News for hackers. Stuff that matters.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by TheAceOfHearts on Thursday August 09, 2018 @01:48AM (#17721870)
It's surprising to see how small they are. Only 3.8 million subscribers, and you have to imagine that some percentage of that barely reads their content.

I wonder if there's public numbers estimating how many people in total read the New York Times, and how it compares to emerging forms of media and entertainment like YouTube.

One criticism of New York Times that I've read online is that they won't allow you to cancel your digital subscription through their website. They force you to call them. I'm not sure if that has changed recently, but that's a pretty questionable dark pattern.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by ehsankia on Thursday August 09, 2018 @02:41AM (#17722062)
I canceled mine last week exactly because of those dark patterns. They also show ads even if you have a subscription, which sounds very backward to me. I'd love to support them, but those practices don't belong in 2018.

EDIT: Oh, looks like the cancellation didn't go through and they charged me for one more month, sweet. I might just go to my bank and tell them to block the source. Or even better, I may have found a trick. You can switch your payment to Paypal, and then Paypal let's you block/cancel reccuring payment. Let's see if that works.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by joekrill on Thursday August 09, 2018 @05:22AM (#17722713)
> They also show ads even if you have a subscription, which sounds very backward to me.

So are you also cancelling your cable subscription, any magazine subscriptions, physical newspaper subscriptions, no longer driving on toll roads with billboard...?

I'm not saying it's right, or good, or valid--but the standard practice, for as long as I can remember, for most mediums, is to still show ads for things you pay for. So I'm not sure how that makes it "backwards".

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by criddell on Thursday August 09, 2018 @09:13AM (#17723884)
A lot of people have cancelled their cable subscription and get by with ad-free services like Netflix and Hulu, MLB.tv, etc...

The other things you mention - magazines, newspapers, and billboards - usually don't track you and build a profile on you so they are less objectionable.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by joekrill on Thursday August 09, 2018 @09:31AM (#17723996)
I believe Hulu actually has 2 tiers: one with ads, and higher paid tier that is ad-free. So they still use a pay model that includes showing ads. From what I have read, Netflix has at least tested showing trailers for their own content. That's still an ad, regardless of whether it's for their own content or not.

Magazines and newspapers may not track you to the extent that websites can and do. But they certainly sell your information to third parties. And they have at least some basic profile information about you (if you're subscribing to Cat Fancier, it's a pretty good bet you love cats). Even an address or zip code provides a likely income range, political leaning, etc.

Billboards.... well that depends what you consider a "billboard" and what you consider "tracking". There has certainly been stories here on HN about eyesight tracking, stores tracking you using cell-phone beacons to see where you are going. These things can and have been used in signage (i.e. "small billboards").

But that's not really the point, anyway. My original point was that it was not "backwards" to pay for a particular service and have it show you ads. It's very, very common. And in most cases it's actually the norm, in almost any type of media. So I stand by my original point: showing ads is not "backwards", it's the norm.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by brlewis on Thursday August 09, 2018 @11:17AM (#17724884)
billboards - usually don't track you

With toll roads keeping a record of who travels on them when, it's only a matter of time until this revenue source gets tapped.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by criddell on Thursday August 09, 2018 @12:41PM (#17725775)
There's nothing special about toll roads. A billboard company could put a camera on their bill board pointed at the nearby road and collect the same data.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by r3bl on Thursday August 09, 2018 @06:23AM (#17722962)
Because you can open a private/incognito/porn tab and view the same article without actually paying for it, and a premium should offer you something worth a constant amount of money draining from your account.

Paying 15 euros per month to get a daily crossword + cooking section (or 9 euros per month to not get them) is something not a lot of people are interested in.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by paulcole on Thursday August 09, 2018 @12:25PM (#17725614)
The crossword is $40/year on its own. A great value.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by LUmBULtERA on Thursday August 09, 2018 @09:44AM (#17724081)
This is a rather ironic statement, because this is just what many of us have done. I use ublock origin, read books from the library, watch Netflix without any ads (obviously), have no physical magazine or newspaper subscriptions. I (gasp) live in an area where I can walk to grocery stores and other shopping establishments. Okay, I guess I see occasional ads on the subway when I look up from my book...
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by joekrill on Thursday August 09, 2018 @09:55AM (#17724177)
I'm not sure how it's ironic in any way. Maybe in the Alanis Morissette usage of the word?

Whether or not you go out of your way to avoid ads isn't really germane to my point. I'm simply suggesting that it's not at all "backwards" to show ads for subscription services. That's just a fact. Are there exceptions? Absolutely. But it's just simply not the case that the concept is unusual or backwards.

