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Re:My dog was killed on a walk with a walker ordered through... by cgriswald on Thursday January 17, 2019 @11:46PM (#18937106)
The thing Wag screwed up was its total lack of empathy in trying to buy silence.

> a couple thousand maximum

Maximum? Many pups cost more than this and you'd be paying to replace at least. You might also be paying for any amount of vet bills if the animal isn't killed on the spot. If you hit a service or working dog, be ready to shell out tens of thousands for replacement due to the unique tasks performed (not all dogs can do them) and specialized training they receive.

In any case, Wag and its walker are probably not at fault. I'd be after the driver.

Of course, I don't like the idea of a stranger walking my dog anyway. Even a kennel isn't ideal, but at least then I can build trust with a particular business. Wag just puts my dog in the hands of random people I'll probably never see again, opening me up to liability and my dog up to risk.

Re:My dog was killed on a walk with a walker ordered through... by gnicholas on Friday January 18, 2019 @01:56AM (#18937522)
> In any case, Wag and its walker are probably not at fault. I'd be after the driver.

Not sure how you can jump to that conclusion. A driver can probably assume that a dog being walked by a person, even near the road, will be controlled appropriately by the walker.

The only time a driver could not reasonably assume this is where the dog is too large to be controllable by the person (kid or small adult) who is walking it.

Without any facts, we can't presume the driver is at fault. Also, we have no way of finding out who that person is, except through Wag. So it's sort of pointless to pin our hopes on them.

Lastly, if the driver really were clearly at fault, it would be more likely that the Wag walker would have provided information to this effect. The fact that he/she has not is more consistent with it being the walker's fault.

Re:My dog was killed on a walk with a walker ordered through... by e40 on Friday January 18, 2019 @02:24AM (#18937609)
It's almost like people with an agenda have come here to comment. The GP blames the driver and another blames the dog. Without knowing any details. This is very fishy.
Re:My dog was killed on a walk with a walker ordered through... by nicky0 on Friday January 18, 2019 @03:05AM (#18937743)
But being Amreica, someone has to be to blame. It can't just be an unlucky accident of circumstances.
Re:My dog was killed on a walk with a walker ordered through... by askmike on Friday January 18, 2019 @03:37AM (#18937914)
I don't agree: I'm not from the US and generally think everyone is over reacting with constantly (threatening) to sue everyone else.

But here the problem here isn't that the dog died, it's how Wag has handled the problem afterwards, and how their (poor) communication suggests that they didn't really do their due diligence in vetting the walkers.

EDIT: a similar thing happened in my country (the Netherlands) where an Uber driver hit (and killed) a young woman after driving around in circles (a technique used to get more clients apparently, instead of parking somewhere), and Uber immediately pulled the "he is not an Uber employee and he wasn't with an Uber customer when it happened, so it's not our fault card". which resulted in public outrage[1]. They could have just send some flowers to the family, now they got a PR crisis instead.

[1]: https://www.volkskrant.nl/nieuws-achtergrond/een-uber-chauff...

Re:My dog was killed on a walk with a walker ordered through... by beaconstudios on Friday January 18, 2019 @04:41AM (#18938157)
I think the incentives in play force companies to act callous. It seems to me that companies are wary to act with empathy lest they get sued and the court takes it as an admission of guilt (or at least evidence of culpability, or something the jury will pay attention to). It's like that old advice where you should never say "sorry" after a car accident (as a Brit, apologising is a natural impulse even when not at fault) because it can be taken as an admission of fault.
Re:My dog was killed on a walk with a walker ordered through... by dagw on Friday January 18, 2019 @07:06AM (#18938712)
as a Brit, apologising is a natural impulse even when not at fault

Someone explained it to me as when an American says "sorry" they mean "I'm sorry I did a bad thing to you" and when a Brit says sorry they mean "I'm sorry a bad thing happened to you". Which also explains the not uncommon American response to "sorry" of "Why? It wasn't your fault".

Re:My dog was killed on a walk with a walker ordered through... by firmgently on Friday January 18, 2019 @07:59AM (#18938979)
If I do something bad to a person I say sorry and it means "I'm sorry I did something bad to you".

If something that's out of my control happens to someone I might say sorry and mean "I'm sorry a bad thing happened to you".

