I think something like that is fine and reasonable if your job is to move about a building.
The Culture series seems to create a platonic ideal of a post-scarcity pseudo-anarchistic liberal society under technocratic governance, and explores its interactions with the outside world.
Though the details of that society's implementation may be somewhat distasteful to me personally, it seems the author is more than willing to critique the society and its behavior from as good a faith a position as he took to create it.
Manna doesn't do the same.
SPOILERS FOR MANNA AHEAD
Brain constructed the Australia Project as a desirable alternative to the corporatist dystopia of the United States - where the majority of the population has been rendered technologically obsolete, and are held in cheap public housing where they wait to die. Despite what he may claim, he writes the Australia Project less as an exploration, and more as a sales brochure.
Brain breathlessly and uncritically describes the Australia Project as heaven on earth, or a 'luxury cruise'. In the process of doing so, he leaves little nuggets of text that suggest a much grimmer reality than he lets on at surface level.
Luxury Cruise is an apt description. You may be there to relax, but the experience is purposeless without the contrast of your real life. The ship may be stocked to the gills, but when things go belly up it quickly becomes clear how constrained the ship's resources truly are. You may be free to have fun now, but upset the wrong person on staff or become even a minor nuisance, and you'll soon learn how autocratically the ship is actually ran.
It's made quite clear that Australia cannot truly be considered a post-scarcity society. In AP, no individual's activities may exceed their allotment of resources (and certainly, there must be an allotment because one's resource consumption cannot come at the expense of another's)
In AP, anyone may be free to create, make, or do whatever they want, but whatever they want is tightly constrained. No individual's activities may make anyone uncomfortable. This is reflected in Brain's description of the criminal justice system, where he describes automated 'referees' detaining or potentially pre-empting citizen's control over their own bodies in response to an emotional outburst in public, "mainly because no one wants to be around when it happens". He describes this as if it were desirable. If this is seen as a proportional response, I would be terrified for anyone who sought to do or say anything of real consequence.
Finally, as evinced by my previous two examples: everything in Brain's world is on lease, down to your body. Once you're inside of the AP's network every sensation, sight, smell and action is recorded, analyzed, and mediated through it.
Your permission to use your body may be revoked at the leisure of an algorithm perfectly enforcing complex rules of indeterminate (if ostensibly democratic) origin. This happens so often it seems, that it's regard as "sort of like a lifeguard yelling at you at the pool for something you thought was OK".
Your privacy is forfeit, and it's quite clear that the closes thing one can come to owning anything in the AP is inside a virtual space.
Somehow Brain treats this as an ideal future. If this is the best we can hope for, I would sooner be drafted into WWIII than experience it.
But I wouldn't go so far as to say that the next generation values its privacy less than the previous. If anything, my observations would suggest it's the opposite.
The amount of energy and expertise required to function in society while avoiding the excesses of corporate surveillance has simply expanded past the point where people can realistically fight it. Younger people know that the war is lost.
No significant segment of the population truly appreciates the scale, and the precision with-which they're being tracked. But among my younger friends and family, there seems to be a persistent appreciation that privacy is a precious commodity in very short supply. They may not always be cognizant of it, of course. They grew up in this world, and it's impractical to think about the air you breath all the time, even if it's thick with smog. It's simply not realistic. They do intuitively know which battles are lost, moreso than 'older' folk past their late 20s who vividly remember the advent of Facebook, who like to grouse about the tracking of social media while aggressively ignoring the fact that the little spy in their pocket would be just as insidious in its violations with or without any apps installed.
But you need a phone to function in the modern world. You'll never be able to truly escape the panopticon without a great deal of money, and if you could you would have to leave everyone you ever knew behind, and many of your prospects to do so. And after all, it's not bit you yet. Better to resign yourself to what's already lost.
The Europeans I've known have generally been less reticent in their acceptance of the state of the world, FWIW.
To your second point...
My instincts, and my morality tells me we'd be better off with the prisons, and possibly the sanitariums. Not because of the potential downstream consequences, but because to psychologically muzzle anyone like that without their active and continuous consent would be an atrocity of the first order. Our criminal justice system in America is often abysmal. But at least our prisoners are not lobotomized for the comfort of those of us who find the idea of prisons offensive. They're granted at the very least, the dignity to resent those who locked them up.
