News for hackers. Stuff that matters.
Re:Facebook increased satisfaction and usage by sending fewe... by civilized on Monday December 26, 2022 @02:59PM (#34141186)
For years there has been a big red notification dot stuck on the video tab reminding me that I have some large number of shitty videos to watch. I have no idea how FB decides precisely how many shitty videos it is very important that I watch. It used to be in the 40s, now it's 15. I never clicked the tab once.

I actually tried to figure out how to get rid of this at some point, but it definitely wasn't a priority for FB to give me control over this.

I'll never forget the open contempt Meta has shown for me as a user of their products.

Re:Facebook increased satisfaction and usage by sending fewe... by kryogen1c on Monday December 26, 2022 @03:27PM (#34141481)
> I'll never forget the open contempt Meta has shown for me as a user of their products.

Even better was when messenger split off from fb proper into its own app, but still showed a notification bubble with red exclamation marks (or some such, it's been a while) that you couldn't dismiss. clicking opened the page to install the messenger app.

I deleted my account.

Re:Facebook increased satisfaction and usage by sending fewe... by wincy on Monday December 26, 2022 @03:38PM (#34141591)
I uninstalled the other day when I started getting notifications when someone’s story is on my feed. On messenger. That’s not a message and there is no way I found in twenty minutes of digging to turn it off. Screw that.
Re:Facebook increased satisfaction and usage by sending fewe... by yojo on Monday December 26, 2022 @04:08PM (#34141900)
Agreed, this is incredibly user-hostile. As a pro-tip, you can get past it on web by telling your device to request the desktop website. They have a responsive design, so it’s actually quite usable. Just emphasizes how slimy the push to the app is, though.
Re:Facebook increased satisfaction and usage by sending fewe... by mattmanser on Monday December 26, 2022 @04:18PM (#34141987)
Worse still is that right now my web version is telling me I have 4 messages, but my desktop one is saying I have none.

So not only hostile but incompetent.

Re:Facebook increased satisfaction and usage by sending fewe... by fwn on Tuesday December 27, 2022 @05:44AM (#34147490)
> not only hostile but incompetent

A broken feature on the mobile version nudges towards app installation, a broken feature on the desktop version does not.

This means that there is some benefit for Facebook to not fix the mobile version.

If a bug persists and benefits the company, we should - by principle - never assume it to be a bug.

We see the same right now with reddit, where old interfaces slowly (and clearly intentionally) crumble away, permanently signalling to the user that it is time to switch to one of the interfaces with a higher ad density.

Re:Facebook increased satisfaction and usage by sending fewe... by gnicholas on Monday December 26, 2022 @06:59PM (#34143295)
Love the tip! For me (iOS/Chrome), this seems to briefly display the newest message but then it tries to load all prior messages with that person. Am I doing something wrong? At least I can now see who sent the message!
Re:Facebook increased satisfaction and usage by sending fewe... by yojo on Monday December 26, 2022 @07:34PM (#34143500)
Huh, strange. On iOS/Safari, tapping the messenger icon then requesting the desktop site takes me to my messages inbox. Surprising that it varies between browsers.
Re:Facebook increased satisfaction and usage by sending fewe... by gnicholas on Monday December 26, 2022 @07:49PM (#34143637)
It does that for me, but then doesn’t display the latest message, or present a way to respond. Perhaps it’s because I’m on a 13 mini, which has less screen real estate? I tried rotating to landscape but that didn’t help.
Re:Facebook increased satisfaction and usage by sending fewe... by Lammy on Monday December 26, 2022 @05:06PM (#34142424)
Fun fact: the internal (bullshit) justification was that the Messenger install upsell counted as a message, and that's what the fake notification was for even though the same message wouldn't appear in the inbox on web.
Re:Facebook increased satisfaction and usage by sending fewe... by nanidin on Monday December 26, 2022 @03:23PM (#34141436)
I have disabled all forms of video notifications on Facebook, but over the last few weeks I have been getting video notifications for pages I follow sporadically throughout the day. It felt very much like periodic attempts to get me back into the app, despite my direct indication that I do not want those types of notifications.

I reported the spurious notifications, then eventually gave up and disabled notifications for the entire app at the OS level.

Re:Facebook increased satisfaction and usage by sending fewe... by Simon_O_Rourke on Monday December 26, 2022 @03:21PM (#34141419)
> I'll never forget the open contempt Meta has shown for me as a user of their products.

And as a revenue-generating set of eyeballs they can monetize and sell to said video content creators.

