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Re:Coinbase employees petition to remove execs by fathyb on Friday June 10, 2022 @03:06AM (#31691009)
Initiatives like the Dot Collector and the Performance review system that has led to a toxic workplace culture

I was curious about that "Dot Collector":

Dot collector was an application invented by Ray Dalio’s hedge fund and Bridgewater Associates. The application has set its foot in Coinbase since the start of the year and has been in use by the HR and IT teams of the company. The user interface of the app is quite simple and efficient. It asks the user to rate the coworker or the manager on how well they demonstrate the 10 crore Values at coinbase. The values are not only limited to things like communications, but also include values like positive energy. The information about the co-worker can be shared by either giving a thumbs up or by giving a thumbs down. There is an option of giving neutral feedback for the co-workers in the application.

Sounds like hell.

Re:Coinbase employees petition to remove execs by DonHopkins on Friday June 10, 2022 @07:55AM (#31692790)
Sounds like something that happened at Sun around 1990, which I described earlier:

https://news.ycombinator.com/item?id=15660759

At Sun, during the dark days of Solaris, when everyone was depressed and wanted to quit, our manager sat down with each of us and asked: "I want to know your happiness index, a number from 1 to 10. You can use any algorithm you want to come up with it, just use the same algorithm each time so we can track how it changes over time."

I had a BS degree in Computer Science, but I was never taught an algorithm for calculating my happiness index, not even in my Artificial Intelligence class. So I had to wing it.

To protest, one of my cow-orkers made "rpc.happyd", a Sun RPC server whose function it was to track the happiness index of the team members over the network, and "HappyTool", a graphical user interface to rpc.happyd which drew a face for each team member, with a slider under your own face for adjusting the face from happy to sad.

Here's a demo of the HyperNeWS version of HappyTool, which I wrote in NeWS PostScript, and which lets you copy an encapsulated PostScript happy face to the clipboard that you can paste into other HyperNeWS applications (like pasting into the customizable clock face to make happy and sad clocks):

https://youtu.be/avJnpDKHxPY?t=13m24s

Re:Coinbase employees petition to remove execs by shanusmagnus on Friday June 10, 2022 @09:32AM (#31693920)
I don't get why this is viewed as beyond the pale? Sounds like your manager cared about how you all were doing, and wanted a way to observe trends in how you were doing in order to help you, which is the same exact thing a manager does implicitly every time she talks to you. Obviously this isn't reproduceable psychological science, but is there more to the story to explain why you found this to be objectionable?
Re:Coinbase employees petition to remove execs by PheonixPharts on Friday June 10, 2022 @09:41AM (#31694054)
I see you've never worked in a toxic organization (or at least not noticed).

My experience has been if you voice displeasure it will be reflected in your performance review.

I had a role on a team once, I was doing great, getting work done and all my coworkers enjoyed working with me. Got along well with the team lead etc. However I was grossly mislead as to what the role was. I finally decided to talk to my manager about my displeasure with the role, naively thinking they might be interested in helping improve things.

The next week I was brought into a room with my manager and it was made very clear that I was going to be pip'd in the next review cycle. I was suddenly presented with a laundry list of goals I had to meet in the next 4 weeks and told that this was the minimum acceptable way to even remotely get a passing review. These were goals I had never seen or heard of in the previous 5 months of the review cycle.

I think this is more summed up as in the joking expression "the beatings will continue until morale improves". In my experience this is more common than not.

Re:Coinbase employees petition to remove execs by shanusmagnus on Friday June 10, 2022 @10:07AM (#31694438)
My most recent gig was pretty toxic, which is why the framing of the OP (and some of the reactions) is so surprising -- most managers at our place wouldn't have noticed when the employers were spiraling into a funk, and certainly wouldn't have sat down with them individually and asked them how they were doing, as per OP. So to me, that sounds like someone giving a shit and trying to do something about it. If it's an evil manager situation, you can grind people into dust without the theatre of trying to help them. All that said, your example makes sense. I guess it depends on the particular pathology of the place and how it manifests.

I do find a lot of these HN threads pretty fatalist, though, where there is seemingly no room for a mgr to do what they're paid to do and also care and try to help in a realistic way without being seen as overbearing and evil. Damned if you do, damned if you don't.

Re:Coinbase employees petition to remove execs by coryfklein on Friday June 10, 2022 @10:40AM (#31694855)
And if you manager had been regularly checking in with how you are feeling then this would have been... worse? I suspect that, given a manager with as poor people skills as yours has, your manager initiating the contact and asking you instead of you going to your manager may have instead made all the difference.
Re:Coinbase employees petition to remove execs by bradlys on Friday June 10, 2022 @11:17AM (#31695364)
It doesn’t really matter. In a toxic work environment - any dissenters are immediately pushed out. This is because toxic work environments have no intention of changing and need everyone to be a yes man. If you are not a yes man - you are managed out or fired.

It’s a lot of gaslighting. This is why it’s a toxic work environment…

Re:Coinbase employees petition to remove execs by andsoitis on Friday June 10, 2022 @10:18AM (#31694558)
> I had a role on a team once, I was doing great, getting work done and all my coworkers enjoyed working with me. Got along well with the team lead etc. However I was grossly mislead as to what the role was.

Can you explain how you were doing great (presumably at the role) but was grossly misled as to what the role was?

Re:Coinbase employees petition to remove execs by pjc50 on Friday June 10, 2022 @09:37AM (#31693998)
Because you don't know how this information is going to be used and whether it's going to be used against you? Because it's weirdly reductionist: no longer happy or unhappy with or about anything, just a number in a vacuum?
Re:Coinbase employees petition to remove execs by DonHopkins on Friday June 10, 2022 @11:42AM (#31695717)
^ This person gets it!

We'd already explained our complaints quite extensively in words. Asking for a number was an insult, and a way of brushing off all the words we'd already communicated. Especially as a substitute for acknowledging or doing anything about the words we'd already communicated.

Re:Coinbase employees petition to remove execs by dangerface on Friday June 10, 2022 @10:31AM (#31694743)
> your manager cared about how you all were doing, and wanted a way to observe trends in how you were doing in order to help you.

I often find kpi is implemented with the messaging that it is to help managers understand the staff but once implemented this messaging is quickly replaced with the manager bitching that his staff have not met their happiness quota.

Re:Coinbase employees petition to remove execs by coryfklein on Friday June 10, 2022 @10:42AM (#31694894)
Ditto. We do this at my company today, but it's done as part of a culture of trust and openness. (Which culture – I might add – is one of the biggest reasons I'm still there.) And it doesn't displace 1:1s where my manager can talk in person about how I'm doing either. Why wouldn't my manager want to know if I'm happy at work? This seems like one of the most basic things your manager would want to know, and often enough to use a tool to automatically share this regularly.
Re:Coinbase employees petition to remove execs by jdr23bc on Friday June 10, 2022 @09:45AM (#31694105)
a company I worked at tried this. it didn't work out for these reasons:

A) it's a strange request B) it's an imposition C) it implies a callous touch. why don't you care enough to check in directly? D) it wasn't clear what the data was actually used for. or if it was ever used.

Re:Coinbase employees petition to remove execs by wonderwonder on Friday June 10, 2022 @01:49PM (#31697280)
Seems like a pretty easy way to do layoffs is just to sort by smiley face and get rid of the unhappy ones
Re:Coinbase employees petition to remove execs by nucleogenesis on Friday June 10, 2022 @11:00AM (#31695138)
I think the movie Office Space might offer an example of the type of workplace OP is talking about.
Re:Coinbase employees petition to remove execs by pjc50 on Friday June 10, 2022 @11:11AM (#31695277)
And the Apple TV series Severance.

(yes, I know, person upthread asking us not to analogize everything to TV shows, but that is how culture works and to a great extent what it's for)

Re:Coinbase employees petition to remove execs by buttercraft on Friday June 10, 2022 @11:01AM (#31695148)
It is absurd to reduce "happiness" to a single, one-dimensional value, as the sliders illustrate.

