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Re:Reddit Welcomes Michael Seibel to Board of Directors by jstgord on Wednesday June 10, 2020 @08:29PM (#23483850)
Dear Reddit, for the love of Mike .. PLEASE treat reddit as a web-first platform.

You are killing the golden goose by trying to force people toward the app - by gradually removing features and usability from the mobile web site and constantly reminding people they "should" use the app.

I don't want reddit as an 'app', I want reddit to be readable/scrollable on mobile and web without any form of coercion.

Re:Reddit Welcomes Michael Seibel to Board of Directors by sushid on Wednesday June 10, 2020 @08:33PM (#23483880)
Moreover, if I relent and click "View on app" while on mobile, it directs me to the App Store instead of opening the app to the thread I was attempting to read. At least handoff correctly if you're going to force me to use your stupid app.
Re:Reddit Welcomes Michael Seibel to Board of Directors by baddox on Wednesday June 10, 2020 @09:52PM (#23484467)
Me too. It’s fascinating how that level of incompetence can persist for so long. I can’t believe that someone who is in charge of their visitor numbers hasn’t realized that they are surely missing out on an utterly huge number of visits due to that broken flow.
Re:Reddit Welcomes Michael Seibel to Board of Directors by puranjay on Thursday June 11, 2020 @06:06AM (#23487093)
I haven't checked in a while but on mobile, responding to threads would collapse the text completely on itself in the new layout. The problem persisted for months and I ended up dropping Reddit from my reading list altogether.

Incredible how a billion dollar corporation can be so bad at doing the basics right. Twitter is the same - I still can't play videos on the first try 80% of the time.

Re:Reddit Welcomes Michael Seibel to Board of Directors by qppo on Thursday June 11, 2020 @09:43AM (#23488766)
Amazon does the same thing with kindle links on iOS. I'm not sure it's incompetence so much as a platform oddity
Re:Reddit Welcomes Michael Seibel to Board of Directors by Aloha on Wednesday June 10, 2020 @08:39PM (#23483934)
This!! This is the single most annoying thing
Re:Reddit Welcomes Michael Seibel to Board of Directors by rubyron on Wednesday June 10, 2020 @08:46PM (#23483991)
Interesting. It opens on the deep link in my app every time with iPhone XS Max.
Re:Reddit Welcomes Michael Seibel to Board of Directors by AmericanChopper on Wednesday June 10, 2020 @09:04PM (#23484154)
Any time I’ve worked with somebody who had to implement deep links, I’ve always heard them continuously complain about how ridiculous it is to get working.
Re:Reddit Welcomes Michael Seibel to Board of Directors by Benjammer on Wednesday June 10, 2020 @09:10PM (#23484198)
Deep links are only hard because the base concept is semantic organization of your content, so you can deep link to one thing in an organized way. If your app isn't structured to present content like this, if it has many deep workflows or ordered stages of screens/states, then yeah it's gonna be hard to deep link into page 5 of the 11 page workflow you built, that also requires authentication and a bunch of data loading.
Re:Reddit Welcomes Michael Seibel to Board of Directors by stevula on Wednesday June 10, 2020 @09:48PM (#23484440)
I think we can safely say that Reddit content is organized in a way that should be conducive to deep linking (each post and comment thread has a unique and permanent URL). Their deep links generally work well for me though, unlike some other apps.

I once had to implement deep links for a React Native app and, while I’m by no means a great mobile dev there were plenty of thorny bits. For example, I think iOS doesn’t open a deep link in app if you type the url directly into the address bar. It will only open in the app if the user taps a link. Another complexity is making sure a deep link opens in the app for app users and opens the App Store for other users.

iOS also has two different systems for deep linking, custom protocols (eg myapp://) and universal links (a server side manifest that you register with Apple). These each have their pros and cons.

To be sure, those should be solvable problems for a company with even a fraction of Reddit’s resources.

Re:Reddit Welcomes Michael Seibel to Board of Directors by raydev on Friday June 12, 2020 @01:22AM (#23496298)
Someone already said it above, but I don't know if the blame lies entirely with Reddit since deep links from Safari to the app work fine for some of us. I've never had issues getting linked deep into any comment thread, for example.

