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Re:Google's software mistreats or harms the user by Ajedi32 on Tuesday August 20, 2019 @12:51PM (#20749104)
Almost all of this is heavily exaggerated, presenting relatively innocuous features as if they were harmful, or calling out simple bugs as if they were intentional and actively malicious. None of it is flat-out wrong per-se (at least as far as I can tell), and I can certainly see where GNU is coming from, but I think for the average user most of the features they're criticizing actually do a lot more good than harm.

Just a few examples, to demonstrate my point:

- They describe Google's demonstrated ability to remove malware from user's devices as a "backdoor"

- They describe parental controls as "censorship"

- They consider the fact that Android supports DRM "malware"

- They cite the fact that Android malware exists as a security flaw. (Ignoring the fact that there is basically no OS in existence that can't be infected with malware.)

- They consider the ability for users to remotely reset their Android lockscreen combo if they know their Google account password a "back door"

- They describe a bug where Google Assistant incorrectly identified the "Okay Google" hotword as "Google Assistant recording users' conversations"

- They describe the fact that a Google message app doesn't delete conversations until the user asks it to as "surveillance"

Again, I'm not saying this point of view is necessarily wrong. From a certain point of view, all of the claims I described above are actually quite logical. (I even find myself agreeing with some of them.) But from the perspective of the average user, the vast majority of this stuff simply isn't worth worrying about, and I think it's a little extreme to characterize it as "malware". Just something to keep in mind.

Re:Google's software mistreats or harms the user by whatshisface on Tuesday August 20, 2019 @12:59PM (#20749192)
If you come at it from the perspective that Google is your friend, as in not like a real friend (who I wouldn't let change my passwords), but a friend that's even better than a real friend, then sure, these points are paranoid. The GNU perspective is very distrustful of the idea that anyone else should be administrating their devices, and refuses to trust any corporation more than they would a friend.
Re:Google's software mistreats or harms the user by henryfjordan on Tuesday August 20, 2019 @01:48PM (#20749762)
The GNU completely ignores the value that you get from Google. For instance this point:

> Google Chrome contains a key logger that sends Google every URL typed in, one key at a time

They are describing the auto complete feature...

I get that people should be making informed choices about what data they share, but for the FSF to so intentionally mis-describe what is going on does not help inform anyone.

Re:Google's software mistreats or harms the user by ChrisSD on Tuesday August 20, 2019 @01:57PM (#20749873)
Wait but that's literally what the auto complete feature does. Most users understand the value of the feature (they use it!) but there's a good reason to spell out the cost too.

I agree with the criticism that they should draw a clearer line between the cost and the benefit but there's nothing to be gained by softening the language used to describe the cost.

Re:Google's software mistreats or harms the user by chucksmash on Tuesday August 20, 2019 @02:20PM (#20750182)
I'd naively consider a keylogger to be software that captures your keypresses universally.

I use Firefox and have search suggestions disabled there so I am somewhat sympathetic to their point.

That said, calling server-side autocomplete on a field you explicitly are typing in strikes me as about as sensible and forthright as calling an Amazon text field that takes my credit card number a card skimmer.

Re:Google's software mistreats or harms the user by davvolun on Tuesday August 20, 2019 @03:01PM (#20750679)
> calling server-side autocomplete on a field you explicitly are typing in strikes me as about as sensible and forthright as calling an Amazon text field that takes my credit card number a card skimmer

Exactly, and waters down the impact of the termminology. If "card skimmer" is anything that can read a credit card, than the term is meaningless for security.

If "keylogger" is anything connected to the web that responds to a keypress...

GNU is risking turning into the boy who cried wolf here.

Re:Google's software mistreats or harms the user by gregknicholson on Tuesday August 20, 2019 @07:34PM (#20753310)
> GNU is risking turning into the boy who cried wolf here.

As with a lot of the FSF's messaging, I think the substance of the message may be correct, but the way they convey it just isn't effective.

If this is for a general audience(!), no-one was ever convinced by the 48th item in a list who wasn't already convinced by the 47th. You don't persuade people just by being right, and certainly not by banging on about the very many subtly-different ways in which you're right. Pick few strong examples and prosecute those decisively.

If this is a resource for campaigners, set out the audience and intent before you start. Preface it with something like “Here are various ways that certain aspects of Google's software can be seen as indistinguishable from malware. They may be useful counterarguments if someone suggests Google's software is trustworthy.”

Re:Google's software mistreats or harms the user by c0vfefe on Wednesday August 21, 2019 @01:58PM (#20759641)
There's a lot to appreciate about Stallman, but as an ideologue, he's never going to prioritize a gentle & incremental articulation of his ideas. We could call it a failure to empathize, but you see ideologues all over undermining their communication by making it as distilled & radical as possible. But that's not what tends to convince other humans they're wrong about something.
Re:Google's software mistreats or harms the user by pessimizer on Tuesday August 20, 2019 @04:23PM (#20751659)
How about an Amazon text field that takes your credit card number before you submit the form?

There's no warning that a text field autocompletes, and no reason to assume all users are tech savvy enough to realize that google has to see every character typed to send back recommendations.

Re:Google's software mistreats or harms the user by aflag on Tuesday August 20, 2019 @02:35PM (#20750387)
There are keyloggers targeted to specific fields too. It depends on what vulnerability is being exploited to install a keylogger.

I think the description of autocomplete as a keylogger is a good fit from the security perspective.

Re:Google's software mistreats or harms the user by hutzlibu on Tuesday August 20, 2019 @04:40PM (#20751865)
No, as a keylogger is the term for a malware to capture ALL your keystrokes in secret (to usually later fish out the interesting ones like passwords). It is misleading, to mix it up with a software, that captures your textinput from a textfield, even though it is not communicated clearly to the average user that his text goes to a server.
Re:Google's software mistreats or harms the user by yarrel on Tuesday August 20, 2019 @04:42PM (#20751888)
If the text field sent everything you type but didn't autocomplete, it would be spyware.

Autocompleting doesn't change that.

The Amazon text field would have to send your credit card number for a credit check without telling you to compare.

Re:Google's software mistreats or harms the user by judge2020 on Tuesday August 20, 2019 @04:57PM (#20752049)
The autocomplete provides a valuable service: it shows you suggestions for search terms; it's similar to if the credit card number is sent to the server and the server sends back whether or not the number is a valid credit card number (although this is now done on the client side).

It can also be turned off extremely easy, not exactly what we know as "malware" if it allows you to turn off its "malicious" activities.

Re:Google's software mistreats or harms the user by fuzz4lyfe on Tuesday August 20, 2019 @05:12PM (#20752204)
>I'd naively consider a keylogger to be software that captures your keypresses universally.

On Windows asking for a handler for all key presses will often trigger the antivirus, while asking for a single application often will not.

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @02:35PM (#20750383)
The costs? Are you joking? Of to the 2 Billion people using Chrome, point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost. There's the cost you impose on yourself for paranoia, but lay THAT at the feet of the FSF.

And if you say bandwidth you're fired. It's privacy the FSF is grumbling about. And for that it's been rhetoric and theoretical suffering, but no actual real-world damage. And not for lack of adoption.

Put that cost in your pipe and smoke it.

