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Re:My Google Traffic Has Fallen to Zero by jjcon on Monday January 04, 2021 @08:28PM (#25640847)
> My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this.

I’m in a similar position except I know my password. Google decided for whatever reason that my location was too different and now requires that I verify via a phone number I no longer have. I have access to the recovery email and even get ‘suspicious login prevented emails’ at the recovery address. I tried working through google support and was given a form to fill out but never heard back.

I should have kept that number until I updated it yes... but I thought knowing the password and having the recovery email would be enough.... guess not.

But yeah... fuck you google.

Re:My Google Traffic Has Fallen to Zero by _jal on Monday January 04, 2021 @09:07PM (#25641170)
This is one reason I will not give out a phone number for the vast majority of services. If that means I can't use something, so be it.

Building proprietary, impossible-to-understand Rube Goldberg mechanisms based on associations between accidental aspects of my life (location:phone number pairs, for instance) is not a security system, it is a design for randomly fucking me over. If your system is designed to fuck me over, I would prefer to use something else, thanks.

Re:My Google Traffic Has Fallen to Zero by 1vuio0pswjnm7 on Tuesday January 05, 2021 @02:56AM (#25643246)
"Building proprietary, impossible-to-understand Rube Goldberg mechanisms based on associations between accidental aspects of my life (location:phone number pairs, for instance) is not a security system."

It is a system for building better profiles of potential targets for advertising. Gathering data is a means to improve online advertising services to Google's customers. The more data you volunteer, the more their online advertising services can potentially improve. That is one way to look at it.

From another perspective, all the "security" measures are a red flag for me that Gmail accounts are high risk if using for important, personal matters. (And that people are increasingly using it for such things.) The available solutions to that problem from the user's perspective should include the option to stop using Gmail, not simply to support Google's rollout of the next set of Kafkaesque "security" processes that incidentally always require more privacy sacrafices.

Giving me a notice that a User-Agent header changed (by suggesting they have detected a "new device") is not my idea of "security", but it reminds me that this data point is among the ones they are collecting for their online advertising services. It makes me wonder what assumptions and proclamations someone might be making based on such "evidence". I did an experiment where I saved a session cookie for an account I registered and used it outside the browser weeks later, without any User-Agent header. It worked flawlessly and I got no warnings of a "new device". Makes one wonder what is in that cookie and how long it will last. Is it restricted to IP address/location. If it never expires, then if an attacker ever gets a session cookie and the user never logs out of that session, the attacker will be able to "silently" use the account, forever. Yikes.

Re:My Google Traffic Has Fallen to Zero by TeMPOraL on Tuesday January 05, 2021 @08:52AM (#25645476)
Ironically, Google likely has enough data that they could conclusively prove you are who you say you are and own the target account, just by looking at your Chrome's telemetry for the past 10 minutes...
Re:My Google Traffic Has Fallen to Zero by bryanrasmussen on Tuesday January 05, 2021 @08:19AM (#25645181)
since the user agent is supposed to be locked (soon if not already) for newer agents, and Google is probably most responsible for this feature, you would think they did not detect new devices by user header changes?
Re:My Google Traffic Has Fallen to Zero by 1vuio0pswjnm7 on Tuesday January 05, 2021 @06:52PM (#25652979)
s/sacrafice/sacrifice/
Re:My Google Traffic Has Fallen to Zero by handedness on Monday January 04, 2021 @11:08PM (#25641975)
I'm locked out of a Google account I configured without a phone number. It won't let me reset to email, and when I provide a new number it does no good.

The capriciousness that one often finds on a company like Google that means whatever they allow now isn't necessarily going to be honored in six months.

Re:My Google Traffic Has Fallen to Zero by jerry80 on Tuesday January 05, 2021 @12:12PM (#25647764)
Same thing happened to me when I changed ISPs. I never lost my password, but Gmail locked me out anyway.
Re:My Google Traffic Has Fallen to Zero by cik on Tuesday January 05, 2021 @09:23AM (#25645759)
I keep a phone number I never answer, with a voip provider I've used for decades. That number forwards to whatever number I care about. I give out only the movable voip number, never my physical cellphone number, when it comes to services.

This is what iNUM was supposed to solve. Sadly it didn't take off.

