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Re:How the Web Became Unreadable by jonstokes on Wednesday October 19, 2016 @11:17AM (#12744523)
Designers are ruining software in general. iTunes, the iOS music app, and Google Maps are just a few pieces of software that started out relatively usable (if not exactly stable in the case of iTunes), and have been iterated and stylized to the point where I routinely get enraged by them.

At least Google Maps has walked back that terrible accordion thing that literally drove me crazy.

I basically think design is like a cancer on the web anymore. You know what works? Craiglist, that's what works. Reddit works. Hacker News works. The old, pre-design-goober Google Apps interface worked.

I seriously want to punch a hipster every time I have to use an app that used to work and has now been designed to death.

Re:How the Web Became Unreadable by state on Wednesday October 19, 2016 @03:39PM (#12746998)
As a designer, I agree completely. The problem is: interaction design really is a discipline in its absolute infancy. It's not graphic design. It's not engineering. It's not architecture. Pretty much anyone can just pick it up and start doing it. And the people who decide to ship shitty designs you're complaining about are more concerned with 'pageviews' or 'installs' (and in turn, their bonus) than actual usability.

Compare the process by which an app or website design makes it out into the world to how a patch makes it into an open source project. Anyone can start programming, but to be accepted as a 'good' programmer you're inevitably vetted by other, better programmers. The ad-hoc peer-review of OSS actually works reasonably well. Most importantly: it can be very critical. Most designers I meet today have laughably thin skin.

Try comparing the most successful projects on GitHub to those on Dribble. Dribble makes my skin crawl.

Anyway, you're right. Most contemporary interaction design is absolutely awful. It's going to take time for the rules of the discipline to evolve. We'd probably see this improve a lot if the apps and sites we used weren't optimized for 'engagement'. They just look like slot machines designed by Portlandia characters.

Re:How the Web Became Unreadable by adrianratnapala on Thursday October 20, 2016 @12:58AM (#12749823)
Everything you say might be right, but there is something extra to jonstokes' comment: ametures and nerds often produce more functional sites than real designers.

The mechanism here is that whatever esthetic and psychological principles are in play, an interface must also present the needed info and functionality. Craigslist and HN do that in a more-or-less bullshit free way. UX designers can get caught up in other concerns.

In fact there is a systematic bias: since we know that users don't like too much information, UX pros will want to hide info and functionality. But since no one likes boring designs, they also want to add cooling-looking (i.e. distracting) stuff.

Re:How the Web Became Unreadable by flukus on Thursday October 20, 2016 @02:21AM (#12750085)
I find that once you're trying to hide info or functionality it's because you don't know the users workflow. Understanding workflow is the key to usability, at least with LOB apps, trying to cram everyone's needs into a single table or building UI's that are essentially skins over database tables make for some awful UI's.
Re:How the Web Became Unreadable by tluyben2 on Thursday October 20, 2016 @04:51AM (#12750688)
> cram everyone's needs into a single table or building UI's that are essentially skins over database tables make for some awful UI's

... which, after you learn how to use them, often work much faster than the alternatives.

There are anecdotes a-plenty here like our local (tiny) bank who held out replacing their terminal based with their Windows version because in tests the keyboard based, archaic, every-on-one-screen application was far more productive than the new one and this particular application is only to be used by seniors in this bank who, because of the size, are not replaced / added very often. The Windows version, although not even that well designed, has been created to be faster to learn for new employees and the screens have been designed to be aesthetically pleasing and therefor sparsely layed out over many more pages.

The old staff hates it, the new staff (not very many) is just used to this kind of easy to learn, nothing to master kind of thing.

They don't have to be exclusive though; what happened to the 'expert mode' in apps/applications? That button you ram if you are an expert and suddenly 100 screens are packed into one, keyboard navigation is switched on and I can do my work much faster than clicking HUGE easy to learn, text heavy buttons?

In a throw-away society, all this interaction design makes sense; no-one is at a job long enough to really get into software and you don't get through the trial period if you don't learn using it fast enough. In that regard you need big empty pages with videos explaining what everything does and a boned out interaction process that has been carefully thought out.

I think we need that if the budget is there, but I think we need the expert mode as well and that, as far as I have seen in my life time, (interaction) designers are not very good at packing dense nor is it needed; if you are an 'expert', you'll cope (or don't care in some cases) about the (interaction) design.

Re:How the Web Became Unreadable by digi_owl on Thursday October 20, 2016 @10:08AM (#12752280)
Those expert modes went away because invariably newbies would trigger it, freak, and bother tech support.

And frankly the mouse, and more recently touch screens, seems to have made interface designers ignore the value of haptic feedback.

Re:How the Web Became Unreadable by Can_Not on Saturday October 22, 2016 @03:48PM (#12770283)
Reminds when nvidia removed their control panel and replaced it with... I'm not sure what it was. There was 2 mostly blank white highly padded pages, a spinning 3d logo, and maybe a grand total of 4 input fields to edit? It was utterly useless. Around 8 years ago you could use a RegEdit to get the original back. I hope it's still possible. The original control panel was full of features and they simply removed them all.
Re:How the Web Became Unreadable by flukus on Thursday October 20, 2016 @05:23AM (#12750809)
The expert modes of seen (no many) have kind of been examples of what I'm talking about. User is adding a widget and it needs a category but category is not. So user has to go to category page, or in expert mode hit a key combo to bring up that screen. The easiest way for beginners and experts is to allow the user to add a category in the same workflow as adding a widget.
Re:How the Web Became Unreadable by digitalengineer on Thursday October 20, 2016 @08:51AM (#12751768)
What is called a UX person is often a UI person. Even Adobe's tool "Experience Design" is really UI Design. http://www.adobe.com/products/experience-design.html

If only there was room for a UX person as well. Let them do the 'Sprint 0' before someone even touches a computer.

Re:How the Web Became Unreadable by anotheryou on Thursday October 20, 2016 @06:35AM (#12751134)
Another thing are Photoshop designs that where never tested interactively.
Re:How the Web Became Unreadable by Silhouette on Wednesday October 19, 2016 @07:20PM (#12748582)
It's hard to disagree, but I think the problem is more fundamental: way, way too many people working in tech assume that because Google and Facebook and Apple and Microsoft are huge and financially successful overall, that means they know what they're doing and should be emulated.

This has been true in recent years with the trendy but awful design. It's not just the typography. The obsession with flat design and giving up all the distinctiveness and affordances of other styles might even be worse.

It's also been going on for a long time with assuming if Google says it in its guidelines for webmasters then it must be good, as opposed to being good for Google's search engine.

It's even going on with software, specifically the various libraries and tools these organisations produce. Some of those libraries and tools are competently executed, but few are as remarkable or transformative as the hero worship might suggest.

This culture of emulation naturally leads to the kind of bland, homogeneous, poorly conceived work that is all too prevalent in our industry today. How could it not?

Ironically, I was just reading another HN post about a jobs board for older geeks, and the related discussion about the endemic problem with ageism in our industry. What we are talking about in this discussion is literally what happens when you hire a bunch of very young, very inexperienced, very untrained people, given them very snazzy hardware for their very good eyesight and their very dexterous hands to work with, give them effectively unlimited resources but very limited accountability and management, and leave them to run the show.

Anyone who wants to do better certainly can do it, just by studying relevant fields like graphic design and usability and by acquiring the necessary skill and experience (or, for businesses, by hiring people like that). But unsurprisingly, the people who are willing to go against the grain tend to be those who have been around for long enough to have other ideas and to have seen the same sorts of mistakes made before, and who wants to listen to them when you can go watch someone from the Apple team wax lyrical about their new barely legible font, someone from the React team misunderstanding basic MVC, or someone from Google who has never run a small business web site in their life telling everyone what makes good quality content?

Re:How the Web Became Unreadable by nercht12 on Thursday October 20, 2016 @03:56AM (#12750445)
Eh... I think that's true in part, but I've also met people who really love that flat Metro design. It's hideous in my book, but it's trendy, yes, but that's because some people like it.

More so than that, looking at website design from a monetary perspective: It's fast, cheap, and easy. It takes alot less time to put together a sleek modern website that utilizes the flat but nifty new CSS3 features than sitting down at the drawing board and creating something truly beautiful... which, when you're done, may or may not turn out how you dreamed. With websites in high demand, it shouldn't be any wonder than a typical but FAST-and-CHEAP-to-produce site will win out for the majority of cases.

