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Re:How the Web Became Unreadable by douche on Wednesday October 19, 2016 @06:53PM (#12748412)
Yup. I don't know how many times we've shoe-horned in a feature because it is a "must-have" for some prospective customer, and they either don't end up purchasing, or they purchase, but the must-have feature never gets used. It lingers on, forever, in ratty old functions and crufted-up database tables, and cognitive load.
Re:How the Web Became Unreadable by flukus on Wednesday October 19, 2016 @07:02PM (#12748464)
I've been at a few companies that have failed because they were letting customers design their product. As in sales reps would meet with customers who would buy the product if we added x, y and z which they found absolutely critical.

Customers don't have to consider things like applicability to other customers, stability, performance or maintenance.