Re:Facebook increased satisfaction and usage by sending fewe... by guerrilla on Monday December 26, 2022 @03:09PM (#34141297)
FB Purity. Warning, it's slow as dirt but it does all the tricks.

https://www.fbpurity.com/

Re:Facebook increased satisfaction and usage by sending fewe... by deanc on Monday December 26, 2022 @05:09PM (#34142451)
There have been numerous cases of fb purity users having their Facebook accounts banned. Use at your own risk as Facebook is quite clear about extensions that alter the experience being against TOS.
Re:Facebook increased satisfaction and usage by sending fewe... by guerrilla on Monday December 26, 2022 @05:20PM (#34142539)
Do you have a source for that other than the developer being banned[1] in 2012?

1. https://www.fbpurity.com/news/important-news-facebooks-legal...

Re:Facebook increased satisfaction and usage by sending fewe... by fbpdev on Wednesday December 28, 2022 @06:53AM (#34160098)
This is false information. No FB Purity users have been banned because of using FBP, they may have been banned for doing other things, but I have had no reports of users being banned for using FBP. There is no documentatry evidence for your claims, and you should not go round telling people fake news like that.
Re:Facebook increased satisfaction and usage by sending fewe... by guerrilla on Friday December 30, 2022 @04:37AM (#34183494)
Thank you for confirming that.
Re:Facebook increased satisfaction and usage by sending fewe... by fbpdev on Wednesday December 28, 2022 @06:54AM (#34160103)
it may be slow on firefox or firefox based browsers, but should work much faster on chrome/chromium based browsers.
Re:Facebook increased satisfaction and usage by sending fewe... by guerrilla on Friday December 30, 2022 @04:37AM (#34183495)
Okay thanks, yeah this is Firefox.
Re:Facebook increased satisfaction and usage by sending fewe... by baby on Monday December 26, 2022 @03:54PM (#34141750)
This and the newsfeed not being chronological, or the option to have it chronological being hidden from the user (that’s one of the most recurring question and feature request that internal employees ask, how crazy is that). IMO facebook could really change by creating a subscription and ensuring that people who subscribe are happy enough with the product to keep paying. I think that recenters the incentives towards building something for the user.

Another meta problem is that there seem to be no authoritative product person that can force his/her vision on the product so you get hundreds of visions colliding and fighting for changes. IMO it’s much more valuable to have a coherent vision being enforced for the product, otherwise you get this frankenstein-like collection of apps.

Finally, the fact that HN is such a hater of facebook means that most fb engineers have deserted HN and they’re not reading the excellent ideas and feedback that this community sometimes provide. It’s a shame, because I still completely believe in Facebook as a good product for the world.

Re:Facebook increased satisfaction and usage by sending fewe... by lordnacho on Monday December 26, 2022 @04:11PM (#34141929)
Strangely I just closed my FB tab, and then I landed on this HN story.

I was looking through it, and it started scrolling on its own. Dozens and dozens of stories flashed before me.

Something is really odd, FB has lost a fair bit of my online time recently.

I think you may be right. Just let me pay a few bucks and just show me my friends.

Re:Facebook increased satisfaction and usage by sending fewe... by firecall on Monday December 26, 2022 @05:28PM (#34142613)
I worked out that it doesn't show me my Friends posts as my Friends don't post anything anymore!

Scrolling through Facebook is like walking through an Outlet Mall in a foreign country.

Re:Facebook increased satisfaction and usage by sending fewe... by hdjjhhvvhga on Monday December 26, 2022 @06:10PM (#34142974)
> my Friends don't post anything anymore!

Which is understandable, because FB optimizes for clickability and shows very few posts of those who rarely post (and whose posts really deserve attention imo) so after seeing no reaction from their friends ("are they ignoring me?" - no, FB just decided not to include your post in their feeds) they just gave up.

