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Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @08:39AM (#38473360)
One underlying problem with these PIP type programs at FAANG seems to be that they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

There are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat. If you have a very competitive interview process and high compensation to attract the best talent, it is unlikely you have so many underperformers lying about to cull annually.

So really it's overhiring BS that is then getting taken out on employees. Given that, I think as has been pointed out by another commenter - the old Wall St model of doing one cut in one afternoon, calling people into an office and giving a severance is far more humane. Everyone understood it was about the numbers not about your performance, generally. Seems better than year round psychological torture of being at risk of a PIP, and then if being put on one knowing the most likely outcome is being fired. So you feel dragged through the mud and then having doubly failed (put on PIP & failed the PIP).

I knew a guy who moved from Wall St to Amazon and described the performance management / compensation system to be pretty rough and had explicitly described the compensation cliff and how a lot of people in the good years were proactively leaving, cooling off, and then coming back to reset the compensation instead of going over the cliff.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @09:12AM (#38473727)
One thing about fat that I think is overlooked is how fat today might be muscle tomorrow, and how little companies try to convert it.

Maybe a person is in a bad role, on a bad team, or simply doesn't have experience or skills fitting the specific requirements of that single point in time. I've been a high performer in the past. Now I'm a low performer (I'm slow) after the company has changed the way it treats teams/work and the technology shifted. My disability isn't suited to the new working style/process (or lack of). However, I do excellent work outside of my regular day to day responsibilities, like my secondary role as an ASC. My manager even said that I'd I could just speed up my regular work I would easily get the highest rating and a promotion. Hearing him say that really sucks because I unable to just speed up with my disability in the given work environment. The company/managers have made no effort in helping me find a role that works better with my skills or is impacted less by my disability. It seems there may not be any of the traditional roles/teams left. So now I fill midlevel roles and move team to team trying to find somewhere that I fit in. If I can find a place I fit in like before, then I would easily excel.

Another example was a dev on another team that I worked with a few years ago was sloppy, slow, and just all around seemed like a poor performer - and even our tech lead and manager talked poorly about him. He was even considerably slower than me. About 3 years after that he's now the head of data and analytics for our international operations.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:28AM (#38473901)
Agreed that what is left unsaid in a lot of performance conversations is the person-role match. Someone isn't a high/low performer globally, just at that time in that role.

Wall St firms I have worked at typically try to find different roles for people before marking them as at risk of a layoff. Not sure FAANG behaves the same, but from all these PIP discussions it seems not.

Re:I worked in Amazon HR and was disgusted at what I was see... by closeparen on Thursday November 30, 2023 @11:03AM (#38475126)
Leadership was asked why not find new roles for people getting laid off due to project cancellations at a time when we were still hiring like crazy in the immediate run-up and aftermath. The response was “we need to move fast.”

They encouraged those laid off to apply for open roles. But of course it read to employees as a monumental “fuck you.”

Re:I worked in Amazon HR and was disgusted at what I was see... by Arelius on Thursday November 30, 2023 @11:58AM (#38475841)
Well, but to mention that once, at least at amazon, you enter the pip processs. You are no longer able to move teams. And if you get removed. Not able to apply to return.
Re:I worked in Amazon HR and was disgusted at what I was see... by j45 on Thursday November 30, 2023 @01:13PM (#38476871)
It's surprising companies don't seem interested in understanding their employees well enough to know that the cost of re-hiring and re-training vs trying to find a better fit in the org is not a good idea.

Some industries coach the employee into a different role, or help them exit more openly.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @03:45PM (#38478801)
I've even seen articles about how Amazon chews through so many people that they're having trouble finding "virgin" hires. Everyone in their pool is already fed up with them or were PIP'd.
Re:I worked in Amazon HR and was disgusted at what I was see... by pixl97 on Thursday November 30, 2023 @07:28PM (#38481283)
"We need more HB1's.... we already burned the local population"
Re:I worked in Amazon HR and was disgusted at what I was see... by j45 on Thursday November 30, 2023 @10:09PM (#38482613)
Interesting.

Explains the cyclical visits from Amazon recruiters on LinkedIn.

Re:I worked in Amazon HR and was disgusted at what I was see... by aitchnyu on Friday December 01, 2023 @12:05AM (#38483359)
IIRC isnt this about warehouse workers?
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Friday December 01, 2023 @06:30AM (#38485602)
Those were some of the roles, but they were having roubles with others too.
Re:I worked in Amazon HR and was disgusted at what I was see... by rescbr on Thursday November 30, 2023 @03:15PM (#38478480)
> And if you get removed. Not able to apply to return.

Having been past the PIP/Pivot process, certainly I don't want to return.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:12PM (#38481141)
Why the hell would I ever want to return? That’s like going back to an ex thinking it “will be different this time”
Re:I worked in Amazon HR and was disgusted at what I was see... by jacobyoder on Thursday November 30, 2023 @11:00AM (#38475086)
I left a company years ago because I didn't feel I was a good fit for the team/project - skills/goals/etc. But wasn't allowed to leave because it would hurt the image of the team to be seen to have people leaving it for other teams. But... apparently, leaving the company altogether doesn't affect the image (and yes... I've left the team, and people internally knew why, so... how does it really save face?)
Re:I worked in Amazon HR and was disgusted at what I was see... by Terr_ on Thursday November 30, 2023 @11:52AM (#38475769)
Perhaps if the employee leaves the company entirely, all parts of the company get a chance to pretend the deficiency was in the employee. [0]

Like some weird inverse of the "You can't fire me, I quit!" trope.

[0] P.S.: Even if the employee left for a more prestigious role in another company, the social-circles in the old company aren't forced to acknowledge that the same way as if it were an internal move: HR will just say "they left to pursue other opportunities", and that permits the assumption that that the worker--their incompetence discovered--has fallen into ignominious chronic unemployment.

Re:I worked in Amazon HR and was disgusted at what I was see... by SpaceNoodled on Thursday November 30, 2023 @12:23PM (#38476151)
"You can't quit, I fire you!"
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @12:37PM (#38476356)
Good, gets the unemployment and makes any legal case a little easier.
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:16PM (#38481172)
Yes that whopping $387/week on average. That’ll show them

https://www.forbes.com/advisor/personal-finance/best-and-wor...

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @08:53PM (#38481998)
Better than 0
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @09:26PM (#38482270)
Not much better. In my state it is $275 max a week
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Friday December 01, 2023 @06:30AM (#38485610)
Not much better is still better.
Re:I worked in Amazon HR and was disgusted at what I was see... by pierat on Friday December 01, 2023 @09:35AM (#38487119)
If I was able to forego the scam of 'unemployment insurance's, and put that cash in savings myself, I could do a hell of a lot better.

In reality, our unemployment insurance is a scam of how pathetic it pays. Again, it's another example of how the middle class gets squeezed both ends, and little care expended on the actual problems.

I can see why republicans get elected - they lower taxes on my bracket so I keep more money in hand. But that's because the very policies that should help everyone don't help everyone cause of shitty means testing.

Now , when I got fired from shitty food service job, unemployment was close to in parity with what I made, so it was useful then. (I just want it useful for everyone, not just low paid.)

Re:I worked in Amazon HR and was disgusted at what I was see... by away271828 on Thursday November 30, 2023 @10:35AM (#38474760)
I've absoluttely been in a position where the ground moved under me. I went from doing (based on evaluations, RSUs, etc.) from doing a very good job to bouncing around a bunch of managers and groups in roles that I wasn't really suited for and didn't have much real interest in. The only saving grace was that I was pretty close to semi-retiring anyway.
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @10:53AM (#38474998)
I've been bouncing for about 5 years. Have about another 20 to go. Not sure how I'm going to handle that.
Re:I worked in Amazon HR and was disgusted at what I was see... by rad_gruchalski on Thursday November 30, 2023 @03:28PM (#38478623)
Consider a different job, and pick up some responsibilities.
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @03:48PM (#38478841)
What are you talking about?

I can't change jobs now due to home life responsibilities and having specialized in dead tech.

I have picked up responsibilities. In the past I've filled the role of a senior dev for a year and a tech lead for another. I volunteered to be an ASC. I volunteered for all sorts of other responsibilities.

Perhaps the world doesn't work in the way that you think. It's not possible for everyone to successfully job hop, especially with a disability and home responsibilities. Just picking up responsibilities doesn't mean you'll get rewarded.

Re:I worked in Amazon HR and was disgusted at what I was see... by rad_gruchalski on Thursday November 30, 2023 @05:31PM (#38480122)
> Just picking up responsibilities doesn't mean you'll get rewarded.

I'm sorry, I did not mean to attack, or otherwise offend you. I was attempting to say that one can look for an opportunity to work in an environment where one can feel appreciated. I'd employ a person with such experience as long as they'd know some basics. What's TLS, how does it work, roughly. What's DNS. TCP vs UDP. At least understanding of what problems are solved (or created, if you are in that camp) by Kubernetes. Docker basics. Read open source code.

Those are interesting subjects. I'm sure there is a ton of hypothetical past problems one could attempt to modernize and have fun while doing so.

It's just a free opinion of someone on the internet!

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:26PM (#38481266)
> I can't change jobs now due …having specialized in dead tech.

Then don’t do that?

I’ve been working professionally for 27 years and have been aggressive about keeping pace with technology. I saw what happened first hand when I didn’t between around 2002-2008 and I said it would never happen again.

For reference: I didn’t know “cloud” from a hole in the wall at 44 years old and I got my first and hopefully last job in BigTech at 46 working at AWS in the ProServe department (where I got PIPed see my top level comment)

It is completely irresponsible for anyone in tech especially with a family to not always keep themselves employable and depend on the whims of thier current employer to support their families addiction to food, clothing and shelter.

And how does a disability preclude you from getting a remote job?

And if you “can’t job hop”, would you not look for another job if you got laid off or fired or would you just give up and be on the street - homeless and hungry?

> Just picking up responsibilities doesn't mean you'll get rewarded.

