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Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by fuzz4lyfe on Tuesday January 22, 2019 @12:14PM (#18969962)
I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service. I extensively reviewed the rules and reworded my comments and they were removed yet again. My points were fully factually true and were not anything too untoward (pay raises were promised to members of a new team, they never materialized, most team members left). For what it's worth, Path Forward IT is not a great place to work. advancement rarely comes with rewards and abuse of salary agreements abound(work all night to get a system up and running, they still require 8 hours behind a desk even if it would be unproductive. Flexibility works one way there).
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by sevensor on Tuesday January 22, 2019 @12:31PM (#18970192)
> Flexibility works one way there

A former boss put it like this, "Sure we have flex time! You can arrive any time before 8 and leave any time after 6."

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by commandlinefan on Tuesday January 22, 2019 @12:39PM (#18970274)
Let me guess, he laughed when he said it like he was super funny, too, right? Like when I used to ask one former boss which of the ten tasks he'd just assigned to me was highest priority he'd say, "yes!" and laugh like he'd just told the greatest joke and then run out of the room (seriously) before I could pin him down on an actual decision.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by hinkley on Tuesday January 22, 2019 @04:13PM (#18972534)
Agile coach I know noticed that when you turn the question around and ask on a scale of 1-5 how pissed they will be if you don’t get each done, you get some 3’s and 4’s which lets you prioritize things that are all priority 5.

(I like severity as a sorting mechanism too, which is 3 dimensions of data then)

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by cestith on Tuesday January 22, 2019 @01:51PM (#18971101)
Let me guess... retroactively the one that had the least work done turned out to be the highest priority when it came time for your review?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by chaostheory on Tuesday January 22, 2019 @12:45PM (#18970336)
imo this is endemic in areas with poor job markets where there's really about 1 or 2 large employers. It's not just time to leave the company; you need to leave the whole area as well.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jecxjo on Tuesday January 22, 2019 @02:57PM (#18971806)
I worked in an area where the nearest competition was hundreds of miles away. When the engineering staff would question upper management and HR during annual meetings about competitive wages they would always state that we were extremely competitive for our location. After working there for nearly a decade and a half I moved to another state, about 300 miles away and my pay nearly doubled.

Doing my exit interview I stated that the reason I was leaving was because management had this goofy view of the world and it was the reason why we struggled finding talent. They felt that because there was no physical competition in the area they could pay a fraction of what their competitors in the field pay and still retain talent. They also felt that it was appropriate to create a convoluted scheme where you could never really get a promotion, just be given more responsibility w/ almost no increase in pay. (You can only move up a level if you have 1 or fewer "needs improvements" while the managers were told that all employees should have no less than 2 "needs improvements" as they should have things to work on over the coming year).

Most people I talked to about that whole situation would offer the "well why didn't you just move" advice not understanding that the pay was just enough to pay for room and board, college loans, and then choose to put the last few dollars into a 401k or into savings to escape that job. I opted for the former hoping I would work my way up to not have this problem. I made the wrong choice.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jorblumesea on Tuesday January 22, 2019 @03:10PM (#18971937)
It seems like a really backwards view to see your company as the "only game in town". Physically, it might be true, but you're competing with remote only companies, and regional competing cities. You're also indirectly competing with hubs such as California or Seattle where jobs are plentiful.

This is a really interesting comment, thanks for sharing.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jecxjo on Tuesday January 22, 2019 @05:01PM (#18973003)
Remote doesn't always work for every sector of development. I had a huge cubical full of industrial hardware, had a lab with even more hardware, a plant for assembling and testing hardware, etc. We had a "no remote" policy because it just wasn't possible to get things done without actually being in the office.

And after spending years doing embedded systems, industrial control, communications...I was pretty much the opposite of a Web/Mobile developer. Trying to get a remote gig while having none of those skills was difficult (yes there are other industries that can do remote too, but what I was "good at" was not remote friendly tech). I had to create a side job, make a real world project and go around showing that I knew the tech just to get my foot in the door to places that would allow remote work.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by scarface74 on Tuesday January 22, 2019 @10:22PM (#18975369)
After a company I was working for writing Windows Mobile apps for ruggedized devices went out of business, I got a contract with one of their former customers located in another state.

I had close to $30K of devices and ancillary equipment in my home office.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by TeMPOraL on Tuesday January 22, 2019 @04:31PM (#18972727)
But that same dynamic is even more prevalent in non-tech sectors. My wife had two such jobs so far.

In the first case, the boss was quite explicit about abusing the scarcity of office jobs in the area (a cluster of small villages and towns). Forced overtime, late paychecks, bad working conditions and verbal abuse were all maintained by a simple threat - "where else will you go?".

In the second case, the job had decent working conditions, but the management had constant troubles finding wood workers (leading them to shutting down a promising department, in which my wife was doing design work), mostly because they tried to low-ball salaries - thinking that in this part of the country, there are lower costs of living and few other jobs for this kind of production, so they can offer below-market pay.

Both businesses are still thriving to this day, and still have mentioned problems.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by noir_lord on Tuesday January 22, 2019 @06:31PM (#18973929)
If I was a slightly less calm person I’d have already beaten the shit out of my partners boss, he is making her absolutely fucking miserable though his ineptness.

I keep telling her to quit, we can live on my salary indefinitely while she finds another job but she won’t.

What makes it doubly annoying is that she is conscientious and has a work ethic.

I fucking hate it to be honest, you’d think by now large companies would have figured out the trickle down effects of bad management and have better systems in place to weed it out.

The first thing I’d look at as the boss of a large company is a) department sickness rates, b) department turnover rates

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mrhappyunhappy on Tuesday January 22, 2019 @08:49PM (#18974944)
My wife was like this, staying at a job with a dipshit boss. I told her to quit because we could live on my income but she refused. She brought her stress home and it impacted our marriage for the worse. If I could go back in time I would work harder to convince her to quit.

It takes 2 to make an employment relationship. The employee has just as much if not more power than employer.

Personally, I can't put up with a sliver of bullshit from anyone without going postal on them. This is the reason I stay in consulting, setting my own rules.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by VRay on Wednesday January 23, 2019 @02:43PM (#18981936)
Yeah, it's really rough. Most people just don't have a combination of confidence, stubbornness, willpower, and raw spite that allows them to uproot and seek out a better position for themselves.