Re:My Google Traffic Has Fallen to Zero by RamRodification on Tuesday January 05, 2021 @10:59AM (#25646838)
Does that mean you could be screwed if that voip provider disappears before you have time to change things? Or do you own the number somehow (like a domain name?) so that you can move it elsewhere in that situation?

I know nothing about voip providers and this makes the setup sound scary to me.

Re:My Google Traffic Has Fallen to Zero by cik on Wednesday January 06, 2021 @05:09AM (#25656285)
Yes, you'd be screwed if that happens. But it's significantly less likely that they're skiffed than a telco provider, given how they work. I know way too many people who have had the latter happen - and none the former.
Re:My Google Traffic Has Fallen to Zero by whenitrains on Monday January 04, 2021 @10:02PM (#25641550)
This is a great point.

I'm going to try and onboard this thinking into my life.

Re:My Google Traffic Has Fallen to Zero by dsnr on Tuesday January 05, 2021 @05:05AM (#25643930)
> I would prefer to use something else, thanks.

What is the alternative to Gmail? Genuinely interested. I'd be willing to switch if I found a future-proof email solution for both personal and business usage.

Re:My Google Traffic Has Fallen to Zero by exyi on Tuesday January 05, 2021 @06:27AM (#25644414)
Step 1, get a custom domain so you can migrate providers easily. It costs like 6€ a year, definitely worth it.

Step 2, Fastmail, Protonmail M$, ... will be happy to offer you email for few € a month. If you'd desperately need to save money on that, there is Czech provider Seznam.cz that offers email on custom domain for free. Only issue is that the registration is in Czech, but Google Translate your friend: https://emailprofi.seznam.cz/login It's like a biggest local internet company, not totally random provider, so should not just steal data or disappear right away and works reasonably.

Re:My Google Traffic Has Fallen to Zero by dsnr on Tuesday January 05, 2021 @11:53AM (#25647452)
Thanks, will have to make some time to do the switch, but at least I will sleep well at night knowing that Google doesn't own my life.
Re:My Google Traffic Has Fallen to Zero by krageon on Tuesday January 05, 2021 @05:13AM (#25643989)
There are so many email providers you'll have to explain in a bit more detail why you think the alternatives you've seen aren't appropriate for you.
Re:My Google Traffic Has Fallen to Zero by laurentdc on Tuesday January 05, 2021 @05:25AM (#25644060)
I just use my own domain and then forward incoming email to whatever service. This way it doesn't really matter what I use: if I get locked out I simply change the forwarding email. It's free with most providers.
Re:My Google Traffic Has Fallen to Zero by nunodonato on Tuesday January 05, 2021 @05:14AM (#25643997)
Seriously? Fastmail is awesome and so much better than gmail. And I'm sure there are plenty of good alternatives as well, this just happens to be the one I use.
Re:My Google Traffic Has Fallen to Zero by jacoblambda on Tuesday January 05, 2021 @06:24AM (#25644387)
Protonmail is a really solid solution as long as you have your own domain. It's pretty privacy focused and has worked well for me for a decent while. They've got a decent VPN service as well (I think it comes bundled with Protonmail at some tier level) and they just recently rolled out a beta for their Google Drive replacement.

All in all I've enjoyed their services. Their security/E2E Encryption support is nice (could still use a bit more functionality though) and they are definitely a lot more FOSS friendly than Google when it comes to actually using their services.

Re:My Google Traffic Has Fallen to Zero by zucked on Tuesday January 05, 2021 @11:50AM (#25647418)
And, to boot, as frustratingly low as their free usage tier limits are, the fact that they openly publish them and that they are quite low tells me that they're at least being realistic about what they can offer without monetizing the service in other ways.

I actually pay for ProtonMail now and I'm in the process of moving all my communication to it. My Google account will stick around, but I'm diversifying my dependencies and it feels so good.

Re:My Google Traffic Has Fallen to Zero by skrebbel on Tuesday January 05, 2021 @05:14AM (#25643994)
Fastmail, Protonmail, Microsoft365
Re:My Google Traffic Has Fallen to Zero by Razengan on Tuesday January 05, 2021 @06:51AM (#25644576)
I've been using iCloud Mail for 10 years now.

