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Re:I wrote a SaaS product because the internet made me belie... by InvOfSmallC on Friday May 29, 2020 @02:03AM (#23346711)
Actually the YC startup school says you should not pay for customers initially. Paid ads come to a later stage.
Re:I wrote a SaaS product because the internet made me belie... by amdavidson on Friday May 29, 2020 @07:25AM (#23348686)
Its not particularly useful to just parrot the information without also including their justification; not all of us take YC mantras as the gospel.

Did they give you a reasoning for this guidance?

Re:I wrote a SaaS product because the internet made me belie... by apatters on Friday May 29, 2020 @07:45AM (#23348803)
You don't know your LTV, churn rate, or even if you have product market fit at the beginning so paid acquisition is sort a gamble. I think YC soundly advises that you get your initial customers in ways that are less scaleable and get to know them a bit before you turn on the firehose.
Re:I wrote a SaaS product because the internet made me belie... by rfrey on Friday May 29, 2020 @09:02AM (#23349418)
I have not attended the Startup School, but I imagine there's a lot of value in personally recruiting your first 20 or 50 customers. You get to talk directly to them; you get a chance (not easy, though!) to find out the real reason they stopped using it, etc.
Re:I wrote a SaaS product because the internet made me belie... by marcosdumay on Friday May 29, 2020 @09:52AM (#23349965)
I imagine you can talk to people that see your ads too.

Going after your customers looks great (honestly, I have zero successful experiences either way), but it is really hard for people that have a day job.