I used to think that I could encourage and/or browbeat people into taking charge of their own destinies, but after years of a good 99.9% failure rate I'm not so sure any more. (For every 1000 downvotes/insults I eat on Reddit or elsewhere when I tell people to stop putting up with HR's BS, I get about 1-2 people who heed my advice and actually find a new job)

I think regular people just naturally can't fend for themselves, and maybe they need some form of protection..

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by TeMPOraL on Wednesday January 23, 2019 @02:48PM (#18981995)
> I think regular people just naturally can't fend for themselves, and maybe they need some form of protection..

Oh they can, but for regular people, a job is a privilege. It's not easy to find one, and a lot of people don't have enough financial reserves to afford a long search. The risk/reward analysis ends up leaning heavily towards staying.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by TeMPOraL on Wednesday January 23, 2019 @02:52AM (#18976480)
My wife is pretty much the most conscientious / hardworking person I've ever seen, and despite all the abuse, it's hard to get her to quit. She feels quitting because of workplace conditions is like giving up, a personal failing for not persevering. That first job I mentioned got her near mental breaking point before she quit, and it took us two years to undo the damage. It got better the next time around, but she still needed an excuse to not feel like quitting because it's too hard.

> The first thing I’d look at as the boss of a large company is a) department sickness rates, b) department turnover rates

Oh, yes. If one of her bosses did that, he might discover that there's a high turnover rate + pretty negative opinion of the workplace in the region now, caused by one particular manager that's verbally abusive. But employees don't dare complain, because he and the boss are family. They just transfer or quit.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by philpem on Wednesday January 23, 2019 @04:50AM (#18976977)
I can empathise because I've been in a similar position.

Had a medical issue at work, asked work for temporary and minor adjustments while I recovered and was told "if you don't like it then leave". Things got worse, and worse.

Ended up having a full-on anxiety attack, doctor said there was nothing they could do to help. "The best thing you can do is look for a new job".

I put it off for a bit more, then the boss started making a HR complaint every week. They were always dismissed as baseless "but we have to investigate every one". Imagine what spending two out of five days a week responding to HR complaints did to my work performance.

Went from "Exceeds expectations" to "Consider whether this team member is a good fit for the company" in the space of four months.

In cases like this, leaving is literally the best thing you can do. Take some vacation days to interview elsewhere, then hand them a resignation with the minimum notice period you can. Don't negotiate. Whatever offer or promises they make, stand your ground. Minimum contracted notice period, do a staged handover, leave.

My only regret is that I spent 2 months over my base notice period helping them do a managed hand-over. Didn't want to burn bridges but in hindsight, they'd already burned to ash anyway. I was just too far away to see that.

I wish you and your wife all the best, hopefully either her boss will see sense or she'll find something better.

It's not quitting. It's taking care of yourself.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by PeterCorless on Tuesday January 22, 2019 @03:39PM (#18972212)
Exactly. In Engineering, you are competing with Silicon Valley and NYC as well as the scrappiest folks in Sao Paolo, Lagos, Novosibirsk, Chennai or Zagreb. The best coders with the best management team wins. But only if they get paid to stick around long enough to reach production. Otherwise folk walk. Human expertise and intellectual capacity has a value; you've got to be willing to pay what the market demands.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by VRay on Wednesday January 23, 2019 @02:50PM (#18982018)
I wish these market forces were a hell of a lot stronger

I seem to be able to get $250k+ in Silicon Valley and ~$200k in Seattle (which is almost the same after cost of living and state tax), but last time I looked in Tokyo I couldn't get any offers for over 15M JPY/year and even that was a stretch (150k USD at a 100-1 exchange rate, but more like 130k USD at the time)

Likewise, I haven't been able to rustle up any remote job offers for over $150k. I'd LOVE to work from home on a giant ranch out in Flyover, USA for the same mortgage cost as a grungy condo in San Jose, but not if it's going to set back my retirement plans by 10 years

And I've got a news flash for you remote-friendly entrepreneurs: You're competing with people paying $250k/year in the bay area whether you like it or not. Sooner or later some top-paying behemoth is going to put an elite 5 man team on it and make a product that puts your 50 person company out of business. By all means, try to lowball people into $120-$150k/year offers if you can, but if they're not having it, you should consider ponying up.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by sjjshzvuiajhz on Tuesday January 22, 2019 @05:43PM (#18973396)
It’s true that every employer is competing in a global marketplace. The wealth-maximizing outcome is for the most productive programmers to work at the companies with the biggest money faucets to optimize. It makes sense for those companies to pay gobs of money for programmers from all over the world. And if paying them even more to move to Mountain View makes them 5% more productive, it’s worth it. This is definitely true for programmers that are working on systems that generate billions of dollars and get bigger every year.

On the other hand, there are lots of less-productive companies out there that don’t generate billions of dollars through carefully-tuned funnels, but who still need to employ software engineers. They can’t afford to pay $300k+ to thousands of people like the top companies do. But if they can find some solid talent who happen to have attachments to a lower cost of living area, or maybe are worse at interviewing, etc. they can get away with paying a lot less.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by gcb0 on Tuesday January 22, 2019 @06:05PM (#18973602)
well, their plan seems to have worked out perfectly.

they got you for 15yrs on half the pay!

sadly the world is run by bean counters :(

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by james_s_tayler on Tuesday January 22, 2019 @10:52PM (#18975535)
Sadly, yes. They were not exactly wrong in their approach.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by souprock on Tuesday January 22, 2019 @11:33PM (#18975702)
This isn't enough info to tell if you were being ripped off. Normally, companies pay more in expensive areas, but not enough to make up the difference.

If the pay was half, we might expect the cost of living to be a third. Was it? (that is: by moving you doubled your salary and tripled your costs)

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ChuckNorris89 on Tuesday January 22, 2019 @01:07PM (#18970567)
That's pretty much how it's like in most cities in Europe apart from the few large tech hubs. If you burn yourself with a couple of bad managers you might not have anywhere else to go without leaving your family behind and being accused of job hopping so employees just have to put up with it.

At my second to last job I put up with a manager that had severe anger management issues and would swear at employees and throw things at staff. I left over 2 years ago. Since then he's been promoted. The company had also won several "Best place to work" awards in the past.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bartread on Tuesday January 22, 2019 @03:00PM (#18971836)
> and being accused of job hopping

As someone who has done, and still does, a lot of recruitment over the years I think people maybe worry about this too much.

What I mean is perhaps best illustrated with some examples:

- When you're fresh out of college/uni, it can be hard to find a job you really like, so in your first few years you might change job several times. No big deal.