Never had a problem, and allows up to 3 aliases at a time that can actually be completely different instead of Gmail's useless [email protected]

Re:My Google Traffic Has Fallen to Zero by toss1 on Tuesday January 05, 2021 @10:42AM (#25646648)
I've been very happy with kolabnow.com services for a biz email acct, and I'm likely to switch personal over there too. Not free, but inexpensive, FOSS, Private, Swiss-located, and really solid service and support. Among a ~dozen others I've tried or still using, Kolab is the best of the lot.

(&yes, I use Gmail for junk or transactional stuff; need the acct for an Android mobile, and their UI is a horrific kludge of UI conceits trying to showcase their 'mad design skilz' - yuk!)

Re:My Google Traffic Has Fallen to Zero by mixmastamyk on Tuesday January 05, 2021 @12:23PM (#25647939)
Get a domain at namecheap, plus email. Ten or twenty a year. Web and thunderbird support. Become the customer instead of the product.
Re:My Google Traffic Has Fallen to Zero by thesuitonym on Tuesday January 05, 2021 @10:43AM (#25646663)
When this question is asked, there's always a hundred people eagerly telling you to switch to Fastmail, forgetting that 14 years ago, everyone was saying switch to Gmail because it was the good option.

I would just suggest people think about what might happen if Fastmail gets enough of a userbase to be the next Gmail.

Re:My Google Traffic Has Fallen to Zero by CameronNemo on Tuesday January 05, 2021 @10:47AM (#25646710)
Fastmail is monetized in a completely different way from gmail.
Re:My Google Traffic Has Fallen to Zero by selfhoster11 on Tuesday January 05, 2021 @12:35PM (#25648137)
14 years ago, Google was a very different company. I don't think it's reasonable to criticise people for not seeing what they would become that far in advance.
Re:My Google Traffic Has Fallen to Zero by thesuitonym on Tuesday January 05, 2021 @02:50PM (#25650098)
I agree with you, I just caution that they may not have become what they are today if we didn't all flock to Google. Fastmail is good today, will they be good if they become the dominant player?
Re:My Google Traffic Has Fallen to Zero by bryanrasmussen on Tuesday January 05, 2021 @08:20AM (#25645192)
Protonmail seems to work pretty good for me, although I still have a gmail address as well.
Re:My Google Traffic Has Fallen to Zero by Spearchucker on Tuesday January 05, 2021 @05:55AM (#25644202)
I use Office365. Yes it costs money, and yes they provide good support. I also use Outlook so ALL my mail, both sent and received are stored locally and remotely. If my mail bombs I lose max a couple hours' worth of email.
Re:My Google Traffic Has Fallen to Zero by nuker on Tuesday January 05, 2021 @08:28AM (#25645248)
> future-proof email solution for both personal and business usage

Apple iCloud for personal use.

Re:My Google Traffic Has Fallen to Zero by samb1729 on Tuesday January 05, 2021 @02:58PM (#25650215)
If you can tolerate a completely different way of doing email, I wholeheartedly recommend HEY[0]. I've been a customer since it went live and their business model is very straightforward. You pay $99, you get email for a year. Their track record running Basecamp instills confidence in the longevity of the service and that they won't sell out their customers.

I honestly think it's a much better approach to email. One of the key issues with having an email address is that anyone who knows it is granted permission to get your attention, whereas with HEY you get rid of that problem for the most part but without having to 'program' your inbox.

[0]: https://hey.com

Re:My Google Traffic Has Fallen to Zero by mrslave on Tuesday January 05, 2021 @01:08AM (#25642682)
I'll echo the sentiments in this thread except for the swear words at Google. Losing access to a Gmail for similar reasons has been a net positive, though at the time it was mildly frustrating. I haven't gotten sucked into their aggressive cross-selling of all their products, and the consequences of always being logged in. Occasionally I can't view or comment on something. You can bookmark 5 YouTube channels without Subscribing, and some Twitter feeds without Following. The oligopolies of 2020 have made the internet a much more boring place than 10+ years ago. YouTube resembles cable television more and more every day. Rather than get mad and watch poor content, I now have more time to read and think.
Re:My Google Traffic Has Fallen to Zero by visarga on Tuesday January 05, 2021 @05:28AM (#25644080)
> YouTube resembles cable television more and more every day.

