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Re:How Apple let Siri fall behind the Google Assistant and A... by Twisell on Wednesday March 14, 2018 @07:07PM (#16589172)
Something always make me scratch my head. Is there any proof that actual people use and value Google and Amazon assistant more than Siri? Or is the leadership only designed by autoproclaimed experts and funky ad-hoc metrics?

I totally confess that I use Siri for only 3 things:

-Desactivating all wake up alarm during my morning poo

-Setting timers while baking

-Sending a « I’m coming » text to my loved one before riding my bike home

Yes, this is a very dumb and limited usage. But I don’t see Android users around me doing incredible things that I could be jealous of with their voice assistant. I am missing something? Or maybe it’s because I’m not in the US and we still have to catch up with the trend of using voice assistant more?

Re:How Apple let Siri fall behind the Google Assistant and A... by veesahni on Wednesday March 14, 2018 @07:15PM (#16589226)
Google's voice recognition is excellent. I trust Assistant to help me throughout my day with a number of things now:

- Cooking & laundry timers

- Reminders (remind me to do X when I get home)

- Directions (Take me to the nearest X, take me home, etc)

- Checking hours of business (what time does X close today)

- Initiating phone calls (Call X)

- Checking weather (is it going to snow today? How cold is it right now?)

- Conversions (what's X ounces to ml)

- Quick stock checks (what's X stock price)

- Playing music around the house (play X on the kitchen speakers)

Additionally, I've found myself using Android's voice recording capabilities to dictate text all the time. It's just so much faster than typing or swiping.

I haven't an iPhone for a few years, so I can't compare with what Siri is capable of today.

Re:How Apple let Siri fall behind the Google Assistant and A... by Angostura on Thursday March 15, 2018 @07:48AM (#16591948)
I use Siri a fair amount from the Phone (mainly in the car or kitchen to be honest).

Going through those:

- Cooking & laundry timers - Yes. Works well

- Reminders (remind me to do X when I get home) - I find Apple geofenced alerts to be unreliable.

- Directions (Take me to the nearest X, take me home, etc) - Pretty good, search isn't as good as Google, but good enough these days.

- Checking hours of business (what time does X close today) - Never tried, doubt it would work.

- Initiating phone calls (Call X) - Yes - Works well

- Checking weather (is it going to snow today? How cold is it right now?) - Yes, works well

- Conversions (what's X ounces to ml) - Never tried. Just tried now - works OK

- Quick stock checks (what's X stock price) - As above works OK, says whether there has been a fall or rise.

- Playing music around the house (play X on the kitchen speakers)- works very well.

Re:How Apple let Siri fall behind the Google Assistant and A... by Woofles on Thursday March 15, 2018 @01:00PM (#16594548)
Checking hours of the business works well. The integration with Yelp has that done pretty well.

I've actually been super impressed with Siri. You can have it call you an uber, get the leading scorer from your favorite hockey team, contextually ask followup questions about a person you were searching, etc. I haven't used Siri in a long time (besides timers, weather, etc) and it has come so far since I did.

Re:How Apple let Siri fall behind the Google Assistant and A... by Angostura on Thursday March 15, 2018 @06:18PM (#16596975)
Sounds like I need go get a favourite hockey team lickety-spit.
Re:How Apple let Siri fall behind the Google Assistant and A... by enos_feedler on Thursday March 15, 2018 @11:44PM (#16598458)
its the Toronto Maple Leafs
Re:How Apple let Siri fall behind the Google Assistant and A... by brownbat on Wednesday March 14, 2018 @07:52PM (#16589423)
I use it for these things, they're ok. I occasionally try to get it to control an app, it usually fails, but that's my dream state: I'd like to be able to say, "Hey Google, open app X and do Y task."

But I don't know if there's enough incentive for apps to add an assistant interface. How easy is it to add commands on your app that it will accept via assistant? Are there common APIs or structures for this to shift the incentives, allow it to proliferate app by app, rather than waiting on the assistant developers to manually do each one?

After that we need to go back to Aza Raskin's project, uh, Ubiquity? Anyone could build little scripts, verbs, that helped build a natural language input from the ground up. That's how we get to stuff like, "Hey Google, take a screenshot of news.ycombinator.com and email it to Joe."

Re:How Apple let Siri fall behind the Google Assistant and A... by gandutraveler on Thursday March 15, 2018 @04:47AM (#16591234)
I can open app and ask for actions on Google assistant on my Pixel phone. I use things like - "Play <song> on Spotify" - "Send message <message> to <someone> on WhatsApp" - "Take a selfie or screenshot"

Maybe app actions are only available on Pixel devices.

Re:How Apple let Siri fall behind the Google Assistant and A... by piyush_soni on Thursday March 15, 2018 @04:50AM (#16591245)
No, they are available on all devices (at least on my Nexus 6P too). It's only a matter of which apps are implementing the "Actions on Google Assistant" and for which operations.
Re:How Apple let Siri fall behind the Google Assistant and A... by brownbat on Thursday March 15, 2018 @08:19AM (#16592164)
Oh true, I shouldn't have been so universal.

I want every app to start thinking about voice ux, but that's probably down to the individual apps, and you're right that some do. I can play some things on Stitcher, say, though I can't remember if I have to use podcast names specifically or if I can use my playlist names.

