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Re:Keyboard Service Program for MacBook and MacBook Pro by asafira on Saturday June 23, 2018 @10:19AM (#17381374)
My point is that you likely have a biased view, as understandably you had an especially-bad experience, and that's the experience that's being highlighted for everyone to see.
Re:Keyboard Service Program for MacBook and MacBook Pro by nkkollaw on Wednesday June 27, 2018 @02:54PM (#17410769)
Enough people had the same experience to allow for a class action.

Do you want me to tell someone else's experience?