Here is an example. Ms. Follett [1] made a good case a century ago that value is not created by people but between people. So you need interaction to add value -- something companies are imminently interested in, even if some employees are not. Some interactions, actually anything with more than 3-4 participants, break down over Teams and require face-to-face contact to be effective. Cutting everything down to 4 participants is to put the tool above the people and, to add insult to injury, will create a new pyramid of management levels, which we chucked for good reasons in the last century. So just get together in the office, which you have anyway to set up your football table. Does this mandate a 5-day RTO policy? No, but it shows that there is at least one good reason to get into the office once or twice a week.
Even with mandatory, 5-day-per-week RTO, you may have 2 team members in the US, 2 in Europe and one in Bangalore, all in their respective offices in their respective timezones. The meetings are still happening over Zoom.
True. People need to be at least in the general vicinity, yes.
> you may have 2 team members in the US, 2 in Europe and one in Bangalore, all in their respective offices in their respective timezones
Also true, but even before COVID and 24/7 home office we knew that this kind of team setup sucks and we complained -- loudly -- whenever we had to work this way. And while technology improved the main reasons why we complained haven't changed. In short, that's not an argument for or against RTO, it is one against bad work organization.
I'm barely being facetious. "That polite chuckle" is really a stand in for all the soft power they wield in person that evaporates with WFH. They have lost a degree of control and power, it is basic human nature to look for a way to claw that back.
From https://www.thehrobserver.com/indepth/laughing-at-the-bosss-...
>You mentioned that humour and power is intertwined – what is the social impact of this?
>If a boss is trying to be funny, they are automatically trying to get a response, so the use of humour is never neutral or irrelevant. People have a split second to decide whether or not to fake a laugh, or even how much to laugh – trying to figure out if the boss thinks a particular joke is a little funny or a lot funny. At the same time, they are trying to decide what the consequences of not laughing might be.
original paper https://journals.aom.org/doi/abs/10.5465/amj.2022.0195
I'd bet Amazon's exercise is a hidden layoff process. Other companies probably want to get their money's worth from the office buildings. The management of others wants to see the army of smiling minions that report to them. Others want to see people in the office for control (make sure they're not enjoying too long breaks, or working from the beach, or working double jobs in parallel, etc.). Or a mix of this even between managers from the same company.
I don't see why there would be one reason to rule them all.
People are going to stay or leave based on random criteria. Your company is going to be left with various deficits and it will take a long while to sort out the hiring mess.
This feels more like it's about power. Those with the power leave, likely to competitors.
Immediate supervisors usually know who is good and should be empowered to decide who can WFH. And who they don't want to lose.
Diktats from god are a sign of a disfunctional org.
So if a leader wants, requires, needs, is addicted to that feeling that people are submitting to them, then things will eventually go downhill as in the end the only people who will work for them will be "yes men".
"That polite chuckle" is really a stand in for all
the soft power they wield in person that evaporates
with WFH. They have lost a degree of control and power,
it is basic human nature to look for a way to claw
that back.
That's an interesting angle and I really mean "interesting" in the literal sense.My hunch is that the corporate executive's thirst for power generally works a little differently than that, in ways I find it difficult to express.
Why do people want those executive jobs? Quite honestly I don't feel the primary appeal for them lies in the minutia of those in-person interactions -- the polite chuckles and such.
I do not think they typically care about Cubicle Slave #58332 enough to be gratified when they (either individually, or in aggregate) give up that polite chuckle for an unfunny joke. For them, that would be like caring about whether or not an insect laughed at their jokes -- and caring about your token genuflections, about your small personal humiliations, is still caring.
So what is the appeal for them? Well, money and status, occasionally with some loyalty and/or core belief in the company added to the mix.
It's definitely about power and control.
I'd add that it is also a question of geography. The work place is the place where power exists. And so having you inside the company's walls means you are under control.
He said most of the time was wasted. It was spent on things like preparing slide decks for executives who then didn't read them, but who insisted the work be done in massively compressed time windows and then delivered by taxi at 6am on a Sunday. He viewed it as very inefficient and mostly a matter of bad culture. The senior managers did it when they were young, so they weren't about to let the next generation get ahead without the same sacrifices.
we need to adjust our recipe/theory for coherent/functional constellations of humans unless heightened denial of humanity is in our collective interest
I think that this is the heart of the issue. Everything else is relatively meaningless.