Even if you think you aren't seeing ads, you're probably seeing product placements, or something similar.

Anyway, I'll leave you with one of my favorite NewsRadio clips:

https://www.youtube.com/watch?v=YhrnMbhMgmw

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by rconti on Thursday August 09, 2018 @12:47PM (#17725845)
It makes their content borderline unusable. Half the time the page won't scroll at all (mouse or keyboard) and I have to reload. The ads shift around and are always covering a good chunk of real estate on my screen. When you scroll and now your mouse arrow is over an ad, scrolling stops working. There are ads horizontally and vertically. It's bloody awful.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by freeone3000 on Thursday August 09, 2018 @09:47AM (#17724101)
Yes, yes, yes, and yes, all of those things are cancelled. And it's not a huge loss to do so.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by ehsankia on Thursday August 09, 2018 @04:05PM (#17727986)
I'm not trying to be a smart-ass, but I actually don't use any of the services you listed above. I've tried cable a few times at a friends house was honestly blown away at how people could stand it.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by swebs on Thursday August 09, 2018 @11:33AM (#17725054)
>So are you also cancelling your cable subscription

Yep

>any magazine subscriptions

Yep

>physical newspaper subscriptions,

Yep

Don't forget about Hulu. Ads are my #1 reason for canceling most paid services.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by spookthesunset on Thursday August 09, 2018 @11:56AM (#17725296)
You are an outlier though....

(but I must admit, if I did pull the plug on cable the primary reason (besides we really don't use it much) would be the fact I pay big bucks to watch a fuckton of advertising)

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by ectospheno on Thursday August 09, 2018 @12:27PM (#17725630)
You have a different definition of outlier than is used in statistics. He hasn't been an outlier for years now regardless of how many advertising executives still want to think that he is.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by bytematic on Thursday August 09, 2018 @12:05PM (#17725398)
What is so bad about advertising?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by unixhero on Thursday August 09, 2018 @03:40AM (#17722288)
Watch out. There may be dragons with that PayPal approach. Although ingenious, and I commend that, you have achieved to end the payments but you have not correctly ended the contract. You may still be liable for the subscription fees, although you're not paying.

Probably best to call and terminate the contract the right way.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by gonvaled on Thursday August 09, 2018 @03:56AM (#17722361)
He has already called them and terminated the contract. They have just not processed the request.

Not paying is a sensible path in this case I would say.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by unixhero on Thursday August 09, 2018 @08:37AM (#17723644)
So, no dragons then. Lol.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by cm2187 on Thursday August 09, 2018 @03:42AM (#17722300)
That’s why I don’t complain that much when my bank wants to replace my card every 18 months or so because of whatever fraud concern they have. A minor inconvenience but the benefit is that it automatically terminates all the subscriptions to services I don’t really care about or that I forgot I even had.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by interactivecode on Thursday August 09, 2018 @08:15AM (#17723480)
you have that many subscriptions that this is a thing?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by mrfredward on Thursday August 09, 2018 @08:12AM (#17723461)
If you're paying with a credit card, dispute the bill. Card companies can actually be quite pleasant to deal with on this stuff, and if you win you'll get your money back and NYT will owe the card company a fee for the chargeback. If you don't win, you'll at least cause the company a headache for their illegal billing practices.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by jagger27 on Thursday August 09, 2018 @03:16AM (#17722182)
The PayPal trick worked for me.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by Rjevski on Thursday August 09, 2018 @03:56AM (#17722360)
Go to your bank and chargeback/dispute the transaction. This will make NYT’s card processing fees go up (and enough chargebacks will cause their acquirer bank to drop them).
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by undreren on Thursday August 09, 2018 @02:05AM (#17721934)
> One criticism of New York Times that I've read online is that they won't allow you to cancel your digital subscription through their website. They force you to call them. I'm not sure if that has changed recently, but that's a pretty questionable dark pattern.

This is illegal in Europe. By law, it has to be at least as easy to cancel subscriptions, as it is to buy them.

I love Europe. :)

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by Niten on Thursday August 09, 2018 @03:25AM (#17722228)
It's also illegal in California, too, so I expect NYTimes will ultimately have to change their behavior: http://www.niemanlab.org/2018/07/thanks-to-california-a-news...
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by anarazel on Thursday August 09, 2018 @02:39AM (#17722049)
>> One criticism of New York Times that I've read online is that they won't allow you to cancel your digital subscription through their website. They force you to call them. I'm not sure if that has changed recently, but that's a pretty questionable dark pattern.

