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Re:I wrote a SaaS product because the internet made me belie... by dvt on Thursday May 28, 2020 @08:23PM (#23344852)
This is a pretty good atticle, and the product is actually quite solid (maybe a tad overpriced), but this right here is a rookie mistake:

> In January, 2019 I launched to HackerNews and some subreddits ...

Really? That's a "launch" these days? At least scrounge up a few hundred bucks and throw up some Facebook ads. Reddit and Hacker News have some of the most cynical and thrifty readers out there. Networking and getting the word out is half the battle. With such little effort put into the launch, OP could have been selling a dollar for fifty cents and no one would've cared.

Re:I wrote a SaaS product because the internet made me belie... by CM30 on Friday May 29, 2020 @05:10AM (#23347887)
This plus the mention of ProductHunt makes me think they fell into the trap of marketing to their fellow creators rather than their audience. That's a common mistake plenty of people make when building anything. Game developers market their games on game development forums, website owners market their sites on web development/webmaster forums, authors market on writing forums, etc.

They then forget that the typical person there is an industry peer or competitor rather than a customer, and that the chances of selling them on their product is slim to none.

Re:I wrote a SaaS product because the internet made me belie... by mromnia on Friday May 29, 2020 @06:56AM (#23348495)
I see this advice a lot, but I never really understood what the alternative is. If your product has a specific niche, maybe there are some forums or subreddits dedicated to it, sure. But if it's a game? Some are designed for a niche audience, but most really aren't.

Another thing is that most of the forums/subreddits these days have strict rules against self-promotion.

And I'm not saying that you're wrong - I'm just wondering what do you think is the right way to do things.

Re:I wrote a SaaS product because the internet made me belie... by CM30 on Friday May 29, 2020 @07:53AM (#23348860)
The main things to keep in mind are that:

There are far less creators than there are people that merely consume/enjoy/use that kind of content/art/product/service

and that

Most people who are creators aren't going to be in your target audience, and hence won't buy/use it.

Hence by marketing to other creators, you end up marketing to a subset of a subset of your product/game's total audience.

As for how you should market?

Well, in a mix of ways. Paid ads, getting journalists/media outlets/influencers to cover your work, posting on social media, doing various attention grabbing marketing campaigns, etc.

Plus using communities that are likely to be interested in the game.

Of course, as you say, the latter have rules against self promotion.

But here's the thing. Those rules are not 100% set in stone absolute.

They're about stopping drive by advertisers, not just anyone with anything to promote at any time in history. That's how the communities I run work for instance, with the assumption being that if someone shows a real interest in the community and subject, we'll allow them to share their work.

So you ideally want to be a longtime contributor on any community you want to market your work on. Have (as they say), less than 10% of your posts as ads for your work.

Hope that helps.

Re:I wrote a SaaS product because the internet made me belie... by dvt on Friday May 29, 2020 @02:13PM (#23353520)
Great post! This perfectly complements my reply and expands on how to get your “widget” out there.

Wish you could save posts on HN because this is a gem!

Re:I wrote a SaaS product because the internet made me belie... by ahartman00 on Saturday May 30, 2020 @10:44AM (#23361534)
You can! Click the link for the post(X hours ago), and hit favorite.
Re:I wrote a SaaS product because the internet made me belie... by dvt on Saturday May 30, 2020 @02:06PM (#23363213)
Whoa nice, thanks for the heads up! I thought it was only available for threads.
Re:I wrote a SaaS product because the internet made me belie... by michaelt on Friday May 29, 2020 @09:39AM (#23349837)
> I see this advice a lot, but I never really understood what the alternative is.

How obvious the distinction is depends on your product.

Imagine I'm a robot maker making a robot vacuum cleaner. The kind of publicity that can get me into "Hackaday" probably comes to me a lot more naturally than the kind of publicity that gets me into "Good Housekeeping"

But I should be aiming for the latter, assuming my target market is "homeowners" rather than "robot enthusiasts"

Of course, for other products the distinction might be less obvious; if I'm making an IDE my users and my peers are probably fairly similar groups.

Re:I wrote a SaaS product because the internet made me belie... by perlgeek on Friday May 29, 2020 @07:19AM (#23348646)
> But if it's a game? Some are designed for a niche audience, but most really aren't.

Even if it isn't designed for a niche, you can still start by marketing to one. Or to a demographic, and advertise to media that targets that demographic.

