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Re:Google's software mistreats or harms the user by whatshisface on Tuesday August 20, 2019 @12:59PM (#20749192)
If you come at it from the perspective that Google is your friend, as in not like a real friend (who I wouldn't let change my passwords), but a friend that's even better than a real friend, then sure, these points are paranoid. The GNU perspective is very distrustful of the idea that anyone else should be administrating their devices, and refuses to trust any corporation more than they would a friend.
Re:Google's software mistreats or harms the user by henryfjordan on Tuesday August 20, 2019 @01:48PM (#20749762)
The GNU completely ignores the value that you get from Google. For instance this point:

> Google Chrome contains a key logger that sends Google every URL typed in, one key at a time

They are describing the auto complete feature...

I get that people should be making informed choices about what data they share, but for the FSF to so intentionally mis-describe what is going on does not help inform anyone.

Re:Google's software mistreats or harms the user by ChrisSD on Tuesday August 20, 2019 @01:57PM (#20749873)
Wait but that's literally what the auto complete feature does. Most users understand the value of the feature (they use it!) but there's a good reason to spell out the cost too.

I agree with the criticism that they should draw a clearer line between the cost and the benefit but there's nothing to be gained by softening the language used to describe the cost.

Re:Google's software mistreats or harms the user by chucksmash on Tuesday August 20, 2019 @02:20PM (#20750182)
I'd naively consider a keylogger to be software that captures your keypresses universally.

I use Firefox and have search suggestions disabled there so I am somewhat sympathetic to their point.

That said, calling server-side autocomplete on a field you explicitly are typing in strikes me as about as sensible and forthright as calling an Amazon text field that takes my credit card number a card skimmer.

Re:Google's software mistreats or harms the user by davvolun on Tuesday August 20, 2019 @03:01PM (#20750679)
> calling server-side autocomplete on a field you explicitly are typing in strikes me as about as sensible and forthright as calling an Amazon text field that takes my credit card number a card skimmer

Exactly, and waters down the impact of the termminology. If "card skimmer" is anything that can read a credit card, than the term is meaningless for security.

If "keylogger" is anything connected to the web that responds to a keypress...

GNU is risking turning into the boy who cried wolf here.

Re:Google's software mistreats or harms the user by gregknicholson on Tuesday August 20, 2019 @07:34PM (#20753310)
> GNU is risking turning into the boy who cried wolf here.

As with a lot of the FSF's messaging, I think the substance of the message may be correct, but the way they convey it just isn't effective.

If this is for a general audience(!), no-one was ever convinced by the 48th item in a list who wasn't already convinced by the 47th. You don't persuade people just by being right, and certainly not by banging on about the very many subtly-different ways in which you're right. Pick few strong examples and prosecute those decisively.

If this is a resource for campaigners, set out the audience and intent before you start. Preface it with something like “Here are various ways that certain aspects of Google's software can be seen as indistinguishable from malware. They may be useful counterarguments if someone suggests Google's software is trustworthy.”

Re:Google's software mistreats or harms the user by c0vfefe on Wednesday August 21, 2019 @01:58PM (#20759641)
There's a lot to appreciate about Stallman, but as an ideologue, he's never going to prioritize a gentle & incremental articulation of his ideas. We could call it a failure to empathize, but you see ideologues all over undermining their communication by making it as distilled & radical as possible. But that's not what tends to convince other humans they're wrong about something.
Re:Google's software mistreats or harms the user by pessimizer on Tuesday August 20, 2019 @04:23PM (#20751659)
How about an Amazon text field that takes your credit card number before you submit the form?

There's no warning that a text field autocompletes, and no reason to assume all users are tech savvy enough to realize that google has to see every character typed to send back recommendations.

Re:Google's software mistreats or harms the user by aflag on Tuesday August 20, 2019 @02:35PM (#20750387)
There are keyloggers targeted to specific fields too. It depends on what vulnerability is being exploited to install a keylogger.

I think the description of autocomplete as a keylogger is a good fit from the security perspective.