I'm British and find that sometimes I think similarly to another person who is British, and at other times I think differently to another person who is British. It's wild.

Re:My dog was killed on a walk with a walker ordered through... by beaconstudios on Friday January 18, 2019 @07:44AM (#18938897)
Yeah that's it, though many Brits also share that reaction.
Re:My dog was killed on a walk with a walker ordered through... by idontpost on Friday January 18, 2019 @12:02PM (#18940690)
This is a non-issue in this case. As I stated, liability in the case of harm to pets is extremely limited by law.

Pets are treated as simple property by US law and the liability is strictly limited to the cost of replacement. There has never been a civil judgement in the US beyond that. There are CRIMINAL issues involving treatment of animals, but none of those are applicable here.

This is pure incompetence by WAG's legal and customer-service departments.

Re:My dog was killed on a walk with a walker ordered through... by gnicholas on Friday January 18, 2019 @03:31AM (#18937888)
The author wrote the post because of the company's post-accident behavior, not because there was an accident. His point is that Wag isn't sharing information about what happened, or what parties are involved. Without this information, the author is completely helpless. And the only way to get anything from Wag is to pre-emptively forego all recourse, including sharing his story. This is the primary focus — not on the mere fact of the accident.
Re:My dog was killed on a walk with a walker ordered through... by nicky0 on Friday January 18, 2019 @04:13AM (#18938055)
Can't object to that. My point was more in response to the following sub-discussion which had become a blame-assigning process.
Re:My dog was killed on a walk with a walker ordered through... by e40 on Friday January 18, 2019 @10:26AM (#18939905)
That's what is so fishy about all of this. And, my comment was immediately downvoted, then got upvoted a bunch.
Re:My dog was killed on a walk with a walker ordered through... by michaelmrose on Friday January 18, 2019 @06:08AM (#18938501)
Someone does have to be to blame even in the case of an accident. When you drive a multi ton machine at high rates of speed you are accountable for it.

Likewise when you take money for a service you are accountable for not letting their dog run into the road which is usually pretty easy for an animal on a leash.

What did wag do wrong that we know?

The walker wasn't the person on the profile. They are withholding information regarding the incident. They tried to force the victim to agree to be legally silenced in order to pay for direct costs incurred.

This is 1000 times worse than paying nothing.

Re:My dog was killed on a walk with a walker ordered through... by cgriswald on Friday January 18, 2019 @05:01PM (#18943522)
A car shouldn’t be within leash distance of a pedestrian. As long as the walker is behaving appropriately as a pedestrian and the dog is on leash the driver is going to be found at fault. The same is true even in cases where that is not the case.

Obviously we don’t know in this instance but in most cases fault goes to the driver if the dog is on leash, and given that this dog did not belong to the owner I’d be surprised if it was off leash. It might have been a flexilead in which case the outcome might be different depending on jurisdiction and circumstance but in any case the owners are going to have a better time going after drivers.

Neither party in this case involved the authorities or contacted any of the affected parties. The walker was already doing something they might not want Wag knowing about (having a third party walk the dog). I don’t think you can make any conclusions there so I’ll stick with my “probably”.

Re:My dog was killed on a walk with a walker ordered through... by Rapzid on Friday January 18, 2019 @08:44PM (#18944735)
Do you believe it's likely the driver is at fault given the lack of evidence?

When I imagine a pet getting killed by a car I image it becomes free and running out in front of a car, not a car breaking a law and encroaching on the pets leash space. Perhaps there are some counter-intuitive stats on this I'm not aware of :)

Further, there are a LOT of places where a person on a sidewalk would be within a leash length of a car legally driving 30+ mph.

Re:My dog was killed on a walk with a walker ordered through... by mcorning on Friday January 18, 2019 @12:05AM (#18937164)
No matter, this incident in particular is still a drop in the bucket for Wag. Wag knew the dog was dead. All they needed to do in order to look good was pay for the cremation, maybe the cost of the dog, and be supportive. Instead the did the opposite and came off looking greedy, dismissive, and insensitive.
Re:My dog was killed on a walk with a walker ordered through... by landryraccoon on Thursday January 17, 2019 @11:51PM (#18937121)
I’d be more sympathetic to Wag if they made it possible for the pet owner to pursue the drivers.