Re:How the Web Became Unreadable by tracker1 on Thursday October 20, 2016 @05:22AM (#12750801)
I actually really appreciate Google's Material Design... That said, many of the implementations skip or gloss over some of the nuances in web interfaces, and/or overdo aspects in practice. I also like a little more flat over the bubbly/hasbro toy look that was common in the late 90's.

That said, it's about nuances... In the end, I find that starting text only, and laying things out in a text editor (like an ansi menu screen) is a pretty good place to start... If you can't fit it on an ansi screen 80x25 for desktop and 40x50 for mobile, then you need to adjust your workflow to be simpler.

You don't need everything on one screen with magic scrolling effects... by the same note, if it's a simple form, you don't need to make it a wizard across six screens either.

Re:How the Web Became Unreadable by JoshMnem on Thursday October 20, 2016 @05:31PM (#12756360)
Not everything about Material Design is bad, but many of the implementations are bad, including many of Google's.

Problems with Material Design include:

    - overly bright/saturated colors
    - too much animation
    - obnoxious easings
    - an overly dry look -- kind of like formal stationary or plastic
    - centered text and content at the tops of pages (I don't know if the specification encourages this, but it's become more common)
    - bad usability with forms. A text input should be a box, not a line, and it doesn't need to distract users with animation when clicking on the input.
Re:How the Web Became Unreadable by tracker1 on Friday October 21, 2016 @01:56AM (#12758429)
I agree on the colors, it doesn't need to be pastels, that's easy enough to change.

Animation, if it doesn't detract, or actually adds to the experience, sure, but agreed, some of it is superfluous.

Easings, that goes with the animations.

The dry/stationary look, I think is intentional, and I like it.

Centered text/content is arguable, I think it depends on the form and can vary.

As to the text inputs being lines, I actually prefer the material way, it's closer to what you'd see on paper forms... it's less intuitive compared to what we're used to on a computer, less so when you compare to many paper forms. The boxing that you get in say Bootstrap, by comparison I find a little more distracting than the placeholder->label animation you get, which is similar, but different to a paper form... and works exceedingly well for phones/tablets, though less impressive on a desktop, but that leaves room for additional details.

Re:How the Web Became Unreadable by JoshMnem on Saturday October 22, 2016 @04:25PM (#12770416)
I don't mind pastel colors. Material Design doesn't recommend pastels -- they recommend garish, over-saturated colors.

The docs say:

"Material takes cues from contemporary architecture, road signs, pavement marking tape, and athletic courts. Color should be unexpected and vibrant."

Things like pavement marking tape, road signs, and athletic courts are not aesthetically-pleasing models of design, and it shows in the final result.

Recommended colors like #e91e63 and #ff5722 look terrible on many monitors. Looking away from the monitor leaves a reverse impression of the color in my vision.

These recommended color schemes are distractingly unpleasant: https://material.google.com/style/color.html#color-color-sch...

Many sites these days don't consider that some people get disoriented by animation. If I'm trying to read an article, and parts of the page are animating with parallax effect or growing/shrinking, it pulls my attention away from the content. I don't want components to flip over, bounce, or use other "cute" easings. I sometimes stop using websites just because of that.

> Centered text/content is arguable, I think it depends on the form and can vary.

Centered text is the Comic Sans of page layout. It's one of the tools that people who don't know about design reach for first. Centered text should only be used extremely sparingly, so that the viewer doesn't really notice it. Lately, centered text is becoming the focal point of web pages. Some sites are even creating "pyramids" of focus at the tops of pages, using centered text with a user profile picture on top. It looks really bad.

> As to the text inputs being lines, I actually prefer the material way, it's closer to what you'd see on paper forms

A web page is not paper, because you can't "write" anywhere on a webpage. It should be clear where one can enter text -- a line does not communicate that well.

Also, having the line animate when clicked on does nothing useful except distract. When I click on an input, I will know that it's focused by the existence of a cursor in the text area.

The end result is that multiple areas of a page are animating at the same time. The interfaces become confusing, because animation says "look at this part of the page", but multiple areas are animating without coherent reason.

Meetup.com's new app and color scheme is a recent example of the serious problems with Material Design. Even my group's members are complaining about it.

Basically, Material Design has a very strong personality, and it's the kind of personality that many people are not compatible with. In my opinion, it might be okay for a niche product, but is not a good choice for websites aimed at large audiences.

Re:How the Web Became Unreadable by Senji on Thursday October 20, 2016 @03:20PM (#12755282)
Whoever designed the original MS installation wizzard has brought so much pain to our world.
Re:How the Web Became Unreadable by Silhouette on Thursday October 20, 2016 @10:04AM (#12752237)
More so than that, looking at website design from a monetary perspective: It's fast, cheap, and easy.

I'm afraid this is probably the main reason flat design caught on. It's achievable by developers with little design background, and can be implemented with little more than a bit of boilerplate from some CSS framework for a web site or the equivalent in a UI builder for an app. No need to hire anyone with digital artwork skills or experience designing more complicated UIs, and no need to prepare and serve the associated assets as part of your site/app.

Unfortunately, from a usability and accessibility point of view, current trends in design and typography are still objectively awful in various ways, and from a brand distinctiveness point of view, it's still a severely limited style to work within. There's an (actually quite reasonable) argument that a lot of designers and marketers who promote branding aren't generating particularly good returns until you get to large, well established, well known businesses anyway, but the usability and accessibility flaws hurt everyone.

Re:How the Web Became Unreadable by freelancezombie on Thursday October 20, 2016 @02:50AM (#12750201)
Amen.
Re:How the Web Became Unreadable by knieveltech on Wednesday October 19, 2016 @05:35PM (#12747896)
I would agree that interaction design for the web is in it's infancy inasmuch as it still displays a tendency to stick it's fork in the power outlet when left unsupervised. Otherwise I disagree strongly. All of the design lessons learned leading up to the .com implosion have had to be collectively re-learned at least twice (remember jello mold layouts? eyeroll) in the last 15 years. The root problem: designers either refuse to make peace with the fact that layout and control interfaces have been largely solved problems for close to 20 years now, or they fail miserably at conveying these limitations to potential clients.
Re:How the Web Became Unreadable by state on Wednesday October 19, 2016 @06:45PM (#12748366)
I'm not saying progress isn't happening — I'm saying that there's a big difference between a discipline and what interaction design is in 2016.

I think these incremental steps are good, but it's going to take the equivalent of the Bauhaus to solve this problem. You need a strong foundational movement to anchor people's work. You're right that the problems have been solved, but they aren't being upheld very well.

Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @06:59PM (#12748445)
A third problem, they have to accept that they don't have complete control, only suggestions.
Re:How the Web Became Unreadable by gcb0 on Thursday October 20, 2016 @03:51AM (#12750426)
nope. it's not. everyone who studied industrial design have it down to a science. what happens is that webdesigners and silicon valley ued/UX people came from graphic design. so it's new to them. and the industrial design people are shunned away just like system analysts are on the coding side.
Re:How the Web Became Unreadable by freelancezombie on Thursday October 20, 2016 @02:42AM (#12750164)
Designer here, how can we solve this? I'd love to have my work peer reviewed because design is so subjective and I feel like I'm probably making elementary mistakes despite learning for years.
Re:How the Web Became Unreadable by tracker1 on Thursday October 20, 2016 @05:15AM (#12750781)
Serious suggestion... Open up a text editor, and lay out your functionality in 80 columns wide, and 25 lines high... This is how it was in the really old days with text interfaces... everything comes up fast, you can create boxes to isolate information, but literally can only fit so much text on the screen... Now, take this, and turn it into a relatively scaling gui... for mobile, go 40x50.

There is something to be said from experience as an ansi artist and a sysop in the bad old days before the web.

Re:How the Web Became Unreadable by anotheryou on Thursday October 20, 2016 @06:49AM (#12751201)
One big problem I see is, that power users need something quite different than first time users. You can make some compromise by tucking away advanced features without removing them, but in general it's still an issue.

First time users are probably what you focus on, the rest just has to be a tad better than the competitors. First time users need to be convinced by pretty design and a super simple linear workflow that solves just one problem.

Power users couldn't care less about design (SAP is still alive). They love it feature packed and want to access as many options as possible with few clicks. The extremes are icons without labels, color coded shortcuts on every keyboard key¹ or command line interfaces.

