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Re:Eliminating Robocalls by godzillabrennus on Monday March 18, 2019 @05:50PM (#19425691)
I have had a Google Voice number since it was Grand Central.

It has gone on all of my business cards. It's at the bottom of every email. I put it on my website.

Google does an amazing, world class, mind blowing, job of filtering out robo calls. I get maybe one a week at most.

I get more calls direct to my cell number from random call bots that hit every number with mobile carriers than I do through my Google Voice number.

It's past time for Apple to integrate spam call filtering into iOS and Android users have no excuse for not using Google Voice.

Re:Eliminating Robocalls by eeeeeeeeeeeee on Monday March 18, 2019 @08:24PM (#19426808)
Weird, I have a number on Google Voice and it is also the number I give out to businesses and post publicly (any people I don't personally know). The robocalls on that number have become so bad in the past year that I gave up and just turned it off so it won't ever ring through to my phone anymore. Which actually is fine, for how I'm using it, as I just go in and check it every now and then (and have email notifications turned on).

It seems like this is a problem that needs to be cut down at the source of the calls, not necessarily at the filtering stage on the receiving end. Aren't most of these robo-callers likely using the same providers/APIs?

I know Twilio doesn't explicitly allow robocallers on their platform, but it's hard to believe that a lot of them are not using Twilio or companies like it to automate their spam anyway. It seems this problem arose when automated / APIs connected to the telephone system were made, like Twilio, not way back when Bell was split up.

Re:Eliminating Robocalls by js2 on Monday March 18, 2019 @11:25PM (#19427831)
Is it possible you don't have "Global Spam Filtering" enabled? (I can't find the setting in the new web UI, but it's available in the legacy web UI under Settings -> Calls.)
Re:Eliminating Robocalls by bonestamp2 on Tuesday March 19, 2019 @01:43AM (#19428376)
Only option I see now is "Filter spam" under settings > security.
Re:Eliminating Robocalls by fossuser on Monday March 18, 2019 @05:57PM (#19425755)
I used Google voice for years while Google let it languish in relative obscurity.

Eventually after I realized it was silently dropping group messages because they were MMS and Google never worked on supporting MMS (images were dropped too back then) I left it for iOS and iMessage. Getting dropped from group chats meant people thought you were ignoring them and you'd miss invitations.

Google had a huge lead with voice that they wasted instead on Buzz, Allo, Talk, Hangouts which all were killed or are being killed - I wouldn't go back.

Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @01:44AM (#19428379)
Oh man you missed the giant shitshow in the past few weeks. Google finally rolled out data calling support on their Android and iOS clients.

Google being Google completely fucked up the UX on inbound call routing. Lets say you enabled data calling to try it out because why not, they actually put something in the changelog other than 'bugs and fixes'. This will immediately break inbound calling and de-select routing calls to your phone numbers over carrier. Then if you reverted the setting to carrier, it just make it so calls went nowhere.

I've had a Google Voice number as my primary for over a decade, it took me a few days to notice none of my calls were ringing inbound. It took me over a day to figure out how to re-enable it, because you couldn't just have the line paired, you had to enable inbound calling in the app to both the phone and the app.

Google still maintains two different panels for Google Voice. This has been the case for a couple years now. Both have different features, anything important like porting and setting up voicemail manually will have to happen through 'legacy Google Voice'. It's insane.

Re:Eliminating Robocalls by frob on Monday March 18, 2019 @07:59PM (#19426620)
I only recently noticed that Voice was dropping certain text messages from being forwarded so I had missed whole conversations with friends. It made me feel inconsiderate. In the meantime, I'm checking the Voice app often, but I've now started to push everyone away from my gVoice number to my actual number.
Re:Eliminating Robocalls by js2 on Monday March 18, 2019 @06:09PM (#19425859)
GV supports group chats/MMS now, however, you can't mute or leave a group chat, at least not with the iOS client. (Given my family's penchant for starting a group MMS for the most minor of occurrences, I'm not sure the group chat support is a blessing or a curse.)
Re:Eliminating Robocalls by chipperyman573 on Tuesday March 19, 2019 @03:11AM (#19428719)
I think that from a pure technical standpoint, you can't leave a MMS group any more than you can leave a reply-all email chain. "Leaving" a group usually just involves your phone dropping any texts it gets directed to that group.

(Obviously iMessage is different because it's not actually MMS)

Re:Eliminating Robocalls by Causality1 on Monday March 18, 2019 @06:26PM (#19425982)
The only Google service I rely on is Gmail, because it's the only Google service I can have a reasonable expectation of still being around in five years.
Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @01:46AM (#19428389)
With the way they keep adding proprietary extensions to it, I wouldn't be so sure if it'll actually support sending email to non-gmail clients in five years.

