The politics thing really amounts to "don't challenge me" and is a nice diversion from the actual issue.
Looking at the reported details, it does _not_ seem to be an act of racism. It was reported very few names on the list were Asian, for example, and the only (not fully revealed) examples I read were European names.
Even if they decided to go with a “no politics” rule, doing it publicly was unbelievably shitty to their employees. Such policy changes really should’ve been done in private, especially since it was clear based on the phrasing that this was in response to a specific incident.
Maybe in a year after things have calmed down they could do a “we banned politics at the office and it was great” post, but the timing was guaranteed to create a fiasco for them.
As a metaphor, what they did is closer to disparaging someone’s work performance in an all hands. It might be “transparent”, but it’s also unprofessional.
His public response was to post a blog about forbidding politics from work.
Part of healthy dispute resolution is recognizing how to apologize correctly and to the right people. Token apologies do not work for complex situations.
Additionally: he apologized for the list but not for his appalling behavior against an employee who pointed out issues with the list and was childishly dressed down very publicly in the company’s chat.
> Not only was it disrespectful to our customers, and a breach of basic privacy expectations, but it was also counter to creating an inclusive workplace. Nobody should think that maintaining such a list is okay or sanctioned behavior here.
> Furthermore, Jason and I should have caught this list. We are ultimately responsible for setting the tone of what's acceptable behavior at Basecamp, and in this instance we didn't. I'm sorry.
People were hurt by a very obvious instance of the company failing to live up to its stated values, so they attempt to bring it up to its founder.
He’s painted the situation as “troublemakers out to get my skin” whereas from all the reporting it appears that he’s been the one to needlessly throw a childish and very public temper tantrum.
Honestly, a bunch of people quitting probably works out just fine for Basecamp.
It will still be damaging short term because they lost a lot of depth in cultural and product knowledge, with the marketing and product leads gone. Not easy to replace someone who’s been living and breathing the products for over a decade.
Basecamp seems very profitable, so it may not be fatal. But my guess is that it cuts far, far deeper than Jason and DHH intended. There may well be another wave of resignations next week.
I’m sure they expected attrition — hence the severance — but I’d wager they thought it would be closer to Coinbase’s 5% when they announced a similar policy, not 30% and counting.
I'm not going to argue about which culture is better, but the split between people who wanted to get their jobs done and make a good product, and the people who wanted to use their job as an avenue for social change/partisan warfare (depending on which side of the split you're on) sounded toxic.
I suspect there will be a lot of highly-qualified people who will want to go to work at Basecamp who wouldn't have wanted to work there before. We're in the middle of a culture war:
* A lot of people like wokeness.
* A lot of people hate it.
Most SV companies have gone for the woke side of the current culture war, and so my perception is that there are a lot of people who hate it and don't have good places to go. From a purely supply-and-demand perspective, running a non-woke firm seems the way to find good employees. Conversely, being a woke employee seems the way to find good jobs.
To be clear, I'm not advocating employees be overly woke -- this is all more about social signaling than actual advocacy.
Maybe people that never discuss politics at work want the right to do ot too.
And it won't take them long to re-fill these roles. There's a ton of unmet demand to work at a place that's purged the activists. You aren't gonna see them much on Twitter but Basecamp just gave themselves a massive recruiting advantage that FAANG cannot/will not match, and they already had a good reputation. Lots of people read DHH's blog post and thought "excellent, that's what's needed". Any impact on the firm will be transient at best.
I would not envy being a hiring manager at Basecamp right now.
I do agree with others, though, that I'll bet Basecamp is a better place to work now than it was a week ago. If people want to quit because they'd rather engage in struggle sessions than focus on the work, I won't be sad to see them leave and take their distracting socio-political griefer wokeist cloud with them.
Stop politicizing tech. We are in the technology industry, not the humanities faculty lounge and our jobs should be free of virtue signalling and cancellation.
I completely disagree about Basecamp being better after this. Attrition, no matter the cause, is awful for company morale. Finding out that several teams are just gone without any notice or time to transition is going to make life kind of suck for those who remain. Sure hope their docs are good.
As far as stopping the politics in tech; Basecamp got a glowing write up in Breitbart. “No politics here” is political. There are good and bad ways to handle such things, but blanket bans and “here’s the door if you don’t like it” is hamfisted and clearly bad for retention.
Definitely this has trashed their reputation with people on the left. Some of my friends have been posting on Twitter that they wouldn't work for Basecamp now, whereas they used to aspire to work there.
But it is far from clear to me that my friends are in a majority. Many people on the right, or people who are apolitical, or people who just don't like politicisation in the way that has been reported, may be perfectly fine with this.
In terms of reputation, it wouldn't surprise me if this is a net win for Basecamp.
For sure losing a third of employees is an existential risk, but I suspect senior management would have accepted that risk.
(I consider myself to be left wing, but not woke).
The issue is not the new policy. The issue is the way it was rolled out; in an extremely public way that was basically a subtweet of their entire workforce, all while they knew there was a ton of internal drama they’d failed to control. That was unbelievably bad leadership, and I think anyone focusing entirely on whether or not the specific policy is good or bad, to the point where it makes them want to join or not, has been fighting the culture war way too much for their own good.
I’d be fine with a no politics policy, I would not be fine with the blog post, especially if I felt that the internal problem hadn’t been dealt with and instead I’d been crapped on publicly by my boss.
If you're in the business of "changing the world" or "changing peoples' lives" then your business is political. Politics reflect how people feel about things.