Re:Google's software mistreats or harms the user by jmkb on Tuesday August 20, 2019 @02:55PM (#20750615)
If your browsing history is of value, than giving it (or even just the portions of it that are manually typed into the url bar) away is a cost to you. You can't point to a dollar amount on an invoice, so in that sense it's not "non-theoretical." But if you believe that personal information can be valuable -- and it's pretty clear that it can, especially in the aggregate -- then calling this a "cost" is not a joke.
Re:Google's software mistreats or harms the user by adjkant on Tuesday August 20, 2019 @04:00PM (#20751382)
Google already stores your browsing history in the cloud if you're signed in, which most users are. The "keylogging" wouldn't really add any value to the data, and thus I don't really buy that cost.

If you're not logged in, as I'm sure FSF people are, then this is a much bigger deal, but it doesn't apply to the vast majority of people.

All that said, the keylogger would take a good deal of interpretation to get a complete or even partial history, since autocomplete choices would likely be chosen anyways, not fully typed out URL's. If they send that history anyways on any time you press enter, the autocomplete feature again doesn't matter because they have it with our with.

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @05:05PM (#20752132)
Your browsing history, as a rule, is not actually valuable in any meaningful sense. If it were, then your cost would then have to be an opportunity cost, the lost opportunity to sell which you didn't take. Except if that's the case, it's not the autocomplete that stopped you; you could sell your history still anyway, autocomplete or no.

Also, your aggregate value argument is quite apt: It's valuable to know what percentage of a city speaks English, but the fact that you personally do or don't is of no real value at all, specifically because it's "your" individual data, not despite the fact. And insisting that you've been hypothetically robbed of your entitled half penny for disclosing your language preference to the McDonalds cashier is precisely as sensible as complaining about the value of your half-typed URLs.

Re:Google's software mistreats or harms the user by shrimp_emoji on Tuesday August 20, 2019 @03:28PM (#20750978)
Unquantifiable externalities.

At the end of the day, serverside autocomplete is useful, and coal is cheap!

Re:Google's software mistreats or harms the user by ariwilson on Tuesday August 20, 2019 @03:57PM (#20751341)
My thermometer is a pretty clear indicator of a quantifiable externality of coal.
Re:Google's software mistreats or harms the user by greyhair on Wednesday August 21, 2019 @10:31AM (#20757553)
Your thermometer is only a good indicator if it provides a comparison of the current temperature to the average temperature for that moment plus windowed samples over the last one hundred years. Otherwise, it just tells you the current temperature. </s>
Re:Google's software mistreats or harms the user by saagarjha on Tuesday August 20, 2019 @03:15PM (#20750845)
> point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost

Type "p" in the address bar at work?

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @04:36PM (#20751804)
And again, you're talking hypothetical. Anything is harmful in theory. I can think of a thousand ways in which privacy itself is harmful in theory, it's not even hard. But unless it actually happens somewhere to someone it's quite likely my assumptions are faulty.
Re:Google's software mistreats or harms the user by pwinnski on Tuesday August 20, 2019 @04:09PM (#20751495)
paycomonline.com

Don't visit sites on work computers you don't want others to know about!

Re:Google's software mistreats or harms the user by zeveb on Tuesday August 20, 2019 @03:55PM (#20751307)
> Of to the 2 Billion people using Chrome, point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost.

You've never accidentally typed a password in a URL bar? You've never accidentally focussed the browser window when typing something you don't want Google or anyone else to know?

Re:Google's software mistreats or harms the user by jammygit on Tuesday August 20, 2019 @02:06PM (#20750005)
Years ago I used to assume autocompletions were performed on device, not sent to a server
Re:Google's software mistreats or harms the user by esotericn on Tuesday August 20, 2019 @04:03PM (#20751427)
Yes, this is a keylogger. Autocomplete with a remote backend is too.

The Overton window has moved so far in the last ten years.

A while back we (and by we I don't mean me, I mean hackers collectively) would consider a piece of software that opened a TCP socket unless it had a real reason to malware.

Now? It's fairly common for like, webpages to send back every keystroke you might accidentally make whilst a tab is focused.

The fact that this is frequent, possibly even 'normal' behaviour does not make it sane.

Re:Google's software mistreats or harms the user by solipsism on Tuesday August 20, 2019 @05:14PM (#20752234)
The Overton window describes what the public will accept as "sane" (to use your term).

You're free to disagree with the rest of the world, of course. But you might want to focus on trying to shift the Overton window. What you're doing in this comment is simply asserting that you disagree with everyone else.

Re:Google's software mistreats or harms the user by tripzilch on Wednesday August 21, 2019 @07:39AM (#20756361)
The disagreement is not that autocomplete with a remote backend is a keylogger, that's factual. It's about calling it malware right?

Because you seem to be asserting what "everyone else" thinks.

If I ask non-technical people about this autocomplete feature and whether they would like to disable it (assuming they have this option), after explaining it sends every keystroke to Google, they (generally) will reluctantly agree to have it enabled, why?

It's not because they believe sending every keystroke to Google is a super reasonable sacrifice for having the benefit of autocomplete on search queries.

No, ask them, they will invariably sigh "Well, Google knows everything about me already, anyway, so ...".

That's NOT the reasoning of someone making a well thought-out decision, it's the reasoning of someone beaten into submission. And we know this is true, because we feel it too, every time you read a comment about somebody trying to escape the Google Ecosystem, but not yet having a satisfying replacement for this one service .. You don't get to make a fair choice about it.

That is why they say Google mistreats their users, because they made them give up, not just giving up their privacy, but giving up on their belief they even have a choice about it.

Re:Google's software mistreats or harms the user by mav3rick on Thursday August 22, 2019 @12:11AM (#20764558)
You can choose many competitors to their products. Google wins because in many cases they are superior. Stop peddling this myth that consumers are forced to use a free thing.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:28PM (#20752385)
That's literally what FSF is doing - desperately pulling one edge of the window to prevent it from sliding into madness.
Re:Google's software mistreats or harms the user by esotericn on Tuesday August 20, 2019 @05:36PM (#20752472)
Indeed.
Re:Google's software mistreats or harms the user by mighty_bander on Tuesday August 20, 2019 @03:17PM (#20750864)
If only there were some middle ground between "not having autocomplete" and "ruthlessly data mining the everliving fuck out of everything I do in order to sell me shit." Oh well, nothing we can do, I guess, except shut up and take it.
Re:Google's software mistreats or harms the user by tripzilch on Wednesday August 21, 2019 @07:48AM (#20756411)
With Google Maps the choice is even between "simply remembering your past few searches" (incredibly easy to do locally) and ruthlessly data mining the everliving shit of everything you do.

That's basically holding my privacy hostage for what is stupidly basic UX functionality.

And it's not like I was given a choice about it. Maps used to remember your search history just fine, until they pulled that a few years ago, and I "just" had to give them my location history, so they would remember my fucking search queries.

You might recognize these tactics from heroin dealers and similar scum.

It's amazing how unnecessarily less useful Maps is, if you have to retype the addresses every. single. time. But you don't want Google to keep a log of everywhere you've been.

Re:Google's software mistreats or harms the user by BryantD on Tuesday August 20, 2019 @01:55PM (#20749852)
I think it's useful to describe the features in terms that make it very clear what's going on. On the other hand, I disagree with the assumption that users should not be willing to make the tradeoff of using the software anyway.
Re:Google's software mistreats or harms the user by amatecha on Tuesday August 20, 2019 @08:16PM (#20753550)
It might ignore the value, but it's not incorrect.

