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Re:Terrible real estate agent photographs by hospitalJail on Friday June 30, 2023 @08:13AM (#36533485)
About 10 years ago, me and my wife took LSD on a vacation, and the sheer uselessness of a real estate agent appeared to us.

What does a real estate agent do? They unlock doors.

Who are real estate agents? We can all think of a few real estate agents, none of them are top performers. They are usually on their ~4th career before the age of 30. They are the type of person to wear a suit in public to pretend that it makes them important.

I know an exception to the rule, except he sells multi-family real estate, and owns ~10 single family homes himself. I'd hardly call him a real estate agent at this point, he is a landlord.

Re:Terrible real estate agent photographs by WHYLEE1991 on Friday June 30, 2023 @08:24AM (#36533645)
I think you highly under-estimate the sales skills and other life competencies required to be in a high pressure sales job like being a real estate agent. Frankly, I think most of the people on this site would be fish out of water in most any job that requires social soft skills and that shows dramatically whenever ya'll discuss jobs that are outside of the very small tech circle you happen to be a part of.

Lets wonder this too, is your job incredibly beneficial to society? is it not something many other people can do like "opening a door"? I'm sure to you your job is very complex and interesting, but to me and everyone else don't you just get paid to open or unlock a series of doors metaphorically? It's soo odd that you people think that somehow our jobs are the meaningful ones lol.

Also never use the term "top preformers" ya sound like a d-bag.

Re:Terrible real estate agent photographs by goolz on Friday June 30, 2023 @08:32AM (#36533737)
Yes, and even if you are a “top performer” doing gods work… that does not give you any right to belittle others. I wholeheartedly agree with this sentiment and would pay money to see us as a collective (me included) try our hand at something like real estate. I for one know I would fail, but that’s me.
Re:Terrible real estate agent photographs by cj on Friday June 30, 2023 @08:43AM (#36533845)
We software engineers already have tried, and failed to the tune of $550 million. Oops.

https://news.ycombinator.com/item?id=29087479

Re:Terrible real estate agent photographs by hospitalJail on Friday June 30, 2023 @08:49AM (#36533922)
That isnt being a real estate agent, that is buying/selling the market.
Re:Terrible real estate agent photographs by cj on Friday June 30, 2023 @08:53AM (#36533974)
Ok I’ll rephrase: We software engineers tried to buy/sell houses using algorithms, and failed to the tune of $550m. I think we collectively would have similar success (or lack thereof) as actual real estate agents.
Re:Terrible real estate agent photographs by hospitalJail on Friday June 30, 2023 @09:42AM (#36534746)
These are two different jobs.
Re:Terrible real estate agent photographs by goolz on Friday June 30, 2023 @08:46AM (#36533881)
“The algorithms are fooling themselves…” I loved that comment haha! Great link.
Re:Terrible real estate agent photographs by robertlagrant on Friday June 30, 2023 @09:45AM (#36534802)
The right thing to do is I think to digitise the process. Having a transparent way of following a bidding session and subsequent legal arrangement to completion would be extremely useful, and would surely scale pretty well.
Re:Terrible real estate agent photographs by jsight on Friday June 30, 2023 @10:53AM (#36535947)
Sometimes real estate agents fail at flipping and stick to brokering other people's transactions too.
Re:Terrible real estate agent photographs by jen20 on Friday June 30, 2023 @09:08AM (#36534170)
Hard disagree. For people taking 6% of purchase price in fees, real estate agents need to be vastly better than they are. They were insufferable in Austin over the past few years, the silver lining of a serious housing crash would be watching them try to join the ranks of the productive.

It reminds me of IT recruiters in the UK a few years back: [1] sums up the situation very well and applies just as much.

[1]: https://gist.github.com/CumpsD/696599d1bd4cd472a056586967293...

Re:Terrible real estate agent photographs by makeitdouble on Friday June 30, 2023 @08:47AM (#36533896)
Yes, they have much more skills than just wearing a suit and opening doors.

It's also a job which accomodates way more scum type people than you'd see in typical office jobs. As you note the incentives are very different, the pressure as well, and the recipes for success can involve screwing people over a lot of money.

The profession doesn't seem to have much interest in dealing with moral hazards.

Re:Terrible real estate agent photographs by intrasight on Friday June 30, 2023 @08:48AM (#36533913)
Right. "opening doors" can euphemistically describe any capable salesperson. Gotta open doors to sell that $100m fighter jet. For that matter, it can describe a dealmaker in any tech company.
Re:Terrible real estate agent photographs by zikduruqe on Friday June 30, 2023 @09:06AM (#36534153)
> I think you highly under-estimate the sales skills and other life competencies required to be in a high pressure sales job like being a real estate agent.

Also, be really good looking.

Re:Terrible real estate agent photographs by robertlagrant on Friday June 30, 2023 @09:39AM (#36534692)
Real estate for normal housing is definitely not a high pressure sales job.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:26AM (#36535518)
Agreed - I laugh when people call me a “salesman”. Matchmaker and project manager are more in line, with a whole lot of very specialized knowledge of finance, marketing, negotiation, soils, fencing, construction, environmental law…
Re:Terrible real estate agent photographs by robertlagrant on Friday June 30, 2023 @11:38AM (#36536935)
Yep - it's tricky, but not full on sales. Just a definitions thing - I'm not in sales either.
Re:Terrible real estate agent photographs by rplst8 on Friday June 30, 2023 @09:13AM (#36534251)
The reply was a bit harsh, but let's not act like the real estate industry isn't riddled with skeezy practices.

1) Home inspections that aren't really "inspections" and are just there to grease the skids 2) Buyer's agents don't have a fiduciary duty to protect the buyers. 3) Pricing "knowledge" that is typically public info, just locked behind access restrictions 4) predatory lending practices

It's a very incestuous market where the agents are friends with mortgage loan officers at banks, handymen, inspectors, and law offices that handle closing.