Edit: what would you do with this information as a manager, anyway? At best, you know your employees are unhappy but not why. So you still have to sit down and talk with them. Which you should have been doing in the first place instead of wasting everyone's time with this happiness index crap.

Re:Coinbase employees petition to remove execs by shanusmagnus on Friday June 10, 2022 @12:24PM (#31696248)
The same as with any data you'd collect about anything -- it's part of a larger ecosystem, and no reasonable person expects one number to be the ultimate fount of all wisdom.

I can recall situations where some of my reports were unhappy, which I knew about, but where the _magnitude_ of their unhappiness didn't come across, because for whatever reason, that's a thing people will often hide in conversation, at least for a while. Similarly, anybody who sees patients will admit to getting very different readings from different types of solicitations about their well-being. They become more useful in aggregate, and with experience.

Also, nothing prevents you from including a free text box to add context to a "happiness" rating.

Re:Coinbase employees petition to remove execs by throw10920 on Friday June 10, 2022 @11:37AM (#31695643)
I feel perfectly comfortable reducing my workplace happiness to a single value. I don't think I could even expand it to more than two axes if I tried.
Re:Coinbase employees petition to remove execs by DonHopkins on Friday June 10, 2022 @12:07PM (#31696062)
I wouldn't feel perfectly comfortable about working in a one-dimensional workplace. The free hot cocoa and tea was very nice.
Re:Coinbase employees petition to remove execs by DonHopkins on Friday June 10, 2022 @11:40AM (#31695689)
Because at the same time the Vice President was telling us to lie to our customers, which we were all extremely and openly unhappy about, and our direct manager and up already knew that quite well, so he didn't actually have to ask how numerically happy we were, since he already knew, because we'd made it quite clear and unambiguous to him and the VP already.

The way one colleague bluntly explained it to a VP (in the context of Sun's DeskSet productivity suite "MailTool", "CalandarTool", "ClockTool", "CommandTool", "DBXTool", "XBugTool", and of course "TATool", "PizzaTool", and "HappyTool", etc) was that he was currently working on "ResumeTool".

This is the same management that banned the discussion of and spending work time on PizzaTool! (Which I ignored.)

https://donhopkins.medium.com/the-story-of-sun-microsystems-...

And who required us all to use the horrible XBugTool, which got extremely angry if you used it to file bug reports against itself:

http://www.art.net/~hopkins/Don/unix-haters/x-windows/xbugto...

Instead of the standard way of killing the window system by typing "exit" to the first CommandTool console you brought up, I sarcastically suggested developing "ExitTool", an easy-to-use visual interface for exiting the OpenWindows X11/NeWS server, which would interoperate with "YesTool" and "NoTool", drag-and-drop user interfaces to the ever popular Unix "yes" utility:

http://www.art.net/~hopkins/Don/unix-haters/x-windows/i39l.h...

>In other words, what are the problems people use xinit to solve, that make them need to use xinit instead of some other solution? I don't care so much about the particular solutions themselves. [Of course I'm not interested in anybody else's solution, because in my spare time, I'm developing ExitTool, a fully customizable point and click graphical user interface to exiting the window system, which has a special private interclient communication protocol to rendevous with other applications subscribing to compatible desktop metaphors, actually empowering the user to drag'n'drop from YesTool (a full featured graphical adaptation of the classic unix utility), and cut'n'paste from NoTool (actually implemented using trendy and powerful object oriented programming techniques as a subclass of YesTool!)]

(The whole "-Tool" naming scheme at Sun was such a sausage fest, from the early days when "SunView" was originally called "SunTools"!)

https://en.wikipedia.org/wiki/SunView

https://web.archive.org/web/20120216050221/http://toastytech...

It was obvious that this happyness index ploy was upper management's passive-aggressive way of rubbing our noses in the fact that they refused to acknowledge or do anything about what we had already made concretely crystal clear to them quite directly and verbally, without playing silly abstract numeric scoring games.

And it goes without saying that they didn't change what they were doing or try to make us happier after we reported our low numeric happiness scores, which were really just their way of figuring out who to fire first.

Re:Coinbase employees petition to remove execs by mceachen on Friday June 10, 2022 @10:39AM (#31694851)
I can see how this went sideways at a toxic company, but as both a manager and an individual contributor, sharing this metadata with your team _can_ be a healthy outlet, as long as:

- the manager and team lead actually take low happiness scores as a call to action to dig into what's going on and try to help address whatever is bringing on stress or sorrow

- the score is authentic--people feel safe enough to share grievances

- the score is only shared with the core team: HR and higher-ups don't see these (Lord knows what they'd do with it)

During stand-ups I'd ask "where's your thumb?" -- people would then either do thumbs-down or thumbs-up, but people quickly switched to analog--pointing their thumb somewhere between 6:30 and 11:30.

If people showed a low score, they could discuss it in the standup with the team, or follow-up in their one-on-one meeting that week, in private.

(I've done this at four companies--if the criteria can be met, it can really help avoid disconnects, unneeded stress, and esprit de corps).

Re:Coinbase employees petition to remove execs by lupire on Friday June 10, 2022 @09:55AM (#31694260)
That's such a programmers story. "I was asked to do something and I hated it so much that I did it 150% out of spite and my manager loved it".
Re:Coinbase employees petition to remove execs by e3bc54b2 on Friday June 10, 2022 @10:19AM (#31694574)
> cow-orkers

Not sure if its a typo, but sure fits the theme.

Re:Coinbase employees petition to remove execs by mprovost on Friday June 10, 2022 @11:03AM (#31695174)
I always thought cow-orkers was a Dilbert thing but apparently it's older, from Usenet.

http://www.catb.org/jargon/html/C/cow-orker.html

Re:Coinbase employees petition to remove execs by jonahbenton on Friday June 10, 2022 @07:59AM (#31692811)
OMG, incredible, never heard about this.
Re:Coinbase employees petition to remove execs by dimgl on Friday June 10, 2022 @10:07AM (#31694434)
I'd love to read about this. Do you have anything I can read on the history of Solaris and its development?
Re:Coinbase employees petition to remove execs by DonHopkins on Friday June 10, 2022 @12:14PM (#31696149)
https://news.ycombinator.com/item?id=20815603

Unfortunately Sun won the System-V vs BSD "Unix wars", and then uni(x)laterally capitulated to AT&T.

The Day SunOS Died

    "Bye, bye, SunOS 4.1.3!
    ATT System V has replaced BSD.
    You can cling to the standards of the industry
    But only if you pay the right fee -- 
    Only if you pay the right fee . . ."
http://www.poppyfields.net/filks/00070.html

For context, the guy who wrote "The Worst Job in the World" email was Michael Tiemann, one of "open source's great explainers." ;) Now he's pranking IBM executives by installing RedHat Enterprise Linux on their mainframes.

https://en.wikipedia.org/wiki/Michael_Tiemann

>Michael Tiemann is vice president of open source affairs at Red Hat, Inc., and former President of the Open Source Initiative. [...] He co-founded Cygnus Solutions in 1989. [...] Opensource.com profiled him in 2014, calling him one of "open source's great explainers."

http://www.art.net/~hopkins/Don/unix-haters/slowlaris/worst-...