If Chrome is sending to Google every character typed into the URL bar, that's literally a networked keylogger and can presumably be used for all the same nefarious purposes as a "malicious" keylogger. The perceived value this feature provides is meaningless in the context of privacy/security.

I bet all those keypresses are stored permanently, associated with your Google account, but that's another issue altogether.

Re:Google's software mistreats or harms the user by skybrian on Tuesday August 20, 2019 @01:45PM (#20749737)
Your "friend" analogy is basically the perspective of someone who wouldn't put their money in a bank. If you wouldn't trust a friend to hold thousands of dollars for you, why would you trust a bank?

It's questionable whether Google deserves similar trust as a bank since they aren't regulated in a similar way. But it isn't unusual for people to trust companies over friends for some things, such as their life savings.

The other thing to remember is that trust can be partial. For example, I wouldn't trust a bank not to be looking for legal ways to charge me fees and I wouldn't trust their investment advice, but I'd trust them to keep their ATM's working and not to lose my money.

Re:Google's software mistreats or harms the user by badrequest on Tuesday August 20, 2019 @01:57PM (#20749870)
You bring up regulatory controls on banks, but then dismiss them as if most folks would willingly put their money into them if the regulations weren't there. If you'd trust the bank with your money without the regulations, I'd love to send you details about the bank I'm forming.
Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @03:12PM (#20750813)
You've managed to acknowledge and then ignore the point. You aren't trustworthy. Or maybe you are, but I don't know that. A bank is. There's history of acting, if not ethically, at least not totally unethically, even without government regulations. Wells Fargo, Visa, and Coinbase all have decreasing sets of regulations, but all have more consumer trust than "badrequest".
Re:Google's software mistreats or harms the user by pessimizer on Tuesday August 20, 2019 @04:25PM (#20751682)
> There's history of acting, if not ethically, at least not totally unethically, even without government regulations.

I do not believe that this is a thing that is true. There is no well-known history of ethical unregulated banks.

Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @04:34PM (#20751784)
Like I said, not ethically, but not totally unethically: they'll absolutely try to rip you off, but they won't just steal your money.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:29PM (#20752404)
In the world of cryptocurrencies, everything to the "less regulation" side of Coinbase actually did steal your money.
Re:Google's software mistreats or harms the user by jcranberry on Tuesday August 20, 2019 @03:12PM (#20750808)
I don't see where he made any such dismissal.
Re:Google's software mistreats or harms the user by skybrian on Tuesday August 20, 2019 @10:27PM (#20754096)
I certainly don't mean to dismiss financial regulation. It's an important reason why today's banks are lower risk than in previous times - at least, for depositors. But people used and trusted banks long before FDIC insurance. (And often, that trust was broken.)

I expect we will see more regulation of the companies storing personal data, along the lines of the GDPR. I don't expect people will stop using the big tech companies to store personal data.

Re:Google's software mistreats or harms the user by lazyasciiart on Tuesday August 20, 2019 @03:07PM (#20750747)
Most folks, maybe not. Everyone who's ever used bitcoin though....
Re:Google's software mistreats or harms the user by ocdtrekkie on Tuesday August 20, 2019 @01:37PM (#20749655)
Google is not your friend. Google is a multi-billion dollar international corporation which sells advertising. It does have a good marketing team that makes cutesy artwork for it's PR campaigns though.
Re:Google's software mistreats or harms the user by tropicalia on Tuesday August 20, 2019 @04:00PM (#20751389)
If you come at it from the perspective that Google is your friend, as in not like a real friend (who I wouldn't let change my passwords), but a friend that's even better than a real friend, then sure, these points are paranoid.

If you start an argument with a false premise (like the above), then sure, you can come to just about any kind of conclusion you want.

The GNU perspective is very distrustful of the idea that anyone else should be administrating their devices [etc etc]

Which is a perfectly reasonable position to have, and no one takes issue with GNU for having it.

What one takes issue with is the consistent use of manipulative language, egregious omission of context (e.g. like what was just said about Google in the post above) and other generalized mindfuckery that GNU folks seem to routinely resort to in order to get you to buy into their shtick. As exemplified in the article referred to in the original post for this thread.

And which has gotten to be way beyond old. For like, multiple decades now.

Re:Google's software mistreats or harms the user by yongjik on Tuesday August 20, 2019 @05:06PM (#20752140)
GP's points still stand, if coming from the perspective that Google is a successful, multinational corporation, with a reputation to protect, and staffed with thousands of engineers who also have their own job standards and individual reputation to protect.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:19PM (#20752300)
And again they don't stand if your perspective accounts for the following observable facts:

- Multinational corporations care little about their reputation - the public has very short memory, and it's rare that a reputational issue outweighs considerations like sunk costs, network effect, or lack of better alternative on the market. See literally almost every scandal involving a corporation ever.

- The larger the organization, the less individual ethical and reputational concerns of bottom-line workers matter. See literally every corporation. For particular recent examples, see e.g. Volkswagen emissions scandal or Boeing 737 Max fiasco, both cases involving actual engineers with actual careers on the line, and not just software devs risking unemployment for 10 minutes.

Note that both statements are explainable even without attributing malice to any corporation. They're side effect of scale and market power.

Re:Google's software mistreats or harms the user by whatshisface on Tuesday August 20, 2019 @05:10PM (#20752182)
Your friends have your friendship to protect, right? If multinational corporations have your interests at heart more reliably than your friends then maybe it's time to meet new people!
Re:Google's software mistreats or harms the user by yongjik on Tuesday August 20, 2019 @10:24PM (#20754089)
Different entities can be entrusted with different responsibilities, not because I trust one more but simply because they're different.

I'll never ask my friends to memorize my schedule and remind me on time. I'll also never ask Google to take care of my cat. Sounds pretty straightforward to me.

Re:Google's software mistreats or harms the user by greyhair on Wednesday August 21, 2019 @10:24AM (#20757466)
I'm your only friend I'm not your only friend But I'm a little glowing friend But really I'm not actually your friend But I am (Blue Canary, TMBT)
Re:Google's software mistreats or harms the user by leshow on Tuesday August 20, 2019 @01:03PM (#20749248)
> - They describe Google's demonstrated ability to remove malware from user's devices as a "backdoor"

from wikipedia "A backdoor is a method, often secret, of bypassing normal authentication or encryption in a computer system, a product, or an embedded device "

Seems to fit.

> - They describe parental controls as "censorship"

"Censorship is the suppression of speech, public communication, or other information, on the basis that such material is considered objectionable, harmful, sensitive, or "inconvenient"."

Also seems to fit.

I could go on about the other points, but most of it is true almost by definition.

Re:Google's software mistreats or harms the user by anchpop on Tuesday August 20, 2019 @04:10PM (#20751516)
This is an example of the noncentral fallacy. It's quite easy to do this for other situations.

Was Martin Luther King a criminal? A criminal is someone who breaks the law, and King knowingly broke a law against peacefully protesting against segregation, so yes.

Is it sexist to only hire women for a lingerie ad? Discrimination on the basis of sex is sexist, so yes.

Is it murder for a doctor to euthanize someone who wishes to die, even if it's not allowed in their area? Murder is the unlawful premeditated killing of one human being by another, so yes.

But for all these things, if you just describe them as "criminals", "sexists", and "murderers", you're saying "we agree x is bad, y is an example of x, so y is bad", even if the reason x is bad doesn't really apply to y.