- You leave a job you've been in for several years where you may have been happy and productive for quite a long time, but perhaps you're getting bored, need a new challenge, have been enticed away, or whatever. But then your next job turns out to be not so awesome, and neither is the one after that, so again you change jobs two or three times in a short period. Again, no big deal.

- The company your with restructures/gets taken over/relocates/makes redundancies and, without necessarily wanting to, you find yourself in a position where you need to find work fast. Again, you might not find a job you really like out of the gate and, again, no big deal.

These things don't bother me as a recruiter. What does bother me is a 20 year career where I can see you've changed jobs every year or two. It bothers me even more for management and leadership hires: I start to wonder if you're actually any good at anything, or whether your main talent is schmoozing and jumping ship just before the shit hits the fan (or just in time to take all the credit).

I want some evidence of periods of stability in your employment history, because this shows me that you're capable of committing to something for the longer term, which is when you can really make a positive impact. You're expensive to hire, and when I have hired you, I'm going to invest in your development and success (whatever that means for you), so I'd like to see some return on that investment.

DISCLAIMER: I'm fortunate to work in a tech hub that, whilst not large as a place, certainly has a lot of options in terms of companies to work for (Cambridge, UK).

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by sjjshzvuiajhz on Tuesday January 22, 2019 @05:51PM (#18973463)
What would you think of a candidate who job hops every year or two, but usually gets promoted after finshing a project before hopping to a bigger/better project?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by TomMarius on Tuesday January 22, 2019 @03:03PM (#18971865)
In case of Europe, thankfully it's so dense and EU actually does invest in people transport (even outside the union). USA seems to be out of luck, and probably will need more regulation than the EU.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by formalhaut on Tuesday January 22, 2019 @01:17PM (#18970686)
Unfortunately, this is how poverty spreads.

Because choices go down, companies choose to engage in substandard behavior because of captive populace. And those that can leave, do, thus slowly sapping the area of money and population.

I've seen a few places in the Midwest that did have potent industry. But through similar reasons, most of the people who positively contributed to their community are now gone.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by commandlinefan on Tuesday January 22, 2019 @01:17PM (#18970689)
I'm in an area with lots of employers, but 20 years ago I did some job-hopping (four jobs in four years between 95 and 99), and that STILL comes up as a negative in job interviews. If you bail on too many bad managers, you can find yourself locked out anyway.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by kevstev on Tuesday January 22, 2019 @01:51PM (#18971100)
At this point you should just have a >20 years ago section on there (I would label it "prior history" myself), and include projects you worked on. That's over 20 years ago. Unless you worked on something you really want to highlight, just fudge them altogether.

I am guessing you don't work in tech in the US though? I was a bit worried about doing a third "three and out" while looking, and 10 years prior in finance, it may have been an issue, when I was looking at tech companies, no one even batted an eyelash. One HR recruiter even quipped that these would be relatively long tenures in the startup world.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by zaphod12 on Tuesday January 22, 2019 @02:46PM (#18971700)
Oh man, I know what you mean - it's kind of crazy. When I'm at a company for more then 2 years, recruiters start joking that I'm an old timer and must be dying for a change! I'm all for moving when the time is right, but I like my job and looking for a new one is stressful!
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by joejerryronnie on Tuesday January 22, 2019 @03:03PM (#18971862)
In the Bay Area, it’s the opposite. Interviewers almost look negatively on being at one employer for too long.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mrhappyunhappy on Tuesday January 22, 2019 @08:58PM (#18974980)
Why couldn't you just say you worked at 2 places and not 4? Do people really check that sort of thing? Or omit 3 and say you ran your own business for those 3 years. If employer is too dumb to understand your reasons, a little truth bending wouldn't hurt.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by scarface74 on Tuesday January 22, 2019 @10:25PM (#18975391)
Why do you even have that on your resume? I’ve been working as a professional developer for 20+ years, but no one cares about my first job writing C code running on DEC VAX and Stratus mainframes or my second job doing a combination of VB6 and C++ DCOM and MFC.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by cableshaft on Tuesday January 22, 2019 @02:49PM (#18971735)
I was going to say why are you including jobs from 20 years ago on your resume, but you probably live in a place where they want CVs, right?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jki275 on Tuesday January 22, 2019 @07:51PM (#18974596)
Good lord. I've done 3 jobs in a single year this past year alone and I'm hoping to do one more in about a year.

But in your case I wouldn't even put all those jobs on a resume' -- it's too far back.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by dba7dba on Tuesday January 22, 2019 @03:25PM (#18972079)
>>> four jobs in four years

That does look not so good to me tbh. 2 jobs in 2 years would look ok to me. But I guess it depends.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by walshemj on Tuesday January 22, 2019 @04:38PM (#18972802)
I would try a pitch or thematic CV instead of a linear one
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by erikpukinskis on Tuesday January 22, 2019 @03:23PM (#18972057)
I thought you were going to say time to take the other undervalued workers and start a competitor.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by noir_lord on Tuesday January 22, 2019 @06:26PM (#18973875)
I had a boss (previous) say everything is higher priority than the last thing I asked you to focus on.

In a year at that place no one finished anything.

Literally, they had 18mths on a project with less than a 1000 useable lines of code and a team of five.

I wrote a similar system on my own in 3mths doing it after work and weekends for a customer as a side gig.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by sevensor on Tuesday January 22, 2019 @01:12PM (#18970623)
I think they teach this at management retreats.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by newsreader on Tuesday January 22, 2019 @01:08PM (#18970582)
Something similar happened to me. I asked my boss for a raise and his response was "a kick in the ass, that ought to raise you up a little". My reply: I quit on the spot -- no two-week notice, I just left.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bartread on Tuesday January 22, 2019 @03:09PM (#18971926)
> My reply: I quit on the spot -- no two-week notice, I just left.

I think you might be my new hero: that's a fantastic response to a dick move. I just don't get people who treat employees like crap: it's no road to long-term success or satisfaction. Hope you managed to find something better afterwards.

My experience of being a manager and leader is that these roles, if anything, expose your own human fallibility like nothing else so there's no mileage at all in acting like a smartass to the people who work for you. A little humility goes a long way.

Also, thanks for making me laugh.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by james_s_tayler on Tuesday January 22, 2019 @02:31PM (#18971549)
That ought to raise him up a little. Haha.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by allenu on Tuesday January 22, 2019 @01:20PM (#18970726)
Wow, any more details? That must've been cathartic.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by philbarr on Tuesday January 22, 2019 @01:43PM (#18971003)
It's great to be able to do this but you need to have back ups first. So find a new job whilst "jokingly" suggesting to your boss you need a raise. Then you actually ask for a meeting and a raise and when he/she laughs you off as you knew they would you resign on the spot and go to your new job you had lined up.