Re:Facebook increased satisfaction and usage by sending fewe... by sweettea on Monday December 26, 2022 @04:03PM (#34141850)
There is a 'Most Recent' option for several years which provides chronological newsfeed: https://m.facebook.com/help/218728138156311/how-do-i-see-the... . It isn't well known, for sure.
Re:Facebook increased satisfaction and usage by sending fewe... by Lammy on Monday December 26, 2022 @05:07PM (#34142434)
“You can sort your Feed to see recent posts, but Feed will eventually return to its default setting.”
Re:Facebook increased satisfaction and usage by sending fewe... by glitchcrab on Monday December 26, 2022 @04:19PM (#34142006)
There is less than a snowball's chance in hell of me paying Meta for the privilege of using a less fucked version of their product. I just actively avoid using it instead and I would wager that my life is better off for it.
Re:Facebook increased satisfaction and usage by sending fewe... by eastbound on Monday December 26, 2022 @04:54PM (#34142320)
So Twitter has at least the power to charge users, whereas Facebook is inherently so bad that willing users wouldn’t even let Facebook have their CC details…
Re:Facebook increased satisfaction and usage by sending fewe... by TEP_Kim_Il_Sung on Monday December 26, 2022 @05:30PM (#34142625)
If both come up with a way to be paid anonymously, and I get to be full owner of my data, then I will consider rejoining and paying.
Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @12:24PM (#34151001)
They already have a lot of users CC due to messenger pay, ads listing, etc.
Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @12:23PM (#34150984)
Personally I pay for twitter blue and I would pay for a facebook subscription
Re:Facebook increased satisfaction and usage by sending fewe... by mokash on Monday December 26, 2022 @04:05PM (#34141873)
consider that the goal of facebook is not to build a 'good product for the world'. facebook exists to 1) keep your attention 2) extract as much data as it can 3) make inferences where necessary/possible 4) sell targeted ads.

facebook is an ad business. to that end, they do try to improve the user experience wherever necessary to advance the goals stated above, but that's it.

Re:Facebook increased satisfaction and usage by sending fewe... by TEP_Kim_Il_Sung on Monday December 26, 2022 @05:27PM (#34142606)
5) psychological studies 6) modify your behaviour 7) train AI

https://www.forbes.com/sites/kashmirhill/2014/06/28/facebook...

Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @12:25PM (#34151020)
It definitely wasn’t for the longest time, it’s only once they started getting revenue from ads that they became this behemoth.
Re:Facebook increased satisfaction and usage by sending fewe... by Raed667 on Monday December 26, 2022 @04:01PM (#34141834)
The assumption is that chronological feed makes for less engagement, and if your business model is to sell eyeballs, that creates an intensive to hide it and make your KPIs better.
Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @12:26PM (#34151043)
They’d get more money from me by making me pay for a subscription
Re:Facebook increased satisfaction and usage by sending fewe... by college_physics on Monday December 26, 2022 @05:30PM (#34142624)
> I still completely believe in Facebook as a good product for the world.

Well, people believe the craziest things so you are in good company.

But on the important point on whether facebook is salvageable with a user subscription model: extremely dubious. In some sense adtech has ruined the concept of users paying for a good product and there is poetic justice in that. The magic wand that turns users into product wont turn product into client.

What might work is "social as public or semi-public infrastructure", namely getting cities, companies, states or even countries paying for user accounts of residents, employees etc. as a sort of benefit.

But even in the unlikely scenario facebook would relinquish its residual adtech earnings in favor of a new and less lucrative business model it would likely face stiff competition from newcomers with less historical baggage

Re:Facebook increased satisfaction and usage by sending fewe... by hdjjhhvvhga on Monday December 26, 2022 @06:07PM (#34142939)
> companies...paying for user accounts

So it seems my company is doing that (it's called "workplace from meta" now) and it's ridiculous as you get the worst of both worlds.

Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @12:21PM (#34150963)
> Well, people believe the craziest things so you are in good company.

I assume people who say that haven’t had a good experience with fb, but it changed my life when I was younger. I still use to track all my friends across the world.

> In some sense adtech has ruined the concept of users paying for a good product and there is poetic justice in that

Twitter blue

Re:Facebook increased satisfaction and usage by sending fewe... by ravenstine on Monday December 26, 2022 @07:36PM (#34143514)
The newsfeed or whatever you call it was and probably still is bullshit designed for addiction and little else. I say this because what frustrated me most about it was that posts appearing towards the top of my feed tended to be least 2 days old. It barely mattered how much I tried to keep up with things. Why is this important? Well, there's something about Facebook where if you try to participate in a conversation more than half a day old, significantly fewer people will see what you wrote and you may very well be talking to a wall. That's been my experience, anyway. In contrast, although conversations have a limited viability, I've found that I usually have a shot of having someone see what I wrote even if the original post was from 3 or more days prior.

In short, the newsfeed succeeded in making me always feel left out. Checking it several times every day was never good enough.

Re:Facebook increased satisfaction and usage by sending fewe... by makeitdouble on Tuesday December 27, 2022 @06:06PM (#34155100)
On subscriptions…They tried some paying mechanism already, and I think Linkedin ate their lunch before they had a chance to try other low hanging fruits.

