the reason they choose our system.
Re:1Password Has Raised $620M by idkwhoiam on Wednesday January 19, 2022 @11:13AM (#29995567)
Re #1. People normally maintain their dish washers, cars, and software off work hours.

Edit: agree with the rest

Re:1Password Has Raised $620M by bjord on Wednesday January 19, 2022 @11:51AM (#29996180)
I'm gonna frame this and put it on my wall.
Re:1Password Has Raised $620M by TheCondor on Wednesday January 19, 2022 @10:50AM (#29995169)
Copy that, on the family plan, works on all the devices that need it. We trust their shared vault technology enough. 1password is compelling. Not sure it's a billion dollar thing but it's good.
Re:1Password Has Raised $620M by fossuser on Wednesday January 19, 2022 @11:07AM (#29995476)
Yes - 1Password is excellent and in the rare class of applications that actually ships new features that are both unexpected and useful!
Re:1Password Has Raised $620M by codethief on Wednesday January 19, 2022 @10:20AM (#29994718)
> When I evaluated KeePass, the Wife-Acceptance Factor (WAF) was not there, though maybe it's improved.

How about you share one KeePass file for all shared passwords and keep another one for your personal ones? KeePassDX on Android can easily handle multiple files. I agree, it's not a perfect solution but it's rather low-tech and something the layperson might still understand.

Re:1Password Has Raised $620M by bognition on Wednesday January 19, 2022 @10:22AM (#29994742)
"That sounds like 1 password with extra steps!"
Re:1Password Has Raised $620M by ssully on Wednesday January 19, 2022 @11:11AM (#29995540)
I use KeePass everyday and I really love it. But I would never recommend it to a non-technical person over something like 1Password or Bitwarden. It's a great piece of software, but the user experience is about 15 years in the past.
Re:1Password Has Raised $620M by codethief on Friday January 28, 2022 @01:33PM (#30118553)
Have you tried KeePassXC?
Re:1Password Has Raised $620M by ryall on Wednesday January 19, 2022 @01:47PM (#29998140)
It's funny you mention WAF because that's exactly what kept me away from 1password.

I loved almost everything about 1P but their reluctance to authenticate with keychain means it's a PITA for me, and an absolute deal breaker for my wife.

Has this changed or do you still have to enter your 1P password every time you log in or your session times out?

Re:1Password Has Raised $620M by fxtentacle on Wednesday January 19, 2022 @01:41PM (#29998058)
I agree with you that the 1Password UI is superior. I also didn't mean to imply that KeePassXC would be equal in every regard. That said, feature-wise, both of them solve the same problems for me.

But do you believe 7000 years of work is a realistic estimate for how much effort is needed for KeePassXC to catch up?

I don't.

Re:1Password Has Raised $620M by PascLeRasc on Wednesday January 19, 2022 @04:39PM (#30000568)
I'm using KeePassXC on my work computer and it takes around 30 minutes of maintenance every two weeks when the browser extension can't find the desktop app or bare functionality like "copy password" stops working and I need to reinstall.
Re:1Password Has Raised $620M by textcortex on Wednesday January 19, 2022 @10:27AM (#29994818)
I think VCs are also making their decisions based on that “WAF” factor.
Re:1Password Has Raised $620M by bradwood on Wednesday January 19, 2022 @01:38PM (#29998010)
I had the exact same experience... So I upgraded my wife.
[dead]
Re:1Password Has Raised $620M by rrrrrrrrrrrryan on Wednesday January 19, 2022 @11:49AM (#29996150)
I always thought the term was at least a little self deprecating; it definitely and doesn't mean "dumbed down so the stupid wife can actually use it."

There are a lot of technical enthusiasts and hobbyists, mostly dudes, who optimize for dumb parameters that nobody in the real world actually cares about. In this case, setting up a clunky, but fully open source password manager, when there are alternatives with objectively better UX available for relatively cheap (considering you use the thing many times each day).

In the home theater world, for a long time guys would brag about the disgusting monstrosities they've jankily hooked up in their living rooms, but a setup with high WAF means building something that's actually aesthetically appealing and congruent with the interior decor, hidden cords, not having to switch between 4 remote controls, etc.

But you're right - it should probably be SAF (Spouse Acceptance Factor).

Re:1Password Has Raised $620M by toyg on Wednesday January 19, 2022 @12:08PM (#29996445)
SAF is taken by Sir Alex Ferguson, sorry mate
Re:1Password Has Raised $620M by kdmccormick on Wednesday January 19, 2022 @11:44AM (#29996050)
Yeah, GP's acronym ain't great. But if you sub out "wife" for "significant other" or just "family" then you have to admit that this is a real phenomenon.

I use pass [0]. To me, it is the best password manager that I've ever used. Command-line-first, free & open source, built on git... it's great, and suits all my needs. From the perspective of someone who spends most of their day behind a CLI, it is "simple" and "just works" more than anything else.

But it's not going to work for my significant other, who is very intelligent but isn't a software engineer. They're not going to learn git so that they can manage passwords, and the app doesn't abstract away git enough for them to avoid needing learning it. Hence, despite its merits, it fails the "SO acceptance factor" or whatever you want to call it.

[0] https://www.passwordstore.org/

Re:1Password Has Raised $620M by bigyikes on Wednesday January 19, 2022 @11:42AM (#29996036)
Sounds like the Lkxijjlewlf Acceptance Factor (LAF) is also very low. You have something in common with the parent’s wife!

The parent did no shaming; as you pointed out it’s extremely reasonable to not want to jump through hoops. Any shame is projected by yourself.

Re:1Password Has Raised $620M by fshee on Wednesday January 19, 2022 @11:41AM (#29996004)
I wouldn't assume the phrase is casting a value judgement.

I hear the phrase from time to time in aviation. "Have to sell the first plane" / "Doesn't pass the WAF" / "Wife thinks owning two planes it too expensive." I have no reason to believe these folks are not in a loving relationship.

Nothing to do with intelligence.

Re:1Password Has Raised $620M by viscanti on Wednesday January 19, 2022 @11:40AM (#29995991)
Same thing with email. Everyone COULD run their own email server but it's pretty clear most people don't want to. We also see it with tech companies running their own servers. Again they COULD runt heir own hardware (and some do) but it's pretty clear most companies don't want to. There are decades of examples of where people could run something themselves and having very strong preferences for using a centralized and more user friendly alternative. I don't know why we'd expect it to be any different here.
Re:1Password Has Raised $620M by Gwarzo on Wednesday January 19, 2022 @12:26PM (#29996705)
Stop morality projecting on others. Having something your untechnical wife is willing/able to use matters.
Re:1Password Has Raised $620M by wreath on Wednesday January 19, 2022 @12:24PM (#29996674)
My wife has this problem. I have a bit more tolerance. There is no else I try to convince to use such software. WAF is accurate but because I don't run it by someone else.
Re:1Password Has Raised $620M by throwmeaway666 on Wednesday January 19, 2022 @12:25PM (#29996679)
>I, a computer programmer who has more than enough intelligence >Stop blaming/shaming wives.

It seems like it is you who is equating tech illiteracy with intelligence, pal. There is nothing wrong with being technically illiterate (most people are) and I don't think GP is shaming his wife because of it.

Re:1Password Has Raised $620M by 4ggr0 on Wednesday January 19, 2022 @11:42AM (#29996026)
If I may chime in, and sorry for acting like an annoying dude, but I also really dislike the term WAF. Of course the term makes sense if we look at IT and the world historically, but I don't get why in 2021 we still have to act like wives are tech illiterate by default, and also, what about women in IT who have tech illiterate husbands.
Re:1Password Has Raised $620M by vagrantJin on Wednesday January 19, 2022 @10:31AM (#29994882)
> Because 1Password is easy enough to use that my wife and I can share a family plan

Haha. I'm pretty sure browsers build this feature in.

