Anecdotally, the most reliable Macs I've owned have been the new ones.
The least reliable Mac I've ever had was a 17" PowerBook. I got more than my money's worth out of AppleCare with that one.
Ordinarily, I'd go off about cheap Chinese build quality, but the Chinese will build to any spec and quality you are willing to pay for. Also, according to Coconut Identity, the machine was built in Ireland.
That's because they're not old enough yet to develop problems. Reliability can only be determined after some time has passed.
2015 iMac
2014 MacBook
2011 MacBook Air
2009 MacBook
2005 iBook
2005 PowerBook
Plus an iLamp I can't properly estimate the year on. All chugging along. Let me know when to expect my MTBF.
That's not how it works. MTBF is a statistical thing it doesn't say anything about a particular device. Just like smoking can give you lungcancer and your 95 year old uncle smoking 3 packs a day is not evidence to the contrary.
Cost 6k and made in the USA.
I hate it with the intensity of a thousand suns. It is absolute trash (and we bought two :( Even worse than the v1 MacBook Air I stupidly bought.
The best Mac I owned was some old iMac 24” that lasted something like 7 years. We kept passing it down the family until the screen resolution wasn’t good enough anymore.
(I’m sure it will break the second I get home now that I said this)
[1] https://appleinsider.com/articles/18/04/30/2016-macbook-pro-...
What happened?
Mr. Jobs famously said that Apple will do it's own thing, and the stock holders can come along for the ride, or get out. Mr. Cook's attitude seems to be more akin to a traditional industrial-era CEO, and not someone trying to further technology, the way his predecessor did.
https://www.fastcompany.com/40525409/why-apple-is-the-worlds...
A consistent problem in my 2010, 2012 and 2017 MBP's is reliable (i.e. not crashing) switching between the discrete and integrated GPU's. It was the death of the '10 after 2 logic boards, caused 1 logic board replacement on '12, and now on my '17 I still see regular (every couple weeks) spiral-into-non-responsiveness and core dumps exactly when those switches happen. I wish MacOS could still force to integrated GPU, I'd rather have slow graphics than give up battery life.
Same here. First the display ghosting issue, then a couple logic board swaps for GPU issues. Then the I/O board for USB issues. The top case for a trackpad problem, and then when I swapped the battery they had to replace the bottom case as well. By the end I think it was all new parts aside from the SSD.
> I wish MacOS could still force to integrated GPU
I use the free gfxCardStatus app to accomplish this
The previous generation aluminum MacBook Pro and AirBook tanks are the anomaly - not the other way around.
The problem here is that it is an awful keyboard design that should’ve been discovered before they shipped it. But I wouldn’t consider the MacBooks poor quality.
But you can:
> But I wouldn’t consider the MacBooks poor quality.
My previous machine, a late 2013 model, lasted 3 years or so without any real issues.
Obviously mine is a meaningless anecdote as well, but fitting a common pattern.
https://www.consumerreports.org/cro/laptops/LaptopReliabilit...
And how much time did it cost? I suppose like me, you have a backup computer to go to?
Otherwise, do people generally think that other computer manufacturers have't had issues, or that Apple is purposefully trying to have a lower quality product? Are people away of the amount of reliability testing that Apple does in house? It's easy to point an ignorant finger at them, but we're better than that. Where's the data?
If anything, the closest thing we have to data right now is what they say on their website: a small number of laptops have a malfunctioning keyboard. Is it even legal for them to say that if it really were most of them?
Is it legal to say that? It’s not a legal document so I would imagine so. I think it’s extremely misleading though. It’s clearly a defect in the keyboard itself or else Apple wouldn’t have issued a recall. It could just be that the people who haven’t been impacted have yet to get a crumb or spec of dust under a key.
My family and I have owned around 15 Macs over the last 20 years, and the 2016 MacBook Pro is by FAR the worst Apple computer I have ever owned. I can’t even think of another one that could even compete for that title.
Everyone I have spoken to who has a butterfly style MacBook (Pro) has also had problems with their keyboard.
My guess is that percentage wise when you compare the total number they have sold with the number that came in for repair it works out to a small percent, but that could also be because people live with the problem and don’t want to pay for a repair or give up their computer to Apple for a week to have it repaired.
I lived with my busted keyboard for about a year before finally bringing it in around a month ago to have it repaired.
Also keep in mind that a lot of people assume when technology is not working how they expect it to that it is something THEY are doing wrong (vs. a fault in the product or design) and they may be embarrassed to admit it or bring it in for repair.
I 100% agree that the total number they have for repair could be small for other reasons, but it's fair to say that we just don't know. I certainly know people who hate the touchpad, but not everyone I know has had issues with the butterfly style keyboard. So again, some form of data, but still inconclusive.
Also, regardless, sorry you had to go through the shitty keyboard =/. I hope whatever other computer you consider in the future is better. FWIW, I'm also debating whether the current generation of Macbooks is something I'm interested in, and I'm still not sure.
My biggest worry is that they will “fix” the keyboard problem by extending the touchbar to the entire keyboard area and renaming it the “Touch Board”.
You might expect problems from a 500-euros laptop, but not that your keyboard will stop functioning correctly after 2 months on a 1799-eur laptop.
Also, I brought my laptop at the Apple store thrice, and it broke again every single time. Last time, the logic board died, along with the SSD that is soldered to it and all data on it.
Repairs might be free, but who pays for the lost time and inconvenience of not having a computer? How much should one spend so that a laptop keeps typing after a few weeks?
My MBP lasted 5 months. Then I sold it for 1000EUR and sweared I'd never give Apple another dime.
Ironically, a 300-eur laptop with a regular keyboard that I was using as a substitute has been working great for years.
I also agree that you have to put in a decent effort to get things fixed, but you have to compare Apple to what the experience is like with other companies. I've definitely had situations that were very difficult to deal with over the phone, and situations where I had to send my laptop in for weeks in order for it to get fixed. What is the current standard for non-Apple computers, as far as getting things repaired?
(FWIW, I am also considering linux on lenovo)
What's your point though?
Do you want me to tell someone else's experience?
In the past three years:
my MacBook has had replaced
- The screen
- The battery
- The keyboard
My iPad had it's screen replaced, and my iPhone had its battery replaced.
None of these are covered under AppleCare, they've all been replaced under individual recall programs.
Sure, they have fixed each issue for free, so that's fine, but for what is supposed to be the most dependable consumer hardware on the market, it's rather surprising.