>I have a friend who has to have the worst job in the world: he is a Unix system administrator. But it's worse than that, as I will soon tell. [...]

https://news.ycombinator.com/item?id=24351695

There was a Berkeley Unix software company called "Mt Xinu". (The operating system's name is a recursive acronym, while the company's name is a backwards spelling.) "We know UNIX TM backwards and forwards." -Mt Xinu

https://en.wikipedia.org/wiki/MtXinu

Famous for the great posters they handed out at Usenix:

"4.2 > V" BSD -vs- System V, X-Wing / Death Star Poster

https://raw.githubusercontent.com/ashaferian/Drive/master/Mt...

https://www.ericconrad.com/2008/12/

I love all the old telephone equipment in the explosion!

https://news.ycombinator.com/item?id=29642203

The unbundling of the free C compiler and the high price of the unbundled C compiler and AT&T's shitty bloated C++ compiler was emblematic of what was so bad about Sun abandoning their Berkeley BSD roots and getting into bed with AT&T System V with Solaris. And that provided an opportunity for Cygnus Solutions. [...]

https://news.ycombinator.com/item?id=20006186

That was a lot later. Michael wrote that story in the early 90's, probably 90 or 91 while I was working there, during the transition from SunOS 4.1.3 to Solaris, when they forced all the engineers to "upgrade". He and Gumby and John Gilmore founded Cygnus Support ("We make free software affordable") in '89, and Michael was consulting at Sun, working on supporting gcc as an alternative to the shitty AT&T C++ compiler. Remember that Sun unbundled the C compiler from Solaris and started charging for it, and AT&T charged for their shitty C++ compiler too.

Maybe Gumby can provide some more context!

https://news.ycombinator.com/item?id=31665191

https://en.wikipedia.org/wiki/Cygnus_Solutions

https://news.ycombinator.com/item?id=1641664

http://www.h-online.com/open/features/GCC-We-make-free-softw...

https://web.archive.org/web/20190212235450/http://www.toad.c...

Free Software Report, Volume 1, Number 1, 1992

https://web.archive.org/web/20170331165815/http://www.toad.c...

The Free Software Community Puts A Free Compiler Back In Solaris 2

Sun Microsystems, Inc. decided to unbundle the C compiler from their latest operating system, Solaris 2. Sun users were extremely upset to lose what they saw as an essential component of the system software. Faced with dramatic increases in licensing fees, early Solaris 2 users turned to free software for a reasonable alternative.

Spearheading the effort to port the Free Software Foundation’s GNU C compiler was Palo Alto based Cygnus Support, a company that specializes in providing commercial support for free software. To fund the development effort, Cygnus appealed to the early adopters of Solaris 2. They offered a year of technical support for up to 5 users, and a commitment that the compiler would ship with Solaris 2, in return for a prepaid fee of $2,000.

To insure wide distribution of the free compiler and debugger, Cygnus negotiated with SunSoft, Inc. to make the GNU C development tools available on CDware. CDware is a free CD-ROM available from Sun and shipped at no cost to over 90,000 Sun users.

Re:Coinbase employees petition to remove execs by dimgl on Friday June 10, 2022 @04:57PM (#31699289)
Wow, crazy long comment. I'm gonna read through all of this now. Thank you!
Re:Coinbase employees petition to remove execs by kstenerud on Friday June 10, 2022 @08:42AM (#31693253)
I've been in situations like this before. The end result is one giant popularity contest, with the beautiful people clique getting the highest ratings, and everyone else getting varying degrees of shit based on how unpopular they are and how much intrigue is currently going on.

They didn't even have to actively collude; humans come with very sensitive popularity meters built-in, so they instinctively know where to place others, and it pretty much governs itself.

Just imagine if all companies were run like your high school social hierarchy, except that this also determined whether you kept your job or not.

Re:Coinbase employees petition to remove execs by itsoktocry on Friday June 10, 2022 @09:28AM (#31693861)
>with the beautiful people clique getting the highest ratings,

I don't think you're wrong, but it's also a cynical interpretation.

Another way to look at it is that people who other people want to work with get high ratings. Is that bad? From a company culture standpoint, I'm not sure it is. In fact, I often see posts and comments on these very boards about the toxicity surrounding "really good programmers" who are jerks, but tolerated. That's not a great outcome, either.

Where is the middle ground?

Re:Coinbase employees petition to remove execs by julianeon on Friday June 10, 2022 @10:19AM (#31694569)
I mean, by the same logic, you could also say it's also a cynical interpretation of the high school clique...

Another way to look at [high school cliques] is that people who other people want to be around get high [social] ratings. Is that bad?

From experience: yes, it is. The fact that this criticism can be reframed in a way that hides the problem, that something we've all experienced becomes invisible, shows that it is a problem. There is a kind of problem with group social dynamics that can't be easily ironed out; the real experience of existing high school cliques is proof of this. Unsurprisingly, this same problem that comes up in high schools appears in workplaces also.

Re:Coinbase employees petition to remove execs by kdomanski on Friday June 10, 2022 @09:41AM (#31694052)
> Another way to look at it is that people who other people want to work with get high ratings. Is that bad? From a company culture standpoint, I'm not sure it is.

Depending on who is it that people do and don’t want to work with, we might call it “discrimination against a protected class”, which is at least bad enough that it’s illegal in many countries.

Re:Coinbase employees petition to remove execs by manuelabeledo on Friday June 10, 2022 @09:50AM (#31694182)
> Another way to look at it is that people who other people want to work with get high ratings. Is that bad?

It is if there is no objectivity to it. It wouldn't be the first time I get a bad review because I do things slightly different.

Re:Coinbase employees petition to remove execs by Siira on Monday June 13, 2022 @04:13PM (#31731155)
Externalities, Nash equilibria, and fairness are good keywords to start understanding why the “natural state of affairs” can suck for the majority of people.
Re:Coinbase employees petition to remove execs by junon on Friday June 10, 2022 @12:35PM (#31696386)
This sounds like you've never had to go through performance reviews.
Re:Coinbase employees petition to remove execs by kstenerud on Friday June 10, 2022 @09:44AM (#31694091)
It comes from life experience. I once made the mistake of contradicting a powerful person at my company at a party, and it embarrassed him. Shortly thereafter, people who had been friendly with me became noticeably cooler. My peer reviews took a nosedive and I was let go in the next round of layoffs.

That's how things work in the real world, but this kind of review system makes it MUCH easier to sabotage others when you have the clout to do so, because there's no manager to protect them from the bullshit anymore. It's basically inviting these sorts of shenanigans rather than forcing saboteurs to do a lot of extra work to get people fired.

Re:Coinbase employees petition to remove execs by itsoktocry on Friday June 10, 2022 @09:49AM (#31694170)
>I once made the mistake of contradicting a powerful person at my company at a party, and it embarrassed him. Shortly thereafter, people who had been friendly with me became noticeably cooler. My peer reviews took a nosedive and I was let go in the next round of layoffs.

Obviously I have no idea the circumstances of your experiences here, so don't take this personally, this is hypothetical: but what if "you" actually were the asshole here? Wouldn't you be saying the same thing? Maybe this incident made people realize that "you" weren't a good person to work with?

If you were on the other side, isn't that a good outcome?

Re:Coinbase employees petition to remove execs by kstenerud on Friday June 10, 2022 @10:00AM (#31694341)
You don't "suddenly" notice that someone is an asshole. You just know it, and avoid them as much as you can.

If someone is friendly with you for months, years, and then suddenly becomes cold, that's not because you're an asshole - it's because of some incident that either they witnessed, or was gossiped to them.

When everyone around you reacts this way almost at once, you know for sure that it was gossip.

If I'd spoken to this person along the lines of "OMG WTF are you saying dude that's so stupid" rather than "Actually I think person X had a good point about trying this approach - it would solve X and Y and Z all at once", I'd be inclined to believe that it was just me.

Person X was actually the CTO, so I thought it was a safe topic, but I'd misunderstood the shadow power structure. It turned out the guy I was speaking to had more power (at least over me anyway), and was opposed to the CTO.

Re:Coinbase employees petition to remove execs by lupire on Friday June 10, 2022 @09:52AM (#31694211)
Maybe, but somehow I doubt that the company would lay off an exec for insulting a peon at a party.
Re:Coinbase employees petition to remove execs by lupire on Friday June 10, 2022 @09:51AM (#31694201)
How would the dot system make it easier to hurt you?