With the hope that he/she will see their mistake and not treat the remaining employees that way.

The problem with this strategy is you can never go back.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by tyfon on Tuesday January 22, 2019 @02:07PM (#18971273)
> The problem with this strategy is you can never go back.

Reading all these stories about bad managers and stuff, do managers and employees take things personal in the US?

So if you leave for a better deal you actually will make personal problems between employer end employee?

Whenever someone under me quits for a better deal or another job that I can't match I tell them "good luck and thanks for the time you shared with us, if you change your mind, welcome back".

Same with salary negotiations, I usually ask them to give me "ammunition" that I can use against the higher-ups to get them raises, that is job offers at other companies, lists of stuff they have done and statements from other departments. Usually I manage to get them 5-10% raise but sometimes even more.

People work so much better if they are happy about their situation from what I can tell.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by scarejunba on Tuesday January 22, 2019 @02:37PM (#18971616)
It isn't personal. There are situations where the manner of quitting make it unlikely that I'd want to work with you again.

If you joined, people on the team are helping get you up to speed on new tech, and you quit within two months before we even had a chance at a payoff for the work the team put in, that's off-putting because it's inconsiderate.

It's not illegal, and you have a right to it. But my team likewise has a right to work with people who are considerate of their time. And the business likewise has a right to ask me for positive value from hiring. So I'm going to pass on rehiring that guy.

Now, insta-quitting on being told that you're getting "a kick in the ass" instead of a raise is easily justified and if someone were mismanaged so egregiously previously I'd have no problem rehiring them. To be honest, no software engineer in their right mind would ever go back to a company where that was said unless it was for "fuck you money" so the situation just never arises.

Leaving for more money or a different kind of job is not a big deal. That's life and I'd expect a decent transition with work hand-offs and whatnot. No one will be upset about that.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by tyfon on Tuesday January 22, 2019 @03:08PM (#18971909)
Well it depends.

When we hire someone there is a six months probation period where both parties can terminate the contract without any questions or obligations. This is mainly to make sure that the new members are compatible with the rest.

So when I hire I do so with the knowledge that it might not work out but they won't be blacklisted by the whole company for that reason.

If course if someone would scream at me and curse and storm out I'd likely not want to hire them again, but luckily that's never happened :)

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by philbarr on Tuesday January 22, 2019 @02:36PM (#18971597)
Your approach is probably why your staff won't do this to you!
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by yellowapple on Tuesday January 22, 2019 @02:16PM (#18971374)
Sounds like you're actually a decent supervisor, unlike the examples presented in this thread.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by AaronM on Tuesday January 22, 2019 @04:18PM (#18972580)
I heard that an HR Person was mad at a previous company after I left, and claimed to my old boss I had exaggerated on my LinkedIn Profile to get the new job. I changed careers when I left to be a software developer.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by kortilla on Tuesday January 22, 2019 @02:17PM (#18971387)
The issue with the strategy wasn’t leaving for a better job, that’s fine. It’s quitting on the spot without notice.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by b_t_s on Tuesday January 22, 2019 @04:02PM (#18972427)
If you've got a reasonable rainy day fund and are already in or willing to move to a tech hub it's probably pretty low risk.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by walshemj on Tuesday January 22, 2019 @04:42PM (#18972839)
You just quote "total break down in trust" caused by manager in the very polite letter you send.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by HarryHirsch on Tuesday January 22, 2019 @06:18PM (#18973764)
Why would anyone say anything that incriminating? The reason your manager is incompetent is because his managers like him as such, else they wouldn't have promoted him.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mrhappyunhappy on Tuesday January 22, 2019 @09:19PM (#18975096)
What's wrong with a raise just to keep up with inflation? Are managers really this shallow to not understand cost of living goes up regardless?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by southphillyman on Tuesday January 22, 2019 @03:24PM (#18972070)
I did exactly this once before, except I gave two week notice. I walked into the meeting knowing I had offer in hand but wanted to give my current employer a chance to do the right thing. The manager literally giggled and told me I may have to leave to get an increase. I had saw this company let several "rock stars" walk over money so I wasn't expecting much, almost felt bad for the manager cause he knew that corporate approach was laughable
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by scarface74 on Tuesday January 22, 2019 @10:30PM (#18975421)
I would have left on the spot too. It’s never taken me more than three weeks after I started looking to find another job. My record is walking off a contract at lunch Monday, calling a recruiter and getting an offer from what was then a Fortune 10 (non tech) company Thursday.

Admittedly, it may take me longer to find a full time salaried job making what I make now, but I’m sure I could find a W2 contract job that pays sufficiently in a month by calling a few local recruiters that I’ve worked with.

I’m no special snowflake. Jobs are plentiful for software developers who have kept their skills in line with the local market in most major metropolitan areas.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by wolco on Tuesday January 22, 2019 @04:16PM (#18972560)
That's the daydream but by the time you lineup the new job asking for a raise doesn't seem so important.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by walshemj on Tuesday January 22, 2019 @04:39PM (#18972813)
"I think we need to talk to hr about your anger management" :-)
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by philpem on Wednesday January 23, 2019 @07:12AM (#18977557)
HR: "You're fired."

You: "The boss?"

HR: "No, you."

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by muttech on Tuesday January 22, 2019 @01:02PM (#18970519)
That brings back bad memories of my first day at a new job. We had discussed in the interview that they were flexible with the time I got there. On the first day, one of the first questions I was asked:

New Boss: "So, what time will you be here every day?" Me: "I thought we had discussed that being flexible as traffic can be unpredictable?" New Boss: "We are flexible on the time, but you have to be here by that time every day."

I made it 6 weeks.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by victor9000 on Tuesday January 22, 2019 @01:30PM (#18970852)
This was the policy I implemented with my team and everyone thought it was pretty reasonable. It's basically pick your schedule, but stick to it. Otherwise scheduling meetings becomes unmanageable. That being said, I was also very clear about the policy during the interview process.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by odyssey7 on Tuesday January 22, 2019 @02:01PM (#18971214)
That makes sense. Employers save themselves a lot of employee dissatisfaction through honesty and transparency during the hiring process. If they misrepresent themselves, they end up with employees who aren't a good match as a result of decisions made on bad information, and who feel cheated to boot.