Re:Google's software mistreats or harms the user by tripzilch on Wednesday August 21, 2019 @08:12AM (#20756556)
removing malware is good, so this method of bypassing normal authentication is good.

parental controls are good (?), so this functionality to suppress what-we-define-as-objectionable content is good.

autocomplete is good, so this keylogger is good.

Google Assistent is good (?), so having it just pop up unprompted and just start recording is good (It managed to record me a few times, even though I have zero interest in voice controlling my phone--I have NO idea what triggered it, so yeah that's malware).

Re:Google's software mistreats or harms the user by leshow on Wednesday August 21, 2019 @11:38AM (#20758232)
I'm not making a value judgment about anything, so that particular 'fallacy' doesn't apply. Good arguments don't just call things fallacies and leave it at that. Besides, the existence of a fallacy in an argument doesn't necessarily make it wrong; it's called the 'fallacy fallacy'.
Re:Google's software mistreats or harms the user by creeble on Tuesday August 20, 2019 @01:43PM (#20749720)
Aren't the parental controls voluntary censorship? That is requested by the user?

True by definition, but not by intent.

Re:Google's software mistreats or harms the user by hrktb on Tuesday August 20, 2019 @04:52PM (#20751988)
I interpret it as a point about the mechanism being in place.It being marketed as a parental control is accessory.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @02:17PM (#20750138)
Depends on who you consider the user. Children subject to parental control censorship aren't voluntary parties.
Re:Google's software mistreats or harms the user by mav3rick on Tuesday August 20, 2019 @02:22PM (#20750218)
This is such BS. When you put a baby in a car seat and he/she starts crying, you don't have their consent. However, legally the parent is the guardian of the child and is responsible for the well being. Stop using semantic bullshit to justify random arguments.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @02:27PM (#20750291)
It's not semantic bullshit. It depends on what value you substitute for "child" when you think about it. It's different when you're thinking 5yo vs. 15yo.

If anything, being outraged at calling parental controls censorship is what's bullshit. "Censorship is bad and protecting children is good, therefore parental controls are not censorship". We could instead call spade a spade, and then talk about when its use is justified.

Re:Google's software mistreats or harms the user by mav3rick on Tuesday August 20, 2019 @03:50PM (#20751241)
The point is that legally parents are allowed to make that choice among other things. It doesn't matter if the kids are the direct user. This is the legal framework we live in
Re:Google's software mistreats or harms the user by ben_w on Tuesday August 20, 2019 @04:35PM (#20751797)
Disagree. We’re allowed to dislike the legal framework we live in. We’re allowed to say, if we wish to, that our laws appear to force[1] parents to use censorship to limit what their kids see, and that that is a bad thing. Furthermore we can say we disagree with the rules defining that censorship — for example, I have always been more disturbed by violent content than sexual, and I wish that fictional depictions of murder were even more unusual than fictional depictions of rape currently are in daytime television, i.e. never.

Of course I already know the standard counter-arguments, but those don’t change the visceral annoyance I have with a system that considers all full-frontal nudity to be a bigger problem than watching someone being shot, stabbed, or poisoned. I am also annoyed that the rules of these parental filters seem to copy American sociopolitical norms by default.

[1] reality depends on your jurisdiction, and I am not a lawyer in any case, but people still get to say that if they mistakenly think it’s true :-)

Re:Google's software mistreats or harms the user by mav3rick on Tuesday August 20, 2019 @05:01PM (#20752100)
Blaming the law and society should be a separate thread. Conflating that with tech companies abiding to them is plain wrong and dilutes two separate issues.
Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @03:14PM (#20750835)
Then GNU shouldn't try to use providing censorship tools as a pejorative.

If we agree that there are ethical ways to use censorship, providing censorship tools cannot be inherently unethical and companies shouldn't be faulted for doing so.

Re:Google's software mistreats or harms the user by tedunangst on Tuesday August 20, 2019 @03:48PM (#20751208)
Wait, I thought it was a good thing for the owner of a phone to decide how it can be used?
Re:Google's software mistreats or harms the user by kodt on Tuesday August 20, 2019 @04:14PM (#20751562)
IDK according to my kid it's "his ipad".
Re:Google's software mistreats or harms the user by tedunangst on Tuesday August 20, 2019 @04:50PM (#20751972)
But did he lick it? Common law doesn't recognize property rights unless it's been licked.
Re:Google's software mistreats or harms the user by mav3rick on Tuesday August 20, 2019 @01:48PM (#20749765)
You will have no legal viable product if you don't ban extreme hate speech or child pornography on your platform. Is a GNU "approved" platform okay with supporting those ? It's very easy to right these tenets and criticize every company. It's hard to build products used by billions and stipulating to laws in different countries.
Re:Google's software mistreats or harms the user by CobrastanJorji on Tuesday August 20, 2019 @03:06PM (#20750736)
A tool to remove malware may qualify as a backdoor, and backdoors may generally be considered as malware, and malware does generally harm or mistreat users, but it does not follow from all of that that tools to remove malware harm or mistreat users.
Re:Google's software mistreats or harms the user by johannes1234321 on Tuesday August 20, 2019 @01:16PM (#20749400)
Picking a random point: DRM is malware. It is extra software with the only purpose to limit what I can do.

Of course there is no alternative as long as consumers accept it. And consumers don't care since it all seems to work.

Re:Google's software mistreats or harms the user by holy_city on Tuesday August 20, 2019 @02:34PM (#20750371)
Say you want to send data to an untrusted destination and want the data to be read-only and non-copyable. DRM is the solution. That's not malware, it's part of the threat/loss prevention model for certain kinds of data.

There are plenty of issues with DRM from a practical and philosophical level. But I think calling it malware is disingenuous. Alice doesn't cede her rights over her data by transmitting it to Bob, and DRM is how Alice protects the data when Bob is a malicious actor. If Bob wants to gain more privileges over all his data, he doesn't need to accept communication from Alice.

That said, buggy DRM can be atrocious and cost more money than it saves. I know plenty of folks who pirate software they own because it's easier than an legal install. But that's a UX problem, not a DRM problem.

Re:Google's software mistreats or harms the user by johannes1234321 on Tuesday August 20, 2019 @03:54PM (#20751286)
By sending it me you have to copy it, either onto a medium or network, I then have to copy it (from some medium/network at least into main memory and then copy either into video or audio memory which then do magic to highlight pixels or create audio waves)

The copy is essence of what a computer does. A computer can essentially only do some math and copying.

If you ask me to install some DRM software (or maybe even some hardware containing DRM stuff as in HDMI) you are asking me to run additional complex software where the only purpose is to restrict the functionality of my computer.

I do that, since I like some movies and other things I get this way. However the software serves no purpose to me as the user. It is there to do Digital Restriction Management.

Re:Google's software mistreats or harms the user by johannes1234321 on Tuesday August 20, 2019 @04:04PM (#20751439)
When Apple dropped DRM from their music downloads it was a great day. Suddenly one could download music for a competitive price legally from the internet and use in all the ways. Putting it on my mp3 player or my media server and create a backup, which I can trust to be usable even a few years. If a new audio standard comes by I even can re-encode and keep it.

Meanwhile however we have Spotify and are back in the walled garden.

Movie industry unfortunately went directly from physical media (with stupid DRM restrictions - my favorite one is that on a "legal" DVD player I am forced to watch a short sequence on how bad pirates are, on my "illegal" DRM free player I can skip that part) to streaming. Making sure I don't "own" a thing and making sure my computer runs software limiting what I can do with my computer.

