Re:Notes on Buttondown.com
by buss_jan on Tuesday August 27, 2024 @04:13AM
(#41365474)
Looks like a really cool product addressing a real pain.
Anyone who has been around for a while has been affected by what you describe, the first few copy paragraph are really good in that regard. However, I feel like your h1 does not really encapsulate those benefits well, it's too generic.
Here is a good AI generated summary of your core USPs:
"Buttondown is a reliable, creator-focused email platform that prioritizes simplicity, customer feedback, and long-term commitment. It offers powerful automation and personalization features without the complexity, bloat, or hidden costs often found in other platforms. Buttondown is designed to be dependable, transparent, and user-friendly, making it the last email platform you'll ever need."
And here is an H1 that I think works better for those USPs.
"Email That Just Works – Simple, Reliable, and Built for You"
Best of success and excuse the unsolicited advise.
Re:Notes on Buttondown.com
by com on Tuesday August 27, 2024 @04:12AM
(#41365470)
I'm in at the start of a similar process of evaluation.
I've just stumbled on keila.io - open source, bring your own email provider, nice enough block editor, they can host or self-hosted (still don't understand the business model, but hey ho)
Any other open source newsletter platforms not on 4ar0n's list?
Re:Notes on Buttondown.com
by 4ar0n on Wednesday August 28, 2024 @11:29AM
(#41380603)
I'd never heard of Ghost.org, but looking at their website, they appear to be much more than just a free newsletter platform. It's not what I'm looking for, but it does look pretty cool for somebody that needs a professional publishing stack. They show their competitors as Medium, WordPress, Substack, and Patreon, and if I were considering any of those I'd give Ghost a closer look.
Re:Notes on Buttondown.com
by xnorswap on Tuesday August 27, 2024 @05:26AM
(#41365762)
It's clearly not objective, or at least not well explained, MailChip appears to be given a "pricing score" lower than most others that are listed with a higher price.
Re:Notes on Buttondown.com
by 4ar0n on Tuesday August 27, 2024 @10:41AM
(#41368072)
Good catch, thanks. According to the pricing page, Mailchimp starts out around the same as the others, but as soon as you go over 500 contacts, the price jumps from "Standard" $20/month to "Premium" $350/month. I'll add that as a note to the Drawbacks field.
Re:Notes on Buttondown.com
by 4ar0n on Wednesday August 28, 2024 @11:18AM
(#41380489)
Thanks for responding. I only gave Mailchimp a brief glance, admittedly they're no longer a favorite for me, and the pricing page was confusing, but I also don't want to spread misinformation. I'll update again.
Re:Notes on Buttondown.com
by 4ar0n on Tuesday August 27, 2024 @10:43AM
(#41368104)
Fixed, good catch, thanks! I started my research using other people's spreadsheets rather than checking every vendor's pricing. Must have had old data.
Re:Notes on Buttondown.com
by pembrook on Tuesday August 27, 2024 @08:11AM
(#41366675)
Cool spreadsheet. Another one to add to the list is Audienceful, my favorite writing experience by far of any email tool.
Seems like we have similar taste, I’ve been pretty turned off by all the growth-hacky, get-rich-quick vibes of a lot of the “creator” platforms like beehiiv and convertkit.
Re:Notes on Buttondown.com
by 4ar0n on Tuesday August 27, 2024 @10:50AM
(#41368186)
Honestly, I never intended to share this, I was just doing research for ourselves, but here we are. I'm sure there are others I've also left off, but ignoring Twilio's SendGrid feels like an oversight, I'll add them now.
Re:Notes on Buttondown.com
by jrflowers on Tuesday August 27, 2024 @03:30AM
(#41365298)
> people stop referring to Buttondown as "Buttondown Email", a personal pet peeve of mine
This is funny because I only remember Buttondown Email because I love the name and domain. I am either going to keep remembering it as Buttondown Email or eventually forget it as Generic Noun Unrelated To Product 9000
Re:Notes on Buttondown.com
by Sebb767 on Tuesday August 27, 2024 @04:25AM
(#41365518)
It does:
> I went in expecting SEO traffic to be hit as Google renegotiates legions of canonical URLs; it hasn't, at least thus far. Instead, everything seems to have just bumped fairly healthily.