The fact that it costs somewhere between 10-15% of the value of a home to actually transfer ownership is highway robbery.

Re:Terrible real estate agent photographs by alistairSH on Friday June 30, 2023 @09:30AM (#36534531)
Totally agree on the inspection. They're next to useless - a friend bought a home a few years ago, super-weird water heater/HVAC system (co-mingled, WTF), never mentioned by the inspector. When it broke a year later, it was a VERY expensive fix, and I think they might have recovered a few hundred $$ from the inspector (on a many thousands repair).

An agent is only getting 5-6% of the home value (assuming no split with a second agent). And a big chunk of that goes to the brokerage.

Re:Terrible real estate agent photographs by Solvency on Friday June 30, 2023 @10:11AM (#36535243)
If their inspector sucks that's on your friend.

We searched and vetted and found our own inspector. On Yelp of all places, one of the least trustworthy websites. It took us less than a day to find someone good.

And he found absolutely every single imaginable problem even down to the most hysterically unimportant detail. Like the tension on one of the kitchen/garage door hinges being slightly higher than the bottom door hinge. This was on a list of over 100 other things.

The point is, inspectors are jobs like anyone else. Some are good, some bad.

Re:Terrible real estate agent photographs by alistairSH on Friday June 30, 2023 @10:20AM (#36535404)
The problem isn't whether they find a problem. Even the best inspector will miss things occasionally. The problem is they have zero legal liability for that miss. The buyer is making the biggest purchase of their life o a report that cost ~$1000 and has no legal backing (beyond maybe removing the ~$1000 inspection fee).

And then you have home insurance which isn't a whole lot better. They might fix the problem or they might manage to declare is pre-existing and deny coverage, but even if they do fix it, it'll be the lowest bidder installing the cheapest parts possible.

Re:Terrible real estate agent photographs by PawgerZ on Friday June 30, 2023 @12:02PM (#36537398)
When dealing with Home/Property insurance, always talk to a reputable public adjuster or general contractor. I worked at a general contractor construction company in a state where contractors can also act as public adjusters. We routinely caught insurance adjusters overlooking damage, lying, or straight up committing fraud.

The laws for insurance are very complex, and all of the material standards are locked behind paywalls. For an average person (me before I worked there) insurance is basically a black box; you can't argue against any of their points because they hide the criteria.

>but even if they do fix it, it'll be the lowest bidder installing the cheapest parts possible.

This is true, but illegal. You are owed for "Like Kind And Quality" according to the law. This means that the insurance company can't downgrade your materials, and they have to repair the property to AT LEAST pre-storm conditions. Additionally, it is your legal right to choose a construction crew or contractor of your choice, and the insurance company can't veto your decision. After the work is complete, make sure that you, the construction company, and the insurance company have copies of the specifications of your materials and what work was done. This way it will be much harder for insurance to fuck you over on your next claim.

Most contractors in my area are genuinely trying to help the clients. There are some contractors who take advantage of the innocent and gullible population, though. I hate them just as much as insurance companies.

Re:Terrible real estate agent photographs by alistairSH on Friday June 30, 2023 @02:29PM (#36539881)
Sorry, I was thinking of home warranties. You're exactly right on home insurance.

Two very different products, the former being a borderline scam much of the time, the latter being a requirement for financing (and common sense).

Current example for me... house is 50+ year old, with copper pipe for water supply. We're starting to get pin-hole leaks on some pipes. AFAIK, insurance considers this a maintenance item. They'd probably fix a major burst and the damage it causes (after the fact) but have no interest in even subsidizing preventative work to avoid the costly repair.

Re:Terrible real estate agent photographs by sokoloff on Friday June 30, 2023 @09:41PM (#36545390)
* * *
Re:Terrible real estate agent photographs by anotherman554 on Friday June 30, 2023 @12:07PM (#36537493)
"And he found absolutely every single imaginable problem even down to the most hysterically unimportant detail."

The fact an inspection document is impressive to read doesn't mean it is accurate. If he blew you away with his ability to name 100 minor things, but missed a structural issue, you'd be screwed, and would have no way to know this until the structure starting cracking.

Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:22AM (#36535435)
>And a big chunk of that goes to the brokerage.

Thank you for this - the public should redirect a lot of their anger away from the agents and toward their brokerages. Likewise - please don’t use Zillow, Redfin, etc to contact an agent. Call the agent directly, as these online sites take a big pile of money out of the agents pocket as well.

I want to believe changes are coming in real estate, as the long standing brokerage model exploits agents and confuses the public.

Re:Terrible real estate agent photographs by ffgjgf1 on Friday June 30, 2023 @11:04AM (#36536155)
5-6% of the purchase price still seems like a huge amount. Of course I don’t really know how many houses decent agents tend to sell per year.
Re:Terrible real estate agent photographs by alistairSH on Friday June 30, 2023 @11:41AM (#36536997)
It's highly variable.

Sample of 1, but my agent was frequently closing several homes/week during peak season (Spring, early Summer). At the time (2017), typical listing would be $500-$1 million (Fairfax County, VA).

So I'd guess 20-30/year for her.

Broker keeps 30-50% of the commission.

So, a good agent in NoVA is probably making $250-$500k/year (but has to pay their own payroll taxes and stuff out of that, IIRC).

Re:Terrible real estate agent photographs by deelowe on Friday June 30, 2023 @10:10AM (#36535217)
In my area, agent fees are 6%.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:18AM (#36535374)
>Home inspections that aren't really "inspections" and are just there to grease the skids

I hear this a lot on here and I wonder what state people are in or if the laws are somehow different elsewhere. In the states where I do business, there are state mandated checklists of systems and inspectors could be held liable if they don’t show reasonable care and professionalism in gathering the data for their report. The inspectors I use pride themselves on the adoption of technology (drones for checking out roofs, thermal imaging for heat loss and insulation, etc) and often take the better part of a day on even small houses. So, I dunno man - I hear this stuff about inspectors a lot, but it doesn’t jive with what I expect the ones I refer to people to actually do.