Google Voice is actually a safer bet as there's no doubt all sorts of legal snares they'd hit if they shut it down. Bandwidth.com runs things behind the scenes and is a competent company to do business with. They'd likely have to spin it off if they wanted to discontinue it.

Re:Eliminating Robocalls by Causality1 on Tuesday March 19, 2019 @10:29AM (#19431112)
The Gmail web client has also become a bloated mess that takes four to five times as long to display the inbox after its recent "upgrade".
Re:Eliminating Robocalls by r00fus on Monday March 18, 2019 @08:21PM (#19426772)
I hand out my actual mobile# to friends/family.

I give out my GV# (I use call-screening) to everyone (esp. businesses) and put it on my gmail .sig.

I get almost no spam calls at all.

Re:Eliminating Robocalls by g6nhe9twPd66 on Monday March 18, 2019 @09:22PM (#19427216)
I'd like to know how you don't receive spam calls to your mobile # as the robo-dialers just go through the entire list of phone numbers in that area code, so you have to receive some to that device. I do the same as you but with Skype instead of GV, but my mobile # gets hosed by robo-dialers.
Re:Eliminating Robocalls by diminoten on Tuesday March 19, 2019 @12:23AM (#19428065)
Because while it's a common assumption that the spam callers do this, they don't actually do this, because while robocalling is sometimes illegal, actually dialing every single number removes any/all plausible deniability if they're ever caught, and provides little/no additional benefit.
Re:Eliminating Robocalls by JohnFen on Tuesday March 19, 2019 @01:18PM (#19432989)
> Because while it's a common assumption that the spam callers do this, they don't actually do this

It sure looks like they do. Spammers have been calling our office lines daily (including numbers that aren't assigned to anyone and aren't given out). The spam calls come in numerical sequence. They're clearly just working through every possible phone number, in sequence.

Re:Eliminating Robocalls by diminoten on Tuesday March 19, 2019 @02:46PM (#19434169)
They do that for your office (343-564-21xx), but not globally (000-000-0000, 000-000-0001, etc). There's a substantial difference.
Re:Eliminating Robocalls by r00fus on Tuesday March 19, 2019 @12:23AM (#19428069)
I also have carrier-based (free) spam prevention which may prevent the POTS equivalent of a port-scan. But that wasn't enough - with GV based call screening, it's now down to near-zero.
Re:Eliminating Robocalls by fphhotchips on Monday March 18, 2019 @05:56PM (#19425744)
> Android users have no excuse for not using Google Voice.

Except that it's not available outside the US. The other 95% of us can pound sand, apparently.

Re:Eliminating Robocalls by eloisant on Tuesday March 19, 2019 @04:56AM (#19429143)
Luckily we don't suffer robocall like in US. I'm in France, and I only get very rare scam calls on my cell phone, and no marketing calls.
Re:Eliminating Robocalls by maguirre on Monday March 18, 2019 @06:47PM (#19426132)
Or if you are in the US and have a project Fi number
Re:Eliminating Robocalls by breck on Monday March 18, 2019 @06:23PM (#19425961)
> It's past time for Apple to integrate spam call filtering into iOS

Yes! I have 2 dozen numbers "blocked" on my iPhone but the robocalls keep coming. I wish there was a "Report Spam" (Gmail) equivalent on iOS that employed smarter rules so I didn't have to manually blocking one number at a time (that's likely a throwaway account anyway).

Re:Eliminating Robocalls by a_wild_dandan on Monday March 18, 2019 @06:29PM (#19426009)
Blocking numbers won't deter anything, FYI. Those spam calls spoof random numbers (often using your area code). I've received a spam call from myself.
Re:Eliminating Robocalls by xfitm3 on Monday March 18, 2019 @11:23PM (#19427820)
It does in my case. I have a few hundred numbers blocked and I get a call maybe once a month. I block my own number.
Re:Eliminating Robocalls by snazz on Monday March 18, 2019 @06:31PM (#19426027)
You sure it wasn’t just a single digit off from your phone number? I’ve never gotten a call from myself. Is Caller ID that insecure?
Re:Eliminating Robocalls by jsjohnst on Monday March 18, 2019 @08:09PM (#19426689)
Yes, it’s that insecure. I used to freak out friends in the late 90s doing it, but sadly it’s not changed much and is just as easy as ever.

Twilio will even let you spoof “your own number” on their network for outbound calls as mentioned in the article. Yes, they at least verify the number is “yours” before doing it, but it’s not hard to get around that limitation either assuming you have access to the other person’s phone.