Re:1Password Has Raised $620M by red_hare on Wednesday January 19, 2022 @10:43AM (#29995053)
I've never seen a "share with family member" feature with a browser storing passwords. Also, this means I and all of my family members need to use the same web browser.

Using a 1password family plan is the only way I've been able to wrangle my parents across their slew of iOS, macs, Android, Windows, and Linux machines to stop typing in passwords.

Re:1Password Has Raised $620M by a5aAqU on Wednesday January 19, 2022 @10:41AM (#29995021)
I don't think browsers let you share passwords between users or multiple browsers. They probably don't let you store secure notes or add extra data about logins.

1password lets you share passwords with other people, even if they don't have a 1password account.

Re:1Password Has Raised $620M by function_seven on Wednesday January 19, 2022 @10:47AM (#29995102)
I’m a single user who needs to have my passwords available on my work laptop (Chrome), my own desktop (Firefox), and my phone (Safari, iOS Apps)

No built-in browser password manager will handle that.

I’m sure a family with multiple users and half a dozen devices will run into issues as well.

Re:1Password Has Raised $620M by AlexandrB on Wednesday January 19, 2022 @10:35AM (#29994932)
They previously raised $100M in 2021[1] and in my mind the rot has already set in. 1Password 8 is not OS-native and is an electron app. Local vaults are no longer supported - you must use AgileBits's cloud. And 1Password 7 shows non-dismissible ads for upgrading to 1Password 8[2].

Edit: They also inexplicably (and silently) dropped support for the 1Password iOS share sheet while directing users to the 1Password iOS Safari extension (which only works if you use AgileBits cloud and does not work with local vaults)[3].

Edit2: Missed another $200M raise in 2019[4]. That puts them at nearly $1B in VC funding now.

[1] https://techcrunch.com/2021/07/27/1password-raises-100m-at-a...

[2] https://old.reddit.com/r/1Password/comments/qjb4l4/theres_no...

[3] https://old.reddit.com/r/1Password/comments/pxpdcd/ios_share...

[4] https://techcrunch.com/2019/11/14/fourteen-years-after-launc...

Re:1Password Has Raised $620M by Graziano_M on Wednesday January 19, 2022 @11:43AM (#29996044)
I'm hanging on to 1password 6 for as long as I can. I can't use the browser plugin on firefox anymore, so I have to copy&paste my passwords in, but at least I have my vault stored locally. I also paid something like $70 and had the rug pulled from under me when they wanted to start charging monthly on top of that.

It's not that I expect support forever for software I paid once for, but I think that the monthly, no local vault is worse than what they offered in 1password 6. I am OK with having to manually copy in passwords.

Re:1Password Has Raised $620M by jwong_ on Wednesday January 19, 2022 @12:07PM (#29996417)
I am using 6, and the classic extension still works for me on Firefox. It was only when they discontinued (and refused to port) the Safari classic extension that I couldn't use Safari anymore.

[0]: https://support.1password.com/cs/1password-classic-extension...

Re:1Password Has Raised $620M by fortuna86 on Wednesday January 19, 2022 @12:45PM (#29997074)
Works for me on Chrome too, but not Brave (my browser of choice).

Are there any security concerns holding on to 1p 6.0 ? I notice the mobile app still sees updates, but could there be in theory an unpatched security hold in the desktop app ?

Re:1Password Has Raised $620M by Graziano_M on Wednesday January 19, 2022 @01:22PM (#29997745)
That's part of the reason I am OK with just copying and pasting in firefox. It keeps the desktop app isolated from the browser.
Re:1Password Has Raised $620M by fortuna86 on Thursday January 20, 2022 @11:54AM (#30011421)
Yeah but the chrome plugin still works at full functionality.
Re:1Password Has Raised $620M by Graziano_M on Thursday January 20, 2022 @05:05PM (#30015805)
Yes but I don't want to use chrome, especially after they break ad blocking.

To answer your question about the security: I don't know. I don't audit it, and copying and pasting lets me not really have to worry about the security of the browser extension.

Re:1Password Has Raised $620M by fortuna86 on Friday January 21, 2022 @01:23PM (#30027751)
> especially after they break ad blocking

Ublock Origin still works for me, what are you referencing ?

Re:1Password Has Raised $620M by johncalvinyoung on Wednesday January 19, 2022 @10:42AM (#29995038)
Basically all of the above makes me very sad. But it's still useful enough that I'll still be paying, but they are drawing down that goodwill.
Re:1Password Has Raised $620M by steelstraw on Wednesday January 19, 2022 @12:17PM (#29996560)
They have virtually endless developer resources and aren't building native apps?! This is insane. Not only from a performance perspective, but more importantly from a security standpoint. The more they rely on 3rd party code, the more vulnerable they are.
Re:1Password Has Raised $620M by 72deluxe on Wednesday January 19, 2022 @12:09PM (#29996451)
This is crazy. Is there any reason to learn how to write with a speedy native toolkit anymore??
Re:1Password Has Raised $620M by cced on Wednesday January 19, 2022 @11:12AM (#29995555)
You also cannot attach pictures to ios secrets without the new subscriptions.
Re:1Password Has Raised $620M by scblock on Wednesday January 19, 2022 @10:04AM (#29994448)
Exactly. Once you raise a bunch of VC money you've sold your actual business to vampires. From now on it's grow at any cost. Add bloat, feature creep, unrelated projects, cost increases, and probably user data mining and sales on top of it. How was their rather expensive subscription fee and large subscriber base not sufficient to continue operating profitably?
Re:1Password Has Raised $620M by akerl_ on Wednesday January 19, 2022 @10:38AM (#29994965)
I’m amused by the large portion of the Hackernews userbase that seems to view venture capital as an absolute evil, given that this is YCombinator’s forum.

Can you really not think of any examples where VC capital has improved a company, product, or service?

Re:1Password Has Raised $620M by caskstrength on Wednesday January 19, 2022 @11:25AM (#29995736)
I don't consider venture capital absolute evil (or evil at all), but don't understand why old profitable company with established user base needs to take such ludicrous amounts of money from VCs. What are they planning to do to return that investment? Grow by any means necessary and sell out with all our data to big tech company? As a long time 1Password user I have a bad feeling about this.
Re:1Password Has Raised $620M by arepublicadoceu on Wednesday January 19, 2022 @10:53AM (#29995219)
> Can you really not think of any examples where VC capital has improved a company, product, or service?

I honestly can’t, do you mind sharing a few examples to prove your point?

I have a long list of “stopped using because went to shit after VC was injected”

1. WhatsApp and Facebook relation

2. Twitter and the loss of control over my feed

3. Spotify and the podcasts shenanigans

4. Dropbox and their assholery against free users

5. Evernote and their assholery against free user, increasingly useless redesigns and lack of improvement on the basics

Etc.

Re:1Password Has Raised $620M by absolutelymild on Wednesday January 19, 2022 @12:01PM (#29996331)
Twitter had a venture led Series A in July 2007

https://techcrunch.com/2007/07/29/more-information-on-that-s...

Re:1Password Has Raised $620M by mbesto on Wednesday January 19, 2022 @12:20PM (#29996605)
Survivor bias at its finest.

Dropbox, Spotify, and Twitter all used VC money to launch/improve their product. Just because you don't specifically like the traunch of VC money that was used prior to IPO doesn't mean all VC is blood-sucking.

There are countless examples of products people use that have had some form or shape. In fact, I'd argue there are rarely apps that anyone uses here on a regular basis that didn't have some form of VC money injected into them. The only one that comes to mind is (1) Basecamp (but technically they took money from Bezos) and (2) Atlassian pre IPO (now public).

