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Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @12:06PM (#37753743)
I must admit I'm having trouble relating to the strong desire to have a phone that's more repairable than an iPhone.

There have been a couple times I've had a problem with my iPhone under AppleCare. I've gone to my nearest Apple Store, and pretty quickly walked out with a new iPhone that works perfectly and contains all my data and, for all practical purposes, is exactly as if my old one never broke. That seems pretty repairable to me, on the axes I care about.

It does mean I have to pay for AppleCare, but my guess is that on average you're not going to get away much more cheaply with years of use of a more "repairable" phone.

I'd be interested in seeing counterarguments. I'm not trying to dispute anyone's claims about repairability. I just honestly don't get it.

Re:Fairphone 5 review: The most uncompromising repairable ph... by oever on Tuesday October 03, 2023 @12:41PM (#37754254)
> a new iPhone that works perfectly and contains all my data and, for all practical purposes, is exactly as if my old one never broke.

That is a very compelling convenience that all (phone) OS-es should strive for. I try out different phones and operating systems, but syncing the data and settings via a self-hosted device are not convenient yet.

`adb backup` will give me an archive but it's a deprecated command and so far I've never been able to restore data with it.

A system like NixOS is getting the applications in exactly the same version and configuration, but the same rigor is not there for the associated data.

Ideally, I'd be able to run a plug-and-play server at home, link it to my phone and have it take backups without ever being visible until there's a problem with running the backups. Then, when the phone needs to be replaced, link it the new phone and continue where the old one left off, including all contacts and contact history.

Re:Fairphone 5 review: The most uncompromising repairable ph... by twism on Tuesday October 03, 2023 @12:48PM (#37754350)
What? I just got a pixel fold and during the setup it asks to connect my old device (pixel 5). After a few minutes I have a carbon copy of my old device save a few apps I sideloaded.
Re:Fairphone 5 review: The most uncompromising repairable ph... by oever on Tuesday October 03, 2023 @01:24PM (#37754887)
That sounds like a smooth experience. It would be great if FOSS operating systems would work just as well.

I'm assuming you were going from functional pixel 5 to a pixel fold and that both were running a Android with a lot of proprietary software that allows Google to track you so they convince you to buy the products of the customers of their advertising business.

It's hard for competitors to offer an equally smooth experience.

Would the data transfer worked as well if the original phone was broken or stolen?

Re:Fairphone 5 review: The most uncompromising repairable ph... by softfalcon on Tuesday October 03, 2023 @12:20PM (#37753961)
It's about making it accessible to everyone, not just you who can afford an iPhone and AppleCare.

It creates jobs by letting independent repair shops legitimately fix and repair your devices. Small business is important to our economy. It also creates competition for service. You AppleCare service is good... for now... how long before Apple becomes like IBM? Maybe it'll never happen, but it might!

Also, by making the iPhone repairable, it sets a standard (and possible legal backing) to make every device repairable. This applies to different phones, your laptop, your car, the speakers you bought.

It also allows someone to buy a part and replace it instead of chucking the whole device when some small part breaks. This helps reduce e-waste and general landfill garbage.

It also allows folks who come under tough times to just buy a knock-off battery and have their cousin install it until they get their next pay-cheque and can afford to take their phone in for Apple Care.

You're thinking only about yourself, what about people less privileged than yourself? What about people who rely on Apple to do the right thing so that their manufacturers follow suit (Android)? You can't just trust a company will always be good, sometimes you have to enforce or push for good.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @12:27PM (#37754077)
I supported a few fleets of smartphones back in the windows mobile and blackberry days, when they all had replaceable batteries.

Do you know what people did when the batteries died? They overwhelmingly bought a new phone.

Just because something is technically modular doesn't mean that:

1. other people know how to diagnose the problem

2. other people want to spend time or effort repairing the phone

3. other people don't just want a new phone anyway

While people on this forum are often power users or technically minded people who like spending mental cycles on their devices, this is not what other people are like. People who are purely users delegate the fixing of their devices to others.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kibwen on Tuesday October 03, 2023 @12:52PM (#37754438)
> back in the windows mobile and blackberry days

Back in the day, phones were improving so fast that upgrading often was naturally incentivized. These days, the tech has plateaued and phones are a commodity. How often does the average person replace their fridge? How often does the average person replace their hot water boiler? That's how often I want to replace my phone; closer to every ten years than every two years.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @01:09PM (#37754673)
True, and people still do not repair their own fridge when it breaks. They either call the warranty line, an appliance repair shop, or an appliance store.
Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @01:57PM (#37755325)
The device still has to be repairable in order for the repair shop to do it affordably, and the same is true even if you then choose to buy a new one, because an old appliance that can be repaired and resold has a higher trade in value. The lack of repairability costs you money whether you do the repairs yourself or not.
Re:Fairphone 5 review: The most uncompromising repairable ph... by lotsofpulp on Tuesday October 03, 2023 @02:15PM (#37755561)
In most of the US, I would bet that skilled labor willing and able to do the job of going to people’s homes to do appliance repairs will be expensive enough such that any ~$1,000 appliance just gets replaced.

My brother in law just called his 3 year old washer’s extended warranty line, and they didn’t even want to verify the issue. Immediately told him they were sending him a check for the amount he purchased the washer for, and all that was left was for him to buy a new one.

I imagine the labor itself costs $100 per hour, and including travel time, you are looking at $300 just to diagnose the issue. Then a couple hundred for the part, and if they have to wait for it, come back, that’s another $300. And you are already losing money.

I imagine that is why Citibank got rid of their 4 year Costco appliance warranty.

Re:Fairphone 5 review: The most uncompromising repairable ph... by monocasa on Tuesday October 03, 2023 @02:43PM (#37755886)
That's for the new stuff that isn't designed to be repaired.