Networking of all times has been grossly permissive historically and a lot of it is still today. With a lax upstream bandwidth provider, I could even pretend to have your IP address quite effectively (well, I don’t know a way to get just yours, but I do know how to get yours and the adjoining few hundred next to you).

Re:Eliminating Robocalls by ylere on Monday March 18, 2019 @06:36PM (#19426063)
Yes. The number is just a property and can be pretty much anything. Same goes for SMS, by the way.
Re:Eliminating Robocalls by 6nf on Monday March 18, 2019 @09:38PM (#19427303)
Sign up for any random SMS API service. You'll note that you can send SMS using anything you like as the 'from' field. There's no checks or restrictions. Same goes for voice calls in most cases.
Re:Eliminating Robocalls by metildaa on Tuesday March 19, 2019 @06:17AM (#19429507)
Which ones actually support this?

From what I've tested, T-Mobile and Verizon will both fail to deliver SMSes that aren't originated by the carrier listed in the SMS routing for a phone # (which is wholly separate from the PSTN routing of a number, and can be a source of problems when changing cell carriers).

Re:Eliminating Robocalls by 6nf on Tuesday March 19, 2019 @05:41PM (#19436274)
I'm using the noname brand resellers, not the carriers themselves. I guess that's why.
Re:Eliminating Robocalls by metildaa on Tuesday March 19, 2019 @07:53PM (#19437443)
I've tried a dozen thus far to no avail :c

I can hijack SMS routing entirely for inbound/outbound, but short of doing that I can't forge the from field and get the message delivered.

Re:Eliminating Robocalls by 6nf on Tuesday March 19, 2019 @08:46PM (#19437767)
Hmm maybe it has changed recently...
Re:Eliminating Robocalls by rb666 on Monday March 18, 2019 @11:39PM (#19427895)
It's funny how one a week is acceptable in the USA. If I got one a week here I would consider myself getting spammed into depression.
Re:Eliminating Robocalls by swozey on Tuesday March 19, 2019 @06:56AM (#19429686)
I often get 5-6 a day. I can't even tell you the last time I had an actual phone call come to my phone.
Re:Eliminating Robocalls by JohnFen on Tuesday March 19, 2019 @01:23PM (#19433052)
> It's funny how one a week is acceptable in the USA.

It's not acceptable in the USA.

Re:Eliminating Robocalls by hanniabu on Monday March 18, 2019 @07:03PM (#19426248)
Ironically I didn't start getting spam calls until I signed up for a google voice number. I know others that have experienced the same.
Re:Eliminating Robocalls by mehrdadn on Tuesday March 19, 2019 @02:13AM (#19428485)
> Google does an amazing, world class, mind blowing, job of filtering out robo calls. I get maybe one a week at most.

Wait, really? I tried forwarding calls to my Google Voice and it seemed like almost every (though not every) spam call went through without getting flagged as spam.

Re:Eliminating Robocalls by aboutruby on Monday March 18, 2019 @10:00PM (#19427419)
Only available in the US though, I have one but it's not easy for anybody outside the US to get one.

Just a few things:

- It does filter out all the spam (I get maybe a random call once a year and a random text once every 6 months)

- There is no SIM card, so it has to go through the internet, which is much less reliable

- You can call anywhere in the world very cheaply (US is free)

- The phone apps are barely usable (Hangouts on iOS for instance) (Google Voice one is blocking non-US users)

- It's a life saver in emergency situations and just when being abroad in general, and for that only it's the best provider out there.

Re:Eliminating Robocalls by Shivetya on Monday March 18, 2019 @06:35PM (#19426056)
too bad businesses that have google voice numbers come across Verzion without any id so I have let them go to voice mail.
Re:Eliminating Robocalls by dbg31415 on Tuesday March 19, 2019 @05:07AM (#19429187)
Spot on, I have a cell phone that uses a different area code from the city I live in (it's actually Vegas, a city I've never lived in). Between Google Voice, and knowing that any local number is a wrong number, I don't ever have to deal with spam calls.

* How To Duck Cell Phone Taxes || https://www.forbes.com/2005/06/06/cz_sw_0606cellphone.html#2... (Not sure if this is still relevant, haven't looked at my cell phone bill in years... but never switched to a local area code since I liked the filtration side effect.)

Re:Eliminating Robocalls by Diederich on Monday March 18, 2019 @06:43PM (#19426106)
I've had the same Google voice number since 2009, in the south Bay Area, 408 area code.

I get one or two bogus calls a day, down from two or three a day at peak, perhaps four or so months ago.

To my knowledge, I've had no legit incoming calls incorrectly marked as SPAM.

