In accordance with Parkinson's Law of Triviality[1], the only discussion my post has generated has been about the experience of touch screens versus knobs, without talking about the more complicated repairability and security issues. My impression of Tesla is that they understand Parkinson's Law very well, and are working hard to get the color of the metaphorical bike shed just right. That's not to say that they're getting the nuclear reactor completely wrong, it's just to say that everyone's talking about the bike shed when the nuclear reactor is way more important.
At the end of the day, what I said was ultimately my preference, and your preference is your preference, and there aren't an objective arguments we can make that will change each other's subjective preferences. I'm just frustrated that the direction the industry seems to be going will cater to what you want, and not to what I want.
You should also look into how the A/C system works on the model 3, it's fascinating how simple it really is. It literally uses air to push the air up and down. This reduces the complexity with less moving parts. It's a very genius system IMO. Tech Forum YouTube channel made a video of it disassembled so you can see how it works: https://www.youtube.com/watch?v=MvNkcPcrBxw
Yeah, I saw that other comment and if the reality is even close to the marketing materials, those are gonna be awesome vehicles. I probably wouldn't get one new unless the price is very low (the benefits of buying new aren't worth the loss in value that happens when you drive a new car off the lot, IMO). So by the time they start hitting the used market I expect the reality will be clearer.
> You should also look into how the A/C system works on the model 3, it's fascinating how simple it really is. It literally uses air to push the air up and down. This reduces the complexity with less moving parts. It's a very genius system IMO.
I dunno, it's simpler in that there are fewer moving parts, but from the video it seems like part of how that was achieved was by using existing plastic molding and whatnot to direct the air, which makes it harder to replace i.e. one duct in isolation--it's not very modular. And having simpler moving parts is a small decrease in complexity compared to the increased complexity of digital controls. Of course it's hard to tell from the video, so that impression has to be taken with a grain of salt.
Just realized I might be a grumpy old man.
It shouldn't be so controversial to claim that automatic adjustment of settings is a net UX win this this common scenario.
And for the set up, it is analog. There's 2 trackball-like things you jigger around to move your seat, mirrors, and steering column.
I have yet to come across a problem on an old Jeep Cherokee or Toyota Tacoma that I couldn't figure out how to fix with a little help from the internet, and I'm by no means a car expert. Sometimes the parts cost or size has shut me down, but not the complexity. An electric motor is far simpler than a gasoline engine, so it should be easier to work on, not harder. Can you fix your Tesla's A/C if it breaks? Can most mechanics fix your Tesla's A/C if it breaks?
The point you're arguing boils down to a difference of preferences and philosophy, which is of course perfectly fine. Not everyone has the same preferences.
There have been cars that change various settings depending on the key fob used ("hers and his"):
* https://www.youtube.com/watch?v=lSoJPgFSDOE
Before fobs, where you actually put the key in the ignition hols, there were cars with "memory buttons".
Not being able to fix my own car because you've used space age technology to solve turning a dial IS a problem I care about.
What I want next is an automatic sunscreen that slides down based on sensing the angle of the sunlight. I think there is also technology to dynamically darken glass that could be used. I hereby grant a free perpetual license to auto manufacturers to use this idea. :)
Looked into it previously. Even if you got it to work, it likely would not be street legal, as there are pretty strict regulations on what part of the windshield can or cannot be tinted.
The great thing about the touch screen is not the UI experience, but the flexibility when it comes to updates that also include new features. When you go the hardware controller route on a product that is still heavily being interrated on, you quickly run out of intuitive ways to clearly label and/or manipulate things or an exzessive number of buttons with integrated screens (to indicate their function in any given context), neither of which is great UX wise and also pretty expensive.
That's the main problem. Change is good only if it's optional, by choice. Forced redesign only makes designers happy, because they can now stop looking at that old version that they released some years ago and want to sunset it.
You can control temperature, fan speed, brightness, and more all from the steering wheel.
That video tutorial is now outdated since there has been many UI improvements, but the steps should still be the same.
Buttons are always in the same place, I know where they are, I don't have to go hunting for the thing that used to be there, but is now in a sub sub menu, meanwhile you aren't looking where you're going.
Here: https://youtu.be/_eyxkzaNZX0
Do you get it now? Taking your hands off the steering wheel involves more steps compared to this.
Taking your hands off the steering wheel has never been a problem. Taking your eyes off the road is.
That being said, if you want to set a certain temperature with analog controls, you still need to look at the number (showing the degrees). Still, in other cars you can see that number all the time, you don't have to go into some menu. There is a dedicated physical button for that one function.
I made that video because this keeps coming up, I know how it works...
> It isn't about hands on wheel, its about mental load, a hardware button is muscle memory, I don't have to look at it, I don't have think about it. reply
I don't have to look to use the scroll wheel controls too. Did you not see on the video that they are physical buttons? What's your point exactly?
"I don't have to look to use the scroll wheel controls too"
No you have to look at the screen, while you're trying to find the thing that was right there before the update.
Anecdotally speaking no... The item order have NOT changed from updates since 2012. I own the car and I am not speculating here. The UI change I mentioned was mainly aesthetic, similar to the iOS 6 to 7 color/look change.
I even said it should be the same even with the updates on my original post?
Sure, whine on
Oh well. The way that sticker prices keep going up on new pickup trucks, frankensteining old ones together and rebuilding the engines and transmissions is looking like more and more of a viable and cost-effective option.
