So many sellers you see selling 5 of some random.
It's basically those guys with a suitcase in markets selling whatever they got hold of that week.
I live in Australia, and I am really active. Safe to say I will be sweating a lot more than someone living in Alaska who's a homebody, and so may use a bit more deodorant.
This is made even worse by the fact that in order to leave the building (or when you first arrive), you're dressed for the outside weather.
There are more effective means such as tamper resistant RFID tags, but those aren't cost effective for cheap items. And often no one bothers to check anyway.
It would require companies to track serial numbers that go into the store, and serial numbers of items put on shelves, or otherwise legally leave the store. After a while, it'll be clear which items & serial numbers were legelly sold vs. stolen. And, to address the original point, copied stolen serial numbers still aren't any good.
The serial numbers of stolen items get reported to the authorities and/or Amazon, and it becomes their legal problem. As another post in this thread poins out, pawn shops have to do something similar to check for stolen items. So there is some sort of legal framework in place.
Im not saying that this should be i plemented or anything, I'm just trying to say that individual serial numbers might work. It will not be easy to implement, and cost money. But so does rampant theft. Maybe it's worth pursuing.
It’s hard enough to get them to unload you when all they have to do is count pallets like “yep, 22 pallets of potatoes” even harder when they have to break down pallets to count individual cases and would be impossible if they had to verify every single item by serial number.
Even when I used to deliver to individual grocery stores it was difficult because they didn’t plan for unloading the truck on the schedule and they had to stock the shelves before the store opened so more often than not they just got their stuff off the truck as quickly as possible without even doing any sort of verification, just pull the pallets with their store number and let the department heads deal with it in the morning.
It sounds like a valid idea but the amount of labor would be astronomical.
So you’ll be unable to buy serialized deodorant, but toothpaste will still be “off the truck”.
You need an actual consumer law with teeth that gets enforced, not one-off AG litigation.
Even so, as you intimate, it does make it _harder_ to resell stolen phones.
[0] https://en.wikipedia.org/wiki/International_Mobile_Equipment...
I've seen implementing individual labeling of items in two cases first-handed. Both were required by new regulations and both almost kill small companies.
Cost of new equipment (readers, dedicated computer which can work 24/7 in real world in the hands of non-IT people), IT system (you have only one vendor, of course, as it is government-required system, and you can imagine quality of this solution, as it is written by government contractor), support for this IT system and integration with existing POS and ERP (by 3rd party company), all these costs are tremendous in practice. If you are not reseller or distributor but producer, you need additional hardware (typically very expensive one) to apply tags to items on your production line.
Unique tags prices are negligible here.
I've seen this for small custom brewery (with very rudimentary bottling line) and for small imported/distributor of fine and exotic alcohol. Both companies are alive, but they were forced to get loans when implemented new regulations about individual-per-bottle tags, and it was long and painful process in both cases.
Who will pay for this? You. And me. In both ways: some business goes out (think: your nearest papa-n-mama grocery store, which struggles to compete with big supermarket chain already), and other business will rise up retail prices to cover expenses to implement supply-chain control systems. As there will be expenses on all steps from producer to retail store, these expenses will accumulate.
And we already pay (with taxes) for police. Which work is to catch thieves.
UPDATE: And as sibling comment (https://news.ycombinator.com/item?id=33740337) points out, it is not one-time expense for any business in supply chain, as they will need to scan all these tags, and have (much) more warehouse/retail space workers or pay more for more hours. Always, forever.
This _could_ be taken to mean that Tesco employees get a 20% discount if they flash their Tesco ID card, which sounds completely normal to my American self.
This is normal customers, not employees.
https://www.cnn.com/2021/07/15/tech/cpsc-sues-amazon/index.h...
https://www.cnbc.com/2021/05/07/amazon-mails-postcards-to-se...
https://slate.com/technology/2021/12/amazon-listings-wrong-r...
The only pressure on them to do it would be money. And not in "someone decides to not use them to buy some stuff" but getting sued for hundreds of millions
Lots of manufacturers and distributors who play by the rules don't like this because grey market distributors will undercut MSRP on places like Amazon so they will report the listings as fakes to get them removed.
