Who doesn't have open plan offices? There are about three people left in the tech industry these days who still have a private office.
> But it’s potentially a lot cheaper up front not to have offices, just like open plan offices were cheaper, so I fear MBAs may discount these drawbacks and make WFH the default in many, many places where it’s a bad idea.
Working in an open plan space is simply inferior to working remotely, except in rare cases where your team is in a bullpen and working full time on a specific project together. It's inferior for engineers because of distractions, and it's inferior for the company because of real estate costs.
I think there is a happy medium, where maybe offices cut back to about 25% capacity or so. People would instead drop in and work like a university library. You could go there and print stuff out if you didn't have a printer at home. If your laptop blew up, you could go there and get a replacement from IT. If you preferred, you could rent out a substantial desk with several monitors and a good chair if you didn't have the space at home, or focused better in that environment. You could schedule in person meetings with your team in a well appointed conference room if you wanted. You could host social events. Maybe even a gym or childcare facility. I think that's my ideal for the office environment going forward: less a sweatshop and more a clubhouse.
I'm not sure how many tech workers didn't already have some kind of desktop computing arrangement at home but I have to imagine it's a miniscule number.
> I've never heard of a business offering a stipend or remote assistance subsidy of any sort to their workers to cover any of this, from whatever great savings are reaped from saving on real estate costs.
My company does, I'm sure it's become pretty standard lately.
I thought the same as you, and then I saw a lot of people at work not have home setups, either because of space or other reasons. It was surprisingly common!
Sure, but it's your personal desktop computing arrangement -- not the company's.
With WFH, the company is effectively renting that space from you so you can work in it, but you're charging them $0.
I bet if you actually considered the commute as part of your paid time to calculate an hourly rate, a lot of people probably come ahead when switching to wfh despite "renting their space" or whatever.
The peace of mind knowing that these guys already had remote engineers before the pandemic and a good workflow, and having a job that is officially and permanently remote is absolutely worth a few thousand bucks to me.
I was dreading going back to the office, even if only a day or two a week.
Counting the commute I would have otherwise been going back to with my previous company that was super excited to get asses back in seats, I'm probably actually getting paid more per hour of my time dedicated to work activities.
Once again, in SV/NYC/etc very few due to real estate costs. Most of my peers who aren't married have room mates.
I recall Shopify was in the news early last year for offering employees $1000 stipend for WFH supplies.
https://www.cnbc.com/2020/03/12/coronavirus-shopify-gives-em...
I switched jobs during the pandemic. My previous job offered $25/mo extra to help cover utilities, $250 to cover any wfh purchases and let me borrow any office supplies, including monitors, chairs, etc... Although this company instituted a 20% pay cut for 3 months which made that all seem very silly.
My new company is doing practically the same thing, but without the pay cut and is much less strict about the type of WFH purchases.
My commute was only ever a 10-15min bike ride, but Ive personally benefited greatly from the WFH switch and my productivity has been through the roof. I definitely agree with you that maintaining some space to meet and work would be nice.
"Simply inferior" is a bit of a bold statement. Lots of people want to go back to their office for various reasons. For me it's wanting to see my co-workers (which are my friends at this point) in person every day. It's certainly not rare.
However this is all predicated on open office being a layout where your desk is made of wood, hardwood flooring instead of carpet, your coworkers Aeron is 5’ or less from yours, massive windows close by, and there aren’t any forms of walls other than computer monitors. Cubicles require me to attend therapy.
Unfortunately introverts are not well represented in management or the types of people who make decisions about seating.
Also unfortunately, many (most?) software developers are introverts.
I absolutely despise open office plans. I can't work in them.
My productivity shot an incredible amount as soon as I had no choice than to work from home in March, and everybody else in the office. Saved 2 hours a day. And I can use my own bathroom... that alone is worth it.
This is the opposite of my personal experience. The energy of other people distracts and interrupts. Collaboration that interrupts focused solo work has rarely if ever been a net gain.
There's a big range from true open-plan space (long tables with employees sitting shoulder-to-shoulder next to each other) to private offices with doors.
Somewhere in between are traditional "cube farms" which provide some amount of semi-privacy, less distracting nightlines, noise reduction, and feeling of personal space. Most of the companies I've seen are still more like this.
Oracle is one company in the Valley with private locking offices with permanent full soundproof doors and outside windows with mountain views. I had one as an intern!
Sorry just want to nitpick - this really has not a whole lot to do with MBAs or any degree specifically. I think it would be a little bit more beneficial to swap MBA with management. Many of the things you're discussing are true of engineering managers, researchers with PHDs, and accountants and not specifically one group of people with one degree - they don't run the whole world and have exclusive ownership of "all the bad decisions".
