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Re:Keyboard Service Program for MacBook and MacBook Pro by reaperducer on Friday June 22, 2018 @05:57PM (#17377782)
He started measuring success in dollars saved and stock price increased, instead of customer satisfaction and tech cool.

Mr. Jobs famously said that Apple will do it's own thing, and the stock holders can come along for the ride, or get out. Mr. Cook's attitude seems to be more akin to a traditional industrial-era CEO, and not someone trying to further technology, the way his predecessor did.

Re:Keyboard Service Program for MacBook and MacBook Pro by krrrh on Friday June 22, 2018 @09:28PM (#17378902)
I'm not sure you're basing your statements on anything but conjecture, but Cook has repeatedly stated the opposite:

https://www.fastcompany.com/40525409/why-apple-is-the-worlds...