Re:Terrible real estate agent photographs by hattar on Friday June 30, 2023 @10:36AM (#36535661)
Colorado here and that wasn't the case for me.

There were many, and varied things missed in my inspection. The biggest was the entire HVAC system being messed up. The furnace was incorrectly installed, improperly sized for the house, and didn't even have any return ductwork installed.

The air flow seemed really bad in the bedroom and so one day I decided to climb up into the attic and take a look. The problem with the return air missing was immediately obvious. When I called the inspector to ask why they'd miss something so obvious I was given an excuse and pointed toward the part of the contract that states they're not liable. I eventually got them to refund the cost of the inspection, but it was hundreds of dollars back for over ten thousand dollars in missed issues. I was only able to get anything because I worked for a real estate company at the time and knew the right people who could apply pressure.

IMO Home inspections are a total scam.

Re:Terrible real estate agent photographs by mr337 on Friday June 30, 2023 @10:45AM (#36535809)
I agree, it feels really odd that making a huge ticket item purchase, if something goes wrong the max liability it the inspection price. A drop in the bucket for some issues they should have brought to light.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @11:41AM (#36536979)
Here’s something I say to my clients: personally, if I am buying a property, I am unlikely to do an inspection because I’ve seen a lot of houses and systems and am generally able to assess for myself the quality of the systems and construction. But - especially for first time buyers - people who buy and sell houses infrequently and who don’t have a background in these things are at an informational deficit. For that reason, while the list of things an inspector checks can never be complete, it’s more information than a buyer may be able to gather on their own. Houses are just like software systems - they will never be bug free, bugs pop up for various reasons, and all an inspector is really doing is telling you the state of the system on a given day.

Also - I’m about to stop recommending one of my recommended inspectors, because he’s at best a “B”. He catches most issues, but the level of care isn’t what I want for my clients. There’s another guy I used to recommend but again, he’s nearing retirement and getting sloppy.

Re:Terrible real estate agent photographs by mike50 on Friday June 30, 2023 @02:26PM (#36539821)
Those issues would require engineering judgment to assess. An inspector would be qualified to verify function and presence of the heating system.
Re:Terrible real estate agent photographs by hattar on Friday June 30, 2023 @07:53PM (#36544320)
That’s actually very close to the excuse they gave! It’s my opinion that if an inspector can’t identify the absence of a critical and primary component of a home, they don’t really provide much value.
Re:Terrible real estate agent photographs by AngryData on Friday June 30, 2023 @03:16PM (#36540650)
I had a friend of mine get his house inspected when buying, they never found (so apparently didn't plug a tester into it) multiple loose plugs, didn't note the plumbing line wrapped in an inch thick of electrical tape for a leak, and said the roof was inspected for leaks and "certified" for atleast a year but told 5 years it would need a replacement. When their kitchen ceiling started bubbling a year in I went up into the attic space and it was clear the roof had been leaking since before they bought it by the stains and mold it left on the wood. It was a complete joke of an inspection, and what makes it worse is none of that was hard to access. The attic space was accessible from the garage area with no ceiling and was easily walkable with 10 ft+ height, the loose plugs were in the living room and in plain view right when you walk in, and the taped up pipe was 15 feet into a concrete basement with a mere glance upward. Not to mention the other laundry list of items that weren't broken really but should have been noted by an inspector doing their job.

They tried to get the inspector for the obvious bullshit roof inspection but after getting ran around multiple times to the point of needing to hire lawyer to go any further. But eventually dropped it when some roofing company came by and offered to do the roof for "free" through their insurance because of supposed hail damage in the area that basically replaced half the roofs in the town. That too was probably a scam on the insurance by the roofers because we never had big enough hail for damage, but they weren't going to complain about a free new shingle job.

TL;DR Don't just grab any random inspector, and especially never take recommendations from anybody connected to real estate.

Re:Terrible real estate agent photographs by bombcar on Friday June 30, 2023 @10:43AM (#36535766)
Good inspectors exist. They’re not usually recommended by agents because they could cause a deal to fall through.
Re:Terrible real estate agent photographs by js2 on Friday June 30, 2023 @11:01AM (#36536091)
Real life example from Chatham County, NC. Family built a new house. Passed all inspections. House is not structurally sound and they've been advised the house needs to be completely rebuilt. They won a suit against the home builder, but the builder hasn't paid.

The county inspector was fired, but the county is not taking financial responsibility.

https://abc11.com/chatham-county-forever-home-dream-nightmar...

https://www.wral.com/family-says-chatham-county-inspectors-m...

Re:Terrible real estate agent photographs by traviscj on Friday June 30, 2023 @01:03PM (#36538465)
Building inspections are not really the same as purchase inspections, or at least don’t seem to me like they should be. Purchase inspection generally might not see a partially-constructed building or blueprints or otherwise be able to verify the engineering plan is being followed—They’re looking for broken/nonfunctional appliances/mechanicals/systems, clear fire hazards, mold, infestations, and the like.

The outcome of a building inspection is a certificate of occupancy where the authority is stating the home is safe to live in, the outcome of a purchase inspection is a report of things to ask for a discount on, part of the purchase negotiation.

The Chatham County thing is crazy, I’m hoping the family manages to find someone accountable in that mess — clearly either the original architect, the builder, or the county let them down somehow. I’m just not sure it’s really an indictment of the “inspector” profession as discussed in this thread.

Re:Terrible real estate agent photographs by onlyrealcuzzo on Friday June 30, 2023 @11:00AM (#36536073)
> The reply was a bit harsh, but let's not act like the real estate industry isn't riddled with skeezy practices.