Blaming MBAs for how companies behave is like blaming people with software engineering degree for writing buggy code. Not having people with MBA degree won’t magically make your company better, same as employing developers without a diploma won’t magically make your product more stable.
I read this and think damn I've had a proper job that I worked at for years before doing my MBA (which I did while working) + 4 years on active duty in the military - and I've really struggled in the job market as it pertains to working at some top companies or startups and it scares me to think maybe I'm getting outcompeted by other MBA program graduates that haven't even held a job before. Not that they can't be capable, but still....
I can't even get a job or interview as a product analyst at this point. No "1-3 years of formal product experience" on my resume... guess I could never do that job! (sorry /rant I've been going through a rough patch with this lately)
I don't have an MBA myself but I've been asked to write a number of recommendation letters to business school over the years.
https://teach.com/resources/how-to-get-into-business-school/
It seems in general one needs a degree, a passing GMAT, 2-3 years experience and a recommendation letter.
But then again, maybe successfully gaming the entrance to business school is how one demonstrates they're ready for a leadership position in the business world... Just kidding. Kinda ;)
[1] https://poetsandquants.com/2019/10/25/these-companies-hired-...
Not saying MBAs have a ton of practical experience going in, and I wouldn't be surprised if the professors are pretty far removed from any practical experience. But I also don't think it's accurate to say most MBAs haven't worked a real job before. [At least not most MBAs that the average SWE on HN would encounter. People that got an MBA from Random U because they didn't know what else to do are probably not being hired at major tech companies.]
Now a lot of the time its gamed for points on immigration systems.
But you most of the time need also basic knowledge of fundamentals, and that can be enough to be just ok at your job.
It indeed is. Just the other day, when the news came out that Backblaze is sending private info to Facebook, the top comments on HN were along the lines of "I guess some MBA decided it was going to make more money, so they did it."
It really takes a special level of blind hatered to blame an MBA (where there is no evidence one was involved) for sending one's information to a company founded and lead by a Harvard computer science major. But yes, let's blame all ills in this world on MBAs.
EDIT: Another example I remember was that commenters here started the usual MBA-bashing on an article about how GE's financial engineering became their downfall, until other pointed out the person behind it was GE's former CEO, whose BSc, MSc, and PhD are all in chemical engineering.
I think there's a current trend -- perhaps not entirely unjustified -- of skepticism towards academic elitism and a bit of a divide, in the U.S. at least, between those in ivory towers who issue edicts, and boots on the ground. Not taking a side, here, especially being that I'm in management.
I do have to say, when I hear of "ethicists" and I recently spoke to someone who taught "medical ethics" while at Google they fired a controversial "AI Ethicist" I have to raise an eyebrow. Ethics are morals. Somehow someone studied them and can tell us the correct ones. Maybe I've mischaracterized this in my head, but it sounds awfully similar to a priesthood.
There are some cases where it actually is perfectly ok to extract value from a business before winding it down. But that doesn't mean that all of a sudden anybody with an MBA degree is some sort of ruthless capitalist.
I got an MBA because I wanted to learn more about business, network, and hopefully adjust my own personal career path.
I can say for Fisher (Ohio State) we spent a lot of time focusing on not just great ways to make money or improve a business, but on people too. At least that was my experience. I'd guess if you spend a lot of time around "ruthless MBAs" you should take a look at what universities they're coming from and see if they have anything in common.
That’s the main problem I have with MBA sentiment here. Somehow knowing about something is bad. That’s a very naive viewpoint.
I didn’t experience a lot of what you described in my MBA program as an engineer, though. Usually it was the opposite, but I think that comes with the maturity of the program I was in where you knew that not only was engineering important and valuable, but so were sales, accounting, nursing, and all sorts of other disciplines.
It doesn't feel that way though because having an MBA doesn't guarantee a minimum floor of capability. There is no such thing as losing your MBA for making a dumb decision.
Yea, i'm very pro-WFH, but i've built my life around it. I own a house with an office. I can't imagine trying to WFH on a couch or some desk in my living room while my wife cooks/watches TV/etc.
With that said i still hope people see more chances to WFH, and can start buying/renting homes with this in mind. I have a three bedroom house, turned into 2 offices 1 bedroom, and it worked wonderfully for my wife and I during these WFH times. My wife fwiw was not a WFH person before Covid, but she is currently, and she has adapted quite easily with a dedicated office. One of her coworkers however lived in a tiny apartment with two children and no office. Her QOL was miserable.