Re:I wrote a SaaS product because the internet made me belie... by mromnia on Friday May 29, 2020 @07:26AM (#23348690)
Can you give an example?

Because if you're talking about ads, many people (even in this post) are saying that they just don't work for small projects.

Re:I wrote a SaaS product because the internet made me belie... by cushychicken on Friday May 29, 2020 @08:56AM (#23349366)
fell into the trap of marketing to their fellow creators rather than their audience

That's a great way to describe it.

Re:I wrote a SaaS product because the internet made me belie... by tudorw on Friday May 29, 2020 @05:37AM (#23348033)
This comment is gold dust, if I had known that 25 years ago...
Re:I wrote a SaaS product because the internet made me belie... by nmfisher on Friday May 29, 2020 @12:05AM (#23346163)
> Really? That's a "launch" these days? At least scrounge up a few hundred bucks and throw up some Facebook ads. Reddit and Hacker News have some of the most cynical and thrifty readers out there. Networking and getting the word out is half the battle. With such little effort put into the launch, OP could have been selling a dollar for fifty cents and no one would've cared.

Eh, I tried exactly this for a "thought bubble" project I had. Figured a landing page and $200 on ads would be the best way to gauge demand before writing any code.

Seemed like a great success - 50 or so e-mail signups, time to roll up my sleeves and start building! Until I looked closer and realized that every single signup was from a clearly fraudulent address. There's absolutely zero chance that they all just happened to be female, nicely formatted [firstname].[lastname]@gmail.com addresses.

Using ads to dip your toe in the water might have worked ten years ago, but there's just way too much fraud nowadays. I think you're better off finding your first ten users manually and asking very nicely for their time and feedback.

That was a few years ago, but I launched my app on the Play Store recently and noticed the exact same pattern. Definitely fake, too, because accounts were created in Firebase without user profiles (i.e. the app was never launched). I assume there are bot farms scanning new releases for certain packages (e.g. Firebase) and creating fake accounts.

Re:I wrote a SaaS product because the internet made me belie... by jmknoll on Friday May 29, 2020 @02:08AM (#23346737)
I know there’s a lot of this, but what is the angle? Who is running the bot farms to click on Facebook ads and sign up for random services? And what are they hoping to achieve?
Re:I wrote a SaaS product because the internet made me belie... by probably_wrong on Friday May 29, 2020 @02:19AM (#23346791)
My wild assumption is that bot farms need to look like regular users, and therefore keep clicking on things even when they're off the clock. If Facebook has caught up on click farms that click on links but do nothing afterwards, I would assume that filling in some random data goes a long way to make bots harder to spot once your actual clients show up.
Re:I wrote a SaaS product because the internet made me belie... by square_usual on Friday May 29, 2020 @07:11AM (#23348590)
When you set up an ad on Facebook (and many other ad services), you can define a "conversion" (I'm more familiar with how google calls them, I'm not sure if that's what facebook calls it.). You can read about it here: https://support.google.com/google-ads/answer/1722022. Then, you can set a target "Cost Per Action", which factors into your bids and therefore how much you spend on advertising and where you advertise. That's why if you're doing ad fraud, you'd want to take it all the way through to whichever action "counts".
Re:I wrote a SaaS product because the internet made me belie... by jmknoll on Saturday May 30, 2020 @03:28PM (#23363881)
That has to be it! That's the only explanation I've heard that really makes sense.
Re:I wrote a SaaS product because the internet made me belie... by makotoNagano on Friday May 29, 2020 @04:14AM (#23347534)
Yes, heard this theory before, think this makes the most sense
Re:I wrote a SaaS product because the internet made me belie... by smt88 on Friday May 29, 2020 @04:01AM (#23347449)
This kind of fraud benefits Facebook's competitors in the ad space by increasing the cost per customer acquired.

If someone clicks, signs up, and never pays, the conversion rate on the ad looks worse, and Facebook's targeting looks less valuable.