¹Avid-Keyboard for Video editing: http://www.drted.com/IMG_1225.JPG color coding in general is mostly ugly, but helpful.

edit: but in the end there is just a lot of bad design, that at best makes things pretty, but often not more useful.

Re:How the Web Became Unreadable by Terr_ on Thursday October 20, 2016 @04:41PM (#12755957)
IMO the key point to remember is that power-user modes aren't simply bonus pieces, but different workflows for different needs.
Re:How the Web Became Unreadable by tracker1 on Friday October 21, 2016 @01:58AM (#12758438)
But it's easy enough to initiate those behind menu options, with hotkey combinations available in general... That's how advanced usability options are usually done. You don't have to show it all onscreen at once.
Re:How the Web Became Unreadable by nercht12 on Thursday October 20, 2016 @03:05AM (#12750250)
In case you haven't read this yet: http://www.joelonsoftware.com/uibook/fog0000000249.html

It's old, but still useful.

Re:How the Web Became Unreadable by turar on Thursday October 20, 2016 @01:44PM (#12754420)
Re:How the Web Became Unreadable by coldtea on Wednesday October 19, 2016 @11:36AM (#12744701)
>You know what works? Craiglist, that's what works. Reddit works. Hacker News works.

Political views aside (and the post doesn't concern those either), this is quite relevant:

https://signalvnoise.com/posts/1407-why-the-drudge-report-is...

Re:How the Web Became Unreadable by lostsock on Wednesday October 19, 2016 @08:32PM (#12748989)
I have no idea where to look on that page (meaning the Drudge Report website).

Maybe once you're "used to it" it becomes easy to parse but I've just spent a minute looking at it and I'm not even entirely sure what the site is about? It's compared to mainstream news sites so is it meant to be a news site?

For example the main headline right now is "TONIGHT: HEAVYWEIGHT CHAMPIONSHIP!" What does that even mean?

Re:How the Web Became Unreadable by coldtea on Wednesday October 19, 2016 @09:09PM (#12749181)
>I have no idea where to look on that page

Everywhere? It's a page full of selected news headlines. You're not supposed to look at some particular place (except the big letter, highlighted few headlines that are presented as the most important), just to check which ones you want to open.

So, not totally unlike the first page of HN.

>For example the main headline right now is "TONIGHT: HEAVYWEIGHT CHAMPIONSHIP!" What does that even mean?

That tonight is the big battle between Hillary and Trump?

Re:How the Web Became Unreadable by lostsock on Wednesday October 19, 2016 @11:34PM (#12749592)
> So, not totally unlike the first page of HN.

The front page of HN is a single list with headers at the top of the page and a footer at the bottom. It is a numbered list which shows me the title of the article, #votes, #comments, the domain name, who submitted it and the time since posted. At the bottom of the page there is an FAQ to explain to me what the page is if I've never been there before. Even if I've never heard of it before the title "Hacker News" gives a good indication of what it is.

The drudge report has none of that. What are the three columns? Why is there a single column of content above that? How is the content divided / presented, is it just random? How fresh is the content? Where do the links lead? Are the links user submitted or is it run by someone? There is precisely zero context on who the page is by or what the site is. In addition, in the few places where I am given a picture for context which is clearly linked to a story I can't even click on the image to take me to the story.

Baffling that someone could think this is a well designed site.

Edit: After searching on Wikipedia to discover what the Drudge Report actually is I'm still far from impressed. For an example of what I'd consider to be a good "aggregation site" here is one http://www.jimmyr.com/

Re:How the Web Became Unreadable by coldtea on Thursday October 20, 2016 @05:36AM (#12750871)
>The drudge report has none of that

Because it doesn't need most of them. It doesn't have comments or voting -- just suggests stories the Drudge guy likes.

>What are the three columns?

Just 3 columns.

>Why is there a single column of content above that?

Because those are the "headline" stories -- as evident by the larger font too.

>How fresh is the content?

Quite fresh/breaking.

>Where do the links lead?

To news stories. Just clicking one or two makes that evident.

>Are the links user submitted or is it run by someone?*

It's the Drudge Report -- so, we can assume it's Drudge's report.

These questions are basically just questions someone just landing there might have. Not issues that hurt the actual readers of the site -- like the one's the original post complaints about.

Re:How the Web Became Unreadable by turar on Thursday October 20, 2016 @01:51PM (#12754505)
It's actually very similar to layout of any major newspaper website, e.g. NYT.
Re:How the Web Became Unreadable by adrianratnapala on Thursday October 20, 2016 @01:06AM (#12749844)
> So not totally unlike the first page of HN

In fact I find the HN front page more than a little overwhelming too. Over time, I have learned the content is worth the parsing effort.

BTW: I assumed "heavyweight championship" referred to boxing, not to politics. See the problem?

Re:How the Web Became Unreadable by coldtea on Thursday October 20, 2016 @05:31AM (#12750848)
>In fact I find the HN front page more than a little overwhelming too. Over time, I have learned the content is worth the parsing effort.

I'll bite: what kind of news website you don't fine overwhelming?

>BTW: I assumed "heavyweight championship" referred to boxing, not to politics. See the problem?

That's not about the site's design though, just the phrasing of some particular headline.

Re:How the Web Became Unreadable by adrianratnapala on Thursday October 20, 2016 @05:44AM (#12750901)
> I'll bite: what kind of news website you don't fine overwhelming?

Traditional blog-like fromats, e.g. Slashdot, where each headline comes with the top para, which you can skim. If you don't skim it, then it's welcome filler spacing out the headlines.

Of course, content matters more than presentation. HN is better than Slashdot, and probably needs to keep its denser format.

>>BTW: I assumed "heavyweight championship" referred to boxing, not to politics. See the problem?

> That's not about the site's design though, just the phrasing of some particular headline.

The problem is inadquate info on the front page. I.e. only getting a headline.

Re:How the Web Became Unreadable by imtringued on Thursday October 20, 2016 @08:14AM (#12751598)
It's just a bunch of links. Click on anything that catches your eye. Think of it as a hand curated static hackernews.
Re:How the Web Became Unreadable by jonstokes on Wednesday October 19, 2016 @11:39AM (#12744730)
That's a great link. I agree with all of it.
Re:How the Web Became Unreadable by adrianratnapala on Thursday October 20, 2016 @01:05AM (#12749837)
I had to confirm, but Drudge is still unreadable to me. It looks too much like Facebook.

Both of them emulate tabloid newspapers (Drudge at least does it on purpose). But that's why I don't like to read them. Small bits of information everywhere, unsatisfactory individually, yet too disorganised to be treated collectively.

Re:How the Web Became Unreadable by pc2g4d on Wednesday October 19, 2016 @02:43PM (#12746491)
But the mobile experience sucks :-(
Re:How the Web Became Unreadable by robk on Wednesday October 19, 2016 @05:17PM (#12747755)
On mobile use idrudgereport.com - it sequences the columns as one and is far more readable
Re:How the Web Became Unreadable by cynwoody on Thursday October 20, 2016 @02:08AM (#12750032)
On my S7 Edge, the page is too small to read (except for the headline, obviously).

However, I can pick a column and double-tap it. The Android browser smart-zooms, and I can read the content just fine. If something's too small, I can finger-spread.

For instance, it's easy to smart-zoom the link list in the center column, scroll down to a columnist, finger-spread to increase the target size, and click through to his latest.

Re:How the Web Became Unreadable by wott on Wednesday October 19, 2016 @10:15PM (#12749388)
The cancer has now spread to each professional, industrial, each institutional site I use. One after another, they fell into the mobile-friendly but desktop-unfriendly and any-real-use-unfriendly fad: white space everywhere, flat design, white text; the amount of information on a screen has been divided by 2, by 3, by 4, I don't know, with wide spaces on the sides, with huge vertical space between each line of information, and each 'cell' containing fewer pieces of information. Oh, and bloody fat flat meaningless icons everywhere.

Was it at least to add features? to improve features? No, there are less features, it takes more operations to achieve the same features, and there is a whole new set of bugs, while the previous set had been corrected along the years.

Moreover, the result is generally more sluggish and ressource-consuming than the previous version.