Re:Eliminating Robocalls by chipperyman573 on Tuesday March 19, 2019 @03:16AM (#19428739)
Do you have the anti spam feature enabled? IIRC it's off by default.
Re:Eliminating Robocalls by Diederich on Tuesday March 19, 2019 @10:01AM (#19430849)
Yup, I have that enabled.
Re:Eliminating Robocalls by piva00 on Tuesday March 19, 2019 @06:21AM (#19429527)
No, it's past time for this kind of service to be regulated and taken control. It affects the whole US society, makes people less productive, less happy and less satisfied for the gain of a few.

Why is this a mainly American phenomena? How do you fix this without depending on the old whack-a-mole game of product companies adding features to fight the spam war?

I know that e-mail spam is difficult to regulate and control but other kinds of telecommunications are easier, phone calls being one just by being centralised in a few companies routing them.

Re:Eliminating Robocalls by giancarlostoro on Tuesday March 19, 2019 @12:42AM (#19428122)
If Google Voice was free for Android users sure. Its interesting I heard at a telecoms conference from Google Employees they may be focusing on making Google Voice have newer business features.

I used to use Google Voice when Sprint had a deal with them so I didnt have to pay but now that I am on T-Mobile I cant use it... But I noticed the same as soon as I lost Google Voice I started seeing many more robocalls. They might even notice patterns in same call to 500 people with no human interaction when they respond lol

Re:Eliminating Robocalls by tomcam on Monday March 18, 2019 @05:54PM (#19425723)
I would LOVE to use my Google Voice number for just this reason. I find the sound quality to be bad no matter what mic I use. If there's a higher tier with better voice quality I can pay for that's fine. My net connection is at least 25Mbps to 65Mbps and I'm in the Seattle area. Do you have any tips on what I can do to get better quality?
Re:Eliminating Robocalls by gnicholas on Tuesday March 19, 2019 @02:41AM (#19428597)
This, plus annoying latency. Makes conversations awkward, especially with people I don’t know well.
Re:Eliminating Robocalls by fro0116 on Tuesday March 19, 2019 @01:00AM (#19428196)
I use Google Voice extensively too. The problem I often run into is a bunch of services (like Uber, and one of my credit card companies Synchrony Bank) don't accept Google Voice numbers. What do folks usually do in those cases? Are there services like google voice but don't have the non-acceptance problem?
Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @01:47AM (#19428393)
> Are there services like google voice but don't have the non-acceptance problem?

T-Mobile DIGITS. I got a free line like a year ago, I use it when companies want to be dickbags about not accepting voip number use (because it is still one but shows up as a mobile carrier)

Re:Eliminating Robocalls by mehrdadn on Tuesday March 19, 2019 @02:24AM (#19428524)
What does DIGITS buy you? You still have to hand out your actual number right?
Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @02:45AM (#19428610)
It's a VOIP number that shows up as a mobile number.

So no, you don't have to hand out your primary number. You can create a new one there and use that for junk companies.

Re:Eliminating Robocalls by mehrdadn on Tuesday March 19, 2019 @02:52AM (#19428641)
Oh, you mean the one that costs $10/month extra? :\ And doesn't solve the problem of already receiving spam calls...? It seems like basically just buying a new line?
Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @03:10AM (#19428710)
As I said, I got mine for free. I don't know what they currently charge. It is supported by their Scam block service (which is free and can be enabled by shortcode): https://support.t-mobile.com/docs/DOC-4041#fourthheading
Re:Eliminating Robocalls by mehrdadn on Tuesday March 19, 2019 @03:32AM (#19428802)
You probably got it for free because you were a T-Mobile ONE Plus customer (likely already paying a lot) [1]... otherwise it's an extra $10/month. And either way it wouldn't even solve the problem of getting too much spam at your current number...

[1] https://www.t-mobile.com/news/digits-launch

Re:Eliminating Robocalls by joecool1029 on Tuesday March 19, 2019 @04:41AM (#19429068)
Nah, I'm Simple Choice NA. Spam's reduced, not eliminated with that shortcode.

Either way you asked for a VoIP number you could sign up to use places that don't allow them. That's what I originally answered.

Re:Eliminating Robocalls by orblivion on Monday March 18, 2019 @06:15PM (#19425913)
> amazing job ... one a week

Wow, the state we're in.

Re:Eliminating Robocalls by MuffinFlavored on Monday March 18, 2019 @05:56PM (#19425738)
> iOS

What about downloading Hiya?

Re:Eliminating Robocalls by JohnFen on Tuesday March 19, 2019 @01:21PM (#19433028)
> Android users have no excuse for not using Google Voice.

You mean aside from not being OK with using Google services?