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Re:MoviePass keeps plan at $10, but limits subscribers to th... by untog on Monday August 06, 2018 @10:47AM (#17698021)
It is a great deal. The problem is that MoviePass persisted for so long with a model that made no financial sense whatsoever, and now their customers have gotten used to it. There's no way to sell this as anything other than a giant downgrade.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by slg on Monday August 06, 2018 @11:16AM (#17698320)
The model still makes no financial sense. This reduces their burn rate by pushing away their most costly customers, but it doesn't address the underlying problem. MoviePass isn't creating value. Subscribers might receive positive value from the service, but all that value is simply payments from investors to use the service.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by solarkraft on Monday August 06, 2018 @11:59AM (#17698749)
The idea has always been acquiring lots of customers (essentially by gifts) and then being able to negotiate hard with cinemas on that basis.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by dragonwriter on Monday August 06, 2018 @03:17PM (#17700771)
Which might have worked, if they had targeted a geographic domain where their funding would give them sufficient runway to price low enough and advertise hard enough, for long enough, to essentially control the market.

“The whole United States” was far too broad of a market for them to be able to afford to make enough of an impact. They should probably have initially targeted a single metro market.

But they couldn't do it in the market they did target with the deal they had been offering, and targeting the same market with a worse deal may leave them solvent longer but it won't lead them to the kind of dominance they need to force theaters to the table.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by slg on Monday August 06, 2018 @12:12PM (#17698898)
That has yet to materialize. This move also would make that even less likely to ever come to fruition. The total MoviePass audience is now going to be strictly limited which removes most of the upside for theaters or distributors to negotiate with MoviePass.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by savanaly on Monday August 06, 2018 @12:06PM (#17698832)
But cinemas are hardly a monopoly-- so there really is no room for the price to go down. They are presumably already operating at long run minimum average cost, which is equal to price, and there's zero economic profit being made. I would guess that if a service like MoviePass can exist it's because it's increasing efficiency in some non-obvious way, like reducing transaction costs or enhancing advertising.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by eloff on Monday August 06, 2018 @12:27PM (#17699067)
In a world of perfect competition you'd be correct. The airline business is close enough to that ideal, that little profits are made. But the reality of the Cinema business in the US is they make healthy profits.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by gamblor956 on Monday August 06, 2018 @02:15PM (#17700083)
On concessions, not on the movie tickets. Most of the price of a movie ticket goes to the studio/distributor for the first month. By the time the theater takes >50% of the price of the ticket, the audience has dropped to the low single-digits per showing.

The MoviePass customers that most used the service (aka >3 movies a month) were also the ones least likely to buy concessions. Thus, theaters had no incentive to give MoviePass a share of their gross (meaning total) concessions revenue in lieu for increased ticket revenue.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by compsciphd on Monday August 06, 2018 @02:37PM (#17700273)
yes/no. I used to never buy concessions. spending an additional $5-$10 on top of my $15 ticket wasn't something i was willing to do.

However, if my marginal cost to see the movie is $0, it turns out I was willing to spend $5 or so every so often to get something to munch on during the movie.

While I haven't spent a huge amount on concessions, I've probably spent more on concessions in the 6 months I've had moviepass than in the combined 30+ years preceding it.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by gamblor956 on Monday August 06, 2018 @05:02PM (#17701765)
The theaters have access to lots of data on their moviegoers, especially through their rewards programs. Way more than what MoviePass has. If the data showed that MoviePass members were more likely to buy concessions to the extent that it affected the bottom line in a material way, right now we would all be feting MoviePass for its daring-do and forward thinking as it announces yet another theater partnership, instead of discussing its impending demise.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by compsciphd on Monday August 06, 2018 @05:55PM (#17702108)
why? Do you not think AMC created a competing program for this vary reason.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by whatswrongwitu on Monday August 06, 2018 @12:49PM (#17699298)
They were planning a synergistic business model to market other businesses when you go to the movies. We hope you enjoyed your movie. Stop by Paulys Pizza next door for $2 slices.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by dragonwriter on Monday August 06, 2018 @02:03PM (#17699991)
Movie theaters already have that, it's called in-theater advertising, which nearby synergistic businesses have the greatest incentive to participate in (and create movie patron offers, sometimes in partnership with the theater, to promote in the ads), and do.