My circa 1990s freezer broke a couple years ago. First guy quoted us "not worth repairing". Second guy did the job for two hours of $100/hr labor and a $60 part. Told us that if it were a modern device it wouldn't have been worth it because of the labor, but the freezer was old enough that everything that can break was designed to be easily and quickly repaired.

Re:Fairphone 5 review: The most uncompromising repairable ph... by nuancebydefault on Tuesday October 03, 2023 @04:08PM (#37756874)
The unfortunate irony in this story is that repairing stuff usually helps the environment, but in this case probably not, since older freezers consume quite a lot of energy, they were built when electricity was cheaper and using less optimized technology.

That being said, I'm fully in favour of repairable phones, the energy cost is not such an issue for such low power device.

I also think that todays dishwashers, washing machines, cooking plates, which are typically thrashed witin 10 years would benefit a lot from repairability if they are built to last.

Re:Fairphone 5 review: The most uncompromising repairable ph... by monocasa on Tuesday October 03, 2023 @04:46PM (#37757317)
It's a hard to say, but it's generally better to keep something at the consumer level running because of the cost of carbon manufacturing and shipping the product.

Additionally I happen to live in an area with a very heavy use of renewables, so the carbon cost is even lower.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @02:51PM (#37755961)
But now you're just making the argument for repairing it yourself. How many people could make enough money in even a full day to recover the replacement cost of a $1000 appliance, rather than spending up to that long to fix it themselves?

And the parts are only hundreds of dollars because the appliances aren't repairable. Obviously if you have to replace a third of the appliance instead of just the bearing because that isn't sold as a separate part, repairs will be much less cost effective.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @02:19PM (#37755607)
Mainstream phones today can generally be repaired commercially, even if they are devices criticized as not being self-repairable.

> the same is true even if you then choose to buy a new one, because an old appliance that can be repaired and resold has a higher trade in value. The lack of repairability costs you money whether you do the repairs yourself or not.

TCO is a complicated subject. A more repairable device does not necessarily have a cheaper TCO. Some of the costs of building and/or repairing a device scale linearly, and some scale exponentially. And they tend to depreciate logarithmically. Based solely on TCO, there is an optimum expected lifetime, and it mathematically isn't "as long as possible"

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @03:22PM (#37756313)
> Mainstream phones today can generally be repaired commercially, even if they are devices criticized as not being self-repairable.

Doing this raises the labor cost to the point of making it uneconomical in many cases that it wouldn't be otherwise.

It also raises the parts cost (and the amount of waste), because a failed logic board that has every chip in the device soldered to it is going to cost more to replace than a card with only the bit that failed on it.

> Some of the costs of building and/or repairing a device scale linearly, and some scale exponentially.

Which ones scale exponentially? How come a Fairphone isn't dramatically more expensive than an iPhone?

> And they tend to depreciate logarithmically.

Depreciation on existing devices is precisely because they can't be upgraded or repaired. If your phone has a 3G cellular modem in it, it stops being useful as a phone when they shut down the 3G towers -- unless you can replace the modem.

Compare this to PC components that don't depreciate quickly, like a standard ATX chassis or power supply or monitor. Or an AM4 system board that could have been purchased in 2016 yet supports 2022 CPUs that could viably still be in use for five or ten more years.

And a decline in value of a component only makes the repairs more affordable. A Ryzen 7 2700X has lost half its value over 5 years, which only means that if you should need to replace one it costs half as much -- or can be replaced with a faster model in the same system.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @04:11PM (#37756908)
>> Some of the costs of building and/or repairing a device scale linearly, and some scale exponentially.

> Which ones scale exponentially? How come a Fairphone isn't dramatically more expensive than an iPhone?

Nothing that they've chosen. The Fairphone isn't dramatically more expensive than other phones because it really isn't dramatically different. They don't have any modular parts that aren't already available on other phones in various combinations. They are just offering a slightly different box of COTS parts with a promise to support it. This is relatively cheap to do. It still suffers from some of the problems you mention and more: the logic board is all soldered, the modem is not modular, the software support promises are reliant on third parties, etc.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @06:49PM (#37758652)
They built something which is repairable but not upgradeable. The modular parts are the ones most likely to fail, not the ones most likely to become obsolete. But that doesn't seem to have increased the cost by any significant degree, so why doesn't everybody else do at least that?

Meanwhile many PC laptops do make the upgradeable parts modular. Laptops with modular memory, CPU, wireless etc. are available for less than a Macbook or iPhone. So where is the exponential cost?

> the software support promises are reliant on third parties

This is a "current vendors are crap" problem rather than any kind of technological barrier.

And that can't be the reason that Apple can't do it.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Wednesday October 04, 2023 @12:06AM (#37760737)
> They built something which is repairable but not upgradeable. The modular parts are the ones most likely to fail, not the ones most likely to become obsolete. But that doesn't seem to have increased the cost by any significant degree, so why doesn't everybody else do at least that?

It's a few cents, and it makes packaging more difficult. If Samsung shaves a single penny off of each phone they sell, they are more a million dollars more profitable per year.

But most mid-to-high end phones do have a significant number of modular parts. Battery, camera, speakers, displays, and sometimes IO are modular on many phones, and repair shops will fix these for customers.

> Meanwhile many PC laptops do make the upgradeable parts modular. Laptops with modular memory, CPU, wireless etc. are available for less than a Macbook or iPhone.

Modular CPUs are generally not available on laptops anymore, that's a thing of the past anymore. Modular memory and wireless are starting to disappear, in part due to latency requirements for the later memory standards, and packaging and power requirements for popular thin-and-light segment devices.