Some Google apps don't seem to support it though.

Ok Google, log my weight on Google fit as X? Search results page.

Ok Google, play (my playlist name) on Google Play: plays unrelated radio station inspired by my playlist name, with sometimes comical results.

I'm sure it will improve with time.

Re:How Apple let Siri fall behind the Google Assistant and A... by konschubert on Thursday March 15, 2018 @03:22AM (#16590984)
> Are there common APIs or structures for this to shift the incentives, allow it to proliferate app by app, rather than waiting on the assistant developers to manually do each one?

I think once somebody finds a good API for that, it will be a watershed moment.

Amazon Alexa has apps called "skills", but they expose their own voice interface which is always inconsistent.

Re:How Apple let Siri fall behind the Google Assistant and A... by davedx on Thursday March 15, 2018 @04:46AM (#16591226)
I always thought that Android's intents could be a good API for voice commands. It actually surprised me that we never really got much deep app integration with voice on Android phones given that API.
Re:How Apple let Siri fall behind the Google Assistant and A... by Pokepokalypse on Thursday March 15, 2018 @02:41AM (#16590867)
Google's voice recognition is excellent, and fuck Samsung for putting that stupid Bixby crap and getting in the way.
Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:44AM (#16591222)
Sigh. That’s the main reason I won’t move to the s9. I already have an iPhone and Siri just sucks. Why would I want another sucky assistant? It’s like hiring the wrong person... twice.

I really wish the manufacturers would only have a few features, like weather or timer or location (home, work, school) that were truly bulletproof in execution. It feels like they are trying to do too much most of the time when I just want them to not suck consistently so I can actually use them reliably.

Re:How Apple let Siri fall behind the Google Assistant and A... by softawre on Thursday March 15, 2018 @12:56PM (#16594503)
Get a Pixel2. It feels like an iPhone did 5-6 years ago.
Re:How Apple let Siri fall behind the Google Assistant and A... by jsmith99 on Wednesday March 14, 2018 @07:48PM (#16589407)
> - Reminders (remind me to do X when I get home)

One thing it can't do is 'remind me to do X when I leave work'. Can siri?

Re:How Apple let Siri fall behind the Google Assistant and A... by scarface74 on Wednesday March 14, 2018 @08:17PM (#16589538)
Yes and it can also remind you to do something when you "get in the car" or "get out of the car", if you have it paired to your Bluetooth in your car.
Re:How Apple let Siri fall behind the Google Assistant and A... by dmd on Wednesday March 14, 2018 @08:45PM (#16589659)
But what none of them can do is what people actually need, which is "remind me to do X before I leave work".
Re:How Apple let Siri fall behind the Google Assistant and A... by scarface74 on Wednesday March 14, 2018 @09:28PM (#16589866)
What signal could it pick up on before you leave work besides when you get in your car or after you leave somewhere?
Re:How Apple let Siri fall behind the Google Assistant and A... by jannyfer on Wednesday March 14, 2018 @10:49PM (#16590125)
Sudden increase of movement (via the accelerometer) around the time they usually leave work, for example.

If I usually leave work around 5-6 and I start packing up my bag, that could be a signal.

Re:How Apple let Siri fall behind the Google Assistant and A... by torstenvl on Wednesday March 14, 2018 @11:11PM (#16590177)
Would you use a Markov model for this?
Re:How Apple let Siri fall behind the Google Assistant and A... by torstenvl on Thursday March 15, 2018 @01:13PM (#16594663)
Interesting. I guess I thought that discussing how to model a software problem would be an acceptable and interesting conversation on HN. Do any of the downvoters care to contribute in a productive way? I'd be curious to hear what people found disagreeable in my question.
Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @12:14AM (#16590367)
It could guess and or extrapolate, based on recent data.

For a lot of people it would be effective.

Re:How Apple let Siri fall behind the Google Assistant and A... by paulie_a on Thursday March 15, 2018 @08:06AM (#16592070)
Nest is already pretty effective at learning schedules
Re:How Apple let Siri fall behind the Google Assistant and A... by scarface74 on Thursday March 15, 2018 @01:25PM (#16594798)
Nest doesn't have to be accurate to the minute to be effective. A reminder based on before I leave work would be.

For instance, if I don't know what time aim getting off of work and I wanted a reminder to call my wife when I got to the car, it could do that completely accurately based on phone connecting to the car. It could only guess about doing something before I left work.