As it stands, it sounds like they have not provided enough details to identify the walker, let alone investigate the driver (if there even was one). So I’d say Wag is just as culpable as a maybe-existing-driver.

Re:My dog was killed on a walk with a walker ordered through... by harimau777 on Friday January 18, 2019 @06:07AM (#18938493)
In terms of going after the driver: My parents showed dogs semi-professionally; however, when I learned to drive my father taught me that if an animal darts into the road you can slow down, but you don't swerve to miss it since that can cause an accident.

It's certainly possible that the driver was at fault if they were speeding or driving recklessly, but like another commenter mentioned I don't think we know enough to say.

Re:My dog was killed on a walk with a walker ordered through... by coldtea on Friday January 18, 2019 @03:12AM (#18937780)
>Maximum? Many pups cost more than this and you'd be paying to replace at least. You might also be paying for any amount of vet bills if the animal isn't killed on the spot. If you hit a service or working dog, be ready to shell out tens of thousands for replacement due to the unique tasks performed

Still a limited and insignificant amount as far as compensations go (which could reach tens of millions in other cases), which is the parent's point.

Re:My dog was killed on a walk with a walker ordered through... by cgriswald on Friday January 18, 2019 @05:08PM (#18943563)
Parent was putting it forward as a matter of policy. Risking $250-20,000 per $15 walk by people you’ve barely vetted and hoping no drivers whom you have no relationship at all with won’t make a mistake seems neither limited nor insignificant.
Re:My dog was killed on a walk with a walker ordered through... by russdill on Friday January 18, 2019 @01:07AM (#18937363)
The law is not on the pet owner's side here as far as vet bills. Pets are treated as property, so the max amount due is the cost of replacing the dog.
Re:My dog was killed on a walk with a walker ordered through... by ocdtrekkie on Friday January 18, 2019 @02:32AM (#18937635)
The law is not super relevant to whether or not dog owners trust your dog walking service. Wag should probably be trying to go well above what they're legally obligated to do in this situation.
Re:My dog was killed on a walk with a walker ordered through... by syshum on Friday January 18, 2019 @04:33AM (#18938132)
Citation...

My understand of civil liability would be whom ever caused the harm is responsible for the actual damages done, not simply some raw actuarial table, so if I have vet bills, actual hard costs, then whom ever caused those costs would be responsible for them.

I have a hard time believing any jurisdiction would simply toss those costs as unreasonable because the dog is only worth X by some subjective analysis of dog bluebook

Re:My dog was killed on a walk with a walker ordered through... by idontpost on Friday January 18, 2019 @10:41AM (#18940003)
Your mistake is in assuming vet bills constitute actual damages. In US law, dogs are simple property. If you wreck your car and it costs more to fix the car and replace it, the insurance doesn't pay to fix it -- they pay to replace it. Liability is whichever value is LESS.

Dogs work the same way under the law. If someone injures your dog, they are liable to either pay 1) to fix the dog or 2) replace the dog, whichever is less.

Re:My dog was killed on a walk with a walker ordered through... by syshum on Friday January 18, 2019 @10:58AM (#18940151)
The key here is INSURANCE which is a contract I have with them that limits the amount they pay out.

However in the case of an auto, if I had a rare car for example, and someone caused damage to it, I could, in fact, sue the person that cause the damage and prove the actual damage even if it was above the replacement cause. Their insurance may not cover the difference but that would not absolve that person of the liability

Re:My dog was killed on a walk with a walker ordered through... by idontpost on Friday January 18, 2019 @12:05PM (#18940723)
> I could, in fact, sue the person that cause the damage and prove the actual damage even if it was above the replacement cause

No you couldn't, and I challenge you to find a single case where liability for damage to simple property has ever exceeded replacement value.

You won't find it.

The closest you'll find is where the property was fundamental to some business and there was lost income that contributed to the damages. This does not apply to pets (though it could apply to say, race horses or some show dogs).

Re:My dog was killed on a walk with a walker ordered through... by syshum on Saturday January 19, 2019 @04:40PM (#18949360)
How about Burgess v. Shampooch Pet Industries, Inc in Kansas...

Where the Pet Owner was awarded damages even though the 13 year old dog "negligible market value" given its age.