Re:Notes on Buttondown.com
by w-ll on Tuesday August 27, 2024 @04:00AM
(#41365419)
imma be honest, if i get a email that comes from a buttondown.com server, for something i have never signed up for, im gonna mark as spam... email is hard, and it seams every time a new sender service pops up, It seems to get a lot of bad actors.
Your homepage says "and our spam protection is best-in-class." is that for your client inbox, or mine?
Re:Notes on Buttondown.com
by dewey on Tuesday August 27, 2024 @04:29AM
(#41365534)
Almost all the spam I'm getting is coming from some weird re-purposed domain of an old business or unsecured mail server.
I can't recall receiving "spam" from Mailchimp, Buttondown or other newsletter companies. Especially because before you can send a significant amount of emails on these providers you have to pay a lot, or get your account verified through different means.
Re:Notes on Buttondown.com
by mwidell on Tuesday August 27, 2024 @03:38AM
(#41365334)
For context, Buttondown is like Mailchimp but stripped down to only the essentials. It is simple, has everything I need, but not 1 million things I don't need. I love it.
Re:Notes on Buttondown.com
by noelwelsh on Tuesday August 27, 2024 @03:05AM
(#41365169)
Mailing list manager. Like MailChimp but it doesn't suck. I use it, and it does everything I want (handle subscribers; send emails written in Markdown) and a lot more. I've interacted with the owner / developer a couple of times and they are a great person.
Re:Notes on Buttondown.com
by ktosobcy on Wednesday August 28, 2024 @04:33AM
(#41377324)
I'm sorry but even main page is lacking, first sentence:
> Email platforms have been in a weird place lately. Platforms grow and stop supporting you. Or they’ll shut down, despite the fact that you need your email to work like it’s a utility that you can depend on. Or they’ll hike their fees, forcing you to go through a stressful migration. Or they’ll add dozens of features that you’ll never want to use. Or they’ll just turn flatly evil.
My first impression would be yet another email provider…
Re:Notes on Buttondown.com
by jjwtieke on Tuesday August 27, 2024 @02:38AM
(#41365059)
Love buttondown. Have been using it for 3-4 months now and it’s everything I need without all the bullshit. Also thanks for your prompt problem solving whenever I find a bug!
Re:Notes on Buttondown.com
by teekert on Tuesday August 27, 2024 @06:20AM
(#41365992)
Good call and I agree, I personally don't like using the www subdomain but I would definitely redirect it to the main one, especially on important money-making domains!
There is a lot of discussion about it online, like [0]. But whatever arguments there are, there is a whole generation that thinks that urls should start with www.
Re:Notes on Buttondown.com
by Kye on Tuesday August 27, 2024 @06:41AM
(#41366087)
The generation that thinks that remembers when WWW was a new service next to stuff like SMTP and FTP and NNTP. Why wouldn't you put www to distinguish it? It's the new crowd that forgot or never knew about all the other stuff going on behind a domain and wants to hide away all the useful signals.
Re:Notes on Buttondown.com
by teekert on Tuesday August 27, 2024 @06:44AM
(#41366100)
I was more talking about people that just start typing www when entering a URL. I see it a lot, perhaps more in older people indeed, but certainly mostly in non-techies. Recently I set up some websites for pensionados with a startup, they found it weird their website didn't start with www and asked me to add it.
Re:Notes on Buttondown.com
by _dan on Tuesday August 27, 2024 @08:54AM
(#41367004)
I came here to say this. Yes I know https://no-www.org/ is a thing, but browsers have a ctrl+enter shortcut that'll top and tail the domain with https://www. and .com - having that go to an error page is not great particularly given the reason to do it was partially ease of access by customers.