Re:How Apple let Siri fall behind the Google Assistant and A... by glhaynes on Wednesday March 14, 2018 @08:12PM (#16589506)
Yes. "Hey Siri, remind me to bring a change of clothes when I leave home." just now created an appropriate item in Reminders.
Re:How Apple let Siri fall behind the Google Assistant and A... by jbg_ on Thursday March 15, 2018 @06:22AM (#16591584)
which will, of course, trigger the reminder as you walk down the street away from home, forcing you to go back and get the change of clothes that you forgot.
Re:How Apple let Siri fall behind the Google Assistant and A... by ams6110 on Wednesday March 14, 2018 @07:30PM (#16589311)
Android's voice typing has been weird for me. It used to work pretty well offline, then a few months ago all the punctuation stopped working. Now it's working again and the overall recognition is better than ever.
Re:How Apple let Siri fall behind the Google Assistant and A... by londons_explore on Sunday March 18, 2018 @07:14PM (#16615071)
same here. Last year punctuation didn't work for a few weeks.
Re:How Apple let Siri fall behind the Google Assistant and A... by spullara on Wednesday March 14, 2018 @07:17PM (#16589234)
All of those Siri can do. Anything else?
Re:How Apple let Siri fall behind the Google Assistant and A... by hellofunk on Wednesday March 14, 2018 @07:30PM (#16589313)
This is strictly anecdotal but a friend of mine is an exec at Facebook and we were recently discussing phones. He had an iPhone for a few years and has now had an Android for a couple years. He said that by far the most drastic difference between the two platforms is Siri vs. Assistant (or whatever Google's assistant is called in the phone). He said it is no contest how much more useful and functional Assistant is, compared to Siri. We did not dwell on this discussion and I otherwise find him an objective, un-biased user of the two platforms, so there you have it.
Re:How Apple let Siri fall behind the Google Assistant and A... by 1337biz on Wednesday March 14, 2018 @07:36PM (#16589349)
Obligatory question is why? What usefullness or functionality made that much of a difference to him?
Re:How Apple let Siri fall behind the Google Assistant and A... by oarsinsync on Wednesday March 14, 2018 @08:36PM (#16589612)
Cant speak for the other person, but as someone who's used iPhones exclusively since the original, Siri makes mistakes with sufficient frequency that it's subjectively just bad. I can't quantify what percentage of requests fail to be understood correctly, but it's sufficiently high that the frequency is annoying. It's even worse when using the Apple Watch (Series 3).

Unexpectedly, this can sometimes be a positive too. "Hey siri, turn my lights <pink/orange/purple/blue/red/white>" has on multiple occasions been interpreted as "Hey siri, turn my lights", which then results in the lights being turned off. This is hugely entertaining when you're demonstrating your new Philips Hue bulbs over FaceTime, and the person on the other end now just sees your camera go black instead.

Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @05:43AM (#16591448)
I often want to set a timer for exactly 50 minutes so I know when my laundry is done.

But siri always interprets "Fifty" as "Fifteen". Pretty much every single time, it always makes the same mistake, no matter how clearly or slowly I try to pronounce it. I have to say "Hey Siri, set a timer for five zero minutes" to get it to pick it up accurately.

Re:How Apple let Siri fall behind the Google Assistant and A... by bjork on Thursday March 15, 2018 @09:39AM (#16592707)
I also have that problem, but I say 51 minutes instead.
Re:How Apple let Siri fall behind the Google Assistant and A... by nagVenkat on Thursday March 15, 2018 @09:47AM (#16592776)
Do you have any accent? By that I mean are you a second language English speaker? I just presumed that it couldn’t understand my accent heavy speeech.
Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @01:25PM (#16594797)
I'm a native English speaker, though whether I have an accent depends on your perspective! I can do either American or British somewhat convincingly, and I usually don't have any trouble being understood by Siri.

I suspect the problem with "50" is that whatever ML underpins it is heavily tuned/biased towards "15" because a lot of people probably set 15 minute timers all the time. 50 minute timers are much less common, I suspect?

Re:How Apple let Siri fall behind the Google Assistant and A... by oarsinsync on Thursday March 15, 2018 @10:16AM (#16593016)
Americans think I sound British. British think I sound American. Siri fails less often when set to British instead of American for me, but still fails too often regardless.
Re:How Apple let Siri fall behind the Google Assistant and A... by ghettoimp on Thursday March 15, 2018 @09:19AM (#16592535)
Maybe saying 49 or 51 would work...
Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @01:19PM (#16594731)
It certainly does work, and I did that until I discovered the "Five zero" trick. It's just "Fifty" that it has a problem with!
Re:How Apple let Siri fall behind the Google Assistant and A... by datguacdoh on Thursday March 15, 2018 @12:25AM (#16590390)
Walt Mossberg has a funny "series" on his Twitter where he screencaps all the blatent failures he has with Siri. Many times, he or a follower will attach a screenshot of Assistant completing the action. It's not scientific by any means, but it's fun to go through and provides some concrete examples. His biggest issue seems to be that Siri is unreliable - there are queries that work, but only sometimes, and that makes the experience of using the product terrible.
Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:49AM (#16591239)
If Apple engineers who work on Siri were required to do all of their corporate communication with Siri exclusively, Siri would rule inside a year.

That is assuming they were trusted to work on it instead of report to status meetings, or meetings to their dotted line manager, etc. Apple was built around Steve. It’s going to take a while.

Re:How Apple let Siri fall behind the Google Assistant and A... by lolive on Thursday March 15, 2018 @05:39AM (#16591424)
That remark is relevant for so many products!!! That's why Toyota invented the Toyota way https://en.wikipedia.org/wiki/The_Toyota_Way
Re:How Apple let Siri fall behind the Google Assistant and A... by hellofunk on Wednesday March 14, 2018 @07:41PM (#16589375)
I want to like Siri but I spend so much time correcting what it has misunderstood, it's nearly not worth using it.

The Google alternative is, from what I understand, something that just works.

Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @12:35AM (#16590426)
But it's not personified to the degree Siri is. I noted this elsewhere in the thread.

Doing that bit of theatre, with some humor, pop culture relevant things, even just good responses, appears to matter more to people than "it can do it", and "it actually did it" hit rates.