Re:How the Web Became Unreadable by viraptor on Thursday October 20, 2016 @12:16AM (#12749700)
There are practical reasons for it. My business website gets 98% mobile traffic. Pretty much anything I'll do about it, I'll do with mobile on mind. If the original design wasn't responsive by default, I don't think I'd even implement a different view for the desktop.
Re:How the Web Became Unreadable by DocTomoe on Thursday October 20, 2016 @02:42AM (#12750162)
Maybe you get 98% mobile traffic because your site is unusable on desktops?
Re:How the Web Became Unreadable by viraptor on Thursday October 20, 2016 @05:16AM (#12750782)
No, it's a landing page and virtually all visits are from mobile devices. It's the first click of unique visitors - they didn't have the choice of the platform.
Re:How the Web Became Unreadable by js8 on Wednesday October 19, 2016 @12:30PM (#12745237)
> Designers are ruining software in general.

I agree with you. But what I find hilarious about it is that in the 90s, there was a meme that software engineers cannot do usability very well, and you need specialized designers.

I think it all comes down to humility. Think about and respect the user. Do usability studies and follow their results, like Microsoft used to do in 90s. Don't let your notions of aesthetics overrule the needs or wishes of the users, and especially wish for things not to change.

Re:How the Web Became Unreadable by eitland on Wednesday October 19, 2016 @01:08PM (#12745584)
Not saying this is always the case but I wonder if, in some of the cases, this is what makes it hard for designers to get accepted in open source:

the fact that many of the developers are also users and as such are pretty opinionated while the designers that come to open source might often be very eager to "set their mark" on something?

Re:How the Web Became Unreadable by matt4077 on Wednesday October 19, 2016 @04:44PM (#12747511)
I doubt there are many designers working on OSS who don't also use it.

I' even doubt the premise that there are terrible open source UIs created by designers. The vast majority of OSS GUI apps were probably styled by programmers, and I think they proved quite well over last 20 years that they chose well when not becoming designers.

The problem with design is also that it doesn't work very well in the "bazaar" style of development. Consistency is possibly the single most important feature of good design, and it gets hard to achieve without central authorities.

Re:How the Web Became Unreadable by EdiX on Thursday October 20, 2016 @01:48AM (#12749976)
GNOME employs professional designers and produces consistently the worst designs in open source: kill features left and right in the name of "simplicity" then add excessive padding to what's left all in service of achieving that "ugly but useless" state that everyone loves.
Re:How the Web Became Unreadable by js8 on Thursday October 20, 2016 @05:01AM (#12750721)
Gnome 2 and KDE 3 were IMHO the best - well designed for usability, traditional, consistent, with good guidelines. I think those prove that it can be in OSS.

However, I don't think users care that much about consistency, unfortunately (even though I think it's important aspect of design). Look at web, every website is different and it's considered a good thing by designers. There is no consistency on web and yet desktop apps struggle to compete.

Re:How the Web Became Unreadable by symlinkk on Thursday October 20, 2016 @03:25AM (#12750322)
I've heard many people make the same complaints you do about GNOME but I personally think it is the most polished and best designed desktop on Linux.
Re:How the Web Became Unreadable by tripzilch on Saturday October 22, 2016 @07:19PM (#12771040)
OSS interface design is really crazy, IMHO. Even quite popular software such as GIMP and InkScape, which I myself use all the time, have some (again, IMHO) absurd UI mistakes.

With GIMP it's the sliders in the tool options. Once you have them figured out (the trick is, they behave differently when you drag on the top half of the slider or the bottom half ... it's indicated by the cursor changing, but still) they're kind of usable, but still awkward. If you don't know how they work (and they're quite unlike any other GUI widget I've encountered), you click and now your brush size is 1233.12 pixels, so you just decide to enter the value manually by keyboard. There's a couple of truly useless default values for some tools. Third, if you want to adjust or create a new brush, or gradient, the workflow has about 2 popup dialogs too many. I could go on ...

In InkScape, my main beef is the gradient editor. The old one was awkward and counter-intuitive when adding new stops. Then they made some huge upgrades (honestly, a lot of great improvements btw), also changed the gradient editor. Now it's slightly less awkward and slightly less counter-intuitive, but not much.

These are two great pieces of software and I love using them for the most part (although GIMP really needs to grow up and support 16 bit colour), it's just that these are some really odd choices for a couple of UI widgets that get a serious amount of use in most workflows. And I don't understand why, they could literally implement a design based on any vaguely similar control widget in other software and it would be 10x easier to use. Yet they choose to roll their own very unique behaviour that honestly just doesn't work very smoothly.

Re:How the Web Became Unreadable by eitland on Wednesday October 19, 2016 @11:00PM (#12749492)
Yes, that is why I tried to frame my comment as a possibility, not truth : )
Re:How the Web Became Unreadable by js8 on Wednesday October 19, 2016 @01:42PM (#12745906)
I wouldn't judge designers this way. I think they are users too, but they have a certain aesthetics, that can be even more subjective than, say, software architecture. And in OSS you cannot really do usability studies, it's expensive (although commercial companies don't do them much today either, I think).

I think the problem really is lack of humility of some designers, which was trend-set by Steve Jobs. SJ didn't do what users wanted, he had a very strong sense of his own aesthetics (lack of buttons, for instance). This IMHO works if you can create fashion trend around it, but otherwise, it leaves a lot of people (maybe even majority) in the cold.

Re:How the Web Became Unreadable by ozgung on Thursday October 20, 2016 @03:43AM (#12750388)
No, this is the most common misconception about Steve Jobs. It's like another cancer affecting the young entrepreneurs and designers.

He didn't have strong opinions on many things, he had a very compotent team and he continually pushed his teams to their limits.

iPhone was the result of a long and iterative design process involving many smart people.

Here is the ancestor of the iPhone from 1983: http://gizmodo.com/279688/apples-original-iphone-1983

Apple was working on the tablet project (iPad) long before they were working on the phone project. First iPhone designs indeed had physical buttons like iPods of the time. Then they decided to marry the phone project and the tablet project. Hence a phone with a multi-touch screen.

Of course all of these are marketed as if Steve Jobs was a genius and everything was so obvious to him from the beginning. That's just not true.

Re:How the Web Became Unreadable by duckmysick on Wednesday October 19, 2016 @02:20PM (#12746280)
> Do usability studies and follow their results, like Microsoft used to do in 90s.

Isn't Ribbon UI based on such usability studies? Yet it's something that's constantly being criticized.

There must be more to it than just following the studies.

Re:How the Web Became Unreadable by js8 on Wednesday October 19, 2016 @02:31PM (#12746361)
You're right. And I am one of the people criticizing ribbon, because I think menus and toolbars have different purposes that shouldn't be conflated (menu is for all possible UI actions with no possibility for user to customize, while toolbar is for most common UI actions and other interactive elements with possibility to customize). With ribbons, the possibility of customization is gone.

But to the point, I think the "more to it" is simply inertia of existing user base. Which is no small consideration apart from just usability.

Addendum: Actually, lack of customization in modern software is also very interesting topic for a discussion.

Re:How the Web Became Unreadable by Retra on Wednesday October 19, 2016 @08:12PM (#12748882)
Why can't you customize ribbons?

Anyway, I don't understand your distinction there, since every part of software can be customized however you like. Most users don't customize, and don't have any need to if the the software was properly designed for their use-case.

Re:How the Web Became Unreadable by js8 on Thursday October 20, 2016 @04:56AM (#12750704)
> Why can't you customize ribbons?

Two reasons. First, you don't want to, just like you don't want to customize main menu. There should to be a place that has every option, which you cannot unintentionally mess up.

Second, ribbons are very carefully designed for looks, and it makes them hard to customize. I think it could be done, it's just not trivial.

So, for example, in MS Office, they don't bother with customization. If you want to look at how customizable software looked like in the past, look at for instance AMI Pro. You could redefine keyboard shortcuts and toolbars any way you liked.

And we are not even talking about software like Emacs, which can be customized very deeply.

I think some users would customize, it's very paternalistic to think that they wouldn't, and it would make them more productive. But it's just not in the fashion right now.

Re:How the Web Became Unreadable by flukus on Thursday October 20, 2016 @02:23AM (#12750103)
> Most users don't customize, and don't have any need to if the the software was properly designed for their use-case.

I don't think it's possible to design general purpose software like word to any specific use case. There are simply too many users and too many use cases, from grandma writing a letter to professionals doing mail merges (or whatever people do with word).

