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Re:Atlassian moving to cloud-only, will stop selling server ... by dragonwriter on Friday October 16, 2020 @07:30PM (#24806020)
> If I was a Microsoft or another enterprise tech company I’d hire a thousand engineers tomorrow to develop a Jira/Confluence competitor before the grace period for server licenses ends.

Azure DevOps Server, née Visual Studio Team System, already exists.

Re:Atlassian moving to cloud-only, will stop selling server ... by tootie on Friday October 16, 2020 @08:05PM (#24806222)
TFS is the self-hosted predecessor to Azure DevOps and it absolutely sucks compared to JIRA.
Re:Atlassian moving to cloud-only, will stop selling server ... by hanoz on Friday October 16, 2020 @09:36PM (#24806781)
>"absolutely sucks compared to JIRA"

Congratulations, according to Google you are the first person on the internet ever to use that phrase. Indeed only the second ever to string the last four of those words together.

Re:Atlassian moving to cloud-only, will stop selling server ... by p2detar on Saturday October 17, 2020 @03:37AM (#24808169)
Let me be the second person then. Jira is way ahead of TFS and I worked extensively with TFS in my last job. That could just be me though.
Re:Atlassian moving to cloud-only, will stop selling server ... by tootie on Saturday October 17, 2020 @11:21AM (#24810628)
This quote from Bjarne Stroustroup is very relevant:

> There are two kinds of programming languages: the ones people complain about and the ones nobody uses.

JIRA is the C++ of project management software. It works. It has worked forever. It is easy to shoot yourself in the foot but a savvy operator can't be beat. It's unwieldy at first but gives you all the power to build a really sophisticated and efficient process.

Re:Atlassian moving to cloud-only, will stop selling server ... by sushshshsh on Friday October 16, 2020 @09:55PM (#24806871)
"better than jira" returns 6210 results, too :)
Re:Atlassian moving to cloud-only, will stop selling server ... by AlphaSite on Friday October 16, 2020 @08:10PM (#24806248)
How can you be worse than JIRA? Thats almost impressive.
Re:Atlassian moving to cloud-only, will stop selling server ... by minot on Friday October 16, 2020 @08:18PM (#24806313)
My understanding of Jira is that it by itself does not suck but it bends over backwards for asinine “business processes” so it is difficult to find an implementation in the wild that does not suck.
Re:Atlassian moving to cloud-only, will stop selling server ... by singingfish on Friday October 16, 2020 @09:54PM (#24806868)
I know a little about the inside of the jira sausage factory from second hand reports. It's got the "accrete everyone else's business processes" problem that you mentioned, but it's also got the problem that it's quite spaghetti on the inside as well, probably for the usual reason - startup founders writing lots of code in a hurry and conflating the purpose of the software with its architecture due to being too close to the problem. Compound that with the usual startup-in-growth problem of more people than necessary (with presumably very uneven capabilities) working on the codebase and you've got a recipe for a maintenance problem.

I do know that getting put in the jira team is one of the least fun parts of working for atlassian.

Re:Atlassian moving to cloud-only, will stop selling server ... by grimblefasten on Tuesday October 20, 2020 @04:59PM (#24842310)
I’ve heard this from multiple sources as well. IMHO, atlassian has had lots of opportunity to fix this... they’ve just been too focused on the next shiny object to do the less fun work of refactoring and redesigning the engine layers into something more sustainable.
Re:Atlassian moving to cloud-only, will stop selling server ... by tootie on Saturday October 17, 2020 @11:24AM (#24810650)
JIRA is essentially a platform. It is unopinionated and infinitely configurable. This leaves it open to abuse and many orgs will absolutely abuse it. Other products that are popular do very little by comparison. That lets them build a really tight and simple UI but any org with more than vanilla requirements will hit a wall.
Re:Atlassian moving to cloud-only, will stop selling server ... by pjmlp on Saturday October 17, 2020 @02:39AM (#24807890)
Quite easy, I have am been around for 30+ years in IT and have yet to find something that beats Jira in all its integration options, possibilities of formating tickets information, and flexibility to definie project specific workflows.