So I steal some consumer goods, put them in individual boxes, send them to Amazon warehouse and they distribute for me.
I simply never put that together.
But surely Amazon is literally handling stolen goods?
Is there a smoking gun email?
https://www.sfchronicle.com/crime/article/Bay-Area-retail-th...
Of course if it's some popular in-demand book, it was almost certainly stolen. Most of the free library books I've scored are 50 year old textbooks about obscure/obsolete topics.
If Amazon were a mom and pop fence, the local cops could bust them in a sting. But Amazon is a huge megacorp, so even if the cops try to catch them in a sting nothing will stick because Amazon will claim their shear scale rendered them completely oblivious to everything and therefore not criminally culpable.
Yeah, it's bullshit.
If you can prove Amazon has or sold your stolen goods you can absolutely be made whole by following a process.
I don’t really think our system errs on the side of justice but I think the remedies available to victims in these two scenarios are about appropriate to the respective scenarios.
But if Amaozt doesn't care, this system is not enough to convict a criminal.
I’m sure he’s only one of many. There’s nothing Amazon can do without banning such sellers.
It's sunk cost fallacy to just think "I must use this thing if I can only sell it at a loss."
While arbitraging deodorant sounds silly, I have bought EU roll-on deodorants online before because they're not much of a thing in North America. And they don't melt into a mess in a hot car.
Deodorants are hardly a thing in SE Asia, partly because of biology/genetic differences: https://www.nytimes.com/2018/02/02/business/china-consumers-...
Tax evasion may be profitable, so is shoplifting.
I do more ebay as I won't touch selling used on amazon but in the past I have bought pallets of new stuff at local auctions and sold them on amazon for significant profit. Ended up with several cases of Ember mugs once. Forget the price per mug but think I paid ~$600 and sold em for ~$2400 on amazon.
These are about $10 in a bodega or cvs in Manhattan.
[0] Dove Men+Care Antiperspirant Deodorant With 72-hour sweat and odor protection Extra Fresh Antiperspirant for men formulated with vitamin E and Triple Action Moisturizer | 2.7 Ounce (Pack of 4) https://a.co/d/dR2J1B0
Do you live in a microhome? Deodorant sticks are tiny, surely you can store 3 of them under your sink for months without too much suffering.
Never noticed any problems with them.
Mine is 2 years
Or one stick for £3.
…people who do not have any deodorant, who are in NYC, and would like to not stink now.
The reverse is usually true in the UK. Amazon is great for convenience, but most of the time, physical pharmacies and/or supermarkets are cheaper for these type of products. Not to mention discount stores like Poundland.
It's not as though the thieves hire workers to do this for them. It's something they can do themselves while tweaking.
Blame the people stealing and the system that refuses to prosecute them.
TFA addresses this directly.
Amazon isn't a pawn shop. They have a lot of choice when it comes to dealing with known businesses.
The more pressure they receive from the public and regulators to put a stop to those dastardly shoplifters, the more room Nike has to stop people from selling Nike shoes without a badge of certification from Nike.
It's mind boggling that folks are defending the ability to sell stolen goods, while wanting to harshly punish petty theft.
I’m not seeing anyone defending selling stolen goods just saying it’s nearly impossible to tell where the goods come from.
Product gets refused for various reasons and the trucking companies aren’t really in the business of selling goods so they just get rid of it. I’ve seen them refuse a whole pallet because one box was run into by a forklift before.
Sometimes they tell you where to take it, sometimes they tell you to just get rid of it (usually only if it’s a couple cases) and if it’s not something you particularly want you just find some random person who does want it or a dumpster.
Not to mention all the other cases people have explained in this thread.
I am also not denying that Amazon and eBay can operate as easy targets to fence stolen goods. What I am suggesting is that demanding Amazon "do something" about goods that fell off the back of a truck essentially means that any seller who doesn't get an Official Licensed Dealer badge or equivalent from a name brand company cannot do business on the internet.
The only way to combat this from Amazon's side is to ban all sales not authorized by the original manufacturer. There's no way for them to tell on their end whether goods were legitimately purchased or not, and any system used to track these sellers or prevent them from operating would give big brands a "delete" button on sales of their products worldwide.