OK Google needs a name.

Google is this big, smart thing. People get that.

But, "Ask Siri" has less friction and appears easier to identify with than giving an order to a corporation is, "OK Google."

Maybe just, "Hey Google" would make a subtle difference.

And, in typical Apple fashion, "Ask Siri" is all you need to know to attempt it.

Further, discovery has error. If that can be best guess, combined with some fun, people will play.

"OK Google" lacks these human friendly connotations.

A name would be a follow, hard for Google, but... If it were me, I would flat out own that, get the name, and run ADS. "We hear you... meet [name not common, familiar sounding, friendly, easy to say.]"

There has to be either an old world name with good connotations, or a variant that is catchy, fun, gender fluid.

Lol, use goog. Mostly kidding, but a tiny bit serious.

Better, much better is out there.

Or, let the user name it. Why not?

"OK Google, can I call you inigo?"

"Sure, I will answer to inigo. And OK Google when I'm not properly introduced, OK?"

Re:How Apple let Siri fall behind the Google Assistant and A... by mercer on Thursday March 15, 2018 @02:35AM (#16590841)
I'm not a huge fan of Siri's 'jokey' personality, but I could live with it if it actually worked. As it is, it just feels extra frustrating to have a 'personal assistant' that is extremely dumb and cracks jokes.
Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @03:49AM (#16591062)
Oh, I agree. Don't use it myself.

Got downvotes, but it seems to me Google has the superior product. True for me and how I use it anyway.

Add in a little personification, and it's nothing but win, IMHO.

So far, I've seen people like the bit of theatre related to Siri. Whether we do or not isn't necessarily the point.

Re:How Apple let Siri fall behind the Google Assistant and A... by icebraining on Thursday March 15, 2018 @05:11AM (#16591333)
Or, let the user name it. Why not?

Supposedly these devices have low-power chips that can only recognize certain pre-configured names (like "OK, Google"), and then wake up the main CPU to do the rest.

Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @01:05PM (#16594597)
Ahh, didn't know that. Makes a ton of sense.
Re:How Apple let Siri fall behind the Google Assistant and A... by na85 on Thursday March 15, 2018 @06:57AM (#16591735)
Personification is an antifeature to me. I find the named Siri and Alexa to be juvenile and mildly embarrassing.
Re:How Apple let Siri fall behind the Google Assistant and A... by paulie_a on Thursday March 15, 2018 @08:12AM (#16592109)
"hey Google" does work

I always found the phrase ok Google simply awkward to pronounce

Re:How Apple let Siri fall behind the Google Assistant and A... by veesahni on Wednesday March 14, 2018 @07:25PM (#16589276)
How about continuity of communication between Google Home & Phone.

In my kitchen, I can ask Google Home "how far is X" .. and it responds with a distance/time and pops up a notification on my phone to initiate Google Maps navigation to the target. Useful if I'm in getting ready to go there.

Does Apple's HomePod have any such continuity with an iPhone?

Re:How Apple let Siri fall behind the Google Assistant and A... by ztratar on Wednesday March 14, 2018 @07:23PM (#16589264)
Siri misunderstands me so frequently, I've learned to not use it for most of the above things.
Re:How Apple let Siri fall behind the Google Assistant and A... by veesahni on Wednesday March 14, 2018 @07:26PM (#16589289)
This is what I experienced years ago when I last had an iPhone. Google's voice recognition is exceptional. I can mumble words and it still seems to contextually figure out what I was probably trying to say.
Re:How Apple let Siri fall behind the Google Assistant and A... by theDoug on Wednesday March 14, 2018 @08:13PM (#16589514)
Siri can't do two countdown timers at once, such as what I need when cooking.

It's bonkers to me that this is still a limitation on a phone that lets me track a dozen-plus world clocks, as though it's a more common use case.

Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Wednesday March 14, 2018 @08:10PM (#16589500)
Yes Siri can after 5 tries and figure out the wording.

Go try the Google assistant and get back to us that Siri is equal.

Re:How Apple let Siri fall behind the Google Assistant and A... by melling on Wednesday March 14, 2018 @07:43PM (#16589386)
Yeah, Siri doesn’t hear as well. It can’t pause music by me asking it. It also has some annoying bugs:

http://h4labs.org/siri-next-monday-isnt-christmas/

Another one is when Siri tries to update an existing reminder when I say “create reminder”

I have Apple Music and I’ll often use my little Echo Dot when I want to play a song just because I can simply talk to Alexa from across the room and it will hear me.

Re:How Apple let Siri fall behind the Google Assistant and A... by Mister_Snuggles on Thursday March 15, 2018 @07:29AM (#16591852)
I’ve started using Siri to control music when I drive. “Hey Siri” followed by “pause music”, “next track”, “go back”, “play music” all work as expected.
Re:How Apple let Siri fall behind the Google Assistant and A... by petee on Wednesday March 14, 2018 @10:00PM (#16589991)
can do, not will do.

I've yet to meet anyone who got siri to do anything, let alone useful, on the 5th try. I can mumble microcontroller part numbers to google, or other odd non-standard words/phrases and 90% of the time its correct on the first try; half the time i'm astonished that it even was able to figure out what i said

Re:How Apple let Siri fall behind the Google Assistant and A... by nl on Wednesday March 14, 2018 @07:32PM (#16589322)
It's not that it can do it.

