Card networks (Mastercard, VISA) have different fee structures that incentivize more detailed information like level 3 for lower processing fees for merchants - here's more details on levels https://na-gateway.mastercard.com/api/documentation/integrat...
Here's a small comment thread from a few months back: https://news.ycombinator.com/item?id=41213632
> choose to provide it for a reduction in the transaction fees they pay.
That would explain why I can use my credit card for rent without a transaction fee! No free lunch!
Apple Card does not sell this data, IIRC. But offers a lower cash back than many other cards.
I'm probably not reading this properly, can you say that a different way?
Yeah, that's how organizations typically work? You might have "freedom of movement", but that doesn't mean you can work in your CEO's office. Organizations also limit who has access to its bank accounts, but that doesn't mean it's suddenly illegitimate for companies to engage in transactions.
Cut it out.
Let's stop you right there.
Having a job is rarely truly voluntary. It's almost always obligatory instead.
To discuss further would require us to go into the rabbit hole to debate whether capitalism is the right structure for society, but so far, everything else that's been tried has been worse.
The data is about a transaction that you made, but they generated all of it.
Until we have agreement as a society about what “my data” means, this kind of stuff is going to run rampant.
It makes me wonder, if everyone 'owned' their own data, I wonder if it could be used as a form of UBI. Everyone has data from using services, everyone owns it, everyone can sell it to make a living just doing whatever they are doing everyday.
This is only just a shower thought I had the other day though, there are probably many pitfalls when it comes to such an idea.
Build masses of government housing, make a healthcare public option with sliding-scale costs, and you're 90% of the way there - food and decent low-end broadband are frankly already cheap enough for the government to cover with maybe some "Don't gouge Uncle Sam or else" clauses and that's about everything.
The average American spends $200 (via higher costs for products) for TV each year and receives how many hundreds of hours of adverts in return?
The superbowl for example gets $5 for every viewer, for about an hour of adverts. What’s the average hour of time worth?
Facebook might suck up your data and flog it for a few cents, you’ve probably got more cash down the back of the sofa.
Take the transaction information from example above. The record of you buying products X, Y, Z for total t=x+y+z at time T, with card C - both you and the store could argue they're entitled to it. It's about you and money you spent and products you received, but it's also about them and the money they received and the products that were taken off their inventory. Then the card issuer will interject saying, "hey, the customer uses a card we provide as a service, so we're at least entitled to know which card was use to pay, to whom, when, an what the total amount was!". Then both yours and stores' banks will chime in, and behind them, also the POS terminal provider.
Truth is, they all have a point. We like to think that paying for groceries with our watch is like a medieval peasant paying for fruit with metal coins at a town market. It's not. Electronic payments always involve multiple steps handled automatically, in the background, by half a dozen service providers linked by their own contracts and with their own legal reporting requirements, and each of them really do need to know at least some details about the payment they're participating in.
A simpler example: this comment. It's obviously mine. It's also a response to you, and it only makes sense in context of the whole subthread. Should anyone reply to it, they'll gain a stake in it, too - and then, arguably, everyone following this discussion have a right to read it, now and in the future. After I hit the "Reply" button, I can't in good conscience claim this comment is mine and only mine. This is why I'm personally against the practice of unilaterally mass-deleting of comments on open discussion boards, like e.g. plenty of people do on Reddit, forever ruining useful discussions for the public.
(It's also why I like HN's approach to GDPR, which is, you can get your account disassociated from your comments, and you can request potentially identifying content be removed, but the site won't just mass-delete your comments automatically.)
> everyone can sell it to make a living just doing whatever they are doing everyday
If someone journals and writes down everyone they met with locations and dates, they will laugh you out of the room if you tell them they are violating GDPR.
This also leads to stupid shit like people not being sure if they can point a camera at their driveway to catch vehicle break-ins.
Finally, classifying something as “personal data” because it’s about me still doesn’t make it “my data”.
Health data in the US is strictly regulated, very personal, but is definitely not mine. I cannot remove things from it or prevent it from being shared between healthcare institutions.
the value of this data comes from what did I buy, what else do I buy, where am I, who I am, etc.
to your point, Walgreens does not sell to their competitor CVS data about what they sell, when, and where.
so if that really is their argument, it's refutable.