As someone who is not a fan of software licensing for physical goods, this terrifies me, and bringing that regulatory environment as a response when we aren't willing to prosecute people for these crimes seems a bit much.
Your suggestion would generally be incorrect. Prosecutors in _some_ jurisdictions are choosing not to prosecute petty theft, but when organized crime cases are brought to them, they are prosecuting them.
Police, however, have done a poor job of investigating these crime rings, and in some cases have chosen not to make arrests to push a political agenda.
More enforcement against petty theft won't stop the organized crime problem.
You're going to an extreme on how to stop the illegal sales. Amazon could, for instance, stop allowing sales from any company that has fenced illegal goods through them. They could only allow well established businesses that have existed for x years to sell, or heavily inspect companies younger than x years. They could get lists of well-known resellers from manufacturers and heavily inspect businesses not on those lists.
You seem to have a weird position that Amazon is some innocent player in this exchange -- they are making money from every one of these illicit sales. They enjoy benefit from looking the other way -- its not that there are no processes that can halt or greatly reduce the problem.
Theft is prosecuted ffs, the issue is that it has become so lucrative (because of the easy way to convert the stolen items to money via amazon/ebay) that the system is being flooded by people stealing. In no reality can you catch 100% of shoplifters, but there is a reality where you make both sides of the act more costly with less reward (high chance of getting cought and prosecuted + hard to gain value from the goods).
No it isn’t. That’s a pretty basic part of living in a country with rule of law.
>calling people progressive to enforce that is a bit strange
Indeed, it’s strictly regressive.
This is an incorrect framing: the law is that companies must know their suppliers, at least to the extent that they can demonstrate good faith compliance with laws around stolen, counterfeit, smuggled, etc. goods.
Given that Amazon has repeatedly been supplied evidence of fencing on its platform, it would be difficult to accept a defense from ignorance.
> Given that Amazon has repeatedly been supplied evidence of fencing on its platform, it would be difficult to accept a defense from ignorance
That doesn’t make any sense whatsoever, Amazon being generally aware that there is fencing activity happening on their platform does not make Amazon liable.
Every US state that I'm aware of makes it a crime to knowingly receive stolen property. Most additionally make it a crime to re-sell stolen property. On top of that, it's a Federal crime if the stolen property crosses state borders.
Here, for example, are NY's statutes on stolen property: Penal Law Ss. 165.40 through 165.65[1] (you'll need to navigate on that page to each section). In particular:
* It is not a sufficient defense to claim that the original thief has not been convicted or identified: § 165.50, bullet 1.
* Possession of stolen property encompasses the intent to sell that property: § 165.55, bullet 1.
> Amazon being generally aware that there is fencing activity happening on their platform does not make Amazon liable.
This implies passivity, when the relationship is an active one. If Amazon was an unstructured marketplace with individual business relationships between buyers and (potentially criminal) sellers, this argument might work. But that's not what FBA is, and it's not how these products are sold (you aren't buying Honest Abe's Big Brand Shampoo, you're buying Amazon-fulfilled Big Brand Shampoo).
[1]: https://casetext.com/statute/consolidated-laws-of-new-york/c...
For mens rea you’d need to know that the specific property you are receiving is stolen. Not that some of the amazon-scale quantities of property you’re receiving is inherently going to be stolen.
> This implies passivity, when the relationship is an active one
Doesn’t matter, Amazon still isn’t aware.
"We run such a large and haphazard business that we inevitably do a little crime" is textbook culpability via negligence.
Edit: And, to be absolutely clear, I do not believe for one moment that it isn't within Amazon's technical capabilities to detect at least some percentage of likely stolen goods on their site. This is merely the weakest possible argument for responsibility on their part.
There’s no amount of vetting that could solve this.
> "We run such a large and haphazard business that we inevitably do a little crime" is textbook culpability via negligence
Accepting goods for sale from third parties is not negligent.
I said exactly as much in my first comment.
Edit: This is at least the second time you've minimized an important piece of context: the problem is that they're accepting stolen goods, with multiple municipalities repeatedly warning them about it. Treating that as a "scale" issue doesn't wave the crime away, any more than throughput at a meatpacking factory would be a defense for the occasional employee being caught in the slaughter line.