Edit: Some companies misrepresent their cultures because they know their actual behavior is unattractive to workers. Bolstering Glassdoor reviews by encouraging unusually satisfied (or otherwise motivated) employees is just another form of this. The strategy is successful at tricking employees into accepting poor working conditions while also demonstrating that the employer isn't worth trusting.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by thatfrenchguy on Tuesday January 22, 2019 @02:16PM (#18971367)
Core hours sounds like a more sensible policy to me.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jecxjo on Tuesday January 22, 2019 @03:01PM (#18971841)
Core hours worked well for me, until one office decided that their core hours would change due to high traffic. Suddenly an office that was only an hour earlier than mine was now leaving just after lunch. I had an office that was 11.5hrs off and we had a great setup where I would do night meetings one week and they would the other. The office an hour off of mine could never get their shit together to schedule meetings.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by b_t_s on Tuesday January 22, 2019 @04:07PM (#18972469)
Core hours _should_ mean the core of the day, about 10 to 4, not whenever to whenever.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jecxjo on Tuesday January 22, 2019 @04:54PM (#18972956)
I agree. The worst part was one boss was in my office while the other was in the "one hour off" office. The local boss would get annoyed because I'd have to schedule something with the other boss who was already home when I'd get back from lunch. To "fix" the problem I moved my lunch back an hour but eventually that conflicted with local employees' lunch and meetings.

The way the place was run I was expecting one of them to suggest I just skip lunch.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mjevans on Tuesday January 22, 2019 @06:31PM (#18973924)
I can't even remember the last time I had a productive meeting for work.

Everything that meetings at the places I've worked at, my entire life, should have been sent out in advance in /some/ format (today it'd be email) for review.

When you do that, you can also have a deadline for rounds of comments... 1st, 2nd, 3rd, etc, up to a decision deadline where whomever's allowed to make the decision can make their choice with all the views and objections/opinions laid out.

There's literally no reason to ever /actually/ have a meeting of the kind that I've been a part of.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by screaminghawk on Tuesday January 22, 2019 @01:51PM (#18971092)
I'm pretty happy with this as well. I work 7-3, but I work those hours every day. I've walked out of meetings that have gone past 3 and no one has complained. It's been a great experience
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by thrrr on Tuesday January 22, 2019 @04:16PM (#18972558)
Same here. What I did was creating an out-of-office calendar event for every day which basically blocks others from inviting me to late meetings. I stick very tightly to my schedule usually just +/- 5 minutes.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by joejerryronnie on Tuesday January 22, 2019 @03:08PM (#18971912)
Can people just log into meetings remotely? This seems to work fine for us, in any given meeting we have people physically in the office, WFH, working remotely, calling in from the road, etc.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mistercow on Tuesday January 22, 2019 @01:14PM (#18970648)
“Ok, I see. Noon, then.”
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by tspike on Tuesday January 22, 2019 @01:18PM (#18970701)
"Not a team player"
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by anaolykarpov on Tuesday January 22, 2019 @01:21PM (#18970741)
Wouldn't it have worked to say "I'll be here no later than 11:00 AM"?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by muttech on Tuesday January 22, 2019 @02:36PM (#18971608)
I actually responded with "Let's say 10AM then." That was "too late - we need you here sooner - how about 9AM?"
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by wolco on Tuesday January 22, 2019 @04:23PM (#18972613)
I had that happen as well.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by FireBeyond on Tuesday January 22, 2019 @12:38PM (#18970267)
Dilbert cartoon:

Catbert: "Alice, the experts say you need to balance work and home life. You worked 80 hours last week... that's less than half of the hours in a week. Give us some balance, you selfish hag."

Alice: "This conversation took a nasty turn."

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ryanmcbride on Tuesday January 22, 2019 @12:54PM (#18970430)
My first tech job had a CEO who was just like that. He required all engineers and QAEs to be in the office before 9 and stay until after 5 so that we could answer the phone, because we were also the entire helpdesk. He would usually call the office right at 9 to see who was there, because he was usually still home.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by hylaride on Tuesday January 22, 2019 @01:51PM (#18971095)
Reminds me of a startup I once worked for. It was failing and the CEO (who had money from a previous company) had the VP of sales take a photo of the emtpy office at 6pm to complain how we weren't "all in". This despite the fact that our pay was late and he was on a month-long trip to his vacation home in the south of France (we were a north american company).
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ryanmcbride on Tuesday January 22, 2019 @02:07PM (#18971271)
It's remarkable how often companies expect their employees to be completely loyal and do a bunch of work for free, while also treating their employees like free labor and cutting them loose at the smallest disagreement.

I've started steering very clear of any company that talks about how important loyalty is, or how the employees are all 'like a family'. Biggest red flags for toxic management imo.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by seanwilson on Tuesday January 22, 2019 @02:53PM (#18971773)
> It's remarkable how often companies expect their employees to be completely loyal and do a bunch of work for free, while also treating their employees like free labor and cutting them loose at the smallest disagreement.

There's lots of other imbalances as well like how you have to tolerate being mistreated so you can get a good reference, and you have to actively avoid mentioning negative reasons you left a company in job interviews to avoid being labelled a trouble maker.

Glassdoor was suppose to help with the above I guess.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mark-r on Tuesday January 22, 2019 @04:18PM (#18972585)
How does Glassdoor make money? If they're not taking money from the people that use the site, they'll never be an unbiased source of information.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by VRay on Wednesday January 23, 2019 @03:58PM (#18982872)
FWIW, as a driver/firmware engineer, I haven't ever needed a good reference from my former employer

I've just been giving out former coworkers' contact info instead, and usually they don't even get called. I'm guessing they call the former employer just to verify I actually worked there, but that's it

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ben509 on Tuesday January 22, 2019 @02:44PM (#18971672)
It's remarkable how often it works.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by lowercased on Tuesday January 22, 2019 @01:13PM (#18970632)
Colleagues at first job (fast food place): "Steve, I need a break!"

Steve (manager/owner): "I gave you a break when I hired you!"

Has stuck with me lo these 30+ years...