I believe MBAs are going to love this new world order. The privilege to show your face in the office will become a sign that you've "arrived" and all your time before that will be working towards that privilege.
Any office will be the new corner office.
Related to that I’m interested how office cliques will work. It’s pretty damn easy to exclude someone if everyone is working from home. Unless they are scouring calendars they may not even know they were left out of an important meeting. Seems like a nightmare for a office with more passive-aggressive types.
Face-to-face conversations have such a huge latency/throughput advantage over online discussions that the remote employees are typically left out of the loop.
(At least, that's been my observation at dedicated remote vs hybrid companies. Maybe things will change post-pandemic, but I'm not optimistic.)
Offer remote work and then offer no advancement opportunities until they quit, so you don't take the unemployment hit. Voila, you have shifted the costs unto them to go find a new job.
That's the definition of a senior developer and senior employees.
For junior developers I've worked in pre-covid with juniors in wfh environments and success rates are lower. For everyone 1 developer who finds there way you have another who can't setup there environment. If someone held your hand in school or if you relied on working together I could see things falling apart quickly online. I feel like the new grads will have wfh school experience from this year will adapt well.
I’ve had a couple interns lately, and the WFH experience with them has been much less successful than past in-person internships have been. They’re able to basically moonlight on a remote project, and there has been actually MORE handholding required as it’s much harder to judge when they’re struggling or if they have things under control. There are a lot more non-work distractions for them and they have developed less camaraderie between each other as lunch times, social activities, and fortuitous interactions have been rarer. The lack of established trust also has significant overhead.
So I agree that this is in many ways a senior vs junior and a maturity divide, however these are digital-native students and they’re still struggling, so I’m not sure I agree it’s going to get much better. I think some of the WFH productivity gains are coasting on pre-pandemic trust and implicit knowledge transfer that aren’t happening as much any more. You can see how hard it is for young people in particular by seeing the drops in performance due to school-at-home.
(However, WFH is indeed forcing some familiarity with remote work for many institutions that resisted technology and teleworking arrangements, so there definitely has been some improvement in some areas. It has been a godsend for some people, and that will be a lasting benefit of 2020’s forced WFH experiment.)
Often you don't even know what questions you need to ask, and the give-and-take of a 1:1 face to face meeting provokes all sorts of useful tangents.
MOST technology knowledge involves a good deal of tacit knowledge which an only be transmitted person-to-person in an intern/mentor/supervisor mode.
So simpler tasks that have zero barriers-to-entry for automation can be done without this. But for more complex stuff, not so much. This is the same for B2B sales - that will ALWAYS be person-to-person - it simply can't work via e-commerce like selling books or CDs on Amazon.
What advice would you give to an intern's mentor to improve the remote internship experience?
Also remember that interns don’t have a home office and most are in their bedroom at the same desk they relax and play games at. It doesn’t feel like I’m actually at work unless there’s frequent interaction
Of course, if I were a better intern, I would have taken care of a lot of those things myself, but I think it's better practice as a mentor to start with the metaphorical bowling bumpers up and then relax the oversight as the intern proves themselves capable over the 3 months.
Doing it again this summer, I plan to ask for at least 3x weekly 1:1s (e.g. MWF) and to make sure I have code reviewed in the first week or two of the internship. More interaction with other interns would also help, especially technical interaction and not just high-level discussions of our projects. I also think it would be cool to do some sort of pair programming / spectating where I watch the mentor work through a problem to get a sense of what the professional workflow actually looks like.
Also, an existing vs new employee thing (which is not the same). I'm doing fine with WFH because of the relationships I have built here over the last 5 years and my knowledge of the company culture/organization/processes. If I were a new employee (even coming in as a senior level experienced hire) I would not have any of that and it would be far harder to get established. Usually by the 5 year mark I'm looking to hop, but I've been holding off for exactly that reason.
Don't worry: It won't be the last time it happens. How many shops have I heard say they are "Just like Google" only to find out that what they mean by that is that they have beanbag chairs?
> But it's potentially a lot cheaper up front not to have offices, just like open plan offices were cheaper, so I fear MBAs may discount these drawbacks and make WFH the default in many, many places where it's a bad idea.
They'll learn that they need a higher caliber of employees to make it work. Incidentally, these employees are also now hirable by competing SV firms that can and will outbid them.
That depends. As an ex-FAANG employee, I happily add a sizeable premium to my salary at the prospect of working at one of those again.
This was something I wanted to do as well - only to find out that the local coworking doesn't let you do calls in the space - you have to walk out into halls or limited number of "booths". And I found this common in coworking spaces around here. Which is a stark contrast with how open layout offices I worked in worked (you were expected to keep noise down to tolerable levels but if you didn't want to be disturbed by noise you had headphones).