Again, rule of law. Reasonable effort is to do nothing unless they have information that would make a reasonable person believe that the specific goods were stolen.
There’s no expectation that Amazon would investigate the providence of the goods they receive.
> Edit: This is at least the second time you've minimized an important piece of context: the problem is that they're accepting stolen goods, with multiple municipalities repeatedly warning them about it.
No, I’m not. Amazon receives unimaginable amounts of goods, of which only a vanishingly small fraction is stolen goods.
> Treating that as a "scale" issue doesn't wave the crime away, any more than throughput at a meatpacking factory would be a defense for the occasional employee being caught in the slaughter line.
Are you serious? Surely the odds of an employee ever getting caught in the slaughter line must be greater than zero?
Surely you understand that if we were to infinitely scale the meatpacking factory, we’d be essentially guaranteed to see employees get chopped up.
This simply does not matter in the eyes of the law. What matters is receiving stolen goods, period. The degree to which they do will solely determine the degree of the statute applied.
I think I'm just repeating myself at this point, so this will be the last time: there are different standards for culpability, and each exists for a reason. Accidents happen all the time, and we don't generally refer them for criminal prosecution unless they meet a standard of intentionality, knowledge, recklessness, or criminal negligence.
To use the slaughterhouse example again: nobody expects a slaughterhouse to be perfectly safe. However, we do expect a slaughterhouse to not recklessly or negligently expose its employees to danger. Nobody expects Amazon to perfectly avoid sales of stolen goods. However, we do expect them to pursue reports of stolen goods made by victims and investigating DAs.
Not saying warnings don't happen when probable cause exists to prosecute a crime, but I think we're missing the content of these warnings before we get ahead of ourselves about what to think about them.
Besides, providing a warning actually helps the prosecution establish the crime: it’s much easier to argue negligence or recklessness if they can produce a history of repeatedly giving the company an opportunity to fix identified issues.
Right, pawn shops are held to a higher standard. They have a relationship with the local police and are made to keep records. Amazon is a better fence than your average pawn shop.
You are taking a pretty bit straw man here -- is your claim that there is no way to enforce procedures to curb stolen goods while selling other goods? I think every other seller that has been used as a fence in history would beg to differ -- just go to your local pawn shop.
Completely pointless idea.
Regulating away legitimate secondary markets to sell on leaves us all paying higher prices. If brands and retailers believe it’s really retail theft causing all of this I invite them to track their goods better and run sting operations. I guarantee this type of money is going out the side door a truckload at a time, not the front door stuffed into someone’s shirt.
But the “progressive prosecutor problem” is a made up lie. Even in San Francisco where a DA recall vote actually succeeded it was obvious (and immediately proven[0]) that SFPD were actually just refusing to respond to calls:
https://www.sfchronicle.com/crime/article/brooke-jenkins-sf-...
There's tons of stuff on Amazon that goes for more than retail, and people buy it for the delivery convenience. And there's nothing wrong with that.
Heavy handed regulation always sounds better in hypothetical perfect knowledge scenarios, but kind of sucks for everyone in the real world.
And that simply gets you an application. No guarantee of being picked.
I have zero problems with a business having to prove - to whatever degree - they are legit.
Finance institutions have a KYC thing. Maybe Amazon needs a KYTrader.
Trafficking in stolen property is a felony. That's true whether you definitely know it's stolen property or if you definitely should have known (recklessly trafficking). You, if you repeatedly did it out of your small business and ignored complaints, would face prison. Why does the law apply differently to Amazon?
My guess is, if you told Amazon's CEO that he had one month to substantially reduce trafficking or face felony prosecution and prison time - I bet you'd see severe reductions.
Yes, if you operated your business in a way similar to Amazon the cops and prosecutors would in fact almost certainly ignore you.
If I were a multi-hundred billion dollar business operating like Amazon, then of course cops and prosecutors would ignore me. Laws aren't for rich and powerful companies - they are for individuals and small business owners.