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mark-r on Tuesday January 22, 2019 @04:04PM (#18972448)
I heard a variation on this when it comes to owning your own company. You're the boss, you can work half days if you want - you even get to choose which 12 hours that will be.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by nsxwolf on Tuesday January 22, 2019 @01:40PM (#18970960)
Just like how every company offers work from home after 5 and on weekends.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by throwaway5752 on Tuesday January 22, 2019 @01:44PM (#18971015)
To be fair, no employee ever checks Facebook or posts on HN during work hours (ahem)? It cuts both ways.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by wiz21c on Tuesday January 22, 2019 @02:52PM (#18971771)
When you're an employee, you're paid for the time you spend at work. The productivity is not part of the equation in the contract.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by walshemj on Tuesday January 22, 2019 @04:46PM (#18972877)
Technically for a salaried "professional" job your not normally on hourly pay.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by fuzz4lyfe on Wednesday January 23, 2019 @12:31PM (#18980347)
I ask every time and most jobs will tell you that they expect a 40 hour week on salary, if we want to be minute per minute pedantic I'm leaving at 10am every Friday.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by kortilla on Tuesday January 22, 2019 @02:21PM (#18971430)
That presumes there is something work-related that needed to be done during that time.

If you’re meeting your expectations, taking a 10 minute break to take a shit at work doesn’t mean you need to work 10 minutes at home.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by reaperducer on Tuesday January 22, 2019 @04:02PM (#18972428)
HN is research time. Perfectly billable.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Lucadg on Tuesday January 22, 2019 @02:58PM (#18971815)
At my first job in Italy we used to stretch the lunch break a bit. The boss put a paper on the wall with a reminder of the official working hours: 8:30 - 12:30 / 13:30 -
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by conanbatt on Tuesday January 22, 2019 @04:04PM (#18972442)
"Do I get vacation time?"

"Work is a vacation. From poverty"

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ab_c on Wednesday January 23, 2019 @12:16AM (#18975846)
This reminds me of my former workplace where even though they tout having a "balanced work life culture", one of the VPs outright said that employees who "only work 8hrs/day" are lazy and entitled.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bartread on Tuesday January 22, 2019 @02:48PM (#18971723)
> I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service.

You don't even need to pay Glassdoor. At $PREVIOUS_EMPLOYER I managed to get a negative review by an employee who we'd let go removed just by asking them.

Don't be too horrified yet because it gets worse: I stand by asking them to remove it. The review was extremely negative and posted by somebody who, in the less than 3 months they worked for us, had been nothing but trouble: lazy, arrogant, obnoxious, demanding, complaining, entitled. Nothing was ever good enough for this person, and they absolutely slagged us off in the review as a result.

No company is perfect but the criticism was entirely unfair, so I asked Glassdoor to remove it, explaining why in reasonable detail. They could have refused and there would have been nothing I could do, but within a few days it was gone. Funny thing was that I wasn't even in love with $PREVIOUS_EMPLOYER myself at the time[1], but the review was so out of order that it simply pissed me off.

Your situation sounds quite different, with objective grounds for grievance, so I can certainly understand the frustration.

[1] This is something of an understatement: I was by this point hugely disillusioned, but the review still offended my sense of fair play.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by lixue on Wednesday January 23, 2019 @01:06AM (#18976053)
The problem is, "nothing but trouble" describes both genuinely problematic employees, and those that simply push back against toxic cultures or bad management. If you were already disillusioned, it's possible that it really was a bad atmosphere, and they were just less shy about calling a spade a spade.

I've also noticed that people tend to measure whether someone looks busy, not whether they're producing results. Some people will just start writing code, and they get called "productive". Others nip off for 2 hours to think it over and sketch out architectural diagrams, and then finish the whole task in half the time - but they're the ones that get called lazy because they weren't at their desk.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bartread on Wednesday January 23, 2019 @03:01AM (#18976520)
> "nothing but trouble" describes both genuinely problematic employees, and those that simply push back against toxic cultures or bad management.

For sure, but that's not what I'm talking about here: every now and again one makes a bad hire. It happened very rarely, particularly in product development where this individual was, but that's what this individual was - just a bad hire.

Now there were reasons why they were a bad hire that I think were perhaps not their "fault" (although fault/blame isn't a helpful concept here), which I'm not going into the specifics of due to #reasons, but the fact remains they chose to deal with that by acting out and introducing toxicity into their team.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Jach on Tuesday January 22, 2019 @03:27PM (#18972102)
What changes did you make to the hiring process to better filter such people out?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bartread on Wednesday January 23, 2019 @03:06AM (#18976543)
Every now and again you make a bad hire: even companies with the best hiring processes do. Hence the probation period, and letting this person go during that period.

Not to say we didn't do a retro to see if there were improvements that could be made, but you're never going to be perfect at hiring.

What you do need is robust processes, and the appropriate culture to support them, to deal with the situation quickly on the rare occasions when you do hire someone you shouldn't have.

(Btw, bad hires are extremely costly, even at entry level, not just in terms of hiring costs or productivity, but in terms of the effect they have on people around them: they can be a serious morale drain and, whilst their departure often leads to a bump in morale, the effects can be quite long-lasting. A bad hire in a leadership role is positively dangerous, because you multiply all of the above - and actually it becomes likely you'll lose people who work for them - and on top of this you risk serious erosion of trust in those more senior leaders who hired the person in the first place, which leads to further problems with retention.)

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by siruncledrew on Tuesday January 22, 2019 @12:54PM (#18970431)
Glassdoor is basically workplace Yelp. It started out useful for job hunting, now it's also a gamed system with pay-for-PR.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by dlubarov on Tuesday January 22, 2019 @02:17PM (#18971381)
FWIW, Yelp advertising has no effect on reviews. Allegedly some sales reps claimed that they could manipulate reviews, but such claims would have been empty threats/promises. This has been tested in court several times; see e.g. the 9th circuit's opinion on Levitt v. Yelp! Inc:

> the business owners pled insufficient facts to make out a plausible claim that Yelp authored negative reviews of their businesses

(I interned at Yelp in 2009.)

Edit: This is what Yelp says about it: https://www.yelp.com/advertiser_faq

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by kaikai on Tuesday January 22, 2019 @05:06PM (#18973062)
This is untrue, no matter what Yelp says about it. I used to run a small business. We had small-town drama, and some left a review saying we gave them food poisoning (we did not serve food of any kind). Yelp refused to take down the review for over a year. Then a salesman called, offering advertising, and we said Well gee, we'd love to, but this review... and it was gone. We didn't even have to pay for advertising, just had to play hard to get with the sales guy.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by everybodyknows on Tuesday January 22, 2019 @03:12PM (#18971962)
> ... no effect on reviews

Looking now at the web UI, can you offer any insight into how "Yelp sort" -- the default -- decides which reviews to push out the back pages?

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by dlubarov on Tuesday January 22, 2019 @04:10PM (#18972505)
I didn't actually work on the systems that score reviews and filter out certain ("not recommended") reviews, so I'm not sure what signals went into them. I would guess recency, photos, account age/reputation, etc.

