News for hackers. Stuff that matters.
Re:Americans are drowning in spam by parkingrift on Monday April 18, 2022 @09:30AM (#31070263)
Spam calls and texts have basically ruined the “phone” aspect of my iPhone. I now have my phone set to auto ignore anyone who is not in my contacts list. For SMS I enabled the filtered view so I only see messages from contacts.

The end result is that the spam is mostly hidden away, but it’s still there. Full of garbage.

I honestly wish I could deny-all by default. Hey email solved this problem for me for email and I want an equivalent type of service for phone and text, now.

Re:Americans are drowning in spam by everforward on Monday April 18, 2022 @09:54AM (#31070597)
Just your phone? Practically every means of contact I have is flooded with useless crap messages. My phone, email, and physical mail are all nearly useless. I barely bother to check them anymore, because for every 1 legitimate message I get, there are dozens of spam ones.

> I honestly wish I could deny-all by default. Hey email solved this problem for me for email and I want an equivalent type of service for phone and text, now.

I would love an information-lock based system. Basically those "What's your mother's maiden name?" security questions, but repurpose them so other people have to answer them before they contact me.

I'm pretty sure even a basic "What is my name?" security question would eliminate most spam. For those more infuriated by spam, you could set it to something random and effectively have a password to contact you.

Re:Americans are drowning in spam by macksd on Monday April 18, 2022 @10:34AM (#31071192)
I don't think the physical mail problem gets talked about enough. Maybe it varies - because I actually don't have much of a problem with spam text messages myself - but one of the bigger chunks of my HOA bill lately is the cost of the daily emptying of a large trash receptacle by the mail boxes, because everyone opens their box and immediately dumps 90% of that crap into a shared trash can. What a waste.
Re:Americans are drowning in spam by ljm on Monday April 18, 2022 @11:41AM (#31072181)
This is one of my environmental bug-bears. How much non-recyclable, glossy paper is wasted on marketing bumf that gets distributed across a whole country only to land directly into the trash, possibly landfill? Even if it was recyclable, it's still serves no functional purpose except to be disposed of.

In the UK politicians also send out these kinds of flyers in bulk (never mind the inundation of flyers for takeaway food, Domino's Pizza, Papa John's, etc.)

For any single piece of legitimate mail (which is vanishingly small as most stuff is paperless now), there are perhaps 20 or 30 pieces of junk that come with it over the course of a few weeks.

I honestly wish it got legislated against. Junk mailers aren't entitled to offload their waste through my letterbox. I don't understand why they have the right to shove advertisements into my own home.

Re:Americans are drowning in spam by rolph on Monday April 18, 2022 @01:28PM (#31073811)
in my area, they [junkmailers] actually interfere with delivery of mail, as a postie is not allowed to put anything in a mailbox that cant be closed [for privacy/security] so when the junk carrier shoves it full, your real mail cant be delivered.

[adndm] no posties cant [as in not allowed] remove anything, even if they just put it in there and realized its the wrong address

Re:Americans are drowning in spam by xxpor on Monday April 18, 2022 @01:47PM (#31074052)
In the US, no one except actual USPS mail carriers are allowed to deliver anything into a mailbox. Everyone except the tiniest operations take that pretty seriously, since the US postal inspectors (mail cops) are extremely serious.
Re:Americans are drowning in spam by everforward on Monday April 18, 2022 @11:04AM (#31071649)
The waste is a problem, and another big issue is that it undermines the purpose of the USPS. A major reason why the USPS was created and continues to exist is because the government needs to be able to contact people. Taxes, censuses, legal proceedings, etc, there are a lot of times the government needs to be able to contact people.

Allowing bulk spam mail to use that channel of contact is contrary to its purpose. It's not a place where I get high priority messages with delivery confirmation to make sure I get them anymore. It's a place where random flyers get stuffed, and the government insists on mixing their messages into that stream of crap.

USPS should stop bulk delivery entirely and have FedEx and UPS do it. They're not allowed to put stuff in my mailbox (and literally can't, because they don't have keys). At least then we restore the line. Things in the mailbox are important. Things that get left on my doorstep might be, but probably aren't.

Re:Americans are drowning in spam by lazerpants on Monday April 18, 2022 @11:09AM (#31071733)
But USPS is underfunded and according to the source below they made $13.9B from marketing mail in 2020. As long as USPS is underfunded it is a necessary evil.

https://qz.com/emails/quartz-obsession/2062562/

Re:Americans are drowning in spam by brimble on Monday April 18, 2022 @11:31AM (#31072040)
> But USPS is underfunded and according to the source below they made $13.9B from marketing mail in 2020.

I would happily pay (napkin maths) $40-50 more in taxes per person per year to make this fucking stop.

Shit, it'd save my city some money. Less trash.

Re:Americans are drowning in spam by potta_coffee on Monday April 18, 2022 @12:01PM (#31072506)
I'd happily pay zero more taxes, and have the USPS properly funded using money that used to pay for overpriced cruise missiles or Navy ships that don't even function.
Re:Americans are drowning in spam by AnimalMuppet on Monday April 18, 2022 @12:25PM (#31072847)
Go the other way. Charge the spammers more for delivering their trash.

No, this won't eliminate it. It will give you less of it, though, and give the USPS more money. Win/win, even if we don't win as much as we would like.

Bulk mail currently gets a discount compared to individual letters. Eliminate that, and we'd see less bulk mail.

Re:Americans are drowning in spam by macksd on Monday April 18, 2022 @01:12PM (#31073585)
This discount is what got brought up when I complain about this on NextDoor and Facebook. Local business owners who are contributing to the spam, whose circulars are among those I just immediately throw in the trash, don't want to pay more. I'm very curious if they actually track the ROI on that advertising. I've asked - one local business found they got nothing from mailings anyway. But that's just a sample size of 1.
Re:Americans are drowning in spam by steelframe on Monday April 18, 2022 @01:29PM (#31073815)
You are in the minority. As evidenced by the proliferation of overlay ads in their smart TVs, people are extraordinarily price-sensitive when it comes to something they can put a hard monetary value on. "This costs you $50" is something people are significantly more hostile toward than "This costs you some of your time, attention, and peace of mind" because in general we're really bad at assessing the value of our own mental well-being.
Re:Americans are drowning in spam by invalidOrTaken on Monday April 18, 2022 @02:00PM (#31074223)
It's not that they care a ton about price (they do, but), but that price is verifiable, certain, and stable,, while future benefits are not, or might be rugpulled.

I have lots of problems w/crypto, but one thing they've gotten right is the credibility of self-binding. Without that, it's just hard to trust any actor on their future behavior---from Reagan's immigration amnesty, to cable tv's ads, to funding government agencies that ("this time") will fix a problem.

(None of this is motivated by any dislike for USPS, which I generally like. I'm just talking about people's (imo justified) reluctance to trade the known for the unknown).