Subscriptions work when either the user makes money from pushing the content, or actively wants the content they’re provided. On the former, boosted spam has already been implemented, ultra targeted ads are another form of this, and stalking users to push private messages to them is already Linkedin’s bread and butter.

On the latter, the issue is of course that the “content” (people’s post) isn’t and won’t be worth paying for in general. I won’t be paying to read my relatives bickering about stupid issues. Random people’s funny takes and viral jokes will be spread on other networks so paying for it won’t make sense either. I’ll subscribe to my favorite novel, manga or tv show, or check a well put newsletter or podcast. None of that has a place on the blue app.

Facebook at this point has a very specific niche, and trying to get out of that niche either puts it in competition with better/less toxic/griftier services, or canibalizes other meta products. In that sense pushing facebook in a completely new direction is a tall order. If a PM had a crazy novel idea, they’d better execute it in Instagram or a completely new product than have it get beaten to death in facebook.

> haters

I was following a bunch of very talented and idea prolific designers and engineers working at facebook. IMO they haven’t left HN or Twitter or the public place. They left facebook instead.

Re:Facebook increased satisfaction and usage by sending fewe... by baby on Tuesday December 27, 2022 @06:29PM (#34155343)
> They left facebook instead

Or were laid off :))

But more seriously I still believe in fb. I still know a lot of great people there.

Re:Facebook increased satisfaction and usage by sending fewe... by liendolucas on Monday December 26, 2022 @04:03PM (#34141855)
> I'll never forget the open contempt Meta has shown for me as a user of their products.

You can always return the contempt by extracting all our data out (provided that's important to you) and permanently shutting down you account. I believe that's the most efficient thing you can do to tell FB to go to hell.

Edit: I honestly believe that any FB user this is the most harmful thing you can do to them.

Re:Facebook increased satisfaction and usage by sending fewe... by Raed667 on Monday December 26, 2022 @04:07PM (#34141892)
I'm hostage to Meta, my grandmother uses only Messenger to call and would/can not learn any other interface. The rest of the family only chat through Whatsapp.

Quitting Meta means not getting to be in those circles anymore.

Re:Facebook increased satisfaction and usage by sending fewe... by liendolucas on Monday December 26, 2022 @04:18PM (#34141990)
Yes, many people suffer from this problem as well. I guess I can say what I said because I cancelled my account many many years ago (if not mistaken more than a decade ago).
Re:Facebook increased satisfaction and usage by sending fewe... by jamiek88 on Monday December 26, 2022 @05:50PM (#34142803)
I quit fb but WhatsApp is impossible to quit. I tried and I became socially isolated.
Re:Facebook increased satisfaction and usage by sending fewe... by Raed667 on Monday December 26, 2022 @05:55PM (#34142844)
I can relate. But it seems Facebook becomes more necessary if your kid's football team only shares schedules in a group, or after-school clubs, etc..

Basically you're subject to the lowest common denominator.

Re:Facebook increased satisfaction and usage by sending fewe... by matheusmoreira on Monday December 26, 2022 @07:23PM (#34143438)
WhatsApp is infinitely better than Facebook though. I've never received a notification I wasn't interested in. Also, it has end-to-end encryption.
Re:Facebook increased satisfaction and usage by sending fewe... by nrclark on Tuesday December 27, 2022 @11:14AM (#34149928)
Don’t count on that encryption. It’s a great marketing point that has no real way to verify or audit. And even assuming Whatsapp's end-to-end encryption works as advertised: that doesn’t mean that the app is free from backdoors.

Message contents also aren't the only kind of data that Whatapp knows about. Facebook doesn't need message contents to monetize your communications. They almost certainly harvest Whatapp's metadata and tie it to everything else they know about you.

If you like the service, that's great. Use it and enjoy. But don't assume that your communications are secure.

Re:Facebook increased satisfaction and usage by sending fewe... by matheusmoreira on Tuesday December 27, 2022 @09:13PM (#34156724)
Whether I like it or not, I have to use it because it's what everyone here uses. There is no point in having a perfect fully audited free software messenger if nobody uses it. I'm just glad that everyone is using something this secure by default. At this point I'm just counting my blessings.

WhatsApp encryption is strong enough to defeat criminal investigations in my country. That has to count for something. They got so angry about it they blocked WhatsApp services for days and jailed Facebook people.

https://www.forbes.com/sites/abigailtracy/2016/05/02/whatsap...