The dot system would probably *help" here, because a sudden drop in ratings right after the incident would merit an investigation.

Re:Coinbase employees petition to remove execs by kstenerud on Friday June 10, 2022 @10:02AM (#31694367)
In theory they could, yes, but in practice people would rather just get rid of trouble rather than investigate it because it's far less work.
Re:Coinbase employees petition to remove execs by mv4 on Friday June 10, 2022 @11:20AM (#31695407)
Almost any feedback system can also be used a weapon.
Re:Coinbase employees petition to remove execs by vijucat on Friday June 10, 2022 @09:17AM (#31693706)
> humans come with very sensitive popularity meters built-in, so they instinctively know where to place others, and it pretty much governs itself.

Great insight! It's like an ouija board. It feels like you're making independent decisions and a gestalt outcome "appears", but it's much more social than we perceive.

Re:Coinbase employees petition to remove execs by User23 on Friday June 10, 2022 @09:36AM (#31693990)
> The end result is one giant popularity contest, with the beautiful people clique getting the highest ratings, and everyone else getting varying degrees of shit based on how unpopular they are and how much intrigue is currently going on.

Welcome to life. Human social hierarchies have always worked like this. The only thing this dot collector is doing is presenting it explicitly in a way even people with poor social acumen can easily see.

Interestingly male social spaces are actually less focused on appearance than female ones. The quarterback’s popularity doesn’t rest on whether or not he’s pretty.

Whether or not the social dynamics of big established companies and high risk startups vary due to this is interesting to consider.

Re:Coinbase employees petition to remove execs by greedo on Friday June 10, 2022 @12:09PM (#31696085)
You may not think male appearance matters, but it does. Height, hair color, voice timbre, skin complexion/health all increase a man's popularity.
Re:Coinbase employees petition to remove execs by User23 on Friday June 10, 2022 @01:55PM (#31697326)
I’m well aware. “Less focused on” doesn’t mean “has no effect.”
Re:Coinbase employees petition to remove execs by afavour on Friday June 10, 2022 @09:45AM (#31694113)
So, because it’s a base human urge, we shouldn’t ever try to improve on it or do better?

Sounds very defeatist to me. Plenty of workplaces try a lot harder: setting specific goals to achieve in order to get promotions rather than relying on interpersonal relationships, for example.

> Interestingly male social spaces are actually less focused on appearance than female ones.

I think it’s telling that your example here is high school. IMO the focus is always on who has the most power. In high school, yes, the pretty girls have power, because of the way the boys treat them. I can’t say I’ve seen the same dynamic play out in adult workspaces.

Re:Coinbase employees petition to remove execs by User23 on Friday June 10, 2022 @11:23AM (#31695442)
> So, because it’s a base human urge, we shouldn’t ever try to improve on it or do better? Sounds very defeatist to me.

Improve and do better for whom? Those of us with adequate social acumen can deal with human nature just fine.

It is observably true though that low status persons often fantasize about somehow overturn the social order such that when it all shakes out they come out on top. It’s so common that it’s a well-known and frankly overworked trope.

The world has seen plenty of revolutions and other social disruptions and every single time those with a good grasp of human nature come out on top. You can fight reality if you wish, but you can never beat it.

> Plenty of workplaces try a lot harder: setting specific goals to achieve in order to get promotions rather than relying on interpersonal relationships, for example.

And it’s telling how reliably chumps fall for that story. The process is observably no more than a fig leaf covering office politics except perhaps at the levels where nobody with influence gives a fig.

Re:Coinbase employees petition to remove execs by tzs on Friday June 10, 2022 @11:19AM (#31695389)
We had something like that at one of my jobs. The most senior engineers there were myself and the founder, and everyone else was either fresh out of college or fresh out of high school. The founder had to spend a lot of time on business stuff so most of the things that required a senior engineer were done by me.

Most of what we did was Windows and Mac utility software, usually difficult or tricky stuff that messed heavily with system internals. The way we wrote most of this is that I would write the drivers or file system hooks or other kernel code we needed, and would also write the user mode code to support that, but not write a GUI for it or an installer. My user mode support code would either be an application that would provide a local network interface that a GUI could talk to, or a DLL that could be used by a GUI. For development I'd included a simple terminal emulator that just provided a glass TTY in a window in which I'd have a command line interface so I could develop and test my stuff without needing a GUI.

The founder went on a metrics kick and decided that the way the quarterly profit sharing should work is that everyone would be given a list of all the employees, and would have to assign to each either 2 points, 1 point, or 0 points, indicating whether they thought that employee deserved twice the average amount of profit sharing, just the average amount, or no profit sharing. You had to assign 2 points to 1/4 or the employees, 1 point to 1/2 the employees, and 0 points to 1/4 of the employees.

The points for each employee would be totaled, and the 1/4 with the highest points would get double profit sharing, the 1/4 with the lowest points would get nothing, and the rest would get regular profit sharing. Furthermore, the people with the 8 highest point totals would be on a committee for the next quarter that would largely choose the direction of the company (with the founder being able to override them).

His expectation was that I would be the top vote getter every quarter. After all, every product we currently sold and every product in development was at its core my code.

What actually happened was that everyone in engineering gave me 2 points. Everyone outside engineering gave me 0 or 1. Take the people in testing. They dealt with alpha, beta, and release candidates. They almost never dealt with me. So to them the people doing all the work on the products were the junior engineers who wrote the GUIs and those were who got the 2 point votes. Same with support. If they interacted with an engineer most of the time it was one of the junior engineers because most of the issues were with the GUI. If the underlying problem was with my code support would probably still talk to the junior engineer who write the GUI, who would be the one to determine it was actually a lower level problem and bring it up with me.

Another person who scored low who clearly should have been in the top quarter was our head IT guy. In many ways he was even less visible than me to most employees. There were also some people in operations that were critical to our success and would be hard to replace--surely that means they deserved double shares if anyone did.

This was exactly what I told the founder was going to happen and he had to quickly scrap that system.

Re:Coinbase employees petition to remove execs by shanusmagnus on Friday June 10, 2022 @11:33AM (#31695583)
This is a fantastic example in how incentive design can go awry! Would love to hear any other stories like this one (from you or anyone) to learn from.
Re:Coinbase employees petition to remove execs by leaflets2 on Sunday June 12, 2022 @06:27PM (#31718875)
Me too

Learning through others' mistakes instead of ones own :-)

Also, interesting to read

Re:Coinbase employees petition to remove execs by spookthesunset on Friday June 10, 2022 @02:57PM (#31698061)
At least they didn't double down!
Re:Coinbase employees petition to remove execs by u385639 on Friday June 10, 2022 @08:53AM (#31693382)
You don't have to imagine it, it's already the way it is. A company social hierarchy is just a little more forgiving than a high school.
Re:Coinbase employees petition to remove execs by ilaksh on Friday June 10, 2022 @12:03PM (#31696003)
Well, maybe not _all_ companies...but most of them? Yeah , actually. High school sounds about right.
Re:Coinbase employees petition to remove execs by mistrial9 on Friday June 10, 2022 @09:29AM (#31693875)
no, you imagine a well-functioning high school with that colorful story.
Re:Coinbase employees petition to remove execs by tsimionescu on Friday June 10, 2022 @04:11AM (#31691377)
> how well they demonstrate the 10 crore Values at coinbase

I wonder if these are the 10 core values, or Coinbase actually has 10 crore (100,000,000) values they want employees to think about... Doesn't seem impossible given some HR departments I've seen.

Re:Coinbase employees petition to remove execs by IfOnlyYouKnew on Friday June 10, 2022 @04:37AM (#31691560)
To paraphrase the economics joke: Coinbase doesn't have any value(s). It has ten prices, none of which are correct, and it doesn't know the difference.