Depends on what you're searching, there is also the perspective that YT is a vast library of content that would never have appeared on TV, such as lectures, talks, conferences, courses, demos, gameplay, cooking, home improvement, product reviews, obscure music. It's the library of Alexandria of modern age. I would be devastated if I lost access to it. Wikipedia and Arxiv are complementary collections.

Re:My Google Traffic Has Fallen to Zero by solstice on Tuesday January 05, 2021 @02:23AM (#25643042)
Same here. I use Teddit.net for Reddit, Newpipe for Youtube and one of the nitter.net instances for Twitter. All the content without the clutter and fast, as well as a lower temptation to get into flamewars etc.

(In Newpipe you can subscribe to creators' channels, see the comments and their other videos. You just can't comment from there.)

Re:My Google Traffic Has Fallen to Zero by mackrevinack on Tuesday January 05, 2021 @04:55AM (#25643871)
freetube is another youtube alternative if anyone is more of a desktop user, and invidious is web based
Re:My Google Traffic Has Fallen to Zero by Fjolsvith on Tuesday January 05, 2021 @08:46AM (#25645416)
FYI, freetube.com is NSFW
Re:My Google Traffic Has Fallen to Zero by everdrive on Tuesday January 05, 2021 @08:19AM (#25645177)
>YouTube resembles cable television more and more every day.

That's just the algorithm. There's still some amazing content on Youtube, but the algorithm will always try to offer you junk food. There are various ways to avoid this, but it becomes a problem for ditching Youtube. The positives are too enticing, and don't yet, at least for me, outweigh the negatives.

I generally hate suggesting a browser plugin to solve a problem with a service, but give this a try: https://github.com/SeinopSys/YTMySubs

You can no longer visit the home screen. Any attempt always redirects you to the subscription view. And from there, it simply becomes a matter of only subscribing to worthwhile channels. I've found it improves my Youtube addiction quite a bit.

Re:My Google Traffic Has Fallen to Zero by handedness on Monday January 04, 2021 @11:06PM (#25641960)
To add my voice to the ever-growing chorus: I'm in a similar situation, except in this case despite my still having session cookies stored on several devices, all of which were logged-out simultaneously, it's requiring a new phone number. When I eventually gave one grudgingly (one used on most of the other accounts listed along side this account in Google's account switcher), it still tells me I'm locked out and to "try again later".

It's been about a month.

I have a very short list of companies, the collapse of which I'd celebrate with a party, and Google is vying very successfully for that top spot against some pretty reprehensible competitors.

Re:My Google Traffic Has Fallen to Zero by nucleardog on Tuesday January 05, 2021 @01:17AM (#25642722)
Yeah, I've got an account I haven't had access to in about ten years that I still can't get in to. I try and reset it from time to time and just always get the "try again later".

I'm pretty sure I even have the correct password, but it thinks my login is suspicious since it's from a new/unfamiliar device so requires me to further authenticate myself except I no longer have access to the phone number associated with it. I'm fairly sure I have the answers to the security questions as well as have succeeded at the other recovery options, but best I've been able to get is "try again later".

The email is being forwarded to another address of mine, so I can still receive email I just... can never actually get into the account ever again. Thankfully I don't/didn't ever use it for anything all that important.

Re:My Google Traffic Has Fallen to Zero by faeyanpiraat on Tuesday January 05, 2021 @02:32AM (#25643103)
Keep in mind gmail doesnt forward messages regarded as spam.
Re:My Google Traffic Has Fallen to Zero by Triv888 on Monday January 04, 2021 @08:35PM (#25640929)
I've had that problem too, multiple times, where I knew the password but Google wouldn't let me use it (I almost lost my account). Google doesn't like users that clear cookies, block trackers, etc...

I wish that there was a way to disable those "protections".

Re:My Google Traffic Has Fallen to Zero by tharkun__ on Monday January 04, 2021 @10:02PM (#25641549)
There is a really really simple one (at least for your private life but if your company uses G-Suite, you always have the admin to take care of things you forget):

Do not use Google! It's as simple as that. I have never had a Gmail account until an Android device sort of forced it on me, because I definitely didn't want to link things up to my real email address, so I just signed up for the whole thing. Do I ever use that email address? Definitely not! Why would I?