Let's not pretend like this doesn't apply to almost every industry either...

Re:Terrible real estate agent photographs by dehrmann on Friday June 30, 2023 @11:51AM (#36537176)
High-value emotional purchases attract it more for obvious reasons. You see it less in cheap commodities. Your transactions at the grocery store tend to be pretty honest.
Re:Terrible real estate agent photographs by rcme on Friday June 30, 2023 @02:40PM (#36540086)
The seller is paying the buyer's agent so I'm not sure why they'd have a fiduciary duty to the buyer. Agents aren't about representation at all. That's what your lawyer and lender are for (the lender acts in your best interest in their own self interest). The purpose of the agents are to make the transaction happen. The seller's agent handles this on the seller side, e.g. showing the house, making it available for inspections, etc. The buyer's agent makes this happen on the buyer's side, e.g. makes sure the buyer schedules the inspections, has their lender lined up, etc. The agents are there to make the deal happen. That's their only purpose.
Re:Terrible real estate agent photographs by pessimizer on Friday June 30, 2023 @06:11PM (#36543151)
Neither agent has a fiduciary duty even to the person that hired them, in the US. That situation took a lot of lobbying to create, and takes a lot of lobbying to preserve. The agents can make a deal between them that they both profit from and screws both the buyer and the seller.
Re:Terrible real estate agent photographs by jon_adler on Friday June 30, 2023 @05:16PM (#36542409)
The estate agent percentage in the U.K. is typically around 2% of property value in total, paid by the seller, with virtually nobody using a buyers agent. I have never understood why fees are so crazy in the USA.
Re:Terrible real estate agent photographs by pessimizer on Friday June 30, 2023 @06:09PM (#36543117)
Real estate lobbying associations such as the NAR writing state laws, massively donating to campaigns, and paying huge speaking fees to ex-politicians. I once worked pretty deeply in the industry.
Re:Terrible real estate agent photographs by go_discover on Friday June 30, 2023 @09:17AM (#36534318)
New word: Intracriticnescient

Definition: A person who criticizes the group they are in, without realizing that they are also implicating themselves in the criticism.

Re:Terrible real estate agent photographs by msluyter on Friday June 30, 2023 @10:29AM (#36535558)
Weird, having bought/sold a number of houses in the last ten years (our family moved several times), I can't say I've ever run into a real estate agent that seemed like a "high pressure" salesman. Perhaps its just the market so they don't really need to try, but IME the best real estate agents -- on the buyers side, at least -- were the ones that listened carefully and did a good job of finding houses that matched our needs. Definitely requires soft skills/empathy, but not really a sales role.

Do such things exist? Are there real estate agents who are like "and if you buy today, we'll throw in this grill!"? Genuinely curious.

On the general utility of real estate agents... Really knowing a market and understanding construction/houses/permitting, etc... is a pretty important knowledge/skill set. I had one excellent agent figuratively drag me away from a condo that she understood to have serious foundation/construction defects. The good ones will help you understand what's good/bad about a house, problems to be alert for, etc...

Like a lot of middle men, I think they do provide a some service of value. Now, is that worth 3%/6% of a houses value? In many cases, undoubtedly not. We sold a house in Austin when the market was so hot that we got an eye popping offer the day after the agent put a "pending" sign in the yard. I think he did like 4 hrs total work. So afaict, the profession as a whole acts as sort of a rentier over the MLS listings.

Re:Terrible real estate agent photographs by JumpCrisscross on Friday June 30, 2023 @10:51AM (#36535904)
> can't say I've ever run into a real estate agent that seemed like a "high pressure" salesman

High-pressure job, not high-pressure sales. Real estate sales is not a business that's kind to underperformers (in the long run).

Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:58AM (#36536032)
A year ago when our market was much hotter, I listed a property that I knew would sell quickly. Where I added value though was in knowing exactly when to list it, the price to list it, how to build pre-market interest, how to bring it to market in a way that would force buyers to compete only on price, and ultimately, I got the price up another $200k (and other concessions) for my sellers because of how I negotiated once offers were on the table. So even in a hot market, your agent’s skill does matter in yielding an optimal rather than just a “good” outcome.
Re:Terrible real estate agent photographs by the6thwonder on Friday June 30, 2023 @10:37AM (#36535672)
> I'm a people person. I have people skills.

I don't agree.

In my experience, there are people with a talent for talking, and have a natural attraction. People just want to talk to them. But that's not most people in sales (even if they are often top).

The key skills to be successful in sales are similar. Dedication, problems solving, and an interest in what you're doing. Many here could pick it up.

Re:Terrible real estate agent photographs by afavour on Friday June 30, 2023 @08:32AM (#36533731)
Having been through buying a home I think I’ll push back on that a little: our agent knew what was a fair price, what we’d likely be able to push the sellers down to, advised us through the whole process.

Rental brokers on the other hand… now they’re absolutely useless and you can sometimes pay astronomical brokers fees just so they can sit between you and the landlord.

Re:Terrible real estate agent photographs by eddieroger on Friday June 30, 2023 @08:37AM (#36533785)
I had a similar experienced, though I'm biased by being related to an agent, but having worked with good ones and bad ones, there can be a difference. Bad agents are glorified door unlockers and sign placers, but good ones have experience marketing, know the market well enough to make recommendations, help with staging and making a property attractive, and advocating for their client during sales. If the game was different, maybe they'd be redundant, but a good agent is a real ally and can move a house quickly.
Re:Terrible real estate agent photographs by CHSbeachbum420 on Friday June 30, 2023 @08:38AM (#36533796)
You do not need an agent to know a fair price lol
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:35AM (#36535638)
You aren’t wrong, but it means you have to do your own research and generally only have access to public information. A realtor who knows their market has done that research for you (saving you time) and generally has information beyond what you can get off Zillow et al.
Re:Terrible real estate agent photographs by afavour on Friday June 30, 2023 @11:33AM (#36536827)
I don't need a mechanic to repair my car, either. I could spend hours doing the research, risk maybe being wrong and fix the thing myself. Or I could hire a professional.
Re:Terrible real estate agent photographs by cableshaft on Friday June 30, 2023 @09:24AM (#36534416)
Same. Our realtor wasn’t in any hurry to sell us a house (showed us 40 houses over about 7 different days actually) and wasn’t afraid to point out the negatives of the house and what we should be looking for in a good first home and take into consideration if we ever wanted to resell it. I learned quite a bit from him during the process.