Re:Google's software mistreats or harms the user by judge2020 on Tuesday August 20, 2019 @05:13PM (#20752221)
In the legal sense, buying from iTunes is actually "buying", while you do just rent access (similar to a Gym membership) when you sign up for Apple Music or Spotify. I don't blame them for using DRM for music when the user needs a perpetual license to continue listening to it.
Re:Google's software mistreats or harms the user by holy_city on Tuesday August 20, 2019 @05:00PM (#20752083)
Maybe "non-redistributable" instead of "non-copyable."

I don't disagree with your assessment, except I'd say DRM doesn't exist to restrict the machine - the goal is to restrict the user. Which is necessary, when users aren't trustworthy.

But I'd disagree that DRM doesn't serve you a purpose. It serves the purpose of establishing trust and enforcing conditional exchanges of information. The alternative, like you imply, is no communication, or communication through a different medium that doesn't involve your hardware at all.

Re:Google's software mistreats or harms the user by spookthesunset on Tuesday August 20, 2019 @04:12PM (#20751538)
These kinds of reductionist arguments don't hold much water in the real world. Using arguments like this you can justify ransomware--after all ransomware is just CPU instructions running on a computer. That is what computers do is run instructions. Therefore, it is totally okay if the instructions happen to encrypt the entire contents of a disk and prevent the user from accessing it until they pay money.

Here in meatspace, we have this notion of ownership and property rights. DRM is a mechanism to protect those rights. They may not be perfect, and they might not always make much business sense but that is their intent.

Re:Google's software mistreats or harms the user by johannes1234321 on Tuesday August 20, 2019 @04:20PM (#20751631)
The ransomware doesn't do what I as owner of the computer want and nothing which serves me a purpose. The comparison doesn't work.

If you look for a comparison: DRM is like a book publisher printing books on special paper which prevents copying and which can only be read in a specific angle so I can't easily take notes containing quotes from the book. All to protect those rights. (Edit: actually that example is missing a piece - you need special reading glasses to be able to read it, that's what DRM is doing on my machine)

And yes - Napster was an issue for the music industry. Suddenly their content was there for free and easily accessible. But then there was Apple, giving music away DRM-free with even better usability and for an acceptable fee.

Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:45PM (#20752537)
> Say you want to send data to an untrusted destination and want the data to be read-only and non-copyable. DRM is the solution. That's not malware, it's part of the threat/loss prevention model for certain kinds of data.

That's a nice way of phrasing it from the business point of view. From the customer point of view, it's degrading the product and artificially limiting the ways one can interact with it. It goes against the fundamental principle of general-purpose computing: as a computer owner, I get to tell what the computer can and cannot do with the data it has.

DRM in its most general form exists as a way to (try to) make some data follow a different set of rules than the rules of the medium. It's an attempt of making bits have colour[0]. Since bits don't, and can't, have colour, you have to simulate this by changing the rules of the universe in which those bits are processed. It's practically impossible to do correctly, hence the product degradation that always accompanies DRM schemes.

Adding insult to injury, DRM is usually employed to force a recurring revenue stream in a context where it fundamentally doesn't make sense.

--

[0] - https://ansuz.sooke.bc.ca/entry/23

Re:Google's software mistreats or harms the user by saagarjha on Tuesday August 20, 2019 @03:18PM (#20750868)
> Say you want to send data to an untrusted destination and want the data to be read-only and non-copyable.

Barring quantum technology, I don't think this is possible.

Re:Google's software mistreats or harms the user by ben_w on Tuesday August 20, 2019 @04:41PM (#20751873)
Even with quantum technology, there is such a thing as a “good enough” copy — my phone can record 4k/60fps, and while it would be a bit fiddly to set it up right to copy a video by filming a display, it can be done.
Re:Google's software mistreats or harms the user by ssully on Tuesday August 20, 2019 @01:32PM (#20749594)
I also have my gripes with DRM, but what you defined is 100% not malware, and also an insincere definition of DRM.
Re:Google's software mistreats or harms the user by Dylan16807 on Tuesday August 20, 2019 @02:28PM (#20750299)
> also an insincere definition of DRM

I have no idea what you mean by that. I really need you to elaborate, because it sounds like a perfect description of DRM. It's there to stop you from playing/copying files, and nothing else.

Re:Google's software mistreats or harms the user by lazyasciiart on Tuesday August 20, 2019 @03:09PM (#20750773)
The purpose is to extend what I as the producer of the files can do, giving me the ability to send you a file and still control your usage.
Re:Google's software mistreats or harms the user by nybble41 on Tuesday August 20, 2019 @04:50PM (#20751971)
> ...giving me the ability to send you a file and still control your usage.

This is exactly why DRM is malware. It's not your device. You don't get to say what it may or may not do. That's for the device's owner to decide.

malware: Software that is specifically designed to disrupt, damage, or gain unauthorized access to a computer system. <https://www.lexico.com/en/definition/malware>

Your explicit intention is to disrupt the operation of the computer running the DRM software. This disruption is not authorized by the owner of the device. Ergo: malware.

Re:Google's software mistreats or harms the user by lazyasciiart on Wednesday August 21, 2019 @12:21AM (#20754541)
Without DRM, I won't send you the file. If I don't send you the file, you can't play it at all. So DRM has increased what you can do.
Re:Google's software mistreats or harms the user by nybble41 on Wednesday August 21, 2019 @12:56PM (#20759036)
> Without DRM, I won't send you the file.

If you're going to claim control over my computer in the process, I would prefer that you not send me the file. If the price is accepting DRM then it would be better for everyone if the file never existed.

Re:Google's software mistreats or harms the user by lazyasciiart on Thursday August 22, 2019 @12:17AM (#20764584)
I can still not send you the file if I have DRM. Now you are keeping control of your computer by not using any files with DRM, and arguing that nobody else should be given those options.
Re:Google's software mistreats or harms the user by nybble41 on Thursday August 22, 2019 @04:32PM (#20772099)
Look, if you want to keep the file to yourself unless I agree to run your DRM code on my PC, that's your choice (and mine). Just like rootkits are generally considered malware but it's not an issue if the owner of the PC chooses to install one. However, to be clear, the price is not just me accepting DRM in order to get the file from you but rather everyone being saddled with owner-hostile (and generally non-removable) code shipped with their computers by default and a legal system which grants special privileges and protections to purveyors of DRM, without which the technical measures would be far less effective.

I'm not complaining that you won't give me the file unless I run your DRM code. I'm complaining that your insistence on DRM is creating negative externalities for me and others even if we don't want the file.

Re:Google's software mistreats or harms the user by Dylan16807 on Thursday August 22, 2019 @12:42AM (#20764696)
There are lots of freedoms you can't contract away. It's not particularly odd to view DRM with that same lens.

And as a practical matter, while many services require DRM when it's easy to do so, in a world without DRM almost none would shut down.

Re:Google's software mistreats or harms the user by Dylan16807 on Tuesday August 20, 2019 @05:48PM (#20752560)
Extends what you can do, by letting you control (limit) my usage.

So instead of "It is extra software with the only purpose to limit what I can do." we have "It is extra software with the only purpose to limit what I can do, on the bidding of someone else."

That's basically the same definition. The "someone else" part was already implied by the first half, obviously some party wants it or there would be no conflict. So we've reached a clearer and more explicit definition, but we've also shown that the original definition is not insincere at all!