I had some other reasons for believing it was impossible for sales reps to manipulate review scores, but my memory is very foggy since this was ~9 years ago. Sorry if I made it sound like I had more insider knowledge; I edited that out of my comment.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by kortilla on Tuesday January 22, 2019 @02:22PM (#18971446)
Yelp not authoring negative reviews is significantly different than offering tools to hide real negative reviews.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by dlubarov on Tuesday January 22, 2019 @02:35PM (#18971594)
I should have quoted the district court's ruling, which goes more in depth. They weren't convinced that changes to the plantiffs' rating were related to their interactions with Yelp:

> The SAC purports to document fluctuations in plaintiffs’ overall star ratings that apparently correlate with their advertising decisions, but it in actuality only provides select snapshots of plaintiffs’ overall star ratings. [...] Chan’s mixture of positive and negative reviews fluctuated over time irrespective of the activities complained of in the SAC, and in the absence of a more complete picture of Chan’s reviews, the court cannot equate a few drops in overall star ratings to an implied threat of harm from Yelp. These fluctuations could just as easily be the result of planted ads by plaintiffs, the functioning of Yelp’s automated filter, or negative attacks from competitors or former employees.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Retric on Tuesday January 22, 2019 @02:33PM (#18971560)
What is so strange about this is companies like Yelp become utterly useless.

Having completely destroyed the value of their brand Yelp still gets traffic at least until the next briefly honest startup shows up.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by reaperducer on Tuesday January 22, 2019 @04:04PM (#18972446)
FWIW, Yelp advertising has no effect on reviews

There was a New York Times article a few years ago saying otherwise.

I tried to Google it, but... Google. Perhaps someone else will have better luck.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by FilterSweep on Tuesday January 22, 2019 @10:46PM (#18975508)
It’s far worse though.

You’re going to eat another meal in 6-24 hours. Glassdoor is affecting people’s lives and livelihoods.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by lgleason on Tuesday January 22, 2019 @12:28PM (#18970152)
I've had this happen as well! Basically I think they use the removal option as their revenue model....until people figure out that their reviews are not accurate.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by _Microft on Tuesday January 22, 2019 @12:51PM (#18970406)
Next-level revenue model: users can pay to read removed reviews.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by ducktypegoose on Tuesday January 22, 2019 @01:04PM (#18970535)
Somebody give this guy a raise.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jstarfish on Tuesday January 22, 2019 @01:45PM (#18971018)
I've often thought about setting up a scraper for sites like this and republishing the deleted content.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by throwawaymath on Tuesday January 22, 2019 @01:59PM (#18971194)
You would be sued, probably successfully, into oblivion. The terms of service [1] for Glassdoor are pretty clear that you agree to not:

Introduce software or automated agents to Glassdoor, or access Glassdoor so as to produce multiple accounts, generate automated messages, or to scrape, strip or mine data from Glassdoor without our express written permission;

Copy, modify or create derivative works of Glassdoor or any Content (excluding Your Content) without our express written permission);

Copy or use the information, Content (excluding Your Content), or data on Glassdoor in connection with a competitive service, as determined by Glassdoor;

Interfere with, disrupt, or create an undue burden on Glassdoor or the networks or services connected to Glassdoor;

Now, since reviews are public information and not hidden behind an authentication wall (i.e. no account signup required), there is a compelling argument that you can scrape the website without having technically agreed to those terms and conditions. In particular, the robots.txt [2] for Glassdoor does not disallow automated crawling of the /Reviews/ endpoint. But this would still likely result in a protracted lawsuit, even if you ultimately win.

________________________________________

1. https://www.glassdoor.com/about/terms.htm

2. https://www.glassdoor.com/robots.txt

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by StudentStuff on Tuesday January 22, 2019 @02:38PM (#18971618)
Didn't LinkedIn just lose a court case over very similar anti-scraping terms? Offering something publicly on the internet, then attempting to block certain uses using your ToS seems like Glassdoor being an Indian giver...
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by throwawaymath on Tuesday January 22, 2019 @03:31PM (#18972132)
Hence my second paragraph, yes. You’d definitely be sued, and it would definitely be expensive. You might not lose.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by tyfon on Tuesday January 22, 2019 @04:23PM (#18972620)
If you are sued by someone and win in the US, do you not get your legal expenses covered by the entity suing you?

Also, you can probably just set up the scraper and webpage in another country or something.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by leetcrew on Wednesday January 23, 2019 @08:27AM (#18977884)
> If you are sued by someone and win in the US, do you not get your legal expenses covered by the entity suing you?

often yes, but you actually have to win the case first. the idea is that you run out of money and give up before you get there.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by basilgohar on Tuesday January 22, 2019 @06:39PM (#18973996)
Recovering legal fees is not automatic just because you're innocent.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by jstarfish on Wednesday January 23, 2019 @04:02AM (#18976788)
You still have to pay the legal fees up front, then hopefully get reimbursed later.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Lenad on Tuesday January 22, 2019 @02:33PM (#18971568)
One could still go to archive.org There's quite a lot of snapshot. Indeed they are not interfering with Glassdoor per se.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by lowercased on Tuesday January 22, 2019 @01:14PM (#18970646)
Double dip surprise(?) - they'll still have ads around them.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by josho on Tuesday January 22, 2019 @01:07PM (#18970570)
I just went over to glassdoor, curiously after signing up a dummy account they have a banner claiming:

"Your trust is our top concern, so companies can't alter or remove reviews."

But, I noticed from a past review that there is some kind of 'approval' required. So, yes it seems they can remove reviews by not approving. Sigh.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by switch007 on Tuesday January 22, 2019 @01:15PM (#18970660)
Worded like that, it seems it doesn't rule out Glassdoor doing it on a company's behalf.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by josho on Tuesday January 22, 2019 @03:23PM (#18972065)
If I remember correctly the approval was likely automatic. So, I suspect you could pay to have certain keyword filled reviews automatically be disapproved--obviously this would only be used to filter out swear words or proprietary details of the company.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by burtonator on Tuesday January 22, 2019 @12:57PM (#18970453)
I don't understand why you would want to be a shitty boss.

Not only is it good karma but it's good business.

Loyal employees are awesome. Any bump in the road and they have your back.