Given the option, I will always push for Jira, and associated Atlassian products.

Re:Atlassian moving to cloud-only, will stop selling server ... by Aeolun on Saturday October 17, 2020 @07:47AM (#24809290)
> have yet to find something that beats Jira in all its integration options, possibilities of formating tickets information, and flexibility to definie project specific workflows

I think the reason you like it is exactly the reason a lot of people hate it.

Re:Atlassian moving to cloud-only, will stop selling server ... by goatinaboat on Saturday October 17, 2020 @03:41PM (#24812569)
possibilities of formating tickets information, and flexibility to definie project specific workflows.

JIRA in its default state is fairly sane. People who hate it, usually with a white-hot burning passion, really hate the ham-fisted customisations their own organisation has done to it.

Re:Atlassian moving to cloud-only, will stop selling server ... by mongol on Saturday October 17, 2020 @03:55AM (#24808245)
Indeed. Compare Jira with ServiceNow and it is like night and day. They serve different purposes, but Jira is friendly and SN almost hostile.
Re:Atlassian moving to cloud-only, will stop selling server ... by user5994461 on Saturday October 17, 2020 @06:11AM (#24808933)
They're both tools to build forms. How horrible the forms are is really up to your organization. Whether they force you to fill 50 mandatory fields or not.
Re:Atlassian moving to cloud-only, will stop selling server ... by xorcist on Saturday October 17, 2020 @01:34PM (#24811619)
You would think that, until you try to use ServiceNow.
Re:Atlassian moving to cloud-only, will stop selling server ... by zxspectrum1982 on Saturday October 17, 2020 @05:25PM (#24813511)
You know ServiceNow is the de-facto standard in ITSM, don't you?
Re:Atlassian moving to cloud-only, will stop selling server ... by b0tzzzzzzman on Saturday October 17, 2020 @04:02AM (#24808285)
This really does not say any thing outside you have 30 years+ in IT. What did Jira fix? I find what you said fully false given the context of the statements.

Why has this had adds playing every time I turn my radio on for the last 2 years as well..?

Re:Atlassian moving to cloud-only, will stop selling server ... by pjmlp on Saturday October 17, 2020 @04:57AM (#24808605)
It means I have seen a lot in what concerns bug tracking and planning systems, from home grown cgi scripts with a basic form submit to enterprise deployment platforms like DOORS and ClearQuest, with dedicated IT support teams to just keep them running, and anything else that you can think of in between.
Re:Atlassian moving to cloud-only, will stop selling server ... by leptons on Saturday October 17, 2020 @04:46AM (#24808538)
What do you think is better than Jira, and why?

I'm not the previous commenter, but I also have a similar 30+ years experience, and I've used quite a lot of project management software. I've seen Jira used poorly, and used quite efficiently for managing projects. My current job uses Jira and nobody in the company has ever expressed anything negative about Jira, and it's become quite nice to use. But again, I have seen some companies absolutely fail at Jira. YMMV.

Re:Atlassian moving to cloud-only, will stop selling server ... by actuator on Friday October 16, 2020 @08:17PM (#24806304)
What's wrong with JIRA? If it is about the usage of it within some orgs, I don't know if it is the tool or culture.

I have seen some people fawning over tools like Asana but in my usage I just found it fancier and slower than Jira.

Personally, as a developer I find GitHub issues to be good enough.

Re:Atlassian moving to cloud-only, will stop selling server ... by pfranz on Saturday October 17, 2020 @01:36AM (#24807676)
I feel like I've had two experiences with it. Probably 10 years ago I was at a medium sized facility and we migrated 10 different ticketing systems to Jira hosted on-site. It was a little awkward, not quite lightweight, but served all the needs and it was amazing to move tickets between departments while maintaining history and the customization of presentation and fields. Confluence was a much nicer wiki system compared to others at the time and it was nice to integrate Jira/Confluence. Search and Filters are something many other systems suck that for both wiki and ticketing.