I’m always rewarded for picking up additional responsibilities - if not by the current company by the next. It’s what allows me to aggressively job hop with a family and not be stuck with dead technologies on my resume.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @09:01PM (#38482074)
I have responsibilities and problems at home that greatly limit my non-work hour freedom. My disability is not a physical one, but a neurodivergent one, so remote would only hurt me more. I would look for another job if I lost this one, but it would probably pay less - again, no real time to upskill. Sure, I've gotten new certs and other BS over the years and started working with new tech. That hasn't been helpful. I've worked roles above my official position and not been rewarded. In fact, I haven't seen any of my hard work or extra responsibilities pay off after my first promotion about 3 years in. I don't expect another promotion for the rest of my career either. That's just the way it is for me.

Not everyone's life is as easy as you make your's out to be.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @09:04PM (#38482104)
Again if you lost your job you would do what it took to get another one wouldn’t you? So what’s the difference between changing jobs when you do have a choice and waiting until you don’t have a choice?

If you don’t make time now to upskill, what do you think is going to happen if/when you don’t have a choice but to look for a job and be stuck with in your words “dead tech”.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Friday December 01, 2023 @06:36AM (#38485648)
"So what’s the difference between changing jobs when you do have a choice and waiting until you don’t have a choice?"

The difference is that if I lost this job I would then have time during the day to look for jobs or study when I would have been working.

I don't really care what will happen. My area is shitty for tech work, my wife won't move, and I'm ill suited to remote work. I'm just coasting now. There's no point in upskilling until I would know what skills the other company would want because there are so many different things they could wanting the tech changes so fast.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Friday December 01, 2023 @09:45AM (#38487237)
That’s not how it works. Given a choice between hiring someone who learned on the side with no real world experience and hiring someone with real world experience - the latter wins.

That’s why you do volunteer for opportunities where you can up skill on the job and while you are still employed you find another job where you can get in based on what you know and then transition

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Friday December 01, 2023 @03:12PM (#38491656)
"Given a choice between hiring someone who learned on the side with no real world experience and hiring someone with real world experience - the latter wins."

Lol so I'm in a catch 22 and your precious advice does not apply.

"That’s why you do volunteer for opportunities where you can up skill on the job"

That's not how my org works.

Re:I worked in Amazon HR and was disgusted at what I was see... by kjkjadksj on Thursday November 30, 2023 @11:45AM (#38475682)
This is just how companies operate today. Burn furniture to heat the place for a quarter. Sell your property to a for profit entity you lease from instead to save a line item today and no doubt get screwed when its time to renegotiate the lease (long after whoever made this decision has left the company I’m sure). Fire staff and rehire instead of retrain. Its all myopic thinking that you’d find in any MBA program sold to you as the best practices in modern business.
Re:I worked in Amazon HR and was disgusted at what I was see... by j45 on Thursday November 30, 2023 @01:14PM (#38476881)
Modernizing MBA's will have to happen at some point.
Re:I worked in Amazon HR and was disgusted at what I was see... by anvil-on-my-toe on Thursday November 30, 2023 @12:08PM (#38475954)
I think managers in tech companies are very often just really untalented as leaders. Good leaders create more leaders. Growing talent and getting the best out of people should be the goal for any leader, and I've seen so little of that from the ones I worked with.

After a point it just becomes part of the landscape, a pervasive culture of not recognizing what good leadership looks like, and people filtering out of the industry because they're over it.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @12:22PM (#38476132)
I'm actually in a financial company, but I assume it's all pretty similar at this point.
Re:I worked in Amazon HR and was disgusted at what I was see... by no_wizard on Thursday November 30, 2023 @09:27AM (#38473886)
You should file for disability accommodations. That is completely legal to ask. Sometimes you need to back it up with documentation, but i suspect that won't be a problem.

They can't discriminate against you for this.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @09:39AM (#38474052)
I have documentation. They don't care. HR said to just work with my manager on accommodations. My main problem is dealing with ambiguity and context switching. That's something they can't change given their chosen work model.

The old model of working was that you supported 1 main app and maybe a smaller 1 or 2 that were related. These were usually in 1 stack and well documented. The new model is that teams are typical supporting 6-10 apps in multiple stacks. I'm slow when switching between apps and stacks, and without consistent exposure to a single app/stack, I won't get faster.

It's funny though - they talk a big game and even hire in Auticon contractors, but then refuse to do anything for existing employees. I assume a least some of those contractors have similar difficulties as me.

Re:I worked in Amazon HR and was disgusted at what I was see... by itsboring on Thursday November 30, 2023 @10:35AM (#38474768)
I don’t have any (diagnosed) neurological disability but I would do poorly in that situation too. Excessive context switching is a major source of stress: adrenaline, fast heartbeat, high blood pressure. Makes it almost impossible to stay focused and motivated.
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @10:03AM (#38474327)
The way that Amazon’s PIP works, you are highly incentivized not to fight it.

https://news.ycombinator.com/item?id=37963423

The risk/reward isn’t worth it unless you’re close to a vesting period.

Re:I worked in Amazon HR and was disgusted at what I was see... by pharrington on Thursday November 30, 2023 @11:53AM (#38475785)
Unfortunately, there's a HUMONGOUS difference between "not allowed to" and "can't" when a company optimizes for profit at the expense of human well-being.
Re:I worked in Amazon HR and was disgusted at what I was see... by babyshake on Thursday November 30, 2023 @10:55AM (#38475023)
They can discriminate against you. They just need to make sure it's not obviously discrimination.
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @11:00AM (#38475087)
Yeah, that was a risk I was willing to take by disclosing my disability. So far it doesn't seem like it made anything worse, but it hasn't made anything better either.
Re:I worked in Amazon HR and was disgusted at what I was see... by theGnuMe on Thursday November 30, 2023 @01:12PM (#38476856)
I'd speak to an employment lawyer and see what they advise. A couple hundred bucks for the piece of mind might be worth it. You'd get an opinion on what they can and can't do and what you can do to proactively manage the situation.
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @03:51PM (#38478872)
Thanks but I don't think I will. The thing about disabilities is that they have to provide reasonable accommodations. What is reasonable is wildly subjective. There's really not much to be done.
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:40PM (#38481394)
So exactly what do you think he’s going to accomplish spending years working with an employment lawyer? A reinstatement of his job at a toxic company? Some monetary compensation that probably won’t be worth the headache?

That energy can be better spent looking for a new job. My granddad use to tell me to never chase after old money or old girlfriends.

Re:I worked in Amazon HR and was disgusted at what I was see... by pavel_lishin on Thursday November 30, 2023 @10:01AM (#38474308)
What's an ASC?
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @10:23AM (#38474581)
Application security champion. Basically the Sec part of DevSecOps for the team. It sounds a lot cooler than it is. It's mostly paperwork.
Re:I worked in Amazon HR and was disgusted at what I was see... by didntknowya on Thursday November 30, 2023 @07:33PM (#38481330)
could've picked a better analogy that don't reinforce the fitness myth that fat "turns into" muscle.

fat is fat. muscle is muscle. one does not convert into another. it can be broken down into energy to be used but ultimately each cell starts from scratch.

Re:I worked in Amazon HR and was disgusted at what I was see... by mlrtime on Friday December 01, 2023 @07:31AM (#38485977)
You're correct and being downvoted. It's funny because it's the exact opposite metaphor than what they want.

Burn fat = PIP bottom 6%

Grown new muscle = Hire new workers

Re:I worked in Amazon HR and was disgusted at what I was see... by pyrale on Thursday November 30, 2023 @10:07AM (#38474367)
You're mistaken in that you believe that the goal of culls is to cut underperformers. Stack ranking doesn't assess performance, it checks whether you're willing to do a little more to be ahead of your peers.

The real goal of culls is to motivate people to work more, to be more accessible to their managers' requests, etc. so they make it "to the next round". It's a pressure tool, not a performance control tool.

Re:I worked in Amazon HR and was disgusted at what I was see... by JohnFen on Thursday November 30, 2023 @10:46AM (#38474902)
This sort of thing is one of the big reasons why I would never work for a FAANG company. I prefer to work at a place that encourages good work rather than a weird cutthroat arena combat thing.
Re:I worked in Amazon HR and was disgusted at what I was see... by mattgreenrocks on Thursday November 30, 2023 @12:07PM (#38475944)
I did a DiSC (corporate Myers-Briggs-esque personality test) assessment and dominance was listed as one of the core motivators for people. I'm not sure I actually believe that; it feels like that was retconned into truth so it'd get past the decision-makers who may actually have that tendency. But maybe it is!

However, on the bright side, it is kind of nice that FAANG attracts the type of people who actually think this sort of constant stack ranking arena fighting is okay. Think about it: if they really hated it, they'd leave. Obviously the pay is a huge motivator, but if it was as distasteful as it was to many others, they wouldn't hang around.

Re:I worked in Amazon HR and was disgusted at what I was see... by JohnFen on Thursday November 30, 2023 @12:27PM (#38476197)
I do appreciate that FAANG companies are a bit like fly traps, collecting those sorts of people somewhere else so I don't have to work with them personally.

But understand, I am not asserting that FAANG companies are places nobody wants to work. I'm asserting that they are places I am not willing to work at. It's because I would be utterly miserable in that sort of working environment, and there is no amount of compensation that could make that tolerable to me.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @11:18AM (#38475328)
I'd still work there. For those comps I'd do a lot of things. My current job is already torture and doesn't pay nearly as well. But I guess that really a fictional problem for me since I'd never pass the interview.
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:47PM (#38481452)
As someone who has been there done that - read my other replies - I can say both that I don’t regret doing it and that I would not sacrifice my life now to ever go back to any large tech company or for the money.

I very much made two decisions this year after being Amazoned that prioritized my stress level over money.

1. Deciding not to put my shingle up and go independent. I have the network, the credentials and the knowledge to make more than I was making at Amazon going that route

2. Turning down a position that was going to be created for me by a former coworjer now director to be responsible for the cloud migration and infrastructure for a $7 billion public non tech company that would have also paid more in cash than my total comp at Amazon.

No, I never struck it rich in tech, I was a journeymen CRUD developer/architect when I got hired with two years of AWS experience and above average soft skills.

Re:I worked in Amazon HR and was disgusted at what I was see... by IKantRead on Thursday November 30, 2023 @10:53AM (#38474991)
I feel the same way and would also never work at a FAANG.