Even with slightly less snark: you try to come up with a list of ten "core values" and "positive energy" is one of them? Does anybody notice that "positive energy" is a completely empty shell of a phrase? It's "why are you sad? When I'm sad, I decide to be happy instead" in buzzword-form.

Then again, I sort-of get it: if Coinbase had "intellectual rigor" and "help society, and capitalism will reward you" as guiding principles, the cognitive dissonance could shatter a Tesla Cybertruck window at a distance. Better to just cut the chase and go with "for the lulz" and "privilege is our edge" from the get-go.

Re:Coinbase employees petition to remove execs by vianneychevalie on Friday June 10, 2022 @06:42AM (#31692263)
I disagree, emotional work is work, and « positive energy » sums it up quite well.

Edge cases exist, but when I’m sad, I just stop being sad at work, because it’s been clearly stated, from the first interview, that positivity was a requirement of performance.

One edge case: colleague lost her mother last year, of course we didn’t expect her to perform excruciating emotional work.

Re:Coinbase employees petition to remove execs by phillu on Friday June 10, 2022 @07:01AM (#31692383)
This sounds like a company I would never want to work for.

No one is positive and happy all the time and having to fake it "as a job requirement" sounds wrong on so many levels.

Re:Coinbase employees petition to remove execs by shanusmagnus on Friday June 10, 2022 @09:39AM (#31694025)
I don't know anything about coinbase, but you're taking the least-generous possible interpretation of this. A really simple re-statement is that your bearing has consequences for other people, and if you're having a shit day and feeling miserable, you can either conduct yourself in a manner that poisons everyone around you, or you can try to keep yourself together. "Positive energy" is, I'm guessing, one way to get at this idea, though it's not how I would frame it myself.

As an aside: I assume that you know this from your own life, and appreciate when people behave in a manner that cares for the emotional commons of wherever you are. Is your objection to it here the fact that it's a giant stupid company ostensibly trying to curate your feelings, and that's annoying and (probably) hypocritical? Or do you really object to the premise?

Re:Coinbase employees petition to remove execs by thrav on Friday June 10, 2022 @07:12AM (#31692462)
I’m sure you already know this, but don’t ever do sales.
Re:Coinbase employees petition to remove execs by atlasunshrugged on Friday June 10, 2022 @07:33AM (#31692628)
Strong disagree, I did sales (I would like to think successfully) for a long time as someone who struggled with depression and anxiety, there's far more to it than just having a fake smile plastered on; people like those who can empathize with them, understand their needs, etc. and sometimes a no-bs straightforward approach talking pros and cons directly instead of a fake used-car salesmanesque over the top approach is far more effective.
Re:Coinbase employees petition to remove execs by wccrawford on Friday June 10, 2022 @07:57AM (#31692802)
I did non-commission sales for a while as well, and made no effort to appear more happy than I was. People appreciated my candor and knowledge, rather than being won over by my charm. I sold a lot of stuff, and there was even a time that a customer found out I wasn't in that day and decided to come back another day instead of dealing with anyone else, even knowing there were no commissions.

My proof that I did well at it was that management constantly told me I need to upsell more and tried to scare me into it, but at no point did they ever actually move to take me off the sales floor. They knew I did really well, even without their extra BS items to push.

Re:Coinbase employees petition to remove execs by tmountain on Friday June 10, 2022 @07:55AM (#31692792)
The most successful salesperson I know has a pretty flat affect but knows her product super well and is excellent at needs analysis. There’s definitely a lot more to sales than glad handing people with a smile.
Re:Coinbase employees petition to remove execs by a4isms on Friday June 10, 2022 @07:28AM (#31692578)
I was a successful retail and enterprise salesperson earlier in my career. I also suffer from lifelong depression.

I did not fake "happy happy joy joy," but I also did not allow self absorption to inject my mood into my business. My model is that sales is a career that involves having structured communications.

That was a lifesaver for me when feeling depressed, because I could focus on the structure of what needed to be accomplished rather than the unstructured touchy-feely business of "getting along with people."

I suggest that "YMMV." Salespeople are not all the same, and some break preconceptions and stereotypes hard while being successful at what they do.

Re:Coinbase employees petition to remove execs by datavirtue on Friday June 10, 2022 @10:58AM (#31695121)
"Positive energy" to me sounds like: "you better not have a life outside of work."

We don't need you dragging yourself in to work after caring for your cancer patient family member or newborn.

Re:Coinbase employees petition to remove execs by ribs on Friday June 10, 2022 @09:28AM (#31693862)
It’s tempting to make a joke like “I don’t lakh the odds of that”…oh dear, consider it made
Re:Coinbase employees petition to remove execs by pbreit on Friday June 10, 2022 @01:14PM (#31696897)
Here they are: https://www.coinbase.com/mission

Not sure what you are trying to mean.

Re:Coinbase employees petition to remove execs by throwaway_1928 on Friday June 10, 2022 @01:52PM (#31697303)
In India, 1 lakh is 100 thousand and 1 crore is 10 million. The joke is based on a typo in the original post.
Re:Coinbase employees petition to remove execs by Thr0wawayDocs on Friday June 10, 2022 @11:05AM (#31695207)
You don't know the half of it: I worked on Dalio's HR system, and what is really "interesting" is how the dots are put together.

First off: All dots are public. You know who is grading you well, who is grading you badly, and who is liked and disliked by each executive and manager you want. Imagine giving Ray Dalio a low score in Critical Thinking, one of the many categories. It's not going to be easy.

The dots are also put together to create a baseball card: An accumulation of what the company thinks of each person. And those scores are basically the review system, as you will be kicked out with a low enough average. You can, and should, look at the baseball card of someone you have to meet with, but you don't work close to, and act accordingly.

But the baseball card score is not just an average: Then two groups of people with different ideas of someone would give a middling score. Instead, scores are weighted with a sigmoid kernel. Said kernel takes, as its other parameter, the rater's score in that category. If the company believes that you are bad at something, your opinion doesn't matter. And since votes are public, you probably want to agree with the majority, as otherwise your lack of skill at evaluating that category could lead to people voting you lower in that category.

This mechanism is, as you might have noticed, pretty unstable. As my personal score changes the value of the dots I provided, every scoring iteration changes scores in ways that might never converge. Some people's scores would change wildly, as the people that rate them high, or low, had scores near the critical point of the sigmoid. Therefore, some determining mechanism was required to decide the final scores. Let's just say it stacks the deck in favor of executives.

So when you look at the Bridgewager version of this system, what you got was all kinds of little mechanisms that pushed really hard towards having the leadership being rated as the best at everything, and then having the leadership's rating be the most powerful force of them all. So every rating is performative, and you better be directionally agreeing with the top forces in the company. Rating honestly is something for only the naive and the politically powerful.

I wonder how far down this road Coinbase is going: Every little bit of the system matters to optimize for toxicity.

Re:Coinbase employees petition to remove execs by leaflets2 on Sunday June 12, 2022 @06:32PM (#31718897)
> look at the baseball card of someone you have to meet with, but you don't work close to, and act accordingly

I don't understand -- what should I look for, how should I act (and why)?

(I've never been in such an environment)

Interesting to read about their system!

Re:Coinbase employees petition to remove execs by nebula8804 on Friday June 10, 2022 @11:21AM (#31695421)
Isn't Bridgewater a very high performing organization? How has the company not completely collapsed at this point? Or is there a ticking time bomb coming that will end up destroying Dalio's supposed "reputation for excellence"?
Re:Coinbase employees petition to remove execs by spopejoy on Sunday June 12, 2022 @11:57AM (#31715472)
Calling any hedge fund "high performing" is pretty meaningless, as once they've figured out their core trade their main job is to 1) keep the core trade secret, 2) try to find some other bet, 3) try to trade bigger/faster/stronger, in that order.

They're just big poker players and so looking like they're the smartest in the room is part of the bluff. Secrecy is way more important but that doesn't require PhDs.