He also didn’t mind seeing a bunch of houses because even if we weren’t interested in a house it built up his knowledge about the market and could possibly recommend the house to others.

We did have another realtor that wasn’t like that though when we were considering moving to another state, who mainly was just there to show houses and never pointed anything out, in fact she barely talked.

Didn’t really see the value with her, although shortly after the mortgage rates jacked up fast and made moving less appealing (we looked just before the Fed jacked up interest rates), so we didn’t go any further in the process anyway.

Re:Terrible real estate agent photographs by jsight on Friday June 30, 2023 @11:02AM (#36536111)
> our agent knew what was a fair price, what we’d likely be able to push the sellers down to, advised us through the whole process.

I've seen cases where the sales agent knew the seller's minimum and basically told that to the buyer. They didn't negotiate on the seller's behalf so much as negotiate to get the deal done quicker.

I'm sure the buyer's agent looked good to the buyer. This scenario and the one you describe are almost indistinguishable, depending on which party you are.

Re:Terrible real estate agent photographs by saalweachter on Friday June 30, 2023 @04:43PM (#36541978)
Even an incompetent agent serves a very valuable purpose in a real estate purchase.

Without the agents, you'd have two people attempting to negotiate a 6 (or 7, nowadays!) figure purchase directly. Before it was over, you'd hate the other party too much to ever complete a sale.

Agents sit between the two parties and have a vested interest in seeing a transaction take place. They talk to each other and soften the communication so that you can tell someone you want to pay them fifty-fucking-grand less money for the single largest asset in their life that they were counting on to fund their retirement, and have that met with a counter-offer instead of an angry storming off.

Re:Terrible real estate agent photographs by pg5 on Friday June 30, 2023 @08:25AM (#36533656)
I disagree with this. You pay a realtor because a good one stays up to date with what's happening in the market, has a network of vetted contractors/potential buyers/other connections, has up-to-date frameworks for handling the processes and timing of tricky situations that can arise.

Sure, you can do all that yourself if you want, but for the average person, they are providing value.

Re:Terrible real estate agent photographs by mike50 on Friday June 30, 2023 @02:36PM (#36539993)
A Rolodex and a limited understanding of the real estate market. If they really had expert housing market knowledge would they be working as a real estate agent?
Re:Terrible real estate agent photographs by bamfly on Friday June 30, 2023 @03:55PM (#36541243)
IME the ones who are successful long-term and make serious money do indeed use their market knowledge, connections, and access to make real estate plays themselves. Move into owning rentals, do some flipping, that kind of thing. The easiest path seems to be having a spouse who's in a different, but relevant, career (e.g. general contractor).
Re:Terrible real estate agent photographs by alexpotato on Friday June 30, 2023 @08:34AM (#36533748)
Not exactly real estate agents for buying/selling but related:

I remember reading about the fact that, at the time, most apartments in NYC were "broker only" (aka you can only see and then rent an apartment if you are using a licensed real estate broker).

The more I thought about this, I started to see the benefits for both sides:

- for the landlord: the broker acts as a filter for people who are serious vs "looky loos" (actual quote from a real broker)

- for the tenant: the broker wants repeat business so they will, in theory, only deal with reputable landlords

- for the tenant part 2: if you are a busy, hard working individual, the broker acts as your "agent" (in the principal agent sense of the word) to save you time by going and finding apartments for you so that you can focus on your high paying job.

Re:Terrible real estate agent photographs by uw_rob on Friday June 30, 2023 @08:49AM (#36533936)
The problem with brokers is that they can charge 1-2 months rent. That means you can easily be left with a 8k bill for moving into a new apartment.

The job literally could not exist anywhere else because no one would pay it. But they aren't making any more land in Manhattan and they aren't building subway lines quick enough so landlords get to pass that expense off to tenants

Re:Terrible real estate agent photographs by alexpotato on Friday June 30, 2023 @09:51AM (#36534903)
If you are a top earning investment banker or lawyer, it's still worth it to pay that rather than spending 10+ hours of your time going to apartments etc. Most of "seeing apartments" is "let me get to the apartment by cab (stuck in traffic) or by subway (oh, delays, oh well)" so it's even less efficient for you to do that vs a broker.
Re:Terrible real estate agent photographs by version_five on Friday June 30, 2023 @08:27AM (#36533681)
This will sound harsh, but mostly real estate agents are suckers who are actively getting scammed by the brokerage. Brokerages have a virtual monopoly (oligopoly) on listings and comparable sale prices though MLS (I'm in Canada but I think the US is the same) and as such it's in most seller's and buyers interests use them. Agents are getting charged all sorts of scam fees to market themselves in exchange for getting to tap into the MLS. Every ad and stupid video and contract and mailer and whatnot is getting sold to them by the brokerage who is siphoning off all the money they can. The real suckers are the agents, even if they don't really do anything.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:32AM (#36535610)
There might be some nuance here between the US and Canada - would love to chat over frosty beverages and learn more and the system up there as eventually I’d like to expand into BC. The MLS fees (I belong to two and will likely join a third and possibly fourth) aren’t terrible and I would say listing services are generally a good thing for both the consumer public and agents. But - as you note - the public has a very limited view of all the ways brokerages and various third-parties try to scam and fleece agents. The overall system is exploitative of agents and that has a role in the cost to consumers for real estate services. And, name brand online services are just another third party looking to make money off agents.
Re:Terrible real estate agent photographs by rcme on Friday June 30, 2023 @08:39AM (#36533805)
Agents are facilitators of the deal. They are the lubricant that gets the deal done.
Re:Terrible real estate agent photographs by smugma on Friday June 30, 2023 @09:33AM (#36534583)
Agents are the friction that increases transaction costs.
Re:Terrible real estate agent photographs by tiedieconderoga on Friday June 30, 2023 @08:26AM (#36533669)
A good real estate agent can provide a lot of value, especially if you're a first-time buyer.