That said, I suspect this is would be viewed as a benefit of the process since I'm fairly confident Amazon and the like don't want people who feel this way working for them regardless of the talent of those individual people.

Re:I worked in Amazon HR and was disgusted at what I was see... by moate on Thursday November 30, 2023 @10:58AM (#38475056)
Exactly this. “Are you willing to kill another human? No? Sorry, there’s no place for you in the infantry”
Re:I worked in Amazon HR and was disgusted at what I was see... by Terr_ on Thursday November 30, 2023 @12:15PM (#38476048)
I feel a better analogy would involve (A) a demand that is outside the official job-description or duties and (B) isn't a fixed-bar but instead makes multiple employees fight each other in an indefinite race to the bottom.

Ex: "Are you willing to spend your free time becoming the General's #1 personal servant? No? Sorry, there's no place for you in the infantry."

Re:I worked in Amazon HR and was disgusted at what I was see... by geodel on Thursday November 30, 2023 @06:18PM (#38480640)
I don't find better but more vague perhaps in attempt to sound nuanced.

If one goes by job description Amazon is acting strictly within those parameters. And that race to the bottom is not really hunger games.

On the other hand if one goes by unsaid rules of games, everyone including management, HR, employee know FAANG salary is multiple times of equivalent IT workers. And perhaps 95% of FAANG employees are not really developing new algorithms, hauling terabytes of data on their shoulders or being the force of good whatever that means. Just keep doing made-up work and wait until reach x million dollars goal. After that leave quietly or loudly by writing a nasty blog post lambasting management.

So mostly people understand they have to keep up the facade because talking about what's really happening will make it rather awkward for everyone.

Re:I worked in Amazon HR and was disgusted at what I was see... by ClumsyPilot on Thursday November 30, 2023 @04:41PM (#38479607)
The question should be the other way round, is there a place for them in civilised society.

Maybe their executives should stick to peeing in bottles.

Re:I worked in Amazon HR and was disgusted at what I was see... by coin on Thursday November 30, 2023 @12:00PM (#38475871)
Not all FAANG are like this. Google and Apple are known for being easy going. This of course depends on the team.
Re:I worked in Amazon HR and was disgusted at what I was see... by JohnFen on Thursday November 30, 2023 @12:13PM (#38476023)
> Google and Apple are known for being easy going.

The engineers I know who work at those places wouldn't agree. But how true that is depends a lot on what sorts of things tend to bother you.

Re:I worked in Amazon HR and was disgusted at what I was see... by englishspot on Thursday November 30, 2023 @11:54AM (#38475792)
I'm surprised it hasn't spilled over to the rest of the industry, unlike their hiring practices.
Re:I worked in Amazon HR and was disgusted at what I was see... by callalex on Thursday November 30, 2023 @12:20PM (#38476109)
It has. I went through this exact same PIP process with subjective improvement goals at Twilio. It was extremely stressful and I met all the goals but got fired anyway. In hindsight it was just a layoff.
Re:I worked in Amazon HR and was disgusted at what I was see... by JohnFen on Thursday November 30, 2023 @12:29PM (#38476230)
I've never been through a PIP, but based on what I've seen with people who have, if I were put on a PIP that would be a strong signal that I'm not wanted there, so I'd just quit and save everyone the aggravation.
Re:I worked in Amazon HR and was disgusted at what I was see... by wideroots on Thursday November 30, 2023 @03:52PM (#38478897)
This is happening not only in FAANG companies but also a lot (if not, all) of companies. Unless you are in a hyper-growth company, you are more likely to see this kind of performance management process to continuously review and cut.
Re:I worked in Amazon HR and was disgusted at what I was see... by verteu on Thursday November 30, 2023 @10:57AM (#38475044)
Add the fact that "fired" means "deported" for H1B workers, and it's the perfect way to extract maximum labor from a sizable proportion of your workforce.
Re:I worked in Amazon HR and was disgusted at what I was see... by tomcar288 on Thursday November 30, 2023 @11:54AM (#38475797)
I think you're right on the money. and it's completely Toxic. i would never work at a company like that.

if FAANGs can get away with treating their employees like dog s*t then there must be vast over supply of talent.

Re:I worked in Amazon HR and was disgusted at what I was see... by ThrowawayR2 on Thursday November 30, 2023 @11:17AM (#38475306)
Meh. Going to a FAANG is like joining an Olympic sports team; it's not a place you'd want to be if you aren't hell bent on going for the gold. The irony is that the pressure cooker works; an unhealthy degree of ambition, competitiveness, and willingness to work their tails off are all assets in the business world. I know a, at least to me, surprising number of people who successfully navigated these environments who later became founders/CEOs and high level executives.
Re:I worked in Amazon HR and was disgusted at what I was see... by electrondood on Thursday November 30, 2023 @11:45AM (#38475688)
> Going to a FAANG is like joining an Olympic sports team; it's not a place you'd want to be if you aren't hell bent on going for the gold.

Not according to everyone I know working at a FAANG company. This is mythology. You're at a FAANG because you did the LeetCode grind and passed the interview.

Re:I worked in Amazon HR and was disgusted at what I was see... by mattgreenrocks on Thursday November 30, 2023 @12:09PM (#38475958)
This feels like the tech version of the temporarily embarrassed millionaire meme: it's something people need to be true so they can justify their ambitions of making it. So they repeat it, and say it enough to believe it.

FAANG employees are no different from you and I in the aggregate. That's not a dig, that's just statistics.

Re:I worked in Amazon HR and was disgusted at what I was see... by Cheezewheel on Thursday November 30, 2023 @01:48PM (#38477375)
It is naive to even imply that being a hard worker is going to insulate you from getting culled or laid off.
Re:I worked in Amazon HR and was disgusted at what I was see... by pyrale on Thursday November 30, 2023 @01:51PM (#38477425)
> Going to a FAANG is like joining an Olympic sports team

I guess, if the discipline is corruption. My company doesn't feel the need to tell me how to avoid discussing sensible topics with my teammates on group chat.

Yeah, because technical merit isn't the only way you get ranked in the stack. For instance, would you say no to an ethically questionable order if you're on a PIP?

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @02:01PM (#38477575)
Tts almost the opposite. Olympics has a bunch of objective measures of performance. For individual sports its winning, for team sports theres various scoring/assist/defense/etc metrics that can be used.. plus if your team wins.

In tech, good luck. It's all vibes.

Re:I worked in Amazon HR and was disgusted at what I was see... by ClumsyPilot on Thursday November 30, 2023 @04:58PM (#38479780)
> It's a pressure tool, not a performance control tool.

This, exactly. The world is full of lies, lies people honestly believe.

For example, have you seen a situation when parents feed a child, and try to get the kid to eat a bit more even when the child is full? What do they tell the kid - eat some more, it's good for you. Why do they really do it?

Because kids get hungry more often than adults, it's annoying / sometimes not possible / practical to stop to feed them as often. So we lie to them.

Re:I worked in Amazon HR and was disgusted at what I was see... by commandlinefan on Thursday November 30, 2023 @10:15AM (#38474464)
My ancestors were coal miners in Tennessee. They tried to reason with their employers for a long time to establish reasonable working conditions. When it became clear that their employers were not going to listen to reason, they found other ways to establish reasonable working conditions.
Re:I worked in Amazon HR and was disgusted at what I was see... by pierat on Thursday November 30, 2023 @12:30PM (#38476240)
Well, yes. And lets expand that.

The coal miners' solution was to get a bunch of guns and/or gasoline, and either pump bullets in the bosses' house, or to torch it with gasoline. Usually both.

That was responded to by bringing in the Pinkertons (private military), along with the US military. These got horrifically bloody.

And it got to a point, that by the 1920's, the USA had a strong representation of US Communist Party. 1927 really cemented that they were right in the long run. However, FDR sold the Communists out with "labor reforms" that paled in comparison to what the Communists wanted.

Now, FDR's reforms lasted until the late 60's and 70's. Capital was able to get enough property and money, that they ended up *buying* the governmental reforms one politician at a time.

Well, perhaps heads will have to roll again, to reset Capital. They're not going to willingly cede property/money/power. And this time, they bought government. And it's obvious that the NLRB and the DoL is going to do diddly. But whatever it is, I hope it's peaceful. But knowing labor history through the ages and US specifically, it will be anything but.

Re:I worked in Amazon HR and was disgusted at what I was see... by landemva on Thursday November 30, 2023 @01:41PM (#38477282)
There was serious labor abuse in past years, and capital doesn't have as much power in the new info-WFH-open source economy. Mineral rights and office space and expensive yearly software support contracts are gone. Stop waiting on government regulators for action on white collar issues.
Re:I worked in Amazon HR and was disgusted at what I was see... by ClumsyPilot on Thursday November 30, 2023 @04:45PM (#38479646)
> capital doesn't have as much power in the new info-WFH-open source economy

Seriously? 30% of the population believes whateber chatgt-bot tells them is true on twitter

> Stop waiting on government regulators for action

I think the key is that there is likely to be violence. Look at how clinate protesters are treated.

Re:I worked in Amazon HR and was disgusted at what I was see... by landemva on Thursday November 30, 2023 @07:29PM (#38481287)
> Look at how clinate protesters are treated.

How does that relate to capital and jobs? Unlike physical mining and physical manufacturing, capital is not a gating feature of bits and bytes tech startups.

We saw violent destruction during covid lockdowns by BLM. What did that accomplish?

Re:I worked in Amazon HR and was disgusted at what I was see... by ClumsyPilot on Friday December 01, 2023 @04:01AM (#38484701)
> gating feature of bits and bytes tech startups.

Does 'tech' just mean software to you? like what about 95% of the economy, you need capital even for ebikes

> We saw violent destruction during covid lockdowns by BLM. What did that accomplish?

I am not spokesperson for BLM, and not from US.

But UK had similar riots when the Government made a pledge not to raise univeristy fees, and in the first 3 months they raised them, and then killed a student at a protest. So protests turned into riots.

Iam not sure whats new here, we knew for thousands of years - You fuck around and piss off like a million people, eventually you are gonna find out.