What happens if I ever loose access to that account? I have to register a new one for my Android device(s). Boohoo.

Some of this obviously requires 'abstinence' and not having the same 'cool toys' as other people. I.e. if I buy lots of fancy apps that I actually rely on for my daily life, then loosing this Google Account will hurt. No longer have a PC and do everything including your banking, gaming etc. with the tablet (i.e. things you really need or things you paid a lot of money for)? Well, welcome to the walled garden where Google practically owns you.

Re:My Google Traffic Has Fallen to Zero by rossjudson on Tuesday January 05, 2021 @01:20AM (#25642738)
You should keep it all on paper instead, because nothing ever happens to that. ;)

I do think there is substantial room for a kind of "major provider reset" service, similar (at least) to what banks do physically. Lost your account access? You need to GO to a place, be on video, have an ID check done, multiple forms of whatever identification. It costs to do this kind of thing, and as a last resort I'm pretty sure most people would want to pay it, instead of losing account access.

Your argument seems to be "It would be massively inconvenient to lose access to these things so instead I will not have these things."

Re:My Google Traffic Has Fallen to Zero by njarboe on Tuesday January 05, 2021 @02:59AM (#25643261)
Yes. Google should have an office in the capital of every state/country and maybe every city of over 1 million people where you can go and get things fixed when you really need to. Charge $50 to cover cost an I would be happy to pay it if needed (although the PR hit for doing that would be high).

I really need to transition more things off of the Google ecosystem.

Re:My Google Traffic Has Fallen to Zero by tharkun__ on Wednesday January 06, 2021 @08:19PM (#25665920)
Yes exactly, I will just not have these things and the more people do that instead of giving in, the more alternatives can survive and thrive. See the other post of using apps that are actually free to install on Google Play, but you sign up for an account that you might also pay money for. Now the thing that you rely on for your life is no longer tied to a specific Google account.

If you loose access to the account for that 'thing', sure you're screwed with regards to that 'thing'. But it's just one of the eggs in your basket.

If you do _everything_ through Google, then Google is your basket full of eggs and if you don't play ball with the basket, it will take away all your eggs.

Re:My Google Traffic Has Fallen to Zero by thaumasiotes on Monday January 04, 2021 @10:34PM (#25641745)
> Some of this obviously requires 'abstinence' and not having the same 'cool toys' as other people. I.e. if I buy lots of fancy apps that I actually rely on for my daily life, then loosing this Google Account will hurt.

Pleco is a necessity for me, but it's not tied to the Google account. It has its own registration system.

Same goes for WeChat.

The Android Kindle app isn't really a necessity, but it's desirable. It, too, has its own registration system. It's certainly tied to my Amazon account, but not to my Google account.

Re:My Google Traffic Has Fallen to Zero by everdrive on Tuesday January 05, 2021 @08:29AM (#25645252)
This is part of why I try to stay away from apps; once you become reliant, you're stuck. It's best if there's a desktop client, (and particularly one that is not bad for privacy, but usually these things work better on a desktop) since it will not keep you tied to a device or ecosystem.
Re:My Google Traffic Has Fallen to Zero by tharkun__ on Wednesday January 06, 2021 @08:22PM (#25665942)
That is absolutely the right way to deal with it. Bravo! Use the apps that have their own accounts, don't require an account etc.

I do the same actually and don't use apps or services that will only allow you to "Login with Facebook", "Login with Google" etc.

Re:My Google Traffic Has Fallen to Zero by behringer on Monday January 04, 2021 @11:10PM (#25641994)
Google's screwed over more than a few g suite admins. Caution is advised in all things Google.
Re:My Google Traffic Has Fallen to Zero by geofft on Monday January 04, 2021 @10:12PM (#25641622)
Do you have 2FA enabled? I suspect that if you have either an authenticator app or a security key, it will use that instead of random heuristics.

(This isn't a defense of Google's behavior, just a comment on things that are actually within the end user's control.)

Re:My Google Traffic Has Fallen to Zero by Can_Not on Monday January 04, 2021 @10:50PM (#25641855)
I tried to setup 2FA, Google would not let me setup an authenticator app without first giving Google a phone number.
Re:My Google Traffic Has Fallen to Zero by kelnos on Tuesday January 05, 2021 @02:41PM (#25649983)
I have a Twilio number I use as my Google recovery number (which is only used for that purpose). In my case, it's because I want to protect against SIM swapping attacks on my real phone number, but it also works for people who don't want to give out their real number.