If you're asking why phones don't have modular memory, the answer is simple: they're optimized for small size and low power, and adding a connector would compromise on that. Also, it would require inventing a new memory standard since modular LPDDR does not exist.

> So where is the exponential cost?

You see exponential costs if you look at devices that actually have extended lifetimes. I'm not talking about one consumer phone compared to another. In the scheme of things, they really all have expected lifetimes around a handful of years. Compare the redundancy and expected lifetime of consumer products to industrial products to aerospace products if you want to see how making something last a long time can be very expensive. If you want to double a product's lifetime, you are often looking at 10x the cost, if not more.

> This is a "current vendors are crap" problem rather than any kind of technological barrier.

Well, it's not possible to make a phone without relying on vendors for some parts. There are too many specialized parts. Not even Apple has enough resources to in-house it all, and they have been trying.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Wednesday October 04, 2023 @01:24PM (#37768542)
> It's a few cents, and it makes packaging more difficult. If Samsung shaves a single penny off of each phone they sell, they are more a million dollars more profitable per year.

Or they could just raise the price by five cents and make even more money per unit and get more sales because more people are attracted by the upgradeable device than are deterred by a 0.01% difference in price on a $500+ device.

> But most mid-to-high end phones do have a significant number of modular parts. Battery, camera, speakers, displays, and sometimes IO are modular on many phones, and repair shops will fix these for customers.

Modular in the sense that they're intrinsically separate components you have to go out of your way to stick together, not in the sense that they're attached with standard modular connectors and are easy to replace.

> Modular CPUs are generally not available on laptops anymore, that's a thing of the past anymore.

This is basically down to Intel changing their CPU socket every ten seconds, not any actual cost reason. Nobody cares if you can replace the CPU if the upgrade isn't compatible with the socket. The laptops that previously had this didn't have a significantly higher cost.

> Modular memory and wireless are starting to disappear, in part due to latency requirements for the later memory standards, and packaging and power requirements for popular thin-and-light segment devices.

Dell has sorted this and it's on track to become the standard:

https://www.storagereview.com/review/dell-camm-dram-the-new-...

> If you're asking why phones don't have modular memory, the answer is simple: they're optimized for small size and low power, and adding a connector would compromise on that. Also, it would require inventing a new memory standard since modular LPDDR does not exist.

So invent a new standard. All new standards are invented by somebody; see above. If Dell can do it, why not Samsung?

> You see exponential costs if you look at devices that actually have extended lifetimes. I'm not talking about one consumer phone compared to another. In the scheme of things, they really all have expected lifetimes around a handful of years.

You can run the latest version of the Linux kernel on commodity PCs from the 90s. Why can't you do that on a phone half that old? None of the reasons are good.

> Compare the redundancy and expected lifetime of consumer products to industrial products to aerospace products if you want to see how making something last a long time can be very expensive. If you want to double a product's lifetime, you are often looking at 10x the cost, if not more.

These products are expensive because they're purchased primarily by bureaucracies and everything purchased primarily by bureaucracies is cost inflated. Which part of extending the lifetime is the part which is supposed to make it so much more expensive?

> Well, it's not possible to make a phone without relying on vendors for some parts. There are too many specialized parts. Not even Apple has enough resources to in-house it all, and they have been trying.

You don't have to make your own DRAM or display because those were never the issue. The lack of support comes from the SoC whose vendor has published neither driver source code nor documentation sufficient to write one, so when the kernel they gave you a binary blob to go with falls out of support you're screwed.

Qualcomm has been a major offender here and is one of the only suppliers of performant SoCs for phones but they're supposedly getting better. Samsung has no excuse because they make their own chips.

There is a lot of excitement around RISC-V because it could potentially do something about this, if not by actually producing a competitive chip then by putting pressure on the incumbents to get it together and publish open source drivers.

Re:Fairphone 5 review: The most uncompromising repairable ph... by coryrc on Tuesday October 03, 2023 @10:18PM (#37760099)
> Doing this raises the labor cost to the point of making it uneconomical in many cases that it wouldn't be otherwise.

You're arguing against the specialization of labor. I don't think this is a winning argument.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Wednesday October 04, 2023 @01:35PM (#37768732)
I'm arguing against making a repair that needs to be done 3% of the time cost $200 more in order to save $0.05 on the price of the device.

Labor specialization is supposed to make things more efficient. You have some expert who can do the job in five minutes that would take you an hour, and then you can justify paying them ten times your own hourly rate for those five minutes.

It doesn't do any good to cause something to take the high-paid expert an hour instead of five minutes, all it does send the device to the landfill because the repair becomes uneconomical.

Re:Fairphone 5 review: The most uncompromising repairable ph... by softfalcon on Tuesday October 03, 2023 @12:58PM (#37754525)
I think you're applying a metric of well-to-do corporate workers over the needs and wants of folks who are less fortunate and don't work for a big company like you clearly did.

What about poor folks just trying to keep their phone running and quite literally can't afford to buy a new phone because they live paycheck to paycheck?

Or lets look at it more self-serving from your corporate perspective. Say, your company is coming under hard times. You need to find places to cut. With repairability you can opt to just replace batteries, no upgrading, save some cash across your fleet of thousands of phones. Your boss is happy and you save money to survive another day.

This stuff doesn't have to only be for power users, that's just how it's marketed to you.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @01:08PM (#37754657)
> I think you're applying a metric of well-to-do corporate workers over the needs and wants of folks who are less fortunate and don't work for a big company like you clearly did.

And you think the less fortunate are going to buy a niche $730 phone just so they can buy a $105 screen for it later?

No, they're going down to the Boost/Metro/Walmart/DG and picking up a whole new BLU, TCL or Moto G for less than $100.