Re:Google's software mistreats or harms the user by hutzlibu on Tuesday August 20, 2019 @04:40PM (#20751865)
No, as a keylogger is the term for a malware to capture ALL your keystrokes in secret (to usually later fish out the interesting ones like passwords). It is misleading, to mix it up with a software, that captures your textinput from a textfield, even though it is not communicated clearly to the average user that his text goes to a server.
Re:Google's software mistreats or harms the user by yarrel on Tuesday August 20, 2019 @04:42PM (#20751888)
If the text field sent everything you type but didn't autocomplete, it would be spyware.

Autocompleting doesn't change that.

The Amazon text field would have to send your credit card number for a credit check without telling you to compare.

Re:Google's software mistreats or harms the user by judge2020 on Tuesday August 20, 2019 @04:57PM (#20752049)
The autocomplete provides a valuable service: it shows you suggestions for search terms; it's similar to if the credit card number is sent to the server and the server sends back whether or not the number is a valid credit card number (although this is now done on the client side).

It can also be turned off extremely easy, not exactly what we know as "malware" if it allows you to turn off its "malicious" activities.

Re:Google's software mistreats or harms the user by fuzz4lyfe on Tuesday August 20, 2019 @05:12PM (#20752204)
>I'd naively consider a keylogger to be software that captures your keypresses universally.

On Windows asking for a handler for all key presses will often trigger the antivirus, while asking for a single application often will not.

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @02:35PM (#20750383)
The costs? Are you joking? Of to the 2 Billion people using Chrome, point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost. There's the cost you impose on yourself for paranoia, but lay THAT at the feet of the FSF.

And if you say bandwidth you're fired. It's privacy the FSF is grumbling about. And for that it's been rhetoric and theoretical suffering, but no actual real-world damage. And not for lack of adoption.

Put that cost in your pipe and smoke it.

Re:Google's software mistreats or harms the user by jmkb on Tuesday August 20, 2019 @02:55PM (#20750615)
If your browsing history is of value, than giving it (or even just the portions of it that are manually typed into the url bar) away is a cost to you. You can't point to a dollar amount on an invoice, so in that sense it's not "non-theoretical." But if you believe that personal information can be valuable -- and it's pretty clear that it can, especially in the aggregate -- then calling this a "cost" is not a joke.
Re:Google's software mistreats or harms the user by adjkant on Tuesday August 20, 2019 @04:00PM (#20751382)
Google already stores your browsing history in the cloud if you're signed in, which most users are. The "keylogging" wouldn't really add any value to the data, and thus I don't really buy that cost.

If you're not logged in, as I'm sure FSF people are, then this is a much bigger deal, but it doesn't apply to the vast majority of people.

All that said, the keylogger would take a good deal of interpretation to get a complete or even partial history, since autocomplete choices would likely be chosen anyways, not fully typed out URL's. If they send that history anyways on any time you press enter, the autocomplete feature again doesn't matter because they have it with our with.

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @05:05PM (#20752132)
Your browsing history, as a rule, is not actually valuable in any meaningful sense. If it were, then your cost would then have to be an opportunity cost, the lost opportunity to sell which you didn't take. Except if that's the case, it's not the autocomplete that stopped you; you could sell your history still anyway, autocomplete or no.

Also, your aggregate value argument is quite apt: It's valuable to know what percentage of a city speaks English, but the fact that you personally do or don't is of no real value at all, specifically because it's "your" individual data, not despite the fact. And insisting that you've been hypothetically robbed of your entitled half penny for disclosing your language preference to the McDonalds cashier is precisely as sensible as complaining about the value of your half-typed URLs.

Re:Google's software mistreats or harms the user by shrimp_emoji on Tuesday August 20, 2019 @03:28PM (#20750978)
Unquantifiable externalities.

At the end of the day, serverside autocomplete is useful, and coal is cheap!