You're using tech as a shorthand for "technology company" -- companies are also organizations of people with feelings. People function best when they are treated with respect and given psychological safety. People need to have room to discuss how they feel about things, so you can build better policies that make people happy and motivated to succeed at the mission. Sometimes those things are lumped into what a company might consider "political" and it's not an easy line to draw.
For example, gender imbalance is one of the most important "political" things that I think every healthy company needs to look long and hard at; how do you do that if you clamp down on that as "political discussion?" Similarly if racial injustice is impacting a segment of your workforce more than others, don't you think it's worthwhile for management to do things like make statements of support, check in on their employees, and basically be a bit human and accommodating? Or wait is that political discussion?
Folks like you who say employees should just "focus on the work" dismiss the idea that people shouldn't just be viewed as cogs in these money-making machines. Tech, where company profit margins are fat and where actual productivity is not measured in SLOC but in the ability to generate ideas and focus on how those ideas affect users, is actually one of the only market segments we can actually point at and say "you have the means to do better." It's really sad when founders like Fried and DHH give their employees the impression that they are no more than pieces of a money making machine after clearly fooling a lot of them into thinking there was some semblance of a social contract there. So no it's definitely not a better place to work now than a week ago.
By the way, people aren't stupid for thinking that there's a social contract, especially at small companies. There's always a loose contract -- and one of the powerful things about equity and its presence in SV companies is how it aligns the incentives for management and labor. But trust is also a component of that alignment force; trust is one of the things that has always made silicon valley magical. So it's really disappointing when that trust is violated.
If you're Apple or Microsoft, that would apply. But Basecamp is a company that makes office productivity apps.
On side note, sadly in my (unpopular) opinion, north americans are focused too much on being politically correct in speech instead of being correct in action and thoughts.Hope this will not be their downfall.
I don’t know, if my week at work concluded with one of the founders going on a blocking spree and leading the Rails community to start discussing disassociating itself from him, I wouldn’t consider that “better”. :)
Or, since I know that the common retort here is “they’re better off without the troublemakers”; good leaders don’t build organizations where 1/3rd of the organization is troublemakers; that’s a failure of hiring.
There really is no way to spin this in a way that makes them look good. The PR hit is really just the cherry on top of losing so many people, and paying 6 months of salary for the privilege to boot.
And even if they couldn’t, having a smaller but more productive workforce might be a win.
Irregardless, I think they’re going to have an increase in job applications and do very well in the future
I wouldn’t want to work for a company that somehow managed to get dragged down by 20 people. If losing those people is making the company better, then it sounds like leadership is deeply incompetent and let things fester for way, way, way too long. Keep in mind that some of those people worked there for 12 years; if losing them is a net positive why weren’t they fired a decade ago?
I also think the idea that the remaining workers will be more productive is laughable. Events like these crush morale, even if you ultimately agree with the policy decision being made. Never mind what happens when you lose so much knowledge, including entire teams and directors, with basically no warning or opportunity to transfer knowledge.
Hope their docs are world class, or their replacements are gonna have a bad time.
I’d wait until you hear about customers quitting before you assume that they’re in trouble, and I don’t think it’ll happen.
Personally, while I’d find the list of “funny” names offputting, I wouldn’t cancel. I however would take the buyout if I worked there; leadership there seems genuinely incompetent, and it’s not like remote jobs are rare anymore.
A company I'm involved with fired their lead developer and it really was cartoonish how everyone breathed a sigh of relief. Others are stepping up, discussions don't take forever because that person needed to be at the center of everything etc. They've picked up a lot of velocity since then, simply because a problem-employee is gone.
Even after the dust settles, will you trust that DHH and Jason will keep their promise of no politics? What a company says about its culture and the reality are often quite different.
That’s an oddly mechanical way of expressing that a third of the company didn’t stay. If an asteroid hit the planet and a third of the population died, it would be very weird to say “most of the population survived”.
This looks like a fatal blow, not a place someone would want to work. I’m sure they’re hiring though so you could probably get a job there and ride it out to the end.
I doubt that, most companies could not care less about the internal affairs of their tools' companies, unless it impacts the tools' performance and featureset, something we still await to see regarding Basecamp, whether they can successfully plug the employee hemorrhage wound and get new employees working on the product.
No evidence of this whatsoever. A bluecheck on Twitter loudly proclaiming that he's not going to pay $99/yr for email (HEY) or never using Basecamp again doesn't count. Citation needed.
Most might be broad. Lots of companies absolutely care about the interal workings of their vendors. They can and do make decisions on these kinds of factors, especially if a large contract is on the line or they are looking for that last thing to separate 2 viable candidates. All companies doing manufacturing in places like Asia are constantly being looked at by human rights organizations to ensure the employees are being treated as humans. Personally, I won't do business with companies like Uber (even with new leadership), Wal-Mart, etc based on things reported about them.
When I was a kid my best friend called my sandy toes because my last name was Santos.
If my name sounded like a Swedish curse word I wouldn’t be mad because a Swede laughed at my name.
Maybe part of healing division as humor and laughter. If we can’t take a joke we can’t share the connection of humor with others.
As an adult that has spent their entire life hear the same old tired jokes about their name, I could easily see/sympathize with them for no longer being amused by something that would make a 10 year old boy chuckle.
In addition, if they are so easy to one's name, it is likely that they will try to look for other sources of fun: accent, looks, type of issue.
> you'll lose your best employees as they decide they don't really want you to decide everything about their waking hours without consulting you.
the company is actually saying they want to not talk about anything outside of work. They don’t want you consulting them, they want you doing your job during work hours. That’s a pretty reasonable trade for money.