This doesn't work for services that send SMS 2FA codes and the like from a shortcode (as Twilio does not support receiving those), but Google appears to send from a longcode, so it works there.

Re:My Google Traffic Has Fallen to Zero by katbyte on Tuesday January 05, 2021 @03:35AM (#25643441)
It’s phone number -> auth app -> umbikey -> remove phone number. None of my google accounts use my number for 2fa anymore
Re:My Google Traffic Has Fallen to Zero by TeMPOraL on Tuesday January 05, 2021 @09:01AM (#25645558)
I wonder if that last step shouldn't be followed by a GDPR notice to stop processing your phone number, if you're in Europe - because I don't imagine they aren't storing your number anyway, after you remove it from auth options.
Re:My Google Traffic Has Fallen to Zero by Triv888 on Monday January 04, 2021 @10:16PM (#25641645)
I don't want 2FA and I have it disabled but they often ask me for more than my password which is like forcing 2FA on me (but what you say may be true).
Re:My Google Traffic Has Fallen to Zero by meibo on Monday January 04, 2021 @08:40PM (#25640974)
They ask you regularly if the data is still up to date and have disclaimers about situations like this when you register the phone number as an actual authentication factor.

Not saying that this isn't at least partly on Google, they should have responsive customer service that can verify accounts - but you could have easily prevented that by being less lazy with keeping your data up to date. Security and account recovery is the one thing you shouldn't cheap out on.

Re:My Google Traffic Has Fallen to Zero by jjcon on Monday January 04, 2021 @08:49PM (#25641046)
I moved across a border like 20 minutes away and got a new number - it is extremely common that both things change at the same time for people. It wasn’t a months old number or anything.
Re:My Google Traffic Has Fallen to Zero by nly on Tuesday January 05, 2021 @03:12AM (#25643325)
Wait, is this a mobile (cell) phone number? Why is this tied to where you live?

In the UK you can take your mobile number with you between network providers and they're not tied to your location.

Re:My Google Traffic Has Fallen to Zero by maccard on Tuesday January 05, 2021 @03:26AM (#25643398)
Not everyone moves in the same country. I moved from Ireland to the UK 8 years ago and the process of updating phone numbers and addresses is just flat out impossible on certain services.
Re:My Google Traffic Has Fallen to Zero by fogihujy on Tuesday January 05, 2021 @04:09AM (#25643640)
Not sure about Irish/UK rules regarding this, and it might not be possible everywhere, but if anyone else happens to be in that situation in the future then I can wholeheartedly recommend transferring the old number to a prepaid card, and then simply bringing that along.

That way, you can keep your old number for as long as you keep the SIM topped up (once per year where I lived).

Re:My Google Traffic Has Fallen to Zero by Broken_Hippo on Tuesday January 05, 2021 @04:38AM (#25643790)
So long as I moved within the US, I could use the same number - and so I had the same number for years. I can move anywhere in Norway and have the same number, and have had the same number for years. When I moved from the US to Norway, though, I had to change the number.

And I don't think this is unreasonable. The country code and phone number format is different (10 vs 8 numbers). Most non-spam calls I get are from somewhere else in Norway. I'm going to guess you could keep the same base number so long as the format is the same (between Canada and US, for example) - but that country code would still change

Re:My Google Traffic Has Fallen to Zero by KMag on Monday January 04, 2021 @08:35PM (#25640931)
As someone who occasionally moves countries, this is horrifying. Did you enable 2FA and still need to authenticate via text? I used to enable 2FA, but got worried about phone loss/damage.
Re:My Google Traffic Has Fallen to Zero by jdeibele on Monday January 04, 2021 @09:57PM (#25641511)
It's been a couple of years but I was able to set up 2FA for security keys (Yubikey and HyperSecu) and Authy (same as Google Authenticator but allows me to user more than one device to authorize). I then removed the phone number and backup email address.
Re:My Google Traffic Has Fallen to Zero by koolba on Monday January 04, 2021 @08:58PM (#25641111)
Do they even let you enable non-SMA 2FA anymore? Last I checked the TOTP option was gone.
Re:My Google Traffic Has Fallen to Zero by nucleardog on Tuesday January 05, 2021 @01:19AM (#25642734)
Yes, but first you have to enable SMS 2FA.