Re:I wrote a SaaS product because the internet made me belie... by sct202 on Friday May 29, 2020 @10:45AM (#23350491)
Facebook serves ads on other apps thru their Facebook Audience Network.
Re:I wrote a SaaS product because the internet made me belie... by radicalbyte on Friday May 29, 2020 @02:19AM (#23346788)
Kill competition? Boost Facebook stock price?
Re:I wrote a SaaS product because the internet made me belie... by stets on Friday May 29, 2020 @12:09AM (#23346182)
Bummer. Yeah, my idea was more along the lines of find my audience hanging out online and gently, subtly mention my product. Niche specific subreddits, forums (they still exist), Slack rooms, creating YouTube videos and others work pretty okay for initial traction for free.
Re:I wrote a SaaS product because the internet made me belie... by ngngngng on Friday May 29, 2020 @02:16AM (#23346775)
I get so frustrated marketing like this. I've put weeks of my life into FOSS projects just to post them on reddit and have them immediately deleted because "self promotion".

If I can't post my FOSS to the linux subreddit then what in the world am I allowed to post?

Re:I wrote a SaaS product because the internet made me belie... by probably_wrong on Friday May 29, 2020 @02:28AM (#23346846)
> If I can't post my FOSS to the linux subreddit then what in the world am I allowed to post?

There is not enough information in your comment to judge correctly, but I would like to point out that it's not black and white.

You know what I hate about Hacker News lately? The green accounts that show up, post a link to their product (sometimes even making it to the front page), do not reply to comments, and exist only to keep spamming their own links. I also saw a post gain 16 upvotes even though they forgot to post the actual content.

If you regularly contribute to the linux subreddit, participate in discussions, and post interesting links from non-affiliated sources then yes, being deleted for "self promotion" sounds unfair. But if you only go there to promote your project then I'd also side with the mods.

Re:I wrote a SaaS product because the internet made me belie... by dragandj on Friday May 29, 2020 @08:18AM (#23349073)
The thing is that most of these submissions go nowhere on HN. So, what is actually the problem? Lousy submissions don’t get upvoted and no one is bothered. The problem on Reddit is that even legitimate submissions are taken down by nay-sayers despite being positive and getting legitimate upvotes, while submissions of links that lead to big companies’ websites don’t get nearly the same level of scrutiny.
Re:I wrote a SaaS product because the internet made me belie... by mthoms on Friday May 29, 2020 @10:11AM (#23350144)
It seems the best way these days is to get creative - Write a blog post that is interesting to the target audience and mention your product as an aside.

Exactly like this HN submission did.

Re:I wrote a SaaS product because the internet made me belie... by jmstfv on Friday May 29, 2020 @03:44AM (#23347294)
Well, that largely depends on the subreddit and the context.

Always read the wiki before posting. When in doubt, ask moderators if they're OK with self-promotion.

Self-promotion doesn't mean you spam links left and right. Try to provide value first, and maybe at the end of your post/comment, link to your website.

Re:I wrote a SaaS product because the internet made me belie... by ngngngng on Friday May 29, 2020 @10:08AM (#23350115)
My open source repo was inspired by conversations in the subreddit, and open source software doesn't do much besides provide value.
Re:I wrote a SaaS product because the internet made me belie... by thesmileyone on Friday May 29, 2020 @08:34AM (#23349190)
This is what happens when you direct link.

Ie FB ad - conversion.

Instead you want a showy FB ad that takes them to a landing page that looks like your website (native) to build trust, maybe have them answer some questions to get qualified etc. There's numerous ways to filter out "bad traffic".

Re:I wrote a SaaS product because the internet made me belie... by mthoms on Friday May 29, 2020 @10:07AM (#23350100)
Can you give an example?
Re:I wrote a SaaS product because the internet made me belie... by api on Friday May 29, 2020 @07:44AM (#23348793)
I tried Facebook ads a year or two ago and got nothing but clicks from click farms in places like Pakistan. The volume of click farm fraud in online ads is staggering. It's totally worthless unless you are an expert at avoiding this and are paying close attention.
Re:I wrote a SaaS product because the internet made me belie... by wiradikusuma on Friday May 29, 2020 @04:00AM (#23347447)
Do you know why they do that? I understand for ads (maybe your ads are shown at their property, so they get a cut). But what's with Firebase/Google Play?
Re:I wrote a SaaS product because the internet made me belie... by nmfisher on Friday May 29, 2020 @04:59AM (#23347832)
Honestly, I have no clue. I've wondered if they're probing for unsecured Firebase database (for an encryption/ransom attack), or alternatively trying to generate enough seemingly legitimate activity for their "profiles" so the bots don't get detected at a later date.
Re:I wrote a SaaS product because the internet made me belie... by kilroy123 on Friday May 29, 2020 @06:29AM (#23348331)
> There's absolutely zero chance that they all just happened to be female, nicely formatted [firstname].[lastname]@gmail.com addresses.