Re:Facebook increased satisfaction and usage by sending fewe... by Euphorbium on Monday December 26, 2022 @04:55PM (#34142328)
I have actually tried extracting my data from google and facebook, and neither methods worked. I tried multiple times, and the process breaks inevitably at some point.
Re:Facebook increased satisfaction and usage by sending fewe... by anf0 on Monday December 26, 2022 @04:26PM (#34142060)
You used to be able to hide the red notification with uBlock Origin. I don’t know if it still works though.
Re:Facebook increased satisfaction and usage by sending fewe... by jorvi on Monday December 26, 2022 @04:42PM (#34142218)
Meta refuses to give me access to- or delete my Instagram account.

A few years back I changed the e-mail to a fake e-mail. I accidentally typo’d my mobile phone number due to which it now resolves with a Philippines prefix. This prevents me from verifying their ‘looks like you’re trying to do a suspicious log-in’

They won’t give access or delete my account despite:

- me knowing the current password

- providing old passwords

- indicating to them the old e-mail address to my account

- verifying that I have access to that e-mail account

- verifying that I own the ‘old’ phone number to the account with a phone bill (!)

- indicating I am willing to provide a scanned ID

- indicating two friend on my ‘following’ list that would be willing to verify its me trying to access the account

At this point I have pretty much done 5-factor authentication and they still won’t accede.

Thankfully I am an EU citizen and the data commissions are currently extremely trigger happy with GDPR fines, so my hope is this forced them to resolve it, or make it cost them tens to hundreds of millions for not doing so.

Fuck you and your scummy illegal practices, Meta :)

Re:Facebook increased satisfaction and usage by sending fewe... by Nextgrid on Tuesday December 27, 2022 @08:10PM (#34156237)
> the data commissions are currently extremely trigger happy with GDPR fines, so my hope is this forced them to resolve it, or make it cost them tens to hundreds of millions for not doing so.

Lol: https://ruben.verborgh.org/facebook/

Re:Facebook increased satisfaction and usage by sending fewe... by jorvi on Saturday December 31, 2022 @11:01AM (#34197601)
> 2019
Re:Facebook increased satisfaction and usage by sending fewe... by firecall on Monday December 26, 2022 @05:25PM (#34142586)
I dont use Instagram, but occasionally I'll take a look to see if friends have posted anything.

Then seemingly at random it starts showing me short-form sort-core porn videos.

Instagram used to be about fun and creativity, now it's a trashy tabloid that's entirely made of Page 3 content.

Re:Facebook increased satisfaction and usage by sending fewe... by corobo on Monday December 26, 2022 @06:42PM (#34143196)
Is it actually random or is it after you've caught up?

For instance mine will show friends stuff until this message, then it starts showing me the random trash.

I'm guessing they're going for engagement (random content > already seen content) but it's always my cue to close the tab, quite handy

https://img.imgy.org/12nq.jpg

Re:Facebook increased satisfaction and usage by sending fewe... by matheusmoreira on Monday December 26, 2022 @07:13PM (#34143376)
> I'll never forget the open contempt Meta has shown for me as a user of their products.

Yeah. They're an advertising company. They make money by spamming users with noise. Contempt for other human beings is in their DNA.

They don't want you to disable the red dot. They want it there 24 hours a day bothering you until you give in and watch those ads disguised as videos just to get rid of it and find some peace. They'll actually run human experiments on their users without their informed consent just to find out the exact level of annoyance they'll tolerate without deleting their accounts in disgust.

If you try to disable the red dot, they'll ban you. It's against their terms of service to not be bothered by notifications. You need to submit to this abuse if you want or need to use their services.

You can still try anyway. Make a plugin to delete the dot. Then a few days later you'll find they scrambled the page structure on purpose just so you could no longer interface with it, precisely so you could not defeat their little nagging dot.

"Contempt" doesn't quite do it justice. They delight in our suffering and profit off it.

Re:Facebook increased satisfaction and usage by sending fewe... by civilized on Monday December 26, 2022 @11:07PM (#34145008)
I would really enjoy a well-researched essay substantiating these points. I've heard bits and pieces consistent with this but when you put it so strongly it boggles the mind a bit. But it's also believable because it makes some sense of why social media is so hellish.
Re:Facebook increased satisfaction and usage by sending fewe... by Clent on Tuesday December 27, 2022 @02:57AM (#34146349)
Confidently incorrect.

That isn't how any of this works.