Maybe when you're some massive megacorp it makes sense but I hope I'm never to the point where I have to run a mathematical calculation on whether it makes sense to treat people with respect.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by john_moscow on Tuesday January 22, 2019 @02:48PM (#18971727)
Because the type of people that tends to stick at middle management positions is the one that's good at kissing ass to their bosses. Now if you're stuck kissing ass all day, for your own self-esteem's sake you need to show power over someone less "important" by making them suffer. There's no logic here, no mathematical calculations done, just petty emotions and selection bias.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bunderbunder on Tuesday January 22, 2019 @01:01PM (#18970509)
The Peter principle is a very powerful force.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by lrem on Tuesday January 22, 2019 @05:01PM (#18973005)
But would megacorps try that? Working in one, we fully expect that vast majority of candidates know someone on the inside. Hence, cheating on glassdoor and such would logically only add "liars" to whatever their insider friend would tell them. Not a great deal, if you ask me.

Edit: having gone through the article: none of the companies here are close to "megacorp". The biggest one seems to be SAP.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by timcederman on Tuesday January 22, 2019 @02:58PM (#18971822)
And then Glassdoor refuses to remove reviews that are obviously irrelevant. I noticed a review for SurveyMonkey from someone who takes panel sruveys (i.e. absolutely not someone who works there) and after it was flagged I got this response from Glassdoor:

"Thank you for flagging the post titled “survey taker” for additional review. We take our Community Guidelines very seriously. Before any reviews are posted on Glassdoor, our moderators review them to ensure they meet our Guidelines. A manager has reviewed the post you flagged and decided it does meet our guidelines. Therefore, the post will remain on the site."

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by renlo on Tuesday January 22, 2019 @09:46PM (#18975213)
I wrote a Glassdoor review where I stated that the company had asked us to write positive reviews. I wrote this review a year or so after we were asked to put up the positive reviews. Someone who worked at the company wrote a counterfactual response to my review that it had never happened; we were never asked to leave positive reviews according to this person. It did happen though. I wonder if the person was a new-hire who wasn't aware or if they were being intentionally misleading.

There's no recourse to leave a response to the Company's response, so they got the last word in the matter. It's always kind of bothered me that they got to set the facts like that.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Vadoff on Tuesday January 22, 2019 @01:33PM (#18970885)
Blind is rapidly becoming the new glassdoor.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by philpem on Wednesday January 23, 2019 @07:38AM (#18977658)
Blind? Sorry, never heard of it -- what is it?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by chongli on Tuesday January 22, 2019 @04:13PM (#18972535)
This tells me that Glassdoor is completely untrustworthy, just like Yelp.

I wish there was some sort of business model for an honest review site that protected against this sort of naked corruption. Does anyone have any ideas?

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mushufasa on Tuesday January 22, 2019 @04:27PM (#18972669)
I'm also interested in this question. Here's a half-idea for discussion purposes:

Review sites must be free for readers and reviewers. So, the revenue either has to somehow come from

1. end-users indirectly (like how HackerNews helps YCombinator attract quality investments)

2. a group that has users' best interests at heart, as well as a financial incentive (google's personalization helps readers find relevant searches as well as helping advertisers target... maybe not a 100% perfect example but you get the idea)

3. a diverse array of paying customers such that no one interest overpowers the others.

Any ideas in Glassdoor's context?

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by chii on Tuesday January 22, 2019 @04:48PM (#18972897)
Why must reviews be free?

Tech magazines used to do reviews (of gadgets), and they ain't free to read? at least, not the trustworthy ones.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mushufasa on Tuesday January 22, 2019 @06:13PM (#18973702)
Are you talking about print publications?

As far as I know Consumer Reports is the only one that does this still. Consumer Reports is a nonprofit, and they're run like a media company. Their staff research and write the content, pretty well!

I don't think this would work for user-generated content -- who would pay to be able to write an anonymous review?

I do think user-generated content is necessary for job reviews; you can't buy the experience of being an employee off the shelf and subject it to objective tests, like with technology products.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by chii on Tuesday January 22, 2019 @09:10PM (#18975051)
It doesn't have to be paid to write - but you have to pay to view the reviews just like you'd have to pay to read a magazine.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mushufasa on Tuesday January 22, 2019 @10:13PM (#18975328)
How would the authors know they could write a review if they can't view the site?
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by chii on Wednesday January 23, 2019 @04:47AM (#18976968)
Isn't that trivially solvable by telling them on the landing page?!
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by freshhawk on Tuesday January 22, 2019 @09:51PM (#18975236)
Consumer Reports.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by mushufasa on Tuesday January 22, 2019 @09:55PM (#18975255)
As I mentioned in my comment below, how could this possibly work for job reviews?

Consumer reports writes reviews by ordering products off the shelf and testing them with their own staff.

How could that work for reviewing the lived experience of other companies' staff?

User-generated content is the opposite of Consumer Reports.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Udik on Tuesday January 22, 2019 @12:57PM (#18970455)
> negative reviews flat out removed

And if wording or details were the issue, they could at the very least leave the review score, as a proof of their good faith. Nope.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by commandlinefan on Tuesday January 22, 2019 @12:37PM (#18970254)
I guess that's less effort for the executives than just "stop acting like a jerk"...
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by 52-6F-62 on Tuesday January 22, 2019 @01:01PM (#18970508)
I think in a lot of those cases, they don't even know they're jerks and couldn't believe they are.

I'm reminded of Burroughs...

“Thou shalt not be such a shit, you don't know you are one.”

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by bogomipz on Tuesday January 22, 2019 @02:05PM (#18971251)
I've witnessed similar on two occasions. These were typical flakey SV recruiters were completely unprofessional and disrespectful of my time.

In fact the experience was so bad in each of these that I really felt compelled to write a review in the hopes that others might avoid also wasting lots of time.

Both reviews were taken down within 24 hours of being posted.

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Reedx on Tuesday January 22, 2019 @01:29PM (#18970838)
> removed by a company that was paying glass door for some sort of premium service

Is there any proof of this? Source?

Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by fuzz4lyfe on Tuesday January 22, 2019 @01:50PM (#18971089)
The reviews were deleted seconds after they were posted and their profile has a icon that indicates they pay glassdoor for additional services. A coworker that also left had the same experience I did when he posted his review.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by wolco on Tuesday January 22, 2019 @04:32PM (#18972731)
Everyone should review them then.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by Reedx on Tuesday January 22, 2019 @04:30PM (#18972711)
That's still not proof companies can delete them, though. There are other possible explanations.
Re:Companies Manipulate Glassdoor by Inflating Rankings and ... by willart4food on Tuesday January 22, 2019 @10:28PM (#18975410)
The YELP business model!