Re:I worked in Amazon HR and was disgusted at what I was see... by zanellato19 on Friday December 01, 2023 @07:16AM (#38485891)
Saying that capital doesn't have as much power in the new economy is bullshit.

The WFH thing is the only maybe, but you see how companies don't want that? It is much more about control than performance, as is usually the case with Capital.

Re:I worked in Amazon HR and was disgusted at what I was see... by Aurornis on Thursday November 30, 2023 @11:37AM (#38475573)
> here are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat.

I've worked on many high-performing teams where you couldn't find 6%, or 1-in-18 of people who shouldn't be there.

However, I've never worked for an entire fast growing company where I couldn't readily pick out 1-in-18 people who were clearly underperforming and everyone knew it.

Hiring is far from perfect and these companies are growing quickly. Combined with turnover, you're bringing in a large number of new developers every year. Some people are really good at Leetcode and interviewing, but don't actually like to do work at jobs, for example.

IMO, the problem comes when these arbitrary thresholds are applied at low levels like individual teams. If you take a group of 18 people and declare that 1 of them must be fired every year no matter what, it's terrible. On the other hand, if you were to look at a large department of 1000 people and went through everyone's performance closely, I don't think it would be hard to identify 60 people who weren't working out.

The other problem is that some people have become really good at gaming this system. Every time I've worked at a company that does arbitrary culling of employees, there was always a contingent of old timers who had mastered the system years ago and never found themselves up for consideration to PIP. Either they were friends with management, had some arcane knowledge that they refused to let anyone else access, or they were really good at buttering up their manager come performance review time. I can think of one guy who was always fighting with everyone and refusing to do work, but would become the sweetest, most helpful hero a couple times a year when some high profile issue came up. He'd work 16 hour days for a couple weeks, emergent triumphantly with some solution, then disappear again for another 6 months. Untouchable, yet clearly the lowest net performer on the team.

Re:I worked in Amazon HR and was disgusted at what I was see... by tanjtanjtanj on Thursday November 30, 2023 @12:54PM (#38476591)
If you work for a company that lays off 6% of the "fat" every year and then still continues to have 6+% of the company considered "fat" then the issue isn't the 6% of the people, it's the structure, culture, and practices of the company.
Re:I worked in Amazon HR and was disgusted at what I was see... by Aurornis on Thursday November 30, 2023 @03:15PM (#38478481)
> If you work for a company that lays off 6% of the "fat" every year and then still continues to have 6+% of the company considered "fat"

Most tech companies I've worked for in the past years have had about 30-40% new people every year through a combination of natural turnover and growth.

You're right that if a company never grows and nobody ever leaves yet they still try to isolate 6% to fire every year, that's a bad practice.

However, nobody gets hiring perfectly right. When you're hiring hundreds of people every year into a department, you're going to get a couple people who don't work out.

I think people on HN get nervous around these discussions because they imagine companies as static collections of individuals, but at a high growth company you actually have a lot of new people coming through all the time.

It's also bad when companies never fire anyone. If you just let everyone stay until they quit, you accumulate a lot of people who aren't working out while their high performing coworkers get frustrated and leave. I've seen this situation too and it's not good.

Re:I worked in Amazon HR and was disgusted at what I was see... by hinkley on Thursday November 30, 2023 @12:56PM (#38476627)
Let’s call a spade a spade. It’s not an “issue” it’s abuse. This is abusive behavior.
Re:I worked in Amazon HR and was disgusted at what I was see... by hinkley on Thursday November 30, 2023 @12:55PM (#38476609)
It’s only 1 in 18 if you have the attention span of a goldfish.

If your hiring quality is uniform, there’s only about a 5.6% chance the new guy gets fired next year. Instead they’ll go after someone else. For an average tenure of 3 years that’s closer to 1/6 chance of ending up on a PIP. Higher if they hand out extra PIPs in order to hit the quota.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @12:15PM (#38476044)
The problem is I've been at both fast growing companies & big dumb banks, and the "1-in-18" are never evenly distributed.

It is often clear that some teams are about 50% underperform while others are close to 0%.

Re:I worked in Amazon HR and was disgusted at what I was see... by fatnoah on Thursday November 30, 2023 @10:30AM (#38474681)
> One underlying problem with these PIP type programs at FAANG seems to be that they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

FWIW, when I was a manager at a FAANG, the numbers were closer to:

  Underperforming:  ~12%
  Meeting or Exceeding: ~80%
  Better than exceeding: ~8%

As for my own anecdata, for the roughly 100 person cohort where I was part of performance management, there would be 1-3 people each cycle that were in the "cull" bracket. That said, people with a couple consecutive cycles of not meeting expectations were likely to be put on a PIP. I managed 4 people in that group, and all were able to successfully exit the PIP.

All that said, every company and even org within a company have their own goals, targets, processes, and flows, and my experience was pre-COVID, so I'm also sure that any needle movement has been in the direction of harsher evaluations.

Re:I worked in Amazon HR and was disgusted at what I was see... by linster on Thursday November 30, 2023 @10:54AM (#38475008)
As a Canadian, “better than Exceeding” sounds like an American construction.

I’d imagine the scale to be: 1. Not Meeting Expectations 2. Meeting Expectations 3. Exceeding expectations

Re:I worked in Amazon HR and was disgusted at what I was see... by belval on Thursday November 30, 2023 @11:05AM (#38475158)
It is probably a way to give workers fake kudos without actually giving them anything.

A lot of north american modern management theory seems to think that praising your employees is the best way to get them to perform. By telling someone who's good but not great a "You got exceed expectations!!" they'll feel like they are valued.

Re:I worked in Amazon HR and was disgusted at what I was see... by fatnoah on Thursday November 30, 2023 @11:38AM (#38475598)
> It is probably a way to give workers fake kudos without actually giving them anything.

It's actually the opposite. The ratings themselves are associated with multipliers for your annual bonus and stock grants. IIRC, the full spectrum of ratings and multipliers was:

Meets None (0.0) -> Meets Some (0.5) -> Meets Most (0.85) -> Meets (1.0) -> Exceeds (1.25) -> Greatly Exceeds (2.0) -> and Redefines (3.0)

Ignoring the company multiplier, which was always a value slightly greater than 1.0 when I was there (that may not be true now), for a Senior Engineer (L5) with a $175k salary, 15% bonus target, and annual stock grant of $110k vesting over 4 years , the value of the rating to them at each exceeds level would be:

  Exceeds: ~$12k / year 
  Greatly Exceeds:  ~$53k / year
  Redefines: ~$107k / year
The top 2 buckets only account for about 8% or so of employees, but the number for Exceeds was around 20% of employees during my time.
Re:I worked in Amazon HR and was disgusted at what I was see... by benlivengood on Thursday November 30, 2023 @11:42AM (#38475636)
It's a way to correct under-leveling rapidly. Google at least aimed to hire at the level of fully demonstrated and sustainable competency; if there was any doubt you'd be hired at the lower level. That can be corrected in a ~year with greatly exceeds or redefines ratings. There was a bit of step function in yearly raises depending on the rating as well but promotion was a substantial raise.
Re:I worked in Amazon HR and was disgusted at what I was see... by resolutebat on Thursday November 30, 2023 @11:36AM (#38475557)
Quite the opposite: getting into the top brackets is directly tied to large pay increases, larger bonuses and stock grants, and puts you in line for promotion.
Re:I worked in Amazon HR and was disgusted at what I was see... by hinkley on Thursday November 30, 2023 @01:00PM (#38476671)
“Meeting or exceeding” is the American construction. If I’m exceeding I expect a big raise, or at least talk of a promotion (maybe next year). Starting a phrase with “meeting” puts a iscount on it.

Of course we are talking about companies that are paying too much in the first place, so maybe they’ll be forgiven for trying to bring the slope down a bit.

Re:I worked in Amazon HR and was disgusted at what I was see... by jiveturkey on Thursday November 30, 2023 @01:43PM (#38477317)
it's a bit logarithmic. the upper end needs to be 1% 0.1% 0.01%, for the same kind of reasons we went from "MTS" to staff, sr staff, principal, distinguised, fellow.
Re:I worked in Amazon HR and was disgusted at what I was see... by fatnoah on Friday December 08, 2023 @12:23PM (#38571528)
It's worth clarifying that by "Meeting or Exceeding" or "better than Exceeding", I wasn't referring to the actual rating names, but indicating what buckets of ratings. i.e. Better than Exceeding means a rating that was > "Exceeding Expectations"
Re:I worked in Amazon HR and was disgusted at what I was see... by JackFr on Thursday November 30, 2023 @10:39AM (#38474809)
I have posted this before, an argument in defense of stack ranking I had heard from a friend's father who was a long-time manager for a large industrial conglomerate from the 60's through the 80's. Simply put it was that they were far more willing to hire non-standard candidates on gut and hunches, knowing that if it didn't work out, it didn't work out they would be gone in 1-1.5 years and it would not be a ding against the hiring manager. Further, at least in that day, it was an environment where everyone was going in with their eyes open -- people were not blindsided by it, they expected it. But as you point out, the FAANG's are doing the opposite of this. They've got extremely difficult hiring processes and are pretending that it's not stack ranking.
Re:I worked in Amazon HR and was disgusted at what I was see... by ep103 on Thursday November 30, 2023 @10:44AM (#38474879)
Stack Ranking was pioneered by Jack Welch who was operating in an environment where labor was the dominant party in the labor-capital relationship, and he was taking over companies that had had decades of labor growth and power while capital was stagflating nationwide. Introducing stack ranking was a way of trimming excess fat from decades of build up within companies, while reasserting capital in the relationship within the company.

Long term, it has been a disaster in every company. Because eventually you run out of fat, and then what you describe as "far more willing to hire non-standard candidates on gut and hunches, knowing that if it didn't work out, it didn't work out they would be gone" becomes "I need to hire people I don't want to work with, so I have someone to fire in the next stack rank". And that's its own form of fat.

In short, stack ranking makes some sense if you have a fat organization, not unlike restricting calories to lose fat when working out. But once you've lost fat, continuing to restrict your calories results in losing more muscle than fat.

Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Thursday November 30, 2023 @10:56AM (#38475036)
> "I need to hire people I don't want to work with, so I have someone to fire in the next stack rank". And that's its own form of fat.