This is why they're so culty, use various personality tests in hiring, and things like the rube goldberg 360 rating disaster described above.

A simpler example is Jane Street who went hard into OCAML for no reason whatsoever that had to do with their bottom line but made them look "smart" while money machine goes brrr.

Re:Coinbase employees petition to remove execs by pg_1234 on Friday June 10, 2022 @12:34PM (#31696367)
Maybe it's only "high performing" according to it's own internal rating system.
Re:Coinbase employees petition to remove execs by nebula8804 on Saturday June 11, 2022 @03:15PM (#31707325)
I think its pretty well known that this organization produces excellent results no?
Re:Coinbase employees petition to remove execs by leaflets2 on Sunday June 12, 2022 @06:45PM (#31718973)
I guess so yes? Having grown to the largest hedge fund in the world

Ray Dalio to me seems like a bright person, having glanced at:

https://en.m.wikipedia.org/wiki/Ray_Dalio

Re:Coinbase employees petition to remove execs by misja111 on Friday June 10, 2022 @03:36AM (#31691207)
Like others already said, this is just another variant of the commonly used 360 degrees feedback system. I don't think that system is bad in itself, I've been in companies where it worked very well. I've also seen a company where it was being used by some to rat on colleagues, but in that company there were lots of things wrong already and the reviews just made it worse. So I guess there were many underlying problems in Coinbase already.
Re:Coinbase employees petition to remove execs by thrwyoilarticle on Friday June 10, 2022 @07:44AM (#31692697)
There are a lot of replies to this comparing Dot Collector to TV shows. Can we not judge these things on their own (de)merits with more nuance than just saying it reminds us of some popular media? This happens in a lot of tech discussions - usually using 1984 - to argue that a surface-level resemblance means something is bad. I agree that I don't want to work in a place like this but if this is an acceptable line of reasoning then it extrapolates to good-boy-points used for children being dystopian. Using stories whose morals we agree with as a gotcha enables the use of stories whose morals aren't agreeable or sensible - perhaps democracy reminds me of the senate from the Star Wars prequels so we should revert to feudalism?

There are famous examples of these kind of rating systems being negative in the real world in our very own sector. We don't need to use fiction.

Re:Coinbase employees petition to remove execs by nowherebeen on Friday June 10, 2022 @03:09AM (#31691030)
> include values like positive energy

There is so many things wrong with a system like this. It's asking coworkers to rat on each other. This is dystopian.

Re:Coinbase employees petition to remove execs by Cthulhu_ on Friday June 10, 2022 @03:14AM (#31691060)
I dunno, it only asks for a thumbs up or thumbs down - unless I misread it - which is a lot less invasive or "ratty" than most employee review systems I know.

I prefer human feedback to be honest. And I've only ever given negative feedback on a direct co-worker once, who was a right smug prick.

Re:Coinbase employees petition to remove execs by hdjjhhvvhga on Friday June 10, 2022 @04:29AM (#31691503)
> I dunno, it only asks for a thumbs up or thumbs down

Yeah, but why? Why would I even "rate" my coworkers? I would prefer not to. If someone is a prick, I talk to them first, and if it doesn't help and the case is serious, I go to the manager or file a formal complaint. What's the point of giving people thumbs up/down? Someone has a bad day, let's make it even worse by giving them a thumbs down, it's ridiculous.

Re:Coinbase employees petition to remove execs by itsoktocry on Friday June 10, 2022 @09:43AM (#31694085)
>Someone has a bad day, let's make it even worse by giving them a thumbs down, it's ridiculous.

So giving them a thumbs-down is bad, but filing a formal complaint is fine? That seems like an extreme escalation.

Maybe I'm far less cynical than others here, but as has been mentioned in other comments, I don't believe that people are going to down-rank people out of spite. And if you ask a broad question like, "Is this person a good teammate, yes/no?" and the person gets many no's...perhaps it's something to look into?

Re:Coinbase employees petition to remove execs by hdjjhhvvhga on Friday June 10, 2022 @10:44AM (#31694924)
> So giving them a thumbs-down is bad, but filing a formal complaint is fine? That seems like an extreme escalation.

No, on the opposite. If a coworker is just a bit unpleasant but I'm forced to rate them, I'm more likely to rate them negatively for reasons I have no idea about (maybe their dog died or are taking new medicine or whatever).

If I'm not asked to rate them, I won't do anything, until it's grave enough I should intervene. In this case, I will contact them directly trying to understand them and solve the problem in an amicable way, without involving any external party. This helps in a vast majority of cases. Only in extremely rare cases, once in a few years, the problem becomes so grave that another person needs to be involved. In any case, giving anyone a thumbs down doesn't solve anything.

Re:Coinbase employees petition to remove execs by otikik on Friday June 10, 2022 @03:48AM (#31691261)
I think "Black Mirror S03E01 - Nosedive" gives a good perspective on how such a system can go wrong, but on a country level. I think that the same would apply in a company though: it would exacerbate the misalignment of incentives instead of improving the situation.
Re:Coinbase employees petition to remove execs by parineum on Friday June 10, 2022 @04:12AM (#31691378)
I think the Dunbar Number plays a significant role in why those situations are different.
Re:Coinbase employees petition to remove execs by d4rkp4ttern on Friday June 10, 2022 @06:32AM (#31692209)
Right. I’m reminded of Travis Kalanick’s “super pumped” metric at Uber.

And of course that Black Mirror episode. Constantly evince a super positive energy or else.

Re:Coinbase employees petition to remove execs by doktorhladnjak on Sunday June 12, 2022 @04:23PM (#31717944)
There was no "superpumped" metric. It was one of their Amazon-style leadership principles.
Re:Coinbase employees petition to remove execs by throwaway_1928 on Friday June 10, 2022 @01:55PM (#31697331)
Re:Coinbase employees petition to remove execs by papito on Friday June 10, 2022 @06:54AM (#31692339)
Did this as far back as 18 years ago - but in a team of four people. You can see the problem with that.
Re:Coinbase employees petition to remove execs by tenpies on Friday June 10, 2022 @06:19AM (#31692118)
For what it's worth, this is progress. The previous default is a 24/7 inquisition trying to find and destroy any co-worker not on the cutting edge of woke - whether outside of work or at work.

A silly 10 question yes/no survey from HR is a step back towards sanity.

Re:Coinbase employees petition to remove execs by ethanbond on Friday June 10, 2022 @07:19AM (#31692513)
Where was this woke inquisition happening that you saw directly? I’ve seen people complain about this much more than I’ve actually seen it happening.
Re:Coinbase employees petition to remove execs by flappyeagle on Friday June 10, 2022 @08:05AM (#31692878)
I lived it. It sucked. Only the dumb ones got cancelled. The smart ones kept their heads down or got new jobs. The team was defined by mediocrity. Mediocrity in hiring, in execution, in quality. But oh were they ever so woke.
Re:Coinbase employees petition to remove execs by antonvs on Friday June 10, 2022 @10:59AM (#31695123)
What kind of company was this? I do contracting and have worked a lot of places, big and small, but have never seen anything remotely like this.

Perhaps it's a matter of perspective? Would you say e.g. James Damore was "cancelled", rather than being fired for discriminatory statements that an NLRB lawyer described as "so harmful, discriminatory, and disruptive as to be unprotected"?

Re:Coinbase employees petition to remove execs by flappyeagle on Friday June 10, 2022 @11:31AM (#31695557)
This is a venture backed enterprise software company.

Cancelling was never so straightforward as being fired. It was social ostracism and the soft understanding that no promotions were going to come their way, because the whole HR team was against it and their managers were never going to spend the social capital to fight that fight.

Their offense was objecting to a specific point being made in “implicit bias training”.

I was high enough in the org chart that I was privy to these conversations.