The idea sounds excellent - I live 5 walking from a nearby coworking space that's really well equipped - but in practice it's not ideal. + having to leave my equipment around strangers isn't the best either and I don't want to meet randoms in a coworking space before I can feel comfortable leaving a wallet on the desk when going to the toilet.
I might end up renting a private office there - but the smallest office they have is 2 people and that's a lot more expensive than a coworking desk.
I agree with everything else you said - I love walking out with my wife and son around lunch time and flexible work hours are much better - I tend to be most productive later in the day anyway - which usually meant I spent mornings in the office socialising and procrastinating and then having to work late - I get to spend that time with my family now.
People who thought they could talk as loud as they want / hold an impromptu meeting by your desk and thought it was your problem to sort out if you didn’t like it are a lot of the reason why I hated open plan offices so much.
Wildly distracting and frustrating when people do this.
No noise canceling headphones do not block out voices.
This is why that old, stuffy, sclerotic behemoth named IBM used to have individual offices with doors.
Funny that.
It is like that when people go there to socialize. It is different if company culture treats offices as places to work in.
As somebody who seems to be in a leadership position, you need to realize that building relationships and improving morale are part of your work.
I don't have a home office either and no one would confuse me with being poor. Until COVID, I had no use for one.
I agree that a lot of people can't afford a full size home office. Nonetheless most of them will probably also only have a small cubicle or less at work.
My statement doesn't negate what you said, but do keep this perspective in mind also.
Is that a perfect fix? No. But many remote friendly companies are already doing something like that. In 2020 people didnt really have a choice and many had kids at home. That is not a normal WFH situation for many.
Similarly, people who homeschool their kids often remind others that having your kids at home learning remotely because the school is closed, is not the same as the usual homeschooling. (And similarly, many of them hope that current experience will make more people consider homeschooling as an option.)
I know lots of 'lower totem pole' employees with a nicer WFH setup than many managers.
From what I've seen, there is a more significant reason higher ups like WFH. PG wrote an essay about the creators schedule versus the managers schedule. A managers schedule (the higher ups) spend their day flip flopping between meetings during each hour increment. Imagine having to walk/transport to a different building on/off campus for a new meeting a many times a day. It can take a lot of valuable time & potentially be exhausting. In WFH, you just click a new link to join a zoom meeting. Much more convenient.
The people doing the low level work such as coding tend to be younger. They are looking to make office connections and define their career path. Working out of an office allows for progression in both.
The large organization I am consulting at right now had a larger than average number of employees (also higher level employees) quit over the lockdown which has given management the idea that WFH frays the social ties and makes it easier for people to consider leaving.
It does fray social ties. We're social beings, made for face to face interactions. That's how we operate. There's a reason almost every language has a proverb along the lines of "out of sight, out of mind".
Only in a narrow sense. If anything employers in our industry tend to deliberately encourage employees to socialise (within reason): casual contact is important to help different parts of the org chart break out of their silos, liminal spaces are an important route for information that might be suppressed over normal channels, and almost everyone knows at some level that you can't do 40 hours of productive programming per week. The way I see it, a certain amount of socialising on the clock is win-win.
> One of the problems is the 8 hour work day. I don't want to be forced to spend 40+ hours a week with co-workers. That is why people aren't having healthy social lives. Work is draining their time and energy.
I don't disagree, but don't let perfect be the enemy of good. Given that I do have to work 8 hours/day, I'd rather humanise that time as much as possible than refuse out of some sense of accelerationism.
Wfh definitely isn't accelerationism (or perfect). It's just a chance to live somewhere less oppressively expensive and have less surveillance from your employer all day. It's up to the individual to take advantage of that. If socializing is important to them, there are more opportunities to do it, it just takes a bit more work but I would argue the results are much healthier and more natural than relying on work and centering relationships around working.
Many would argue that eating right and exercising is healthy, yet 30%+ of people in developed countries are overweight and the percentage is increasing.
At some point we have to accept reality. People are flawed (yet they somehow manage to live their lives :-) ).
Plus, people still work 8+ hours a day, so you can't really interact much with friends.
The main thing you win is geographically, I guess. No more time lost in commute plus maybe less time lost meeting with friends because you don't have to go from the office to the meeting place (though that will obviously depend on how far your friends are from your home).
I'd also describe the office as anti-social as I would not voluntarily spend my time with the majority of my co-workers and having to be around them day in and day out is extremely draining and demoralizing. I find surrounding myself with people I actually care about and have real bonds with to be far more positive.