Re:1Password Has Raised $620M by pgwhalen on Wednesday January 19, 2022 @05:13PM (#30001064)
I’m confused about what the point is here. Isn’t every single one of these companies venture capital funded?
Re:1Password Has Raised $620M by stickfigure on Wednesday January 19, 2022 @11:07AM (#29995471)
Were any of these companies bootstrapped? Weren't they all investor-funded creations from the start?
Re:1Password Has Raised $620M by gen220 on Wednesday January 19, 2022 @11:03AM (#29995405)
I don't think the problem is with capital writ large, but rather the perverse influence of capital incentives as applied to a personal security product.

The value one gains from a personal security product (data portability, availability, accessibility) is often at odds with the interests of capital, which lean towards moat construction and rent-seeking. Over time, in a for-profit company, capital will always "win". Trading equity for other peoples' cash investments only accelerates the process.

For an adjacent example, LastPass never took a dime of VC money (afaict), but their structure as a for-profit company pushed them to lock down their product and charge rents, where they had not previously. If they had taken VC money or went public instead, it may have delayed the inevitable, but it only would have been a delay, not a solution.

People in this thread are disappointed, because these companies began their lives with a compelling, free, and user-empowering invitation, and it is sad (although not at all unpredictable) to see those features taken away by the incentives of capital. I think it's understandable, and I wouldn't read it as an indictment of VC writ large.

Re:1Password Has Raised $620M by moises_silva on Wednesday January 19, 2022 @11:39AM (#29995979)
> For an adjacent example, LastPass never took a dime of VC money (afaict), but their structure as a for-profit company pushed them to lock down their product and charge rents, where they had not previously. If they had taken VC money or went public instead, it may have delayed the inevitable, but it only would have been a delay, not a solution.

I do not understand. It's a business. Why would anyone expect important services to be free? during ramp up there's a benefit of providing free or discounted services while you grow, learn what users want, estimate your own costs, etc; It was a free ride and you can enjoy it while it lasts. Why would anyone expect a free ride to also last forever?

In my opinion great products need a strong balance of capital and ideals. Capital incentives unchecked by a counter balance of leadership actually believing in the mission of the company can lead to bad outcomes. Pure idealism without adequate funding has another set of problems though.

Re:1Password Has Raised $620M by gen220 on Wednesday January 19, 2022 @12:06PM (#29996407)
> Why would anyone expect important services to be free?

I think the "common person" does not see these as growth hacks. The internet is full of things that "appear" free, and have "appeared" free forever.

You have x-ray vision for how these businesses work internally, and you describe the playbook very accurately, but most people do not have this kind of context.

Which makes it hard for those people to distinguish "good people doing good work for the good of all" from the playbook you describe. It's especially hard when the company describes itself as the former externally.

> Capital incentives unchecked by a counter balance of leadership actually believing in the mission of the company can lead to bad outcomes.

This is true. As a customer, depending on the good-will of leadership to counterbalance the influence of capital is depending on humans, and even really good ones are fallible and temporal.

A for-profit company blessed with good leadership today does not guarantee a for-profit company with good leadership tomorrow, a year from now, and so-on. Eventually, within the constructs of a for-profit company, capital always wins.

> In my opinion great products need a strong balance of capital and ideals.

Yep yep, value creation and openness are not mutually exclusive, and one does not have a monopoly on the other.

However, I'd argue that value capture and openness are mutually destructive: only one wins in the end, and the total victory of either marks the death of a business (i.e. something that generates profits for shareholders).

From a consumer's point of view, once an organization gets in the mindset of optimizing for value capture over value creation and openness, it's time to consider moving on.

The paradigm-shift of software is that the victory of openness no longer means the destruction of customer value, because OSI-licensed software can outlive the business.

Re:1Password Has Raised $620M by moises_silva on Wednesday January 19, 2022 @03:22PM (#29999464)
> This is true. As a customer, depending on the good-will of leadership to counterbalance the influence of capital is depending on humans, and even really good ones are fallible and temporal.

Well, I dunno, you always are depending on the "good will" of leadership. They could decide to squeeze every cent and provide as little value as possible at any time, whether they have venture funding or not. If your alternative is a "non profit", look at Mozilla, plenty of people unhappy with a lot of their decisions and users feeling "betrayed". I don't think we can expect most services to run as non-profits regardless. It's an imperfect system, but is the best we've got so far.

> From a consumer's point of view, once an organization gets in the mindset of optimizing for value capture over value creation and openness, it's time to consider moving on.

I'd argue this comes after the IPO. When you have millions in venture capital, is easy to keep running the business at a loss and keep growing. When it's time to make a profit is when things start getting hard.

I suppose this is what some people don't like. They'd like founders/businesses that stay small and focused on a niche, make money but not too much and keep a good value product running. Without looking at 1Password finances though, even when it was a paid service, we don't know how profitable it was, if at all, and may be going after enterprise customers with this new funding is the only way to not only 'break even' and start making some good profits.

Re:1Password Has Raised $620M by gen220 on Wednesday January 19, 2022 @04:43PM (#30000642)
> you always are depending on the "good will" of leadership

This isn't true if the product is FOSS. The Mozilla Company can be a disaster, but that's OK because Firefox is OSI-licensed. It will outlive Mozilla, and one or more community forks will appear to replace it, if needs be.

For example, observe how https://rockylinux.org/ rose from the ashes of RHEL/CentOS, after Red Hat were acquired by IBM.

The lesson is that as long as there's interest in an OSS product, there is money to be made servicing (hosting, bug-fixing, whatever) it. Where there is money to be made servicing it, a business will appear to soak up the demand.

> I'd argue this comes after the IPO.

I think it's purely a function of who your shareholders are, what your unit economics are, and how much money you have in the bank. It can happen to any stage of company. In general, contrary to popular HN belief (not saying it's yours), VCs prefer not to put good money after bad.

There are many public companies that are not relentlessly pursuing value optimization, because they have good unit economics, and have invested in attracting shareholders that are aligned with this idea. They are not starved for cash, and can raise money with low-interest loans when a growth opportunity presents itself.

> Without looking at 1Password finances though, even when it was a paid service, we don't know how profitable it was, if at all, and may be going after enterprise customers with this new funding is the only way to not only 'break even' and start making some good profits.

Like you say, we can't comment on 1P directly without knowing access to their Stripe account.

One might charitably say, their business hitherto was an experiment to see if one could build a VC-scale business around the problem of personal password management. The answer is no, but they can leverage their experience gaining that knowledge into solving a similar problem at an enterprise scale. That's probably how the execs & employees think, and it's a very reasonable take.

Unfortunately, while it's optimal for long-term viability of their business, it's not optimal for the consumer world writ large. While 1P has bootstrapped at the consumer's expense and benefit, building a consumer-facing brand for themselves along the way, it is now all downhill for the consumer from here, because they are no longer the focus of the company.

One can imagine a counterfactual, where they had developed their core applications as FOSS. 1P the business could continue to make money as 1P-enterprise, and "the people" could take over maintenance of 1P-consumer, if there was sufficient interest. The valuable experience they've accrued in building their product would continue to spin off value, instead of slowly grinding to a halt.

---

Don't get me wrong, if you put me in the shoes of some exec at 1P with a fiduciary responsibility, I would do the same thing they're doing. It's the only rational direction. Their decision space is/has been heavily constrained by their initial conditions (accepting VC money, not starting with a FOSS product, etc.). If they hit `git push` to some public remote today, they risk losing the entire network they've been investing the last N years in building. It's not reasonable to expect people to make that trade.

I guess I'm hopeful that people will observe these outcomes, that it may influence their own decisions in choosing the initial conditions of their own projects. Sometimes fiduciary responsibilities contravene social responsibilities, and the superior cure for that circumstance, like with so many others, is prevention.