I believe you're right, these are for the time hypotheticals. Tomorrow is a foreign land, but it's a foreign land in-which many of us will live. Regardless, it's incumbent on each and every one of us to ensure that that land shares in what virtues we consider right, and just.
But at least our prisoners are not lobotomized for the
comfort of those of us who find the idea of prisons
offensive. They're granted at the very least, the
dignity to resent those who locked them up.
I have good reason to dispute this, and yet I also have good reason to not do so very publicly. It's amazing what you can accomplish with modern pharmaceuticals.Library books in my area use NFC, the tags weren't locked on the last book I checked.
Probably not a security problem (ha!?), but you'd think the possibility of vandalism would cause them to be locked.
https://www.amazon.com/dp/B00R3GRBD8/ref=cm_sw_r_cp_apa_glt_...
Carrying a phone with a tracker is a complete BS.
Logbooks: someone needs to distribute them, collect them, read them, transfer the (many many many) written lines to a computer, validate the signature samples/writing style, etc. etc. An app that automates that in 2 mins is so much better.
A solution could be: 1) give each employee a (corporate) cheap $100 android phone, 2) configure these to allow only 1-2 apps to 'escape' to the internet so the bandwidth is not wasted on updates or browsing, 3) provide a 1GB per year data plan, 4) ask them to switch on right before entering the 'site' and switch off right when they leave the 'site' 5) give them a monthly $5 subsidy to keep it charged.
This would cover some of the functions. How about overtime? How about 'less time'? How about an extra Sudnay because game/football/concert/office-party?
The HR of each company would need this data to adjust salaries.
I am not discussing incidents and/or user-access-management (apologies if my above comment was misunderstood). I meant it for time-tracking purposes. An app where one can add an exception note "I had to pop to X shop to buy Y material" would also help document and approve. Geofencing requirement makes sense in some lines of work and a work-phone (switched on only the work-hours) is a reasonably 'invasive' tool.
I've seen these logs and to me it always seemed that the point was for customers to see that the place was actually maintained. A customer can't tell whether a bathroom is cleaned only once a month and that's why it looks the way it does or whether the last guy just trashed the place after the last cleaning, which was an hour ago and based on the previous logs you can see, it will be cleaned again soon. Or that the cleaners didn't clean and just wrote on the paper. Which technology doesn't solve. You just wave the badge or whatever but don't do anything. And no, location tracking doesn't help with that. A dedicated slacker can listen to music or watch YouTube in different locations.
It’s also not on the workers’ personal phones, they have some old phones that they keep at the store with the app already installed.
An app on a personal phone can violate this way too easily. The tagging system is a good way to do it and limit it to only being on the clock.
Though highly-overlapping, this is not a 1:1 correspondence with "tracking employees."
You may need to know that a security guard visited this station at 1:00 and this station at 1:30. You do not need to track whether he was in the bathroom five minutes longer today that yesterday.
The app isn't to know whether you're on the clock; the app is a digital whip cracker to keep employees constantly working 100% of the time that they claim to be working.
---
Which, in theory, wouldn't be a bad thing... if this was combined with a sufficient number of break-minutes per day, to be spent flexibly. Whenever you're not doing the "doing your job" movement pattern, the app could automatically mark you as being on break. If they calibrated the number of break-minutes to the actual average observed productivity of employees in each role across the industry, then the app would have a useful output — allowing employers to figure out who's doing less work than average. (And employees+unions could also use the data as evidence for uncompensated overtime disputes.)
But of course such a system won't be used/configured that way. Employers will instead wrong-headedly assume that their employees should be capable of productive output 100% of the time that they're not on their 90 minutes per shift of legally-mandated break time; and then will randomly punish/fire employees for taking "extra" breaks, even when those "extra" breaks merely bring them to the industry average level of productivity.