* They've seen a lot of houses, and know what to look out for even before you commit to calling in inspectors.

* They've seen a lot of closings, and can handle all of the title/law crud. "Quick closing" can be a big plus to some sellers.

* They've seen a lot of negotiations, and can help you get a feel for how the other party is thinking.

There certainly are people who unlock the door, stare at their phone all day, and collect their commission. Those aren't very good agents, even if they can get the job done when the market is extremely short on supply.

Re:Terrible real estate agent photographs by anonzzzies on Friday June 30, 2023 @08:22AM (#36533606)
I had a client who only sold 5million$+ estates and I went with them a few times on showings and I bought quite a few houses myself in the 5-20k range. The effort made by the estate agent was the same; close to nothing. I don’t know what’s wrong with these people and they definitely don’t deserve the commission. But when I ask just give me the location and the keys, they don’t do that. So totally useless and yet they want to come with you.
Re:Terrible real estate agent photographs by arkitaip on Friday June 30, 2023 @08:24AM (#36533634)
Yes, just hand the keys to someone's home to a complete stranger, what could possibly go wrong.
Re:Terrible real estate agent photographs by hospitalJail on Friday June 30, 2023 @08:28AM (#36533703)
Eh, with security cameras for ~$20 per camera, you can buy a lot of security cameras for the 25k commission.

Heck, you can buy over 1000 security cameras and still save money.

Re:Terrible real estate agent photographs by oneeyedpigeon on Friday June 30, 2023 @08:33AM (#36533741)
> Heck, you can buy over 1000 security cameras and still save money.

Not once you pay your electricity bill, though :)

Re:Terrible real estate agent photographs by tzs on Friday June 30, 2023 @10:03AM (#36535097)
There was a now deleted reply to that, probably intended as a joke, about how the cost of electricity for all those cameras would wipe out the profit.

I was curious and did the math. I'm using motion sensitive security cameras that only record and upload when motion is detected. At the places with the most expensive residential electricity in the US or the EU 1000 of those cameras would need under $5 of electricity per year. There's also the thing that the cameras upload to. I don't know how much power that uses, but it is powered by a 5 W USB power supply so can't be more than $22/year.

Re:Terrible real estate agent photographs by Solvency on Friday June 30, 2023 @10:13AM (#36535287)
This is the most cliched HN thought pattern I've ever seen.
Re:Terrible real estate agent photographs by anonzzzies on Friday June 30, 2023 @10:33AM (#36535612)
Here you have to sign a contract (so competitors or the owner don't sell it cheaper to you) and they take a copy of your passport and proof of residency. So not exactly strangers. And in this cases where I asked for the keys, they were local realestate agents I went to school with. Not that anybody locks their door over here; it's just often not clear what the location is to prevent personal negotiations.
Re:Terrible real estate agent photographs by dna_polymerase on Friday June 30, 2023 @12:01PM (#36537374)
> it's just often not clear what the location is to prevent personal negotiations.

Oh no, we had a bug once when our software uploaded the property to the web with the address unlocked. The place got swarmed by people who would just enter the property at any time, not giving a damn about the owner's privacy. They were ringing the doorbell, asking about the price and if they could see the place right then and there. Agents are the first line of defense against shitty people.

Re:Terrible real estate agent photographs by nvr219 on Friday June 30, 2023 @08:16AM (#36533519)
It's definitely a MLM type racket
Re:Terrible real estate agent photographs by pg5 on Friday June 30, 2023 @08:28AM (#36533690)
Have you both bought and sold a primary residence without a realtor?

Interested to hear about the experience.

Re:Terrible real estate agent photographs by codekilla on Friday June 30, 2023 @09:27AM (#36534492)
Bought current house without agent (very desirable part of Los Angeles). Selling now without agent. If you buy with an agent you put yourself at a disadvantage because the selling agent will need to split the commission (typically 2.5% a piece or so). When you make an offer on a home without a buying agent, suddenly your offer looks a lot more attractive to the selling agent, who is the only point of contact the seller has into what is happening with their property in terms of offers. People wonder how we got our house so cheap—bank on the real estate agents being greedy. They are the worst, period. I have not met a single one who will not double end a deal in 10 years in the LA market. Not sure how the current sale will go, but I will not work with an agent, I’ve dealt with too many to make that mistake.
Re:Terrible real estate agent photographs by smugma on Friday June 30, 2023 @09:36AM (#36534642)
I’ve seen this happen many times in LA. Never in SF, and once in Oakland. I don’t have much experience outside California but helped friends in Chicago buy a condo. It definitely helped that they didn’t have an agent and leveraged the listing agent.

Not having an agent is generally a big asset when buying a home, much more than anything an agent will bring to you.

Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:49AM (#36535876)
>definitely helped that they didn’t have an agent and leveraged the listing agent.

Ooof. Gotta be careful with this one and understand agency law in your respective state. That listing agent may not actually be working for you the buyer, even if they help you fill out the paperwork.