Re:Fairphone 5 review: The most uncompromising repairable ph... by softfalcon on Tuesday October 03, 2023 @01:28PM (#37754941)
No. I don't think they're going to buy a niche phone. I'm advocating for repair-ability in general. All of my comments have been in response to the original comment I replied to, which was about AppleCare and iPhones.

Also, as for poor folks. Many of them buy iPhones. They do this because appearing poor with a cheap phone from Walmart hampers your career trajectory. These folks are essentially "faking it til you make it". This isn't even wrong, it's just a fact of the way society perceives people. Unfortunately, folks look down on you if you don't own a Samsung or iPhone and wonder why you have a budget flip phone.

These very people are those who would benefit from affordable phone repair. They can easily replace a battery or a screen without paying another $1000+ for an iPhone. This helps them keep up appearances while saving money. I know many, many folks like this. It's important we fight for these repair options to help all of us out.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @01:38PM (#37755086)
Yes, there is no denying that self-service repair would help the people who are willing and able to do so.

However, I'm just saying that market is not incentivized to do so. The BOM cost would be too high and the volume too low for it to be a cheap phone to begin with, so the affordability angle is a non-starter. Cheap high-volume glued-together phones will always be cheaper.

If people really can't afford a screen replacement at a repair shop, the market will sell them a <=$50 phone. If people really don't want to buy a $50 phone and want to spend more for an iPhone, they have demonstrated that they are willing to make the sacrifice to do so.

If people want an iPhone, then the Fairphone is not a solution to that problem either.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @02:02PM (#37755387)
If people can't be seen with a cheap phone, a $730 Fairphone will satisfy the "people can see you paid a premium for this" bar, but then if a piece of it breaks the cost is $105 instead of another $730.
Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @02:33PM (#37755772)
> a $730 Fairphone will satisfy the "people can see you paid a premium for this" bar

Does it? I don't think most people have even heard of it.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @02:43PM (#37755884)
It looks like it's made of quality materials (because it is), if anyone looks it up they can see that it isn't a cheap device, if anyone asks you about it you can earn status points by telling them how much you care about the environment etc.
Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @03:00PM (#37756053)
I'm honestly not intending this to sound snarky, but this sounds like something someone with a green bubble would say. If those things matter to a person's audience, they weren't the iPhone crowd anyway.
Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @04:08PM (#37756870)
That's not snark, it's pomp.

And it's the exact reason that people keep wanting Apple to make a repairable phone. Someone else can do it, and do a fine job, and you say "green bubbles" and turn up your nose. Well then, where's the repairable phone with blue bubbles, pray tell?

You're dangerously close to an admission that "the iPhone crowd" wants the logo as a status symbol and excluding underprivileged aspirants by increasing the cost of entry is the point.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @04:22PM (#37757043)
> you say "green bubbles" and turn up your nose.

I'm not doing it, I'm saying that the crowd that cares about iPhone brand image, cares about iPhone brand image.

> You're dangerously close to an admission that "the iPhone crowd" wants the logo as a status symbol and excluding underprivileged aspirants by increasing the cost of entry is the point.

I don't know why you think I would pretend otherwise. Apple's brand image is as a premium product, and Apple has been openly hostile to unauthorized repair for the stated reason that many aftermarket parts are of lower quality than OEM parts. Apple obviously doesn't want low quality refurbs floating around and diluting their brand image.

e.g.: https://support.apple.com/en-us/HT210323

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @05:39PM (#37757930)
> I'm not doing it, I'm saying that the crowd that cares about iPhone brand image, cares about iPhone brand image.

The company obviously has a bit of a cult following, but the point is that there are crowds who would have no objection to any premium phone whether it be iOS or Android but would put you in the outgroup if you showed up with a flip phone or anything else that cost <$200. A repairable premium phone checks the box.

There are also crowds that want to see the Apple logo or they'll cast you out. Which makes it hard to argue that there is no market for a repairable phone from Apple -- because there are clearly people who would buy it.

> Apple's brand image is as a premium product, and Apple has been openly hostile to unauthorized repair for the stated reason that many aftermarket parts are of lower quality than OEM parts. Apple obviously doesn't want low quality refurbs floating around and diluting their brand image.

That is indeed their stated reason, and yet Toyota maintains one of the highest brand ratings for reliability even while anyone can have their Prius repaired at an independent shop with third party parts.

Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Tuesday October 03, 2023 @07:55PM (#37759139)
> You're dangerously close to an admission that "the iPhone crowd" wants the logo as a status symbol

That's all it is in the US and has been for a long time.

Android was superior for the longest time. I was shocked when I used a friend's iphone and saw they couldn't create folders to organize apps, didn't have widgets, etc.

People in the US just want to be in the club, which is where the ridiculous 'green bubble' snobbery comes from.

Re:Fairphone 5 review: The most uncompromising repairable ph... by softfalcon on Tuesday October 03, 2023 @02:05PM (#37755421)
> Cheap high-volume glued-together phones will always be cheaper.

I appreciate your cost focused perspective on this. I really do. What I'm trying to argue is that it is necessary to stop doing this. I foresee that just like the EU forcing USB-C into the iPhone, we could also see more repair-ability to combat climate issues, e-waste, etc.

The world is going to have a hard pill to swallow, not everything is about profits. Sometimes things need to be done because they are good for us and our society.

> If people want an iPhone, then the Fairphone is not a solution to that problem either.

I don't think the Fairphone is necessarily the solution either. That was never what I was arguing about. I'd appreciate it if you'd stop bringing it up. I'm not talking about the Fairphone. I'm explicitly talking about why an iPhone user might care about repair-ability.

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @02:52PM (#37755976)
Cost is a good proxy for resources expended. How many devices exactly are thrown away due to damage vs being EOL'd for other reasons, like vanity, or other obsolescence? Repairability does not equal infinite product lifetime, however it does increase material on the BOM and increase the energy required to manufacture the device. Are you sure that those additional increases in material and energy would be offset by a longer observed lifetime of the device?