Janitorial work — like, say, being a sysadmin — doesn't necessarily result in instant visible problems if you just decide to skip work one day. The problems are probabilistic, and often consist of smaller problems that compound over time. In this sort of job, you can frequently "get away with" not doing your job for a few hours, at the expense of working a bit harder the rest of the day; you can sometimes even "get away with" not doing your job for a day or two, at the expense of likely having to do a bit of "fire-fighting" work when you get back, rather than only prophylactic maintenance work. In either case, your absence won't necessarily be noted, if you're not part of a team with a supervisor specifically attuned to the KPIs you're delivering on.
In jobs where "when you're doing the job right, nobody notices", the reverse also applies: as long as nobody is noticing anything going wrong, then they assume you're doing your job.
In your sysadmin example if someone prevents problems from happening they'd look worse than someone who constantly reacts. This already happens, why make it worse with an automated system?
I’d say it’s more accurate that humans have had to rely on trust due to lack of alternatives, but transparency will always be preferred.
In general I think some things scale well and others don't. Why is it that HN recognizes outsourcing your tech to try and scale fails but other jobs aren't as worthy?
If they don't have that capability then they shouldn't be managing that type of work. That goes for any industry.
You're not fit for management if you can't judge the work of those you are managing.
i mean, a toilet might need to be descaled. the well to tell is to look at the toilet.
In a school district where they have custodial staff on the payroll (not contracted) there's also sometime a bit of on-call.
I presume there was a job which needed doing, which is why management hired someone to do it. Management may have difficulty evaluating the quality or extent of the work done on any given day, but they should at least be able to evaluate whether it was done at all.
My point is location tracking doesn't provide management any assurances that the employee has done their job at all, much less how well they did it. It's a breach of the employee's privacy which doesn't even further management's goals any more than my privacy-respecting scanner solution.
One of my businesses is currently involved in a lawsuit by someone claiming they suffered a loss due to injury from stepping on a landscaping rock (about 3in x 2in x 1in) in the parking lot. They apparently took a picture of the rock, which was adjacent to the curb. The lawyer is claiming the business is responsible for ensuring the parking lot is clear of obstacles.
The crux of the case is not about whether or not this event even took place or if this person is faking it, they don’t have to prove that without wasting a lot of my insurance company’s money. The important part of the case is whether or not the business took reasonable steps to ensure the parking lot was free of obstruction.
For this, the plaintiff’s lawyer has deposed the facilities’ manager, the landscaping company, and any staff working that day. All incredibly costly procedural tactics to try and get a settlement. Which they most likely will get from the insurance company.
However, these legal costs might be avoided if I could produce electronic logs proving the facilities manager performed routine inspection duties. This is one example of when breaching an employees’ privacy in the manner in question can further management’s goal (and bottom line).
It's the same issue. Knowing where the janitor was is not the same as knowing whether she did her job. Knowing where your facilities manager was is not the same as knowing whether he did his.
Like I said, IANAL. I have no idea how well that would hold up in court. Regardless, I'm confident security cameras would be at least just as effective for defending your business in cases like this.
Any holes in the offense don’t matter, because the plaintiff isn’t going to suffer any loss, and their lawyer is working on commission.
So the only person that stands to lose is business and insurance company. Insurance company will fight if it’s open and shut, meaning they don’t think they will have to risk a lot of legal fees trying to shoot down various plaintiff’s claims.
But if it looks like plaintiff could drag this out and find a possibility of culpability on behalf of the business, the insurance company will pay to make them go away. And the business’ insurance premiums will rise.
Security camera footage would of course be the gold standard in this case. But storing video for so long and having so many cameras is also costly. Using GPS to prove your employee did their duties of at least inspecting the parking lot by showing they walked around it at various times might be something the insurance company can use in their defense.
Also, in my specific example, the plaintiff waited almost 11 months to file their lawsuit. These type of people know to wait as long as the legal system allows them to, to increase the likelihood the business has misplaced or thrown out records and memories get fuzzy.
If that's the case, isn't your business already going what is "reasonable" by virtue of employing a facilities manager whose job includes ensuring the grounds are clear of dangerous obstructions while the facility is in operation?