Re:Google's software mistreats or harms the user by ariwilson on Tuesday August 20, 2019 @03:57PM (#20751341)
My thermometer is a pretty clear indicator of a quantifiable externality of coal.
Re:Google's software mistreats or harms the user by greyhair on Wednesday August 21, 2019 @10:31AM (#20757553)
Your thermometer is only a good indicator if it provides a comparison of the current temperature to the average temperature for that moment plus windowed samples over the last one hundred years. Otherwise, it just tells you the current temperature. </s>
Re:Google's software mistreats or harms the user by saagarjha on Tuesday August 20, 2019 @03:15PM (#20750845)
> point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost

Type "p" in the address bar at work?

Re:Google's software mistreats or harms the user by tylerl on Tuesday August 20, 2019 @04:36PM (#20751804)
And again, you're talking hypothetical. Anything is harmful in theory. I can think of a thousand ways in which privacy itself is harmful in theory, it's not even hard. But unless it actually happens somewhere to someone it's quite likely my assumptions are faulty.
Re:Google's software mistreats or harms the user by pwinnski on Tuesday August 20, 2019 @04:09PM (#20751495)
paycomonline.com

Don't visit sites on work computers you don't want others to know about!

Re:Google's software mistreats or harms the user by zeveb on Tuesday August 20, 2019 @03:55PM (#20751307)
> Of to the 2 Billion people using Chrome, point out just one for whom the privacy implications around autocomplete have imposed a non-theoretical cost.

You've never accidentally typed a password in a URL bar? You've never accidentally focussed the browser window when typing something you don't want Google or anyone else to know?

Re:Google's software mistreats or harms the user by jammygit on Tuesday August 20, 2019 @02:06PM (#20750005)
Years ago I used to assume autocompletions were performed on device, not sent to a server
Re:Google's software mistreats or harms the user by esotericn on Tuesday August 20, 2019 @04:03PM (#20751427)
Yes, this is a keylogger. Autocomplete with a remote backend is too.

The Overton window has moved so far in the last ten years.

A while back we (and by we I don't mean me, I mean hackers collectively) would consider a piece of software that opened a TCP socket unless it had a real reason to malware.

Now? It's fairly common for like, webpages to send back every keystroke you might accidentally make whilst a tab is focused.

The fact that this is frequent, possibly even 'normal' behaviour does not make it sane.

Re:Google's software mistreats or harms the user by solipsism on Tuesday August 20, 2019 @05:14PM (#20752234)
The Overton window describes what the public will accept as "sane" (to use your term).

You're free to disagree with the rest of the world, of course. But you might want to focus on trying to shift the Overton window. What you're doing in this comment is simply asserting that you disagree with everyone else.

Re:Google's software mistreats or harms the user by tripzilch on Wednesday August 21, 2019 @07:39AM (#20756361)
The disagreement is not that autocomplete with a remote backend is a keylogger, that's factual. It's about calling it malware right?

Because you seem to be asserting what "everyone else" thinks.

If I ask non-technical people about this autocomplete feature and whether they would like to disable it (assuming they have this option), after explaining it sends every keystroke to Google, they (generally) will reluctantly agree to have it enabled, why?

It's not because they believe sending every keystroke to Google is a super reasonable sacrifice for having the benefit of autocomplete on search queries.

No, ask them, they will invariably sigh "Well, Google knows everything about me already, anyway, so ...".

That's NOT the reasoning of someone making a well thought-out decision, it's the reasoning of someone beaten into submission. And we know this is true, because we feel it too, every time you read a comment about somebody trying to escape the Google Ecosystem, but not yet having a satisfying replacement for this one service .. You don't get to make a fair choice about it.

That is why they say Google mistreats their users, because they made them give up, not just giving up their privacy, but giving up on their belief they even have a choice about it.

