I remember one particular phone that had four user-configurable hardware buttons, but Verizon had locked them down so that they all opened the Verizon ringtone store.
The iPhone was a breath of fresh air if only for its software.
"There are apps from Flipboard and Spotify as well as a unremovable version of Facebook. McAfee Anti-virus is baked into the operating system as "security," and the Samsung Gallery app wants to share my location with Foursquare. The storage management settings, which is just a simple file-cleanup app, is "Powered by Qihoo 360," a Chinese security company. A caller-ID feature built into the phone app is provided by a company called "Hiya."
Once you run through setup and connect to Wi-Fi, the phone spawns an undismissable "Secure Wi-Fi" notification, which, it turns out, is an ad for McAfee VPN subscription service. I tried blocking the notification—it's not blockable—but it turns out you can open the advertisement, carefully consider subscribing to McAfee VPN, say "No," and then it will go away. Cool."
https://arstechnica.com/gadgets/2019/04/galaxy-s10-review-fo...
You don’t have to keep supporting Samsung by buying their phones. Get a pixel instead.
Being virtually stock Android, pre-installed software is easily disabled (even FB) - the only major complaint is inability to assign Bixby button to something else without rooting.
On mine the plastic frame cracked between the power button and the volume control (I think a reasonably common problem with this phone, I've never had a frame crack on any other phone). After that one button gets stuck on, which makes phone cycle reboot - OK - I can workaround that. Then the microphone went bad: that is caused by the crack causing pressure on the micro-connector which causes an electrical issue. That wasted more time and eventually my workaround for that issue failed.
I have had close experience with 5 different Nexus devices, and 4 of the 5 had nasty failure modes.
The Nexus line has been far less reliable than the iOS devices I have had experience with, and all the Apple devices got far more security updates over their useful life. Note: I usually use Android phones and iPad tablets (although I have also personally had iPhones and Android tablets).
So my two complete failures due to the crack were not "catastrophic" then?
The case cracking is common, and those two failures were common enough: most users would consider the phone uneconomic to fix, and not everyone has my tenacity or skill to waste time fixing their phone.
I also think it was that phone where the flash slowed enough to make it barely usable.
Back on topic.
The only Nexus I have had that hasn't had a problem was a Samsung Nexus 10 (still goes, but stuck on insecure Android 5.1).
The only Samsung phone I have had was the original Galaxy Nexus, which was still going when I gave it away last year. It's problems were: 1. screen burnin (OLED) and 2. Google didn't release Android 4.4 (due to TI dropping OMAP4 support?) even though 4.4 came out within 2 years. That phone cost more than an iPhone 4. My colleagues got iPhone 4 phones at the same time, and they got updates for twice as long and their phones remained useful for far longer.
So my experience with Samsung hardware has been good. I have always avoided buying Samsung because I hate their modified Android versions and lack of updates.
And then I heard the horror stories of everyone in my office who, having had a great experience with the N5, went and bought a Pixel.
Rooting will still give you the most functionality, but Samsung has finally at least partially relented.
I hadn't messed with tasker in a long time but that got me back.
(for example, the Moto G7. Of course, lots of people have Lenovo concerns)
After my "flagship" HTC10 became unusable within 2 years because of battery issues, I was in the market for a new phone. But I was determined to not spend over $250. I ended up with Nokia 6.1. The only issue with it is that it is just a little slow because it uses snapdragon 435 (I think). However for the same reason it's battery lasts up to 2 days. Other stand-out features are unibody metal design, and Android One (meaning no bloatware). I bought it for only $180 from Best Buy after price match, and sold the HTC for $60 at decluttr.com. I think this is one of the best value purchase I ever made- up there with a Toyota Corolla.
With that being said, I'll be switching to an iPhone for privacy reasons, starting with my next phone and I've been a loyal Android user since Google started with the G1. How times have changed...
Also HMD Global seem to be reliable at giving the security updates OTA.
I haven't looked at the newer Nokia 7.1.
My other choices are Google (expensive, multiple Nexus letdowns in past), Samsung/LG (awful software), Chinese phones (crapware, I don't trust), Sony (abusive relationship), a bunch of other brands with other reasons I dislike, or iPhone (costly and I don't like the UI).
But, well, put it this way. If Google or Apple had offered first-party solutions to each of those services, would they be criticized for offering bloatware as well? No, probably not. So, is the issue here that the services aren't first-party (Spotify) or that they aren't from traditionally trustworthy sources (McAfee)? If it's the former, why does it matter? If it's the latter, then Samsung should be more clear about the extent of the influence of the other company, which they are not, but that shouldn't necessarily exclude them from collaborating.
Now, there are some key issues that should be criticized. Hard. A persistent notification? It's unforgivable. Facebook? The amount of tracking they can do makes them a threat to the device. It's basically spyware. It can be disabled, sure, but it shouldn't be enabled in the first place (except to enable Gear VR, I guess).
But really, can you trust any major tech company, considering programs like PRISM exist and are in operation? What differentiates Google from Apple when the device is still able to transmit whatever it wants to whoever it wants however it wants? Apple or Google may or may not be tracking some piece of data, but that doesn't necessarily mean that it isn't being collected and tracked by someone. That the companies themselves don't happen to store the data that happens to be the very thing they make their money protecting and using? It's definitely better in that your data isn't being used for the company's profit, but is it really any better for privacy from, say, the government?