There's a great long-form article on this called "Microsoft's Lost Decade."

Re:I worked in Amazon HR and was disgusted at what I was see... by Terr_ on Thursday November 30, 2023 @12:27PM (#38476196)
Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @12:03PM (#38475904)
Jack Welch also mostly made his mark by juicing earnings via both financializing the whole company going into the GFC, and by doing various forms of (probably illegal then, definitely now) accounting tricks to smooth earnings to always make his number.

GE was run into the ground by his tenure.

Re:I worked in Amazon HR and was disgusted at what I was see... by twiddling on Thursday November 30, 2023 @03:50PM (#38478870)
This. GE Financial was an earnings laundering operation
Re:I worked in Amazon HR and was disgusted at what I was see... by therealdrag0 on Sunday December 03, 2023 @02:00PM (#38509715)
Isn’t that just a tuning problem? If the required fire % is low enough relative to hiring rate then people won’t hire to fire.
Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Thursday November 30, 2023 @10:50AM (#38474955)
Having been a Navy officer for 20 years active and reserve, one of the other overlooked flaws of the stack rank is that it's a vehicle for cultivating egos. When the only way up is through many levels of being "1 of X, Early Promote," it's fascinating to watch a bright-eyed humble flight student turn into a condescending jerk of an instructor over the years. Turning the performance review system into "winners" and "losers" and telling a subset of people they're the winners tends to break some people's brains.

Because why should they have to listen to anyone who hasn't gotten as good performance reviews as them? Obviously, they care more and those other slackers just couldn't cut it.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @11:25AM (#38475412)
I have a friend who is getting out (technically going reserve). It sounds like there are lot of factors impacting retention and most of them are being ignored. Why should the leaders focus on things they are a part of and admit fault if they can simply blame stuff on civilian cultural issues or subordinate "weakness"?

I heard some of the cyber warfare units are proposing to bring in people in as high as O5. No way that causes any related problems...

Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Thursday November 30, 2023 @11:54AM (#38475790)
IMHO there's a huge blind spot in leadership exactly due to the stack rank, because how do you recommend changes to the system to someone who succeeded and owes their whole career and professional reputation to that system? The answer's going to be "well it worked for me, so it must not be that bad."

The other part of the problem is yes, there are times when the military has every right to expect folks to endure hardship. I mean, the whole point is to send folks into combat if needed, and combat sucks. Being in the field or underway for months at a time sucks, but they're necessary. But because of this, it's easy to slip into "just suck it up" as a response to a whole bunch of hardship, stupidity, or inefficiency that isn't necessary.

The reserves have their own breed of stupidity revolving around reserve center staff enforcing Kafkaesque bureaucratic "readiness" requirements on the drilling reservists. At some point, taking 1/4 of your weekends off to come in and be told you're delinquent on something you turned in three times already, or having to flail to complete some late-breaking tasker gets old. I loved supporting my gaining active duty commands. I retired because I got sick of the hoops I had to jump through to keep doing it.

Cyber is having to bring folks in at a high level to get the experience base they desperately need. This isn't totally unusual though. Surgeons have come in at that level when the military has needed their expertise. And in WWII, FDR brought in an automotive executive as a general officer to supervise wartime production.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @12:12PM (#38476003)
I don't, even for the surgeon thing, they probably shouldn't be skipping ranks. If the MOS needs a specific level of pay, they should address it by changes to that duty pay and revamping the retirement system to look at that pay too. The automotive executive is a little different since you do what them to oversee everything since they are an industry expert, not just a individual contributor or midlevel manager.

Funny thing about the surgeon part. I know a surgeon who served and had a unique specialty with aerospace occupational preventative medicine. They didn't fight too hard to keep them other than offering a promotion. Even at O6, they could have been making 3x the money if they were a civilian. Bringing people in at a higher rank isn't going fix the pay issue and isn't necessarily going to place them in the right level of authority. They need to make some changes to how that's managed to ensure the right people are at the right levels. I'm sure there are career guys who would not be happy to have someone with limited experience come in over their rank and pay if they're doing the same job.

Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Thursday November 30, 2023 @12:46PM (#38476488)
Docs in the military have a bonus structure based on their specialty area that's supposed to at least try to keep their pay from being ridiculously behind. And the idea behind bringing a surgeon in as an O-5 is that a surgeon has that level of seniority as a medical practitioner, so it aligns with their field. To bring an O-5 cyber person in, they would be expected to have enough experience as a cybersecurity professional to rate that rank. If they were entry-level but DOD needed entry-level cybersecurity folks badly enough, they would add a bonus but keep the rank lower.
Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Thursday November 30, 2023 @03:31PM (#38478666)
"Docs in the military have a bonus structure based on their specialty area that's supposed to at least try to keep their pay from being ridiculously behind."

Tries is the key word there. Most of the time it's not even close unless you're a family practicioner or other lower paid specialty. On the other hand, there is a retirement program (although that's based on base pay and not as great for roles like this) and they don't need mal-practice. At least to me, it seems the biggest way they get docs is to pay for their med school if they commit to 8-12 years or whatever it is for them now.

"To bring an O-5 cyber person in, they would be expected to have enough experience as a cybersecurity professional to rate that rank."

I mean, that makes sense in a general sense, but doesn't really make sense the way it works now. There are plenty of people with experience that if they were external would come in at a higher rank than they are now. I'm not sure how you would design a good system for an industry where people jump companies every 2-3 years, are expecting high pay (at least O5 with 10 years), are used to rapid promotions, and are used to lots of perks. I mean, you could have someone with 5 years of internal experience with a great record be something like O3 and have someone external be called a senior analyst/dev or lead in 3-5 years and come in as an O5 with basically no difference in duties or performance.

Although I'm not sure how you would even measure performance in that role. The industry doesn't have clue how to measure it - just look at the article or all the stuff about interviews and leetcode. The military might set some more objective standards, but they're not going to remotely apply to external candidates.

I don't know, I guess in general I would imagine the best thing for stability, readiness, and even morale, would be to train and promote from within while focusing on retention. It sounds like they're already providing bonuses for all levels and saying they're focusing on retention, but clearly they have other issues. I doubt bringing people in at a higher rank will fix that.

Re:I worked in Amazon HR and was disgusted at what I was see... by JackFr on Sunday December 03, 2023 @11:13PM (#38513677)
Replying to this 3 days late, so likely this won’t be seen, but I assure you the retention factors are not being ignored. (Well … see my last sentence.). For 2 years in the early nineties I worked in software with an extensive, sophisticated retention model.

Direct pay, benefits, promotion velocity, source of commission were all extensively tracked and modeled. The problem at that point was that you can claim you want a 600 ship navy, but if you don’t have enough surface warfare officers with the right number of years (or dentists or chaplains or JAG lawyers) it’s not going to work.

On the other hand despite our multimillion dollar contract to work on this software, I have no idea if BUPERS actually used it.

Re:I worked in Amazon HR and was disgusted at what I was see... by giantg2 on Sunday December 03, 2023 @11:26PM (#38513744)
I'm sure they're tracking the shit out of it. It just seems like they aren't doing anything effective with all that data. At least thats the vibe I get from the guys I know and the articles I've read.

I guess it's not all that much different than what we see in some areas of civilian industry. The lower paying companies know they can't compete on salary so they start implementing what I call "naturally capped" benefits. Stuff like parental leave, fertility help, etc. Stuff that, while excellent to have, either effects a small minority or where people only get to claim it an average of 2.5 times in their life (eg costs the employer less than higher pay). It's something recruiters can use in their pitch to distract from pay.

Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Tuesday December 05, 2023 @01:03PM (#38534595)
Part of the problem is that for all everyone (rightly) drags the Bureau, they also have their hands tied by Congress. You can only promote and move around officers as prescribed by Federal law, and until the Defense Officer Personnel Management Act gets reformed, you're ultimately stuck in the land of up-or-out where folks' promotion clocks are ticking the moment they commission. It's an industrial-age model that's strangely like a union seniority list, but without the employment guarantee.
Re:I worked in Amazon HR and was disgusted at what I was see... by diracs_stache on Thursday November 30, 2023 @11:26AM (#38475425)
As a flight attrite who ended up running a division on something grey, the Navy knocked me down more pegs than I was thought possible. Appreciate the forced opportunities to grow, but there's got to to be some better ways. Sounds like you're doing some good Sir.
Re:I worked in Amazon HR and was disgusted at what I was see... by psunavy03 on Thursday November 30, 2023 @11:45AM (#38475678)
I retired at 20 to make my way in my civilian tech career. I looked at the amount of effort you'd need to put into make Captain or above, and the knock-on effects on your civilian career, and said "nope." Tried to do the best I could. One of the best officers I worked with in the reserve dropped on request from helo training due to family issues, and ended up making a career as a support guy for the reserve Naval Special Warfare folks.
Re:I worked in Amazon HR and was disgusted at what I was see... by philipwhiuk on Thursday November 30, 2023 @08:54AM (#38473533)
> If you have a very competitive interview process and high compensation to attract the best talent

It's a big assumption that the competitive interview process is sufficient to identify only the top talent. Every other week News@YC has posts complaining that every type of interview process doesn't identify talent well.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:05AM (#38473651)
Sure, some people interview better than they work, and vice versa. But do a huge flood of bad employees really make it through these very difficult gates and merit 30% of employees being marked underperformers every year?
Re:I worked in Amazon HR and was disgusted at what I was see... by leetcode5ucks07 on Thursday November 30, 2023 @10:59AM (#38475076)
I can tell you Indian new graduates interview very well. They grind years on these DSA puzzles. But have very little engineering knowledge or skill in general.

It's all about gaming the system here.

I have literally seen people justifying lying on the resume, by feeding the job description to ChatGPT and let it come up with a resume.

Yet, there's not much influential software coming out of India, where leetcode hards for graduates are the norm, but these graduates don't understand what a virtual machine is.

On the other hand I have seen prolific open source contributors in the same age bracket (they contributed not to some web design project, but very much used cloud / system software) struggling to get a job, because they didn't do enough "DSA".

I am not saying people of my country are dumb. Quite the contrary.