Re:Americans are drowning in spam by nimih on Monday April 18, 2022 @01:36PM (#31073919)
>As evidenced by the proliferation of overlay ads in their smart TVs

Genuine question, is it even an option to pay $X more and get an otherwise identical TV with no overlay ads? It's admittedly been 7 or 8 years since I last purchased a TV, but I don't remember such an option being available at the time, and the only time I can ever remember seeing that sort of choice being available was with the kindle, where it's very explicit that the ad-free (but otherwise identical) version is like $20 more (or, was when I bought my kindle, which again was many years ago).

That being said, I'd be extremely curious to see sales numbers for ad-free vs ad-laden kindles, although I sort of doubt I'll ever have the chance to.

Re:Americans are drowning in spam by brimble on Monday April 18, 2022 @01:41PM (#31073967)
Economies of scale and some sort of insufficient-competition market failure seem to sometimes make relatively-niche choices far more expensive than they "should" be, and TVs seem to be one of those cases—so you end up with manufacturers making $100 extra dollars (numbers made up, but bear with me) per panel on ads, but it'd cost you $1,000 to get the same panel without ads, which distorts apparent consumer preferences (pushing that niche even farther out of the mainstream, and so making the gap even worse).
Re:Americans are drowning in spam by colinmhayes on Monday April 18, 2022 @12:14PM (#31072697)
I think you're heavily in the minority here.
Re:Americans are drowning in spam by brimble on Monday April 18, 2022 @12:47PM (#31073207)
Just one hour a year at median individual hourly income lost to junkmail and you're, what, at least halfway to that cost? One important missed letter every few years can easily cause more harm than several years of that fee. Seems like a good deal to me, even if I'd rather (as another poster wrote) just spend slightly less on the military and give it to the USPS to make this stop.
Re:Americans are drowning in spam by macksd on Monday April 18, 2022 @11:22AM (#31071927)
I never cease to be amazed how much I pay in taxes and then whenever there is a government service that is necessary or desirable for me, I have to pay to use it or endure shit like this to subsidize it.
Re:Americans are drowning in spam by OJFord on Monday April 18, 2022 @12:21PM (#31072787)
Well for one thing you're also subsidising ('subsidising') all the people who earn less and pay less tax than you; not to mention all the people who are net paid by taxes.

I've never lived in the US and I do hear that perhaps it isn't particularly efficient with tax money, but still, if you looked at the average tax paid instead of your own it might not be nearly so amazing?

Re:Americans are drowning in spam by gernb on Monday April 18, 2022 @01:16PM (#31073632)
A good reference?

https://countryeconomy.com/taxes/tax-revenue

I'm not sure what other things to take into account. For example it says tax collected in Luxemberg is $44k per capita. Vs USA at $16k per capita. I'm sure another issue is 20% of USA taxes going to military?

Of othe places I've actually spent significant time, Singapore and Japan seemed to have pretty great government services and their taxes collected per person are lower than the USA. But I also know their cultures are different and that there are less people that need government support

Re:Americans are drowning in spam by guru4consulting on Monday April 18, 2022 @12:19PM (#31072762)
USPS is operationally profitable for a long time. They have this requirement to save large amounts for future pension obligations that keeps them in red.
Re:Americans are drowning in spam by WorldMaker on Monday April 18, 2022 @02:36PM (#31074692)
Also, Congress retains the ability to use USPS profits at will for their own projects, versus a true corporate model where profits would be reinvested back into the "business".
Re:Americans are drowning in spam by andrepd on Monday April 18, 2022 @11:45AM (#31072257)
That cost isn't saved, it's just shifted somewhere else, as demonstrated for example by the daily emptying of trash that op described.
Re:Americans are drowning in spam by altdataseller on Monday April 18, 2022 @12:30PM (#31072924)
I’d pay $0.10 for stamps vs the 5c now (is it 5 now? I have no idea)
Re:Americans are drowning in spam by mod on Monday April 18, 2022 @12:39PM (#31073057)
They're around 60 cents right now.
Re:Americans are drowning in spam by Sindisil on Tuesday April 19, 2022 @10:20AM (#31083505)
USPS first class "Forever" stamps currently cost $0.58.
Re:Americans are drowning in spam by mumblemumble on Monday April 18, 2022 @10:51AM (#31071431)
At one point I got my physical junk mail load down to a trickle by writing "refused - return to sender" on it and dropping it back in the nearest mail box. The sender has to pay for return postage, so that will get you dropped off their lists right quick.

Unfortunately, it's high maintenance, and it doesn't take too much of a lapse to get back up to the usual junk load. But I occasionally like to daydream that, if we could get enough people in the USA to do this, the junk mail industry itself might become financially untenable.

Re:Americans are drowning in spam by castlecrasher2 on Monday April 18, 2022 @10:59AM (#31071570)
>The sender has to pay for return postage, so that will get you dropped off their lists right quick.

Actually, returning an unopened USPS-shipped letter or package doesn't cost postage at all. They probably removed you since you essentially took the time to communicate that they're not going to succeed with any future mail.

Re:Americans are drowning in spam by pokey00 on Monday April 18, 2022 @01:00PM (#31073408)
I've tried this before, writing "return to sender" on spam, except was putting them back in the mailbox with the flag up. The mailman threw a minor fit after the 3rd or 4th time I did it, left a note in the mailbox complaining about it, and started circling with a pen "or Current Resident" on every piece of junk mail. I quit after that because pissing off the mailman is not worth it and I wasn't about to take the fight anywhere past that.
Re:Americans are drowning in spam by istillwritecode on Monday April 18, 2022 @02:10PM (#31074342)
I like those little business-reply-mail envelopes. I tear up everything and put it in those envelopes and send it back. They DO have to pay for those to be returned.
Re:Americans are drowning in spam by zmgsabst on Monday April 18, 2022 @11:08AM (#31071718)
I wonder what it would take to create private sort centers:

- slap “refused — return to sender” stickers on all the junk and drop it in bins for USPS

- bundle your actual mail and deliver it

Re:Americans are drowning in spam by mrb on Monday April 18, 2022 @01:07PM (#31073506)
I have a PMB (I've tried https://virtualpostmail.com/ and https://earthclassmail.com/) and never receive any junk mail. They either scan your mail to PDF, or bundle it and forward it to another address like your home. For some reason which I don't understand, marketers don't send junk mail to PMBs.
Re:Americans are drowning in spam by hedora on Monday April 18, 2022 @12:39PM (#31073072)
Oohhh. This could be done without postal service cooperation. Just stamp all the junk mail, and put it in a curbside bin.

Once a month, a service pickes it up, then leaves a dumpster of spam next to the local USPS mail drop. (Or shovels it over the counter at the post office.)

Also, provide a list of houses subscribed to the service to the USPS. The ball's in their court now!

Re:Americans are drowning in spam by zmgsabst on Monday April 18, 2022 @12:51PM (#31073255)
I don’t think you’d need more than regular business service:

- postal worker comes every day, with pre-sorted bins and leaves with outgoing bins; businesses already do this.