I left that job and for awhile working at places using different ticketing systems, hearing complaints on places like HN about Jira, and wishing for features those other systems were missing. A few years ago I started at a place that used the cloud hosted Jira at a much smaller company (with an enthusiastic lead who likely tweaked the setup himself). It was a much, much worse experience. It was horribly slow and I guess they had focused on "management" features that made a normal ticket process annoying and confusing (it may have been how it was configured). Reading around I think the horrible performance was because of scaling architecture decisions that Atlassian made, which I heard they've at least acknowledged and are addressing. I gasped when I saw this headline they plan to drop local hosting before getting cloud performance issues behind them.

Re:Atlassian moving to cloud-only, will stop selling server ... by tootie on Saturday October 17, 2020 @11:26AM (#24810669)
Man Asana is a real mystery. It has fewer features and worse UX than JIRA. I constantly have trouble clicking on the right thing or having some auto action just do something unexpected. It's coasting on having a nice stylesheet.
Re:Atlassian moving to cloud-only, will stop selling server ... by chillfox on Friday October 16, 2020 @08:52PM (#24806559)
Oh, it is very possible. Look at most ITIL software, although it might be hard, they usually don't have screenshots on their websites so the only way to see the product is in the company of a sales person.

I wish we had something even half as good as Jira.

Re:Atlassian moving to cloud-only, will stop selling server ... by raverbashing on Saturday October 17, 2020 @03:20AM (#24808094)
People are spoiled.

JIRA sucks, but it sucks compared to more lightweight tools and the modern aesthetic

It outperforms previous tracking tools like bugzilla, trac, or those proprietary piles of crap like the "Rational" tools

Re:Atlassian moving to cloud-only, will stop selling server ... by octodog on Saturday October 17, 2020 @06:10AM (#24808929)
Can you give me some examples of tools that are better? Genuinely curious.

I've used JIRA at multiple workplaces and really enjoy it. I like Github issues and Trello for my personal task/issue tracking but I don't think they're suitable for more complex projects.

Re:Atlassian moving to cloud-only, will stop selling server ... by ryanbrunner on Saturday October 17, 2020 @11:23AM (#24810638)
I don't think it's possible to say that one project management project is universally better than anything else. What a team needs out of project management tools varies immensely.

In this thread there's people saying that inability to host on prem is an absolute blocker for them, for others they have zero problems with their data being SaaS-hosted. Some people need deep analytics to measure how their team is doing and they can meet deliverables, and some people could care less. Some people have 10+ workflow stages with tons of rules, some people are fine with Todo / in progress / done.

If you have a small team and dont really care about reporting, Trello is probably a great option for you.

If you want reporting, but are willing to work with a somewhat prescribed workflow / process, across a few teams at most, clubhouse or pivotal tracker are great.

If you need full control and flexibility, and are willing to give up some ease of use and speed, JIRA probably is your best bet.

Re:Atlassian moving to cloud-only, will stop selling server ... by imglorp on Friday October 16, 2020 @09:42PM (#24806812)
ClearQuest wants a word.
Re:Atlassian moving to cloud-only, will stop selling server ... by pjmlp on Saturday October 17, 2020 @02:41AM (#24807899)
Now that brings back some bad memories from around 2001.
Re:Atlassian moving to cloud-only, will stop selling server ... by vkou on Saturday October 17, 2020 @07:13AM (#24809155)
HP Quality Center.
Re:Atlassian moving to cloud-only, will stop selling server ... by sien on Saturday October 17, 2020 @07:24AM (#24809211)
OMG.

In the place I worked at with quality there was a multi page document on how to file a ticket. It was a nightmare.

Re:Atlassian moving to cloud-only, will stop selling server ... by burstmode on Saturday October 17, 2020 @02:55AM (#24807963)
Polarion clears it's throat...
Re:Atlassian moving to cloud-only, will stop selling server ... by oaiey on Saturday October 17, 2020 @04:09AM (#24808322)
Thanks. So true. How a UI can damage a product is never as obvious as with ticket management systems.
Re:Atlassian moving to cloud-only, will stop selling server ... by t-writescode on Friday October 16, 2020 @08:23PM (#24806356)
This disagrees with my experience in both systems, especially if you’re using TFS for your build system, too and Visual Studio for programming. TFS was far better.
Re:Atlassian moving to cloud-only, will stop selling server ... by dstaley on Friday October 16, 2020 @07:36PM (#24806047)
If I was going to switch anyway, I wouldn't switch to Azure DevOps Server, I'd switch to GitHub Enterprise. I don't think there's much of a future for Azure DevOps.
Re:Atlassian moving to cloud-only, will stop selling server ... by pc86 on Friday October 16, 2020 @07:39PM (#24806070)
> I don't think there's much of a future for Azure DevOps.