YouTube links, on the other hand, never work for me. They always open in Safari and then I have to find a way to trigger the app link by opening one of the menus on the YouTube website.

Re:Reddit Welcomes Michael Seibel to Board of Directors by baddox on Wednesday June 10, 2020 @09:53PM (#23484475)
I don’t think that’s the only difficulty. There’s something else going on in iOS. YouTube links don’t even open in the YouTube app on my iPhone (I have to load the safari page, add them to Watch Later, then switch to the YouTube app). It does, however, work on my iPad.
Re:Reddit Welcomes Michael Seibel to Board of Directors by joegahona on Wednesday June 10, 2020 @11:37PM (#23484991)
Do you have to be logged in to add them to Watch Later?

The same thing happens to me with Youtube, but only on iPad, not iPhone. The way I get the app open is, when I get to Safari, I try to open the page in desktop. Youtube app kicks open then.

Re:Reddit Welcomes Michael Seibel to Board of Directors by baddox on Thursday June 11, 2020 @12:07AM (#23485108)
You do have to be logged in, and I am logged into YouTube in Safari.
Re:Reddit Welcomes Michael Seibel to Board of Directors by P_I_Staker on Thursday June 11, 2020 @10:49AM (#23489498)
In my experience, the app didn't work very well. They never got the notification indicator right. At all. As in, it would never work for me.
Re:Reddit Welcomes Michael Seibel to Board of Directors by krelian on Wednesday June 10, 2020 @09:21PM (#23484264)
>You are killing the golden goose by trying to force people toward the app

I think this is the the type of requests that shows the disconnect between the HN crowd and real users. The majority of users will use the app. It's entirely in reddit's benefit to push the app, that's where they have complete control and can add more tracking and ads without the hindrance of ad/tracking blockers.

old.reddit.com is all I use but some new features (like polls) are already a second class citizen and I don't see it surviving long down the line.

Re:Reddit Welcomes Michael Seibel to Board of Directors by DaiPlusPlus on Wednesday June 10, 2020 @09:44PM (#23484418)
Reddit is smarter than digg though - they know they need to keep their legacy and leader users happy - because once influencers (real ones, not Instagram users) leave the site will stop being culturally relevant.

The fact they’ve kept the old site still running for so long (4 years now?) I think it evidence they’ll keep it around. I don’t think it’s costing them anything.

Re:Reddit Welcomes Michael Seibel to Board of Directors by samplatt on Wednesday June 10, 2020 @10:43PM (#23484734)
>I don’t think it’s costing them anything.

It's almost certainly costing them LESS, since there'd be less of a focus on development AND it'll use less bandwidth due to smaller preview thumbnails and no preview video... that's probably outsourced to a different cdn but whatever.

Re:Reddit Welcomes Michael Seibel to Board of Directors by buzzkillington on Wednesday June 10, 2020 @09:34PM (#23484355)
>The majority of users will use the app.

In the same way that the majority of users use pintrest. Until you train them to close the site out of reflex.

Re:Reddit Welcomes Michael Seibel to Board of Directors by iknowstuff on Wednesday June 10, 2020 @11:12PM (#23484867)
You bring up a good point. There is certainly a line, which, when crossed, will nudge more users to download the app, but also make the site unappealing to the point of avoiding it or clicking away. This might be a long-term, difficult to track&diagnose consequence of the dark pattern.
Re:Reddit Welcomes Michael Seibel to Board of Directors by jgsimmerman on Wednesday June 10, 2020 @09:45PM (#23484426)
Yeah, I asked my girlfriend some question about reddit, and she said "I don't know, I just use the app."
Re:Reddit Welcomes Michael Seibel to Board of Directors by cmdshiftf4 on Wednesday June 10, 2020 @08:37PM (#23483908)
>constantly reminding people they "should" use the app.

It's not merely suggestions though. They have one button - stay in your mobile browser - greyed out and one bright and active - open the mobile app.

It also uses a native-ish looking UI that pops up as the sharing UI does.

It feels like they're trying to trick people into using the app, over merely reminding people that they "should".