The tech community seems to assume that software from Apple and Google will be well-thought-out and useful, and will be easy to dismiss if the user doesn't want it. The community seems to assume the opposite of anything from any other hardware company.
Honestly, those assumptions seem correct about 80% of the time.
ly bad
I had a similar issue with a phone I bought around 2005. I wanted an unlocked device, and by EU law, a carrier can't refuse to sell you that. So just pop into any store, right?
The device was unlocked but carrier branded, so the useless menu locked in place front-and-center was doubly useless because none of the carrier services worked.
I made sure to never get any phone through any carrier after that, and now that Android phones are having the same problem I'm so glad I did. Mine have always been crap free.
Funny, apple did this to iPod touch
What feature did you pay to unlock on iPod touch? I'm struggling to remember...
The first iPod touch had a broadcom chip that supported Bluetooth, but wasn't supported in the software stack. You needed to upgrade to use the Bluetooth hardware that you had already paid for.
By making updates paid, Apple was charging users for work that had been done on the software side after the user made their initial purchase.
<conspiracytheory>That's probably why the phone manufactures were asked by Google and the carriers to remove that feature.</conspiracytheory>
My iPhone bought direct from Apple didn't have anything like that. Nor did my friends who buy on contract with carriers (UK).
What carrier did you buy from and did you restore from a backup/iCloud?
Backup/iCloud access are forbiden as per company IT securiy data management rules.
Please. I use a 4k TV as my computer monitor. It's works fairly well for that because I researched it and found a good fit, but I use a remote to start it every time, and it takes 15-20 seconds before it's ready to receive input. That's a long time to be sitting in front of your computer waiting, especially when it happens 3-10 times a day.
Try an analog TV and you'll see real speed!
OEM: Let's make more money.
OEM: We can sell out our users while claiming we aren't.EDS - Remember that big huge company H.Ross Perot Ran? - We TRIED to buy PCs from hardware vendors without Windows. They refused due to how Bill locked them into contracts. If it was to run Windows, then Windows was shipped with every single hardware sale. On the bill of lading.
Government doesn't pay for stuff they don't use. Didn't want Windows if they were to run UNIX (Santa Cruz Operations XENIX System 5, to be precise). Wonder why some people at SCO went crazy and snorted their futures? Blame Bill.
OEM Sales: we have companies lining up to bundle software on our computers and they are all willing to big money to be bundled, and even more money to be bundled and not be removable.
OEM: yay, we can be profitable!!!!!
Not one person really thinks the bundled software is of any value, other than the cash the bundling fee generates. If it was illegal for OEM’s to bundle software you’d see even more contraction in the PC OEM market.
I take issue with that. Apx. one year ago it was using excessive CPU on my Dell. I tried to uninstall, but the uninstaller crashed.
I turned to dell.com and then google. Turned out that throusands of people had the same problem, but no solution from Dell.
This is a sorry PoS application. In my experience, OEMs like Dell, HP create horrible software and drivers.
https://www.google.com/search?q=can%27t+uninstall+dell+suppo...
Do try to stay on target when communicating with people. It is impolite to suddenly change a topic of discussion to yourself.
Is a user expecting to be able to trust their manufacturer an unreasonable?
The day that hardware vendors get over the idea that they need to "add value" to software that they resell will be a very good day for everyone.
It's not like reputation has no value. Reputation is an intangible. You'll be able to put a fairly accurate dollar value on reputation after ruining it, but you should be able to estimate it before trying to ruin it.
Problem is, intangibles have an out-of-sight, out-of-mind effect going on: because you don't see them when putting a dollar value on tangible things, you tend to ignore the intangibles.
Companies often find this out the hard way and end up taking tremendous PR damage. Remember United's PR damage when they had to have cops drag a passenger off the plane because they wanted to "bump" him? Yeah. That sort of thing. Or perhaps the 737-MAX saga. Or any number of such events.
OEM: Profit
It's possible to have pre-loaded software without ruining everything.
But - I feel this is causing them harm in the long run.
I feel that there is a mostly win-win were they to step in and just try to move against the bad shenanigans. I feel that even big companies like Dell, Sony etc. shoot themselves in the foot with this stupidity.
I'm mac 10x years now, strongly looking for change, but I'm wary of that kind of Windows stupidity.
Besides, an end user will never have enough permission to download and install a driver - because if they did they’d be in a position to defeat the DLP, VPN posturing, shitty antivirus and disk encryption tools that have to be installed to satisfy the four nearly identical checklists produced by at least as many independent IT security organizations who most likely hired the same auditor multiple times.
Small to mid sized businesses would probably be all over this though.
It is "an autonomous subsystem ((...)) incorporated in virtually all of Intel's processor chipsets since 2008. ((One)) can use it to turn the computer on and off, and they can login remotely into the computer regardless of whether or not an operating system is installed. ((It)) always runs as long as the motherboard is receiving power, even when the computer is turned off."
According to the EFF it "has full access to memory (without the parent CPU having any knowledge); has full access to the TCP/IP stack and can send and receive network packets independently of the operating system, thus bypassing its firewall".
You might even say that quality and security are orthogonal, at least in this particular case. That might not even be wrong.
Here's an idea:
That would be fantastic.