There's a reason people do LAN parties even when you have to lug your rig around, and it's not just food and drink.
In addition, a lot of people facing functions (Sales, Management etc) were done in person. There might be a world where those are possible on Zoom, but the workforce has to be trained for that. Why should a company train their 35+ management stack about online people management, when they can just force the RTO?
But, I also know non-leader individual contributors who firmly believe that in person is better for collaboration, design, and problem solving. Yes, they prefer to be at home, but they believe they need to be in person to do their best work. So, I wouldn't be surprised if many managers believe this too. I disagree with this personally, but I recognize that different things work for different people.
I also believe there are some CEOs who don't own any real estate investments, but feel some responsibility to uphold certain economic values that they believe will help prevent a massive recession that may impact their business down the line.
In other words, I believe there are several factors that are influencing different people to believe in-person is right for their business.
There’s no reason it has to just be one thing
To me that makes a lot of sense and aligns well with my experience of office life. Some people depend on seeing others around them working, or they can’t get much done.
I asked him if he thought it was fair that his self-motivated employees essentially had to provide this service for free to the company, and spend time commuting to do it. Don’t think he could fully grasp the question, didn’t see a problem with that at all.
(This was in Sweden, which has a more collectivist work culture than the US.)
EDIT: But to be honest I think there might be more truth to @kitsune_’s sibling comment.
Ask him if he ever considered actually asking the self-motivated conscientious employees their opinion and preferences - and watch his mind boggle.
I don't need elite developers; I need competent, conscientious "75%" developers. It doesn't make sense to spend time interviewing, onboarding, and hiring, just to expose myself to another risk factor.
Your friend was probably not thinking "fair" or "unfair", rather, what is the employment market bringing him.
Is the employment market actually giving you that?
Anecdotally, I knew a handful of FAANG engineers with 10+ years experience who had gone full remote before the pandemic, and dozens more during/since. Those are the creme-de-la-creme of the employment market, and they are all hanging out at startups who are willing to play ball on full remote, to get access to talent they otherwise couldn't remotely afford...
Yes. Not all applications benefit from FAANG experience. There is a lot of work to be done that pays in the 130-200 range that isn't necessarily cutting edge. I should add, benefits are excellent (major medical) and it's a private office.
> Anecdotally, I knew a handful of FAANG engineers with 10+ years experience who had gone full remote before the pandemic, and dozens more during/since. Those are the creme-de-la-creme of the employment market, and they are all hanging out at startups who are willing to play ball on full remote, to get access to talent they otherwise couldn't remotely afford...
I can believe it. Sometimes, you just need technical excellence to bring a product to market, otherwise you fail. But other times, you can simply apply well understood paradigms to well understood markets and have excellent financial returns.
It's the difference between an excellent business and an excellent product. When you have a choice, choose the excellent business.
Yes, because the employment market is not a free market. You can find (virtually) any employees your heart desires, because workers are highly motivated to not die. In addition, they have no bargaining power, meaning they take what they can get. They don't have visibility either - hiring is a perfect black box to them.
The scales are not only not balanced, they're almost completely tipped. This is why companies can pay below market and still get a constant supply of (shitty) employees. If you simply lower your standards, you can get infinite employees. They could hire children if they wanted, and it would be easy. They could pay 50 cents an hour if they wanted. Luckily, the laws prevent this - but it's most certainly NOT an issue of demand. There's a high demand among children to work and there's a high demand among laborers to work for poverty wages.
We're talking about highly-skilled software engineers and product specialists who are used to being able to command high 6-figure salaries with considerable additional perks (RSUs, bonuses, 3 meals a day on campus, free laundry...)
Those are the folks Meta/Amazon/Google are mandating return to 5 days a week in office. The folks stuck doing manual labour in their fulfilment/data/moderation centres... those ones mostly never were allowed to go remote in the first place.
Everyone likes to believe they're mama's special little laborer. But you're not, you're a cog like the rest of us and the only thing you command is a shitty drip coffee machine in a cramped break room.