Why do we have zero insight, no control. Nothing.
I hate it so much.
The cost reduction is very small, it’s applied to interchange fees. I’ve been directly responsible for implementing this functionality on payment gateways for multiple processors because it helps reduce fraud holds as well.
I'm not going to debate you about anything, I just don't get the chance to ask insiders any of these questions.
Thankfully my work was on payment products that serviced businesses and government entities, so I did not really have to deal with that moral quandary.
However it gets muddier in other spaces as well. There are types of cards, like HSA/FSA that require something similar to level 3 data called IIAS that is used to determine what parts of your purchase are eligible. In the parts of the systems I have worked with, this is covered by HIPAA, but I have no idea if there are “clever” methods to sneak that data out of the chain elsewhere.
searching for “mastercard level 3 data takeout” and such bring up the same 5 pages that are not relevant.
There's a section of your Bilt profile that shows your other credit cards and whether you want them linked. It's pretty freaky to see them listed in the first place.
I definitely keep them off.
Bilt is ultimately a big points/reward program though, so you might get points for having them connected.
I still haven't figured out exactly what Bilt's business plan is, but the main part seems to be trying to get as much financial data on people as possible, and partnering with landlords to do so, and since it's how to pay your rent you can't unenroll completely. (Unless you maybe mail your landlord a paper check?)
The landlord of course makes it _seem_ like you have no other modes of paying rent. The cashier’s check option is buried in the fine print.
Dark patterns all around IMO.
(Sure, I could pay by check but consumer banking technology/US in the US already feels like is is lagging a decade behind other countries without voluntarily going further back. Paying by check every month would be quite inconvenient.)
I'd already decided to avoid bilt as much as possible, but reading this thread prompted me to try going a little further.
Looking through their privacy policy it talks about what California residents can do under CCPA: https://legal.biltrewards.com/policies
> Request to Know... The specific pieces of Personal Information we collected about you.
> You have the right to opt-out from having your Personal Information and Sensitive Personal Information sold to third parties. You also have the right to opt-out from having your Personal Information and Sensitive Personal Information shared with third parties for purposes of cross-contextual advertising
Might as well give this a go.
https://support.biltrewards.com/hc/en-us/articles/2901187842...
There's that FSA/HSA benefit section at the bottom which explicitly states that Bilt receives item-level data:
calling something loyalty does not make it "loyalty" ..
- Privacy: There's obvious tracking of purchasing trends. This derails into selling user data to everyone that makes people increasingly easy to track.
- Customer-dependent pricing / Price-discrimination: This is awful for economy, in econ 101 you learn that business want to charge each customer as much as they are willing to pay, but this differentiated pricing is just getting their hands into everyone's pockets.The free market principles rely on perfect knowledge, and every step made to make pricing harder is an attack against self market regulation.
Price discrimination is illegal even in Lobby-land, https://www.law.cornell.edu/uscode/text/15/13
Honestly, beyond paying fewer fees on the bus as a kid, I'm pretty sure I'm being scammed everytime I experience price discrimination.
I feel it's easier to make it illegal and give away reasonable credits to all consumers. I wouldn't discriminate in credits either, I'd rather have public transportation being free for all than claim to save money that society needs to spend anyway.
It doesn't help that lying about the price at any point just makes accounting harder, and creates space for wrong, uncompetitive pricing, or awful deals that would hurt business and society in the longer term anyway.
at the end of the day, prices are just a number you make up, and hopefully it's a big enough number that your stay in business. hopefully it's a big enough number that you get rich. but sometimes it's a fire sale and you just end up owing less money to your vendors.
The only requirement is to make up a single for all your customers that are getting the same thing back. It'll be made up and account for business factors like risks, profits, etc.
Yeah it isn’t as accurate as the privacy-invasive kind of tracking, since students and seniors can be wealthy and eligibility for welfare benefits doesn’t always consider assets or gifts from well-off family. But it’s accurate enough to give the economy most of the same benefit without the privacy downside.