Re:Reddit Welcomes Michael Seibel to Board of Directors by ryandrake on Wednesday June 10, 2020 @09:48PM (#23484442)
It feels as though there is a poor product manager or someone over there whose bonus depends on getting as many users off the mobile web and into the app as possible--whether the users actually want to or not. In a past life as a product manager, I've had the "make users do this thing they don't want to do" job and it truly sucks.
Re:Reddit Welcomes Michael Seibel to Board of Directors by ori_b on Wednesday June 10, 2020 @08:30PM (#23483857)
That goose already got killed with the new UI. It's only usable via old.reddit.com now.
Re:Reddit Welcomes Michael Seibel to Board of Directors by brownkonas on Wednesday June 10, 2020 @08:33PM (#23483874)
Maybe in the minority , but I think the UX of the mobile app is fantastic: * attractive card view * good actions from the list * good actions from the comments view * great performance
Re:Reddit Welcomes Michael Seibel to Board of Directors by guug on Wednesday June 10, 2020 @08:41PM (#23483951)
> great performance

Not for me. old.reddit.com flies while the new ui is a stuttery broken mess that requires more clicks for the same actions.

Re:Reddit Welcomes Michael Seibel to Board of Directors by mellow2020 on Wednesday June 10, 2020 @08:40PM (#23483939)
Yet old.reddit with RES runs circles around it. Maybe not on mobile though.
Re:Reddit Welcomes Michael Seibel to Board of Directors by gxon on Wednesday June 10, 2020 @09:07PM (#23484178)
Never had any problems with RIF on mobile.
Re:Reddit Welcomes Michael Seibel to Board of Directors by sebastos on Wednesday June 10, 2020 @11:59PM (#23485074)
>great performance

Compared to what?!?

Re:Reddit Welcomes Michael Seibel to Board of Directors by rubyron on Wednesday June 10, 2020 @08:47PM (#23483995)
Agree. Love the iOS app.
Re:Reddit Welcomes Michael Seibel to Board of Directors by iphone_elegance on Wednesday June 10, 2020 @08:44PM (#23483969)
The new UI works well for folks interested in image content and memes (which are the fuel of reddit now)
Re:Reddit Welcomes Michael Seibel to Board of Directors by george_kaplan on Thursday June 11, 2020 @12:36AM (#23485234)
It's been only usable with RES and lots of filters for a long time.
Re:Reddit Welcomes Michael Seibel to Board of Directors by Lazare on Wednesday June 10, 2020 @11:41PM (#23485005)
On desktop I either use the old.reddit.com link, or I use the Reddit Enhancement Suite browser addon that forces the same look. If that UI ever goes away, I'll honestly stop using Reddit; the new UI is aggressively horrible.

Similarly, on my phone I use Reddit is Fun which again, gives a good UI where their first party app and mobile web view are both aggressively horrible.

Reddit is a valuable resource and full of some great communities, but it's been in steady, gentle, decline for years as the company focused development on bizarre distractions.

Re:Reddit Welcomes Michael Seibel to Board of Directors by hazz99 on Wednesday June 10, 2020 @08:34PM (#23483881)
I don't think they're killing it. Anecdotally, all my friends prefer the app and the redesign to the old web client.

I suspect this anecdata is supported by Reddit's metrics, otherwise they wouldn't be pushing so hard for it (barring some other long term goal)

Not that I like the changes. I much prefer the old version.

Re:Reddit Welcomes Michael Seibel to Board of Directors by _jal on Wednesday June 10, 2020 @09:04PM (#23484151)
I barely use Reddit anymore. The UI on mobile is intentional garbage and I do not want the bloody app.

But the desktop UI is getting worse; navigation is ridiculous and the pages are so junked up that it is actively repellant.

It is too bad. I used to actually enjoy browsing and (gasp) commenting sometimes. Now I tend to hit a single page via search and leave. Can't remember the last time I actually logged in.