Regardless, this scenario doesn't really jive with my assertion that it should be illegal for employers to track their employees. Were that the case, the court's definition of what is "reasonable" could not include maintaining records of your employees' locations throughout the workday, as doing so would be illegal. Although your scenario does at least provide a hypothetical for why a business would consider tracking employees in the absence of such a law. Hopefully courts never set a precedent to actively encourage that kind of tracking.
The ability to track people's precise locations due to the proliferation of smartphones and various wireless technologies is pretty new, and probably hasn't been tested in various court cases yet.
I know at one point, it was enough to have paper logs of your drivers. But now, electronic GPS tracking is so cheap and commonplace, that the court might say as a business, it is your responsibility to utilize it to ensure your drivers are not regularly speeding.
The problem with civil cases is there are few well defined standards. And if you're in the sweet spot where your business is doing well enough to be a nice target, but not well enough to have lawyers on staff who can deal with swatting them down, then you've got some decent risk exposure you need to address. And the best way to do that is to have as much information as possible.
I'm sure the only reason this issue of tracking is coming up is only because it's so incredibly cheap to track them, since the employee already has a phone on them, the access points or wireless signals are already there, it costs almost nothing to physically download the app and enable functionality, and it costs almost nothing to store this data. At that point, it's a calculation of do we spend this minimal fee to protect from a host of litigation where we can prove this person was at this place at this time.
I find that many of my friends who are office employees or haven't operated a public facing business are unaware of these types of problems that you don't have to deal with when you don't physically entertain random people of the public, thereby greatly reducing your risk exposure to these kinds of scams.
>Regardless, this scenario doesn't really jive with my assertion that it should be illegal for employers to track their employees.
Yes, if it was illegal, it would eliminate this problem. But my intent was to show that at least some of the impetus might not be to make the employees' life worse.
There's a boss somewhere who didn't look into this well enough.
Both are used heavily in tracking apps ( think shopkick if it still exists )
To me, this sounds like one layer of bureaucrats trying to justify their jobs. Truth is, with unionized school districts, for every custodian doing the job, minor maintenance and inspections, there are a few bureaucrats in offices looking at spreadsheet and attending government sponsored management seminars on how to streamline the organization...
If you cannot tell the space has been cleaned, get new glasses. If you can tell and it is dirty, give me a warning and then fire me. Otherwise nunyabizness
Which do we reward?
And if you're indoors in a public business setting, there's a near certainty you're on camera for any big business. Of course, there's a difference in tracking minute by minute movement, but my point is that we went from no tracking to quite a bit of tracking already, and I don't see any reason why this won't become widespread either (absent laws preventing it).
Over a few months, I designed and implemented an algorithm for counting the distance travelled off-road. It took a TomTom road map of the whole country (not a cheap license fee), divided the trip into pairs of points, checked whether each segment intersected with or came within 10m of a road, and finally made a total of the distance. There were deviations (odometer compared to on road + off road straight line distance) but it was good enough to be usable, and we shipped it. It also generated reports for reclaiming road tax for off-road driving.
In practice, the client realised that our $7 per vehicle per month fee for the service will only save them $2 or $3 in road taxes for their most off-road vehicle. Just because it's technically exciting doesn't make it financially logical.
Also, a nifty feature of these things as explained to me by the on-site guy dealing with electronics (including the management of these keys): these keys could be managed in different ways, e.g. grouped for departments, grunts vs. managers etc. AND the settings didn't have to be flashed to every single key or every single activation station, but instead flashed to one key (like the one of this employee) who then went around to a couple of stations and "activated" his key again, thereby transferring the updated/new setting(s) to the station which would then update every key inserted into it etc. etc.
Meaning the key management was quite literally "viral".
Buy a scanner. Put it in somewhere the building which is accessible by employees (eg custodial office). Give each employee a unique, scannable card with which to identify themselves. Instruct employees to clock in and out by scanning the card.
Mission accomplished. No phones or location tracking necessary.
What this person's employer did should be illegal, and that extends to other industries as well. A shipping company can track their trailer or their shipments, but they shouldn't be allowed to track the truck driver himself.