Re:How the Web Became Unreadable by Retra on Wednesday October 19, 2016 @08:11PM (#12748875)
Why, because people complain about it? Aren't you just questioning the value of usability studies by employing vague usability anecdotes, which when collected would form a study?
Re:How the Web Became Unreadable by notacoward on Sunday October 23, 2016 @09:44AM (#12773523)
In other words, we used to have developers who don't respect users, now we have designers who don't respect users. The users are pretty much where they were before, plus we get to have arguments between developers and designers. If the average farm was run like the average software company, all the animals would be dead within a week except for one cow/chicken/tractor hybrid optimized to maximize karma on HN.
Re:How the Web Became Unreadable by viraptor on Thursday October 20, 2016 @12:20AM (#12749710)
> Do usability studies and follow their results

You can't win. Gnome does usability studies and follows them, which gives them vocal opponents who don't want their software dumbed down.

Re:How the Web Became Unreadable by gurkendoktor on Thursday October 20, 2016 @03:59AM (#12750463)
> But what I find hilarious about it is that in the 90s, there was a meme that software engineers cannot do usability very well, and you need specialized designers.

I think what's changed is that engineers do not work in a vacuum anymore. You can follow Apple's or Google's UI well-known guidelines with a little branding and your app will be fine. Of course, that requires humility as well.

Re:How the Web Became Unreadable by scrollaway on Thursday October 20, 2016 @04:31AM (#12750594)
It's also true. But really the core of it is that usability is hard. A lot of ux designers cargo cult it, a lot of techies don't give it a second thought and now we are all in this mess.

To be clear though ux designers are often better than non-ux people but people confuse "designers" with ux designers.

Today, it is not a requirement of designers to build something usable. A lot of designers don't even build something interactive, just a Photoshop design that has to look good.

The necessity of good ux on a site is as apparent to somebody that doesn't know ux as the necessity of a test suite is to someone who has never programmed.

Re:How the Web Became Unreadable by Senji on Thursday October 20, 2016 @03:28PM (#12755329)
Screw the god damned ribbon menu interface!
Re:How the Web Became Unreadable by chrisdotcode on Wednesday October 19, 2016 @11:31AM (#12744657)
The usability issues compound when that page was created with 1.2MB of JS (and another 2MB of ads), and I have to see a loading spinning wheel when it could have been easily been static content.

...And then when the page loads, I accidentally click an ad instead of a link because the ad moved over the content that I was reading to offer me 10% of joining the exclusive mailing list.

Re:How the Web Became Unreadable by digi_owl on Wednesday October 19, 2016 @12:54PM (#12745431)
Yeah you would have thought that constantly rearranging pages would have been something that went away alongside dialup...
Re:How the Web Became Unreadable by Declanomous on Wednesday October 19, 2016 @02:32PM (#12746377)
This is literally the reason why I use ad block. I don't mind ads, but I can't stand webpages where the ad drops in an changes the whole layout. Congrats, you win 0 revenue from me!
Re:How the Web Became Unreadable by eric_h on Wednesday October 19, 2016 @05:58PM (#12748072)
Ditto - especially when I'm halfway through the first paragraph of an article and it slides it down offscreen, so I scroll down to keep reading, then the ad goes away and the place I was reading goes back up off screen. It's criminal.

Further, on my phone especially, I like to read articles while on the train. My trip has cell signal at every stop along the way, but not between stations. Before Apple allowed adblockers in Safari, I'd have about a 1/10 chance of actually getting the article to load before I lost signal. Now, it works great just about every time.

Re:How the Web Became Unreadable by this-dang-guy on Wednesday October 19, 2016 @11:06PM (#12749508)
I watch my ublock log to decide if I'm ever visiting a site again - if the log has more than just cdns and maybe a google ad or too - I'm history.

I deliberately set it to allow the bing/google ads and the analytics, but I'm not allowing everything under the sun.

Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @07:11PM (#12748528)
This should be something the browser handles. Only register a click of the element was there a few milliseconds ago when you "mentally clicked".
Re:How the Web Became Unreadable by zeveb on Wednesday October 19, 2016 @01:07PM (#12745572)
> I seriously want to punch a hipster every time I have to use an app that used to work and has now been designed to death.

Me too. In fact, it concerns me how angry stupid decisions make me these days. I just want to sit folks down in a chair and ask them why they hell they broke something that needed no fixing. It wasn't a problem, and now it is. I want to quote the 90s classic Billy Madison at them:

> Mr. Madison, what you’ve just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul.

I read websites on a daily basis where image loading is broken without JavaScript, and where focusing the page takes over a second while it loads images — when HTML has supported images for over two decades. I read websites where even with every blocker I know of used at once can't keep them readable. I use software clearly designed to only be usable by a teenager with perfect vision and thirteen thumbs. Why do people do this?

Re:How the Web Became Unreadable by braveo on Wednesday October 19, 2016 @07:05PM (#12748493)
> Me too. In fact, it concerns me how angry stupid decisions make me these days.

Are you me? I'm the epitome of the old grumpy programmer. I have this love/hate relationship with technology. One the one hand I still love it, on the other hand I hate 99.9% of the tech I come into contact with because it's always shit for some reason or other.

Re:How the Web Became Unreadable by protomyth on Wednesday October 19, 2016 @09:00PM (#12749139)
Me too. I had a true rage moment when I open the Clock app on iOS 10 and discovered some weasel of a designer had changed the colors to some orange / black scheme for no reason. It's harder to read and clownish looking.
Re:How the Web Became Unreadable by Declanomous on Wednesday October 19, 2016 @02:39PM (#12746453)
Because HTML isn't sexy.
Re:How the Web Became Unreadable by the_other on Thursday October 20, 2016 @07:19AM (#12751344)
It freakin' is!! Well crafted, semantically rich markup can be a beauty to behold. It's a shame webapps have obscured the craft behind an opaque veil of nested `<div>` tags.
Re:How the Web Became Unreadable by usaphp on Wednesday October 19, 2016 @11:41AM (#12744757)
> "Designers are ruining software in general. iTunes, the iOS music app, and Google Maps are just a few pieces of software that started out relatively usable"

Did it ever occurs to you that they had far less functionality when these examples were created? Backend programmers kept piling functionality into these apps and at some point no matter how good a designer is it just gets overwhelmed.

Re:How the Web Became Unreadable by treehau5 on Wednesday October 19, 2016 @11:46AM (#12744816)
> Backend programmers kept piling functionality into these apps and at some point no matter how good a designer is it just gets overwhelmed.

Wow that's the first time I have heard the problem phrased this way. Usually it's the other way around -- the designers and product leads want to pile on so many features and the backend devs can't keep up, so the codebase turns into a rotten pile of shit.

Re:How the Web Became Unreadable by mianos on Wednesday October 19, 2016 @05:02PM (#12747631)
There was a lot of functionality added so to address this, they reduced the contrast of all the fonts? Nope. A more likely story is, as they added more functionality they delegated what could have done by people with less skills than a programmer because there are not enough of them. The end result is the people who care about well something works are just working on the program. The rest of the hangers on are trying to make their mark by using uber cool typography. I'll be the first to admit the lighter fonts look cool but they don't help you with your real job.
Re:How the Web Became Unreadable by acveilleux on Wednesday October 19, 2016 @02:19PM (#12746270)
How that story goes seem to be a cultural thing depending on the org culture. I've seen places where the loop goes:

1. BizDev and/or Sales identify a feature set that would enable a deal or broaden the market suitability.

2. Dev team tasked with adding feature XYZ.

3. Designer brought in to figure out how to add the feature to the UI with minimal effort.

4. Repeat.

I think this version is much more common in enterprise software and less so in mass consumer stuff. As we all know, enterprise software is unsexy and not worthy of YC/Startup culture. High touch sales also favors fewer deals with more customer leverage and really fat commissions for sales people.

Re:How the Web Became Unreadable by douche on Wednesday October 19, 2016 @06:53PM (#12748412)
Yup. I don't know how many times we've shoe-horned in a feature because it is a "must-have" for some prospective customer, and they either don't end up purchasing, or they purchase, but the must-have feature never gets used. It lingers on, forever, in ratty old functions and crufted-up database tables, and cognitive load.
Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @07:02PM (#12748464)
I've been at a few companies that have failed because they were letting customers design their product. As in sales reps would meet with customers who would buy the product if we added x, y and z which they found absolutely critical.