FWIW, I have a "cancel subscription" link in my profile.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by dmix on Thursday August 09, 2018 @02:57AM (#17722122)
Same, I canceled easily via the web app recently when they decided to doubled down on being another partisan rag like WaPo, feeding off the outrage culture which does well on social media these days.

I see it's paid off commercially, no doubt, as it's seemed to have attracted a new wider user base as the lower quality comment sections now reflects on every political article. Including the NYT selected preferred comments which I used to find held a basic level of neutrality and civililty.

Business is business though, and it's always hard to balance scale with quality.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by lsmarigo on Thursday August 09, 2018 @05:23AM (#17722718)

  they decided to doubled down on being another partisan rag like WaPo, feeding off the outrage culture 
is it really a decision when the other option is financial ruin? Thoughtful, calm, reasoned posts don't stand a chance in the context of online media. The system we've ended up with fundamentally requires outrage/fear/clickbait to stand a chance of being heard among the noise.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by cm2187 on Thursday August 09, 2018 @03:44AM (#17722307)
Even the Financial Time is starting to drift in that direction...
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by madza on Thursday August 09, 2018 @03:55AM (#17722352)
I’m not alone then. I moved my subscription from the NYT to FT looking for a less politically slanted product but the tone at the FT is definitely going in the same direction. Any suggestions?

P.s I have to phone the FT to cancel my subscription apparently.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by throwaway080383 on Thursday August 09, 2018 @09:29AM (#17723980)
I like Wall Street Journal. It's more business-focused, and definitely has a conservative bend, with occasional editorials that are much more out there (the benefits of prayer in school or something), but since I'm left-leaning, it feels pretty good on balance.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by TheAceOfHearts on Thursday August 09, 2018 @10:18AM (#17724392)
The wall Street Journal lost my support after they came out with a shitty hit piece [0] against PewDiePie. I read some of their arguments, but found em to be pretty damn shallow.

Although they came out against him, if you actually watch the source videos I don't think they had a strong case. This was one of the key posts that made me lose trust in WSJ as an organization.

[0] https://www.wsj.com/articles/disney-severs-ties-with-youtube...

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by jriot on Thursday August 09, 2018 @12:21PM (#17725569)
The still didn't hire an openly racist/sexist woman to their board.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by nebolo on Thursday August 09, 2018 @09:06AM (#17723842)
Yes, perhaps partially, but would you not agree that the amount of outrage-worthy news has also increased? Perhaps the issue is not the lens, but the reality...
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by RobSim on Thursday August 09, 2018 @09:21AM (#17723924)
I really like Axios - less content, but shorter, with great newsletters, and fully ad supported (for now, I think they're really VC supported)
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by Paul-ish on Thursday August 09, 2018 @11:48AM (#17725221)
The Economist is good.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by cm2187 on Thursday August 09, 2018 @04:06AM (#17722405)
Well it is only starting to move in that direction, they are clearly running campaigns on certain topics (like feminism), and I skip any article on Trump, Brexit or Boris Johnson. But outside of that it’s still OK.

I’d say the most neutral news will come from news agencies (reuters, afp, etc). There you get the raw material (what happened) without the comments. For business news bloomberg is the (expensive) equivalent. But occasionally there is important original content in the FT so I am not contemplating cancelling my subscription for the time being.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by dmix on Thursday August 09, 2018 @11:01AM (#17724741)
I use WSJ personally.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by 628C6l0 on Thursday August 09, 2018 @11:10PM (#17730416)
Did you try to click on it? I had the same button last year when I cancelled. When I clicked, it took me to a page where I'm asked to call them?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by dazc on Thursday August 09, 2018 @02:07AM (#17721942)
I don't know of the legality but it is a common practice in Europe too.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by undreren on Thursday August 09, 2018 @05:00AM (#17722629)
Really? Where?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by dazc on Thursday August 09, 2018 @08:25AM (#17723550)
From my personal experience, just about everywhere. Just yesterday I wanted to cancel my AA membership (the motoring organisation, that is) and there was no other option but to phone.

Pertinent to this thread I had a subscription with The Times and the only cancellation option was by phone.