Re:1Password Has Raised $620M by neon_electro on Wednesday January 19, 2022 @02:07PM (#29998455)
1Password has been a paid product since its inception.
Re:1Password Has Raised $620M by moises_silva on Wednesday January 19, 2022 @02:29PM (#29998732)
Yeah I get this, I'm a paying customer. Not overly worried, as long as I can export and move on to another service. I used to be a LastPass user until 2yrs ago. I was replying to the comment about LastPass starting to monetize users (e.g limiting the free tier functionality even more).
Re:1Password Has Raised $620M by AlexandrB on Wednesday January 19, 2022 @11:05AM (#29995431)
I think the big VC raise is often the moment that many companies' relationship with their users goes from friendly to adversarial. I suspect this is because the incentives become misaligned. A bootstrapped company needs to keep its users happy to keep the money coming in for operations and growth. User churn is expensive at this stage. A funded company has other options such as running at a loss to attract new users and outpace any churn in the existing user base.
Re:1Password Has Raised $620M by CosmicShadow on Wednesday January 19, 2022 @11:03AM (#29995398)
I cannot and it's widely known how they ruin thing with example after example. I'm sure some VC has helped a few people inadvertently along the way (although it was likely the founders, to the chagrin of the investors, that did anything positive). The VC business is to make money, no matter how shitty they make things, by blowing them up or letting them die, they don't care for anything else, why would they.

I would think most people view YC more in line with the Angel round, which is an entirely different view point; Angel's are actual helpful people who did something on their own to achieve success (not poser VCs) and/or are mentors and coaches who want to give back, but it's unfortunate that people need to go beyond angel to VC, and the expectation from the angels is that you must or they won't make their money.

Just because we are on a YC forum doesn't mean we have to suck the industry's dick.

Re:1Password Has Raised $620M by scblock on Wednesday January 19, 2022 @11:17AM (#29995616)
Viewed that way because it's the truth. It ruins everything it touches, but makes a few rich people along the way. For some that's the goal, but it's absolutely a net negative.
Re:1Password Has Raised $620M by NineStarPoint on Wednesday January 19, 2022 @11:23AM (#29995704)
I can think of many times where VC capital has improved a company, in two ways. The first is in allowing a company to scale far more quickly than it could have naturally. The second is in creating connections to other companies, essentially getting a foot in the door to convince those connections to use the company's product.

But rarely improved the product. At best you have a company that does keep it's soul, and continues to improve the product as they would have on their own. Far more often, the product and pricing structure is made worse in the long run through VC investment. It's not necessarily VC interference that is solely to blame, the change in size and scope that tends to come with such investment is a massive hurdle on its own.

Of course, taking VC capital is almost certainly necessary to continue to exist, given you are competing against others who will take that capital and quickly use it to out compete you if you do not. I just view this as unfortunate, when I find companies that grow at a more natural speed to generally create better products.

Re:1Password Has Raised $620M by addingnumbers on Wednesday January 19, 2022 @11:07AM (#29995478)
Isn't this $620M investment about 5,000x the amount of a typical ycombinator investment?
Re:1Password Has Raised $620M by cactusmatt on Wednesday January 19, 2022 @10:29AM (#29994851)
I don't know. Greed? I've been following the 1Password Saga for a while (long time user), and how they responded to the electron pushback seemed like they lost their initial vision and what made them "in touch" with their users like me.
Re:1Password Has Raised $620M by upbeat_general on Wednesday January 19, 2022 @01:06PM (#29997500)
Reading about it now, it feels like the electron move was a result of the VC money. With pressure to grow comes endless A/B tests, gimmicky features, etc and having too many different platforms means you need to split the work across more devs. Trying to match the extra functionality and have the same look is pretty difficult as a program grows.

That being said I hate that 1Password needs that. It’s just a password manager at the end of the day.

Re:1Password Has Raised $620M by nathanganser on Wednesday January 19, 2022 @10:31AM (#29994883)
What was the electron pushback? Link?
Re:1Password Has Raised $620M by cactusmatt on Wednesday January 19, 2022 @10:46AM (#29995094)
With 1Password 8, they shared news that they were moving from native (mac) apps to an Electron UI/frontend with a Rust backend. They did an AMA on Reddit, but didn't show up for a while and got hammered by their users. Their refrain, until Dave Teare showed up, was "but it will be on Rust and the backend will be faster" and didn't acknowledge why users might be upset with the move from Native to Electron apps.

https://www.reddit.com/r/1Password/comments/p2dmpt/all_aboar...

Re:1Password Has Raised $620M by Spivak on Wednesday January 19, 2022 @02:49PM (#29999019)
I think it was a mistake to even involve the online community. Of course nerds want you to build a high-quality native experience on every platform because they are heavily invested in their platform of choice. Listening to these kinds of users at all will drive your business to ruin.

Honestly building on "tech stack power users hate" is probably the easiest way to fire all your worst, most needy, users.

Re:1Password Has Raised $620M by hodgesrm on Wednesday January 19, 2022 @10:40AM (#29995004)
Alternative view: I'm glad to see 1Password obtain abundant financial backing. I use 1Password personally and at my employer. It's really good. I won't switch as long as they keep it that way. Seems as if they have enough money to do that regardless of what happens in the market.

p.s., How is this really different from going public? I'm sure they considered that option. Either way you are answerable to investors.

Re:1Password Has Raised $620M by loeg on Wednesday January 19, 2022 @11:38AM (#29995961)
This isn't sustainable financing -- it's growth financing that they will eventually need profitability to make good on the investment (or drive them into the ground). I also use 1password at work and home, and I'd rather they figure out how to operate profitably without the VC-necessitated hypergrowth.
Re:1Password Has Raised $620M by xmorse on Wednesday January 19, 2022 @10:59AM (#29995318)
What about being profitable? If you need 620M to keep the company alive what will happen next time?
Re:1Password Has Raised $620M by AlexandrB on Wednesday January 19, 2022 @11:29AM (#29995808)
Yeah, I'm much more worried about their future now than I was 5 years ago. Having to justify a $6B valuation for a password manager means making risky moves into new markets that may not pan out. If things don't go well, AgileBits will be sold for parts. Perhaps to the same kinds of vultures who own LastPass and TravisCI.
Re:1Password Has Raised $620M by Aeolun on Wednesday January 19, 2022 @11:37AM (#29995951)
Fire all developers and rest on your laurels for many, many years?

But of course they can’t do that because VC, right?

Re:1Password Has Raised $620M by hodgesrm on Wednesday January 19, 2022 @11:26AM (#29995761)
It's not enough to be profitable (which they claimed to be in 2021). But even if they are profitable, it's unlikely they generate a lot of cash. For a secure future you also want a nice pot of cash to be able to make investments and to weather dips in the market.
Re:1Password Has Raised $620M by dahfizz on Wednesday January 19, 2022 @11:52AM (#29996190)
1Password is like 15 or 16 years old at this point, right? The fact that they still need "financial backing" after all that time is extra alarming, IMO. They have raised nearly $1B in VC money!

This has come with all the expected side effects. No local vaults, electron apps, forced subscription payments, etc etc. More VC money makes for a worse customer experience, almost universally.

> How is this really different from going public?

Venture Capitalists are not like the general public. People trading public stocks value fundamentals - a good product that generates _profit_, _steady_ growth, etc. VCs want cancerous, explosive growth and are willing to take the risk that the pursuit of cancerous growth kills the company.

Re:1Password Has Raised $620M by hodgesrm on Wednesday January 19, 2022 @02:32PM (#29998782)
People who own public shares value return on investment, which in today's market is only loosely couple with fundamentals in many cases. It's hard to explain the value of a lot of public tech companies any other way. Rivian (RIVN) is exhibit A.
Re:1Password Has Raised $620M by bananapub on Wednesday January 19, 2022 @01:15PM (#29997638)
yikes, this is a terrible take - $620m of capital means they are expected to become enormous and make huge returns, or go bust trying.
Re:1Password Has Raised $620M by hodgesrm on Wednesday January 19, 2022 @02:44PM (#29998949)
Not necessarily. Let's say you want to build aggressively to $1B revenues with a $1B annual run rate. Let's further say you pretty much keep expenses and revenue directly in line, so you don't lose money but you don't gain either while building. So, your cash reserves remain the same. As your revenue grows, the cushion you have to deal with a market downturn or seize unexpected opportunities declines. Having a cash cushion up front solves this problem.