I mean, I'm not against repairability laws as a matter of consumer protection, but I think it's pure conjecture to jump to the conclusion that it is undoubtably better for the environment.

If you add 10% of material to the average device to gain 5% average lifetime, you're not decreasing waste. I don't think it would add any lifetime personally, as repair and refurbishment shops already know how to open phones that are glued together and there is a huge industry that refurbs these phones already. I doubt screws will increase the average lifetime of the average phone, it'll just increase the number of screws in the landfill.

Re:Fairphone 5 review: The most uncompromising repairable ph... by nuancebydefault on Tuesday October 03, 2023 @04:32PM (#37757162)
The thing is, cheap phones are more expensive in the longer term.

Legislation should set a minimum on quality, repairability helps on setting quality standards. This goes for many appliances as well as phones.

I'd rather have iron screws in landfills than extra glue.

Re:Fairphone 5 review: The most uncompromising repairable ph... by nuancebydefault on Tuesday October 03, 2023 @04:23PM (#37757062)
I think it is better to buy a 500 dollar phone with replaceable parts than a sub 100 that either does not function well from start or starts to deteriorate (typically less quality and glued battery or under dimensioned charger) within a year.

It does not need to be a 1000 dollar iphone to consist of quality parts. We can wait for 5G to become main stream before requiring it.

Re:Fairphone 5 review: The most uncompromising repairable ph... by iopq on Tuesday October 03, 2023 @12:59PM (#37754543)
Back in blackberry days a new phone would support stuff that wasn't even dreamed of on the previous device. Do people not remember the original iPhone didn't have an app store?

Back then things moved so fast

Re:Fairphone 5 review: The most uncompromising repairable ph... by kube-system on Tuesday October 03, 2023 @01:17PM (#37754788)
Points 1 and 2 still apply. People outside of forums like this don't care to fix their own phone. They don't care if you can open it with a screwdriver or not, they're not going to open it either way.
Re:Fairphone 5 review: The most uncompromising repairable ph... by pritambaral on Tuesday October 03, 2023 @01:15PM (#37754770)
> ... fleets of smartphones back in the windows mobile and blackberry days ...

In a completely unrelated world, where smartphones were not prohibitively expensive but still expensive enough to be a rare purchase, people in my country repaired old phones by buying new batteries. Those used to cost only a quarter to a half of the price of a new smartphone, and street-side cellphone accessories shops used to carry both original, branded batteries and cheap, knockoff batteries. The knockoffs were only about $10-$20 cheaper, and people were smart enough to know the difference it'd make.

Re:Fairphone 5 review: The most uncompromising repairable ph... by nomel on Tuesday October 03, 2023 @02:55PM (#37756011)
> not just you who can afford an iPhone and AppleCare.

I’m not sure I understand. An iPhone SE is cheaper than a fairphone, with longer support and far better specs. From a quick search, third party knock off replacement screens and battery replacement kits are cheaper for an iPhone, I assume due to the orders of magnitude difference in scale.

The math isn’t working, from my simple perspective.

Re:Fairphone 5 review: The most uncompromising repairable ph... by softfalcon on Tuesday October 03, 2023 @07:45PM (#37759067)
The person was asking about why they should care about repair-ability as an iPhone user. I wasn't trying to do a cost-benefit analysis of iPhone vs FairPhone.

I personally don't really care what FairPhone does. I care about general repair-ability of all tech and what benefits that has for flexibility, affordability, and competition in the economy and for the end user.

Re:Fairphone 5 review: The most uncompromising repairable ph... by isykt on Tuesday October 03, 2023 @03:11PM (#37756180)
>people who can't afford iPhones and Apple Care

A refurbished iPhone 12 is $449. A brand new iPhone SE is $429, $17.87/mo. for 24 months... or $11.91/month from a carrier. AppleCare+ with Theft and Loss is $7.50/month So you're looking at ~$20/month for a phone that Apple will replace instantly if it breaks or gets stolen. Is someone who doesn't have access to credit really going to be able to afford a cheaper android phone and the tools to repair it and the parts to repair it?

Re:Fairphone 5 review: The most uncompromising repairable ph... by twiss on Tuesday October 03, 2023 @05:57PM (#37758152)
Fairphone offers a "Fairphone Easy" plan (in the Netherlands only, for now) for €14 per month for the 60 months plan (€19 per month for the 36 months plan), which includes repairs etc. So if you're planning to keep it longer than 24 months, it'd be cheaper, yeah.
Re:Fairphone 5 review: The most uncompromising repairable ph... by raybb on Tuesday October 03, 2023 @07:26PM (#37758934)
That looks quite nice. I hope they offer the Rairphone 5 through that plan soon. Right now the page just has the 4 available.

https://shop.fairphone.com/fairphone-easy

Re:Fairphone 5 review: The most uncompromising repairable ph... by gherkinnn on Tuesday October 03, 2023 @12:13PM (#37753847)
As you just said. You walked out with a new phone. Imagine if you didn’t have to replace an entire phone over a broken triviality.
Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @12:35PM (#37754185)
> Imagine if you didn’t have to replace an entire phone over a broken triviality.

I can imagine it. It wouldn't make the slightest difference to my practical experience. And then, as another commenter mentioned, my phone is refurbished and used for someone else.

