If a BBBY hits your mall, there's no point selling appliance / kitchen supplies there. You simply can't compete.
But I'm talking about even in October 2022, just a few months ago. No one was going to open a bedding store when BBBY was within walking distance.
I assumed such a structural failing would be under warranty, but they rejected it because of a roughly 2" stain on the mattress. Apparently, that stain was structural. I'm still salty about it.
It's pretty refreshing, though. The entire page loads in under 1/4 of a second for me.
We're really missing out
I have noticed that the closer something looks to a 1995 HTML skeleton, the more I trust it these days. I assume anything else has been run through a layer of marketers.
I wonder if they're ever gonna pick up on that?
Yes, the mattress at Costco is 5x the price. But it's probably 20x the value.
The stuff in Target, Walmart, etc., is not. (And specifically, I mean the stuff physically sold in retail stores.) That is because retail stores are held to product liability laws in a different way than Amazon is (was? depends on the outcome of several pending product liability lawsuits against Amazon).
A good mattress can make your life better in ways that few other things will, on a dollar-for-dollar basis. Sleep is important.
The hotel was also great. If you're ever in Houghton in the UP of Michigan, I would highly recommend the Vault hotel.
Nothing like spending a night or few on the mattress to test.
I say this as a huge Costco shopper and fan. Serendipity and spontaneity is the name of the game at Costco.
I just want to go to a store that has what I need, at the right level of quality, with enough clerks working at any given time. I'll pay extra for that.
What I am hoping might change things is a near-total collapse in the value of commercial & retail real estate. This is clearly already happening and doesn't show any signs of slowing - who is going to take a long term, expensive lease on retail real estate now?!
But once prices have collapsed & property owners are forced to adjust to the new reality, I'm hopeful it might lead to a bunch of new competitors able to roll the dice by focusing on smaller scale speciality stuff, which will eventually grow. Kinda like capitalism has promised forever, except maybe this time it might actually happen?!
I hope this is a restructuring and not a shutdown. It will be crummy for there to be no stores filling the gap between Target and William Sonoma.
Yes it was good to be able to see and try items before buying, but then they'd just fall apart.
With Amazon, yeah it sucks I sometimes have to return things because you couldn't try it in person. But on the other hand, I wind up buying much higher quality items on Amazon, and at a cheaper price, because the top 15 reviews together usually give really solid feedback on how the item is holding up after a year or two.
When there are 500 or 5,000 reviews on an item, you generally know what quality you're going to get. At BBB that was never the case. Especially with so many items manufactured exclusively for BBB.
If an item is 4.5 stars with over 10,000 reviews, I find it's pretty trustworthy.
It's when it has under 100 that I raise an eyebrow. Under 20, and it's most likely fake.
Besides the as seen on tv crap they added over the last few years.
EDIT: I didn't know about the store brand push.
Last things I bought there were new pillows, they turned into bags of cement within a few months.
Everything is made to be trash nowadays.
Same for knives: damascus steel, high carbon steel, etc.
If you just search for knives or sheets, or even cotton/bamboo sheets, the results are all a commoditized race to the bottom on price.
It costs more but you get more. In the 1990s, you could count on department stores for this stuff, but now you need to go up market.
BBB was great until about 5-6 years ago. The previous management made some execution errors and ended up messing up the product mix.
I've bought the same bed sheets for 5+ years, a few months ago I bought new ones since some bleach got spilt on one set, it comes in and I could tell immediately the quality was far worse.
One wash later, its ripping & fraying. Thankfully I could return them. Sure enough the seller is a fake typo squatted version of the original seller.
This isn't even my only example, bought a kitchen cutlery set from Amazon during the pandemic since my old one had the handles separating. I get the new set, ONE run in the dish washer and they start to RUST. Hundreds of positive reviews of course.
BBB always had high quality (and expensive) items, I had my last set of BBB cutlery for over a decade.