It's how reliable it is when it does it. I use both iOS and Android, and Google Assistant is so much more reliable that I find I use it. With Siri I find I end up having to intervene so often it isn't worth it.

I do have an Australian accent, so maybe that is a factor.

Re:How Apple let Siri fall behind the Google Assistant and A... by kahnjw on Wednesday March 14, 2018 @07:45PM (#16589394)
All of those Siri can do maybe half the time. In my experience, it's a completely unreliable service. Sort of embarrassing when your voice assistant can't perform the most basic possible task on an iPhone: locking the screen.
Re:How Apple let Siri fall behind the Google Assistant and A... by dv_dt on Wednesday March 14, 2018 @07:59PM (#16589451)
I keep hoping Siri will work on something like "How long is <Store/Restaurant> in <City> open?". I don't know if Google or Amazon succeed here either.
Re:How Apple let Siri fall behind the Google Assistant and A... by killion on Wednesday March 14, 2018 @08:12PM (#16589508)
I ask Siri for the closing time of different stores all the time. "Hey Siri, when does X close?" works for me. On Siri most things don't work for me but that does.
Re:How Apple let Siri fall behind the Google Assistant and A... by ebikelaw on Wednesday March 14, 2018 @07:44PM (#16589389)
So far unmentioned in this discussion is the only reason I use Android voice assistant: Android Auto. When I'm driving my car I obviously can't type on my phone, so I use my voice for everything: changing the navigation destination, calling for music to be played, dialing the phone and sending text messages, amusing children by asking it stupid questions, etc.

I carry an iPhone on my person but I use Android in my car. I don't ever find myself using Siri, but I use Google Assistant a lot. I tried using CarPlay a few times but the voice recognition just wasn't there. I distinctly remember trying to get it to navigate to a restaurant called Da Nang Quan and it just was stumped. Google can recognize these kinds of things. I've also noticed it has no problem recognizing the spoken commands of my young children which generally speaking Siri can't figure out at all.

Re:How Apple let Siri fall behind the Google Assistant and A... by jd20 on Wednesday March 14, 2018 @08:48PM (#16589669)
There's an Ike's Sandwiches like literally 30 feet from my office in San Jose, and I always like to ask Siri when it closes. To this day, I've probably tried on a dozen occasions and it has never once gotten it right. I'm a native English speaker with no accent.

I tried again just now, this is what I got: Me: "What time does Ike's sandwich close?" Siri heard: "What time does Eichs sandwich close" Siri responded: "Hmmm... I don't see any hours for Rick's Sandwich Shop on Elkins St, Boston"

Things like this is why I've all but stop using Siri.

Re:How Apple let Siri fall behind the Google Assistant and A... by jbg_ on Thursday March 15, 2018 @06:27AM (#16591607)
OT but what do you mean by "English speaker with no accent"? Clearly every person has an accent, and every system that understands language must be able to understand the various accents that people have.
Re:How Apple let Siri fall behind the Google Assistant and A... by atonse on Thursday March 15, 2018 @10:00AM (#16592890)
In the US, people say "no accent" to mean what the rest of the world calls an American Accent (even though American Accents change with region, just like any country). It's a very US-centric way of looking at things, but means no harm.

I've lived here in the US for 25 years and I notice the phrase every single time. :-)

Re:How Apple let Siri fall behind the Google Assistant and A... by jd20 on Thursday March 15, 2018 @02:19PM (#16595270)
Right, you caught me :) what I really meant to say is American English speaker with no strong regional markers (i.e. Southern, New York). Maybe slightly Midwest, but I haven't been back in decades so it's pretty weak.

More importantly, I was distinguishing because while Siri should be able to to understand various accents, it's struggled with that. When it launched, there were only two English variants (US and UK), so if you were a native Indian or Australian English speaker (for example) your experience would suffer. Now, Siri has support for 9 different English variants so they've clearly come a long way, but I remember it wasn't always the case.

Re:How Apple let Siri fall behind the Google Assistant and A... by SamBam on Thursday March 15, 2018 @09:46AM (#16592767)
You know. They mean "an accent like everyone else had where I grew up."

Obviously that's "no accent."

Re:How Apple let Siri fall behind the Google Assistant and A... by eridius on Thursday March 15, 2018 @05:43PM (#16596766)
There is no such store as "Ike's Sandwiches". There's "Ike's Place", and there's "Ike's Love and Sandwiches". You might have better luck if you use it's actual name.
Re:How Apple let Siri fall behind the Google Assistant and A... by jd20 on Thursday March 15, 2018 @07:24PM (#16597376)
That was part of my point though. Siri should be smart enough to understand my meaning (and Apple heavily marketed that aspect of it). If I put "Ike's Sandwiches" in Google (or even Apple Maps) they both know what I mean. Siri somehow thinks I'd be interested in a restaurant over a thousand miles away.
Re:How Apple let Siri fall behind the Google Assistant and A... by js2 on Wednesday March 14, 2018 @11:35PM (#16590254)
Siri has made me feel like an idiot so many times I don't even try any more. Fool me once...

(I use it for reminders. That seems to work. Looking up anything is useless.)

Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:54AM (#16591257)
We bought an amazon device to use as a kitchen timer. It sits right next to where everyone charges their iPhones. Nobody uses Siri. It’s sad. I want to love her, but I honestly can’t remember the last time she was useful, she only works with apples’ ecosystem (and I refuse to use maps it’s tried to kill me on multiple occasions), and I can’t honestly remember the last time I was impressed with her progress forward as a tech.

If the sum of 20 years of voice technology is a glorified stopwatch, you got to wonder...

Re:How Apple let Siri fall behind the Google Assistant and A... by eridius on Thursday March 15, 2018 @05:44PM (#16596770)
Using Siri as a timer is one of the more common things people do with Siri. Why would you buy a whole different device just for timers?
Re:How Apple let Siri fall behind the Google Assistant and A... by ebikelaw on Wednesday March 14, 2018 @08:28PM (#16589588)
So I just tried to replicate the query for the restaurant Da Nang Quan (which is in Oakland California) and this time it actually makes a sensible interpretation of my question ("Danang Quan") once out of five times, and got close another time ("Danang Kwan") and got complete nonsense the other three times. Unfortunately all three of the results it tried to give me for the nearly-right questions were in Vietnam which again is not anything like the answer I needed.

This confirms my experience so far with Siri.

Re:How Apple let Siri fall behind the Google Assistant and A... by paultannenbaum on Wednesday March 14, 2018 @07:24PM (#16589272)
I recently switched from being an iphone user to a pixel 2, and I can say that the difference between siri and the google assistant is signifiant. Enough so that I rarely used siri and I use the google assistant every day.

It isn't that the google assistant is more featured packed, more so that it just works much better. Especially with slightly more complex queries.

Re:How Apple let Siri fall behind the Google Assistant and A... by piyush_soni on Thursday March 15, 2018 @04:49AM (#16591238)
I use Google Assistant all day, and know people who do the same. It's actually amazing, and although Apple was the first one to add any decent voice assistant, Google was the first one that understood my accent at all ("Indian English"). When we had that, it was a shame to even ask any question to Siri. Now when Siri has an Indian English version as well, I still compare it all the time with my friend's latest iPhone, and it still sucks. It understands me every time.
Re:How Apple let Siri fall behind the Google Assistant and A... by chetanahuja on Thursday March 15, 2018 @04:14AM (#16591145)
> "Is there any proof that actual people use and value Google and Amazon assistant more than Siri?"

This is a common confusion among iPhone users. I suspect the reason is that if all you're used to is Siri (and it's myriad disappointments), it's hard to conceive of the the quantum leaps that is Google Assistant in product polish and usefulness.

First and foremost is the near flawless voice recognition. I, with my India accent even, can just say things to my Android device (and now, my new google home) it just ... gets it. It's spooky.

Then, after it recognizes the question/request correctly, it is very likely to take the correct action with a high enough probability that it's now almost a surprise to hear "Sorry I don't now how to do that yet" when it does happen.

Outside of the active queries, there are things it does automatically that are at the level of what a particularly attentive human assistant might do for you.

It'll check your calendar and remind you that you should start driving for your 4pm appointment because the traffic is unusually heavy on 101 today.

Or that your flight tomorrow morning has been cancelled. It knows about your flight because of the confirmation email in your gmail account.

Remember, you have to take no action for this sort of reminders. Just have to opt in when assistant is setting itself up on your new phone.

There are myriad other such examples. It has saved my bacon numerous times. We're truly living in the future.

Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Thursday March 15, 2018 @04:09PM (#16596142)
You nailed it. People think this technology is not that useful because they have only used Siri and Alexa. Use the Google Assistant and you will see it is very helpful.

I have used all three and can say from personal experience the Google Assistant is head and shoulders in front of the other two in UX.

Re:How Apple let Siri fall behind the Google Assistant and A... by tbyehl on Wednesday March 14, 2018 @10:56PM (#16590143)
Siri is something that's occasionally useful, if you think to use it.

Alexa and now Google Home can integrate themselves into your whole life. Alexa is the primary interface for the home automation at my home and my girlfriend's. Her 9 y/o kids can use it. Our 67 y/o mothers can use it. We've got a baker's dozen of Alexa-enabled speakers between us, covering all of our living spaces and half the bathrooms.

They get used constantly.

Many of our use cases are "trivial" but having a voice assistant everywhere instead of tied to phones / tablets greatly changes their utility.

Re:How Apple let Siri fall behind the Google Assistant and A... by notatoad on Wednesday March 14, 2018 @07:26PM (#16589283)
I've had similar confusion based on the anecdata: none of the android users i know (including myself) ever use the Google Assistant. Or if they do, they don't do it in public. most iPhone users i know use siri at least a little bit. So is Siri actually better? Or is there something else going on that makes it more usable even if it's technically not as "good"

And the quantity of articles complaining about siri would seem to back up the idea that siri is getting used a lot more - Google Assistant is certainly not perfect, it's got some glaring flaws [1]. If people were actually using it, they'd be complaining. The lack of press coverage about Google Assistant's weak points is not a good thing.

[1]https://www.androidpolice.com/2018/03/14/10-stupidly-simple-...