Re:Terrible real estate agent photographs by dwater on Friday June 30, 2023 @11:31AM (#36536781)
They're not working for the seller either, they're working for themselves. They are not a fiduciary to any party. You can get screwed by an agent regardless of who hired them.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:48AM (#36535852)
>If you buy with an agent you put yourself at a disadvantage because the selling agent will need to split the commission

I can’t speak to California law, but this isn’t explicitly true in either market where I work. Non-agency is a thing in some places, and depending on the terms of the listing contract the listing agent might pocket both sides regardless if there isn’t a buyer’s agent.

I’d also argue that there are a lot of properties where a buyer benefits from expertise on the part of an agent - either negotiating strategies or local market concerns. In my market for example understanding environmental and construction issues and value add that a buyer won’t know without doing meaningful research on their own.

Re:Terrible real estate agent photographs by nmcfarl on Friday June 30, 2023 @11:19AM (#36536499)
I have done both (I have also purchased with a realtor), all in rural Oregon.

I did a FSBO in a tiny town and the property was purchased directly by a buyer that was also without a realtor, but both sides had a mortgage from a national bank, and inspections happened, there was a boilerplate contract (the same one the previous realtor used for us buying the house, the lawyer’s name was on the contract) and a title company. The transaction was on rails. Could not have been smoother or cheaper.

For that place we knew the local market was small and the rumor mill active and figured we could FSBO for a bit before we contacted a real estate agent if we needed access to the MLS and non local buyers.

As for the time we purchased without an agent, we purchased a few 100 acre ranch from our family and did so with a real estate contract, seller financing and no mortgage. It would have been difficult to get financing at a reasonable rate for a property of this kind. This involved a fair bit of time dealing with lawyers and neither party is happy with the lawyers but the deal got done.

Anyhow - both experiences were good.

Re:Terrible real estate agent photographs by dataengineer56 on Friday June 30, 2023 @08:45AM (#36533869)
In the South East of England I found that estate agents were very proactive, stereotypical Audi TT-driving widemen who wore suits and had good haircuts and would work hard to make a sale. When it came time to sell then I found them to be lazy and almost useless, taking bad pictures, writing incorrect descriptions and showing no urgency. I guess they figure that the house will sell one way or another and the difference between a good or bad listing might only be a few % of the sale price, which means their cut will only change by £100 or so.

Alternately in the North East then I had a much different experience (albeit only on the buying side) - estate agents were almost exclusively women who answered phones, and viewings were done by the sellers themselves.

Re:Terrible real estate agent photographs by moioci on Friday June 30, 2023 @09:26AM (#36534467)
> me and my wife took LSD on a vacation

Did dropping acid enhance your vacation, or does LSD also stand for something else?

Re:Terrible real estate agent photographs by scop on Friday June 30, 2023 @09:35AM (#36534626)
Ha! I feel like I’m in the crazy house as you’re the only other person who has asked that…all these well thought out responses that seem completely oblivious to the doozy of an introduction.

“So I once played poker with a gorilla and [insert point]” and everybody only talks about the point and not the gorilla???

¯\_(ツ)_/¯

Re:Terrible real estate agent photographs by 2023throwawayy on Friday June 30, 2023 @09:59AM (#36535028)
Taking LSD on a vacation is a pretty mundane thing for many people.
Re:Terrible real estate agent photographs by alistairSH on Friday June 30, 2023 @09:27AM (#36534483)
There are plenty of next-to-useless agents, just like there are plenty of next-to-useless software developers.

Our agent (used twice, 15 years apart) was great. Both times, in strong sellers markets, so lots of offers made and rejected. Lots of last second "OMG, just listed, can we see it NOWNOWNOW!"

Very expensive, but so is a house.

Now that I've been through the process a few times, could I do it without? Probably. At the right price, would I use an agent regardless? Absolutely. The old 6% rate seems quite high for a basic sale given online MLS listings, though for a very specific home in a small market, might still be worth that (I'm think lake homes in my neighborhood - rare listings, selling for $50k+ premium over non-lake on same street, often have a buyer lined up before listing, so really hard to actually buy one without an agent who knows people).

Re:Terrible real estate agent photographs by jandrese on Friday June 30, 2023 @09:32AM (#36534561)
I wouldn't go quite that far. They also handle the paperwork and coordination with the other agent, which is not a trivial job. It's highly questionable if the value they add is worth 5% of the gross sale price of the house, especially in our amazingly inflated markets, but few if any agents seem interested in working at hourly rates.
Re:Terrible real estate agent photographs by robertlagrant on Friday June 30, 2023 @09:44AM (#36534782)
In the UK paperwork is mostly done - surprisingly slowly - by lawyers.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:41AM (#36535731)
* * *
Re:Terrible real estate agent photographs by jsight on Friday June 30, 2023 @11:09AM (#36536273)
Same in the US, and for a separate set of fees on top of the realtors 5-6%.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:39AM (#36535704)
>few if any agents seem interested in working at hourly rates

It’s because most agents work as self-employed contractors under the auspices of a brokerage, and the brokerage is not going to allow that. And/ or, in a state using standardized legal documents, we don’t even have a form for that, which means we’d need to come up with an hourly contract from scratch - and the brokerages will put their foot down on that too.

Re:Terrible real estate agent photographs by pdntspa on Friday June 30, 2023 @09:38AM (#36534665)
There's a South Park episode about this
Re:Terrible real estate agent photographs by Roark66 on Friday June 30, 2023 @09:58AM (#36535019)
I have to say I found estate agents quite useful (mostly when I was renting). I much preferred dealing with a letting dept. of a reputable estate agency than random landlords. Yes, I had good landlords(funnily enough when I was quite poor in the cheapest accommodation possible), but I had bad ones too. I never had a bad renting experience with an agency. Stuff always got repaired on time, cleaners got hired to clean common areas, electricity and gas got inspected regularly. All those things are not a certainty with random landlords and you only find out once you've moved.
Re:Terrible real estate agent photographs by scott_s on Friday June 30, 2023 @10:03AM (#36535093)
Strongly disagreed. Unless you regularly buy and sell houses, when it comes to buying a house, you are out of your depth. You need the help of a professional, and you want one who is looking out for your interests.