Customers don't have to consider things like applicability to other customers, stability, performance or maintenance.

Re:How the Web Became Unreadable by ThomPete on Wednesday October 19, 2016 @02:18PM (#12746266)
I don't think thats actually true. Designers are mostly very good at not adding too much because it goes against their aesthetic mission.

What you are talking about is product people or product owners not designers.

Re:How the Web Became Unreadable by mianos on Wednesday October 19, 2016 @05:18PM (#12747766)
Do you think it's the product people asking for grey fonts on a light grey background? (What the article is saying).
Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @07:08PM (#12748510)
> Designers are mostly very good at not adding too much because it goes against their aesthetic mission.

That's what's fashionable today (or yesterday? I can't keep up), but it hasn't always been the case.

Re:How the Web Became Unreadable by ThomPete on Wednesday October 19, 2016 @07:22PM (#12748603)
Can you elaborate? When wasn't it been the case?

For the last 20 years I have been doing this it was the case. Before that too.

So not sure what you are referring to.

Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @07:25PM (#12748618)
~10 years ago UX was all about adding animations, glow effects and colors as hints to the user. Colors are still used (but much more sparingly) and animations and glow effect have fallen out of fashion.
Re:How the Web Became Unreadable by ThomPete on Thursday October 20, 2016 @10:18AM (#12752362)
Not sure what you are talking about.

You sure you are not confusing campaign sites with actual digital tools and resources? It's never been a trend by designers to want to overcomplicate the design. The strive for whitespace runs so deep in most designers that you simple don't get the used car salesman mentality where every little pixel left untouched is one to much.

Re:How the Web Became Unreadable by flukus on Thursday October 20, 2016 @06:47PM (#12756841)
Not confusing it with campaign sites, I'm talking business/productivity apps.

It's entirely possible my experience was atypical, the I did a lot of reading about UX at the time and this seems to be what the "best practice" was at the time.

So if a dialog was shown the best way to do it was to have the dialog expand from the clicked element for instance. Now dialog's are frowned upon.

Re:How the Web Became Unreadable by noobiemcfoob on Wednesday October 19, 2016 @02:34PM (#12746392)
I've been involved in a handful of projects that fell into a situation were UI development was much slower than backend development.

Specifically, one was primarily a visualization tool. It was trivial to add various data transformations. However, the UI to render and interact with any one of those transformations would take substantially longer.

Re:How the Web Became Unreadable by joesmo on Wednesday October 19, 2016 @01:43PM (#12745920)
I haven't seen any new functionality in iTunes or Google Maps in years. I'm sure there are new features, but the basics have been the same for going on a decade now. Seems like they are just redesigning the UI to piss people off, just like every other clueless company out there. If you can't figure out how to make a clean map or music player interface, you're not a designer.
Re:How the Web Became Unreadable by jonstokes on Wednesday October 19, 2016 @03:25PM (#12746904)
This. It's just UI churn, and it's miserable. My wife /hates/ it when I do an OS update, because she has to re-learn how to do the same stuff.
Re:How the Web Became Unreadable by Can_Not on Saturday October 22, 2016 @03:49PM (#12770289)
I doubt that was the case. I'm not familiar with those specific cases, but typically in my experience when the padding increases, the usability and feature count drop exponentially.
Re:How the Web Became Unreadable by gurkendoktor on Thursday October 20, 2016 @04:09AM (#12750503)
iTunes 12.0 was the worst update to the iTunes UI ever, and its only new feature was support for Family Sharing, which is mostly a backend/store feature. It was 100% a pointless UI overhaul.
Re:How the Web Became Unreadable by DrScump on Wednesday October 19, 2016 @05:53PM (#12748033)

  Designers are ruining software in general.
Or, is it that designers making decisions in a vacuum are ruining software in general?

One huge problem with interface design in industry segments for which I am a heavy/detailed user is that the major design choices are made by people who have never actually used the system in question and seek no input from those who have (e.g. Focus Groups, or simply observant-to-potentially-annoying-degrees users like myself).

Case in point: ticket management and sales systems. Example 1: Ticketmaster's mobile resale interface that was replaced in 2014 or so. It was so stupid that if you were seeking, say, 3 tickets for an event, it would show you all listings offering 3 or more... even if you could not possibly purchase 3 from those sets! Many customers unknowingly bought more tickets than requested. Any knowledgeable user would have spotted that; I did in 10 minutes. It remained unchanged and without warning until the whole site was redone.

Example 2: Tickets.com "My Tickets" account interface. In the general case, a given ticket has a barcode; they changed the mobile site to display the barcode when you drill down to ticket detail. Nice idea, since you could then just show your phone at the gate if you forgot your hard tickets. Anyway, also, in many cases, a ticketholder may want to make a note pertaining to a given ticket, e.g. "Given to Dave and Carolyn for anniversary; don't resell these, you idiot."

So, in Spring of 2014 (I think), they decided to have the desktop system allow display of barcodes as well. Um, OK. However, they implemented this by having that overlay/replace the Notes, so therefore you could not only not see any given note, you could not even see that any note had ever been entered. See the hazard here? Poor Dave and Carolyn get shut out at the gate and embarrassed because you later resold their tickets because your careful notation was silently disposed of.

Anyway, after I pointed that out to them, their solution was to roll back and give up on the barcode display feature altogether, rather than provide access to both.

All of these problems (and many others) could have been avoided simply by inviting and encouraging feedback from your power users before tearing out your load-bearing walls of code.

Re:How the Web Became Unreadable by Humdeee on Wednesday October 19, 2016 @11:35AM (#12744691)
Changing for the sake of change as the primary reason usually never works well with an established user base. Other examples are the Nike+ web and mobile interface, Blizzard's Battle.net 2.0 (labelled by the community as 0.2), the hotmail email client portal, and the Windows 8 UI in it's entirety.
Re:How the Web Became Unreadable by braveo on Wednesday October 19, 2016 @06:47PM (#12748379)
I haven't updated my iphone because I read the notes and one of the things it does is give me a "new and improved" maps application.

The last time apple did that to me I stopped being able to turn randomize on and off in the music app (they did eventually bring it back, but I was floored that it was ever removed in the first place).

The thing is, I have exactly 0 complaints about the map app. They can only make it worse.

So I'm avoiding the entire update because I'm afraid they're going to do to the map app what they did to the music app.

Re:How the Web Became Unreadable by mhurron on Wednesday October 19, 2016 @12:52PM (#12745415)
> Reddit works

You know what I really hate about reddit? The inconsistency of the links. If the link is a self.subreddit link, it goes to the discussion thread, if it was a submitted link to a location outside of reddit, the link goes to that page and to see the discussion thread you have to click on the small 'comment' link.

I wouldn't say reddit works any more than a 'designed to death' site, just that it hasn't been 'designed to death.' It is full of it's own problems.

Re:How the Web Became Unreadable by swiley on Wednesday October 19, 2016 @01:48PM (#12745972)
Where else would a self.reddit link go? Also, the comments link always goes to the same place.
Re:How the Web Became Unreadable by mhurron on Wednesday October 19, 2016 @02:24PM (#12746310)
But the link does not always go the the same place. I personally am always clicking on external links when I meant to go to the discussion page. I would have the main link always go to the discussion page, if there is an associated external link, have it listed under the main link. Lets see if I can get this to show what I mean (grabbed from the front page)

    What is the most 2000s thing you can think of?
    submitted 5 hours ago by enormous-radio to /r/AskReddit
    4741 comments share

    Police vehicle rams protesters at anti-U.S. rally in the Philippines  
    Link: somewhere.latimes.com  
    submitted 7 hours ago by wilson_rawls to /r/news
    561 comments share
The main target is consistent, there is a clear external link if it exists. Probably could drop the Link: part.
Re:How the Web Became Unreadable by Deimorz on Wednesday October 19, 2016 @03:38PM (#12746990)
The way I think of it is that clicking on the title is taking you to the content. For a self-post, the content is posted on reddit itself, so the content location is the same as the comments page.

That being said, they've made a few steps toward something closer to your suggestion in some places. For example, if you do a search, the search results behave this way, where clicking the title always takes you to the comments and there's a separate link (with a chain-link icon) to go to the linked content.