Anecdotally, it's very common with phone and utility providers too.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by zoidb on Thursday August 09, 2018 @02:37AM (#17722033)
I recently tried to cancel my mcfit gym membership in Germany which was much more difficult than signing up. In this case you actually had to mail them a letter by post to cancel, where signing up was done on-site in 10minutes. Maybe you are referring to online subscriptions?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by dspillett on Thursday August 09, 2018 @03:46AM (#17722312)
I don't know about the legality, but it is certainly common place over here even with periodicals that seem reputable (I recently cancelled New Scientist: sign-up was done easily any time online, cancellation has to be done by phone call inside office hours).
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by rahimnathwani on Thursday August 09, 2018 @02:25AM (#17722005)
If you live in San Francisco, you can access the NYT app without paying for a subscription, as your public library system already has a deal with NYT.

It's a slight hassle as you need to go to a web site to get a code every 3 days, but it's probably preferable for those who don't read it every day: https://sfpl.libanswers.com/friendly.php?slug=faq/166904

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by bsimpson on Thursday August 09, 2018 @03:56AM (#17722356)
Or you can just open an article in Incognito mode.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by CamperBob2 on Thursday August 09, 2018 @02:40AM (#17722056)
Interesting. How does it verify that you're a SF resident?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by mjcl on Thursday August 09, 2018 @03:10AM (#17722165)
It doesn’t seem to ... that link worked from here in Fremont.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by xaranke on Thursday August 09, 2018 @04:29AM (#17722505)
Yeah, I seem to have gotten access from Seattle. Sweet!
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by Nitramp on Thursday August 09, 2018 @04:22PM (#17728117)
Uh, you realize that abusing that probably means they'll have to cancel the public service at some point, right?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by jdoliner on Thursday August 09, 2018 @02:48AM (#17722094)
Any idea how much NYTimes gets for this deal?
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by comex on Thursday August 09, 2018 @01:55AM (#17721896)
They apparently have no fewer than 130 million monthly readers, though, according to a press release from last year:

https://www.nytco.com/year-of-audience/

I̶ ̶g̶u̶e̶s̶s̶ ̶a̶ ̶l̶o̶t̶ ̶o̶f̶ ̶p̶e̶o̶p̶l̶e̶ ̶b̶u̶y̶ ̶n̶e̶w̶s̶p̶a̶p̶e̶r̶s̶ ̶i̶n̶d̶i̶v̶i̶d̶u̶a̶l̶l̶y̶.̶ [edit: that number isn't for physical newspapers, see replies]

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by johnpowell on Thursday August 09, 2018 @02:26AM (#17722006)
My mom delivers papers for the New York Times. The pay is garbage but she is old and getting Social Security. She likes to drive around and people-watch. She is also on the route that mostly delivers to Starbucks, Safeway, the airport, 7/11, and Albertsons. It is the best route since you just drop 20 papers on the doorstep of a Starbucks.

She delivers about 500 papers a night. And she is just one of the 20+ drivers in our city of 180K people.

So people do still buy them.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by rsync on Thursday August 09, 2018 @09:40AM (#17724050)
I buy the NYT from retail when I have the time and leisure to sit and read a newspaper. I like the fact that you can be in fairly provincial settings (small towns, etc.) but if there is a starbucks, the NYT will be for sale ...

I note that it is frequently sold out at those starbucks locations (after lunch, at least) so it appears that others buy them there as well.

FWIW, I am a sunday-only print version subscriber.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by TangoTrotFox on Thursday August 09, 2018 @02:45AM (#17722089)
Their total print circulation is 2.1 million. [1] I always discount digital head counts since they can be grossly inflated with complete plausible deniability. And even when done well, it's probably accurate to do things like count somebody clicking on a single clickbait headline and then immediately leaving as a 'monthly reader' which creates a sort of dissonance between what we think of as monthly reader and what it actually means.

[1] - https://en.wikipedia.org/wiki/List_of_newspapers_by_circulat...

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by gonvaled on Thursday August 09, 2018 @04:00AM (#17722375)
OT: how did you strike through? Not described in the formatdoc ... [1]

[1]: https://news.ycombinator.com/formatdoc

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by spiralx on Thursday August 09, 2018 @06:54AM (#17723080)
This site will generate various Unicode versions of text - struck-through, bold, italic, bubble, all caps, script, Franktur and more:

https://yaytext.com/

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by yorwba on Thursday August 09, 2018 @06:39AM (#17723023)
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by manigandham on Thursday August 09, 2018 @03:20AM (#17722204)
These numbers are usually completely off. There is no standard basis or reliable determination for them, and it's in every publishers interests to quote as high as they can get away with.