Re:Google's software mistreats or harms the user by mav3rick on Thursday August 22, 2019 @12:11AM (#20764558)
You can choose many competitors to their products. Google wins because in many cases they are superior. Stop peddling this myth that consumers are forced to use a free thing.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:28PM (#20752385)
That's literally what FSF is doing - desperately pulling one edge of the window to prevent it from sliding into madness.
Re:Google's software mistreats or harms the user by esotericn on Tuesday August 20, 2019 @05:36PM (#20752472)
Indeed.
Re:Google's software mistreats or harms the user by mighty_bander on Tuesday August 20, 2019 @03:17PM (#20750864)
If only there were some middle ground between "not having autocomplete" and "ruthlessly data mining the everliving fuck out of everything I do in order to sell me shit." Oh well, nothing we can do, I guess, except shut up and take it.
Re:Google's software mistreats or harms the user by tripzilch on Wednesday August 21, 2019 @07:48AM (#20756411)
With Google Maps the choice is even between "simply remembering your past few searches" (incredibly easy to do locally) and ruthlessly data mining the everliving shit of everything you do.

That's basically holding my privacy hostage for what is stupidly basic UX functionality.

And it's not like I was given a choice about it. Maps used to remember your search history just fine, until they pulled that a few years ago, and I "just" had to give them my location history, so they would remember my fucking search queries.

You might recognize these tactics from heroin dealers and similar scum.

It's amazing how unnecessarily less useful Maps is, if you have to retype the addresses every. single. time. But you don't want Google to keep a log of everywhere you've been.

Re:Google's software mistreats or harms the user by BryantD on Tuesday August 20, 2019 @01:55PM (#20749852)
I think it's useful to describe the features in terms that make it very clear what's going on. On the other hand, I disagree with the assumption that users should not be willing to make the tradeoff of using the software anyway.
Re:Google's software mistreats or harms the user by amatecha on Tuesday August 20, 2019 @08:16PM (#20753550)
It might ignore the value, but it's not incorrect.

If Chrome is sending to Google every character typed into the URL bar, that's literally a networked keylogger and can presumably be used for all the same nefarious purposes as a "malicious" keylogger. The perceived value this feature provides is meaningless in the context of privacy/security.

I bet all those keypresses are stored permanently, associated with your Google account, but that's another issue altogether.

Re:Google's software mistreats or harms the user by skybrian on Tuesday August 20, 2019 @01:45PM (#20749737)
Your "friend" analogy is basically the perspective of someone who wouldn't put their money in a bank. If you wouldn't trust a friend to hold thousands of dollars for you, why would you trust a bank?

It's questionable whether Google deserves similar trust as a bank since they aren't regulated in a similar way. But it isn't unusual for people to trust companies over friends for some things, such as their life savings.

The other thing to remember is that trust can be partial. For example, I wouldn't trust a bank not to be looking for legal ways to charge me fees and I wouldn't trust their investment advice, but I'd trust them to keep their ATM's working and not to lose my money.

Re:Google's software mistreats or harms the user by badrequest on Tuesday August 20, 2019 @01:57PM (#20749870)
You bring up regulatory controls on banks, but then dismiss them as if most folks would willingly put their money into them if the regulations weren't there. If you'd trust the bank with your money without the regulations, I'd love to send you details about the bank I'm forming.
Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @03:12PM (#20750813)
You've managed to acknowledge and then ignore the point. You aren't trustworthy. Or maybe you are, but I don't know that. A bank is. There's history of acting, if not ethically, at least not totally unethically, even without government regulations. Wells Fargo, Visa, and Coinbase all have decreasing sets of regulations, but all have more consumer trust than "badrequest".
Re:Google's software mistreats or harms the user by pessimizer on Tuesday August 20, 2019 @04:25PM (#20751682)
> There's history of acting, if not ethically, at least not totally unethically, even without government regulations.

I do not believe that this is a thing that is true. There is no well-known history of ethical unregulated banks.

