Costco, being a store, can choose foods or goods that have been rebranded or independently sourced and no one really cares — they are still fully autonomous. They have always taken ownership of the product, so a change in supply seems to be completely within the store’s wheelhouse.
On the other hand, Amazon is a bazaar. Merchants line up, trying to get you to purchase from their stall using various tactics. Merchants get unhappy when they see that the bazaar’s guard uses their ledger to inform the head of the bazaar which merchants he could kick out. Not literally kick out, but be put in a worse position so that the bazaar’s own products are now the first ones people see.
This conflict of interest is in direct opposition of the merchants and may be in opposition of the consumers.
I personally really like Amazon Basics, as it tends to remove the brand cost. However, there’s a reason brands became popular in the first place — and the Amazon Basic brand is not one I associate with “quality”. I think the best part of the Amazon Basic brand is that it establishes a minimum bar of quality that Amazon generally needs. I know if so want the cheapest I go to them, otherwise I do my research or rely on brand reputation like I did before.
This is becoming more of the case with Whole Foods, which I’ve started to avoid. They were a quality store and that quality (seems to) have gone down. The issue with the Whole Foods purchase is that there are lower quality grocery stores already, so I’d be interested in how they’re doing with that market.
Also many landlords (airports, arenas, etc...) charge a percentage of sales instead of a fixed rate (and even fixed rates can be adjusted based on perceived revenue).
Amazon is basically the Internet version of WalMart. WalMart used its power to force suppliers' margins to near nothing thus lowering prices for consumers and making the WalMart heirs some of the richest people in the world. Amazon uses its power to improve the consumer experience overall thus making Bezos the richest person in the world.
The complaints leveraged at Amazon have analogues to those leveraged at WalMart. Also, WalMart has copied Amazon's online strategy including being a store/bazaar hybrid.
This area would seem to be very hard to legislate. I suspect that most of the tech giants are now partly competing with each other and partly with the next big innovations. Amazon became WalMart's competition with the rise of the Internet.
Or you can go to department stores, gas stations, or grocery stores in the US, where the “store within a store” model is also very common.
Costco does similar things—both my ladder and my blender were things I purchased at Costco under the influence from third-party sellers demonstrating products there. Sure, the stocking and checkout were via Costco, but the same is true for Amazon.
Amazon is fundamentally a bazaar that does a good job of pretending to be a store, but the mask is starting to slip.
Third party sellers who use FBA in particular are more like suppliers to whom Amazon can outsource part of their job to. In that case I’d say Amazon is a store, with infinite shelf space, and a very permissive policy about letting suppliers stock some of that infinite shelf space themselves sometimes.
(1) I can’t “easily” register as a seller with Costco, but I can with Amazon (Or so I believe)
(2) The ease with which non-company merchants can enter is a key property of the bazaar vs store dichotomy. Easier to enter, more bazaar-like
(3) Given (2) and (1), it seems like Amazon wants to be both a store and a bazaar, which my initial post articulated as a “problematic” state, at the least. Even if only problematic through novelty
This doesn’t make Amazon good or bad, I can just see where it leads to new discussion
The bazaar part of amazon is the worst part for me. It’s purely noise. I hate it and do whatever I can to filter it out. I just want the store part of amazon and like their basics brand stuff.
And I’m not sure parent really touches on my point that the bazaar part of amazon is just noise.
It’s worse than unreliable junk. A vendor is showing up and dropping their orange painted lemons onto amazon’s orange display.
I think my initial post agrees with your conclusion, though, which is that trying to be both is an area that is not as defined and is part of what is causing issues.
[0] https://www.forbes.com/sites/laurendebter/2019/05/15/worlds-...
Previous discussion: https://news.ycombinator.com/item?id=23912991
It is bad that they might one day be able to parlay their dominance into harming consumers, but the dominance itself is not necessarily a bad thing, IMO.
Then, the difference between business as usual and market power abuse is the extent to which you do something. The same way annoying someone and bullying is a matter of degree. Here being in a dominant position Is what makes it different.
Is it not? I mean, some of the details are different, but fundamentally Costco sells third party products. I don't really see how the distinction here is relevant to the issue at hand.
It’s a completely different business that has a different relationship with its sellers. In particular Amazon guarantees nothing and the seller is fully responsible for delivering the goods and satisfying the client. Going through Amazon’s warehouses is still a different case, but if I’m not mistaken it’s just a shipping agreement and nothing more.
In specific cases Amazon might actually buy the goods from the seller first, but it’s the exception more than the rule.
"Amazon took my idea and did the same thing at lower cost" is basically another way of saying "I wasn't adding any value but was still capturing a bunch of money on all those sales". Maybe there's an argument there that Amazon is freeloading on market research, and we should have some kind of intellectual property protection for market research, but that seems like it'd be a policy disaster. And there are lots of businesses out there already that piggyback off their competitors' market research (for instance, Burger King supposedly just locates anywhere McDonald's can operate profitably).
This isn't always the case, as many merchants have pointed it out. Sometimes (I'm sure not all the time), it's more "Amazon took my idea, and all the validation work I did in order to develop and prove it and build a market for it, and is selling it below cost in order to force everyone else out of the market"
I'm not passing judgement on whether that is okay or not; I'm pointing out that Amazon "winning marketshare" does not mean that they're doing it in a better way, or at a lower cost. Sometimes it just means that Amazon is able to spend/risk a whole lot more money than anyone else.
However during congressional testimony last week Bezos was directly asked this in relation to Echo devices. His response was that "at list price" Echo devices "are not below cost", however stated "sometimes when it’s on promotion it may be below cost, yes."
Echo devices (for example) are "on promotion" a significant amount of the time.
Hell during Prime Day last year Amazon was selling Fire tablets for like $12 (although that was widely believed to be a pricing error that was still honored).
Amazon is a public company.
> however stated "sometimes when it’s on promotion it may be below cost, yes."
Using hardware as a loss leader isn't unusual -- you get a discount on the hardware but on average they make it back on products/services that are complements of the hardware. Keurig and every printer manufacturer do this, too.
I literally can’t think of a single Kirkland item that was used to run a name brand out of business. And they don’t do any “special placement” either.
Amazon on the other hand....
That's true for basically all store brands including Amazon Basics.
Kirkland usually is not a top of a brand category, except when they are putting out marketing to let you know how good their vodka is, but they are never competing at the bottom either.
The construction company my dad worked for was hired to redo the concrete flooring in the factory sockets were made. He told me how the sockets would come down the conveyor belt and then get pushed down different paths. At the end of the different paths, the sockets were stamped with Husky, Craftsman, etc. Different company names, same socket.
And how could they be? Costco makes their money off membership fees - Amazon is attempting to make their money on driving their competitors out of business through what can only be described as monopolistic practices. Costco isn't an open bazaar that tracks goods sold and enters markets where they see "vendors" being successful. They sell a small number of items at a fair price - and don't intentionally screw their suppliers.
You can make an argument that Amazon's market power has enabled it to gain success in some aspects of online retail.
But to the proponents of the "market power has helped Amazon strangle so many industries", you have to answer - how did market power help:
-Amazon grow Whole Foods?
-AWS become the most popular cloud service?
-Kindle become the most popular ereader?
It seems to me a much better explanation than "market power abuse" is that Amazon's culture and people have enabled it to dominate a variety of unconnected industries.