Not the person you were replying to, but I completely agree. I had fun setting up my Raspberry Pi as a Plex host / torrent box / home server.
Where us hobbyists go wrong is thinking any large percentage of customers want to do that. Any amount of futzing is too much. Most people want it to "just work."
This is quite true, but the counterpoint is that nerds enjoy spending that time. We like opening the box, poking at the wires, seeing how the cogs fit together, and tweaking things endlessly. It would be a liability for a normie, but for a nerd whose interest is piqued it's a fun Saturday project. This is why FOSS survives despite the UI/UX problems.