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Re:How Apple let Siri fall behind the Google Assistant and A... by spullara on Wednesday March 14, 2018 @07:17PM (#16589234)
All of those Siri can do. Anything else?
Re:How Apple let Siri fall behind the Google Assistant and A... by hellofunk on Wednesday March 14, 2018 @07:30PM (#16589313)
This is strictly anecdotal but a friend of mine is an exec at Facebook and we were recently discussing phones. He had an iPhone for a few years and has now had an Android for a couple years. He said that by far the most drastic difference between the two platforms is Siri vs. Assistant (or whatever Google's assistant is called in the phone). He said it is no contest how much more useful and functional Assistant is, compared to Siri. We did not dwell on this discussion and I otherwise find him an objective, un-biased user of the two platforms, so there you have it.
Re:How Apple let Siri fall behind the Google Assistant and A... by 1337biz on Wednesday March 14, 2018 @07:36PM (#16589349)
Obligatory question is why? What usefullness or functionality made that much of a difference to him?
Re:How Apple let Siri fall behind the Google Assistant and A... by oarsinsync on Wednesday March 14, 2018 @08:36PM (#16589612)
Cant speak for the other person, but as someone who's used iPhones exclusively since the original, Siri makes mistakes with sufficient frequency that it's subjectively just bad. I can't quantify what percentage of requests fail to be understood correctly, but it's sufficiently high that the frequency is annoying. It's even worse when using the Apple Watch (Series 3).

Unexpectedly, this can sometimes be a positive too. "Hey siri, turn my lights <pink/orange/purple/blue/red/white>" has on multiple occasions been interpreted as "Hey siri, turn my lights", which then results in the lights being turned off. This is hugely entertaining when you're demonstrating your new Philips Hue bulbs over FaceTime, and the person on the other end now just sees your camera go black instead.

Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @05:43AM (#16591448)
I often want to set a timer for exactly 50 minutes so I know when my laundry is done.

But siri always interprets "Fifty" as "Fifteen". Pretty much every single time, it always makes the same mistake, no matter how clearly or slowly I try to pronounce it. I have to say "Hey Siri, set a timer for five zero minutes" to get it to pick it up accurately.

Re:How Apple let Siri fall behind the Google Assistant and A... by bjork on Thursday March 15, 2018 @09:39AM (#16592707)
I also have that problem, but I say 51 minutes instead.
Re:How Apple let Siri fall behind the Google Assistant and A... by nagVenkat on Thursday March 15, 2018 @09:47AM (#16592776)
Do you have any accent? By that I mean are you a second language English speaker? I just presumed that it couldn’t understand my accent heavy speeech.
Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @01:25PM (#16594797)
I'm a native English speaker, though whether I have an accent depends on your perspective! I can do either American or British somewhat convincingly, and I usually don't have any trouble being understood by Siri.

I suspect the problem with "50" is that whatever ML underpins it is heavily tuned/biased towards "15" because a lot of people probably set 15 minute timers all the time. 50 minute timers are much less common, I suspect?

Re:How Apple let Siri fall behind the Google Assistant and A... by oarsinsync on Thursday March 15, 2018 @10:16AM (#16593016)
Americans think I sound British. British think I sound American. Siri fails less often when set to British instead of American for me, but still fails too often regardless.
Re:How Apple let Siri fall behind the Google Assistant and A... by ghettoimp on Thursday March 15, 2018 @09:19AM (#16592535)
Maybe saying 49 or 51 would work...
Re:How Apple let Siri fall behind the Google Assistant and A... by Reason077 on Thursday March 15, 2018 @01:19PM (#16594731)
It certainly does work, and I did that until I discovered the "Five zero" trick. It's just "Fifty" that it has a problem with!
Re:How Apple let Siri fall behind the Google Assistant and A... by datguacdoh on Thursday March 15, 2018 @12:25AM (#16590390)
Walt Mossberg has a funny "series" on his Twitter where he screencaps all the blatent failures he has with Siri. Many times, he or a follower will attach a screenshot of Assistant completing the action. It's not scientific by any means, but it's fun to go through and provides some concrete examples. His biggest issue seems to be that Siri is unreliable - there are queries that work, but only sometimes, and that makes the experience of using the product terrible.
Re:How Apple let Siri fall behind the Google Assistant and A... by happertiger on Thursday March 15, 2018 @04:49AM (#16591239)
If Apple engineers who work on Siri were required to do all of their corporate communication with Siri exclusively, Siri would rule inside a year.