That is my email address: [firstname].[lastname]@gmail.com

I'm not female though.

Re:I wrote a SaaS product because the internet made me belie... by mekanicalsyncop on Friday May 29, 2020 @06:38AM (#23348379)
yea but if you got 50 inquiries from random people on the Internet interested in your product would you expect all or even most of them to be in the exact format firstname.lastname@gmail?

I'd expect most or even all of them to be from gmail but I'd be skeptical if they all followed the same naming convention, whether its first.last or something else.

That alone is at least mildly suspicious but it doesn't prove its not legitimate. However in this case he also used other data points to make that determination.

Re:I wrote a SaaS product because the internet made me belie... by withinboredom on Friday May 29, 2020 @05:58AM (#23348145)
> There's absolutely zero chance that they all just happened to be female, nicely formatted [firstname].[lastname]@gmail.com addresses.

That makes you fraudulent these days? Man, my wife and I are screwed.

Re:I wrote a SaaS product because the internet made me belie... by nmfisher on Friday May 29, 2020 @06:28AM (#23348320)
I’m not saying the email format alone means they were fake.

I’m saying that they were fake because all of them were formatted like that, registering within hours of being made available on the Play Store/AdWords, with zero external links and the app never actually being launched.

The odds are almost nil that they were legitimate users. It’s incredibly easy to spot, the email signups after the initial launch are far more “natural”, even those sharing the same format.

Re:I wrote a SaaS product because the internet made me belie... by nemetroid on Friday May 29, 2020 @06:26AM (#23348308)
That’s clearly not what the parent post is suggesting. E-mail addresses on this format don’t make up 100% of all e-mail addresses in existence, so it’s suspicious when they make up 100% of your signups.
Re:I wrote a SaaS product because the internet made me belie... by abbadadda on Friday May 29, 2020 @06:39AM (#23348388)
You are female then? The author used the word "all" also.
Re:I wrote a SaaS product because the internet made me belie... by square_usual on Friday May 29, 2020 @07:13AM (#23348596)
Have you heard of... lesbians?
Re:I wrote a SaaS product because the internet made me belie... by throwaway744678 on Friday May 29, 2020 @06:21AM (#23348276)
Apparently, you also need to be female; I am going to assume your wife is, but are you?
Re:I wrote a SaaS product because the internet made me belie... by reillychase on Friday May 29, 2020 @02:38AM (#23346903)
I told him that too. People put too much emphasis on “Launch Day”, when really Launch Day should be day one and every day after. Never stop promoting and publicly “Launching” new features. Also too many people launching to Hacker News, Product Hunt, and Reddit where their peers hangout instead of places where their customers hangout.
Re:I wrote a SaaS product because the internet made me belie... by petargyurov on Friday May 29, 2020 @04:37AM (#23347689)
100% agree with you. I recently sort of "launched". Product is still in development but I wanted to start getting the word out. I posted on ProductHunt, shared on Facebook and was waiting to blow up... nothing happened.

I got more visitors from briefly mentioning my site on a comment here on HN than from ads and PH.

Anyway, after a week of sulking that I wasn't the next Facebook overnight I buckled down and continued working with more long term vision. Growing a userbase takes time, 99% of the time.

Re:I wrote a SaaS product because the internet made me belie... by cheez on Thursday May 28, 2020 @08:26PM (#23344873)
The best indie launch I've seen was the initial launch of Balsamiq.

It was played off as "meh" by Peldi but it was masterful. I had launched a product 2 years before and until then, I couldn't understand what I did wrong.

I obsessed over what he did. Every single thing. Trying to find where he got "lucky". There was no luck.

Re:I wrote a SaaS product because the internet made me belie... by Brajeshwar on Friday May 29, 2020 @02:39AM (#23346909)
Peldi is just super friendly and a superhero with customer support. I believe that played a big role in the beginning, and perhaps later.

I knew Peldi from the Flash days. Met him once or twice in SFO, and he has an infectious smile and was super friendly.