Summary of the Case:

This Kansas case presents an issue of first impression as to the proper measure of damages recoverable for injury to a pet dog. The plaintiff's dog, a 13-year old dog of negligible market value, suffered a dislocated hip after being groomed at defendant's establishment. The appellate court found the lower court's award of damages based on the veterinary bills was proper where the bills were not disputed and represented an easily ascertainable measure. Specifically, the court held that when an injured pet dog with no discernable market value is restored to its previous health, the measure of damages may include, but is not limited to, the reasonable and customary cost of necessary veterinary care and treatment. The court was unconvinced by defendant's "hyperbolic" claim that such an award would lead to a floodgate of high-dollar litigation on behalf of animals with low market values.

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Re:My dog was killed on a walk with a walker ordered through... by mrob on Friday January 18, 2019 @12:37AM (#18937253)
A dog is an animal. It has no moral responsibility. If a dog does something wrong the fault lies with the person in charge who failed to control it. A professional dog walker should be aware of traffic and anticipate how the dog might react.
[dead]
Re:My dog was killed on a walk with a walker ordered through... by kingofpandora on Friday January 18, 2019 @01:48AM (#18937501)
Let me preface this by saying I've never paid for a Lyft or Uber in my life and probably never will.

However, what you just described sounds like a typical taxi ride as well, i.e. with a professional driver.

Re:My dog was killed on a walk with a walker ordered through... by benatkin on Friday January 18, 2019 @01:52AM (#18937512)
It still means that with black cabs in London, but it's true that the concept of a professional driver was already lacking in most places before Uber/Lyft.
Re:My dog was killed on a walk with a walker ordered through... by kdf83 on Friday January 18, 2019 @02:24AM (#18937611)
"Might" react. If it reacts in the total opposite way then what? Constrain lead to 20cm, full muzzle, sedate the dog incase it's brute power is too much in a unexpected moment of madness.
Re:My dog was killed on a walk with a walker ordered through... by Dylan16807 on Friday January 18, 2019 @02:31AM (#18937630)
That's a weird way of spelling "Use a reasonable leash length for your distance from traffic."
Re:My dog was killed on a walk with a walker ordered through... by JumpCrisscross on Friday January 18, 2019 @12:39AM (#18937262)
> Have you considered the dog was at fault?

It is never the dog’s fault. We brought the dog into an unnatural environment. It is in our power and thus our responsibility to keep them safe. This is why pet accidents are so devastating.

Re:My dog was killed on a walk with a walker ordered through... by benatkin on Friday January 18, 2019 @01:44AM (#18937486)
Dogs have been domesticated for millennia, and because of that, bringing them into an artificial environment is different than causing a wild animal to be in an artificial environment. There's absolutely nothing inappropriate about having a dog in an artificial environment. It's not the artificiality of the accident that's the problem, it's the harm that's the problem.

The fault in an accident, be it car and car, car and pedestrian, car and cyclist, cyclist and pedestrian, cyclist and cyclist, or even pedestrian and pedestrian, doesn't necessarily mean moral culpability. Dogs are never culpable because they lack agency, but considering them to be at fault in an accident for the purposes of determining recourse isn't too far-fetched.

Re:My dog was killed on a walk with a walker ordered through... by pdonis on Friday January 18, 2019 @02:50AM (#18937700)
> Dogs are never culpable because they lack agency, but considering them to be at fault in an accident for the purposes of determining recourse isn't too far-fetched.

Yes, it is, because "at fault" means "could have chosen to do something else that would have prevented the accident". Since, as you admit, dogs lack agency, they are incapable of choosing to do something else. The human that is guiding them needs to, well, guide them.

Re:My dog was killed on a walk with a walker ordered through... by benatkin on Friday January 18, 2019 @03:07AM (#18937750)
Being to blame for having intentionally done something morally wrong is not the same as being at fault in an accident. Police offers, lawyers, and judges will often make that very clear. I just learned of the term "tortfeasor". https://injury.findlaw.com/car-accidents/fault-and-liability...

I think it's debatable whether calling the dog or the owner the tortfeasor makes more sense when the dog is loose, because while the owner is responsible, there's some simplicity in saying that the dog broke the rule of the road that lead to the accident.