I am saying when a measure becomes a target, it ceases to be good measure.

That's the case with leetcode problems.

It selects for people who can grind through it. Not the people who have other interesting things to do.

Re:I worked in Amazon HR and was disgusted at what I was see... by ClumsyPilot on Thursday November 30, 2023 @04:50PM (#38479692)
> have literally seen people justifying lying on the resume

> prolific open source contributors...struggling to get a job

The market selects the best, if it's best at lying, who are we to tell the invisible hand that it's wrong? /s

I've seen environments where a certain amount of manipulating the truth is expected. Individuals eventually figure out what's expected of them.

You know it's not the truth, they know it's not the truth, and you know they know.

Re:I worked in Amazon HR and was disgusted at what I was see... by Arainach on Thursday November 30, 2023 @12:00PM (#38475867)
Obviously this depends on the company, but after 15 years at multiple FAANG, I'm leaning towards no. It might have been true at 2010-era Microsoft but the painful transition where they fired all the SDETs got rid of most of the people who "made it through" and after that I never felt this to be the case.

Google, for instance, has a slow tedious hiring process with a lot of false negatives, but in my experience those who made it through were absolutely qualified and great to work with. There certainly wasn't 30% to cull. In my opinion there wasn't even enough people to fill the percentage quota that need to be given ratings lower than satisfactory - before the layoffs. After them, the fact that they're still enforcing these quotas on teams is absurd cruelty that kills morale.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @02:23PM (#38477918)
I mean looking at Googles abysmal track record compared to its peers when it comes to creating and sustaining new products and product categories over the last two decades is not exactly an argument for their hiring process.
Re:I worked in Amazon HR and was disgusted at what I was see... by Arainach on Thursday November 30, 2023 @02:55PM (#38478268)
The decision to sustain products is at the executive level, not the ground level.
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @05:07PM (#38479876)
It’s also part of the promotion culture where no one shows “impact” by sustaining an existing project.
Re:I worked in Amazon HR and was disgusted at what I was see... by Arainach on Friday December 01, 2023 @11:51AM (#38488923)
Sure, but is hiring people smart enough to identify and follow incentives a flaw in hiring or ground level employee capability or a management flaw?
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @09:32AM (#38473948)
Do you realize how relatively easy it is for a CS grad with time and motivation to “grind leetCode” enough to pass an interview at Amazon?

I didn’t go into AWS as a developer. I worked there in Professional Services. I shadowed a few coding interviews and conducted a few system design interviews of software devs while there.

Re:I worked in Amazon HR and was disgusted at what I was see... by Firmwarrior on Thursday November 30, 2023 @10:09AM (#38474392)
The problem is that forced attrition doesn't create a dynamic, competitive environment full of go-getters. It creates an environment full of treacherous bums who work as little as possible, and spend all of their efforts making sure they look good and don't take the blame for any failures.

You can see the results of this in Amazon's consistently poor companywide performance in every arena. They're even managing to lose ground to Microsoft in cloud computing. It's pathetic.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @10:18AM (#38474495)
When you have the scale of Amazon, you don’t need a lot of go getters. Just a relatively few and a lot of grunts. One CS leetCode grinder at the L5 level is replaceable with another.
Re:I worked in Amazon HR and was disgusted at what I was see... by geodel on Thursday November 30, 2023 @01:39PM (#38477260)
I think this is really important point. Somehow lot of folks are missing it. As if each engineer is responsible for launching a new Amazon service every year. I have heard and met many current Amazon software engineer. Most of their job description sound rather crappy routine work even for me earning 1/3rd salary of Amazon.

I surmise large number of engineers there are just collecting bounty on Amazon monopoly on cloud infra. Their skill and work is not more challenging or interesting than hundreds of thousand engineers at 20-30% income of Amazon in boring enterprise IT shop.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @04:56PM (#38479759)
That’s not just true of engineers. It took years for a friend who worked there as an L6 in the finance department for Amazon Retail to match his compensation after he left and it took him becoming a director at a manufacturing company.

Another former coworker who was a project manager (engagement manager) got maybe 60% of their compensation and is doing more work.

Myself personally, I was an L5 at AWS and now I’m doing at least L6 level work and I’m still making 15% less than I was making at Amazon.

It’s going to take a couple of years at the company I’m at now and building out an entire specialty practice - L7 level work - to get to my L5 compensation.

I have a roadmap I designed with my manager to do it and it’s a straightforward process, it’s just going to take time. I’m excited about doing it. It’s the scope/impact level of work I did to get into AWS on a much smaller scale at a startup.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @05:48PM (#38480340)
Yeah, to be fair.. the people I know from Wall St tech that left for Amazon were not the best tech people I knew. The best tech people would have found more well compensated roles within Wall St tech.

Generally a mix of people who exhausted other paths to higher compensation by their mid 30s - mid 40s (senior management track / trader track) and this was the next big thing.

Re:I worked in Amazon HR and was disgusted at what I was see... by mlrtime on Friday December 01, 2023 @07:45AM (#38486066)
"Wall Street tech" has it's own levels as well.

We're they from a top tier IB, top tier HF or Prop trading company?

Or from lower tier IB/HF/Trading company or worse one of the 1000's of fintechs.

Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @07:51PM (#38481489)
They are losing ground to Microsoft because MS is already in bed with the “enterprise” and big enterprise was late adopters to cloud.

Source: I worked at AWS ProServe for a little over 3 years and saw how hard it was to detangle BigEnterprise from Microsoft

Re:I worked in Amazon HR and was disgusted at what I was see... by another2another on Friday December 01, 2023 @07:20AM (#38485912)
This is something Amazon is going to have to get better at, as I see Azure beginning to become the default (IBM) choice for many businesses.

Google already seems like an also-ran, and did you even know that Oracle has a cloud offering too?

Re:I worked in Amazon HR and was disgusted at what I was see... by roncesvalles on Thursday November 30, 2023 @10:31AM (#38474699)
>CS grad

>time and motivation to grind

>pass an interview

Let's be honest, what more are we looking for?

Re:I worked in Amazon HR and was disgusted at what I was see... by closeparen on Thursday November 30, 2023 @12:30PM (#38476239)
Ability to deliver the projects? Be a pleasant, reliable collaborator? Teach, learn, critique, take feedback, adapt?
Re:I worked in Amazon HR and was disgusted at what I was see... by scarface_74 on Thursday November 30, 2023 @12:55PM (#38476618)
I agree with you and my interviewers that I conduct are always more behavioral. Most of the positions I interview candidates for are for bog standard CRUD jobs that anyone can do technically. The deciding factor are the traits you mentioned.
Re:I worked in Amazon HR and was disgusted at what I was see... by closeparen on Thursday November 30, 2023 @01:09PM (#38476798)
Technical skills can very much be the barrier to delivering CRUD projects, but it is usually more like troubleshooting, debugging, unscrewing your dev environment, understanding the behavior of your framework and database engine, leaving yourself good log messages, etc.
Re:I worked in Amazon HR and was disgusted at what I was see... by NoMoreNicksLeft on Thursday November 30, 2023 @12:28PM (#38476213)
That's an interesting question camouflaged as a boring question.

The assumption is that though interview processes are acknowledged as imperfect, they're largely considered to measure something like productivity or worker value.

Under that assumption, then it should be exceedingly difficult to "cheat" the interviews such that a person could do great at an interview, and be of low "worker value". Not impossible, but difficult. And I'm just pulling stuff out of my ass here, but if we were to do a survey here on HN, the most likely consensus on how difficult that is would be something like "it's actually more difficult to fake it in the interview than to just be good enough at what you say you're good at".

Imagine if you were one of the fastest sprinters in the world, but to be "hired on" to the Olympic team they decided to interview you for it. Sure, they'd probably ask in the interview what your latest 100M times were, stuff like that, but after the interview they'd all talk privately about whether or not you were a good "culture fit", and whether your smile was sincere or fake, whether you were too nervous or smooth and a "real go-getter". In such an environment, the Olympic team might well have 30% of its members that could be safely culled. The only jobs interviewing is even a good process for are those jobs where the actual work itself resembles interviewing... sales positions, PR, being the "public face" of an organization (news anchors, I dunno). The reason we use interviewing for technology jobs is because that's what the big bosses know works for their jobs, a CEO is the public face of the organization.

Re:I worked in Amazon HR and was disgusted at what I was see... by IKantRead on Thursday November 30, 2023 @10:59AM (#38475066)
Of all the ex-FAANG people I've worked with, I've found the ex-Amazon ones to be, by a wide margin, the least impressive group.

I'm not huge fan of Google, but will readily admit that, on average, the ex-Googlers I've worked with have tended to be great engineers and very sharp people.

So, at least from that anecdote, there does seem to be a difference in each of these hiring filters.

Re:I worked in Amazon HR and was disgusted at what I was see... by mrbgty on Thursday November 30, 2023 @09:20AM (#38473813)
Yes. Difficult doesn't mean good.
Re:I worked in Amazon HR and was disgusted at what I was see... by astura on Thursday November 30, 2023 @09:29AM (#38473914)
Sure, I've seen plenty of very capable people put very little to no effort into their work.
Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:45AM (#38474115)
If Amazon's only management stick is to mark 30% underperforms & cull 6% every year, then they need to send their managers to manager school.
Re:I worked in Amazon HR and was disgusted at what I was see... by marcus0x62 on Thursday November 30, 2023 @10:21AM (#38474545)
Their stated goal is for each person they hire on a team to be better than 50% of their peers. For a company that professes to think a lot about the long term, I'd suggest they need to go to math school before they go to manager school.
Re:I worked in Amazon HR and was disgusted at what I was see... by geodel on Thursday November 30, 2023 @01:49PM (#38477393)
Well you are right. But reality here is company is printing boat load of money with their cloud infra monopoly. So what to do? Blabber non sensical bullshit that no one will question because again everyone is making money and if they are so smart to challenge leadership dictates why wouldn't they just leave and apply their ideas some place else that needs them.
Re:I worked in Amazon HR and was disgusted at what I was see... by groby_b on Thursday November 30, 2023 @10:59AM (#38475077)
This is not on the managers. This is HR gone wild. Most managers close to the frontline understand perfectly well what an incredibly stupid idea this is.
Re:I worked in Amazon HR and was disgusted at what I was see... by zhdc1 on Thursday November 30, 2023 @09:30AM (#38473926)
> There are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat.