When you set up MFA, it doesn't provide TOTP as an option. If you enable it with a phone number/SMS MFA, you can go back into the MFA options and add a TOTP device then remove the SMS option.

Of course, at that point they still have your phone number...

Re:My Google Traffic Has Fallen to Zero by viraptor on Monday January 04, 2021 @09:08PM (#25641188)
On Google? Both totp and second device authentication are still supported.
Re:My Google Traffic Has Fallen to Zero by donmcronald on Monday January 04, 2021 @09:43PM (#25641409)
Recovery email, SMS, TOTP, other 2FA. Now there are 4 ways to compromise your account. Awesome! And the solution, according to Google, is to pair those methods with some other arbitrary factors to make it really secure.

Just ignore the fact that almost every option is vulnerable to real time MitM via phishing if a user doesn't understand they're at the wrong URL. So what does Google do? They deemphasize the URL and train users to randomly enter their 2FA codes everywhere a million times per day. Brilliant!

Re:My Google Traffic Has Fallen to Zero by geofft on Monday January 04, 2021 @10:11PM (#25641612)
In fairness to Google, the one mechanism that isn't vulnerable to phishing is the one that Google put a lot of work into designing, implementing, standardizing, and evangelizing, and the others were existing and easy-to-implement options.
Re:My Google Traffic Has Fallen to Zero by viraptor on Monday January 04, 2021 @10:49PM (#25641839)
> Now there are 4 ways to compromise your account.

No, there's 1 way which existed with just the email/password. But it's reduced by the number of people who do realise it's not the right page.

They also support FIDO/U2F, which does the site verification for you, and 2nd device auth which I don't believe you can trigger from a spoofed site.

Re:My Google Traffic Has Fallen to Zero by billylindeman on Monday January 04, 2021 @10:38PM (#25641763)
I had this same problem - correct password but google wouldn’t let me in. The alternate email was from a domain I owned 10 years ago. I didn’t have access for a few years, but eventually I resorted to re purchasing that domain and setting up a mail server.

Fuck you google.

Re:My Google Traffic Has Fallen to Zero by nicolas_ on Thursday January 07, 2021 @10:30PM (#25681190)
I'm facing the exact same issue on a 11 years old Google Account with Adsense, Gmail, and a lot of Google services tied to it. Since I know the password, have access to the recovery email, know the recovery questions and answers but Google doesn't even let me enter the recovery process and block me from doing so because of my "unknown device". I'm stuck and I have all the info needed...

Happy Edit: Following your post and just for the fun I tried to log back in and instead of the usual error message Google asked me to enter my full recovery email address. Then, I had to enter a valid phone number and to create a new password. I HAVE ACCESS TO MY ACCOUNT AGAIN!!!!! I don't know how the fuck it worked but if you're in the same position try to log again in a few weeks. What I did the past few months: fill out the Gmail recovery form. (no impact). Bought Google One and asked for support at least 3 times (no impact). Tried to log back in multiple times over the course of a month or two (no impact). Thought the account was toast, I was looking to alternative solutions but I tried again and it fucking worked!

Re:My Google Traffic Has Fallen to Zero by BrandoElFollito on Tuesday January 05, 2021 @07:53AM (#25644989)
Same here. I have a Google account I can reach via POP and wanted to log into (after a very long time).

They requested to send the confirmation code to a phone I do not have anymore. I replied the "security question" correctly. Then I had to provide the recovery email I once set up. Which I forgot.

So yes, I should have kept that up to date but it would not be difficult to prove I own the account (my usual google account pulls from that unavailable on for years) - it is just that there is nobody at Google to contact and have a look.

I will seriously look into fastmail or protonmail, despite being with Google for 14 years

Re:My Google Traffic Has Fallen to Zero by grecy on Monday January 04, 2021 @08:40PM (#25640975)
Yikes. I've logged into my gmail account from 55 different countries, and I've never had a problem. Some of those countries must have set some flags - Nigeria, Sudan, Mali, Rep. Congo, Bolivia, El Salvador.

Maybe I'm on thin ice..