That is assuming they were trusted to work on it instead of report to status meetings, or meetings to their dotted line manager, etc. Apple was built around Steve. It’s going to take a while.

Re:How Apple let Siri fall behind the Google Assistant and A... by lolive on Thursday March 15, 2018 @05:39AM (#16591424)
That remark is relevant for so many products!!! That's why Toyota invented the Toyota way https://en.wikipedia.org/wiki/The_Toyota_Way
Re:How Apple let Siri fall behind the Google Assistant and A... by hellofunk on Wednesday March 14, 2018 @07:41PM (#16589375)
I want to like Siri but I spend so much time correcting what it has misunderstood, it's nearly not worth using it.

The Google alternative is, from what I understand, something that just works.

Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @12:35AM (#16590426)
But it's not personified to the degree Siri is. I noted this elsewhere in the thread.

Doing that bit of theatre, with some humor, pop culture relevant things, even just good responses, appears to matter more to people than "it can do it", and "it actually did it" hit rates.

OK Google needs a name.

Google is this big, smart thing. People get that.

But, "Ask Siri" has less friction and appears easier to identify with than giving an order to a corporation is, "OK Google."

Maybe just, "Hey Google" would make a subtle difference.

And, in typical Apple fashion, "Ask Siri" is all you need to know to attempt it.

Further, discovery has error. If that can be best guess, combined with some fun, people will play.

"OK Google" lacks these human friendly connotations.

A name would be a follow, hard for Google, but... If it were me, I would flat out own that, get the name, and run ADS. "We hear you... meet [name not common, familiar sounding, friendly, easy to say.]"

There has to be either an old world name with good connotations, or a variant that is catchy, fun, gender fluid.

Lol, use goog. Mostly kidding, but a tiny bit serious.

Better, much better is out there.

Or, let the user name it. Why not?

"OK Google, can I call you inigo?"

"Sure, I will answer to inigo. And OK Google when I'm not properly introduced, OK?"

Re:How Apple let Siri fall behind the Google Assistant and A... by mercer on Thursday March 15, 2018 @02:35AM (#16590841)
I'm not a huge fan of Siri's 'jokey' personality, but I could live with it if it actually worked. As it is, it just feels extra frustrating to have a 'personal assistant' that is extremely dumb and cracks jokes.
Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @03:49AM (#16591062)
Oh, I agree. Don't use it myself.

Got downvotes, but it seems to me Google has the superior product. True for me and how I use it anyway.

Add in a little personification, and it's nothing but win, IMHO.

So far, I've seen people like the bit of theatre related to Siri. Whether we do or not isn't necessarily the point.

Re:How Apple let Siri fall behind the Google Assistant and A... by icebraining on Thursday March 15, 2018 @05:11AM (#16591333)
Or, let the user name it. Why not?

Supposedly these devices have low-power chips that can only recognize certain pre-configured names (like "OK, Google"), and then wake up the main CPU to do the rest.

Re:How Apple let Siri fall behind the Google Assistant and A... by ddingus on Thursday March 15, 2018 @01:05PM (#16594597)
Ahh, didn't know that. Makes a ton of sense.
Re:How Apple let Siri fall behind the Google Assistant and A... by na85 on Thursday March 15, 2018 @06:57AM (#16591735)
Personification is an antifeature to me. I find the named Siri and Alexa to be juvenile and mildly embarrassing.
Re:How Apple let Siri fall behind the Google Assistant and A... by paulie_a on Thursday March 15, 2018 @08:12AM (#16592109)
"hey Google" does work

I always found the phrase ok Google simply awkward to pronounce

Re:How Apple let Siri fall behind the Google Assistant and A... by veesahni on Wednesday March 14, 2018 @07:25PM (#16589276)
How about continuity of communication between Google Home & Phone.