There's no need for the middle man.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by xivzgrev on Monday August 06, 2018 @12:19PM (#17698987)
In 2017 AMC made 5 billion in revenue and took home 500M in cash. I would say they are doing just fine.

https://www.nasdaq.com/symbol/amc/financials?query=cash-flow

I would disagree that movie theaters are hardly a monopoly. You usually only have one in a given geographical area. In a major metro you may have more options within a short distance but even then they are usually not walking distance from one another. And even if there are multiple options in same locale they may be same company and still a local monopoly. For example in Chicago, there are 4 movie theaters in downtown area, 3 of them AMC.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by savanaly on Monday August 06, 2018 @01:34PM (#17699752)
>In 2017 AMC made 5 billion in revenue and took home 500M in cash. I would say they are doing just fine.

That's why I was careful to say "economic profit". On the books numbers are all well and good. But the only indicator I'll take as a sure sign that an industry is profitable in the economic sense is if the number of firms in the market is climbing (i.e. new people are scrambling to get in on whatever benefits they perceive there are to being on the supply side of the market). And movie theaters seem to be more or less in an equilibrium to me.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by hunter23 on Monday August 06, 2018 @02:28PM (#17700192)
Isn't that definition a bit flawed? By this logic, wouldn't Google's search product and their industry be economically unprofitable? The number of search firms is not climbing (in fact its dropping) but Google's search business makes lots of profit (and growing).
Re:MoviePass keeps plan at $10, but limits subscribers to th... by mmt on Monday August 06, 2018 @07:07PM (#17702551)
Your counter-example describes profit/growth due to monopoly.

Perhaps the parent meant a distinct defintion, for a competitive industry.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by ISL on Monday August 06, 2018 @11:01AM (#17698153)
Let me try....

"We know you're bummed, but you've gotten a great deal from us in the past. We continue to offer a great deal, one that is sustainable enough that we can continue to offer you great deals in the future.

Thank you for your understanding -- go see some great movies!

Love,

MoviePass "

Re:MoviePass keeps plan at $10, but limits subscribers to th... by remus on Monday August 06, 2018 @11:14AM (#17698301)
Just playing devil's advocate...

"Why did you offer me a service that was unsustainable in the first place? I just want the keep paying the same for the same product you've sold me for the last x months."

Re:MoviePass keeps plan at $10, but limits subscribers to th... by LyndsySimon on Monday August 06, 2018 @11:24AM (#17698407)
I don't see how this is any different from, for instance, AT&T changing their rate plans on a regular basis and charging more for tethered data (which used to be included), or Cox instituting a data cap and charging $50 to remove it (which used to not exist).

Lots of businesses run on a subscription model, and lots of those change their subscription plans with no grandfathering.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by remus on Monday August 06, 2018 @03:36PM (#17700960)
Yeah, and it's a crap customer experience imo. You're lured in with an attractive starting offer only for the company to change the deal after you've signed up. Maybe im just being overly optimistic in thinking it'd be nice if companies would just sell me their product/service at some sustainable, relatively stable rate?

It happens a lot with car insurance companies in the UK. They start you off with a low quote for your first year then when the renewal comes around suddenly the price doubles. Then you phone them up, tell them about how you found another quote for half the price and magically they can halve the renewal quote they gave you just last week.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by lozenge on Monday August 06, 2018 @04:09PM (#17701303)
The difference is movie pass is changing the rules every month or more.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by ISL on Monday August 06, 2018 @11:25AM (#17698416)
"If we were to continue offer our product at that price, MoviePass would be no more within a month, and we couldn't bring you movies at any price. We continue to offer great movies at an exceptional price, and look forward to working with you for years to come.