For others they prefer their co-workers over forced social socializion due to family relations.
> For others they prefer their co-workers over forced social socialization due to family relations.
Honestly, these are the co-workers I hate being around the most as they treat you like an outlet for not just social contact but often therapy or venting about their family. I literally never want to hear about a co-worker's terrible marriage (for an example I've had to deal with quite a bit).
For YEARS now, the #1 most reliable way to see your username on the front page of HN is to post a link about David Heinemeier Hansson promoting remote work, or a story skewering Marissa Mayer for squashing it at Yahoo.
It's only after 12 months of sitting at home in our sweatpants going crazy, that I'm starting to see more people discuss offices a bit wistfully.
There is a huge difference between advocating for the option to WFH for yourself and arguing to force everyone to WFH. Few if any are advocates for the latter.
The thing is, 100% WFH means that you probably kneecap your career if the others don't do the same.
Mixed environments are significantly more difficult to sustain. FTF discussions are such big wins when it comes to volume of information shared and ability to quickly redirect to other topics as needed, that the employees who are remote will often find themselves cut out of the loop entirely.
So, given the choice, I'd much rather work for a remote-only company than be left out of the important conversations. It's not a deliberate decision to exclude the remote workers, it just happens naturally.
(As I said elsewhere, it's possible that will change post-pandemic, but I think that it's mostly an inevitable outcome of the typical office dynamics.)
Remote-first companies have specific policies about meetings and unscheduled conversations. For example, all meetings must be announced, available over video, recorded, with a write up at the end. All spontaneous chats happen over email, slack, or a wiki to make sure they are documented.
This levels the playing field for anyone working remote, so that they aren't completely isolated or left out of important decisions by those in the office.
That's just anti-human. I'm all for working from home but people in the office are going to chat just as the people working from home are going too. The bitch sessions about the boss just happen in the 1 on 1 video calls.
REI sold their corporate campus in a move to 100% WFH:
We have made the decision to pursue a sale of our buildings and land in Bellevue’s Spring District—and, with that sale, to step toward a new model for our headquarters that will better serve the way we live, work and act as a force for positive change.
Remote working will move from a temporary solve to a more engrained, supported, and normalized model for many of our headquarters employees.
Target recently sold its downtown offices as well:
Minnesota-based Target says that flexibility is behind the decision to shut down the company's City Center operation in downtown Minneapolis, and relocate 3,500 employees to other locations in the city and elsewhere.
"None of us knew what the future would hold or how long we’d be working from home, but in just one year we’ve proven that we can drive incredible results, together, from our kitchens and basements and living rooms," Kremer wrote in her email.
With the end of the pandemic hopefully in site, Kremer says Target is moving toward a hybrid system called "Flex for Your Day" that will incorporate both virtual and on-site work and collaboration when employees "gradually return to headquarters later this year."
Capitol One is doing the same thing:
Capital One Financial Corp. said the majority of employees at its U.S. call centers for cards will work from home even after the coronavirus pandemic ends.
For the rest of its staff, the card giant extended remote operations until the end of March, according to an internal memo. Capital One had previously said employees would work remotely until at least the end of this year.
At the end of the day markets are efficient. Some will make mistakes and loose, some will do the right thing and prosper.
Silicon Valley has high salaries and very long commute times. But how does this apply to medium sized cities with low commute times and lower salaries?
How much more productive will employees be if they don’t have a dedicated office and if their commute time was like 15 minutes instead of the 2 hours someone from Silicon Valley may spend?
How productive is it for workers who have to work from home in their bedroom?
I’ve noticed this split in opinion from higher ups who have higher pay and thus have large, finished home offices versus others lower on the totem pole who don’t.
Also, I think WFH tends to isolate and stovepipe employees even more than they already were, which is a problem especially in larger organizations.
And the odds of fortuitous interactions drops dramatically while the latency for some red tape processes increases as well, since you have to fight an email chain with people with more and more disparate work schedules (and less tacit knowledge transfer and trust-building).
I think the narrative of WFH success is in many ways driven by the people for which WFH is a godsend due to really long commute times or having poor office workplaces (like open plan) and who either function well with very little guidance or who don’t but dislike the guidance.
But it’s potentially a lot cheaper up front not to have offices, just like open plan offices were cheaper, so I fear MBAs may discount these drawbacks and make WFH the default in many, many places where it’s a bad idea.
(Still a huge fan of having the option of WFH, but there have been massive productivity losses in my workplace from strict WFH requirements... in part because we do a mix of fundamentally physical lab work, not just sitting in front of a computer.)