- first you re-sort the pre-sorted personal mail to remove spam, preserving the post office sort to keep it by customer

- then you sort all the removed junk by sender you’re returning to

— and when your next mail arrives, you give the USPS worker the pre-sorted outbound mail of returned junk

- keep a Instagram of your piles of returned junk mail, every day

This already happens with, eg, university or large office mailrooms. So you’re not asking anything new if USPS to make it work.

Re:Americans are drowning in spam by sseagull on Monday April 18, 2022 @10:44AM (#31071330)
I opted out of "pre-screened" offers years ago, and I think that has helped a lot. I did the "permanent" version, but there is a 10-year one IIRC (at least when I did it).

https://www.optoutprescreen.com/

Re:Americans are drowning in spam by zikduruqe on Monday April 18, 2022 @11:03AM (#31071621)
This works also. https://www.dmachoice.org
Re:Americans are drowning in spam by dudus on Monday April 18, 2022 @12:00PM (#31072486)
When I lived in Canada I remember they had a nifty solution. Put a green round sticker in your mailbox and the mailman will skip your inbox when placing crap mail.
Re:Americans are drowning in spam by alistairSH on Monday April 18, 2022 @10:53AM (#31071465)
They want my SSN to stop sending me junk mail? What a load of shit.
Re:Americans are drowning in spam by mumblemumble on Monday April 18, 2022 @10:58AM (#31071543)
It's the credit reporting agencies. They already have your SSN/TIN, and use it to identify you in their database.
Re:Americans are drowning in spam by beckingz on Monday April 18, 2022 @11:08AM (#31071705)
Yeah. Companies can purchase information from the credit bureaus and use it to target direct mail. Providing your SSN helps them match you, because it would be SO SO BAD if they accidentally opted out someone against their will.
Re:Americans are drowning in spam by swagasaurus-rex on Monday April 18, 2022 @12:20PM (#31072770)
After hearing about a Robin Hood breach where user's SSN is leaked, how bad is it to have your SSN breached?

It seems like they could just get everything about you. Total and complete identity theft

Re:Americans are drowning in spam by hedora on Monday April 18, 2022 @12:41PM (#31073102)
True, but if you're over a few months old, your SSN has probably already been leaked.
Re:Americans are drowning in spam by pc86 on Monday April 18, 2022 @11:04AM (#31071640)
mumblemumble's reply is accurate, and the SSN is also optional. I'm not sure what in your opinion would make it any better.
Re:Americans are drowning in spam by alistairSH on Monday April 18, 2022 @11:19AM (#31071881)
Not having to actively opt out of piles of shit I never requested, maybe?

EDIT - can't get the form to submit without an error anyways. We're sorry!

An error has occured while processing this page. Please try again.

Re:Americans are drowning in spam by saidmasoud on Monday April 18, 2022 @12:47PM (#31073206)
> An error has occured while processing this page. Please try again.

Same thing happened to me. I just refreshed the page, confirmed form resubmission, and it worked.

Re:Americans are drowning in spam by hedora on Monday April 18, 2022 @12:42PM (#31073124)
Maybe stamp that on the junk mail, and give it back to the USPS?
Re:Americans are drowning in spam by nonameiguess on Monday April 18, 2022 @10:43AM (#31071315)
I'm my HOA president right now and something that infuriated me is a Texas law stating we have to notify all residents of actions by mail. Nobody reads their mail and nobody should. We're a block of 6 townhouses and my farthest neighbor is 40 feet away. I see these people everyday and can just tell them, yet we're forced to send out a bunch of useless mail destined to be thrown away. We first noticed this when we saw a category of charge from the property manager related to mail. None of us want mail, but the state of Texas forces us to receive it anyway. They also sell contact info to marketers when you apply for a driver's license, so ever since they passed the law saying you can't vote with an out of state ID, that increased my spam levels, too.
Re:Americans are drowning in spam by site-packages1 on Monday April 18, 2022 @11:46AM (#31072269)
HOA actions seem like exactly the sort of thing I should be receiving by mail. I think this thread is referring to not wanting things like "To {YOUR_NAME} or Current Resident" or spam offers via mail, which are a waste.
Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:55AM (#31072413)
Right. I'm sure most of would agree that we don't want to normalize robocall phone calls for anything that isn't really immediate and urgent. And failing that, email isn't necessarily reliable (spam filters/changes/getting lost in all the clutter), which pretty much leaves physical mail. So, yes, even if most people will just throw it in the trash I do want to receive notification of town meetings and other official actions that affect me by mail. I certainly also wouldn't want to normalize posting something on Next Door or Facebook to be a sufficient alternative.
Re:Americans are drowning in spam by wl on Monday April 18, 2022 @01:52PM (#31074120)
I vividly remember the time my apartment complex scheduled a fire inspection and chose to forego the written notification required by California law, instead replacing it with an email. Too bad their property management dashboard was incapable of sending me email. I got a notification during a meeting with video showing people breaking into my unit. The police (just around the corner!) showed up before I could get home. It was a mess.

Don't rely on email for important things.

Re:Americans are drowning in spam by marlowe221 on Monday April 18, 2022 @12:42PM (#31073120)
Former attorney here - if you ever end up in some kind of dispute, you will be glad you notified people in writing!

I agree, that it's annoying in the meantime though.

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:41AM (#31072182)
So how in general should people be notified of official actions/activities? Just hope they find out somehow? It's not like most people read some local newspaper any longer.
Re:Americans are drowning in spam by sio8ohPi on Monday April 18, 2022 @12:00PM (#31072498)
Email.

But really, it shouldn't be on senders to care about how their messages are routed at all. USPS should be able to accept a message, digitally, addressed to a specific individual, and then route it either to an email address or a physical address, per the recipient's preferences.

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @12:12PM (#31072669)
I don't consider email a reliable/robust official notification mechanism. People have various emails, may or may not check a given email address, stuff gets filtered to spam, etc. It's almost certainly more trustworthy than it was a number of years back but if you want to send me an important notification, I want it to be first class mail.
Re:Americans are drowning in spam by sio8ohPi on Monday April 18, 2022 @01:33PM (#31073882)
The reliability of postal mail is circular. I only bother to check my physical mailbox because it's used for official notices, like ballots, jury summons, and tickets. If I could direct those to email, I'd lose the key and not regret it for a moment.
Re:Americans are drowning in spam by xur17 on Monday April 18, 2022 @01:52PM (#31074113)
Agreed. At a bare minimum, I'd love a way to bulk unsubscribe from mailers like this. It's a waste of my time, a waste of money, and bad for the environment.
Re:Americans are drowning in spam by teeray on Monday April 18, 2022 @11:11AM (#31071753)
This is why we don’t have such a receptacle by the mailboxes. It goes in everyone’s home recycling and is dealt with by the ordinary recycling pick-up.
Re:Americans are drowning in spam by Forricide on Monday April 18, 2022 @10:24AM (#31071052)
> email

Aside from using Gmail, which has quite good spam filtering, my solution to email spam is siloing: using a separate email account for different categories of account sign-ups, etc. I just checked my 'good' email's spam folder, and there's nothing there - I get maybe one spam email every few months. (In order to reduce friction, I have autoforwarding from other emails, which doesn't resend spam with gmail - but there are other solutions which would presumably work for any email provider).