Re:Reddit Welcomes Michael Seibel to Board of Directors by rmason on Wednesday June 10, 2020 @09:16PM (#23484234)
Try https://old.reddit.com for a vastly superior experience.
Re:Reddit Welcomes Michael Seibel to Board of Directors by OGWhales on Wednesday June 10, 2020 @09:50PM (#23484454)
FYI, one can toggle this in settings with an account. So no need for the URL
Re:Reddit Welcomes Michael Seibel to Board of Directors by Klonoar on Wednesday June 10, 2020 @11:46PM (#23485024)
Unfortunately the settings override doesn't quite work in every circumstance, so most people use extensions to force this instead.
Re:Reddit Welcomes Michael Seibel to Board of Directors by blaser-waffle on Thursday June 11, 2020 @09:51AM (#23488850)
If you don't plan on posting, https://np.reddit.com also works. The 'np' is for a 'no-post' version where you can't vote or reply.
Re:Reddit Welcomes Michael Seibel to Board of Directors by fossuser on Wednesday June 10, 2020 @08:45PM (#23483979)
They're so hostile to their own users I'm not sure they get accurate results from their metrics.

- They change you back to the new design every few days.

- They constantly tell you to use the app (thankfully you can disable this at least).

- The old reddit design has a sidebar with helpful content, but this is not automatically present in the redesign. If you're a mod you have to manually copy that content over to the redesign and keep both updated separately. A lot of mods don't seem to know this so some communities just don't have their community information in the redesign.

- The new redesign on mobile web is so bad that those that don't know about how to get the old design will probably use the app to get something that works.

I'm glad old.reddit still exists, but I think if they just scrapped the entire new site it would be a better product. Probably worse for 'engagement' though because without infinite scroll, gifs loading everywhere, and other addictive hacks, people would just read what they wanted to and leave. The horror.

(Also r/hnblogs traffic has most people using the old design, but there's an obvious selection bias in that community.)

Re:Reddit Welcomes Michael Seibel to Board of Directors by toomim on Wednesday June 10, 2020 @08:50PM (#23484022)
> - They change you back to the new design every few days.

This is so annoying that I have to use this chrome extension to force it back to old.reddit.com:

https://chrome.google.com/webstore/detail/old-reddit-redirec...

Re:Reddit Welcomes Michael Seibel to Board of Directors by nzgrover on Wednesday June 10, 2020 @09:09PM (#23484185)
Re:Reddit Welcomes Michael Seibel to Board of Directors by Klonoar on Wednesday June 10, 2020 @11:45PM (#23485023)
Likewise, for Safari: https://apps.apple.com/us/app/oldr-for-reddit/id1475048161?m...

Disclaimer that I'm also the author.

Re:Reddit Welcomes Michael Seibel to Board of Directors by screye on Wednesday June 10, 2020 @08:53PM (#23484039)
> new redesign on mobile web is so bad

The funniest part is plenty of 3rd party apps had been doing an amazing job already. All reedit had to do was acquire one of them on the cheap or steal design cues from the ones that were most popular.

Instead they created this monstrosity which till date lags behind many 3rd party apps in features and fluidity.

> old.reddit

RES is the only way to use reddit, and they can pry it from my cold dead hands.

Re:Reddit Welcomes Michael Seibel to Board of Directors by ihuman on Wednesday June 10, 2020 @09:05PM (#23484158)
> All reedit had to do was acquire one of them on the cheap or steal design cues from the ones that were most popular.

They already tried this with Alien Blue

Re:Reddit Welcomes Michael Seibel to Board of Directors by sudosysgen on Wednesday June 10, 2020 @10:59PM (#23484813)
Why didn't they keep it?
Re:Reddit Welcomes Michael Seibel to Board of Directors by coldpie on Thursday June 11, 2020 @08:41AM (#23488162)
Their goal is not to make a good website, their goal is to show you ads.
Re:Reddit Welcomes Michael Seibel to Board of Directors by liamcardenas on Wednesday June 10, 2020 @08:45PM (#23483983)
Yes, but that is likely due in part to Reddit’s desire to deprioritize making the web client good relative to mobile. It’s a self-fulfilling prophecy.
Re:Reddit Welcomes Michael Seibel to Board of Directors by JimDabell on Thursday June 11, 2020 @12:31AM (#23485216)
If Reddit's metrics confirmed that people preferred the app, they wouldn't have to push so hard for it.
Re:Reddit Welcomes Michael Seibel to Board of Directors by blaser-waffle on Thursday June 11, 2020 @10:12AM (#23489071)
Who cares what the metrics or what people want if the new design allows them to data mine harder? Tell everyone this is what people really want, trust us, and then track every eyeball, tap, and scroll as hard as possible.
Re:Reddit Welcomes Michael Seibel to Board of Directors by gsich on Wednesday June 10, 2020 @08:46PM (#23483985)
Metrics lie. Defaults matter.
Re:Reddit Welcomes Michael Seibel to Board of Directors by kgin on Wednesday June 10, 2020 @10:08PM (#23484551)
All those "it's better on the app" pop ups make me sad for the web team that had to implement an interstitial trashing their own work.
Re:Reddit Welcomes Michael Seibel to Board of Directors by Abishek_Muthian on Thursday June 11, 2020 @12:06AM (#23485103)
Also, there seems to be A/B testing w.r.t email id requirement when signing up on web i.e. it's not optional all the time.