Once, one of our team was showing me Balsamiq and they all liked it. I tried and it was super easy to use. I went to buy the license or I went to ask how to buy it, and Peldi replied back, something in the lines of, "Free for you buddy. You did enough for the community, this is the least I can do." That was also the time when I realized Peldi was behind Balsamiq.

I had had various interactions with him, not just about Balsamiq but asking him stupid questions, advice, and networking introductions.

Re:I wrote a SaaS product because the internet made me belie... by stets on Friday May 29, 2020 @02:50AM (#23346961)
They are still a pretty damn awesome company. Gave me a bit of free credit and a shirt for tweeting about them. I'm wearing it in my tweet about this post making front page :-)

https://twitter.com/stets_10/status/1266158608024305664

Re:I wrote a SaaS product because the internet made me belie... by balsamiq on Saturday May 30, 2020 @07:24AM (#23360348)
Brajeshwar! It's good to come across you on the internet again, it's been a while! I hope you're doing great, and thanks for the kind words.
Re:I wrote a SaaS product because the internet made me belie... by cheez on Friday May 29, 2020 @08:12AM (#23349009)
That's a nice story! In my opinion, customer service/etc was irrelevant early on.
Re:I wrote a SaaS product because the internet made me belie... by dvt on Thursday May 28, 2020 @08:39PM (#23344966)
Can I get some insight into this? What did Balsamiq do? I'm not familiar.
Re:I wrote a SaaS product because the internet made me belie... by onion2k on Friday May 29, 2020 @02:50AM (#23346965)
It was an early wire framing tool for prototyping UIs. The clever bit (that seems obvious now) was that it looked intentionally rough so that clients would focus on the overall UI layout instead of the minor details. It was a great app.
Re:I wrote a SaaS product because the internet made me belie... by balsamiq on Saturday May 30, 2020 @11:55AM (#23362009)
Ehm...why all the past tense? We still ARE very much around...we just had our best year yet [1], and are on track to do even better. Don't count us out just yet! :)

[1] https://blog.balsamiq.com/looking-back-2019/

Re:I wrote a SaaS product because the internet made me belie... by cheez on Saturday May 30, 2020 @12:59PM (#23362580)
Ok Peldi, now don't make me a liar. It wasn't luck. Double it in 3 years :-)
Re:I wrote a SaaS product because the internet made me belie... by balsamiq on Sunday May 31, 2020 @05:45AM (#23368385)
That sounds stressful! ;) We're not here for growth, but for longevity. I aim for 2% year on year growth, but for 100+ years. :)
Re:I wrote a SaaS product because the internet made me belie... by cheez on Sunday May 31, 2020 @10:54AM (#23369941)
Excellent. Whatever works for you man, you are my hero.
Re:I wrote a SaaS product because the internet made me belie... by cercatrova on Friday May 29, 2020 @04:02AM (#23347458)
That's funny because the actual value proposition of using Balsamiq to create apps is that they themselves are intentionally rough. So it looks like the founders used Balsamiq to create and pitch Balsamiq. Very cool example of dogfooding.
Re:I wrote a SaaS product because the internet made me belie... by cheez on Thursday May 28, 2020 @09:10PM (#23345194)
hard to really say, most of the stuff will be bitrotted.

But, he networked VERY hard.

Re:I wrote a SaaS product because the internet made me belie... by Sophistifunk on Thursday May 28, 2020 @10:34PM (#23345732)
He was all over various Flex dev spaces, IIRC. Not only was Balsamiq written in Flex, we were all building the kinds of things it was perfectly suited for, too.
Re:I wrote a SaaS product because the internet made me belie... by mettamage on Friday May 29, 2020 @02:26AM (#23346829)
Is it in here? I just Google searched it, but the article is too big for me to read at the moment.

https://blog.balsamiq.com/startup-marketing-advice-from-bals...

Re:I wrote a SaaS product because the internet made me belie... by cheez on Friday May 29, 2020 @10:12AM (#23350155)
This is probably a good start.
Re:I wrote a SaaS product because the internet made me belie... by balsamiq on Saturday May 30, 2020 @07:22AM (#23360341)
Geez @cheez ;) thanks for the kind words. I do still believe there was a fair amount of luck involved, but I'm glad my writing was useful to you.
Re:I wrote a SaaS product because the internet made me belie... by cheez on Saturday May 30, 2020 @10:40AM (#23361505)
You're welcome. I still use Mockups :-)

As for luck, you made your own luck. Congrats on your success!