Re:Notes on Buttondown.com
by jwr on Tuesday August 27, 2024 @05:13AM
(#41365700)
The pricing page (in the FAQ section) has a "[email protected]" address, so the grep must not have been complete :-)
(I've migrated a domain from .io to .com, I can relate)
I'm a possible customer, so I looked at the service and its pricing page and… I'm not sure if this is a service for me. I send both transactional and non-transactional E-mail, but I don't need "list management", just E-mail processing. Buttondown would be $29/month + $50/month for whitelabeling, while Postmark would be $15/month. Am I missing something?
Re:Notes on Buttondown.com
by jmduke on Tuesday August 27, 2024 @06:10AM
(#41365954)
Nah, if you don't need list management you're definitely better off going with something a little bit closer to the metal. We actually keep a price guide for comparing MTAs here (https://buttondown.com/comparison-guides/esps). I do happily recommend Postmark; they're a little bit more expensive than their peers but are worth it, IMHO.
Re:Notes on Buttondown.com
by quantumwoke on Tuesday August 27, 2024 @05:57AM
(#41365893)
It's one of those HN-adjacent sites that has been posted here since inception, similar to bingo card creator, oxide, starfighters, etc. I'm not opposed to it.
Re:Notes on Buttondown.com
by dewey on Tuesday August 27, 2024 @08:38AM
(#41366884)
Because people like to read about "indie hacker" projects built by one person developing and growing? Personally I find these the most relatable stories as someone who's also trying to build profitable side projects.
Re:Notes on Buttondown.com
by jmduke on Tuesday August 27, 2024 @06:07AM
(#41365933)
Author here! Happy to answer any questions folks have.
(I would also be remiss if I didn't say that I am grateful to HN for introducing me to what was called microISVs a decade ago, "indie hacking" five years ago, and now I suppose is mostly called "building in public" / "lifestyle businesses". I was inspired to start Buttondown in no small part due to reading about Candy Japan, Appointment Reminder, et al, and learning that there was a different yet equally valid path for growing a SaaS)
Re:Notes on Buttondown.com
by jmduke on Tuesday August 27, 2024 @07:27AM
(#41366370)
Definitely not _necessary_ — I was more or less resigned to not having the domain, since the sticker price was $170K and my mental "is this _really_ worth it?" number was high five figures.
As for why important: a melange of reasons. I had heard a _lot_ from customers and prospects that they couldn't find the site because they searched for/navigated to buttondown.com; I was faintly worried about SEO/brand impact from using a vanity TLD like `.email`; I was faintly worried about a more well-financed competitor buying it and redirecting to their own property; there are a very real number of legacy pieces of software that do not _accept_ `buttondown.email` as a valid domain, which is important when you're dealing with UGC.
(When I was debating what a reasonable purchase price might be, the framing that helped me make a decision was: "if this helps my overall conversion funnel grow by 2% in perpetuity, is it worth it?", and that answer was yes. Time will tell, of course, to see where that number actually lands!)
Re:Notes on Buttondown.com
by rexreed on Tuesday August 27, 2024 @07:35AM
(#41366426)
Could you have structured the deal in a more cash favorable way seeing as you are paying for it from cash flow? That way it would have been less of an immediate impact on finances. For purchases like this, a revolving line of credit is helpful, even tho there's cost to that, because it lessens the impact on cash flow.
Re:Notes on Buttondown.com
by jmduke on Tuesday August 27, 2024 @07:49AM
(#41366518)
Yup, absolutely — you see a lot of the larger brokers do some genre of lease-to-own program (pay us the purchase price plus a near-usurious APY over 24mos and at the end, you can keep the domain.)
My margins are solid and there aren't a lot of competing opportunities to deploy capital besides pulling forward cloud costs or hiring folks (which is a very different value prop altogether), so reasoning about the lump sum was pretty easy, but you're definitely right in that objectively speaking I should have just gotten a line of credit and amortized it that way.
Re:Notes on Buttondown.com
by rexreed on Tuesday August 27, 2024 @08:05AM
(#41366634)
Thanks for sharing your insights and experiences! I am a fan of bootstrapped SaaS, just keep it going as much as you can and avoid the temptation to sell early, although I am sure that opportunity will present itself.