Buying traffic from cheap ads can easily get you millions of "readers" who just hit the page from various IPs and leave some cookies around.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by wyattpeak on Thursday August 09, 2018 @03:27AM (#17722235)
That's not true. Basically all periodicals' circulation numbers are independently audited, because nobody will buy ads from them without an audited figure. Only the very smallest fly-by-night publications self-audit.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by manigandham on Thursday August 09, 2018 @04:26AM (#17722484)
Readers != circulation. Many hotels, coffee shops, airports, libraries, offices, and hundreds of other business subscribe, but it has nothing to do with who actually reads anything.

Also that number is mostly quoting digital viewers, which are not audited at all.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by TangoTrotFox on Thursday August 09, 2018 @02:37AM (#17722038)
They have a print circulation of 2.1 million. [1] For comparison PewDiePie has 65 million subscribers on YouTube with his most popular video in the past couple of weeks hitting 12 million views, with an average of around 4 million.

I think this is why the media, in general and including the NYT, has become more partisan and more emotional. It's being used as a consumer retention mechanic. Impartial news done well is informative but not necessarily entertaining, which means it's probably not sustainable in the current zeitgeist of America.

[1] - https://en.wikipedia.org/wiki/List_of_newspapers_by_circulat...

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by matt4077 on Thursday August 09, 2018 @03:44AM (#17722305)
I'm quite sure if you add up all the unique people who read an article on nytimes.com, or watched one of their videos, they are still slightly ahead of most youtube stars.

I also tend to discount arguments that the NYTimes has shifted its tone due to economic pressure. Journalists, even some I know at lesser publications, consider it a point of pride to always do the opposite of what corporate management tells them to do. While the CEO can obviously redecorate the foyer etc., it's almost unheard of for management to get involved in editorial decisions.

I would attribute the NYT's changes to a general trend towards colloquial style (i. e. casual fridays). The Republicans' turn towards destructive populism has also made it far harder to pretend it's just business-as-usual.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by thirdsun on Thursday August 09, 2018 @03:31AM (#17722247)
> One criticism of New York Times that I've read online is that they won't allow you to cancel your digital subscription through their website. They force you to call them. I'm not sure if that has changed recently, but that's a pretty questionable dark pattern.

They let me cancel via chat a few months ago. Obviously I'd have prefered the press of a button to cancel, but even via chat it was a quick and painless affair.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by creaghpatr on Thursday August 09, 2018 @09:43AM (#17724075)
I canceled via chat last week and was shocked at how painless it was.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by patorjk on Thursday August 09, 2018 @11:01AM (#17724738)
I'd heard the same story about how hard it was to cancel, but I was also able to cancel through a chat on their website a couple months ago. It was quick and easy.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by matt4077 on Thursday August 09, 2018 @03:32AM (#17722250)
Far more than 3.8 people actually read the NYT. First, because it is often handed around in families/at work, or left in a subway for the next passenger to read.

And everyone else gets to read or hear about the Time's work the next day, when every other news outlet copies their work.

Nobody appreciates the value of journalism, because we feel inundated in it. But it's only copying and distribution that are free. When you try following everything back to its original source, it's a surprisingly small number of publications doing most of the work.

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by chriskanan on Thursday August 09, 2018 @01:54AM (#17721893)
The main page only gives the phone number, but in the policy they also provide an email address you can communicate with to cancel [1]. Still, that is pretty frustrating when it should just be a few clicks. I recently had to turn off cable internet, which took an hour long conversation as the only method available, whereas turning off the power to the apartment took about 30 seconds after logging into their platform.

[1] https://help.nytimes.com/hc/en-us/articles/115015852367-Digi...

Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by PakG1 on Thursday August 09, 2018 @03:54AM (#17722346)
Wall Street Journal was the same when I wanted to cancel my trial online subscription. I imagine that a lot of newspapers are similar now.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by cstrat on Thursday August 09, 2018 @02:43AM (#17722083)
Yup I subscribed, but unsubscribed after a couple weeks after I saw that. Pretty scummy way to handle un-subscriptions.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by kayoone on Thursday August 09, 2018 @02:07AM (#17721941)
seems common even for reputable magazines. Canceling my Economist subscription also was quite a pain.
Re:New York Times Co. Reports $24M Profit, Thanks to Digital... by 628C6l0 on Thursday August 09, 2018 @11:06PM (#17730400)
It's also very hard to cancel even by calling. When I cancelled my subscription last year, it wasted twenty minutes of my time even though I was firm throughout. The retaining person at one point even insulted me when I didn't catch something he said and said excuse me could you say that again - his response was to start doing an exaggerated accent of what he assumes to be my race (based on the name).