Re:I wrote a SaaS product because the internet made me belie... by guevara on Friday May 29, 2020 @02:18AM (#23346784)
Gotta do things that don't scale, chief. Granted, instead of just making some generic Show HN and posting to reddit, it could be a worthwhile to privately PM users who comment and seem quite interested.

You could also just go to some old posts (HN or reddit) that are relevant to your product and reach out to anyone who seems ideal customer.

It's easier said than done, but hey, now you (hopefully) have some initial users, all for $0.

Re:I wrote a SaaS product because the internet made me belie... by InvOfSmallC on Friday May 29, 2020 @02:03AM (#23346711)
Actually the YC startup school says you should not pay for customers initially. Paid ads come to a later stage.
Re:I wrote a SaaS product because the internet made me belie... by amdavidson on Friday May 29, 2020 @07:25AM (#23348686)
Its not particularly useful to just parrot the information without also including their justification; not all of us take YC mantras as the gospel.

Did they give you a reasoning for this guidance?

Re:I wrote a SaaS product because the internet made me belie... by apatters on Friday May 29, 2020 @07:45AM (#23348803)
You don't know your LTV, churn rate, or even if you have product market fit at the beginning so paid acquisition is sort a gamble. I think YC soundly advises that you get your initial customers in ways that are less scaleable and get to know them a bit before you turn on the firehose.
Re:I wrote a SaaS product because the internet made me belie... by rfrey on Friday May 29, 2020 @09:02AM (#23349418)
I have not attended the Startup School, but I imagine there's a lot of value in personally recruiting your first 20 or 50 customers. You get to talk directly to them; you get a chance (not easy, though!) to find out the real reason they stopped using it, etc.
Re:I wrote a SaaS product because the internet made me belie... by marcosdumay on Friday May 29, 2020 @09:52AM (#23349965)
I imagine you can talk to people that see your ads too.

Going after your customers looks great (honestly, I have zero successful experiences either way), but it is really hard for people that have a day job.

Re:I wrote a SaaS product because the internet made me belie... by stets on Thursday May 28, 2020 @08:49PM (#23345040)
Yeah, you're probably not wrong. TBH, I used to not be a fan of FB ads because I thought paid ads were evil or something. I still haven't really used them but I've got some other projects I'm about to use them for.
Re:I wrote a SaaS product because the internet made me belie... by fxtentacle on Friday May 29, 2020 @02:58AM (#23347005)
In my opinion, Facebook is so full of bots and hacked accounts, buying ads there is like pouring money down a drain. Unless, of course, you are an expert at filtering those out through super specific audience restrictions.

Reddit, on the other hand, is similarly priced and I got a lot more real users from them.

Re:I wrote a SaaS product because the internet made me belie... by MathCodeLove on Thursday May 28, 2020 @08:38PM (#23344960)
Are facebook ads really viable forna SaaS product? How should a lone founder organize a better launch than the OP?
Re:I wrote a SaaS product because the internet made me belie... by dvt on Thursday May 28, 2020 @08:48PM (#23345035)
I've only had one successful "ramp-up" to launch with a project that eventually didn't go anywhere[1], but here's what I did. For context, this was in the eSports/gaming space. I had an Excel sheet with ~500 game journalists and I emailed every. Single. One of them. With a semi-personalized email. I ended up being interviewed by Vice, Polygon, PCGamer, RedBull, and about a dozen others. I started also emailing podcasters and Twitch personalities and went on a few of these shows as well. I also was invited and attented an eSports Summit in London where I spoke on a panel (I had to spring for my flights and hotel). I networked like crazy there as well. Again, the project didn't quite go anywhere, but I was getting nibbles from a few investors.

In any case, that's the closest I've gotten and I've learned to appreciate the hustle. It was also, for me, much more difficult than the actual coding/building. Although it was neat gaining a bit of "clout," it was repetitive, monotone, and extremely draining.

[1] www.gameref.io

Re:I wrote a SaaS product because the internet made me belie... by forgingahead on Friday May 29, 2020 @01:10AM (#23346466)
Good for you - sorry to hear it didn't get very far, but it's a great experience to go through that "hustle" as you say.

As a quick thought: who was/is your customer? It wasn't quickly apparent from your site. Is it game devs? Or game dev studios? Or platform owners? The hustle you did was actually great, but may have yielded more positive momentum if directed at potential customers.