Re:My Google Traffic Has Fallen to Zero by bserge on Tuesday January 05, 2021 @08:00AM (#25645021)
Android devices get a pass. I'm guessing Google verifies some ID on the phone.

This, btw, is what I think caused me to lose a Google account.

It was an old one I was checking very rarely, someone reset my (strong!) password from a phone. I reset it again, along with the questions, thought I was fine.

They once again reset it and then Google's recovery page was not letting me do anything, apparently I was the suspicious person. Oook Google.

Re:My Google Traffic Has Fallen to Zero by KMag on Monday January 04, 2021 @10:55PM (#25641872)
Did you clear cookies before signing in from the other country? As I remember, Google made me re-authenticate via text the last time I cleared cookies, despite connecting from the same IP address as my last login.
Re:My Google Traffic Has Fallen to Zero by grecy on Tuesday January 05, 2021 @06:20PM (#25652638)
No, often used an existing session, though back in the day I was also using computers in internet cafes around the world, so totally new sessions each time
Re:My Google Traffic Has Fallen to Zero by Leherenn on Tuesday January 05, 2021 @02:24AM (#25643046)
I've had the same issue twice, but it worked fine for me. I just filled the form on the login page, and after a couple of days I received an email telling me 2-fa has been disabled. The only issue I had was that 2-fa was only temporarily disabled and not permanently as I thought, so I had to do it a second time when I tried to relog a few days after and then I changed my number.
Re:My Google Traffic Has Fallen to Zero by jasonv on Monday January 04, 2021 @11:37PM (#25642168)
For this reason and spam calls, I have a free Google Voice number that I use for all services. I never give my cell #...
Re:My Google Traffic Has Fallen to Zero by artificialLimbs on Tuesday January 05, 2021 @01:10AM (#25642694)
Their numbers aren't always accepted with various entities. I just tried to register with irs.gov, for example, unsuccessfully.
Re:My Google Traffic Has Fallen to Zero by hansvm on Tuesday January 05, 2021 @02:08AM (#25642958)
There are whole blocks of legitimate carriers that aren't accepted with various entities. Last time I tried to make a Facebook account I went so far as to buy a phone and a cell plan to try to get a number that would validate in their system, but they wouldn't budge.
Re:My Google Traffic Has Fallen to Zero by zucked on Tuesday January 05, 2021 @11:58AM (#25647545)
Yup - the numbers Google Voice has are tagged as 'VoIP numbers' in some dataset somewhere and are blacklisted by a fair number of services and blocked from 2FA or Sign-up.

This has also happened to me when using MVNO carriers (Cricket, for example).

Re:My Google Traffic Has Fallen to Zero by kwanbix on Tuesday January 05, 2021 @07:42AM (#25644920)
I tried to use mine, and it is not recognized as a cellphone number, I imagine as a landline one.
Re:My Google Traffic Has Fallen to Zero by Broken_Hippo on Tuesday January 05, 2021 @04:41AM (#25643803)
Isn't Google Voice only in the US, though?
Re:My Google Traffic Has Fallen to Zero by robertlagrant on Tuesday January 05, 2021 @11:16AM (#25646998)
How do you log into Google Voice?
Re:My Google Traffic Has Fallen to Zero by jasonv on Tuesday January 05, 2021 @02:10PM (#25649594)
https://voice.google.com/

It can be set up to forward inbound texts to another number, or you can see them via the app.

I haven't had the "blocked" issues others have, and.. in the case of the IRS, I do have someone who files my paperwork for me.

Re:My Google Traffic Has Fallen to Zero by tsjq on Monday January 04, 2021 @10:44PM (#25641814)
This is very scary situation
Re:My Google Traffic Has Fallen to Zero by melbourne_mat on Tuesday January 05, 2021 @04:17PM (#25651199)
I see a lot of people complaining about not getting what expect out of free Google services. How about choosing a non free provider of those services that has support?
Re:My Google Traffic Has Fallen to Zero by lemonspat on Monday January 04, 2021 @09:59PM (#25641526)
Same thing happened to me with other services too. Sadly this is too common
Re:My Google Traffic Has Fallen to Zero by Kaze404 on Monday January 04, 2021 @09:50PM (#25641457)
Same situation here. This service is a joke.