Re:Notes on Buttondown.com
by teekert on Tuesday August 27, 2024 @06:12AM
(#41365957)
Oh so nice those fancy tlds and domain names. I have been too "clever" about 2 domains in my life already:
First is my private email which has only 4 letters and our national .nl tld. I always have to spell out the domain because it is not really a word, and it sometimes confuses Americans (non-techies) that there is no .com.
The second domain is my business domain which has .bio as tld, and now I often see people waiting for more when I say my address, like: "Hi, my address is blabla.bio", "... and?" "No, that is it, .bio is the end."
So I guess "normal" .com is just the way to go ¯\_(ツ)_/¯ (although in both cases that was just too expensive for me and I like short domains a lot myself, I once met someone who had (pattern) [email protected], apparently the whole company did, I kneeled.)
Re:Notes on Buttondown.com
by Kye on Tuesday August 27, 2024 @06:53AM
(#41366144)
Every so often I discover a neat domain that isn't taken outside the Classic Trinity, remember that it would be impossible to share in person for this reason, and give up the dream.
Re:Notes on Buttondown.com
by flippyhead on Tuesday August 27, 2024 @10:34AM
(#41367998)
I am sure it's me, but I couldn't figure this out by looking at their website. I wanted to think they have a web UI like gmail, but don't see screenshots.
Re:Notes on Buttondown.com
by ezekg on Tuesday August 27, 2024 @10:46AM
(#41368136)
Last time I tried to buy my .com, the seller countered at $500k. No thanks. Not convinced it'll ever be break-even at that ridiculous price. Not sure I'd even pay $85k. The return on that investment just seems... low.
Re:Notes on Buttondown.com
by duggan on Tuesday August 27, 2024 @11:34AM
(#41368718)
I remember when Teamwork's founder bought a round of drinks for everyone at a local tech meetup to celebrate acquiring the domain (teamwork.com).
I think they paid something like half a million quid for it? It was an absolutely eye watering amount to me at the time (and I think them, in fairness), but past a certain size having your .com was and probably still is big for trust.
Which is to say, congratulations! You must be delighted.
Here is a good AI generated summary of your core USPs: "Buttondown is a reliable, creator-focused email platform that prioritizes simplicity, customer feedback, and long-term commitment. It offers powerful automation and personalization features without the complexity, bloat, or hidden costs often found in other platforms. Buttondown is designed to be dependable, transparent, and user-friendly, making it the last email platform you'll ever need."
And here is an H1 that I think works better for those USPs. "Email That Just Works – Simple, Reliable, and Built for You"
Best of success and excuse the unsolicited advise.
I told our CEO that Buttondown is exactly the kind of scrappy startup we'd want representing our own startup.
If it's helpful for the HackerNews community, I've made my comparison spreadsheet free to view: https://docs.google.com/spreadsheets/d/1P9FyAYDdFZvTzmXVQi8A...
(I'm not an employee and have no financial incentive, I'm just a fan.)
I've just stumbled on keila.io - open source, bring your own email provider, nice enough block editor, they can host or self-hosted (still don't understand the business model, but hey ho)
Any other open source newsletter platforms not on 4ar0n's list?
Edit: forgot hosted or self-host
Adding Keila.io to my spreadsheet.
It's certainly not cheap at that scale, but the 10k package for $135 is comparable to Buttondown.
https://convertkit.com/pricing
Seems like we have similar taste, I’ve been pretty turned off by all the growth-hacky, get-rich-quick vibes of a lot of the “creator” platforms like beehiiv and convertkit.
As maintainer of Hurl [1], this makes me happy!
[1]: https://hurl.dev
This is funny because I only remember Buttondown Email because I love the name and domain. I am either going to keep remembering it as Buttondown Email or eventually forget it as Generic Noun Unrelated To Product 9000
People apparently still hear a word, type it, and press Ctrl+Enter, or a mobile equivalent.
Whoever has been parking the domain likely had made a wise investment, and now received $85k for it. Not millions, but still a new car.
Where did you get that from? The blog post says no such thing.
> I went in expecting SEO traffic to be hit as Google renegotiates legions of canonical URLs; it hasn't, at least thus far. Instead, everything seems to have just bumped fairly healthily.