This is a matter of class, not a matter of profession. You, and I, are being bullied by our employers because we have absolutely 0 say in how we work our jobs. That's no different than any manual laborer - minus the ones who are unionized.
In a matter of irony, mechanics and such that operate in a union have much more control over their workplace. If their job allowed it, they could trivially strike for the benefit of WFH. That's not a power you have, you're too busy bending over and then later justifying how you wanted to take it all along.
Based on what I observe in my niche, (3) have an enormous advantage when it comes to both hiring and maintaining senior talent.
I wanted to reply to your comment re:Nordics but it seems it reached a limit to comment depth, your experiences are probably related to interacting with a biased sample, a quick google tells me that on average only a couple hundred Swedes immigrate to the US per year.
If I wanted to stretch my budget, I would go to LATAM. Developers marketing themselves as "go remote, stretch your budget further" will see just how far it can stretch.
I'm hiring in the USA because my business requires knowledge of the US business environment (benefits management) and require in-person because it's easier to prevent mistakes which can attract the ire of regulators when you are small and don't have formal review processes.
> I wanted to reply to your comment re:Nordics but it seems it reached a limit to comment depth, your experiences are probably related to interacting with a biased sample, a quick google tells me that on average only a couple hundred Swedes immigrate to the US per year.
Possible, and I didn't interact with only Swedes; I interacted with mostly Norwegians and a few Swedes, so I may be generalizing somewhat. But it really seemed like there was a collective sense of "I need to act as ruthless as possible to run a business here". I don't think American business customs are well understood in practical application.
In a relatively free labor market (like e.g. California’s) that perspective is fine with me, because you probably have to pay more for the conscientious “75%” developers you need. But Sweden has a heavily regulated and unionized labor market where differences in pay are typically motivated by the collectively agreed “fairness”.
I can assure you that your argument would have been just as foreign for my acquaintance.
I think I simply have more information than you do in this case. :)
(Because I know the person we’re talking about, and because I’ve worked in Swedish startups for 20 years, my own and other’s.)
So about 10-20% of the total wealth in the US is in the form of commercial real estate, a significant amount of which is offices or office-adjacent-services that lose value if offices are not occupied.
0. Readably summarized at https://www.barrons.com/amp/articles/net-wealth-is-over-135-... .
I wonder how many underwater office buildings there are in the US right now, and who owns their commercial paper?
Edit: looks like about half of all office mortgages are underwater. Welp, there it is.
And, bringing people back in, especially in the context of e.g. Amazon with thousand of workers, also has lots of knock on effects on other businesses, and there are plenty of copycats who follow the big seven tech companies.
Start circulating studies showing people working multiple remote jobs at once, steer thinking around company culture, normalize it through repetition, send out talking points. Eventually dominos will start failing.
not if you're getting a large benefit from WFH. And the loss from commercial real estate devaluation won't hit everyone equally.
I also suspect (but have nothing to prove this, just a gut feeling) that the effect of pension funds is minuscule compared to the amount of money the elite make. It's a very convenient excuse to not do anything disruptive ever, of course, because "Think of the pensions!!"
So at the very least it's not miniscule, but it depends on how you want to calculate the other side of the equation.
"No loss of productivity" is a flat out lie.
That's your management's problem, not yours. Your labor contract says that you owe the company your time, how they use it is not your business.
Requiring and taking time for purposes other than creating value for the company is nothing more than punishment. I understand being angry that you're sitting in the office twiddling thumbs while others are at home cooking. The solution here is not to punish those people for your own, and everyone's, in-office woes. The solution is to demand better for yourself.
I work in an office 5 days a week. I'll say right now - close to half of my time is wasted. However, I am still here in the office. Yes that absolutely sucks to know I could work 20 hours a week and achieve the same outcome. However, I am not "better" because I have enjoyed the punishment of spending that time. I am not more loyal nor more proficient. I am not less lazy. Pain IS NOT gain - that's a lie told by people with the intention of manipulating you to argue in favor of your own exploitation.
However, management bought 8 hours of your time and not 4 when they hired you.