I don't have any special insight into 1Password's strategy. But I run a company that is essentially bootstrapped and what I described is exactly how we think of cash reserves. In the bootstrapped case, there's a basic math problem that to maintain a constant runway while growing rapidly you must be cash flow positive by an increasing percentage as time goes on. Perhaps 1Password is just looking to protect a long runway that will get them to IPO.

Re:1Password Has Raised $620M by chrisma0 on Wednesday January 19, 2022 @10:07AM (#29994502)
Big fan of KeePassXC (https://github.com/keepassxreboot/keepassxc). Works wonderfully on MacOS. I guess 1Password is a bit snazzier, but I'm really not sure what you would use $620M for in a password manager...

Maybe they'll go the Keybase route and integrate some crypto?! (https://keybase.io/blog/keybase-stellar-launch)

Re:1Password Has Raised $620M by chipotle_coyote on Wednesday January 19, 2022 @11:45AM (#29996081)
> Maybe they'll go the Keybase route and integrate some crypto?!

Well, congratulations, you just proposed a scenario that would make me consider leaving 1Password after all. :)

Seriously, I am somewhat concerned at this level of VC money injection; I'm not intrinsically against venture capital or such, but investors (obviously) want a return on their investment and it's hard to imagine how you get a return on that much investment with just a password manager, even one that's a subscription service.

(I am also not intrinsically against crypto and wouldn't really abandon a service just because they do something that involves it, but most blockchain technology continues to feel like a solution in search of a problem. That's another discussion, though…)

Re:1Password Has Raised $620M by chaorace on Wednesday January 19, 2022 @10:13AM (#29994588)
It really makes me wonder what kind of conversations had to happen to bring investors on-board. I don't want to give too much credit to investor types, but... surely this must have thrown up some red flags?

Exactly what kind of moon-shot ideas did 1Password start tossing around to get those wallets open?

Re:1Password Has Raised $620M by howdydoo on Wednesday January 19, 2022 @10:30AM (#29994863)
I predict we start seeing "Login with 1Password" buttons on random websites next to the google and facebook buttons. I also predict it never catches on.
Re:1Password Has Raised $620M by my_usernam3 on Wednesday January 19, 2022 @11:31AM (#29995848)
Hmmm.... I read the headline here and was a little perturbed. WTF does a password manager need THAT much money for.

However, after reading your comment, I hope this is the direction they go. I actually really like the future where I can have instant accounts attached to a more anonymous backend than my social media. I'm sick of things as mundane as my local gym asking for access to my fucking friends list.

Sign-up hurdles are a real thing too. I recently read that it was a major factor to Microsoft's video gaming stream service never taking off.

Re:1Password Has Raised $620M by lkbm on Wednesday January 19, 2022 @12:28PM (#29996751)
Based on https://www.future.1password.com/ I'm guessing it will be closer to LastPass's auto-login. It still uses the existing username/password form, but autofills and submits for you.

So a 1- or 0-click login once you hit the login form, as opposed to the current 3-click system (see login list, click to fill, click to submit). And looks like it also might handle the 2fa portion (which essentially makes it 1fa).

Re:1Password Has Raised $620M by Transisto on Thursday January 20, 2022 @06:37AM (#30007610)
How do you expect to choose which account to get in if there isn't a list to choose from?

Currently in Lastpass If you have one account it's auto filled making it a single click.

Re:1Password Has Raised $620M by lkbm on Thursday January 20, 2022 @09:42AM (#30009460)
I would assume it only works if you have a single account. That's the most common situation, though.

LastPass has the option to autofill and auto-submit. 1Password doesn't, but that's my guess for what's coming.

Re:1Password Has Raised $620M by Ajedi32 on Wednesday January 19, 2022 @11:53AM (#29996202)
I'm guessing this isn't what you meant, but a password manager that integrates with the Credential Management API[1] would be amazing. Would simplify password management a lot if it got widespread adoption, and provide an easier upgrade path to strong public-key authentication using WebAuthn.

[1]: https://developer.mozilla.org/en-US/docs/Web/API/PasswordCre...

Re:1Password Has Raised $620M by chaorace on Wednesday January 19, 2022 @10:38AM (#29994967)
That's certainly an eyecatching idea! I'd hate to be engineer in charge of that idea, though... how would you even begin to drive webmaster adoption? Even with the leverage of their massive userbases, Google/Facebook logins are far from ubiquitous.
Re:1Password Has Raised $620M by rattray on Wednesday January 19, 2022 @11:02AM (#29995375)
> how would you even begin to drive webmaster adoption?

"If your users use 1password, they won't keep forgetting their passwords (causing frustration and support burden) and won't use weak passwords that result in account takeovers (support and eng burden). Plus, you and your users won't be beholden to the whims of fb or Google".

Just one idea.

Re:1Password Has Raised $620M by nerdawson on Wednesday January 19, 2022 @10:59AM (#29995330)
1Password started doing secrets management last year. I'd imagine they'll go down the path of more business and enterprise tools.
Re:1Password Has Raised $620M by antupis on Wednesday January 19, 2022 @12:36PM (#29996911)
Yeah this I hope strategy is to use current product as top of sale funel and then sell business secret managment + other IAM stuff.
Re:1Password Has Raised $620M by alx__ on Wednesday January 19, 2022 @12:41PM (#29997012)
They're making a push into enterprise. More companies are using them. And they're beta testing a dev secrets setup like HashiCorp's Vault
Re:1Password Has Raised $620M by moritonal on Wednesday January 19, 2022 @10:19AM (#29994695)
Passwords are boring, hard and important. Customers know that, so are likely willing to spend a monthly fee to feel safe. Critically, they're unlikely to swap to a different provider when there's so much setup involved.

Lot of money to make with those factors.

Re:1Password Has Raised $620M by chaorace on Wednesday January 19, 2022 @10:31AM (#29994886)
Sure... but "good investment" and "good VC investment" aren't exactly the same thing. 1Password isn't exactly small and it's not exactly poised to explode either.

I get that there's an untapped market of non-technical users, but I am rather skeptical that advertising alone will have much success in activating it -- they'd need some innovative approach that changes the way non-technicals approach password management.

Re:1Password Has Raised $620M by abduhl on Wednesday January 19, 2022 @10:27AM (#29994826)
The data that can be obtained on users by just knowing where they choose to create logins for is also worth immense amounts of money, without even talking about how often they login.
Re:1Password Has Raised $620M by jrm4 on Wednesday January 19, 2022 @12:49PM (#29997156)
Correct, but also a warning sign. "Boring, hard and important" should rarely, if ever, be left to private companies as an isolated thing. They need to somehow be baked into the model of the other things that use it.

It's the same reason there should be no such thing as a "structural integrity" company separate from the building contractor.

Re:1Password Has Raised $620M by nathanganser on Wednesday January 19, 2022 @10:32AM (#29994889)
Universal login future.1password.com
Re:1Password Has Raised $620M by barkingcat on Wednesday January 19, 2022 @11:06AM (#29995457)
"KeePassXC was still free open source and developed by volunteers in their free time."

This is not a benefit. Within the next 2 years, be wary of a log4j level exploit within Keepassxc.

If a software isn't being supported by a steady source of income, it really quickly can get behind in security and tech debt.

After all the discussion on here about how we can support open source projects, why is it still a badge of honour to say that a software has no support and is functioning on life support by "volunteers in their free time"?