The only downside is, with paid email accounts, this could be monetarily problematic - which I don't really see a solution for, unfortunately. But, it's definitely way easier to filter email spam than physical/phone spam.

Re:Americans are drowning in spam by beckingz on Monday April 18, 2022 @11:09AM (#31071725)
Fastmail allows you to crate unlimited email aliases that forward to your main domain.

I'm a happy customer.

Re:Americans are drowning in spam by site-packages1 on Monday April 18, 2022 @11:48AM (#31072317)
Fastmail is amazing. I like it so much I started paying for the three years in advance plan.
Re:Americans are drowning in spam by Fwirt on Monday April 18, 2022 @01:51PM (#31074096)
There are also free services that do this, like ImprovMX.
Re:Americans are drowning in spam by noasaservice on Monday April 18, 2022 @10:36AM (#31071215)
Even with siloing and owning your own domain...

It doesnt stop the possibility that a legitimate other person with your contact details does the "share address book" with some shitty app. Its not you who has to fail - its ANYBODY in your contact network.

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:17AM (#31071847)
I used to use separate emails for orders, newsletters, etc. But what I found was that the separate email effectively became a dev/null. Gmail does a good enough job of filtering and tagging that I get a mostly clean primary inbox without effectively trashing everything else that I might want to look at once in a while, e.g. reservation confirmations.
Re:Americans are drowning in spam by nostrademons on Monday April 18, 2022 @12:35PM (#31073007)
Or just raise the price on communications, or let recipients set a price on being contacted. Charge $1/text, which the sender gets back if the recipient replies. This would very quickly make most spam uneconomical, since the expected returns wouldn't exceed the cost to send the messages.

Spam works because most of these mass communication channels are free or extremely cheap. Raise the price and economics will dictate that most of these communications will drop off.

Re:Americans are drowning in spam by brimble on Monday April 18, 2022 @11:00AM (#31071575)
The only non-work communication channel I use that has a better than 50% SNR is WhatsApp. And that's been getting worse lately—I think I've had about ten spam messages on that in years and years of use, and all but one's been in the last ~3 weeks.

Mail? Probably 90+% ads. Email? Hahaha, I only even bother to check it anymore when I know a messages is coming in, and that's usually from a machine. Phone? Ignore-if-not-in-contacts, probably 2x as many spam calls as real calls in a week. Text might be close to 50% but only because transactional texts (lazy 2FA implementations and prescription pick-up reminders, mostly) count as signal.

Re:Americans are drowning in spam by nradov on Monday April 18, 2022 @11:21AM (#31071919)
WhatsApp spam has been getting a lot worse in the past few months. I keep getting messages from foreign phone numbers using stock profile photos of attractive young women. I report them but they just come back with a different number.
Re:Americans are drowning in spam by tomrod on Monday April 18, 2022 @11:03AM (#31071620)
Ugh, I wish.

OPSEC-wise I have a dedicated account for a certain kind of account. But what does the institution that uses that email address do? Send me 10X the email load with upsell nonsense, despite having opted out of all marketing emails.

No. Just, no. Stop. I am sick of this noise, and manually taking time to opt-out raises my switching cost. "Drowning" is a fantastic way to describe this.

Re:Americans are drowning in spam by AnimalMuppet on Monday April 18, 2022 @12:22PM (#31072805)
Or "what is your name"? Seems like spam is always trying to hide the actual identity of the sender. "This is Jack from the warranty department"? Yeah, sure you are. Whose warranty department? They won't get specific because they know that if they do, I'll know that I don't know these people. They're trying to pretend that they're someone that I already have a relationship with, but in doing so they get vague.

And, "The vehicle warranty is about to expire"? Yeah, which vehicle? They won't get specific because they don't know.

I don't know how to implement it, but a "who are you specifically?" filter would eliminate a lot of my phone spam.

Re:Americans are drowning in spam by bondant on Monday April 18, 2022 @01:27PM (#31073796)
In France people put a sticker on the mailbox which says "Pas de publicité, merci" (No advertisement, thanks). It really decreased the number of ads I have received (although I still receive one from time to time). Maybe you could try something similar.
Re:Americans are drowning in spam by ianai on Monday April 18, 2022 @10:22AM (#31071025)
Maybe it’s time for a firewall for the phone/text systems?
Re:Americans are drowning in spam by AnimalMuppet on Monday April 18, 2022 @12:26PM (#31072864)
If I understand correctly, SHAKEN/STIR is supposed to be this.
Re:Americans are drowning in spam by II2II on Monday April 18, 2022 @09:45AM (#31070448)
This is the main problem with spam: it is reducing the effectiveness of our communications systems. It doesn't matter whether we disregard a legitimate call/text since we do not know its source or whether legitimate calls/texts are blocked so we never see them (or even if we miss a call/text since it is buried in illegitimate ones).
Re:Americans are drowning in spam by macNchz on Monday April 18, 2022 @10:40AM (#31071267)
Yeah this became apparent to me in the past month after a family emergency. I have gotten tons of spam calls and texts for a long time, which I usually just ignore. Now, I’ve started getting important, legitimate calls from unfamiliar numbers at any time of day and the weight of all the spam has become more apparent. The American telephone system is totally broken by this issue.
Re:Americans are drowning in spam by pitaj on Monday April 18, 2022 @10:50AM (#31071413)
On this topic, I wish everyone would just leave a fucking voicemail if you don't pick up. Even spammers will leave a voicemail these days.
Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:19AM (#31071890)
Why? I assume if someone I know calls and doesn't leave a message, I figure they just wanted to chat if I was available but don't have anything urgent. Leaving a voicemail just wastes both of our time. And Caller ID tells me they called.
Re:Americans are drowning in spam by thomastjeffery on Monday April 18, 2022 @02:01PM (#31074232)
Why? Because that only works if you are absolutely certain that person has your number saved in their contacts.

Otherwise, your call looks exactly like spam, so either you will get ignored, or that person has to answer all calls from unknown numbers.

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @02:06PM (#31074295)
Anyone who would probably call me out of the blue that I might actually care about talking to is almost certainly in my contacts list. And I assume the converse is true. There are very few people who I'll just ring up to chat with. It's not really a big deal in that I can get the sense of a voice mail from the phone transcription pretty easily. But if I didn't catch someone and actually want to communicate something I'll probably follow up with a text.
Re:Americans are drowning in spam by thomastjeffery on Monday April 18, 2022 @02:17PM (#31074414)
> I assume the converse is true

I've made the same assumption and been wrong. It might be a bigger assumption than you realize. Maybe they just got a new phone, and their contact list wasn't synced correctly.

Re:Americans are drowning in spam by loloquwowndueo on Monday April 18, 2022 @11:00AM (#31071581)
My crappy voice mail can only hold 3 messages and is a pain to use :(
Re:Americans are drowning in spam by tomrod on Monday April 18, 2022 @11:06AM (#31071667)
May I recommend you consider something like MetroPCS or similar MVNO-type service, which offers a pay-as-you-go no-contract plan for what I consider reasonable rates (cheap if only call/text).