Re:Coinbase employees petition to remove execs by native_samples on Friday June 10, 2022 @05:34PM (#31699594)
Damore was cancelled and a woke NLRB lawyer making things up to ensure his cancellation stuck doesn't mean anything beyond the NLRB being just one more corrupted organization on top of so many others. Obviously, if you think Damore is actually a terrible person then you're a part of the problem, and not going to perceive anything as woke regardless of how many other people find it crazy.
Re:Coinbase employees petition to remove execs by doktorhladnjak on Sunday June 12, 2022 @04:29PM (#31717978)
Damore was canned by Google for exactly one reason: he had become a liability to the company. If he became a manager with a report who was a woman, or even worked on a team with women, any negative feedback would be suspect. He had literally written a treatise stating that women were not as predisposed to working in tech as men. Any woman could challenge him as biased. And Google would have to deal with the fallout of that, which would be a huge time sink and PR disaster for them.
Re:Coinbase employees petition to remove execs by skinnymuch on Friday June 10, 2022 @11:36PM (#31701703)
Is this satire? The over usage of woke is funny.
Re:Coinbase employees petition to remove execs by robocat on Friday June 10, 2022 @05:15AM (#31691773)
You have just written three negative sentences. You have a somewhat negative nick (nowherebeen). Your previous three comments on HN were negative.

Perhaps coinbase doesn’t target employees like you. Maybe they like happy clappy medicinally-well-adjusted type employees?

Re:Coinbase employees petition to remove execs by nowherebeen on Friday June 10, 2022 @05:33AM (#31691882)
That's fine by me. I have never applied to coinbase nor intend to. I do agree I am a somewhat negative nick as well since I tend to comment on stuff I disagree with on HN. Thanks for the heads up though. I shall see if I can improve upon it.
Re:Coinbase employees petition to remove execs by noahtf on Friday June 10, 2022 @09:11AM (#31693609)
I think the comment you are responding to was sarcastic and in jest at Coinbase's dystopian system.
Re:Coinbase employees petition to remove execs by robocat on Friday June 10, 2022 @12:11PM (#31696110)
Yeah: my idea of funny is often not funny. I would fail the Dunning-Kruger test.

I would like to say I occasionally write low quality comments to empirically test my personal self-judgement about my own metrics of reality.

Re:Coinbase employees petition to remove execs by systemvoltage on Friday June 10, 2022 @03:19AM (#31691102)
On surface, it sounds like 360 feedback which is pretty standard, am I missing something?

https://en.wikipedia.org/wiki/360-degree_feedback

Re:Coinbase employees petition to remove execs by spade on Friday June 10, 2022 @03:48AM (#31691264)
360 feedback usually happens a few times a year while Dot Collector feedback seems like it's for every meeting [0][1]. This reminds me of the Black Mirror episode "Nosedive" where everyone is rating everyone for every social interaction (e.g. saying "hi" or paying a cashier).

[0] https://www.businessinsider.com/coinbase-asking-staff-rate-e...

[1] https://qz.com/1071749/bridgewater-associates-ceo-ray-dalio-...

Re:Coinbase employees petition to remove execs by systemvoltage on Friday June 10, 2022 @04:01AM (#31691323)
> This reminds me of the Black Mirror episode "Nosedive"

I shall check it out!

Re:Coinbase employees petition to remove execs by moron4hire on Friday June 10, 2022 @09:11AM (#31693600)
Had a similar thing at Deloitte that they called "Scatterplot". There were questions like, "if the money were yours, would you give it to this person to work on projects?" They take your rankings from multiple people over time, plot them, then generate a trend line. The thinking is that, in an org like Deloitte, you'll end up working with so many people that any interpersonal friction will winnow out as noise. This is said to be "scientific".

It indeed was hell.

The primary problem with it was that most people in my business unit (I don't remember the numbers, but the business unit was originally a large startup that got acquired and then multiplied 10x as similar work Deloitte already did got folded in) didn't operate like the rest of Deloitte. Our business unit performed more like a software consultancy than a management consultancy, so most people who weren't director level never interacted with anyone other than a core group of people and a single, direct manager. That manager was also responsible for your assignments, whereas the rest of Deloitte is much more unstructured, people move around on assignments and don't necessarily have a fixed management structure. On top of that, my particular group was in a very niche field, with only two other groups in the entirety of Deloitte doing similar work (one in Australia and another one in Chicago, I believe, whereas I live near DC), which compounded the "you only work with a small set of people and have no chance of escaping personality conflicts".

I got drummed out pretty fast by a boss who was pissed off that I was more internet-famous than him. Not that I'm actually internet-famous, but what little following I have on Twitter occasionally gets me invites to give talks at conferences. All of their marketing was centered around one person being the "genius" behind our group, and I wasn't that guy (hell, I never once met him in the year-and-a-half/6 projects I worked on while I was there), so I was accused of trying to undermine the org.

It ultimately worked out in the end. I got to milk the system a little bit. One of the only advantages of working in a gigantic corporation is that HR is systematized. If you have an issue that is strictly limited to yourself, and can figure out the right levers to pull, the machine will engage and you will eventually get what you want. You are entitled to your benefits. So I was able to take advantage of some very generous family leave and childcare benefits at a rough time in our lives. It also looked good on my resume, which helped me land my current role, which is the best job I've ever had.

Re:Coinbase employees petition to remove execs by lupire on Friday June 10, 2022 @10:01AM (#31694358)
That makes sense, though, for the business. Consulting companies sell a brand image. If Justin Bieber's backup singer got more famous than Bieber, it would mess up the brand dynamics.
Re:Coinbase employees petition to remove execs by moron4hire on Friday June 10, 2022 @10:50AM (#31695019)
No, that analogy does not make sense. They weren't competent at their own marketing, so their own efforts weren't successful or a respected part of the industry zeitgeist. It'd be more like getting upset that one of the sound engineers that worked on the Rebecca Black's "Friday" was getting famous amongst sound engineers for talks on sound engineering. I didn't ask them to make me a part of their marketing. I just wanted to continue doing the talks I was already doing (mostly just local enthusiast groups), completely devoid of any of their involvement. Hell, we had even discussed these talks during my interview and they had said they wanted to encourage me to do more. They wanted me to get approval for all talks of any kind and once I got in they would not give approval for any.

Besides, even if I were at all competing with their marketing image, it still wouldn't have made sense. At least not business sense. Being petty doesn't make money.

Re:Coinbase employees petition to remove execs by boardwaalk on Friday June 10, 2022 @03:16AM (#31691073)
Man, every time I hear something about Dalio and Bridgewater I'm glad I didn't get that job.
Re:Coinbase employees petition to remove execs by jackweirdy on Friday June 10, 2022 @03:59AM (#31691315)
I think this idea must have been taken from Miaow Miaow Beans https://youtu.be/CI4kiPaKfAE
Re:Coinbase employees petition to remove execs by FredPret on Friday June 10, 2022 @11:34AM (#31695601)
The modern tendency is to codify and systematize all management decisions.

In the old British Empire, the upper class learnt the classics (as in, ancient myths) and were packed off to go rule the world. It didn’t go so badly (for Britain).

Perhaps we can combine the two - managers to study human nature, and then study the problem, and then use regular brainpower to come up with good solutions.

Re:Coinbase employees petition to remove execs by gradschoolfail on Friday June 10, 2022 @11:58AM (#31695943)
If your classics included the Greek ones, that probably led to the aristocrats getting shipped to their demise in WWI. There might have been something akin to single combat bwtween champions in India, but that was something probably too much to expect in Belgium.
Re:Coinbase employees petition to remove execs by FredPret on Friday June 10, 2022 @03:23PM (#31698374)
They were fighting in the infantry in every British war until then; it worked very well for a long time
Re:Coinbase employees petition to remove execs by gradschoolfail on Saturday June 11, 2022 @12:42AM (#31701987)
(: I guess you realized that they should have joined the nascent airforce— it was the last truish example of single combat between champions, one, ironically, enabled by technology—- the continental aristocrats did :) (eg Baron von R) (maybe they had a better-faith classical education, considering their generally more accurate transmission of the classic pronunciations)

BTw Kerala supposedly.. https://en.wikipedia.org/wiki/Single_combat

“ The Kerala practice was discontinued in the 19th century under the British Raj.”