So the times you’re off on the weekends doing no work is valuable to the company because you’re recharging your mind and possibly also thinking about problems subconsciously.
I went to check my job offer, and it doesn’t mention anything about 40 hour weeks or 8 hour days.
Nowhere in my employment contract does it say that.
Realistically, I am allowed to spend up to 8 hours to work on goals that my employer says I should work on. It is also understood that if the goals are completed earlier, I am free to fill the "free" part of 8 hours with self-learning.
There's also an implicit understanding that certain life activities may happen/overlap with that free time, e.g. eating/picking up kids.
Only in the most pedantic bad take world would your statement be correct.
And if there are people working 4 hours a day remotely, how productive do you think those same people are just because they're sat in an office?
Nutshell: I think this is a nonsense argument.
If you're sitting in an office twiddling your thumbs for 4 hours a day you're not defrauding your employer.
If you're at home working a second job (or mowing your lawn) for 4 hours a day then you're committing fraud and violating your contract with your employer.
Fundamentally it's a legal issue about fraud.
If you want remote work then you need a very different kind of employment contract. (One that specifies concrete deliverables, not time owed.)
So you just want to lord over the minions, even if they're not actually doing anything for half the day? You don't actually care about productivity, you just care that you can exert your power over them and have them rot in a cubicle doing nothing, even if they were doing equal amounts of work in both situations.
Complaining that they're not properly using the time they bought is like claiming you can joyride your neighbor's expensive sports car because he's not using it most of the time anyways.
We're a remote heavy company and we don't have that type of contract, and it all works really well.
So no, you don't need it.
We are now past that point where everyone plays nice working remotely.
I'd love to see actual stats on this, because I hear it a lot on HN (pretty much exclusively from the pro-office side) but I can't imagine there's that many people doing this. Even if there was, why is this a problem? Presumably they're getting work done in those 4 hours that is satisfactory to the business, so what if they do some work on the side as well? Who cares?
I do hybrid (2 times a week in the office) and don't mind it, but I know for a fact that pretty much every single person in my team does much less work on the office days than when they're remote, because we're mostly socializing, taking coffee breaks and taking full advantage of our 1-hour lunch break (rather than the 15 minutes it takes at home to just eat the meal). Most of us will even opt out of office days when we have a big deadline.
Hell, I'm much less productive at the office simply because the chairs & monitors suck. At home I've got a quad 4K monitor setup in an extremely comfortable chair, my own desk, my own food & beverages of choice, my own music blasting as loud (or quiet) as I want it. How could I be more productive in the office?
Turns out most people aren't mischievous children that have to be under constant supervision to get work done, and in fact they were better when given the freedom to approach the work in a way that suits them best.
Your manager, because your employment contract is about time spent, not works delivered.
cue the old saw about how an engineer gets hired back to fix a problem at his old company -- he bills them $2500, $50 for the hour, and $2450 for knowing how to fix the problem.
It's also highly likely that this is a soft layoff, trying to delay the real layoffs in 2025
We will came back quickly in a real modern "StrongTown" economy, of many SMEs fighting with their dynamism, instead of creating slaves with taxes and rents to keep people moving. We will really implement the Green New Deal because we can't in a modern dense city without rebuild it from the ground, but we can for small buildings. We re-create the middle class society instead of the neofeudal society of giants and neoproletarian poor.
Real estate is the most immediate threat for the giants, but not the only.
If they chase them out via RTO, they can be replaced with H-1B's.
If it were just about real estate, then Amazon would not be calling for 5 days a week return-to-office. I don’t think real estate interests are powerful enough to push Amazon around and I don’t think they’re entrenched enough in Amazon leadership to make it happen. As an alternative contributing factor, I suggest that Amazon wants employee attrition, and five day return-to-office is a convenient tool for that. One of the things that makes return-to-office such a convenient tool for employee attrition is that it’s a deniable tool.
In cities like New York, it’s pretty clear that commercial real estate interests are in bed with the city government. I just don’t think that real estate has enough power to push through a return-to-office agenda at the scale that we’re seeing. Don’t get me wrong, I think commercial real estate interests have a ton of influence. I just don’t think it’s enough influence to explain RTO at this scale (but it can explain RTO policies in some specific cases).