Re:How Apple let Siri fall behind the Google Assistant and A... by maltalex on Wednesday March 14, 2018 @07:48PM (#16589408)
I have a related anecdote. After being on Android since version 1.5 I’ve recently switched over to an iPhone (8) due to privacy and security concerns. Thats when I begun using the voice assistance for the first time. For me, it was a trust issue - I simply had an easier time trusting Apple’s Siri with my voice. On Android I would disable every non-essential Google feature that I could. I don’t feel like I need to do that on IOS.
Re:How Apple let Siri fall behind the Google Assistant and A... by grogenaut on Wednesday March 14, 2018 @07:40PM (#16589370)
I use google voice a ton. For dictating messages while in the car, and for setting reminders and calendar notifications while walking. Probbably adds up to around an hour of speaking a week.
Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Wednesday March 14, 2018 @08:14PM (#16589518)
Would say your friend is unusual. People that have GA I know use it all the time including myself. I also carry an iPhone and never use Siri like never.
Re:How Apple let Siri fall behind the Google Assistant and A... by Consultant32452 on Wednesday March 14, 2018 @07:12PM (#16589210)
The things you listed are my primary uses of Google Assistant, but here's some others. What time is it in [location]? What's the temperature outside? Change the temperature inside (nest). Turn off all the lights.

Really the only thing you can't do with Siri that I'm aware of is home automation. But I could be wrong about that.

Re:How Apple let Siri fall behind the Google Assistant and A... by phxrsg on Wednesday March 14, 2018 @07:13PM (#16589219)
Siri can do home automation with HomeKit and it actually works really well. The disadvantage here is that HomeKit has less supported accessories because, as I understand it, it's less open/requires certification of the accessory.

That said, for engineers in the crowd I know that I and others get around it by making a HomeKit RPi adapter for things that don't support it...

Re:How Apple let Siri fall behind the Google Assistant and A... by exelius on Wednesday March 14, 2018 @07:23PM (#16589265)
I thought Apple required HomeKit devices to go through a certification process that includes an audit of device security controls (things like secret management, crypto, default passwords, etc) — and very few of these low-cost IoT devices worry about security.

Apple won’t certify them, but there’s not yet a mass market for secure IoT devices (which would necessarily cost more due to the extra engineering required). It’s a bit of a chicken-and-egg problem.

Re:How Apple let Siri fall behind the Google Assistant and A... by photojosh on Wednesday March 14, 2018 @09:41PM (#16589930)
I recently got a certified smart lock, and it's been superb. Any communications outside my network are handled through Apple/HomeKit and I trust them a lot more than some random Chinese IoT supplier.

> That said, for engineers in the crowd I know that I and others get around it by making a HomeKit RPi adapter for things that don't support it...

Yep, they're using HomeBridge. [0]

I'm planning on doing this for my garage door (with a little WiFi dev board) and for a video doorbell (with a RPi with camera). Others have used HomeBridge with a cheap $20 Chinese IP camera to do the same thing, although you have to install an alternate firmware if you don't want the camera to phone home to China... :O

[0]: https://github.com/nfarina/homebridge

Re:How Apple let Siri fall behind the Google Assistant and A... by konradb on Thursday March 15, 2018 @10:13AM (#16592986)
Are you able to say what lock you got? Would be interested in getting a decent one.
Re:How Apple let Siri fall behind the Google Assistant and A... by Consultant32452 on Thursday March 15, 2018 @12:03PM (#16594010)
I have a Kwikset Kevo that I enjoy. If I have guests they just install the Kevo app and I can send them temporary keys that expire. I don't use the integration, but apparently it's integrated with Alexa.
Re:How Apple let Siri fall behind the Google Assistant and A... by konradb on Saturday March 17, 2018 @12:45PM (#16607753)
Thanks!
Re:How Apple let Siri fall behind the Google Assistant and A... by photojosh on Wednesday March 21, 2018 @12:51AM (#16635563)
Sorry, slow to reply. It's a Schlage Sense. Major selling point for me was that it has a keypad, so I can give non-tech savvy folks an easy in (plus backup in case of flat phone). If you don't want that, there are nicer looking one.
Re:How Apple let Siri fall behind the Google Assistant and A... by Twisell on Wednesday March 14, 2018 @07:16PM (#16589231)
Actually I forgot a 4th usage, I also use Siri to switch my living room hue starter kit to my « cinema » scene from my sofa (all 5% red light).

For all other scenes I usually use the physical hue dimmer button because I’m standing.

Re:How Apple let Siri fall behind the Google Assistant and A... by CharlesW on Wednesday March 14, 2018 @07:23PM (#16589266)
> Is there any proof that actual people use and value Google and Amazon assistant more than Siri?

I found at least one measurement report: As of July 2017 Verto Analytics showed Siri on top[1] with 41.4M unique users per month (but falling), and Alexa with only 2.6M (but rising fast).

[1] https://techcrunch.com/2017/07/11/siri-usage-and-engagement-...

Re:How Apple let Siri fall behind the Google Assistant and A... by Grazester on Wednesday March 14, 2018 @07:31PM (#16589320)
Well from my experience my wife never uses Siri on her iphone and always tells me to ask Google on mine even when she has her iphone in hand. I always tell her just ask Siri and her response is always, "you know Siri sucks". I honestly know this but only tell her to ask Siri to annoy her for interrupting me to ask Google something on my phone.
Re:How Apple let Siri fall behind the Google Assistant and A... by ebikelaw on Wednesday March 14, 2018 @07:47PM (#16589403)
Honestly my own experience makes me wonder how many of those "users per month" either accidentally invoked it by holding down the button on their phones or had Siri just pop up and start yakking because its hotword detection went wrong.
Re:How Apple let Siri fall behind the Google Assistant and A... by aluhut on Thursday March 15, 2018 @07:03AM (#16591754)
My company had to switch from Microsoft to IPhones. I hear Siri every day. Usually followed by swearing.