Re:How the Web Became Unreadable by CamelCaseName on Wednesday October 19, 2016 @05:47PM (#12747988)
What do you mean 'they'? Commenting from the wrong account? ;)
Re:How the Web Became Unreadable by Deimorz on Wednesday October 19, 2016 @06:29PM (#12748265)
Last Friday was my last day at reddit, so "they" is appropriate now.
Re:How the Web Became Unreadable by the_duke on Wednesday October 19, 2016 @06:17PM (#12748195)
I agree.

The same thing annoys me here on HN.

Re:How the Web Became Unreadable by gabemart on Wednesday October 19, 2016 @07:20PM (#12748590)
> If the link is a self.subreddit link, it goes to the discussion thread, if it was a submitted link to a location outside of reddit

The link goes to the content, wherever that is. Reddit was designed to share content. In the early days they didn't even have comments.

Re:How the Web Became Unreadable by BjoernKW on Thursday October 20, 2016 @06:06AM (#12751000)
It's not "designers" ruining software, it's wrong or misaligned incentives and goals. Most software isn't designed with (only) the user in mind or even just with respecting the user at all. With many free software products it's a commonly accepted view that you're not the customer but the product. In case of music apps licence restrictions are involved as well. It's probably not entirely wrong to say that apps like iTunes are in part designed to meet the requirements of lawyers, which in most cases won't align with those of the users.

Moreover, developers are ruining software as well, just in different ways. Many developers focus on getting the internal design (design patterns, architecture, database design, whatever) of a software product right but tend to neglect the external, user-facing design because "UI is just a minor detail" real engineers can't be bothered with. Just have a look at applications like SoapUI or pgAdmin. They do a great job in terms of functionality but it's obvious that good usability wasn't exactly one of their requirements.

Re:How the Web Became Unreadable by kaolti on Thursday October 20, 2016 @05:40AM (#12750890)
Let me defend designers here!

While I agree we're overdoing design nowadays, I don't think it's just for the sake of it. I think the problem is there are too many goals a site has to achieve and being readable is just one of them.

I would prefer to focus on specific group of people and cater to them, but very few businesses do this. Instead they want email subscribers, social engagement, comments, ads, CTA clicks, Sign ups, everything. So you end up with a mess, BUT the site satisfies measurable goals. Newsletter modals sure piss of a lot of people, but they work if your goal is getting subscriptions.

Re:How the Web Became Unreadable by FilterSweep on Wednesday October 19, 2016 @11:36AM (#12744710)
Is it the stylization, or is it feature-overload and overall "bloat" of software and web apps?

Or, is it the overload of 3rd party scripts meant to harvest your information and sell it off to affiliate marketers?

Or is it some of all of the above?

I think some of the newer age design techniques, such as responsive design, are very elegant compared to any slight performance costs of some of CSS3's new features.

As another example, iTunes was really soul-killing at its introduction of Apple music, making most of its tabs functioning related to Apple music. You can tell the Value decision was to make Apple Music take more precedence over management of one's own music. From a "stylistic" or aesthetic standpoint, the Desktop iTunes hasn't changed in its overall "design" from iTunes 3 to iTunes 11 (bit of an opinion here). Now, more recent versions did add more icons which makes the UX more miserable, but my take is iTunes/iOS music app was killed off by its feature overload. :ED: clarification on final <p>.

Re:How the Web Became Unreadable by falcolas on Wednesday October 19, 2016 @12:33PM (#12745258)
Oddly enough, Reddit becomes much more usable with RES and keyboard navigation. It's primarily a consumption site, which makes the ability to expand images inline and navigate with the keyboard very valuable. The vanilla experience where you're constantly linking off to other heavy-weight sites and frequently reloading the reddit page when you come back (a trend I wish modern web browsers would burn) is rather negative.

With that in mind, it seems that simple text and links is perhaps not the optimal experience for every web site.

Re:How the Web Became Unreadable by braveo on Wednesday October 19, 2016 @07:02PM (#12748465)
I use RES, but I hate most parts of it.

Have you ever compared the page load times of reddit with and without RES? It's horrific. And adjusting the settings? they have search functionality for the settings because there's so many settings.

The only things I use from RES are the account manager and the subreddit manager. I hate the never ending reddit with a burning passion, and don't even get me started on the highlighting posts that you've clicked on crap.

RES is a bloated monstrosity.

Re:How the Web Became Unreadable by wott on Wednesday October 19, 2016 @10:32PM (#12749426)
It is very slow indeed. And I have the feeling it continues consuming resources even when the page is finally loaded and stabilised, because my browser gets somewhat slower when I have reddit+RES in a tab, even though I haven't switched to that tab in a while.
Re:How the Web Became Unreadable by jbpetersen on Wednesday October 19, 2016 @01:31PM (#12745792)
Are you familiar with Vimium? I've been using it for keyboard navigation and RES for the rest.
Re:How the Web Became Unreadable by digi_owl on Wednesday October 19, 2016 @11:20AM (#12744555)
And once more i am surprised about who comments on HN.

Hi Hannibal.

Edit: and yeah, i have had similar thoughts about designers ruining things. My particular hobbyhorse in that regard is _nix desktop environments.

Re:How the Web Became Unreadable by zeveb on Wednesday October 19, 2016 @01:14PM (#12745628)
> My particular hobbyhorse in that regard is _nix desktop environments.

Oh yes, that reminds me: GNOME now pops up a message bar informing one that one has no messages every time one's mouse hits the bottom of the screen, and steals focus from the currently-running app. Why? I never used to worry about messages, I still have none, and I keep on dying while I'm playing computer games because suddenly the game no longer responds to my input.

I realised long ago that the GNOME developers neither like, nor respect, nor indeed care for their users (c.f. the fact that after a decade it still hasn't added the ability to properly configure the screensaver), but even this seems a little much.

Re:How the Web Became Unreadable by digi_owl on Wednesday October 19, 2016 @01:31PM (#12745789)
I have heard, basically from the horses mouth, that users are idiots. The Gnome devs apparently did some usability testing, and came away with that opinion...
Re:How the Web Became Unreadable by Declanomous on Wednesday October 19, 2016 @02:36PM (#12746415)
So gnome devs treat their users like morons. Their users leave to use KDE, XFCE, Cinnamon, etc, and find the desktop environment satisfactory.

I think this says more about the devs than it does the desktop environment, unless the fact that GNOME used to ship with Ubuntu skewed things.

Re:How the Web Became Unreadable by digi_owl on Wednesday October 19, 2016 @02:48PM (#12746547)
Dunno about KDE, they seem to be following in Gnome's footsteps these days. As for XFCE and Cinnamon, they have limited options as more and more Gnome assumptions gets baked into GTK (vanishing scrollbars anyone?). Our best bet may be XLQT, but they were lacking in manpower.
Re:How the Web Became Unreadable by braveo on Wednesday October 19, 2016 @07:00PM (#12748452)
I've been a happy user of i3 for years now. I preferred KDE until 4 came out. From my perspective it was horrible and I went looking for an alternative.

I found a home in i3 and would never go back, even if KDE went back to the old desktop. When in Windows land I use virtuawin, but it doesn't touch i3.

Re:How the Web Became Unreadable by dragandj on Wednesday October 19, 2016 @07:28PM (#12748629)
Me too. Set up xmonad several years ago, and almost haven't touched it since. It just works. No annoyances, I can concentrate on my work!
Re:How the Web Became Unreadable by scrollaway on Thursday October 20, 2016 @04:53AM (#12750695)
LXQt is still going and still lacking in manpower. I used to do UX for it and still do when I have spare time but the project needs more people. If anyone wants to help, email me, jerome at leclan dot ch
Re:How the Web Became Unreadable by protomyth on Wednesday October 19, 2016 @08:49PM (#12749085)
I listen to less music in my car because iTunes is such a pain in the butt to listen to your own music on the device. Audible has an acceptable interface so I listen to more audio books. I'm starting to think the people working on iTunes hate music. Never mind replacing the rating I spent years setting with a friggin like button.
Re:How the Web Became Unreadable by thirdsun on Thursday October 20, 2016 @06:28AM (#12751090)
Although I think it's trivial to disable Apple Music's service in the app, thereby putting the focus on local content, you should try Ecoute, an alternative iOS music player that shows your music in an easy to understand grid, uses your existing library and is consistent with the play state of the default app so that you can use both apps interchangeably.
Re:How the Web Became Unreadable by protomyth on Thursday October 20, 2016 @11:06AM (#12752938)
Disabling Apple Music doesn't fix the UI. Its truly horrible and uses the space poorly. I thought apps got rejected for duplicating functionality of provided apps? I think I shall try my hand one weekend at doing a classic music player.
Re:How the Web Became Unreadable by emodendroket on Wednesday October 19, 2016 @01:05PM (#12745555)
Hacker News is guilty of exactly this on downvoted posts.
Re:How the Web Became Unreadable by majewsky on Wednesday October 19, 2016 @01:26PM (#12745746)
The low contrast text? You realize that this is a feature?
Re:How the Web Became Unreadable by lacampbell on Wednesday October 19, 2016 @08:26PM (#12748963)
I don't find it to be a feature. I find it infantilising. "Other users didn't like this post, so we'll make it hard to read". I think it was a terrible design decision on an otherwise very clean site.
Re:How the Web Became Unreadable by paulddraper on Thursday October 20, 2016 @12:40AM (#12749764)
It's a very helpful hint as to which community contributed content is good quality.