Agreed, but there's also an unaddressed issue of whether many (most?) positions at large tech companies provide an actual economic benefit to the company or whether they exist simply because of organizational inefficiencies (Parkinson's Law).

To put it another way, a hire may have been the best candidate out a very selective interview process, but if his position exists simply because of internal silo building, forced ranking - as bad of a system as it is - may work.

Is there any economically valid reason for Meta to have ~75K employees?

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:38AM (#38474025)
Forced ranking in your use case doesn't work because it's generally firm wide cascade. Is 6% of every team in every department in every org unnecessary?

No, in fact.. there's teams that should be 2x as big and teams that should be completely let go.

Management actually needs to do what they get the big bucks for and make strategic decisions about what business lines do/don't need to be staffed rather than culling arbitrary %s everywhere.

Think - Google Bard vs Search vs Ads vs Youtube vs their 27 different chat/video apps vs .. etc.

Re:I worked in Amazon HR and was disgusted at what I was see... by mjr00 on Thursday November 30, 2023 @09:45AM (#38474128)
> Management actually needs to do what they get the big bucks for and make strategic decisions about what business lines do/don't need to be staffed rather than culling arbitrary %s everywhere.

The performance management process and 4-6% "unregretted attrition" (to use the technical term) target at Amazon is totally independent from figuring out project resourcing and headcounts. An employee who is fired for performance reasons doesn't change the headcount on your team.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @11:47AM (#38475709)
Yes, that is my point. Past a few iterations, there is not a lot of value in doing this company wide over and over.. versus making hard big picture decisions on resourcing departments properly.
Re:I worked in Amazon HR and was disgusted at what I was see... by mjr00 on Thursday November 30, 2023 @12:06PM (#38475938)
I don't understand what you mean. The 4-6% URA target is for continually managing out low performing employees. It may not be the most effective way, but that is the intent. It has nothing to do with resourcing departments properly; that's a totally different process and conversation.

Again, I think you are confusing layoffs, which are a reduction in headcount for a department/team, with attrition, where the people themselves are let go but the headcount remains so you can hire to replace them.

Re:I worked in Amazon HR and was disgusted at what I was see... by marcosdumay on Thursday November 30, 2023 @11:34AM (#38475528)
Do hairless employees in a vacuum interfere with each commutativelly or anti-commutativelly?
Re:I worked in Amazon HR and was disgusted at what I was see... by jfindley on Thursday November 30, 2023 @09:29AM (#38473917)
High barriers to entry on the interview process don't mean as much as you may think. Even with the best interview process in the world, you're only going to have a small number of hours to try to evaluate a lot of complex factors about a human you know nothing about. You're going to hire people you shouldn't - and lots of them. You're also going to miss hiring people you should. It sucks, but that's life.

With that in mind I do think your conclusion's a little suspect - there really will be a good amount of underperforming people you really do want to part ways with. Maybe not 6% - I don't work in HR, so I don't see those sorts of metrics - but I definitely have encountered lots of people who got through the interview process but nevertheless had no ability to do the job adequately.

I'm sure a bunch of people will jump on this to then complain about the arduous interview process - but NO interview process is perfect. Having a tough process is a reasonable way to reduce the number of people you end up not keeping on, and expecting any process involving humans to be anything close to perfect is wildly unrealistic.

Re:I worked in Amazon HR and was disgusted at what I was see... by ghaff on Thursday November 30, 2023 @10:59AM (#38475069)
And for roles at companies with very quantifiable outputs--like sales for example--the approach at a lot of companies is not to sweat the hiring process too much and just let go people who don't make their numbers (whether it's really their fault or not). Someone I knew's shorthand for this was that sales managers have no trouble firing people.
Re:I worked in Amazon HR and was disgusted at what I was see... by HDThoreaun on Thursday November 30, 2023 @02:26PM (#38477945)
Right. FAANG interviews generally aren't even trying to figure out if someone will be good at their job. Leetcode tests for IQ and being willing to sink tons of hours into bs to get the job. FAANG companies have decided those are important qualities needed to succeed, but they clearly aren't the only ones.
Re:I worked in Amazon HR and was disgusted at what I was see... by yodsanklai on Thursday November 30, 2023 @12:03PM (#38475900)
> they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

There's no contradiction. No interview process can avoid low performers. There will always be unmotivated people, people who are difficult to work with and so on...

But yes, this isn't cool, but at least, people working there have very high compensation and know it's a competitive environment.

Re:I worked in Amazon HR and was disgusted at what I was see... by chadash on Thursday November 30, 2023 @11:32AM (#38475510)
I'm gonna play devil's advocate even though I agree with your point.

Firing people sucks. As a manager, it's a terrible feeling to tell someone they are out of a job. Not only that, but often times my own pay might be tied to how many people I manage, so in some cases, it's better for me to have people around doing nothing than to let them go. By having a forced ranking/culling, you somewhat alleviate the tendency of people not wanting to fire non-performing staff.

Companies should have a culture where this isn't the case. It should be encouraged to let people go with nice severance. You should be judged on your teams' output, not on how many people you manage. You should be rewarded for doing more with fewer staff. But enforcing this is very hard in a big company while enforcing a 6% cull is easy, so that's what happens.

Re:I worked in Amazon HR and was disgusted at what I was see... by fatherzine on Thursday November 30, 2023 @11:59AM (#38475851)
The point is to instill fear through humiliation. Bonus if you quit on your own, so they don't have to pay severance.
Re:I worked in Amazon HR and was disgusted at what I was see... by patorick002 on Thursday November 30, 2023 @11:10AM (#38475226)
Amazon eng manager here, at least for one more day. I think Amazon is easier to get into than the other FAANGs (I've worked at two of them and was very close to getting into another). This is partially because it's easy/required to manage people out, and partially because Amazon has a rotten reputation in the industry.

It even feels like some teams hire low performers specifically to feed to the pip machine. Supposedly the idea of having a bar raiser in the interview dissuades that, but it certainly feels this way at times.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @11:52AM (#38475762)
Datapoint - as a Wall St tech guy, AMZN & META are the only FAANGs who has reached out to me.. repeatedly. Same for my coworkers.
Re:I worked in Amazon HR and was disgusted at what I was see... by awill on Thursday November 30, 2023 @10:35AM (#38474763)
To play devil's advocate, the flaw in your logic is assuming that because someone passed the interview at a FAANG, they must be good.

No interview process is perfect. Companies, no matter how 'high the entry barrier' make mistakes when hiring. This is how they've decided to correct it.

Re:I worked in Amazon HR and was disgusted at what I was see... by goalonetwo on Thursday November 30, 2023 @11:32AM (#38475508)
>> they have very high barriers to entry in the interview process

You mean ... Leetcode?

I would categorize it as an artificial high barrier to entry that is based on how much you study and a bit of luck. If anything, it is designed to make employees believe they are top-tier.

Re:I worked in Amazon HR and was disgusted at what I was see... by tcgv on Thursday November 30, 2023 @08:59AM (#38473591)
Their interview process, while thorough, isn't failproof. Additionally, it primarily assesses candidates at entry, overlooking potential changes in performance that may emerge after a couple of years within the company.
Re:I worked in Amazon HR and was disgusted at what I was see... by Kon-Peki on Thursday November 30, 2023 @09:10AM (#38473708)
If 6-30% are failing year after year after year, you can't blame the interview process. You could blame the leadership failure that didn't fix the interview process, though.
Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:15AM (#38473762)
Really it's indicative of Amazon treating their employees as disposable. They have enough employment market power still to attract enough great talent to burn through individuals in 2-3 years. Eventually they run out of meat or they soften the process.

Of all the FAANG, I almost admire Amazon for chewing up & disposing of their white collar work force the same way they do their blue collar.

The other guys are all pretty bad to work for at the bottom non-SWE tiers, but have cushy SWE adult daycare office environments. At least Amazon treats all their employees as disposable?

Re:I worked in Amazon HR and was disgusted at what I was see... by selectodude on Thursday November 30, 2023 @11:38AM (#38475590)
Bezos cut his chops in finance at DE Shaw. That’s how every bank treats their employees.
Re:I worked in Amazon HR and was disgusted at what I was see... by twiddling on Thursday November 30, 2023 @04:24PM (#38479361)
< SWE adult daycare office environments

I love that description

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:04AM (#38473636)
It's not failproof, but is it so fail heavy that 30% of employees are underperformers with 6% meriting being fired at all times?
Re:I worked in Amazon HR and was disgusted at what I was see... by throwrhpip on Thursday November 30, 2023 @11:55AM (#38475800)
I was put on a PIP at Red Hat that was quite farcical and very much about personality disconnects between myself and my manager (and made much more annoying by the fact that he had told me before the PIP that multiple other managers had let him know that they would be interested in me being on their team if I was looking for something different - instead he went the PIP route).

There was room for improvement (isn't there always), and on the face of it, to read the PIP "Objectives for success", they all seemed reasonable, and were very ... objective. Specifically to craft some extended documents around a potential product, to capture and present some of the research around that product to a group, etc. About five items.

I completed them. All of them.

My manager and I met for our regular 1:1s where he expressed that things were looking good (well, he no-showed for one, and my skip-level came for another).

I show up to our end-of-PIP review and immediately know the outcome because HR is there with my manager. Part of me was pragmatic. However...

What really ground my gears?

"I have been reviewing the documents and material you created as part of your objectives for the PIP and I feel that they are not of the standard that we need."

I expressed confusion. "When we discussed this in our meetings, you expressed no concern". "They're just not the standard of what we need."

And then literally during the call, I pulled up the documents and discovered/remembered GDocs access list.

I started screen sharing in front of him and HR.

Document 1: Manager - Last Viewed: Never

Document 2: Manager - Last Viewed: Never

About this point he turned his camera off.

Rinse and repeat. Of about 5 documents, presentations, spreadsheets, he'd only ever looked at one of them, at that was months before the PIP.