When I got mine, I was trapped in some Siri -> Lock Screen -> Siri combination. "Siri go away" and "Siri show me the home screen" didn't help either. I just wanted to get on the home screen but since there is no Back-Button...well it's disabled now.

Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:56AM (#16591265)
If they have an iPhone X, at least 92 percent of those users are the inside of a handbag or suitecase.
Re:How Apple let Siri fall behind the Google Assistant and A... by jd20 on Wednesday March 14, 2018 @08:44PM (#16589649)
One of my favorite things that Alexa can do, which Siri still can't, is integrate with my Logitech Harmony and SmartThings hubs. This lets me control all my AV devices and Lutron Z-Wave lights using voice commands.

I hear now there's an unofficial bridge (runs as a NodeJS service) called Homebridge which might get Harmony working with Siri, and Lutron has newer lights not using Z-Wave that are Homekit compatible, but when I was shopping for all this stuff several years ago Siri /HomeKit support was abysmal.

It also helps that Echo's microphones and speech recognition is much better at far distances, with background noise, than "Hey Siri" (and assuming I don't have my phone in my pocket). At this point, I pretty much only use Siri when I'm in the car, and that's the environment where it seems to perform the worst (long delays to start listening, frequent misunderstandings, request failures).

Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:58AM (#16591276)
Smartthings is the platform to beat for Apple. It’s simple, easy and incredibly powerful. I can’t understand why Apple doesn’t apply their magic to the model and just knock it out of the park. They have all of the pieces and the ux experience to make it exceptional.
Re:How Apple let Siri fall behind the Google Assistant and A... by ggg9990 on Wednesday March 14, 2018 @07:53PM (#16589429)
Yes, I turned off Siri when I got an Echo and turned off the Echo when I got a Google Home
Re:How Apple let Siri fall behind the Google Assistant and A... by softawre on Thursday March 15, 2018 @12:52PM (#16594455)
I just recently switched from an iPhone8 to a Pixel2. Google Assistant is way better. It's faster, more accurate, and can do more.

I use it for all sorts of things that I would never try to get Siri to do.

Re:How Apple let Siri fall behind the Google Assistant and A... by romwell on Thursday March 15, 2018 @10:37PM (#16598163)
Personally, I get the most mileage out of Google's voice assistant when I'm driving.

It's a situation when I can't (well, shouldn't) use the phone's UI, so it's great to ask it to:

-find a place and check its hours of operation

-navigate to said place

-find a gas station along the way

-etc.

On an occasion, I've asked it to add things to a calendar.

As a lazy person, I prefer to do things with the minimal number of steps. Scheduling things in a calendar requires an inordinate amount of clicks. On the other hand, it's something that a CLI could be well-suited for. For such things, voice control is natural.

Re:How Apple let Siri fall behind the Google Assistant and A... by PopePompous on Thursday March 15, 2018 @09:28AM (#16592623)
As far as I can tell, the only advantage Siri has over Google Assistant is its integration with Wolfram Alpha. If you ask Siri "What is the angular diameter of Mars?" it will tell you the current angular diameter of Mars. Google Assistant can't do that. Apart from the Wolfram Alpha connection, Siri is inferior in every way, IMHO.
Re:How Apple let Siri fall behind the Google Assistant and A... by Hippocrates on Thursday March 15, 2018 @11:19AM (#16593581)
Agree completely. Siri works near perfectly for my basic uses: Alarms, timers, reminders, weather, stock prices, music, calls, texts etc. I concede that Google and Amazon's assistants are more advanced, if the measure of advanced is the number of gimmicky joke responses and Easter eggs they can say during a social gathering.
Re:How Apple let Siri fall behind the Google Assistant and A... by rajington on Saturday March 17, 2018 @06:51PM (#16609463)
I see us at the beginning of a path that grants magic powers, controlling everything with our voice, or even our intention.

That requires machine learning, which requires data, which requires data collection, and the closest one to Google there isn't Apple or Amazon, it's Facebook.

Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Wednesday March 14, 2018 @08:21PM (#16589553)
My wife clicks the shutter on her iPhone and without touching an additional button walks later into our family room and ask for fine detail in photos and they appear in 4k.

We also have a 4k Chromecast and a Google home.

Just buy, plug in and log in. She already used Google photos.

Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Wednesday March 14, 2018 @08:08PM (#16589492)
Yes use the Google assistant all the time and it is excellent.
Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @12:12AM (#16590361)
Most ordinary people I know favor Siri despite it's differences.

The "character", theatre, framing, if you will, with Siri is superior.

Few people in my circles use the Amazon device at present.

Somehow, people like Siri. Siri is an agent in their minds and that is how they treat Siri.

The "OK Google" is one too, but not as well personified.

If I were to hazard a gut guess, based on an anecdotal sample, personification, as well as relevance to pop culture are big draws and can make up for technical gaps.

Personally, it's no contest. I use Google voice constantly. Works well enough for me to continue to invest in the experience.