There is no reason voice mail should be limited to 3 messages.

Re:Americans are drowning in spam by hotpotamus on Monday April 18, 2022 @01:03PM (#31073451)
Agreed, but a text is better.
Re:Americans are drowning in spam by gibspaulding on Monday April 18, 2022 @01:23PM (#31073734)
I notice this whenever I've been job hunting. All of the sudden I need to pick up for every "Unknown Caller" in the hopes that it's to set up an interview!
Re:Americans are drowning in spam by encryptluks2 on Monday April 18, 2022 @10:24AM (#31071057)
Sounds like terrorism yet it is treated like petty white collar crime.
Re:Americans are drowning in spam by rattlesnakedave on Monday April 18, 2022 @10:31AM (#31071145)
Entire call centers are setup in certain countries to prey on the elderly in the West (particularly the US). This should absolutely be treated more seriously than it is. Probably not terrorism, but whatever is between that and elder abuse.
Re:Americans are drowning in spam by saltminer on Monday April 18, 2022 @11:09AM (#31071728)
A couple years ago, I got people returning calls I never made for about a month. They were all elderly, and my phone number was being spoofed by people claiming to be Aetna (a health insurance company).

None of them knew it was possible to spoof your phone number. Some thought I was lying and that I had been leaving voicemails as a prank. I'm sure most of them would have fallen for whatever scams these people were peddling.

It's fun to imagine old cranks replying to Viagra spam and forwarding chain emails, but the reality is far darker.

Re:Americans are drowning in spam by pc86 on Monday April 18, 2022 @11:10AM (#31071741)
Who is treating it like any sort of crime?
Re:Americans are drowning in spam by jetbalsa on Monday April 18, 2022 @09:35AM (#31070327)
It got so bad on my main emails, I just made a new one, started out with a custom domain and going to start doing per-website emails from now on to track where the hell its coming from
Re:Americans are drowning in spam by inetknght on Monday April 18, 2022 @10:14AM (#31070891)
> going to start doing per-website emails from now on to track where the hell its coming from

Beware that some websites use this "legitimately":

I ordered some stuff from Ikea and asked that it get delivered. Ikea forwarded the request to a third party, TaskRabbit. I now get TaskRabbit email spam to my ikea.com@ per-website email. And no matter how many times I unsubscribe from TaskRabbit the spam still comes.

Spam detection successful! I just put @taskrabbit.com into the blackhole and call it a day. If I get more spam to ikea.com@ then it will also get blackholed. I already won't buy anything else from Ikea for something as dumb as this.

Re:Americans are drowning in spam by cube00 on Monday April 18, 2022 @09:43AM (#31070430)
The first time I busted a company doing this was very satisfying writing to their privacy officer requesting they remove every trace of my data from their systems with an attachment of the spam email with their domain on it so it there could no doubt where it leaked from. Hopefully it was worth the few cents they got selling my address.
Re:Americans are drowning in spam by dylan604 on Monday April 18, 2022 @09:55AM (#31070612)
You were satisfied with with empty calories? That's what I would consider this with the information you provided. Did the company you sent this removal request a) respond, b) honor your request? If no, then what you did was essentially waste your time. If they did, why not add that information to your post?
Re:Americans are drowning in spam by saimiam on Monday April 18, 2022 @10:14AM (#31070884)
Such a shortsighted view of the action taken!

A) if more people make a fuss about their email getting sold the way OP did, we can still salvage something out of the situation

B) results/outcomes are not the only reason people why should do things. After all, we lionize those Russians protesting the Ukraine invasion knowing nothing will come out of it at a personal level.

Re:Americans are drowning in spam by dylan604 on Monday April 18, 2022 @10:23AM (#31071036)
I can see where you're coming from, but I disagree with shortsighted. Pessimistic maybe. I see this kind of messaging to a company doing shady things similar to clicking the unsubscribe link in emails. It's just confirming the message was read by a human, and validates the email address as a good target. Even if you send the cease email from a different address, you've just given them a new address to harvest.
Re:Americans are drowning in spam by azemetre on Monday April 18, 2022 @11:04AM (#31071636)
This is bad IMO, why should individuals have to rectify something a company did? All it does is encourage bad behavior because I'm sure that the still comes out ahead if even 10% (being generous) did the above.

Society would be way better if we made a collective action to lobby our Congress to change the laws and make it illegal. Tech has been unregulated for far too long and there's too many bad actors taking advantage of this.

Re:Americans are drowning in spam by axus on Monday April 18, 2022 @10:17AM (#31070932)
"Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $46,517, so non-compliance can be costly." I'm not sure how much of that can be collected by the recipient.
Re:Americans are drowning in spam by dylan604 on Monday April 18, 2022 @02:08PM (#31074316)
In what alternate reality has this been a thing putting SPAMers out of biz?
Re:Americans are drowning in spam by encryptluks2 on Monday April 18, 2022 @10:26AM (#31071079)
I did this after discovering it was Comcast and had them try to play dumb till this day and say that someone "guessed" the randomly generated email.
Re:Americans are drowning in spam by ta988 on Monday April 18, 2022 @10:55AM (#31071490)
yeah they did that as well with my <name>_comcast@<mydomain>.com and say the same. Every email I have is registered like that (rule in postfif for a non + separator because spammers remove them) and I see leaks all the time. Last one was robinhood address for which I now receive some crypto scam on it.
Re:Americans are drowning in spam by wlesieutre on Monday April 18, 2022 @09:43AM (#31070429)
Any good email services that offer unlimited aliases on custom domains at a reasonable price, or are you running that yourself?
Re:Americans are drowning in spam by drexlspivey on Monday April 18, 2022 @09:47AM (#31070482)
You can use a catchall, no need to set an alias for each address. Fastmail is very often recommended around here
Re:Americans are drowning in spam by wlesieutre on Monday April 18, 2022 @10:51AM (#31071436)
Does that not get you a bunch of extra spam that's been blasted at made up addresses?
Re:Americans are drowning in spam by ta988 on Monday April 18, 2022 @10:56AM (#31071504)
I have my custom server for that. Yes it happens, the occasional mail on root@ etc but that's negligible compared to normal level of spam.
Re:Americans are drowning in spam by ARandomerDude on Monday April 18, 2022 @10:18AM (#31070956)
Fastmail.com

(No affiliation beyond being a happy customer.)