Re:Google's software mistreats or harms the user by joshuamorton on Tuesday August 20, 2019 @04:34PM (#20751784)
Like I said, not ethically, but not totally unethically: they'll absolutely try to rip you off, but they won't just steal your money.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:29PM (#20752404)
In the world of cryptocurrencies, everything to the "less regulation" side of Coinbase actually did steal your money.
Re:Google's software mistreats or harms the user by jcranberry on Tuesday August 20, 2019 @03:12PM (#20750808)
I don't see where he made any such dismissal.
Re:Google's software mistreats or harms the user by skybrian on Tuesday August 20, 2019 @10:27PM (#20754096)
I certainly don't mean to dismiss financial regulation. It's an important reason why today's banks are lower risk than in previous times - at least, for depositors. But people used and trusted banks long before FDIC insurance. (And often, that trust was broken.)

I expect we will see more regulation of the companies storing personal data, along the lines of the GDPR. I don't expect people will stop using the big tech companies to store personal data.

Re:Google's software mistreats or harms the user by lazyasciiart on Tuesday August 20, 2019 @03:07PM (#20750747)
Most folks, maybe not. Everyone who's ever used bitcoin though....
Re:Google's software mistreats or harms the user by ocdtrekkie on Tuesday August 20, 2019 @01:37PM (#20749655)
Google is not your friend. Google is a multi-billion dollar international corporation which sells advertising. It does have a good marketing team that makes cutesy artwork for it's PR campaigns though.
Re:Google's software mistreats or harms the user by tropicalia on Tuesday August 20, 2019 @04:00PM (#20751389)
If you come at it from the perspective that Google is your friend, as in not like a real friend (who I wouldn't let change my passwords), but a friend that's even better than a real friend, then sure, these points are paranoid.

If you start an argument with a false premise (like the above), then sure, you can come to just about any kind of conclusion you want.

The GNU perspective is very distrustful of the idea that anyone else should be administrating their devices [etc etc]

Which is a perfectly reasonable position to have, and no one takes issue with GNU for having it.

What one takes issue with is the consistent use of manipulative language, egregious omission of context (e.g. like what was just said about Google in the post above) and other generalized mindfuckery that GNU folks seem to routinely resort to in order to get you to buy into their shtick. As exemplified in the article referred to in the original post for this thread.

And which has gotten to be way beyond old. For like, multiple decades now.

Re:Google's software mistreats or harms the user by yongjik on Tuesday August 20, 2019 @05:06PM (#20752140)
GP's points still stand, if coming from the perspective that Google is a successful, multinational corporation, with a reputation to protect, and staffed with thousands of engineers who also have their own job standards and individual reputation to protect.
Re:Google's software mistreats or harms the user by TeMPOraL on Tuesday August 20, 2019 @05:19PM (#20752300)
And again they don't stand if your perspective accounts for the following observable facts:

- Multinational corporations care little about their reputation - the public has very short memory, and it's rare that a reputational issue outweighs considerations like sunk costs, network effect, or lack of better alternative on the market. See literally almost every scandal involving a corporation ever.

- The larger the organization, the less individual ethical and reputational concerns of bottom-line workers matter. See literally every corporation. For particular recent examples, see e.g. Volkswagen emissions scandal or Boeing 737 Max fiasco, both cases involving actual engineers with actual careers on the line, and not just software devs risking unemployment for 10 minutes.

Note that both statements are explainable even without attributing malice to any corporation. They're side effect of scale and market power.

Re:Google's software mistreats or harms the user by whatshisface on Tuesday August 20, 2019 @05:10PM (#20752182)
Your friends have your friendship to protect, right? If multinational corporations have your interests at heart more reliably than your friends then maybe it's time to meet new people!
Re:Google's software mistreats or harms the user by yongjik on Tuesday August 20, 2019 @10:24PM (#20754089)
Different entities can be entrusted with different responsibilities, not because I trust one more but simply because they're different.

I'll never ask my friends to memorize my schedule and remind me on time. I'll also never ask Google to take care of my cat. Sounds pretty straightforward to me.

Re:Google's software mistreats or harms the user by greyhair on Wednesday August 21, 2019 @10:24AM (#20757466)
I'm your only friend I'm not your only friend But I'm a little glowing friend But really I'm not actually your friend But I am (Blue Canary, TMBT)