I do think it’s fine for people to opt in to more tracking as a separate consent choice beyond merely participating in a loyalty program, for example to get more personalized and therefore more useful offers, but not as a condition of participation to merely receive at least standard offers and accumulate points. That’s how they generally work in Germany.
Sounds like that'll push retailers to switch from a system where they give points/discounts to everyone, to one where points/discounts are "targeted", which of course requires opting into tracking. Like I said before, the whole premise of loyalty programs is that you're being tracked in exchange for rewards. You really can't expect to have your cake (discounts) and eat it too (not being tracked).
my grandmother collected green stamps from the grocery store, which she saved for food discounts.. I don't think that there was any customer ID involved at all..
honestly, describing pervasive tracking of purchasing associated with govt ID as "normal" is .. its a sickness and parts of it are illegal now. It is not required or "normal" at all, from this view
As I said, in Germany you can indeed have your cake and eat it too in this regard, if you’re okay with the offers you receive being less targeted and therefore less appealing.
My understanding is that GDPR requires them to offer the option to decline the personalized targeting without being blocked from participation overall, and this is probably the same anywhere in the EU. But I don’t have personal experience with this in other EU countries and could be misunderstanding.
The "cake" in this case refers to the offers you had before GDPR came into effect and/or regulators started enforcing it. They might give opt-out people some token offers to appease regulators, but I doubt it'll be anywhere close to the offers they had before.
It’s not an opt-out situation. As per GDPR requirements, these programs have a specific opt-in prompt for personalized targeting, separate from the one which is for generally collecting and redeeming points as a member, and it’s not pre-chosen by default.
I think one can assume that many people will decline to opt in, especially in a culturally privacy-focused country like modern Germany and since not opting in is far behaviorally common than explicitly opting out, but also that many others will knowingly consent in exchange for the benefits. So I think they would generally want to give decent offers to both categories of people, since the non-consent group is large enough to matter. Of course the personalized ones would be better, otherwise nobody would want to give that consent.
Myself, I’ve consented to some but not all of the personalized targeting and information sharing from the loyalty programs I participate in here, after reading the descriptions of the requested consents in detail and making a conscious choice. In at least one case I converted a no to a yes after thinking about it longer. It’s good to have that transparency and control, and not to have the legalese surreptitiously remove your right to sue the store should that become necessary as is common in the US (forced arbitration is generally illegal here in B2C agreements).
As for the rest of your most recent comment, I wouldn’t know; I didn’t ever live in Europe before the GDPR.
You might want to discover about sophistication and pervasive facial recognition technology used by major retailers. Paid by cash? It can still be tracked to you. For "fraud prevention", of course.
They can already track you through your phone and/or credit cards. Why bother setting up a massive facial recognition system for people paying with cash when they only account for 10% (or whatever) of overall shoppers, and have less disposable income than average?
Its harder to prove any specific stores are using any specific survailence product for marketing, but plenty of companies are offering it. Here' Samsung's take: https://web.archive.org/web/20230410052807/https://www.samsu...
We have a major problem with “professional” thieves stealing because the big chains don’t want to pay cashiers anymore.
You see a screen with your face on it in places like Waitrose self service checkouts now. It’s their way of saying “we know who you are”.
Tracking cash purchases is just a side bonus for them.
I'm not aware of any big retailers using facial data for targeting vouchers or anything similar.
Simple things like "did walk through the door with a child" would be pretty valuable data, yet as far as I know, nobody uses it.
Facial recognition on a small corpus of known faces (what everyone experiences on Facebook, their phones, etc) is an easy problem.
Walmart picking up a face walking into a store and matching it against 30 million possibilities is going to return so many false positive matches it’s going to be completely useless.
So yeah, I don't get why they would do this. It gives their advertising competitors valuable data for free, and it pisses off customers by telling them that they're being tracked when they shop at Walgreens. Strange stuff.
(And no, I don't use gmail.)
Clearly you can decide not to use Bilt, but maybe you get caught out some other way (bank, ...) - too difficult to track the trackers.
It’s frankly the most intrusive thing I’ve ever encountered in any software I’ve ever used—I’m not sure how it’s even legal, but this is America where we have no real privacy rights.