Re:Coinbase employees petition to remove execs by mimsee on Friday June 10, 2022 @03:38AM (#31691215)
Isn't this exactly what was made fun of in the show Pied Piper? Piper score or metrics if I recall correctly.
Re:Coinbase employees petition to remove execs by PhillyG on Friday June 10, 2022 @04:07AM (#31691353)
The show was called "Silicon Valley" but yes they did explore/mock that concept
Re:Coinbase employees petition to remove execs by catsarebetter on Friday June 10, 2022 @04:37PM (#31699099)
It's not as simple as this rating system, there's a lot more principles and frameworks that they used in their culture at Bridgewater outside of just this dot collector piece. You can find deeper material on this in Ray Dalio's Principles book.

But yeah that alone sounds like hell.

Also, Bridgewater associates were being paid ridiculous amounts (I think, haven't run specific nubmers on this) by someone widely regarded as a visionary, so they were much more incentivized to stay and deal with this stuff. I suspect that there wasn't a comparable job opportunity for them at the time, whereas with Coinbase in a market downturn...

Re:Coinbase employees petition to remove execs by bena on Friday June 10, 2022 @10:04AM (#31694389)
The 9 core principles at the place where I work are:

Vision, Verve, Wit, Cheer, Humility, Benevolence, Nimbleness, Probity and Wiles.

Normally, I try not to value any principle over the others, but today, I'd have to say Cheer is my favorite.

Re:Coinbase employees petition to remove execs by meerita on Friday June 10, 2022 @06:28AM (#31692183)
Sounds like hell. I can't believe companies use such systems to manage their own employees. It tells a lot how bad managers do their work, which is basically know every employee and care for them.
Re:Coinbase employees petition to remove execs by antonvs on Friday June 10, 2022 @11:03AM (#31695180)
A lot of what larger companies do is find ways to take mediocre or bad staff and make them more useful by giving them structure and tools that help them do their jobs even if they're bad at them.

This is an example of doing this for managers. A good, thoughtful manager wouldn't need to do this, but it's difficult to find such people, and they tend to be expensive.

Re:Coinbase employees petition to remove execs by isthispermanent on Friday June 10, 2022 @02:26PM (#31697686)
This is not what the Dot Collector was intended for. It was intended for live discussions debating market conditions. Bridgewater would use it so participants could rate and then aggregate.

For instance there are 10 people in a meeting and Person 1 is talking about the Bank of Japan effect on the EUR/USD. The other 9 would rate that person on this specific topic in terms of "credibility, experience, etc...". The results would then be displayed after all people talked and were given so the team could come to a consensus on correct action.

Brilliant if used correctly. Does not sound like it's being used as intended.

Re:Coinbase employees petition to remove execs by paganel on Friday June 10, 2022 @03:19AM (#31691100)
Even on paper sounds dystopian, to be honest.
Re:Coinbase employees petition to remove execs by rgoulter on Friday June 10, 2022 @04:24AM (#31691464)
Bridgewater's approach sounds interesting, albeit not for everyone.

Ideally, you want to catch mistakes sooner rather than later. People don't want to admit they made a mistake; or people don't want to sincerely criticise others.

One way of fixing this is creating an environment where people feel safe about making mistakes.

AFAIU Bridgewater's approach is the opposite; everything gets exposed. e.g. Modelling different personalities that people have, or whatever, so that these can be taken into account. The upside is stuff like you can tell the CEO you think he did a bad job. The downside is just how exposed it feels compared to normal social/political interaction.

Re:Coinbase employees petition to remove execs by is0tope on Friday June 10, 2022 @05:31AM (#31691868)
Yeah, I highly doubt that any line employee is going to tell the CEO they did a bad job.

These happy clappy "systems" usually fail to take into account (almost biological) realities of how power structures work.

Re:Coinbase employees petition to remove execs by rgoulter on Friday June 10, 2022 @05:56AM (#31692006)
The story I was thinking of was where a director sent him the criticism, and he shared the criticism within the company. From this summary of a TED talk Dalio gave in 2017: https://www.linkedin.com/pulse/employee-sent-hedge-fund-gian...

I'm not familiar with other companies that have the same reputation of using a system like this the same way Bridgewater does.

Re:Coinbase employees petition to remove execs by antonvs on Friday June 10, 2022 @11:09AM (#31695258)
That's a cherry-picked example by a person promoting himself and his own system. Not really a useful data point, more an example of an aspirational goal.
Re:Coinbase employees petition to remove execs by nojito on Friday June 10, 2022 @06:04AM (#31692041)
Actually this happens all the time in firms using dot collector.

You have to remember you give real-time feedback during the meeting itself.

Re:Coinbase employees petition to remove execs by leaflets2 on Monday June 13, 2022 @07:17AM (#31723819)
>> line employee is going to tell the CEO they did a bad job

> happens all the time

Hmm how do the CEOs react to that? I imagine that the good ones are happy for feedback

The others though?

(I understand if you were exaggerating a bit, wrt "all the time")

Re:Coinbase employees petition to remove execs by ChrisRR on Friday June 10, 2022 @03:22AM (#31691129)
That sounds like a 360 degree review, but with less granularity.
Re:Coinbase employees petition to remove execs by qgin on Friday June 10, 2022 @10:47AM (#31694965)
I have a hard time not imagining the shoe Community (season 5 episode 8) where the college starts using an app that rates every interaction between people.

https://en.m.wikipedia.org/wiki/App_Development_and_Condimen...

Re:Coinbase employees petition to remove execs by willcipriano on Saturday June 11, 2022 @01:24AM (#31702168)
"Really big shoe." - Johnny Carson
Re:Coinbase employees petition to remove execs by chaostheory on Friday June 10, 2022 @10:26AM (#31694685)
This is how Bridgewater, Ray Dalio’s company, is run.

The app is based on his philosophy https://www.principles.com/

Re:Coinbase employees petition to remove execs by buitreVirtual on Friday June 10, 2022 @09:13AM (#31693625)
Ok, but how are the results used? For improving work behavior or for employment decisions? Are they disclosed to the employee or the manager or everyone?
Re:Coinbase employees petition to remove execs by krnlpnc on Friday June 10, 2022 @10:41AM (#31694864)
Thumbs up on communication, thumbs up on completeness of work on time.

But, like major thumbs down on their vibe. They need more positive vibes.

Re:Coinbase employees petition to remove execs by hemloc_io on Friday June 10, 2022 @03:33PM (#31698477)
loooooooool sounds like the type of thing a company that hires a bunch of former Amazon people would love
Re:Coinbase employees petition to remove execs by thaway2839 on Friday June 10, 2022 @03:52PM (#31698670)
Sounds like a better, potentially more useful, form of peer review?
Re:Coinbase employees petition to remove execs by subhro on Friday June 10, 2022 @09:02AM (#31693478)
Very similar to what I found in Amazon. Hell indeed.
Re:Coinbase employees petition to remove execs by ur-whale on Friday June 10, 2022 @04:49AM (#31691641)
> Sounds like hell.

Sounds like standard corporate usistan.

Re:Coinbase employees petition to remove execs by permo-w on Friday June 10, 2022 @04:52AM (#31691654)
i.e. hell
Re:Coinbase employees petition to remove execs by ur-whale on Friday June 10, 2022 @05:49AM (#31691968)
> i.e. hell

Fair enough, but why single out Coinbase when the same kind of BS goes on in pretty much every large corp over there?

Re:Coinbase employees petition to remove execs by datashaman on Friday June 10, 2022 @06:45AM (#31692279)
Because the OP is about Coinbase?