Love,

MoviePass "

Re:MoviePass keeps plan at $10, but limits subscribers to th... by superflyguy on Monday August 06, 2018 @11:20AM (#17698370)
Why did you sign up to an unsustainable service in the first place? It's not a big deal if they change the price. Pay up or leave, I don't see any problem here at all. In the UK phone companies are allowed to raise prices during the duration of a fixed price fixed duration contract.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by drivingmenuts on Monday August 06, 2018 @11:28AM (#17698448)
As an end-user, am I responsible when you create a business with an unsustainable business plan? I think even the most educated consumer would look at that and think "great deal to be gotten while I can".

Moviepass probably shouldn't have any right to complain if they lose users, but users should definitely complain because they are being screwed, at least until the new plan becomes the new normal.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by Flowsion on Monday August 06, 2018 @12:03PM (#17698793)
How are you being screwed?
Re:MoviePass keeps plan at $10, but limits subscribers to th... by drivingmenuts on Monday August 06, 2018 @12:24PM (#17699045)
Moviepass has changed the terms of the original agreement when signing up with the service. Just because they can do so and legally doesn't make it any less of a screwing. Just a legal one.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by mikestew on Monday August 06, 2018 @01:29PM (#17699698)
Just because they can do so and legally doesn't make it any less of a screwing.

I'm pretty sure you can legally ask them to pull out at any time, especially if contract terms have changed. They must have a cancellation procedure (that I'm sure is quick and easy /s).

Re:MoviePass keeps plan at $10, but limits subscribers to th... by jimmywanger on Monday August 06, 2018 @01:24PM (#17699656)
You can cancel. They're letting you know.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by ProAm on Monday August 06, 2018 @10:59AM (#17698137)
> MoviePass persisted for so long with a model that made no financial sense whatsoever

You can say that about almost every start up discussed on HN

Re:MoviePass keeps plan at $10, but limits subscribers to th... by cm2012 on Monday August 06, 2018 @11:05AM (#17698191)
That's not really true. MoviePass is an outlier in its crazy business model that loses money on every customer. Most other start-ups just have high cap ex but make marginal profits per sale.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by jrs95 on Monday August 06, 2018 @11:11AM (#17698277)
Funny enough I worked at a ecommerce clothing “startup” that had upwards of $75 million in sales but wasn’t profitable
Re:MoviePass keeps plan at $10, but limits subscribers to th... by 27182818284 on Monday August 06, 2018 @11:27AM (#17698425)
Facebook wasn't profitable until what, like year 8 of their existence?

Similarly SpaceX now is being awarded more than 50% of all commercial space launches, but burned money in the beginning.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by LargeWu on Monday August 06, 2018 @12:29PM (#17699083)
SpaceX is trying to develop a new kind of rocket, with insane upfront R&D costs.

MoviePass is trying to sell movie tickets for less than they paid for them.

I don't think those are similar at all.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by gnicholas on Monday August 06, 2018 @01:39PM (#17699798)
This is facially true. But I don't think MoviePass would describe their service this way. They would say they are gathering unprecedented amounts of personal data about movie preferences, which can be worth millions to movie studios and TV production companies that want to know what type of content will attract viewers. Framed this way, it is more understandable that they would need to burn cash in order to get the ball rolling on data collection.

Still, it's not rocket science and probably could have been done much more cheaply (just offering subscription coupons or something).

Re:MoviePass keeps plan at $10, but limits subscribers to th... by throwaway2048 on Monday August 06, 2018 @04:12PM (#17701336)
is said personal data harvesting going to be worth multiple dollars per movie somebody watches?

somehow i doubt it.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by compsciphd on Monday August 06, 2018 @12:42PM (#17699218)
SpaceX lost money on R&D, they didnt lose money on the launch itself. i.e. every actual customer increased the money in their bank account.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by CamelCaseName on Monday August 06, 2018 @11:14AM (#17698304)
...how? What was the game plan? Why would they do this?
Re:MoviePass keeps plan at $10, but limits subscribers to th... by LyndsySimon on Monday August 06, 2018 @11:28AM (#17698447)
Customer acquisition? In some cases it might make financial sense to lose a small amount of money per customer if the cost per acquisition is more than the amount they're losing.