In my kitchen, I can ask Google Home "how far is X" .. and it responds with a distance/time and pops up a notification on my phone to initiate Google Maps navigation to the target. Useful if I'm in getting ready to go there.

Does Apple's HomePod have any such continuity with an iPhone?

Re:How Apple let Siri fall behind the Google Assistant and A... by ztratar on Wednesday March 14, 2018 @07:23PM (#16589264)
Siri misunderstands me so frequently, I've learned to not use it for most of the above things.
Re:How Apple let Siri fall behind the Google Assistant and A... by veesahni on Wednesday March 14, 2018 @07:26PM (#16589289)
This is what I experienced years ago when I last had an iPhone. Google's voice recognition is exceptional. I can mumble words and it still seems to contextually figure out what I was probably trying to say.
Re:How Apple let Siri fall behind the Google Assistant and A... by theDoug on Wednesday March 14, 2018 @08:13PM (#16589514)
Siri can't do two countdown timers at once, such as what I need when cooking.

It's bonkers to me that this is still a limitation on a phone that lets me track a dozen-plus world clocks, as though it's a more common use case.

Re:How Apple let Siri fall behind the Google Assistant and A... by jacksmith21006 on Wednesday March 14, 2018 @08:10PM (#16589500)
Yes Siri can after 5 tries and figure out the wording.

Go try the Google assistant and get back to us that Siri is equal.

Re:How Apple let Siri fall behind the Google Assistant and A... by melling on Wednesday March 14, 2018 @07:43PM (#16589386)
Yeah, Siri doesn’t hear as well. It can’t pause music by me asking it. It also has some annoying bugs:

http://h4labs.org/siri-next-monday-isnt-christmas/

Another one is when Siri tries to update an existing reminder when I say “create reminder”

I have Apple Music and I’ll often use my little Echo Dot when I want to play a song just because I can simply talk to Alexa from across the room and it will hear me.

Re:How Apple let Siri fall behind the Google Assistant and A... by Mister_Snuggles on Thursday March 15, 2018 @07:29AM (#16591852)
I’ve started using Siri to control music when I drive. “Hey Siri” followed by “pause music”, “next track”, “go back”, “play music” all work as expected.
Re:How Apple let Siri fall behind the Google Assistant and A... by petee on Wednesday March 14, 2018 @10:00PM (#16589991)
can do, not will do.

I've yet to meet anyone who got siri to do anything, let alone useful, on the 5th try. I can mumble microcontroller part numbers to google, or other odd non-standard words/phrases and 90% of the time its correct on the first try; half the time i'm astonished that it even was able to figure out what i said

Re:How Apple let Siri fall behind the Google Assistant and A... by nl on Wednesday March 14, 2018 @07:32PM (#16589322)
It's not that it can do it.

It's how reliable it is when it does it. I use both iOS and Android, and Google Assistant is so much more reliable that I find I use it. With Siri I find I end up having to intervene so often it isn't worth it.

I do have an Australian accent, so maybe that is a factor.

Re:How Apple let Siri fall behind the Google Assistant and A... by kahnjw on Wednesday March 14, 2018 @07:45PM (#16589394)
All of those Siri can do maybe half the time. In my experience, it's a completely unreliable service. Sort of embarrassing when your voice assistant can't perform the most basic possible task on an iPhone: locking the screen.
Re:How Apple let Siri fall behind the Google Assistant and A... by dv_dt on Wednesday March 14, 2018 @07:59PM (#16589451)
I keep hoping Siri will work on something like "How long is <Store/Restaurant> in <City> open?". I don't know if Google or Amazon succeed here either.
Re:How Apple let Siri fall behind the Google Assistant and A... by killion on Wednesday March 14, 2018 @08:12PM (#16589508)
I ask Siri for the closing time of different stores all the time. "Hey Siri, when does X close?" works for me. On Siri most things don't work for me but that does.