Re:Americans are drowning in spam by sodality2 on Monday April 18, 2022 @09:52AM (#31070564)
Migadu mail is very cheap, been using them for almost a year now with zero interruption or issues. Unlimited custom domains, unlimited aliases, etc for $20/yr
Re:Americans are drowning in spam by thex10 on Monday April 18, 2022 @12:05PM (#31072557)
I had just started using this one, enjoying it so far!
Re:Americans are drowning in spam by criddell on Monday April 18, 2022 @10:04AM (#31070739)
If you are in the Apple ecosystem, you can do custom domains for $1 / month using iCloud+.
Re:Americans are drowning in spam by neogodless on Monday April 18, 2022 @10:57AM (#31071528)
Does this include catch-all / unlimited aliases?
Re:Americans are drowning in spam by WorldMaker on Monday April 18, 2022 @02:42PM (#31074767)
If you are all-in on the Apple ecosystem you can get unlimited aliases with Apple's "Hide My Email" system.
Re:Americans are drowning in spam by neogodless on Monday April 18, 2022 @09:55AM (#31070613)
https://www.namecheap.com/hosting/email/

$15/year (plus the cost of the domain)

Currently using the middle tier and have been very happy with it.

Note that codified aliases are limited, but you can create a catch-all account. I have not needed to codify aliases to send "as" one of those accounts.

Re:Americans are drowning in spam by wishinghand on Monday April 18, 2022 @10:53AM (#31071461)
I've only used it once or twice, but Fastmail has something like this as part of their lowest paid tier.
Re:Americans are drowning in spam by neogodless on Monday April 18, 2022 @11:36AM (#31072129)
https://www.fastmail.com/pricing/

Actually have to step up to $5/month (per user) to get custom domain names.

Re:Americans are drowning in spam by AhtiK on Monday April 18, 2022 @09:48AM (#31070496)
you can just add +myalias to most email services and get it delivered automatically. E.g. [email protected] delivers to [email protected]
Re:Americans are drowning in spam by vladvasiliu on Monday April 18, 2022 @10:37AM (#31071231)
But this is a quite well-known technique, so if someone is at least a little smart along the way, they can easily strip the +github part.
Re:Americans are drowning in spam by jjoonathan on Monday April 18, 2022 @10:47AM (#31071361)
Not just "can," they do strip the + part. Especially the sketchy ones. Or they barf. I tried this for a while and had a 30% success rate. It was dismal.
Re:Americans are drowning in spam by ta988 on Monday April 18, 2022 @10:57AM (#31071522)
spammers strip the + and some websites refuse them. I switched to other symbols on my own server to go around that.
Re:Americans are drowning in spam by saimiam on Monday April 18, 2022 @10:17AM (#31070940)
PretzelBox.cc (my project) does this along with a blog, a file storage area, and hosting.

Final pricing is still TBD but if you join the beta list, we are handing out huge discounts which’ll bring your effective cost between $5-15/month for everything.

Re:Americans are drowning in spam by prepend on Monday April 18, 2022 @09:42AM (#31070411)
I’ve been doing this for a few years and find that the per website emails aren’t so bad and it’s whenever I use my old “legacy” emails that I’ve had with gmail for ages that gets the spam directed to it.
Re:Americans are drowning in spam by prepend on Monday April 18, 2022 @09:40AM (#31070391)
Same for me. I’ve missed some important calls from random numbers and it’s frustrating.

There’s even a group of spammers that call twice back to back, I think to get around the setting that allows double calls to come through.

My iPhone helps a bit in that it will ring if I’ve ever called that number before.

It’s funny because I think having a setting where only apple accounts are allowed would be welcome, but I think that only works on iMessages since calls can be easily falsified. I’m looking forward to the day that Apple will know if a device is actually originating the call and pass that info to me.

I trust Apple more than any other org to actually care about eliminating spam calls. Sad state of affairs.

Re:Americans are drowning in spam by WorldMaker on Monday April 18, 2022 @02:49PM (#31074846)
> It’s funny because I think having a setting where only apple accounts are allowed would be welcome, but I think that only works on iMessages

Most of my iMessage spam seems to be from fly-by-night Apple accounts (often setup with @gmail.com and @outlook.com email addresses). It surprises me that Apple seems to make it really difficult to report these as spam accounts (it's like five taps in iMessages to even find the right profile page to do so) and at this point because I get so many of them I've gotten to just deleting the threads rather than reporting them as spam because it is too many steps to report and the spammers are just cycling through random email addresses anyway so you never see more than one message from the same "Apple account".

Re:Americans are drowning in spam by dan-robertson on Monday April 18, 2022 @10:19AM (#31070966)
Email had similarly wide-open protocols to phone systems so it can be interesting to ask how spam was tackled. One thing with email is that big webmail providers got to be gatekeepers so could e.g.

- require signatures/other things to prove which hostname the email came from

- do wide-scale analysis of senders/email contents to filter out spam

There are still issues (eg people typically will be more mad if they see spam emails than if unexpected legitimate emails get marked as spam because they won’t know if the latter is happening unless they frequently check their spam folder), and the popularity of some webmail systems means that it can be hard to tick all the boxes to not have your own legitimate emails binned. Similarly the ‘marked as spam’ signal is very strong so if you send out a newsletter that people mostly read and want and can easily unsubscribe to, you can still end up being sent to spam for all users because some people use ‘mark as spam’ to mean ‘please unsubscribe me from this newsletter’.

It seems the phone system is still at the stage where they don’t know who phone calls are actually coming from (except somehow they manage to bill these people).

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:27AM (#31071996)
>if you send out a newsletter that people mostly read and want and can easily unsubscribe to, you can still end up being sent to spam for all users because some people use ‘mark as spam’ to mean ‘please unsubscribe me from this newsletter’.

My Gmail SPAM folder is filled with a ton of stuff that isn't really spam. There are newsletters I probably signed up for at some point or at least downloaded a document/watched a webinar where getting periodic emails was part of the deal. Because, yes, rather than clicking the unsubscribe button which legitimate marketers will honor, a lot of people just hit report spam which at some point puts it into the spam bucket for everyone.

Re:Americans are drowning in spam by eloisius on Monday April 18, 2022 @12:57PM (#31073356)
One of those people is me. I don’t take the time to determine whether it’s ‘legitimate marketing.’ I would never ever sign up for a marketing email, even if I am a customer of the company that sends them. Until companies stop dumping every single email address the get their hands on into their marketing list I will continue to mark every one of them as spam. I even use rules to flag emails including the word ‘unsubscribe’ so I can do it more easily.
Re:Americans are drowning in spam by istillwritecode on Monday April 18, 2022 @02:29PM (#31074597)
Me too. For me there is no such thing as "legitimate marketing". It's unsolicited commercial email, which means it is spam.
Re:Americans are drowning in spam by istillwritecode on Monday April 18, 2022 @02:22PM (#31074488)
The reason why some people use the spam signal to unsubscribe is because most of these email lists were not _explicitly_ requested by the people. Not only that but unsubscribe confirms the existence of an email address. I'm hoping that the machine learning approach to spam completely collapses so that we're forced to do something more effective.
Re:Americans are drowning in spam by hammock on Monday April 18, 2022 @09:52AM (#31070559)
Google phones have a great system of filtering out spam calls and texts (for free). Not sure why iPhone doesn't have something similar
Re:Americans are drowning in spam by notjustanymike on Monday April 18, 2022 @10:17AM (#31070933)
I'm surprised this doesn't get mentioned higher. On the Pixel you can screen a call with text to speech and reject any spam calls. Most robo-dialers are smart enough to understand you're doing this and hang up automatically. It's win-win.
Re:Americans are drowning in spam by hammock on Monday April 18, 2022 @10:23AM (#31071039)
Yes and that's not even what I'm talking about. I'm referring to when a call comes in the phone has some logic that will make it show up "suspected spam call" - and spam texts it silences the notification and moves it into a spam folder.
Re:Americans are drowning in spam by jjoonathan on Monday April 18, 2022 @10:38AM (#31071246)
That's exactly what google phones do. They are far ahead on this front.