Network effect? I'm not sure this would apply to a clothing retailer, but there are lots of services out there that have a marginal cost per customer but can't effectively monetize until they have a sufficiently large customer base and therefore have access to enough data to be marketable.

Exit strategy? A company with x million customers, even if unprofitable and unsustainable in its current state, is worth more than a company with x/n customers that is marginally profitable in many cases.

As for this case in particular... I don't know. I suspect that a case could be made that the money they're losing has them in the media enough that they're basically paying for advertising by being unprofitable. I doubt I would have ever heard of MoviePass if not for them being constantly in the news.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by mrguyorama on Monday August 06, 2018 @11:23AM (#17698397)
Happened all the time in the dotcom bubble:

"We lose money on each sale but we'll make it up in volume!"

Re:MoviePass keeps plan at $10, but limits subscribers to th... by vanadium on Monday August 06, 2018 @12:04PM (#17698810)
Having started my career at the start of the dot-com boom (and later bust), that was damn near every startup I came across.

Our little agency ended up moving into eTour's space in Atlanta (VaHi) when they departed. Nice movie theatre built into the space.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by cm2012 on Monday August 06, 2018 @11:47AM (#17698645)
The CLTV is high in fashion - people return to shops they like over and over. If they're in high growth, they're spending a lot in marketing to get new customers acquainted with the brand.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by compsciphd on Monday August 06, 2018 @12:41PM (#17699207)
It's not about profitabity. It's about marginal revenue per usage.

If amazon initially dropped ship books to you that they ordered from Borders for $12 and sold to you for $10, they would have gone bankrupt. Amazon generally made money on each individual order.

Planet Fitness isn't burning money every time you go into their gyms.

MoviePass assets decrease every single time any user makes use of them. AMC A-List can possibly survive, MoviePass can't as is.

MoviePass has to demonstrate a model where the marginal revenue per usage is > 0 or that the total cost of a user is easily managable to be under their monthly subscription cost. I'm not convinced either are possible.

I'm a happier customer because I know what I'm getting and have seen 100+ movies on my costco annual subscription, but have zero expectations for them to survive.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by peter303 on Monday August 06, 2018 @12:23PM (#17699035)
I recall Jet.com (now owned by Walmart) tried to meet to meet or beat Amazon prices without the efficiencies of Amazon. So it was burning through VC capital losing money on most sales. I dont know if the model have changed under Walmart.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by 27182818284 on Monday August 06, 2018 @11:25AM (#17698413)
> so long with a model that made no financial

The radical $9.95 model is just under a year old (11 months 22 days). I thought I would mention that because although MoviePass is much older, most folks only learned about it with the acquisition by Helios and Matheson and the subsequent drop in pricing which led to a surge of registrations.

Honestly, they should have just capped the registrations. I think a gym-membership style could have actually worked for them. I was an excited evangelist and early adopter, but I quickly found myself not seeing more than one movie a month if at all. Just like all the gym memberships out there that rely on you signing up and then not coming back regularly.

Re:MoviePass keeps plan at $10, but limits subscribers to th... by Sangermaine on Monday August 06, 2018 @11:37AM (#17698542)
No, the comparison doesn’t work. Gyms count on going to the gym being something people have to force themselves to do, and so often fail to do so. Seeing movies is different: it’s a fun activity people want to do.
Re:MoviePass keeps plan at $10, but limits subscribers to th... by Falling3 on Monday August 06, 2018 @12:36PM (#17699156)
Additionally, I assume gyms are still profitable even if all of their members are making regular use of the service. The marginal cost of a single customer use is negligible. MoviePass cannot say the same.