Re:Fairphone 5 review: The most uncompromising repairable ph... by fsflover on Tuesday October 03, 2023 @05:19PM (#37757722)
It would make a big difference for the used natural resources though.
Re:Fairphone 5 review: The most uncompromising repairable ph... by biggc on Tuesday October 03, 2023 @12:17PM (#37753916)
It’s usually not a new phone, it’s refurbished. Apple will then refurbish the phone you came in with and use it to replace someone else’s broken phone
Re:Fairphone 5 review: The most uncompromising repairable ph... by danieldk on Tuesday October 03, 2023 @01:42PM (#37755135)
I only had an issue with an iPhone once (yellowing around the edges of the display), I took it to the Apple Store and they replaced the screen. Probably the bulk of repairs (display, battery, shattered glass) don't entail a full replacement.
Re:Fairphone 5 review: The most uncompromising repairable ph... by callalex on Tuesday October 03, 2023 @12:35PM (#37754181)
It is insanely expensive. Remember that the median household income in the US is less than $70k before taxes. That means half the people are making less than that, sometimes very significantly less than that. I assume your household makes more than double that, correct?

And that’s just the United States, which is very high income compared to most of the world.

Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @12:52PM (#37754444)
Yes. I can see that having inexpensive, repairable devices could be good for people who can't afford iPhones or AppleCare, whether in the US or elsewhere.

What I'm wondering about is the enthusiasm for them among the HN crowd. Maybe many in the HN crowd are still students, or "Ramen-profitable"...?

Re:Fairphone 5 review: The most uncompromising repairable ph... by Scandiravian on Tuesday October 03, 2023 @01:16PM (#37754774)
I need a phone to be able to perform every day things like 2fa for my banking, just like I need other things like a fridge for my food

I want to the keep the cost per year for these things as low as possible while fulfilling my base requirements. For the phone that's no vendor lock-in, cheap repairs, and ability to play YouTube, browse emails, and check the news

The Fairphone is the best option for me. It does what it needs to and is reasonably cheap per year, so I can spend that money on things I actually care about

Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @02:48PM (#37755936)
Not arguing with you, but asking: have you compared the price of the cheapest iPhone + AppleCare with the price of a corresponding Fairphone plus the cost of parts for likely repairs?
Re:Fairphone 5 review: The most uncompromising repairable ph... by Scandiravian on Tuesday October 03, 2023 @03:24PM (#37756346)
Yes. The Fairphone wins hands down. The cheapest iPhone has six years of remaining software updates and cost approximately $590 where I live. Thats a little more than $98 per year

Apple care+ is approximately $40 per year plus another $80 for each repair due to "accidents" (unless it's the screen or back in which case it's $30)

That's a minimum cost of $138 per year if I don't suffer any malfunctions or accidents

The Fairphone is approximately $750 with at least 8 years of support. That's a minimum cost of $93.75 per year. That means that I'd have to crack my screen every 18 months or so for the iPhone to be more price competitive. Given that I've never cracked a screen that seems highly unlikely

For the battery I can replace it every 11 months and still spend less money with the Fairphone

Any other part breaking is a massive expense on the iPhone. Not including the screen, every spare part for the Fairphone is less than the service fee with apple care

If Fairphone ends up providing 10 years of support for the device, that just pushes the math even more in its favour

And all that is not even considering that the Fairphone comes with a 5 year warranty which would already cover any non-accident/wear+tear malfunctions

Re:Fairphone 5 review: The most uncompromising repairable ph... by callalex on Tuesday October 03, 2023 @03:56PM (#37756725)
I’m going to butt in and say that yes, I agree with you that Fairphone hasn’t completely succeeded in the goals they have set out. The price is definitely still a problem, but at least they are trying.
Re:Fairphone 5 review: The most uncompromising repairable ph... by callalex on Tuesday October 03, 2023 @01:12PM (#37754727)
Or posses empathy and want technology to work for everybody.
Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Wednesday October 04, 2023 @01:55AM (#37761329)
I just had a discussion with an Apple fanatic on HN where I tried to explain that to him, in response to him claiming people in the US make more money than most other countries which is why everyone buys luxury iphones.
Re:Fairphone 5 review: The most uncompromising repairable ph... by m0llusk on Tuesday October 03, 2023 @12:42PM (#37754272)
For some convenience is a factor. Apple stores tend to be in crowded urban areas or fancy shopping malls. In less central locations small operators and components shipped directly may be competitive offerings.
Re:Fairphone 5 review: The most uncompromising repairable ph... by SECProto on Tuesday October 03, 2023 @12:20PM (#37753962)
"AppleCare+" costs more than my phone over a 2-3 year period, and it sounds like you still have to pay for screen replacement?
Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Wednesday October 04, 2023 @01:54AM (#37761321)
The more money people have the more sense seems to go out the window.
Re:Fairphone 5 review: The most uncompromising repairable ph... by schnuri on Tuesday October 03, 2023 @12:09PM (#37753793)
It’s more about sustainability.
Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Tuesday October 03, 2023 @12:14PM (#37753878)
I mean... no. Apple publishes breakdowns/reports of their recycling efforts and it's pretty damn good for what it is, and these devices now last a very long time if you don't feel like chasing the yearly upgrade train.

The selling point of the Fairphone is moreso that it's:

- Attempting to pay fair wages to workers

- Not Apple, for those who just don't want an Apple device

- More (user) repair-able

These are all very valid reasons to want to use something like the Fairphone and I am glad it exists, and it might even be my next phone - but to imply that it wins out over the iPhone trade-in-and-get-it-recycled flow is just bonkers.

Re:Fairphone 5 review: The most uncompromising repairable ph... by comte7092 on Tuesday October 03, 2023 @01:27PM (#37754933)
More third party repairable as well.

>to imply that it wins out over the iPhone trade-in-and-get-it-recycled flow is just bonkers.