This is just... wow.

Every Microsoft shop I've ever worked at defaults to Azure. You need a really good reason to use GCP or AWS for anything, and it's an uphill battle. They're already paying licensing fees to Microsoft, there are incentives and discounts to stay within the ecosystem. My current employer has GitHub Enterprise and we still use DevOps for a lot of stuff, especially anything that business stakeholders have to touch.

Re:Atlassian moving to cloud-only, will stop selling server ... by dragonwriter on Friday October 16, 2020 @08:14PM (#24806286)
> Every Microsoft shop I've ever worked at defaults to Azure. You need a really good reason to use GCP or AWS for anything, and it's an uphill battle

(1) Github Enterprise, the alternative suggested, is a Microsoft product (Github is Microsoft), not GCP or AWS. Given the way Microsoft seems to be investing and promoting products, seeing Github Enterprise as having more legs than Azure DevOps is completely reasonable. (And I'm the one who introduced Azure DevOps into the discussion.)

(2) I work for what has historically been an enterprise Microsoft shop; our cloud transition, except for some use of Github and Azure AD, been primarily AWS-based.

Re:Atlassian moving to cloud-only, will stop selling server ... by tluyben2 on Saturday October 17, 2020 @12:43AM (#24807536)
> been primarily AWS-based.

Same here for the MS shops I work with; actually no Azure at all.

Re:Atlassian moving to cloud-only, will stop selling server ... by throwaways885 on Friday October 16, 2020 @07:42PM (#24806095)
I think GP is more referring to the fact that GitHub Actions et al are a better reimplementation of Azure DevOps. I suspect Azure DevOps will be deprecated in favour of GitHub.
Re:Atlassian moving to cloud-only, will stop selling server ... by wokwokwok on Friday October 16, 2020 @08:12PM (#24806261)
This shouldn’t be downvoted, I’m certain it’s true.

If you talk to a Microsoft rep, they “recommend github enterprise for new projects”.

Microsoft obviously cares about backwards compatibility, and there is no way to currently migrate your stuff.

So... it’s not going to happen tomorrow, but it is going to happen.

...and no, it doesn’t have the nice clickops UI from devops: but that’s legacy now in favour of the multistage yaml pipelines.

You can close your eyes and cross your fingers and say Azure Devops will Be around forever... but, you’d be wrong.

Re:Atlassian moving to cloud-only, will stop selling server ... by nullsense on Friday October 16, 2020 @08:16PM (#24806300)
I work in a Microsoft shop and we're all in on AWS. Seen a few transition from Azure to AWS also.
Re:Atlassian moving to cloud-only, will stop selling server ... by Bombthecat on Saturday October 17, 2020 @10:32AM (#24810222)
I built a pipeline for testing purposes / for an upcoming presentation with github actions.

The amount of bugs i encountered is.. Bad. From not starting build agents, to stopped agents to hanging etc etc etc..

That said: i looooove the docker container concept for builders :)

Re:Atlassian moving to cloud-only, will stop selling server ... by lemax on Friday October 16, 2020 @10:17PM (#24806959)
Azure devops was the first to offer Windows based self-hosted runners - if you’re stuck in the drudgery of building Windows software, because your customers only run Windows servers, it was pretty much the only modern devops option for a while. I don’t think Devops is going anywhere anytime soon, I’ve heard utilization is quite high.
Re:Atlassian moving to cloud-only, will stop selling server ... by koonsolo on Saturday October 17, 2020 @04:35AM (#24808462)
One of my customers uses Azure DevOps Server, self hosted. And it's missing a lot of features that the cloud version offers.

I think this is on purpose to push people to the clould offering.