Like Stack Overflow making the lower rated answers less obvious (at the bottom).

Oh, and SO greys out text too.

Re:How the Web Became Unreadable by DocTomoe on Thursday October 20, 2016 @02:50AM (#12750196)
On Stack Overflow, where "Quality" can be quantified, this might work (even though stackoverflow slowly is failing - this being one of the reasons).

On mere discussion sites, quality does not equal popularity. Equating these two things leads to echo chambers.

Re:How the Web Became Unreadable by The_suffocated on Thursday October 20, 2016 @03:35AM (#12750360)
Hmm, since the appearances of low-quality answers on SO are so different from the others, I usually end up moving the mouse over them impulsively to read them. Had SO not greyed out such postings, I would have simply ignored them and saved plenty of my time.
Re:How the Web Became Unreadable by emodendroket on Thursday October 20, 2016 @08:23PM (#12757318)
> Oh, and SO greys out text too.

If all your friends all jumped off a bridge, would you do it too?

Re:How the Web Became Unreadable by mmel on Wednesday October 19, 2016 @10:30PM (#12749419)
It's a feature I don't want and I use custom CSS to avoid it. It would be preferable if I didn't have to use client-side fixes for broken websites. If there is text being displayed by a website, it should be legible. Always. If you don't want me to read it, don't send the text to my browser.
Re:How the Web Became Unreadable by kps on Wednesday October 19, 2016 @02:04PM (#12746135)
Most bad design decisions are considered ‘features’ by those responsible.
Re:How the Web Became Unreadable by combatentropy on Wednesday October 19, 2016 @04:34PM (#12747444)
Downvoted posts are meant to be harder and harder to read.
Re:How the Web Became Unreadable by kps on Wednesday October 19, 2016 @05:37PM (#12747919)
They are. This merges “I disagree with this” and “No one should read this”, yielding “No one should read things I disagree with”.
Re:How the Web Became Unreadable by edejong on Wednesday October 19, 2016 @06:20PM (#12748218)
At least this makes the decision explicit, as opposed to the editing bubbles created by popular social networks.
Re:How the Web Became Unreadable by knieveltech on Wednesday October 19, 2016 @05:38PM (#12747926)
Obviously. Not everyone finds that endearing.
Re:How the Web Became Unreadable by the_other on Thursday October 20, 2016 @07:16AM (#12751324)
This invites a kind of trolling. Imagine a bunch of people down-vote a comment quickly (justified or not), making it hard to read. Later readers who may have different opinions are discouraged from expressing them (up-voting) because the comment has become so hard to read it may not get read.
Re:How the Web Became Unreadable by emodendroket on Wednesday October 19, 2016 @08:48PM (#12749080)
Yeah, but it sucks, because instead of just indicating that people have made it low-quality it makes it hard to read even if you would like to go ahead and brave reading a downvoted comment.
Re:How the Web Became Unreadable by rspeer on Wednesday October 19, 2016 @06:17PM (#12748197)
And on text posts. Whenever I see top-level text it looks like it's been downvoted to hell.
Re:How the Web Became Unreadable by JoshMnem on Thursday October 20, 2016 @12:30AM (#12749740)
> You know what works? Craiglist, that's what works. Reddit works. Hacker News works. The old, pre-design-goober Google Apps interface worked.

I agree completely. Take a look at sites like Craig's List, Google, Amazon, Ebay, Reddit, and Hacker News. Fancy design doesn't make a website good, but it often makes a website bad.

Two of the worst trends at the moment are bright colors and senseless animation.

Re:How the Web Became Unreadable by omnimus on Thursday October 20, 2016 @03:57AM (#12750455)
1. Whats good design is very differend thing for hard geek power users vs regular people. Complain as you want, there is thousands of ones like you and milions of the regular users. Products are made for the mass. 2. Good interface is not about amout of clicks or even time spend. Its about how easy it is to use. Its about pace and how much you have to think about it. 3. There are so many bad designers out there. Its same for programming, but you wont necessary see the bad code. The percentages will be similar. The pitfall is that self educated designers dont seem to see the depths of the problems. When you have good educated designer they almost forsee the future and are extremely aware of the big picture. Self educated programmers tend to be much more modest and aware of their capabilities because the skill is more visible. The design gets reduced to skin part of design which is marginal. 4. Design is what made all the ios android jobs. The startup boom is driven by design. Design is going to stay.
Re:How the Web Became Unreadable by yoz-y on Thursday October 20, 2016 @12:50AM (#12749795)
There is so much hate on the Apple Music app, but for me the reality is that it is the application where Apple has shown the most humility recently. On iOS they have back-pedalled a lot and now it has just huge text and large thumbnails. Visible local state indicators and huge buttons for control (albeit accessible from a not so obvious three dot button - which is large and red)
Re:How the Web Became Unreadable by this-dang-guy on Wednesday October 19, 2016 @11:03PM (#12749498)
Well, I like when people design for accessibility, like these guys: http://werebooks.org/robert-e-howard/guns-of-the-mountains/

I mean, I can read that. On anything. Compared to most of the modern half-grey stuff, it's excellent.

Re:How the Web Became Unreadable by ryuker16 on Wednesday October 19, 2016 @04:57PM (#12747599)
Id imagine designers are well aware of the issues of unreadable text for those with vision problems.

Some of these apps are targeting a younger demographic exclusively. If you do stuff that pisses off 25% of your base or makes your app unusable, the complaints will be swift..... then management is on your ass.

I run a few online store..... know exactly when the payment proccessing app or cart is having issues/ unusable becuase my customers will call me.

Re:How the Web Became Unreadable by AznHisoka on Wednesday October 19, 2016 @09:15PM (#12749198)
Evernote is another one of those apps that used to just work and now their search box is almost frustratingly invisible and hard to find.
Re:How the Web Became Unreadable by jomamaxx on Monday October 24, 2016 @11:28AM (#12779649)
"Designers are ruining software in general"

Designers and Engineers collaborate to make products.

Some suck, some are great.

Blame bad design on bad designers, bad software on bad engs.

Don't blame design or eng for existing.

Re:How the Web Became Unreadable by epeus on Thursday October 20, 2016 @05:09AM (#12750758)
If that's what you got from my article you didn't read it very well. Design is very important, and thoughtful designers will make good use of type. The cargo culting of design looks by people who don't understand them is much more of a problem.
Re:How the Web Became Unreadable by SilasX on Wednesday October 19, 2016 @08:24PM (#12748959)
Reddits starting to not-work -- when I hit the Back button, there's a noticeable lag for the page to re-render and then it's in the wrong place.
Re:How the Web Became Unreadable by duncan_bayne on Wednesday October 19, 2016 @05:46PM (#12747983)
> At least Google Maps has walked back that terrible accordion thing that literally drove me crazy.

That statement literally made me slightly irritated.

Re:How the Web Became Unreadable by adrianratnapala on Thursday October 20, 2016 @01:28AM (#12749914)
No, I think when something angers us suddenly we do litterally become crazy (call it "mad" if you like). But only for a second or so.

Sane people don't pound fists on desks because of what some lights on a screen are doing.

Re:How the Web Became Unreadable by flamedoge on Friday October 21, 2016 @06:11PM (#12765352)
4-4chan works!