That way, you get product feedback and also test the waters on pricing/revenue. Journalists have their place, but it's really PR and getting the general word out. Defining a customer profile, and having direct sales more-or-less figured out generally comes first before press pushes.

Re:I wrote a SaaS product because the internet made me belie... by stets on Thursday May 28, 2020 @09:04PM (#23345153)
Awesome story. Automate a little bit of that away and find out how to engineer it.
Re:I wrote a SaaS product because the internet made me belie... by fxtentacle on Friday May 29, 2020 @03:02AM (#23347031)
In general, paid ads can easily become too expensive because they have bad ctr, low engagement, and lots of spam mixed in.

So unless your average customer spends $100+ with you, it will most likely not work. A common trick is to offer upfront paid annual plans, to convert $10 monthly into $120 now.

Re:I wrote a SaaS product because the internet made me belie... by stets on Friday May 29, 2020 @03:10AM (#23347080)
Maybe...maybe not. I'm not a paid ads expert but how much poor conversion can be blamed on a genuinely bad ad?
Re:I wrote a SaaS product because the internet made me belie... by aga98mtl on Friday May 29, 2020 @07:49AM (#23348832)
The trick with FB ads for non-impulse buys is to write great content that build trust. The FB ads should be a clickbait headline that resonate with your target customers. Try to get them to sign up for a drip email sequence based on their goals (not your tool). Email them and remarket them on FB until they are in the mood to buy.
Re:I wrote a SaaS product because the internet made me belie... by UnpossibleJim on Friday May 29, 2020 @09:41AM (#23349862)
I think /this/ is where a lot of creators/creatives fail, hard. They work through the steps to bring the minimum viable product to market and have the steps to get a finished product to market once the launch has been handled. All of that has gone through their mind, as that is the major hurdle from their perspective. It's the "build a better mouse trap" scenario. A huge portion of success in today's market is the marketing and the launch, which is handled by a different form of person (or, more often, team of people). A small developer puts themselves at a major disadvantage by not, at least, looking into a small online marketing company.
Re:I wrote a SaaS product because the internet made me belie... by mylons on Friday May 29, 2020 @08:55AM (#23349357)
agreed. making the product is just the beginning. sales is the hard part. figuring that out myself with a kettlebell bell app i made and here’s the plug because i can’t help myself: https://apps.apple.com/us/app/simple-and-sinister/id15132753...
Re:I wrote a SaaS product because the internet made me belie... by mifeng on Friday May 29, 2020 @05:26AM (#23347978)
This is bad advice. Spending money on SEM before you have any product validation is a waste of money.
Re:I wrote a SaaS product because the internet made me belie... by ShorsHammer on Thursday May 28, 2020 @11:54PM (#23346112)
HN readers are probably the most likely to copy and reproduce your product then spend 5x more on marketing and drive you out.

In true cynical form: Unless you are trying to either sell products to developers or are working on getting into ycombinator it seems like a terrible idea to pitch your idea here, the main benefit seems to be identifying competitors.

Then again, dropbox.

Re:I wrote a SaaS product because the internet made me belie... by keithwhor on Friday May 29, 2020 @12:41AM (#23346320)
Nobody's going to copy your product and outspend you on ads. Mostly because you have things the wrong way around; you spend on ads after you understand who you're marketing to and why. If your product already has that messaging nailed then you'll succeed regardless of where it's posted, and ad spend irrelevant. (You do it once you have the cash to accelerate the product adoption.)
Re:I wrote a SaaS product because the internet made me belie... by chmike on Friday May 29, 2020 @04:58AM (#23347825)
For me, spending in marketing doesn’t mean paying ads on facebook or alternatives. It is spending energy in refining communication strategy: refine interface into candy looking and easy to grab fruits, lowering entry barrier, increase visibility, pin point target audience and provide a simple, direct and clear message with a call to action.
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Re:I wrote a SaaS product because the internet made me belie... by keithwhor on Friday May 29, 2020 @04:44AM (#23347735)
Not true. I am pretty sure I was the first sperm to fertilize the egg, and that was a pretty important competition!

You can make arguments about ad spend and somebody can come here to correct me but I am fairly confident in the assertion that worrying about idea stealing and competition at the idea stage means you’re almost definitely indexing on the wrong things.