The reality is that Amazon breaks the letter and spirit of the law. (Depending on jurisdiction) laws against trafficking stolen property do not require that the police catch you red handed in a sting, the law doesn't even require that you actually do know you are selling stolen property - you can be charged if you had a reckless disregard for selling stolen property. The spirit of the law is that selling stolen property makes theft more profitable and that will mean more theft which is bad so let's not sell stolen property. Amazon is obviously providing a way for thieves to profit.
Again, repeated violations of the letter and spirit of the law reported in major newspapers, and no criminal consequences for Amazon. Do you think if your local paper was repeatedly writing stories about how Pawn Shop X was helping thieves profit, that local police and prosecutors would just shrug and point to that webform + mail setup? I don't.
Even if you couldn't get a "slam dunk" case going after corporate leadership for this, you could try. Amazon has actually violated the letter and spirit of the law so it would be fair to bring a case against them. If the jury acquits, then wait until you find evidence of the next theft ring reselling on Amazon and bring new charges.
Even without a conviction I don't think corporate leadership would accept facing a jury trial once a month with the possibility of a conviction and prison time. Instead, Amazon would substantially improve protections on reselling stolen property - which is the desired outcome.
Not immune, just saying that the way police traditionally approach stolen property cases basically requires the suspect to be on tape acknowledging receiving stolen property. The reason they do that is because is the law requires them to show knowledge or that a reasonable person would know the property is stolen. Unless they find an email where someone in the company is notified that a seller is selling stolen property and doesn't do anything about they probably don't have a criminal case. What they could do is sue, get a "consent decree" and as part of the settlement force Amazon to implement more rigorous seller identification or something like that. But I doubt any Amazon employees are going to jail over this.
*of course this does not exonerate the original thieves, but as a matter of practicality it is going to be easier to hit a single large offender than a myriad of small ones.
Either way, if you possess stolen goods, they will usually be taken from you and returned to their owner. If that happened to a lot of Amazon customers, the refund volume would encourage Amazon to crack down on their supply chain.
I don't know if it's a crime if it's just "somewhere we must be buying stolen goods, but we don't know where." I'm not a lawyer but I think knowing that the specific item you bought/sold was stolen would look differently in court than just having some vague knowledge there must be stolen stuff somewhere in the supply chain.
Pawn shops got the receiving end of this deal a while ago. Now it's Amazon's turn.
Only in cases of strict liability are intentions not usually considered, which mostly include minor offenses (infractions) and a few major ones like statutory rape. Possession of items that are illegal to possess in any situation is another case where strict liability applies, but possession of legal goods that “a reasonable person” would not be aware was stolen does not fall into this case. Amazon sellers sign a contract saying the goods they offer for sell are their legal possessions to sell, giving Amazon plausible deniability as if anyone breaks the law, as the seller would then also be breaking their rules as well.
I think we need to ask ourselves the harder questions of why people are stealing and figure out how to address that issue. Just like how we here tend to condemn technological solutions for social problems, tons of legal regulations can be fairly criticized for a being a legal solution to a social problem.
And Amazon can't exactly plead "plausible deniability" in an absolute sense here, because they ought to be aware that they're acting as a fence, and they ought to be aware that their processes are insufficient for reducing the degree of theft that's going on. If they've deliberately chosen to be ignorant of those facts, it would actually raise their level of culpability.
Finally, your analogy of legal solutions to technical solutions fails. In a democracy, legal solutions exist to meet the burden of social expectations. They do not stand outside of society. Unlike democratic laws, technical solutions are usually imposed on a community by people with disproportionate power - laws are created on a one person - one vote basis, but technical solutions are usually created on a one dollar - one vote basis. Therefore, technical solutions are usually not responsive to the needs of a society, and are far more likely to represent someone's One Fantastic Idea to Solve All Problems, rather than a compromise of interests resulting in social norms that can be imposed on defectors.
This is exactly an occasion when existing laws should be used, rather than plea for the devaluation of trust and law by ignoring laws simply because they might be applied against a powerful person.
As long as they feed info to the police, they can deal in property that’s “possibly but not probably” stolen.
And even “definitely stolen” provided certain circumstances are met: like if the item was insured and insurance paid out.