Re:My dog was killed on a walk with a walker ordered through... by pdonis on Friday January 18, 2019 @03:20AM (#18937830)
> I think it's debatable whether calling the dog or the owner the tortfeasor makes more sense

No, it's not. A tortfeasor has to be a person. Dogs are not legally persons, so they can't be tortfeasors.

> while the owner is responsible

Yes, exactly--just as any other tortfeasor is responsible.

> there's some simplicity in saying that the dog broke the rule of the road that lead to the accident.

You could say the dog "broke" the rule in the sense that it moved its body in a way that the rule prohibits; and in a mundane description of the facts of the accident, yes, that's what you would do. But the dog is incapable of understanding the rule in the first place, so the owner is responsible for training it appropriately (or, as I would imagine is much more common these days, keeping it on a leash and exercising reasonable prudence in controlling the dog).

Re:My dog was killed on a walk with a walker ordered through... by JumpCrisscross on Friday January 18, 2019 @03:01AM (#18937731)
> Since, as you admit, dogs lack agency, they are incapable of choosing to do something else

To drive this point home, a pigeon dive bombing your windshield in the middle of an intersection could be correctly caused the cause of an accident. The pigeon is a free bird. It has no custodian.

Pets, on the other hand, are always in someone's custody. Custody relationships are complex, but ultimately come down to "you're responsible for this." Anything a dog could do to harm itself or others could have been anticipated, should have been anticipated and is ultimately the custodian's fault.

Re:My dog was killed on a walk with a walker ordered through... by benatkin on Friday January 18, 2019 @03:15AM (#18937804)
If a pet owner is walking a dog on a leash but isn't watching the dog's every step because she's also holding her child's hand, and someone runs a red light and hits and injures the dog, causing thousands in medical bills, that's a very different insurance situation from a pigeon.

The pigeon is a nonentity in the accident. It's as much at fault, or not, as a tree. And it doesn't need medical or cremation bills paid. Cleanup is handled about the same way as debris from a car.

In a situation where the dog or owner isn't negligent but the driver is, it's useful to talk about whether the dog was on the leash, in the crosswalk, has right of way, is walking with the walk signal on, and is visible. You might prefer to leave the dog out of it and talk about the owner, but I could see myself wanting to get straight to the point and talk about the dog. I imagine lawyers also might be inclined to cut to the chase and talk about whether the dog was following the rules of the road.

Re:My dog was killed on a walk with a walker ordered through... by pdonis on Friday January 18, 2019 @03:23AM (#18937848)
> In a situation where the dog or owner isn't negligent but the driver is, it's useful to talk about whether the dog was on the leash, in the crosswalk, has right of way, is walking with the walk signal on, and is visible.

All those things, as you say, can bear on the driver's responsibility (or the owner's responsibility, if, for example, the owner allowed the dog to go out into the street when the walk signal wasn't on). But that's part of the factual description of the case. It does not assign fault to the dog; if the dog did something like go out into the street when the walk signal wasn't on, that makes it the owner's fault, not the dog's.

Re:My dog was killed on a walk with a walker ordered through... by benatkin on Friday January 18, 2019 @03:34AM (#18937902)
Hmm, that's a very good point, that speaking of the mistake by the dog (which the dog didn't have any way of knowing better) in the factual description is separate from assigning the fault. I concede the point and agree that the dog is never at fault in an accident.

The only argument I have remaining is that while it's an incorrect statement, I don't think saying the dog is at fault in an accident is insulting, because being at fault in an accident is often only an honest mistake (albeit sometimes with tragic consequences).

Re:My dog was killed on a walk with a walker ordered through... by cranky_coder on Friday January 18, 2019 @12:44AM (#18937282)
Would you blame a toddler for leaping into traffic while being babysat by a paid adult human, or would you blame the paid adult human who was tasked with the job of watching over this life form?

Personally I’d blame the “paid professional” before I’d blame the being with minimal rational thought.

Re:My dog was killed on a walk with a walker ordered through... by midasz on Friday January 18, 2019 @02:41AM (#18937660)
> Have you considered the dog was at fault?

Mate... It's a dog, we are the care-takers. Even if a dog is messed up in the head and bites people, it's probably been influenced by its' environment - people.

If we want to have cool pets, we have got to take responsibility.