The demo person is constantly looking at his screen instead of in front of him.
https://ae01.alicdn.com/kf/HTB1iETfhnSPY1JjSZPcq6xIwpXaw/ZWE...
You not only have to take a hand off the steering wheel, but also look to see which lever you want/need to press. If I'm changing the temperature I know where the dial is, but I also have to look to see what I'm setting it to.
I'm surprised people here think analog controls are a bulletproof solution to the same problems you're criticizing Tesla for. I have a hunch that if there were YouTube videos watching people change climate control settings in their car they'd not only be required to take hand off the wheel but also look down and away for a small period of time. Tesla's isn't perfect but you get to keep both hands on the steering wheel and head looking straight, but down ever so slightly.
You can make bad UI with or without buttons.
Remember VCR clock controls?
I feel like I see more people saying first that digital is terrible and it should be analog, that they'll never get a car that has digital. The reasons they list are still true for analog though.
Everywhere I look (modulo self bias) I find people that are in awe of the digital touch interface. In contrast I don't find people in awe of analog buttons. They just use them and complain when they don't work for whatever reason. Digital interface touch "buttons" don't work on cars. We complain. It's simple.
https://www.motorauthority.com/news/1121372_why-mazda-is-pur...
i.e. very? They've sold millions of them, that's not for the track performance.
The fact that part of this update puts Netflix and Hulu in a car is one of the dumbest things I’ve heard.
Car companies figured out instrumentation a while ago, it’s not something that needed to be ‘disrupted’.
Most of the dumb stuff seems to come from designing a car that isn’t meant to be driven. @ Folks who don't want to drive your cars, the solution exists, it’s called public transit, and the reason it sucks is because of cars.
But in general I agree, I don't want to be battling some interface whilst I'm trying to drive.
I'm surprised there havent been moves in Europe to ban the Tesla type, everything on a tablet setup. I'm not allowed to use a phone whilst driving, why is a big screen on the centre console any different?
Perhaps? I know the latest studies suggest hands free phone calls aren't much better than handed phone calls [1], I don't know if there would be a difference between a conversation and barking out instructions in this context.
Id still prefer buttons.
[1] https://www.insurancejournal.com/news/international/2016/07/...
The number of times I’ve seen people cars swivel around on the highway texting can’t be counted.
If I’m driving with someone and I see cars behave erratic I usually bet the driver is texting. Mostly they are and it’s just too obvious - it’s for some reason a specific pattern to it. I can’t be alone in noticing this?
And then you have companies like Mazda who actually advocate the return of analog control (mentioned in another comment here).
...but then most modern cars seem to have abysmal visibility through the back windows anyway. The rear view from a 20 year old Micra I often drive is excellent, much better than any of the more modern cars I have hired.
I'm not really opposed to reversing cameras by themselves, but a) it takes up dashboard real estate for a feature I don't really use, and b) as soon as you put a screen on the dashboard, the company is going to want to put all sorts of annoying "features" into it.
The company puts those features in there because the market is telling them to. Bad UX is orthogonal to that fact.
Mirror: Glas and attachment to car.
Rear View Camera: display, camera, any of the wiring in between, a few fuses.
Boy is it a thrill driving a car you have no instrumentation for! You can't even see how fast you're going.
...which is obviously irrelevant, if you've read the grandparent comment of your comment. Please read context before responding.
I love Carplay in my car, but I'm luck enough ti have physical volume and next/last track button on a steering wheel stalk.
Yeah, I can agree that some digital readouts are okay. It's really difficult to communicate succinctly what I don't like about modern digital car interfaces.
If you've ever sat in a recent upscale European car, you can. Unlike touch-screen keyboard solutions, entering destinations via scroll-wheel keyboard (like BMW does) or via guided voice entry is easily and safely possible while driving.
I already have a smartphone, which does both of these things better, and which I've already configured to my liking. The only thing a car can do better than my phone for either of these use cases is audio, so just give me a jack please.
They have a supplier that has been doing analog knobs for them for half a century, and they're kind of obliged to still use their knobs.
Also the designers are very much in the "everything has to have a button" -mindset, which is hard to get out of.
Good!
Me (driving): Alexa/Siri set temperature to 70 degrees
Alexa/Siri: temperature set to 70 degrees
I would love this, already do it with my smart thermostat + Alexa skill integration.
So for example the volume up button should always be a volume up button. They shouldn't change function because in some other menu I picked "temperature" instead of "volume".
But I can do that now using the voice commands on the v10 update. I know there's a guy who tinkers with the firmware code and found that the voice commands for temp and other settings are dormant on a previous update.
"Okay Sizzle, switching to Centigrade temperature scale"
'No! Alexa, switch to Fahrenheit' (system hears 'far ride')
"Okay Sizzle, going into long-range mode" turns off AC, music, etc
Voice controls in a car sounds good in theory but horrible in practice. I remember someone showing me one of the older pre smart assistant systems, him having to shout 'call X' 3 times and in the end it called the work instead of personal number
When you grow old and don't understand the future technology... Guess the future is now
Obviously there's some non-user-facing stuff, i.e. all-wheel-drive, which computerization has revolutionized. But any user-facing stuff is just awful. I want an electric car, but I don't want to be forced into some awful proprietary OS touch screen just to adjust my A/C, and I'm afraid companies are using the switch from gas to electric as an excuse to go in that direction.