I bought an iPhone this time around because I wanted to play with lidar and because google defaulted hard on the "free picture storage" promise. There's a lot to like about the iPhone, but anti-spam is a glaring exception. Holy shit, I assumed that Apple would at least have made an effort, even if wasn't their core expertise and the result wasn't quite as good as google's, but it's like they didn't even try. Meanwhile google put this into production years ago and they have iterated and tuned it to the point that the spam problem is almost completely buttoned down.

Re:Americans are drowning in spam by rootusrootus on Monday April 18, 2022 @10:41AM (#31071288)
iPhones do this but IIRC it works through coordination with the carrier, so not everyone sees it.
Re:Americans are drowning in spam by jjoonathan on Monday April 18, 2022 @10:42AM (#31071292)
Which carriers work? I'm on AT&T. Same SIM card I used with the Pixel. I'd be happy to meet Apple halfway on this one, I just want the spam gone.
Re:Americans are drowning in spam by gergi on Monday April 18, 2022 @11:40AM (#31072179)
I have AT&T and see “suspected spam” calls on my iPhone.
Re:Americans are drowning in spam by rootusrootus on Monday April 18, 2022 @03:24PM (#31075240)
I had it on T-Mobile, switched to Verizon, still have it.
Re:Americans are drowning in spam by rootusrootus on Monday April 18, 2022 @10:40AM (#31071277)
My iPhone does that.
Re:Americans are drowning in spam by jlmorton on Monday April 18, 2022 @12:54PM (#31073317)
Unless I am missing something, iPhone doesn't have filtering quite like this. iPhone can filter "Unknown Senders." This is a fairly annoying feature almost as bad as the spam messages themselves.

Google is applying spam filtering. Essentially all the text messages I want come through. All the text messages I don't are a silent notification.

Pixel applies spam filtering on calls too. Few spam calls even make it through the spam filtering. When they do make it through, and you don't recognize the number, you can use Google Assistant to screen the call, which will provide a live transcription of what the caller is saying, all using a local on-device speech recognition system. If you want to pick up, you can do so. Otherwise, you just drop the call.

Re:Americans are drowning in spam by hammock on Monday April 18, 2022 @11:04AM (#31071631)
Teach me. I just switched to iPhone from Google and I get way more spam now (especially texts).
Re:Americans are drowning in spam by jjoonathan on Monday April 18, 2022 @11:11AM (#31071755)
Same. Please, teach us.
Re:Americans are drowning in spam by usefulcat on Monday April 18, 2022 @02:02PM (#31074250)
Are you sure it's the phone and not the carrier?
Re:Americans are drowning in spam by ta988 on Monday April 18, 2022 @10:58AM (#31071549)
Not just the Pixel, I have that on a a couple other brands too.
Re:Americans are drowning in spam by rsyring on Monday April 18, 2022 @10:36AM (#31071220)
This filtering ability took call and text spam from aggravating to almost nonexistent. I think I will buy Pixels just because of it.

I especially like the feature to "screen" a call that looks like spam, the small number that get through to me. It almost always is spam and I've wasted some of their seconds. It's not much, but I now feel like a victor rather than helpless. :)

Re:Americans are drowning in spam by pandaman on Monday April 18, 2022 @12:12PM (#31072682)
I think the main advantage of this is that spammers remove a number that has Google Screen replying. When I got a first phone with this feature the number of calls dropped from several a day to a couple a week.

The ability to filter per se is quite bad. The calls it decides to screen itself pass through 100% i.e. it listens to an extended warranty call or 5 star hotel call and then rings through as if it's a legitimate call. It's worth noting that only a small fraction of calls go to screen automatically, most just ring and I have to press screen button myself.

Re:Americans are drowning in spam by 86J8oyZv on Monday April 18, 2022 @11:46AM (#31072271)
It does: I've used RoboKiller (who provided the data from the article) since I switched to iPhone in 2020 and missed the Google Assistant stuff from my Pixel. It has a free and a $40/year tier both of which are good compared to the alternatives like Truecaller, and it does both call and SMS filtering.
Re:Americans are drowning in spam by personlurking on Monday April 18, 2022 @09:56AM (#31070632)
I'm in Brazil and right after I signed up for a new number, I was getting 15 spam calls per day, everyday. They recycle numbers here so some of those were "legit" but meant for previous owners. As an American with a US number too, the difference is night and day. My US number gets 1-2 spam calls per week or per two weeks.

But yeah, I do the same. All set to auto ignore, even though it means one or two necessary calls are missed (ex. my cc company wanted to inform me they were cancelling their partnership and thus closing all cards).

Re:Americans are drowning in spam by ericbarrett on Monday April 18, 2022 @10:09AM (#31070799)
Hard to judge by region. My American number that I've had a while gets 4-5 spam calls a day and about five texts a week, and it's all trending up, despite whatever the phone companies say they're doing.

The newest one seems to be group FaceTime calls (to about 20 numbers) that hang up after a couple seconds. Not sure what the angle is there; makes me wonder if there's an associated iPhone 0-day. Or maybe just probing phone type.

Re:Americans are drowning in spam by twobitshifter on Monday April 18, 2022 @09:42AM (#31070413)
Be careful using the silence unknown callers setting in iOS. I had an interview set up and the call silently went to voicemail. They had called through some Google service so calling back didn’t work.
Re:Americans are drowning in spam by chrisfinazzo on Monday April 18, 2022 @09:54AM (#31070592)
The only way I've found to get around this is to either temporarily disable the setting if I am expecting a particular call or make sure that I have contact info for every single person I interact with during these exchanges.

Even if I know where the call is coming from, your experience shows it is still possible to mess up because you can't possibly account for all the kinds of weird phone systems people might be using.

Re:Americans are drowning in spam by muttled on Monday April 18, 2022 @09:49AM (#31070510)
I wish there was a setting to turn the silence unknown callers feature off for x hours. As it stands, I'll manually toggle it during periods where I know I might get an unknown call I actually want to answer. Leaving it on 99% of the time has dropped my spam calls significantly.
Re:Americans are drowning in spam by vmception on Monday April 18, 2022 @09:52AM (#31070571)
You can set the focus modes to do exactly that, but for all calls
Re:Americans are drowning in spam by MiddleEndian on Monday April 18, 2022 @10:26AM (#31071078)
I always keep my phone on if I'm interviewing (or dealing with mortgage or govt bullshit) because you have to answer unknown calls regularly. I also turn it on if I'm expecting to sync up with someone specific.