I'd suggest any users of KeePassXC take their money and put it where it counts: find the organization that develops KeePassXC and give them the $60 a year that it costs to buy a commercial password manager like 1password.

If KeePassXC has all the features you need, it's worth paying them for it.

Re:1Password Has Raised $620M by pydry on Wednesday January 19, 2022 @11:21AM (#29995666)
LastPass was bought for $100 million and had some security howlers.

"pass", on the other hand, has no funding and no security vulnerabilities.

I'm pretty sure it's more secure to use apps engineered with a deliberately tight scope that arent lavishly funded than egged-up VC bloated monstrosities.

You wanna bet that building in electron is gonna keep 1password more safe? I wouldnt. The attack surface on that thing is gonna be huge.

Re:1Password Has Raised $620M by senko on Wednesday January 19, 2022 @11:24AM (#29995734)
> "KeePassXC was still free open source and developed by volunteers in their free time."

> This is not a benefit.

Parent never claimed this, they were questioning why 1p would possibly need 620m for developing roughly the same value.

Re:1Password Has Raised $620M by ahtihn on Wednesday January 19, 2022 @12:27PM (#29996739)
Closed source products are really well known for investing in security and keeping tech debt to a minimum. This is why no commercial closed source product depended on something like log4j without thouroughly auditing it first. Oh wait...
Re:1Password Has Raised $620M by gruez on Wednesday January 19, 2022 @10:01AM (#29994405)
>How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

sales/marketing

Re:1Password Has Raised $620M by waynesonfire on Wednesday January 19, 2022 @10:57AM (#29995297)
Good call, residential users are solid maybe they're going after the corporation use case?
Re:1Password Has Raised $620M by edf13 on Wednesday January 19, 2022 @11:16AM (#29995607)
> How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

One of the comments on the post is that they have 600+ staff?

Why??

Re:1Password Has Raised $620M by john_moscow on Wednesday January 19, 2022 @11:29AM (#29995806)
>How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

It will go to all-expense-paid trips, consultancy fees and other things you need to eventually get acquired for $10B+ by one of the big players.

Or maybe, they will pivot, spend $300M on advertisement, so every grandma gets to know the brand name, and will then do an IPO, presenting it as the next opportunity of lifetime to the unsophisticated public.

This is how you make money in the post-2008 world. The actual old-school profitability has been out of the picture for quite a while now.

Re:1Password Has Raised $620M by ojr on Wednesday January 19, 2022 @11:38AM (#29995962)
So correct but also post-2008 underrepresented founders need profits more than ever because they don't fit the narrative, applications like Canva being female-led and Calendly having a black male CEO are examples.
Re:1Password Has Raised $620M by colesantiago on Wednesday January 19, 2022 @10:08AM (#29994528)
They were profitably bootstrapped for years and then chose the VC route, no clue why but perhaps the founders wanted a huge pay package.

Then things went downhill.

Re:1Password Has Raised $620M by pier25 on Wednesday January 19, 2022 @10:37AM (#29994955)
> And they'll throw their users under the bus

Just as they did when all the snafu with Dropbox and the switch to a subscription based service.

Before the subscription service, I had spent hundreds buying all their apps for me and my family. 1P wasn't cheap but it was worth it. They used the users' Dropbox to host the web based vault. Obviously one day Dropbox decided it was not ok to use the public folders to host websites.

It really was a shitstorm in 1P's forums and they handled it very badly.

1P could have spent pennies hosting the vaults on S3 or something but they decided to tell their paying customers to switch to the subscription if they wanted a web based vault. They didn't even have the decency to offer a free year to the subscription or something.

Re:1Password Has Raised $620M by throwaway64643 on Wednesday January 19, 2022 @12:01PM (#29996321)
3 buck per month? Family sharing for 5 buck? Nah, this is the typical bait&switch strategy (same as Netflix). It is cheap now. But it won't be cheap in the future.
Re:1Password Has Raised $620M by maxwell86 on Wednesday January 19, 2022 @10:42AM (#29995035)
> I sincerely have no clue how a password manager could be so expensive.

So you can't imagine how owning the passwords of all services of dozens of millions of users, both private users and corporate accounts, could be valuable?

Re:1Password Has Raised $620M by AlexandrB on Wednesday January 19, 2022 @10:49AM (#29995154)
> So you can't imagine how owning the passwords...

Emphasis mine.

That's the thing that bugs me about 1Password's recent moves. They don't own my passwords and I don't want them to own them. They're my passwords, and I want to store them how I want. Not be at the whims of 1Password's business strategy.

Re:1Password Has Raised $620M by maxwell86 on Thursday January 20, 2022 @03:21AM (#30006241)
I think from a stakeholder pov, just the fact that they are the gatekeeper to your passwords make it valuable.

Imagine if the chinese government could buy all its stock through a third party company, and sit on the board, install a "party affine" CEO without morals, etc.

Just a single silent software update can upload everyone's master key un-encrypted to the cloud, and decrypt everyone's passwords, attach them to email and corporate ids, etc. without anybody noticing.

How valuable does that make 1Password?

Re:1Password Has Raised $620M by kspacewalk2 on Wednesday January 19, 2022 @10:10AM (#29994545)
Because cloud and enterprise.

Sure, labour costs are expensive in our industry. But it's under-appreciated that once you need physical infrastructure, sales and enterprise support, that really tends to eat into your millions.

Re:1Password Has Raised $620M by chrisshroba on Wednesday January 19, 2022 @10:17AM (#29994639)
Please excuse my ignorance about this, but what do "cloud and enterprise" costs entail? Password managers seem to me like a pretty basic CRUD app. I'd imagine the average user has a few KB's max stored, and data transfer is presumably very small (no images/video/other binary data). And enterprise users are presumably running the infra on-prem so I'd think the main costs have to do with support.

Is marketing the thing with the huge price tag, or are there other huge costs I'm not thinking of?

Re:1Password Has Raised $620M by Spivak on Wednesday January 19, 2022 @03:10PM (#29999303)
I'll use a past life as an example; 150 person company -- 20ish people in engineering total: 5ish on doing infra, and 3 dev teams of 5ish working different verticals.

Then you have leadership, sales, marketing, HR, finance, support, and retention. By a huge margin sales, support, and retention were the largest. B2C is marketing heavy, B2B is sales heavy. If you're both then well..

Engineering can be really lean with respect to the number of customers/clients but the rest of the business can't.

Re:1Password Has Raised $620M by Semaphor on Wednesday January 19, 2022 @10:05AM (#29994470)
1Password has the cloud, so maybe a better comparison would be bitwarden, not free (to use their hosted service) but FLOSS. Everything else stands, though ;)
Re:1Password Has Raised $620M by abeppu on Wednesday January 19, 2022 @10:12AM (#29994579)
But 1Password previously had the option to _not_ use their cloud, and they deliberately killed it to push people onto their subscription offering. So I think in the context of a conversation about how financial conditions will force changes which change the customer experience, I think it's entirely fair to compare them to a non-cloud option.
Re:1Password Has Raised $620M by dkonofalski on Wednesday January 19, 2022 @11:51AM (#29996185)
>they deliberately killed it to push people onto their subscription offering

There are things available via the Cloud version that aren't available with local vaults and, in order to maintain those, they decided not to put the time into implementing those changes for local vaults. Local vault users are less than 1% of their user base.