If Amazon can ship products to my house within 2-hours, it certainly can crack down on selling stolen goods. It just has zero incentive to.
Besides, if I want to sell a used book on Amazon, maybe I don’t have the receipt anymore.
No, the easiest solution is to prosecute shoplifters - not to reorganize honest society around them.
If cities don’t want to do that anymore then products will be expensive and difficult to buy - and eventually there will only be Amazon left.
It's also interesting how the HN crowd will jump to protect a company's profit except when it's about the few love to hate you entities.
Perhaps thats why I've noticed a large number of complaints related to CVS-type items sold on Amazon: used items, counterfeit items, diluted items, etc..
A fence is providing a few semiseparate services:
1. They will buy stolen goods. You get a lower price, but you don't have to face nasty questions like "how did you get this?"
2. They may assume the risk of policing. If you stole something surprisingly important and it gets thoroughly investigated, the fence goes to jail, and you don't.
3. They locate people who want to buy stolen goods. It's easy to conceive of this as a service they provide for their own benefit, after buying your stuff (#1), but in reality you can't really do either without the other one.
Amazon commingling inventory lets it provide service #2. The police can establish that a stolen object was delivered to an Amazon customer, but if it came from a commingled pool, they can't establish who sold it.
But Amazon's whole concept is to provide service(s) 1 and 3. This would make it fairly strongly parallel to a fence who, when the police show up, lets them know where to find you. But even then Amazon is still doing the largest part of fencing; usually the police don't show up. The hard part is locating the customers, and that's what Amazon does.
At least it's Amazon losing money then rather than Amazon benefiting from crime against competitors.
Same as if stripe, google ads and shopify were used.
They don’t take possession of the items at any time. Even if they warehouse has them, they are in the same boat as uhaul or a storage company.
More likely this stuff is sold on ebay
I have doubts about this.
It does link to Amazon's seller central but I don't have an account to see the actual list.
Source: I have a seller account on Amazon.
But it could be that maybe one of them is a legit seller/vendor and buys these stolen goods off of these crooks or doesnt even know about the fact that they are stolen.
There are lots of Facebook groups for amazon sellers where people often post “liquidation” sales so maybe this could be a way to do it.
I sure hope so.
Amazon seems to only carry many common household items through dubious 3rd party sellers.
On the subject of deodorant, I've received the wrong type from Amazon multiple times, including some that obviously came from a foreign market. I ordered Dove. That can't be difficult to source from the manufacturer.
I just want Target to bring back Subscribe and Save so I can ditch Amazon completely. Third party fulfillment ruined Amazon's store.
Amazon has "Amazon Invoice Verification" for sellers selling large quantities of merchandise. But I personally do not want Amazon trying to check if Mr. Doe just wants to sell a couple extra tubes of deodorant he bought by mistake.
Can that be abused by thieves? Sure, but not everything is fixable.
Not fixable.
or, take the other approach, and sell it slightly higher. this will easily remove the suspicion that you are selling stolen goods. in fact, you might get more sales from people deliberately looking to not purchase from the lowest price seller. it's genius, and i see no fault in this plan whatsoever.
Amazon should not be required to do anything about this, that’s why we pay cops.
No matter what kind of weird games you choose to play, there’s no way amazon has a guilty mind here.
Yes, indeed. Would you like to present a theory as to why they would?
>Then why does Amazon employ people to deal with this problem?
These people are called “lawyers”, they deal with many other problems too.
This is text book rumor-mongering and spreading misinformation.
Bodegas.
Anyway, to get to my point; turns out I do know fences - basically anyone with an Amazon account, and I know a lot of fuckers with Prime. For the low investment of polyfill bags and other shipping materials, and this one weird trick called stealing, you too can make money online! Just take your stolen goods, send them to Amazon, and they'll take care of selling them for you. All you gotta do is some computer shit, and some packaging, and then send it off to Amazon. Because your supply costs are cheap, you can undercut your competitors (but not by too much) and rake in the profit. Amazon supposedly is cracking down on this but I have yet to see any meaningful evidence of any real enforcement.
The economist article avoids naming names, but what you're looking for to get started is Fulfillment by Amazon (FBA).