(emphasis is theirs)
People probably go to buttondown thinking they can get a shirt.
Your homepage says "and our spam protection is best-in-class." is that for your client inbox, or mine?
I can't recall receiving "spam" from Mailchimp, Buttondown or other newsletter companies. Especially because before you can send a significant amount of emails on these providers you have to pay a lot, or get your account verified through different means.
Seems like a bit of an overreaction on your part.
Mailchimp in particular kicked out all their good senders years ago, when they made Mandrill require a Mailchimp subscription.
See https://buttondown.com/ for more.
> Email platforms have been in a weird place lately. Platforms grow and stop supporting you. Or they’ll shut down, despite the fact that you need your email to work like it’s a utility that you can depend on. Or they’ll hike their fees, forcing you to go through a stressful migration. Or they’ll add dozens of features that you’ll never want to use. Or they’ll just turn flatly evil.
My first impression would be yet another email provider…
Really annoying to copy and paste urls.
There is a lot of discussion about it online, like [0]. But whatever arguments there are, there is a whole generation that thinks that urls should start with www.
[0] https://stackoverflow.com/questions/486621/when-should-one-u...
Edit: If I ddg for NewYork Times, first hit is "https://www.nytimes.com", and https://nytimes.com redirects to that URL.
(I've migrated a domain from .io to .com, I can relate)
I'm a possible customer, so I looked at the service and its pricing page and… I'm not sure if this is a service for me. I send both transactional and non-transactional E-mail, but I don't need "list management", just E-mail processing. Buttondown would be $29/month + $50/month for whitelabeling, while Postmark would be $15/month. Am I missing something?
Very cool page and very cool of you to do. Good luck with the biz.
(I would also be remiss if I didn't say that I am grateful to HN for introducing me to what was called microISVs a decade ago, "indie hacking" five years ago, and now I suppose is mostly called "building in public" / "lifestyle businesses". I was inspired to start Buttondown in no small part due to reading about Candy Japan, Appointment Reminder, et al, and learning that there was a different yet equally valid path for growing a SaaS)
As for why important: a melange of reasons. I had heard a _lot_ from customers and prospects that they couldn't find the site because they searched for/navigated to buttondown.com; I was faintly worried about SEO/brand impact from using a vanity TLD like `.email`; I was faintly worried about a more well-financed competitor buying it and redirecting to their own property; there are a very real number of legacy pieces of software that do not _accept_ `buttondown.email` as a valid domain, which is important when you're dealing with UGC.
(When I was debating what a reasonable purchase price might be, the framing that helped me make a decision was: "if this helps my overall conversion funnel grow by 2% in perpetuity, is it worth it?", and that answer was yes. Time will tell, of course, to see where that number actually lands!)
My margins are solid and there aren't a lot of competing opportunities to deploy capital besides pulling forward cloud costs or hiring folks (which is a very different value prop altogether), so reasoning about the lump sum was pretty easy, but you're definitely right in that objectively speaking I should have just gotten a line of credit and amortized it that way.
(T/Y — fixed.)
First is my private email which has only 4 letters and our national .nl tld. I always have to spell out the domain because it is not really a word, and it sometimes confuses Americans (non-techies) that there is no .com.
The second domain is my business domain which has .bio as tld, and now I often see people waiting for more when I say my address, like: "Hi, my address is blabla.bio", "... and?" "No, that is it, .bio is the end."
So I guess "normal" .com is just the way to go ¯\_(ツ)_/¯ (although in both cases that was just too expensive for me and I like short domains a lot myself, I once met someone who had (pattern) [email protected], apparently the whole company did, I kneeled.)
Sometimes it's nice to let someone else do the detail work and pay to get the benefits.
Above is a clickable link, since the blog didn’t have any.
It’s not like hey.com or something, it’s kind of a clunky name in the first place.
I would have considered renaming the company and picking up a cheaper domain in the process.
I think they paid something like half a million quid for it? It was an absolutely eye watering amount to me at the time (and I think them, in fairness), but past a certain size having your .com was and probably still is big for trust.
Which is to say, congratulations! You must be delighted.