He mentioned that he had given me feedback more in Google Chat than in our 1:1s. I pulled up our chat history, simple to review, since he'd actually 100% ghosted me for the duration of the PIP. Sitting there in front of HR, with me firing off about a dozen questions, updates, etc., and there's just no responses from manager.

HR had at least the decency to look rather embarrassed about it all. My manager said nothing for the rest of the call.

A few days later someone higher in HR acknowledged that they’d looked at the same things and confirmed my perspective and said that the managers handling of the PIP was not how it should have been but that their decision was final (which was fine, I never expected it to change anyone’s mind).

Re:I worked in Amazon HR and was disgusted at what I was see... by Terr_ on Thursday November 30, 2023 @12:33PM (#38476284)
Oof. I wonder if the outcome could have been different if someone from legal had been on the line. Hostile work environment, constructive dismissal, etc.
Re:I worked in Amazon HR and was disgusted at what I was see... by pierat on Thursday November 30, 2023 @12:39PM (#38476402)
That's what I never get. Management ALWAYS sides with managers, no matter how toxic or illegal they act.

Whereas a terrible manager is worth their weight in radioactive drum of sludge. They will poison products, projects, AND people.

It's my belief that only when management IS the labor, will this be settled (worker cooperatives). Unions are only a band-aid to what amounts to arterial spray and broken bones.

Re:I worked in Amazon HR and was disgusted at what I was see... by Melchizedek on Thursday November 30, 2023 @02:19PM (#38477876)
How did we get to this? WTF happened? To treat another human being like this. The pathetic little weasels cannot even straight out tell someone they’re fired. They have to play this humiliating game of pretending you can affect the outcome and that there’s something wrong with you. Satanic.
Re:I worked in Amazon HR and was disgusted at what I was see... by throwrhpip on Thursday November 30, 2023 @04:02PM (#38479014)
100% - I would have taken a simple "This isn't working out for us. We appreciate your efforts. Today will be your last day." over all this.

For insult on injury, they declined severance "as we do not offer severance for performance-related termination", after acknowledging that my manager had done nothing to assess my performance in the PIP (I suppose their claim will be that the performance issues led to the PIP).

Re:I worked in Amazon HR and was disgusted at what I was see... by tempnow987 on Thursday November 30, 2023 @05:00PM (#38479802)
I'm often confused by folks going to great lengths to "prove" stuff to HR. Why? HR works for the company / manager.

Focus on yourself. Your greatest power is not in arguing with a boss who doesn't like you. You can do things like switch teams internally - just put in for a switch. Start interviewing and work for another company and find someone who does like working with you. Maybe even go work for yourself.

Even when working for yourself, this actually still holds. When it's miserable working with a client, don't "PROVE" to them they are idiots. Do you really want to keep working with someone you've had to do this with? Again, move on.

I've had this happen a few times where the previous boss / client remembers me fondly - and I don't hate them either at the end of it.

Re:I worked in Amazon HR and was disgusted at what I was see... by throwrhpip on Thursday November 30, 2023 @05:53PM (#38480394)
> I'm often confused by folks going to great lengths to "prove" stuff to HR. Why? HR works for the company / manager.

In this case, if they had fought unemployment, there was factual and objective evidence against their case. "On review, his work output was unsatisfactory". "According to Google, you never reviewed said work output."

> You can do things like switch teams internally - just put in for a switch.

This pissed me off - I could easily have switched teams, even per my manager. Until he announced that I was now on a PIP. No manager is going to approve a transfer to their team, then.

Like I said, I had no expectations that any of this would change anything with respect to my termination. I'd moved on, and wouldn't want to keep being there.

But worst case scenario: "The employee's plan said that they could do X, Y and Z. You stated that they were terminated because they didn't do X, Y and Z." "Yes." "How did you determine that?" "By reviewing those things." "But it can be demonstrated that you conducted no such review."

In my state, that would mean they'd have to demonstrate that I was actually fired for misconduct, not performance, to make me ineligible for benefits.

Re:I worked in Amazon HR and was disgusted at what I was see... by Taikonerd on Thursday November 30, 2023 @09:11AM (#38473720)
> ... had explicitly described the compensation cliff and how a lot of people in the good years were proactively leaving, cooling off, and then coming back to reset the compensation instead of going over the cliff.

Could you explain this a bit more? I thought that it was the opposite -- you have stock that's going to vest in X years, so you really want to stay.

Re:I worked in Amazon HR and was disgusted at what I was see... by steveBK123 on Thursday November 30, 2023 @09:25AM (#38473870)
There was something of a cliff at certain levels if you didn't get promoted around the third year. Something about the offer package would subsidize your base pay for a limited number of years until your stock started to vest, to smooth out your pay. However on the third year that subsidy would go away, and depending on the stock performance, your future stock grants could adjust down as well. In practice because the stock had been running up so much pre-2022, by the time the stock vested it was up a good amount.

So if your stock grants & stock price performance after the third year weren't "just so" you could see your TC slip because the salary subsidy went away.

Re:I worked in Amazon HR and was disgusted at what I was see... by izacus on Thursday November 30, 2023 @09:30AM (#38473923)
Yeah, but once X passes, your comp drops significantly - "down a cliff".
Re:I worked in Amazon HR and was disgusted at what I was see... by wickedwiesel on Thursday November 30, 2023 @09:52AM (#38474207)
I know you are sharing some interesting observations, but can we all stop talking about employees as the "fat" of companies and firing of employees as "culls".

> underperformers lying about to cull

is not just bad wording. By definition, there will always be underperformers. A profitable company only has "too many" employees if you think it has to pay a larger dividend to its owners / shareholders or that future growth is mandatory.

Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?

Re:I worked in Amazon HR and was disgusted at what I was see... by pc86 on Thursday November 30, 2023 @10:11AM (#38474414)
> Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?

Because this ignores reality. Especially at FAANG companies, growth is expected and the majority of compensation is stock. If you stop growing, and stop having a profit, your stock tanks, and future compensation - as well as compensation from years prior that is still in the form of company stock - becomes worth much less. You can't hire people who are as good because you're "in decline." Your products falter because talent leaves and you can't find new talent. Even if all the above is imagined (it's not) you now have real impacts in terms of declining application quality and shrinking user bases.

Re:I worked in Amazon HR and was disgusted at what I was see... by wickedwiesel on Thursday November 30, 2023 @02:29PM (#38477988)
I was trying to point out that not every company ownership model is a publicly traded stock company. Your point is totally valid in the context you give.
Re:I worked in Amazon HR and was disgusted at what I was see... by ThrowawayR2 on Thursday November 30, 2023 @11:37AM (#38475576)
> "Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?"

Do you have a retirement plan that contains stock or get any options/stock grants as part of your compensation? Those shares are your ownership stake in corporations and your retirement quite directly depends on those shares increasing in price faster than inflation.

Re:I worked in Amazon HR and was disgusted at what I was see... by wickedwiesel on Thursday November 30, 2023 @02:38PM (#38478079)
Your point is valid but also quite obvious. As soon as you own stock you will want them to increase in valuation. My point is a different one. Publicly traded stock companies have very specific (growth) and often bad (growth, disregarding other impact) incentives. Other forms of ownership can provide a stake for talented employees and safeguard their financial Fortune. I believe a cooperative may better align everyone’s incentives for example.
Re:I worked in Amazon HR and was disgusted at what I was see... by golergka on Thursday November 30, 2023 @11:18AM (#38475321)
> If you have a very competitive interview process and high compensation to attract the best talent, it is unlikely you have so many underperformers lying about to cull annually.

Interview process doesn’t test for everyday laziness. A lot of very smart people who easily solve leetcode are just coasting at their jobs.

Re:I worked in Amazon HR and was disgusted at what I was see... by badpun on Thursday November 30, 2023 @10:09AM (#38474388)
There’s plenty of people who lose motivation to work hard and want to just coast while taking very high salary. Happens in professional sports teams, happens in tech.
Re:I worked in Amazon HR and was disgusted at what I was see... by xkekjrktllss on Thursday November 30, 2023 @08:55AM (#38473546)
>the old Wall St model of doing one cut in one afternoon, calling people into an office and giving a severance is far more humane.

Since when did being "humane" contribute to profit?

>Everyone understood it was about the numbers not about your performance

The idea is literally to make the remaining employees think it's about performance. The company doesn't care what ex-employees think.

Re:I worked in Amazon HR and was disgusted at what I was see... by brianmcc on Thursday November 30, 2023 @09:16AM (#38473782)
There's something to be said, after an initial "reduction in force" happens, for the remaining employees to look ahead and go: OK so I and my team may be at X% risk of layoffs, but with decent-to-good-to-sometimes-excellent severance pay and at least no prospect of dehumanizing PIPs/whatever, I am happy with those odds.

Better than a pervasive dread amongst the whole workforce.

Re:I worked in Amazon HR and was disgusted at what I was see... by A4ET8a8uTh0 on Thursday November 30, 2023 @10:24AM (#38474606)
Even vampires knew that to feed another day, they need to let victim rest a little. Just sayin'

<<The idea is literally to make the remaining employees think it's about performance.

Lol. No. They make them think about whether they can jump ship. edit: Basically, only ones without any options stay.

Re:I worked in Amazon HR and was disgusted at what I was see... by Ferret7446 on Friday December 01, 2023 @04:28AM (#38484865)
Devil's advocate: no matter how "high barrier" your interview process is, you are 100% going to hire duds, and that's only going to be apparent after a couple months at least. "Ideally", the interview process would be those first couple months, but that is illegal and/or not socially accepted.
Re:I worked in Amazon HR and was disgusted at what I was see... by RecycledEle on Saturday December 02, 2023 @01:06PM (#38500513)
If I wanted to buy 50 of the best microwave ovens possible, and I could not buy 2 of the same model, I might do this:

1. Carefully review and test 500 models.

2. Buy what seems to be the best 55.

3. Rank what you have, and return the worst 10 out of 55.

4. Repeat careful reviewing of other possible models.

5. Buy another 10 microwave ovens.

6. GOTO step three.

I thought that constantly hiring and firing was common practice. It also puts e.oyees under stress. Maybe it started at GE?

I do not like it, but I can see the sociopathic boss' point of view.