Maybe Spotify won't be taken down overnight, but they can lock me out for various reasons such as misdetecting an IP address (Google wouldn't let me log in at all when they thought I was in Russia, when I was at 31C3 in Hamburg, Germany, a conference where they afaik use some temporary IP space — I don't know what consequences that would have nowadays)
Hacker News also: if there are things here you want to keep, store them yourself
Facebook chats, Signal, etc.: download the data in a format you can decode if there's anything you want to keep. Make sure you can decode this Signal backup format if your phone dies
What's (to me) much more exciting to me is the incremental local backups they're working on. I've iirc looked into how to decode these big backup files, and copy them off my phone semi-regularly, but this being rsyncable will make the process much faster
Even if it works for desktop clients also, that still needs to be set up using a data matrix scanned by the mobile device (or if that's already done before you lost the origin device, you can "simply" extract the faux-encrypted sqlite format that the desktop client uses, albeit with having to recompile this encryption extension for Sqlite manually — ask me how I know..)
For storage platforms like Dropbox or Onedrive, it can be as simple as ctrl+c'ing the data out of there every now and then
For Spotify, you can do the GDPR export and check that you can open it somehow. Even if it's not super readable, you can figure that out (with a tech friend or LLM perhaps) if you turn out to ever need it
For Signal, I've got no idea. The format is hard to work with for hardcore techies. They really really don't want you, ahem, attackers to get that data in the clear. (Two-sided coin). Make sure to turn on the backups, write down the passphrase, and take them off your phone every now and then, and hope there's a restore method when you need it
The only reason I can imagine why nobody implements this, is that they like the status quo where it's hard to switch to their service, but equally hard to switch away. Once this becomes commonplace (e.g. because vendor A makes users aware it's a thing by implementing it for migrating from vendor B), vendor B will "retaliate" and A will have to truly be better than vendor B to retain said users
That is all to say, this might yet totally be a viable and legally unblockable business avenue for a third party to initiate. I'm just not sure there's enough demand to warrant (read: pay for) the effort involved. Maybe if you can have an LLM read the api docs of the service where you want to do the import and autogenerate a mostly-working version?
It's also ironic that we're considering docx etc as open formats these days.
The usual rule when making backups is that you need 3 copies, one of them offsite. A cloud storage service counts as an offsite copy, but you still need two more, typically one on your computer and one in cold storage (ex: external hard drive).
Treat cloud storage like you treat your hard drive, it can fail at any time. The failure modes are different: mechanical failure vs losing access to your account, but the end result is the same: the system is unreliable and you have to engineer around it.
When people want off-site backups, the server owner can say they've already taken care of that. I'd say that having a copy under your own control is a separate checkbox we should include!
The third backup being in a decoupled system on site is what you now count as your ”offsite” backup. Having this last copy is non-negotiable, no matter how many 9s S3 claim to have.
Wait what, how does (did?) that work?
And more importantly (I can find the opus files myself): can/could it retrieve my account data to know which songs to download?
I've been able to partially reconstruct my music from localStorage, downloaded songs on my phone (yay for having root and access to that data folder), and memory, but it's still incomplete
Fwiw, here's my own little contribution to getting song data from Grooveshark, in my first blog post: https://lgms.nl/blog-1 (not my first blog site though). Happy to meet other fans :D
That's entirely different from another entity denying you access to your data.
I managed to set up private self-hosted versions of an email client, photo viewing app, and barebones alternative to Docs and Sheets. Switched from Google to Kagi, and Chrome to Brave, but generally keep my own bookmarks of sites to use rather than using search engines.
I still run a skeleton Pixel, but the storage is almost exclusively just a very limited range of apps I use. I managed to get Google One storage from about 700GB to about 700Mb over the course of the last month or so.
I’ve looked, I’ve never found anything that seems to both cover all the bases and not feel like a bad Microsoft clone.
It looks a bit dated like MS Office, but it does the job and since it used MS Office formats, I can edit the documents with Libre Office or other sofwares. And using the API, I can programatically access those files.
It saves (both locally and to self-hosting) to JSON and, exports to PDF and HTML. And then I wrote a script to convert docx files over when I migrated from Google.
Haven't found a good self-hosted Sheets alternative yet.