I made this point in another comment already, but for many people, it isn’t easy to access an Apple Store, and Apple is notoriously stingy with third party authorized repair

Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Tuesday October 03, 2023 @01:47PM (#37755201)
> Phone trade-in-and-get-it-recycled flow

I'm not talking about the Apple Care/App Store get-it-fixed flow, I am talking about how when you buy a new iPhone you can quite literally just mail your (hopefully data-cleansed) phone to Apple and they'll recycle it properly. If you're buying your phone through Apple - which you should do, just because phone carriers are ripoffs - then you generally get a credit back to boot.

For the average consumer this is great and encourages sustainable reuse of the core materials throughout the iPhone lifecycle and generally means there is no good reason for iPhones to bloat up landfills or anything.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @02:38PM (#37755836)
> For the average consumer this is great and encourages sustainable reuse of the core materials throughout the iPhone lifecycle and generally means there is no good reason for iPhones to bloat up landfills or anything.

But they do though.

A lot of this stuff is corporate PR. For example, recycling aluminum is the default -- it costs less than mining it. You don't get credit for that, it's saving you money and you were going to do it anyway. And the reason it's so cheap is that you can source it from things that are basically pure aluminum, like aluminum cans, even though they're then making something out of it that has to go through a complicated process to separate the diverse materials from each other again.

They have a recycling program for their old devices, but to use it you have to buy a new one. And there's a reason for that -- it's not otherwise cost effective to do it. It's a promotion to drive new sales, because the process is complicated and inefficient.

Because they're trying to turn the device back into raw materials after gluing and soldering them all together. Which is why they go into the landfill unless someone is subsidizing it.

Whereas the best way to "recycle" a piece of electronics is to continue using it as a piece of electronics. Allow the memory or storage to be upgraded to extend its usable life. Have modular parts to minimize the materials necessary to replace before it can go back into service after being damaged, and minimize the cost of such repairs to increase the number of repairs that are economical before a new device has to be manufactured.

Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Tuesday October 03, 2023 @05:21PM (#37757739)
> It's a promotion to drive new sales, because the process is complicated and inefficient.

There is no reason it cannot be both reasons and I find your take overly and needlessly cynical.

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Tuesday October 03, 2023 @06:02PM (#37758205)
It isn't both because they do PR about building a robot that can disassemble iPhones, but there are only two of them in the world and even if they were run nonstop they could only recycle 1% of the iPhones Apple manufactures in the same amount of time.

In the meantime most of the iPhones people trade in are sent to third party "recyclers" who don't recover nearly as much of the materials and are contractually required to shred the devices without recovering functional parts for reuse, even though that would reduce the amount of ewaste by several fold -- once for the device already on its way for the shredder, and again for each of the devices that could have been repaired from its operational parts.

It's a cynical take because it's a cynical marketing ploy.

Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Wednesday October 04, 2023 @06:29AM (#37763167)
> It isn't both because they do PR about building a robot that can disassemble iPhones, but there are only two of them in the world.

This falls under the category of "you need to be linking something that proves it".

Re:Fairphone 5 review: The most uncompromising repairable ph... by AnthonyMouse on Wednesday October 04, 2023 @12:42PM (#37767824)
> Apple is only operating two Daisy models—one in the Netherlands and another at the company’s Material Recovery Lab in Texas—that each process up to 1.2 million iPhones per year. Achieving circularity may seem futile considering how Apple sells 200 times as many iPhones annually...

https://www.surfacemag.com/articles/apple-daisy-ewaste-iphon...

Re:Fairphone 5 review: The most uncompromising repairable ph... by me_jumper on Tuesday October 03, 2023 @01:28PM (#37754935)
But it's not only about the sustainability of the existing phone, Fairphone also tries to be as sustainable as possible with the sourced materials.
Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Tuesday October 03, 2023 @01:45PM (#37755174)
...and Apple doesn't?

https://www.apple.com/environment/pdf/Apple_Environmental_Pr...

I swear it's like nobody reads the actual reports that they put out. There is a lot to knock about the Apple/iPhone experience but frankly sustainability just isn't it.

And I will note again, to be clear, that I still think the Fairphone is a good thing. I just don't think it should be held as the highest regard when it's not.

Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Wednesday October 04, 2023 @01:57AM (#37761339)
> and these devices now last a very long time if you don't feel like chasing the yearly upgrade train.

But they constantly make new devices with incremental improvements and advertise/market for people to upgrade when they don't need to - and people do exactly that.

Re:Fairphone 5 review: The most uncompromising repairable ph... by Klonoar on Wednesday October 04, 2023 @06:30AM (#37763171)
Yes... and they can trade it in. That's a responsible way to handle the need to sell more products each year.
Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Wednesday October 04, 2023 @06:40AM (#37763247)
Or they could not make incremental improvements and mass produce phones to try and sell products each year, which definitely is not a need.
Re:Fairphone 5 review: The most uncompromising repairable ph... by december456 on Tuesday October 03, 2023 @12:11PM (#37753829)
Its completely the freedom aspect for me. Sure, Apple wont let me down because that would impact their business, but what if they did? Its also a thousand times better to be 100% sure you can modify your electronics without any fear of getting rejected like its vehicle insurance.
Re:Fairphone 5 review: The most uncompromising repairable ph... by graypegg on Tuesday October 03, 2023 @12:14PM (#37753865)
AppleCare is a great service. I’ve had the exact same experience!

The problem is then also ensuring all other options are artificially worse than AppleCare. Your local “mall guy” is just as capable of swapping out a battery, in theory.

Re:Fairphone 5 review: The most uncompromising repairable ph... by iopq on Tuesday October 03, 2023 @12:57PM (#37754514)
The counterargument is that you have to pay for AppleCare. I don't pay for anything for my phone

From another standpoint is that you're adding to a pile of e-waste

Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @02:14PM (#37755549)
"The counterargument is that you have to pay for AppleCare. I don't pay for anything for my phone "

But you have to pay for the new parts, don't you? What I'm saying is that I don't know of a head-to-head comparison of long-term maintenance of a Fairphone, including buying parts to fix it, compared to buying the cheapest iPhone and Apple Care.