Re:Google's software mistreats or harms the user by ssully on Tuesday August 20, 2019 @04:59PM (#20752072)
This is what I could call are a sincere definition.

I understand why someone could view this as limiting, but saying DRM is malware and it's only purpose is to limit you is intentionally ignoring other information about DRM to make it sound even worse then it is.

Re:Google's software mistreats or harms the user by kube-system on Tuesday August 20, 2019 @04:08PM (#20751489)
Given that 'malware' is short for 'malicious software', one might make a semantic argument that DRM is actually anti-malware, as it prevents other software from operating maliciously. Copyright infringement is undoubtedly a malicious act under the law in most places.

Any kind of security, authentication, or encryption software ever written was done so to "limit what you can do", so I don't think that is enough to constitute maliciousness.

That being said, many DRM software implementations have been known to go beyond just protecting the rights of the content creators, and that's a different story.

Re:Google's software mistreats or harms the user by nybble41 on Tuesday August 20, 2019 @04:46PM (#20751928)
> Copyright infringement is undoubtedly a malicious act...

You're seriously trying to argue that people who commit copyright infringement do so maliciously, i.e. with the intent of harming the copyright holder? That seems... novel. And not very plausible. If true, however, it would be much more effective to ignore the work altogether, thus denying the copyright holder both direct income and free publicity.

> Any kind of security, authentication, or encryption software ever written was done so to "limit what you can do", so I don't think that is enough to constitute maliciousness.

The point of security, authentication, and encryption software is to protect the interests of the owner of the device. Defending yourself from malicious attacks by others is not an act of malice. DRM is malicious because it perverts the owner's computing resources to thwart the owner's interests and subverts their control over their own device.

Re:Google's software mistreats or harms the user by ghettoimp on Tuesday August 20, 2019 @05:31PM (#20752420)
> You're seriously trying to argue that people who commit copyright infringement do so maliciously, i.e. with the intent of harming the copyright holder? That seems... novel. And not very plausible. If true, however, it would be much more effective to ignore the work altogether, thus denying the copyright holder both direct income and free publicity.

Your incredulity seems intellectually dishonest.

If not malicious, how would you describe enjoying a {book, movie, song, program, ...} that someone has offered for sale without paying for it?

Granted, it's not as clear cut as theft. You aren't depriving anyone of an item that they own.

Granted, the author may in some cases benefit indirectly from copyright infringement, e.g., when you go tell your more honest friends about it, and they go off and buy a copy for themselves.

But in a world where the vast majority of the folks who create these kinds of works need to get paid, and the way they get paid is by selling copies, consuming their work without paying for it seems really fundamentally unfair to them.

Re:Google's software mistreats or harms the user by nybble41 on Wednesday August 21, 2019 @01:15PM (#20759190)
> If not malicious, how would you describe enjoying a {book, movie, song, program, ...} that someone has offered for sale without paying for it?

The natural state of the world? There is no natural right to control the distribution of things that you publish. Copyright is an artificial privilege created for the sake of social engineering.

If one thing is certain it's the fact that there is no actual malice in the act, so calling it "malicious" is intellectually dishonest. Even labeling it as freeloading would be incorrect since there is no cost ("load") imposed on anyone else. It makes zero difference to the copyright holder's material wellbeing whether you obtain an unauthorized copy or just ignore the work altogether. It's understandable that people would like to be paid for nothing more than giving permission for something that doesn't actually affect them at all, but there's no just basis for it.

Obviously people should get paid for the labor involved in creating new works, to the extent that there is a demand for them. That does not in any sense imply that they should be able to control the distribution of works which have already been created and published. There are plenty of other models (including patronage, crowdsourcing, bounties, and work for hire) which would permit creators of works to get paid fairly without control over distribution. Copyright in general and DRM in particular are among the worst choices, not only because they are unjust but also because they impose massive negative externalities on the rest of society for relatively little gain.

Re:Google's software mistreats or harms the user by spookthesunset on Tuesday August 20, 2019 @05:19PM (#20752291)
> subverts their control over their own device

The owner owns their device, yes but they don't always own the data on the device. DRM, for all its faults, is an attempt to reconcile to reconcile the two conflicting requirements.

Re:Google's software mistreats or harms the user by nybble41 on Tuesday August 20, 2019 @06:34PM (#20752904)
The idea of "owning" data is incoherent, which readily explains the issues with DRM. It is an attempt to apply rules suited only for scarce property to non-scarce information.

Owning a resource means that you get to decide how the resource is consumed, i.e. used up. This is exclusive only to the extent that scarce resources cannot be put to two conflicting uses simultaneously, so active use by anyone else would prevent the owner from consuming the resource as they choose. Data, however, is not scarce; it can never be used up. There is no possible conflict between the "owner" and any other user, which makes the claim of ownership meaningless. No matter what anyone else might do with the data, the "owner" still has it and can use it however they wish.

Re:Google's software mistreats or harms the user by kube-system on Wednesday August 21, 2019 @01:35AM (#20754787)
The vast majority of places in the world recognize the right for a creator to exclusively reproduce their creative works for a period of time so that they may enjoy profit from their creativity.

That may be semantically different than “ownership”, but is otherwise functionally irrelevant in the context of this conversation.

Re:Google's software mistreats or harms the user by nybble41 on Wednesday August 21, 2019 @01:19PM (#20759214)
Thank you for providing a perfect illustration of the is/ought fallacy. You are saying that copyright laws exist. I am saying that they should not exist because they are unjust and logically incoherent. These points are not in conflict. The fact that copyright is semantically different from ownership is the entire point. Ownership and exclusive control over physical property have a just and rational basis in scarcity. Copyright does not.
Re:Google's software mistreats or harms the user by kube-system on Wednesday August 21, 2019 @03:16PM (#20760573)
The concept of copyright absolutely does have a rational basis in scarcity. Creative works take a substantial investment of time and/or money to create.

The idea that creators shouldn't have the right to control their works is wildly radical -- even more than the FSF's view. Even the concept of copyleft relies on the right of the creator to impose licensing on their creative works. If copyrights didn't exist, licenses that require source to be shared, like GPL, couldn't exist.

You're well entitled to your opinion, but I'm glad the world doesn't work that way, because things like the restrictive clauses in GPL have been very good for the world.

Re:Google's software mistreats or harms the user by nybble41 on Wednesday August 21, 2019 @04:02PM (#20761095)
> Creative works take a substantial investment of time and/or money to create.

That's the labor which is scarce. Not copies of the copyrighted work. I already said people who create things should be paid for that labor—or more to the point, have to be paid if you want them to continue to create things. That does not imply that they deserve to control what others do with the work after it's been produced and published. That was just an expedient method chosen to encourage "the sciences" (though in practice it's been applied more to entertainment). There are better ways.

> If copyrights didn't exist, licenses that require source to be shared, like GPL, couldn't exist.

The GPL was created as a counterbalance to copyright. In a world without copyright there never would have been any need for it. Moreover, permissive licenses like MIT and BSD have had their share of success even without a requirement to share source code for modifications.

> The idea that creators shouldn't have the right to control their works is wildly radical -- even more than the FSF's view.

It's not really all that radical. Copyright itself is a relatively recent invention and was originally designed as a means of censorship and protectionism for publishers. Before that there was no practical means for an author to control distribution of their work, or any expectation that they should be able to do so. The manual duplication of notable works was routine, and you wouldn't find those scribes begging the author's permission.