Re:1Password Has Raised $620M by deadbunny on Wednesday January 19, 2022 @01:34PM (#29997948)
How is that not deliberately pushing people to move to a subscription model?
Re:1Password Has Raised $620M by dkonofalski on Wednesday January 19, 2022 @04:06PM (#30000141)
Parent comment said they killed it. They didn't kill it. You can still use local vaults currently. You won't be able to any more in newer versions because they're no longer at feature parity. Killing it to push people to the subscription model implies malice.
Re:1Password Has Raised $620M by lotsofpulp on Wednesday January 19, 2022 @10:08AM (#29994526)
The cloud part of a password manager can easily be handled by any file sync service, which are free and indistinguishable in quality from 1password.
Re:1Password Has Raised $620M by paulryanrogers on Wednesday January 19, 2022 @10:13AM (#29994584)
Generally agree but there are important edges where that breaks down: shared vaults, one time access, posthominis access, etc.
Re:1Password Has Raised $620M by rootusrootus on Wednesday January 19, 2022 @10:37AM (#29994952)
Well played! It's like Dropbox all over again.
Re:1Password Has Raised $620M by a5aAqU on Wednesday January 19, 2022 @10:48AM (#29995126)
Maybe for technical people.
Re:1Password Has Raised $620M by chaxor on Wednesday January 19, 2022 @10:13AM (#29994589)
Wouldn't KeePass + syncthing be just as ubiquitously available, with more security?
Re:1Password Has Raised $620M by Semaphor on Wednesday January 19, 2022 @02:32PM (#29998777)
Yes, especially nowadays that sync errors are not commonplace. I use it with Nextcloud. But that still requires you setting up your own thing, which is why people like 1password and bitwarden.
Re:1Password Has Raised $620M by wlesieutre on Wednesday January 19, 2022 @10:53AM (#29995215)
Bitwarden has free hosted accounts, they just don't have all features enabled. Most notably, you can't store attachments.
Re:1Password Has Raised $620M by the_duke on Wednesday January 19, 2022 @10:29AM (#29994860)
Bitwarden is free for personal accounts.
Re:1Password Has Raised $620M by dilap on Wednesday January 19, 2022 @10:10AM (#29994542)
Spot on. What's the best thing to migrate to?
Re:1Password Has Raised $620M by chaorace on Wednesday January 19, 2022 @10:22AM (#29994737)
I'll vouch for BitWarden. You can self-host or use their cloud offering. The server software and all of the clients are open source.

I've personally been using the cloud offering for several years now and feel quite satisfied with it. The free tier is generous, the premium tier is very affordable, and I can export my data to a self-hosted instance anytime I like.

Re:1Password Has Raised $620M by sunsetandlabrea on Wednesday January 19, 2022 @11:02AM (#29995373)
Bitwarden for me. I've been using 1Password from around 2013 I think. I didn't buy into their subscription model so they've been gouging me with difficulties and cost in buying upgrades for a few years.

Apparently they have 500 members of staff these days, and millions and millions of investor dollars. Apart from maintaining browser extensions, for my own personal use I've not noticed a single interesting feature in recent years.

I moved to Bitwarden when the electron thing was announced, haven't paid any subscription yet and seem to have all the features I used before in 1Password. Bitwarden is very much recommended and I wouldn't recommend 1Password to anyone these days.

Re:1Password Has Raised $620M by jillesvangurp on Wednesday January 19, 2022 @11:08AM (#29995499)
Bitwarden for private password managers and something keepass based for shared passwords in small teams works great. We use Keeweb with a keepass database on a shared Google drive. I put the master password for that in Bitwarden.

I guess for bigger enterprises you might like something with a bit more fine grained access control and auditing features. E.g. rotating the master password is a bit of a PITA. I actually did that this morning because somebody in our team left.

Most companies would want some kind of solution and most bigger companies would likely end up paying for something.

Re:1Password Has Raised $620M by qbasic_forever on Wednesday January 19, 2022 @11:26AM (#29995754)
Keypass + Syncthing to get the database on all your devices. This combo has worked flawlessly for me for over 5 years now. I sync to all kinds of devices too including android phones.
Re:1Password Has Raised $620M by npteljes on Wednesday January 19, 2022 @10:20AM (#29994701)
BitWarden has a similar feature set as far as I understand it. You can even host it yourself.
Re:1Password Has Raised $620M by wilkommen on Wednesday January 19, 2022 @10:15AM (#29994615)
KeePass
Re:1Password Has Raised $620M by nanna on Wednesday January 19, 2022 @10:19AM (#29994687)
Re:1Password Has Raised $620M by amelius on Wednesday January 19, 2022 @03:07PM (#29999255)
> How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

This is once again just a case of investors hoping to make a pile of money so big they can corner a market. Sadly, they have no idea how cornering a market works (or doesn't work) in the case of digital products like this.

Re:1Password Has Raised $620M by alecco on Wednesday January 19, 2022 @10:19AM (#29994694)
This opens a great opportunity for an open source disruptor to scoop their paying customers. Keeping it simple. I would be happy to throw in $100 to some crowdfunding as long as there's at least one legit security dev onboard. No Crypto bros please.
Re:1Password Has Raised $620M by deadbunny on Wednesday January 19, 2022 @01:39PM (#29998021)
Search for Bitwarden. No crowdfunding needed.
Re:1Password Has Raised $620M by jonathankoren on Wednesday January 19, 2022 @01:00PM (#29997384)
>And they'll throw their users under the bus

They already through their consumer users under the bus when they switched to a subscription business.

I haven’t upgraded since v6, and I plan to avoid it as long as I can.

Re:1Password Has Raised $620M by Trias11 on Wednesday January 19, 2022 @11:51AM (#29996181)
>> And they'll throw their users under the bus

You cannot really throw users under the bus in highly competitive and lucrative space.

It's not that difficult to export full data from 1password and move on.

Re:1Password Has Raised $620M by aceazzameen on Wednesday January 19, 2022 @12:24PM (#29996670)
Oh no, my thoughts exactly. My wife and I were just talking about setting up 1Password to switch from LastPass. It looks like BitWarden might be the best option if only for longevity.
Re:1Password Has Raised $620M by xfz on Wednesday January 19, 2022 @11:27AM (#29995780)
> Ah fuck. They now need to grow at any cost to earn all that money back. And they'll throw their users under the bus, if they have to, because it's either grow like a unicorn or go bust.

Agreed, an outbreak of featuritis is almost guaranteed. The core product works well for the job intended, but I don't want to be bothered with an expanding scope and the inevitable spam promoting the features that I don't really need.

Re:1Password Has Raised $620M by Joeri on Wednesday January 19, 2022 @12:30PM (#29996785)
The move to an electron client was a clear indication they intend to add lots of features. If they were more or less feature complete they would have not bothered with an electron rewrite.
Re:1Password Has Raised $620M by natch on Wednesday January 19, 2022 @11:41AM (#29996005)
They already threw their users under the bus once by changing to an insanely money-grabbing subscription model. But yes, agree with everything you said.
Re:1Password Has Raised $620M by thewarrior on Wednesday January 19, 2022 @11:19AM (#29995639)
Coming soon - 1Password stories
Re:1Password Has Raised $620M by ajmurmann on Wednesday January 19, 2022 @11:56AM (#29996251)
1Password, like Evernote, to me is a canonical example of an app that's actually "done" and ideally would enter a sustain mode.
Re:1Password Has Raised $620M by devwastaken on Wednesday January 19, 2022 @10:11AM (#29994556)
Yep, this will go the same way as LastPass sadly. This kind of company must have a steady positive revenue stream from it's customers. If not, it is not reliable. They will not be paying this back any time soon.

Fine by me, 1password was too expensive to begin with. Sad to see they're wasting it.

Re:1Password Has Raised $620M by p2t2p on Wednesday January 19, 2022 @10:22AM (#29994755)
I just hope Apple's password management will finally catch up by the time 1Password goes to toilet.
Re:1Password Has Raised $620M by malwrar on Wednesday January 19, 2022 @11:37AM (#29995939)
Don’t forget that this isn’t used by just individuals—businesses use it too to share credentials for things like the corporate Twitter account, internal systems, etc. I’m willing to bet that further investment there could help back up that valuation.
Re:1Password Has Raised $620M by vidarh on Wednesday January 19, 2022 @12:44PM (#29997061)
Realistically their B2C accounts are a sales funnel for their B2B. Because I was familiar with it for my own use, my employer uses it and they make much more money that way.