And when they give you a new iPhone, they refurbish the old, (and the "new" one they give you is actually refurbished), so I don't see how it adds to e-waste.

Re:Fairphone 5 review: The most uncompromising repairable ph... by iopq on Tuesday October 03, 2023 @03:10PM (#37756168)
I bought a screen for $70 for an iPhone third-party screen and paid some guy in China $10 to fix it. You probably pay $199 for two years, yet they still charge you $29 for it
Re:Fairphone 5 review: The most uncompromising repairable ph... by eptcyka on Tuesday October 03, 2023 @01:02PM (#37754592)
Why should Apple have a monopoly on repairing a device you own?
Re:Fairphone 5 review: The most uncompromising repairable ph... by comte7092 on Tuesday October 03, 2023 @01:23PM (#37754874)
Not everyone is close to an Apple Store, especially those outside of the US.

There are only 2 stores in all of India, for example. Even in Western Europe, depending on your country, there might not even be one.

Re:Fairphone 5 review: The most uncompromising repairable ph... by Derbasti on Tuesday October 03, 2023 @02:02PM (#37755377)
I had a Fairphone 2 in Germany (where the next Apple Store was four hours away). I dropped it onto the metal blades of our radiator, which shattered the screen. I was due to go on vacation in two days.

So I express-ordered the replacement screen from Fairphone, which arrived the next day, case closed. (A similar thing happened with a Pixel 4a a few years later, which had to be mailed in, and took a week.)

My wife also had a Fairphone 2, and her headphone jack was a bit flakey. So after a few months we ordered a replacement module, which fixed the problem (for €30!). Afterwards, I emailed Fairphone as this issue had existed from the start. They refunded us the module.

And I also fondly remember the updated camera module they sold for the Fairphone 2.

Alas, these phones are too big for my tastes, which is why I no longer have one.

Re:Fairphone 5 review: The most uncompromising repairable ph... by garyrob on Tuesday October 03, 2023 @02:09PM (#37755481)
Another helpful response, thanks! I tried to mention it in an update to my original question, but that's now closed to editing.
Re:Fairphone 5 review: The most uncompromising repairable ph... by palata on Tuesday October 03, 2023 @02:22PM (#37755636)
> I must admit I'm having trouble relating to the strong desire to have a phone that's more repairable than an iPhone.

It's good to have competition, and not many Android phones get 5 years of warranty like the new Fairphones.

iPhones are great in that they get security updates for a long time, and they can be repaired if you can afford it. Fairphone is just a different, cheaper option.

Re:Fairphone 5 review: The most uncompromising repairable ph... by Nullabillity on Tuesday October 03, 2023 @04:21PM (#37757037)
I replaced the battery of my FairPhone last night.

I didn't need to make an appointment. I didn't need to travel. I didn't need to have yet another overpriced subscription. I didn't need to do it within business hours. I didn't need to get a massive pelican box of equipment shipped to me. I didn't need to make any expensive deposits. And I didn't need to beg anyone to please please please let me use the thing I bought.

Re:Fairphone 5 review: The most uncompromising repairable ph... by PrimeMcFly on Tuesday October 03, 2023 @07:52PM (#37759118)
> I must admit I'm having trouble relating to the strong desire to have a phone that's more repairable than an iPhone.

It's about control. You're fine being in a walled garden and letting the company handle every aspect of the device for you.

Others don't like being locked in and appreciate the freedom to fix or change things on their own.

Re:Fairphone 5 review: The most uncompromising repairable ph... by GuB-42 on Tuesday October 03, 2023 @08:10PM (#37759290)
I actually want a durable phone more than a repairable phone. No need to repair a phone that doesn't break. But there is one exception, and that's the battery. Phone batteries always fail at some point, they are consumables, for chemical reasons.

A user replaceable battery makes it much less of a problem. Even with non-standard form factors (a 18650 is not very practical for a phone), even if the manufacturer drop supports, someone will make a compatible battery. Plus, you get the option of backup batteries.

So I don't really care about all the fuss about the Fairphone, except with that one feature that was once the norm, and that's the removable battery. Hopefully in a few years, it will be the norm again thanks to EU regulations, but I am not holding my breath for it.

Re:Fairphone 5 review: The most uncompromising repairable ph... by lucideer on Tuesday October 03, 2023 @09:11PM (#37759717)
> I must admit I'm having trouble relating to the strong desire to have a phone that's more repairable than an iPhone.

I have a Fairphone for one reason & one reason only: it's not repairability, environmentally friendly material sourcing, nor software freedom. It's wages. They pay living wages in Fairphone factories.

Fwiw, that's also the substantive contributor to the price bump.

Re:Fairphone 5 review: The most uncompromising repairable ph... by amomchilov on Tuesday October 03, 2023 @10:23PM (#37760128)
It’s a great user experience if you fall into the happy path. If you don’t (water damage on a MacBook, older than 3 year iPhone, …) it’s preposterously expensive and impractical.

At that point, you don’t have any third party alternatives, because of all the intentional anti-competitive measures they take to snuff them out.

Re:Fairphone 5 review: The most uncompromising repairable ph... by rldjbpin on Wednesday October 04, 2023 @05:08AM (#37762700)
regarding the price, it is possible to replicate a third-party solution for a cheaper phone but with some compromise.

can buy a budget phone and buy third party damage insurace (unsure how many scenarios they support and real-world experience) instead of this and compare the costs associated.

i won't be surprised if that makes more sense to more people than not, besides the abysmal software support of course.