In more modern terms, the popularity of file sharing certainly suggests that a very large fraction of the population doesn't act like they believe authors should be able to control the distribution of their works once they're published. Copyright is mainly popular among those who directly benefit from it, much like any other subsidy.

Re:Google's software mistreats or harms the user by kube-system on Wednesday August 21, 2019 @05:58PM (#20762296)
> I already said people who create things should be paid for that labor—or more to the point, have to be paid if you want them to continue to create things.

> There are better ways.

Like what, paying for labor instead of the work itself? That may work well (and already does) for more commoditized/custom-purpose/one-time-use creative works, but how do we apply something like that to something like recorded-media entertainment? Prepay for Taylor Swift's next album on Kickstarter?

Re:Google's software mistreats or harms the user by nybble41 on Wednesday August 21, 2019 @07:24PM (#20763007)
> Like what, paying for labor instead of the work itself?

Yes, exactly. There is no reason why a Kickstarter or Patreon model wouldn't work for recorded-media entertainment. Those approaches have already been used for things which are much more labor-intensive than music albums.

Artists with an established brand and fan following have some additional options, such as limited-edition merchandise or signed prints. Scarce physical goods that can't just be duplicated because their value is derived from their providence.

Re:Google's software mistreats or harms the user by Drew_ on Tuesday August 20, 2019 @03:43PM (#20751131)
TIL authorization is malware apparently.
Re:Google's software mistreats or harms the user by johannes1234321 on Tuesday August 20, 2019 @04:06PM (#20751470)
Software running on my computer, not letting me things do I want to do is malware. Yes.
Re:Google's software mistreats or harms the user by spookthesunset on Tuesday August 20, 2019 @04:13PM (#20751552)
You own your computer, yes. But you don't always own the data on it. Ownership of something is a legal and social construct, not a technical one.

PS: I think most DRM works against the businesses that attempt to implement it. But it isn't malware. It is a data protection layer.

Re:Google's software mistreats or harms the user by new_realist on Tuesday August 20, 2019 @01:24PM (#20749509)
If DRM allows you to consume content you would not otherwise have access to, it is a feature. What does it limit you from doing, in particular? Running custom software on your device? That’s a funny definition of malware.
Re:Google's software mistreats or harms the user by hyperhopper on Tuesday August 20, 2019 @01:53PM (#20749820)
DRM doesn't allow you to consume content. There is nothing technical about DRM that helps deliver content to me.

I think you may be referring to businesses making an anti-user decision to withhold content, and mistaking exceptions to that to be things useful to a user.

Re:Google's software mistreats or harms the user by SpicyLemonZest on Tuesday August 20, 2019 @02:07PM (#20750010)
I don't see how it's an anti-user decision. Whether it's bits over the network or physical stuff, why should they have to send me their product if they don't want to?
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @02:20PM (#20750181)
DRM isn't about them not sending the product - it's about them sending the product and then hijacking the computer I own to prevent me from using the product the way I like.

DRM schemes are anti-user decisions in the sense that users are presented with a choice of either allowing companies to hijack their machines to enforce a subpar experience, or walking away.

Re:Google's software mistreats or harms the user by spookthesunset on Tuesday August 20, 2019 @05:24PM (#20752344)
The product is the media content. Our society and legal framework says you don't own that content. You might own your device, but you don't own that bit of data stored on it. Said data owner requires you to consume the data in certain ways. How do you reconcile the two conflicting requirements? One way is to invent crazy DRM schemes.

Of course, I'd argue most DRM pushes normal people to piracy because the restrictions usually suck. Had they just distributed the content in a more unrestricted way, they'd do more business. But that is a business problem, not a technical one.

Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:54PM (#20752613)
> How do you reconcile the two conflicting requirements? One way is to invent crazy DRM schemes.

Another way is to not do it. The law does not require you to implement crazy DRM schemes, it requires me to not distribute copyrighted work to which I don't own the copyright.

The law doesn't force companies to implement DRM. It's a choice, and as a choice, it can be considered malicious action by customers.

Grocery stores doesn't hire large amount of security people so that every customer would have a security person assigned to them that follows them around and ensures they don't steal anything. They could do it, I don't think any law anywhere prevents them from doing that. But the first one to try it would quickly lose all its customers. If such a practice happened to get ultimately established (e.g. normalized by stores in non-commodity position), I suspect the meatspace equivalent of FSF would be ranting about it too.

Re:Google's software mistreats or harms the user by ahupp on Tuesday August 20, 2019 @02:20PM (#20750192)
Payments are also not something technical that helps deliver content to you, yet without them you'd have no content to consume. Same with DRM.
Re:Google's software mistreats or harms the user by musicale on Tuesday August 20, 2019 @02:25PM (#20750261)
> What does it (DRM) limit you from doing, in particular?

How about:

- Using the fast forward function in media playback software to skip over advertisements.

- Ripping DVD and Blu-Ray movies for use with a media server.

- Playing movies and games from other countries (region locking.)

- Recording or streaming console gameplay (e.g. HDCP on PS3, disabling the share function in certain PS4 games.)

- Running certain software, even some single-player games, if you are not connected to the internet ("always-on DRM.")

Re:Google's software mistreats or harms the user by spookthesunset on Tuesday August 20, 2019 @05:25PM (#20752356)
Don't use that content if you don't like the restrictions it imposes on you.

DRM sucks, but you don't have to use it.

Re:Google's software mistreats or harms the user by scblock on Tuesday August 20, 2019 @01:06PM (#20749286)
Absolutely this. There are real issues worth real discussion, both on this post and their related Apple post. But these are the posts of a conspiracy theorist instead; they don't enable any sort of rational discussion.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @01:19PM (#20749449)
How is that? All the claims are strictly true. They just carry a moral judgement some people disagree with, and most people don't care about. It's not a conspiracy theory, it's enumeration of facts.
Re:Google's software mistreats or harms the user by CobrastanJorji on Tuesday August 20, 2019 @03:14PM (#20750833)
There are facts in here, but they're very selective facts.

For example, in the "Sabotage" section, it describes how by turning off a server, Google turned a device "into a $300 out-of-warranty brick."

Now, it is a fact that the device did cost $300 and it was out-of-warranty, but pointing out that the device is out of warranty without also pointing out that Google offered full refunds for all of the devices is deceptive wording.

Re:Google's software mistreats or harms the user by mikejb on Tuesday August 20, 2019 @03:21PM (#20750904)
> All the claims are strictly true. They just carry a moral judgement some people disagree with, and most people don't care about.

This is a poor standard. For example:

> Kim Jong-un is an elected leader

It's technically correct, but it does not provide any useful information, and could be classified as heavily misleading. But hey, technically it's true!

Re:Google's software mistreats or harms the user by lazyasciiart on Tuesday August 20, 2019 @03:11PM (#20750806)
It is an incomplete enumeration of facts which presents a biased picture. This is not some kind of novel technique, it's been around for a long time under the name "lying by omission".
Re:Google's software mistreats or harms the user by jcranberry on Tuesday August 20, 2019 @05:15PM (#20752243)
Facts can be used to deceive or manipulate. It's called cherry picking. The post is guilty of it.
Re:Google's software mistreats or harms the user by mda on Tuesday August 20, 2019 @07:02PM (#20753128)
Except that most items are basically horseshit. I am appalled by the FSF's standards.
Re:Google's software mistreats or harms the user by dredmorbius on Tuesday August 20, 2019 @02:36PM (#20750405)
FSF have an incredibly annoying track record of being precisely right, about a decade ahead of everyone else.

https://www.gnu.org/philosophy/right-to-read.en.html

Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @03:24PM (#20750941)
Pretty much nothing here resembles the world I live in. Can you precisely articulate which pieces are right now?