Because they also let you get free family accounts if your company uses it, they presumably then rope in a lot of individuals for personal use who then become incentivised to want their next employer to use 1password too.

Re:1Password Has Raised $620M by fps-hero on Wednesday January 19, 2022 @10:26AM (#29994810)
Could you even raise those funds If you sold every password they control on the dark web?
Re:1Password Has Raised $620M by HikeThe46 on Wednesday January 19, 2022 @11:47AM (#29996119)
The individual user is extra revenue to them. Their business is B2B. Because my company uses 1password for business I also use it for home and they get an extra $60/year from my household because I need to already use it for work.
Re:1Password Has Raised $620M by chrisburgin on Wednesday January 19, 2022 @12:37PM (#29996934)
If your company is using 1Password Business you can get your family account for free. https://support.1password.com/link-family/
Re:1Password Has Raised $620M by tlogan on Wednesday January 19, 2022 @03:12PM (#29999328)
The are going to focus on the enterprise market. Good for them but this also means that they will make things worse for small businesses and personal users. Intentionally or non-intentionally but it will happen.

But that is nature of the beast.

Re:1Password Has Raised $620M by NoThisIsMe on Wednesday January 19, 2022 @11:28AM (#29995792)
I think BitWarden is a better comparison -- it's SaaS (and thereby dead simple to get set up w/ cloud sync), but it's reasonably priced with a solid free tier, and open source to boot.
Re:1Password Has Raised $620M by city41 on Wednesday January 19, 2022 @10:59AM (#29995323)
> How come 1Password needs the equivalent of 7750 years of $80k annual salary to build the same?

Can't you say the same about Linux vs Windows, Gimp vs Photoshop, PostgreSQL vs Oracle, Godot vs Unity, etc?

Re:1Password Has Raised $620M by mizzao on Wednesday January 19, 2022 @12:41PM (#29997013)
Whatever, maybe they'll introduce some super discounted plan so I can finally switch over from LastPass before they also succumb to growth shittiness.
Re:1Password Has Raised $620M by jiveturkey on Wednesday January 19, 2022 @02:05PM (#29998436)
> They now need to grow at any cost

Dude, that ship sailed at their last (and first) raise. It took a little while for the shoe to drop, which was about 6 months ago.

Re:1Password Has Raised $620M by staticassertion on Wednesday January 19, 2022 @11:02AM (#29995385)
The cost of a password manager is effectively 0 dollars for a company, so if they charge "more" than others it makes no difference.
Re:1Password Has Raised $620M by wilkommen on Wednesday January 19, 2022 @10:14AM (#29994604)
I use KeePassXC on my Mac and KeePassium on my iPhone and it’s so great. And it’s free. It’s some of the best free software I’ve ever used.
Re:1Password Has Raised $620M by torstenvl on Wednesday January 19, 2022 @11:14AM (#29995582)
I decided to go with Enpass instead of KeePass* but KeePassium for iOS gets my vote. It's faster than Strongbox, more configurable, and the developer is very responsive.
Re:1Password Has Raised $620M by qbasic_forever on Wednesday January 19, 2022 @11:29AM (#29995800)
It's more like they need 3750 years of $80k salary and 100 years of ~2.5 million salary for a dozen execs and board members.
Re:1Password Has Raised $620M by ronnier on Wednesday January 19, 2022 @12:07PM (#29996422)
Just switch to self hosting bitwarden. Stop using "the cloud" as much as possible.
Re:1Password Has Raised $620M by dominotw on Wednesday January 19, 2022 @11:37AM (#29995949)
refer to the famous dropbox comment on HN.

1password is just more usable for most people.

Re:1Password Has Raised $620M by fortuna86 on Wednesday January 19, 2022 @12:42PM (#29997030)
I guess my offline standalone license now has its days numbered. Sad.
Re:1Password Has Raised $620M by hogrider on Wednesday January 19, 2022 @11:23AM (#29995716)
Because central bank shenanigans made the whole economy a sham.
Re:1Password Has Raised $620M by kar1181 on Wednesday January 19, 2022 @11:01AM (#29995368)
This was my first thought. "Oh no".
Re:1Password Has Raised $620M by momenti on Wednesday January 19, 2022 @11:10AM (#29995520)
It's so valuable because knowing lots of people's passwords is useful for mass surveillance, cyber attacks, industrial espionage etc.
Re:1Password Has Raised $620M by EGreg on Wednesday January 19, 2022 @11:04AM (#29995413)
Why is it that whenever intrinsic, usual operations of capitalism are described (which happen 99% of the time) such as…

1) whenever VCs invest in shares of a project

2) they tend to subsidize money-losing unit economics to “reduce friction” resulting in attempts to lock-in people and monetize their attention later

3) when the VCs later dump it on the public, the company has to now answer to wall street shareholders and its executives are heavily pressured to have quarterly earnings calls

4) they must find ways to extract rents forever because whoever bought at the top (the majority) wants to see their shares go higher, even at the expense of the public interest

5) whereas cryptocurrency could be about collective ownership, if there is no separate shareholder class then the network participants ARE collectively owning the means of production (basically, textbook socialism)

Whenever something like this is stated, anarcho-capitalists and right wing libertarians say:

Oh, there is NOTHING wrong with capitalism. That’s not REAL capitalism. That is corporatism / cronyism. (Some go further and quote Mises/Say/Praxeology: “only individuals can act, organizations can’t act.”)

Then about collective ownership of the means of production / distribution / the network they say… “That’s not REAL SOCIALISM. Socialism is when you use central government and planning and has led to so much misery and famine…”

So, a mainstream application of capitalism isn’t “real” capitalism because laissez faire capitalism doesn’t require the State. But credit unions, housing cooperatives, democratically run universities and now cryptocurrency DAOs are not “real” socialism because socialism requires the State?

There is a huge double-standard here, and I would encourage ancaps to answer the following questions:

  Why not use mainstream dictionaries and
  encyclopedias for definitions?

  Why not admit libertarian socialism exists

  Why not compare the results of democracy
  vs top down ownership in organizations
  on both the participants and the public good
Also, we can move beyond Libertarian Capitalism vs Libertarian Socialism discussions, to simply ask how to best structure decision making in a project.

You can have cryptocurrency run top-down where people work on stuff to survive, and the parent company must make profits. Or you can remove the profit motive and have wikipedia, open source, science, etc. But then you’d need to subsidize people’s maslow’s needs with a UBI.

See for example how your very news and media is affected by the profit motive… compare something like WikiNews vs CNN and Fox. Where are the movements to do something about it? Here is one example I am working on myself: https://rational.app

Re:1Password Has Raised $620M by Sohcahtoa82 on Wednesday January 19, 2022 @11:28AM (#29995785)
I don't see how cryptocurrency solves any of the problems. Items 1-4 would still exist. The only difference is that the corporations would be funded with ETH/BTC/DOGE/whatever rather than US Dollars.
Re:1Password Has Raised $620M by EGreg on Wednesday January 19, 2022 @11:47AM (#29996110)
No, not at all. It is the difference betweena credit union and a bank, a housing cooperstive vs a landlord owned building.

To use a real world example: DisneyWorld is a city owned by a corporation, instead of democratically run. Because the people who own DisneyWorld shares (shareholder class) aren’t the visitors — the visitors buy DisneyDollars. They are the consumer class.

And there is also the working class (people who work in DisneyWorld) and their employers (small capitalists) who run a business inside DisneyWorld and pay rent.

Disneyworld and other cities could have its own smart economy with DisneyDollars and never have to raise money from speculators. Think of DisneyDollars as utility tokens and shares as security tokens for speculators.

Here is how it works in detail: https://intercoin.org/communities.pdf