I'm also wary of just moving from one product to another, with the hassle of transferring things over constantly, security breaches, product sunsetting and all of those sorts of things.
I'll give Nextcloud a look out of curiosity.
I also set up my first home server with RAID NAS. It's on my list to spin up an OpenOffice container or something I can use to replace Google Sheets. That will let me delete my Drive data; next is Google Photos and eventually Gmail.
Drive was easy enough to download everything off, but the real pain in the arse was Google Photos. I had something like 250 individual 2GB zip files and the supplementary metadata was separated off of the image files themselves. I had to put together some Python scripts to clean up all the different file naming formats over the years (PIXL_YYYYMMDD, IMG_YYYYMMDD) into just YYYYMMDDD, and reattach the metadata, and then check through that everything was safely downloaded before deleting the Google Photos.
Google Photos had some weird caching issues where it kept showing images I'd deleted and emptied from the bin, which was a little concerning. They were only appearing on my phone and persisted multiple times after clearing the cache. I couldn't find them anywhere in the phones internal storage.
I tried Nextcloud a couple of years ago but found it really buggy and slow. Even the basic notes editor on Android was absolutely terrible. Absolutely no comparison to what I'm using now, Obsidian with Syncthing.
Can anyone recommend a good sheets alternative other than Nextcloud?
Nothing like that should happen if you're paying for even an individual Workspace plan. You get a phone number for customer support, and it works.
Google shuts down free accounts when it believes they're being used for fraud/spam. And because scammers and spammers create them at virtually zero cost, and will fake activity to build account credibility until using them for nefarious purposes, that does mean legitimate free accounts occasionally get caught.
Regular backups are important no matter what though. Obviously Takeout exists, but there are lots of third-party automated backup solutions as well that will automatically convert Sheets files to .xlsx as part of the backup process. I use one that backs up nightly to my NAS.
Last I was a workspace Admin, you had to login to get the phone number and the code to dial once you called.
It certainly did get you to a human. Unfortunately, they were not empowered to actually help with any of the things I needed help with, even when it would just be filing a enhancement request with the product team (they just tell you to post in the unmonitored product forum)
I've seen several believable tales of Kafkaesque billing issues leading to Workspace accounts being suspended. It took months to get them to do invoice billing.
I don't believe this after decades of past experience with them trying to find any human to contact. Have you seen the phone number yourself? Normally they just give you the runaround trying to navigate a maze of support pages.
Yes. Do you have a paid account? It's in the Google Admin console. It gives you a PIN to enter when you call.
Just don't use any Google services. Not free, not paid (why would you send them money???!?!). Not for personal stuff, not for work projects. Not for throwaway data, not for important data.
That's a feature of any SaaS. Adobe frequently shuts down ETLA customers due their own invoice processing failures. I can think of three significant government subdivisions that were unable to access any M365 service for 1-10 days as a result of a reseller change.
The real lesson here is that you need to understand the failure domains of the technology your business depends on. Your business is as good as the contracts you rely on. We're relatively good at preparing for IT failure, but not so much the other stuff. For small businesses, key revenue generation could be stopped by an employee doing something dumb with a corporate card.
Resellers handle a bunch of compliance paperwork necessary for the government, and are also contracted for migration and support needs.
None substantiating the "most AI-kafkaesque process imaginable to regain access" upthread though. I mean, I don't know what you're citing specifically, but yes, obviously: business relationships like everything else get tangled up sometimes. People's electricity gets shut off incorrectly, people's Doordash orders arrive with the wrong stuff, phone bills arrive without the promised discounts; everything sucks, kinda.
But if you're paying the solution is to call your support contact and have them sort it out. And that works at Google the same way it does everywhere else.
When companies buy services from others they often ensure that the contract has protection from things like this. They have clauses that the data belongs to them. They have clauses about what happens if the company is sold. They have clauses about abandoning the product. They have a number of other things added that I'm not aware of.
You as a single individual (and often as a small business) don't have the power to get that into a contract. However you still should read the fine print - you should go elsewhere if it the fine print is against you.
We already pay nearly $90/mo for 6 seats!
I use Google sheets myself from time to time, but I regularly do backups of the sheets I'm working on, or anything important I have access to. I've been in the hole before, for reasons I still do not understand, and it was one of the most frustrating "customer support" processes I've ever experienced, and it took years.