Doesn't seem to be the case with mobile app, last time I checked.

Seems like another way to push App adoption.

Re:Reddit Welcomes Michael Seibel to Board of Directors by marcinzm on Thursday June 11, 2020 @09:02AM (#23488345)
>You are killing the golden goose

There was never a golden goose, Reddit revenue numbers are not good and have never been good.

Re:Reddit Welcomes Michael Seibel to Board of Directors by baby on Thursday June 11, 2020 @04:30AM (#23486474)
I gave up and got the app, but f* them seriously for all the shady ux forcing you to get the app, never experienced something that extreme
Re:Reddit Welcomes Michael Seibel to Board of Directors by Hackerlite on Wednesday June 10, 2020 @09:25PM (#23484287)
In all fairness, at this point they’re using data to guide their decisions on official platform support and features. But agreed that the mobile web experience and native app experience should be closer tied, and users shouldn’t be pushed so aggressively to the app. I can only imagine the amount of work it would take to refactor that codebase...
Re:Reddit Welcomes Michael Seibel to Board of Directors by paulcole on Wednesday June 10, 2020 @08:39PM (#23483936)
If you’re using Reddit on iOS or iPadOS and you’re not using Apollo, you’re doing yourself a disservice.

https://apolloapp.io/

As an added bonus if you subscribe to the subreddit, /r/ApolloApp it’s like /r/ChoosingBeggarsLite with the complaints and feature requests for a free app.

Re:Reddit Welcomes Michael Seibel to Board of Directors by frosted-flakes on Wednesday June 10, 2020 @10:40PM (#23484715)
The problem with apps is that they don't have tabs. I can only view one thing at a time, and the way I use Reddit (open a bunch of links in new tabs to read one at a time, or to refer to two things at a time) doesn't work without tabs.

It's the same with the Amazon app. The website is atrocious because pressing back after viewing anything shoots you back to the top of the page, but the app only lets you see one thing at a time.

Re:Reddit Welcomes Michael Seibel to Board of Directors by codq on Wednesday June 10, 2020 @08:52PM (#23484029)
I find Narwhal for Reddit a superior experience on iOS, ESPECIALLY on iPadOS, FWIW.

http://getnarwhal.com/

Re:Reddit Welcomes Michael Seibel to Board of Directors by balladeer on Wednesday June 10, 2020 @09:51PM (#23484463)
I've tried narwhal and few other apps, but none comes close to reddit (mobile) site when it was usable and light. I specially dislike narwhal's fixed gesture options. The app forces you to get used to something you don't want/like in the first place.
Re:Reddit Welcomes Michael Seibel to Board of Directors by saagarjha on Wednesday June 10, 2020 @09:00PM (#23484104)
I prefer Beam to Apollo, to be honest, even though it's largely unmaintained. I think the UI is much nicer.

> As an added bonus if you subscribe to the subreddit, /r/ApolloApp it’s like /r/ChoosingBeggarsLite with the complaints and feature requests for a free app.

Apollo isn't really free, is it? And I don't see what's wrong with asking for things for an app in the subreddit which seems designed for exactly that?