Instead of giving you the option to opt in for them to get this level of access, they automatically enroll you into it when your account is created, pull your data, and then allow you to “opt out” afterward, which enables them to have access to your personal and sensitive financial data anyway. And since you literally must have an account with them if your building uses their services for rent payments, they’ve effectively rigged the system to force millions of folks to unknowingly give them access to their personal and sensitive financial data.
Anyway, in your Bilt privacy settings, there are some options you can disable (including Instant Link), and I recommend that you disable ALL of them, although given the dark practices of this company, I don’t even trust that those settings are actually honored.
Side note: Did you know about a company called Method Financial that somehow has real-time access to ALL of your personal and sensitive financial data? Did you know that this company you never heard of that has said access then sells that access to the highest bidder? Do you remember agreeing to any of that anywhere? Yeah, me neither (on all counts)…
[0]: https://www.biltrewards.com
[1]: https://methodfi.com
I live in Ireland and my data is in the databases of several US data brokers. Thise conpanies can't be forced to to comply with the GDPR because they simply do not have an EU presence. You don't have to search far to find stories from people people who made complaints to their local Data Protection office about such issues only to be told there's nothing that can be done.
From my non-American perspective, the same thing is happening here. I distrust non-EU software by default.
I guess best solution would be usage of some proxy which intercepts these calls or provide fake data to them. As op in the article did.
That's not true. I work in an European company and we were contacted by the agency to give a complete list of partners that we use, reasons for why it is justified, which routines we have for deleting old data etc.
I guess in theory we could have lied and made up data, but only an idiot would risk lying to the government. Everyone at my company took it seriusly and tried to provide as accurate data as possible. There were also several follow up questions that had to be answered.
The mindset of lying to the government to "protect" your employer seems so far fetched. Why should an employee lie to the government? If it turns out that the company was in violation of GDPR the worst case scenario for the company is a fine. If the government finds out you are lying, the employee faces jail time. The trade-off is simply not worth it.
Maybe it's easier to lie to the government in some countries, but not in my country. The government agencies actually checks and verifies your claims.
The point is that no effort was made to implement a technical solution to protect privacy. So it’s upsettingly trivial to violate the GDPR unknowingly and any company that is even a little unscrupulous (of which there are hundreds) can easily ignore the law.
And you want the government to do that?
Why haven't the companies who at every turn shout how privacy conscious they are haven't done that?
It's now been 8 years of GDPR. Why hasn't the world's largest advertising company incidentally owning the world's most popular browser implemented a technical solution for tracking and cookie banners in the browser? Oh wait...
Yes, it’s their job. Building codes have technical specifications and don’t allow people to opt out. Airspace is very tightly regulated with technical specifications.
> Why hasn't the world's largest advertising company incidentally owning the world's most popular browser implemented a technical solution for tracking and cookie banners in the browser? Oh wait...
Because the government is the thing that is supposed to produce useful regulations, not an advertising company.
GDPR is like trying to solve smog by passing a law that says people can opt out of smog by staying out of the city. No regulations to actually reduce smog.
I think another big problem is pharmacies. The amount of data shared with health insurance companies must be huge.
> I understand you want to opt out of all points and rewards and not be tracked.
>
> We're constantly working to make Bilt as rewarding as possible. Currently, we don't have an option to opt out of points or rewards. To prevent your transactions from being tracked, the most effective step is to unlink your card from your Bilt account.
>
> To unlink the card:
>
> Go to the Wallet tab > Scroll down to the Your Linked Cards section.
> Look for the card you would like to unlink and tap View all benefits.
> Click the ellipsis [:] on the top right, then tap Edit > Unlink.
Gah, I hate this service and will avoid renting on buildings that use it in the future.I just stopped using that card with square.
Bilt as a concept is the biggest pile of late stage enshittification horse shit I’ve ever seen.
My rent is paid through a company called Bilt.
I discovered that when I shop at Walgreens now, Bilt sends me an email containing the full receipt of what I bought like so:
Ostensibly (hopefully) it would exclude sensitive items, plan B, condoms, etc...I'm curious how this data flows from Walgreens to my rent company, but maybe I'd rather not know and just use cash/certified check from now on.