I've been reading a lot recently, and so buying a lot of books. Some digital, some not. As far as I can tell I own a single copy of the physical ones. I can transfer them to someone by handing them my copy. I can do the same with digital ones. It's legal for other people to read my paperback, or for me to hand them my Kindle. I can even, get this, do stuff to the mobi file I get when I download the ebook.

What am I missing?

Re:Google's software mistreats or harms the user by zeveb on Wednesday August 21, 2019 @08:15AM (#20756576)
> What am I missing?

Amazon can — and have — reach into your Kindle and delete books you have there (notably, they did this to 1984, proving that real life can be ironic).

You cannot lend one Kindle book to someone else, without lending the entire Kindle.

Your phone, computer and TV run binary code which can do literally anything (say, logging your passwords and transmitting them in unused protocol headers), which you are not permitted to remove or modify, in the name of DRM and similar user-restricting technologies.

Re:Google's software mistreats or harms the user by pvg on Tuesday August 20, 2019 @03:18PM (#20750870)
If you squint hard enough, cherry pick and are highly motivated, more or less anyone who makes sweeping predictions about the future can be 'precisely right'. Even this particular essay isn't really 'precisely right', never mind every single prediction, dire warning or position the FSF has ever taken.
Re:Google's software mistreats or harms the user by mwfunk on Tuesday August 20, 2019 @05:46PM (#20752546)
This is my #1 issue with the FSF, and a lot of these types of arguments originate with RMS himself. RMS has always put a lot of energy into trying to get people to use other words to describe common things, and the other words always spin those things in some really obvious and extreme way. Insisting that everyone say GNU/Linux is the one most people are familiar with, but other things like always referring to DRM as "Digital Restrictions Management", etc. Or heck, trying to redefine the very generic but positive word "free" to mean a whole host of very very specific and often unintuitive things.

The FSF/RMS insistence on calling things by different words seems so irrational and dishonest. Likewise with taking common words with many meanings (like "free") and claiming that word as their own, then claiming that what "free" really means in the context of software can only be expressed once you tack on several KB of legalese that tells you what you can't do with it and how you're a bad person if you do. It's like the naming of the PATRIOT Act- it had nothing to do with patriotism, but it surely changed people's perceptions of it in subtle ways. What congressman would vote against patriotism? How could anyone be opposed to freedom? It's the same BS rhetorical trick, and it makes whoever uses that trick seem less honest and more irrational (to me at least). It's still an effective propaganda technique, which is exactly why they should avoid these sorts of rhetorical tricks. I don't want to hear their propaganda, I want to hear their philosophy. Because if their philosophy is truly built on a foundation of propaganda and rhetorical tricks, then their philosophy is meaningless. I agree with much of what the FSF advocates but they've always done such a terrible job advocating for it.

Re:Google's software mistreats or harms the user by sieabahlpark on Tuesday August 20, 2019 @03:15PM (#20750843)
> They consider the ability for users to remotely reset their Android lockscreen combo if they know their Google account password a "back door"

It literally is a backdoor into your phone. Whether it's ethical or not depends if they've ever used it with law enforcement or for their own personal gain.

> They describe a bug where Google Assistant incorrectly identified the "Okay Google" hotword as "Google Assistant recording users' conversations"

This isn't necessarily great but I've run into situations where it activated on completely unrelated phrases. Is it Google's best interest as an ad company to sell data to fix this? No.

The issues you see as someone else pointed out are because you implicitly trust Google. I personally don't trust Google. The fact they manipulate their products for "algorithmic fairness" is proof they have ulterior motives one way or another. Is it that far of a stretch to think they could be abusing other components of their platform either intentionally or not?

Re:Google's software mistreats or harms the user by modzu on Tuesday August 20, 2019 @05:00PM (#20752081)
"Although Google's exercise of this power has not been malicious so far, the point is that nobody should have such power, which could also be used maliciously. You might well decide to let a security service remotely deactivate programs that it considers malicious. But there is no excuse for allowing it to delete the programs, and you should have the right to decide who (if anyone) to trust in this way."
Re:Google's software mistreats or harms the user by tathougies on Tuesday August 20, 2019 @01:02PM (#20749232)
> Ignoring the fact that there is basically no OS in existence that can't be infected with malware.

To be fair to GNU, GNU Hurd cannot be infected with malware because no one is quite sure how to install it and keep it running for any meaningful amount of time.

Re:Google's software mistreats or harms the user by cptskippy on Tuesday August 20, 2019 @02:05PM (#20749987)
I thought it was agreed that Security through obscurity was frowned upon.
Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @02:25PM (#20750267)
No no, it's all self consistent. Safe computers are a fiction. Computers running GNU Hurd are a fiction. It fits.
Re:Google's software mistreats or harms the user by normalhuman on Tuesday August 20, 2019 @12:55PM (#20749158)
The average user certainly doesn't worry about any of this, but that doesn't mean that they shouldn't.

The worst, of course, is the tragedy of the commons dynamics. A lot of harm that comes from surveillance capitalism does not affect someone in particular, but it amounts to great damage to society as a whole. For example, by degrading public discourse, addicting people to screen time while robbing them of living their actual lives, and assisting authoritarian regimes in oppressing their own people (project dragonfly).

Re:Google's software mistreats or harms the user by nolok on Tuesday August 20, 2019 @01:00PM (#20749209)
> The average user certainly doesn't worry about any of this, but that doesn't mean that they shouldn't.

I think the point he was making, in part, was that if the average user worried about those things, they would WANT most of those features and decisions.

Re:Google's software mistreats or harms the user by normalhuman on Tuesday August 20, 2019 @01:29PM (#20749567)
Sure, that is why I mention the tragedy of the commons. People (me included, I'm not claiming to be a saint) very easily rationalize exchanging short-term personal comfort for the long term social good, and the adtech people know this very well.
Re:Google's software mistreats or harms the user by decoyworker on Tuesday August 20, 2019 @01:18PM (#20749434)
If we are in the business of telling society what they SHOULD care about I'd wager about a hundred other things are more important than free software.
Re:Google's software mistreats or harms the user by realplayer6 on Tuesday August 20, 2019 @01:14PM (#20749377)
exaggerated maybe, but they are still facts? what other huge tech started implementing parental controls?
Re:Google's software mistreats or harms the user by jbob2000 on Tuesday August 20, 2019 @01:02PM (#20749234)
It sounds like GNU have a very constrained view on what a computer does and is used for. From reading this, it sounds like they want a computer (and by extension, its OS) to be a thing that sits on a desk and is operated on in very distinct ways.
Re:Google's software mistreats or harms the user by joelx on Tuesday August 20, 2019 @04:34PM (#20751788)
I agree with you, this appears to be part of the lies and false narratives put out by evil totalitarian regimes in China and Russia to distract us from their activities. Especially since these tech companies are leading lights on human rights.
Re:Google's software mistreats or harms the user by OrgNet on Tuesday August 20, 2019 @02:49PM (#20750553)
> - They describe Google's demonstrated ability to remove malware from user's devices as a "backdoor"

It is a backdoor... They can install or remove any apps on my device without my authorization and I cannot disable "that feature" even if I know about it. So it's almost like a rootkit.