Re:Reddit Welcomes Michael Seibel to Board of Directors by paulcole on Wednesday June 10, 2020 @09:34PM (#23484353)
There’s asking for something and then there’s being a Choosing Beggar(tm).
Re:Reddit Welcomes Michael Seibel to Board of Directors by shbooms on Wednesday June 10, 2020 @09:20PM (#23484257)
> complaints and feature requests for a free app.

eh, except for those who paid the 2.99 for the Pro upgrade.

Re:Reddit Welcomes Michael Seibel to Board of Directors by berberous on Wednesday June 10, 2020 @09:52PM (#23484464)
I prefer the official app over Apollo. I used to use Apollo and just assumed it must better, but the official app has gotten very good and Apollo, while excellent, has many bugs.
Re:Reddit Welcomes Michael Seibel to Board of Directors by gsich on Wednesday June 10, 2020 @08:47PM (#23483993)
It's asshole behaviour, plain and simple.
Re:Reddit Welcomes Michael Seibel to Board of Directors by TheRealDunkirk on Thursday June 11, 2020 @09:04AM (#23488360)
This is precisely the sort of strategic, business-wide direction that is decided and set by boards of directors.
Re:Reddit Welcomes Michael Seibel to Board of Directors by taneq on Thursday June 11, 2020 @09:40AM (#23488740)
Amen to that! They're so incredibly pushy about the app that it's a red flag in and of itself.
Re:Reddit Welcomes Michael Seibel to Board of Directors by gandutraveler on Thursday June 11, 2020 @03:00AM (#23485936)
I would be happy to switch over to app only if it actually worked. The UX is so horrible for expanding collapsing threads. If I click on a deep link I have to press back n times to reach the landing post for the deep link.
Re:Reddit Welcomes Michael Seibel to Board of Directors by AndrewKemendo on Wednesday June 10, 2020 @09:32PM (#23484341)
I'm not a reddit fanboy anymore (I was a decade ago) and there are a few annoying pop-ups/dark patterns here and there, but reddit.com in firefox on iPhone 11 works seamlessly for me - logged in and not.
Re:Reddit Welcomes Michael Seibel to Board of Directors by janesvilleseo on Wednesday June 10, 2020 @10:11PM (#23484564)
I absolutely hate being forced into using the app. The screen real estate that it takes up, the constant nagging, the deprecation of features in favor of an app. It’s anti-user.
Re:Reddit Welcomes Michael Seibel to Board of Directors by bjarneh on Wednesday June 10, 2020 @08:41PM (#23483946)
i.reddit.com
Re:Reddit Welcomes Michael Seibel to Board of Directors by dntbnmpls on Wednesday June 10, 2020 @08:39PM (#23483935)
> PLEASE treat reddit as a web-first platform.

Agreed. But I think they've made up their minds already.

In the meantime, you can use "old.reddit.com" until they decide to take that away.

Re:Reddit Welcomes Michael Seibel to Board of Directors by gxon on Wednesday June 10, 2020 @09:14PM (#23484217)
Killing old.reddit.com would probably be their final Digg moment for me. Maybe they'll manage to keep the bulk of their users and keep some husk of it's former self going for a long time, but I'm gone. I suspect many others will join. The quality of content has been plummeting for years anyway.

Too bad there's no clear successor this time.

Re:Reddit Welcomes Michael Seibel to Board of Directors by trophycase on Thursday June 11, 2020 @03:56AM (#23486256)
Yes the discourse and content quality is quite poor, so much so that I quit using the site completely in the last few months. To be honest I don't miss it at all, so...
Re:Reddit Welcomes Michael Seibel to Board of Directors by austenallred on Wednesday June 10, 2020 @08:35PM (#23483896)
The app is much, much better than the site. I think you might be in the minority.
Re:Reddit Welcomes Michael Seibel to Board of Directors by OGWhales on Wednesday June 10, 2020 @09:57PM (#23484490)
Than the old site? Ehhhh. Than the new site? Yes, much better.

The new site looks like someone was told to design a generic social media app for mobile. It doesn’t make any sense. The old site was pretty ugly, but at least used screen real estate effectively and allowed for quick browsing.

Depending on what exactly I’m looking at, I will prefer mobile or web. That said, I am not a fan of the official app and prefer third party ones.