I admit finding a real estate agent who you can trust is not easy. I don't know how to do it, other than from who you know. I was lucky, and ours was a friend of my wife's family.

Re:Terrible real estate agent photographs by bombcar on Friday June 30, 2023 @10:52AM (#36535936)
Just find one who has been working through a few downturns. Hot markets spawn real estate agents like locust, but downturns burn out all but the best.
Re:Terrible real estate agent photographs by cwilkes on Friday June 30, 2023 @10:03AM (#36535098)
What does a software engineer do? They type on a keyboard.
Re:Terrible real estate agent photographs by poulsbohemian on Friday June 30, 2023 @10:13AM (#36535283)
>What does a real estate agent do? They unlock doors.

Think of real estate agents through the perspective of the 10x programmers we love to talk about here. The multitude of agents are as you describe - they publish listing photos from their phone, they know how to open a door, and then can mostly write down what you tell them on standardized forms. A 10x agent on the other hand, will absolutely benefit you in the same way that a 10x programmer will outproduce. Classic 80/20 rule stuff, where you want to be working with the 20 and ignore the 80.

Re:Terrible real estate agent photographs by jsight on Friday June 30, 2023 @10:41AM (#36535736)
I think you are being a little unfair to them, but at the same time...

They get 5% of most single family residential transactions. And recently it was 6% that was standard. And the industry works really hard to protect those profits.

It is a lot of money that comes right out of consumers pockets.

Re:Terrible real estate agent photographs by HeyLaughingBoy on Friday June 30, 2023 @11:05AM (#36536181)
When I bought my first house, my agent was invaluable. He certainly helped me avoid a bunch of bad decisions.

He never actually said "don't buy this house" at any property we looked at, but he would point out things I wouldn't have thought about like, "it's nice, but I wonder if there's a lot of noise from that street later in the day when people are home from work" or "I guess you wouldn't want to play with marbles in here" (house with a sloping floor likely due to foundation shifting) and a lot of other remarks to point out things that I, as an apartment dweller, wouldn't have considered.

I may have gotten that first house entirely due to him: I wanted to lowball the offer, but he pointed out that that neighborhood was a hot area and the house was very reasonably priced. I later found out that there was actually a slightly higher offer than mine, but since I had offered the asking price and came in first, the owners thought it was only ethical that they sell to me.

I've certainly met useless RE agents since, but there are definitely some that earn their percentage! The guy who sold my last house was also a builder and he fixed a problem that would have held up the sale on his own dime!

Re:Terrible real estate agent photographs by rightbyte on Friday June 30, 2023 @04:00PM (#36541340)
> He never actually said "don't buy this house" at any property we looked at, but ...

Taking hints from realtors is a skill. They are so subtle. I got exactly the same experience.

Re:Terrible real estate agent photographs by kube-system on Friday June 30, 2023 @11:23AM (#36536597)
> What does a real estate agent do? They unlock doors.

> Who are real estate agents? We can all think of a few real estate agents, none of them are top performers. They are usually on their ~4th career before the age of 30. They are the type of person to wear a suit in public to pretend that it makes them important.

Let's not pretend the software engineering world isn't full of hubris. Even the title itself is illegal in parts of the world because our career isn't a real engineering field.

Re:Terrible real estate agent photographs by xyzelement on Friday June 30, 2023 @11:57AM (#36537291)
If your wife and you took LSD and it "appeared" to you that all doctors do is run around in stupid white coats, would that reveal more about the field of medicine or the two of you?

"It requires professional help to facilitate emotionally charged, million+ dollar transactions" would be the more useful insight.

Very few people chose to forego aan agent when dealing in RE, there's a reason for that. I am a finance dude quite capable of negotiating etc and I still found out agent super valuable and would use her again.

It's possible you know crappy agents who deal in low-end transactions but again that may reveal more about you than the field.

Re:Terrible real estate agent photographs by yodsanklai on Friday June 30, 2023 @01:34PM (#36538987)
> What does a real estate agent do? They unlock doors.

I think it depends on the local market, but this was certainly my feeling when trying to rent a place in London. I visited 15 properties in a couple of days. Most agents just unlocked the door, sometimes seeing the place for the first time, most often clueless about the place. Actually a couple of them weren't even able to open the door and didn't have the right key.

Re:Terrible real estate agent photographs by jon_adler on Friday June 30, 2023 @05:23PM (#36542507)
This is probably because in London, the flat will rent in a few days anyway. There isn’t any incentive for relatable agents to try any harder.
Re:Terrible real estate agent photographs by CamperBob2 on Friday June 30, 2023 @03:13PM (#36540617)
Honestly, I had this exact same attitude before my last home purchase. We began by assuming that Redfin was good enough. By the time the deal closed, we really appreciated what an experienced agent with at least a vague awareness of real-estate law could do. When the FSBO seller tried to back out at the last minute, our (obviously motivated) buyer's agent was able to set him straight. Without his help, I'm certain the situation would have turned into a nightmare scenario involving actual lawyers.

That doesn't mean I won't try the easy/cheap way first next time, but it does mean I no longer dismiss all realtors as useless parasites who need to be "disrupted" at all costs.

Re:Terrible real estate agent photographs by asdff on Friday June 30, 2023 @03:41PM (#36541034)
Realtors thrive on nepotism though and double ending jobs with their friends or even themselves. There's plenty of homes that are bought and sold without hitting any public listing site. Agents just might call up another agent the know and go "Hey I got a buyer for a 3br in these neighborhoods, you guys got anything coming up?" and vice versa. Without an agent you are locked out of that side of the market and probably at a serious disadvantage, overpaying for property that didn't manage to sell through this "premarket" for whatever reason which could in fact be for red flag issues.