But otherwise, I leave my phone on silent and have it set not to notify me about voicemails. My friends and family know how to reach me.

Re:Americans are drowning in spam by ghaff on Monday April 18, 2022 @11:45AM (#31072251)
A lot of people are not in situations where they can be cavalier about basically not being reachable by phone from someone not in their contacts. To be sure, the idea that we're always reachable is quite a modern phenomenon. Nonetheless, it's something of an expectation in many circumstances and behavior patterns take it into account.

The good news I guess is that, while I'm sure people vary, spam phone calls and texts seem to have gone down quite a bit for me to the point where they're a very occasional annoyance.

Re:Americans are drowning in spam by willis936 on Monday April 18, 2022 @09:54AM (#31070600)
I nearly missed a "next steps" call from a recruiter recently because of this.

The solution to me seems clear: use video/voip apps for everything and ditch the phone number. I don't know how to reach that critical mass. It feels like we should already be there with zoom and teams, but apparently not.

Re:Americans are drowning in spam by carbocation on Monday April 18, 2022 @09:35AM (#31070342)
Same here but one aspect where MacOS is behind iOS is in Message filtering: there is no “filtered” setting for Messages on MacOS.
Re:Americans are drowning in spam by djbusby on Monday April 18, 2022 @09:45AM (#31070453)
TMobile has been blocking 2FA texts/calls so everytime I sign in to Twilio is a supreme hassle. But only a problem with Twilio - so maybe the issue is on their side
Re:Americans are drowning in spam by dylan604 on Monday April 18, 2022 @09:53AM (#31070577)
Maybe TMobile is doing you a favor is showing just how insecure 2FA via SMS really is.
Re:Americans are drowning in spam by folkrav on Monday April 18, 2022 @10:08AM (#31070797)
Doesn't Twilio offer TOTP? SMS-based is pretty insecure as far as 2FA goes.
Re:Americans are drowning in spam by lloydatkinson on Monday April 18, 2022 @09:53AM (#31070580)
Probably a double irony because twilio is used for sending a lot of spam SMS.
Re:Americans are drowning in spam by death_syn on Monday April 18, 2022 @09:52AM (#31070562)
Twilio is often a source of the spam texts and calls, so it would make sense for a cellular service provider to block them.
Re:Americans are drowning in spam by 300bps on Monday April 18, 2022 @10:41AM (#31071284)
It isn't just Twilio. When I had T-Mobile, I was able to get 2FA SMS from about 1/3 of the companies that I use it with. Even financial companies like Vanguard and many others, never were let through with T-Mobile. I called T-Mobile and asked them to open it up completely. No improvement.

I switched my same phone with same phone number to another provider and I get all texts that I am hoping to get now and get literally no spam texts.

Re:Americans are drowning in spam by zonethundery on Monday April 18, 2022 @10:00AM (#31070688)
They switched this off for everyone at some point. Call customer service and they'll turn it back on.
Re:Americans are drowning in spam by bluedevil2k on Monday April 18, 2022 @10:07AM (#31070781)
Use the Authy app then
Re:Americans are drowning in spam by istillwritecode on Monday April 18, 2022 @02:35PM (#31074675)
The Authy app is not exactly TOTP - it's a bastardized version that requires you to supply a phone number to use it because that is what they use as a seed. Since twilio is a spam company, I would advise against this.
Re:Americans are drowning in spam by warmwaffles on Monday April 18, 2022 @09:31AM (#31070290)
I wish I could do this, but I do field calls from people not in my contact list often.
Re:Americans are drowning in spam by giarc on Monday April 18, 2022 @09:54AM (#31070599)
My provider has 'Call Control'. If you call, it has a short prompt that says "This user has call control enabled, please enter <<some random digit>> to be connected." It ensures that only humans get through. However I have noticed some calls get through so I wonder if bots have already developed tech to listen to the message and enter the number. Wouldn't be hard I suspect.
Re:Americans are drowning in spam by fallingknife on Monday April 18, 2022 @01:15PM (#31073614)
Email did solve the spam problem, but only for strict spam. I still am drowning in the pseudo-spam of constant promotions and inane notifications that are from companies who I do business with and legitimately do need to contact me from time to time. It's at the point where maybe 5% of my inbox is anything I would ever be interested in reading. And I have noticed an uptick in this kind of think in my text messages. I hope it doesn't become the next email.
Re:Americans are drowning in spam by elliekelly on Monday April 18, 2022 @12:14PM (#31072703)
Even setting your phone to auto-ignore anyone not in your contacts is infuriating... apparently my iPhone considers any number marked as Spam Risk a "known" number and allows it to ring right through. So if you're a spam caller then you're actually more likely to get me to answer the phone by spam calling enough people to get Apple(?)/AT&T(?) to mark you as a spam caller. It's craziness.
Re:Americans are drowning in spam by 86J8oyZv on Monday April 18, 2022 @11:48AM (#31072314)
I've paid $40/year for RoboKiller (the source of the data in this article) since 2020, and consider it worth every penny. For reference, I was a long-time Pixel user before then who enjoyed the Google Assistant call filter. It's not quite as good as Google Assistant (it's based on call forwarding) but by far the best solution on iPhone, and it filters SMS spam as well as calls.
Re:Americans are drowning in spam by CTDOCodebases on Monday April 18, 2022 @10:33AM (#31071189)
This could be achieved if the phones supported a whitelist that would redirect any unauthorised senders to a non existent number.
Re:Americans are drowning in spam by Consultant32452 on Monday April 18, 2022 @01:45PM (#31074024)
I never had this problem on my Android phone because it had a Google Voice related service where I could block known spammers. Almost no one got through. Since switching to iPhone I've noticed a significant uptick. This might be coincidental, maybe Android would have been letting more through also.
Re:Americans are drowning in spam by maram on Monday April 18, 2022 @11:32AM (#31072061)
>> Hey email solved this problem for me for email and I want an equivalent type of service for phone and text, now.

I’ve been using Hey for two years now, and while it solved the spam problem, the UIUX makes it just so hard to use.

I’m keeping for one reason, it’s the shortest email I have.

Re:Americans are drowning in spam by benhurmarcel on Monday April 18, 2022 @01:18PM (#31073668)
Out of curiosity, what bothers you with the UI/UX?

I tested it for a while and liked it, but the price is too high for my low volume of personal email.

Re:Americans are drowning in spam by geerlingguy on Monday April 18, 2022 @09:32AM (#31070297)
Ditto, but regarding email, it's surprisingly bad on some providers.
Re:Americans are drowning in spam by rambojazz on Tuesday April 19, 2022 @05:04AM (#31080997)
Time's ready for a phone firewall!
Re:Americans are drowning in spam by loudmax on Monday April 18, 2022 @10:19AM (#31070965)
I feel like there's an analogy with fake news and deliberate disinformation campaigns. Universally blocking access to information is difficult or impossible, but it's relatively easy to generate lies and nonsense in such quantities that people don't know who to believe.