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Re:Amazon is filled with garbage e-books, this is how they g... by CSMastermind on Tuesday April 16, 2024 @11:07PM (#40060019)
> Amazon is filled with garbage

Full stop, no need to specify e-books.

I've moved my purchasing dollars elsewhere at this point with the exception of some very specific categories. Amazon is just too unreliable.

Re:Amazon is filled with garbage e-books, this is how they g... by ethbr1 on Tuesday April 16, 2024 @11:58PM (#40060277)
Agreed. I let my Prime subscription expire a few days ago.

Amazon's thrown in the towel on streaming and decided it'd rather be an ad-supported model with Freevee (which also eventually inherits Prime-exclusive shows).

For the rare instances I do want to order something physical from Amazon, waiting isn't a problem. For the rest of the time, I'd rather my dollars go anywhere else.

When someone like me looks at Walmart and says "There's a more ethical alternative", Amazon might have a problem.

But I assume Amazon retail leadership is self aware they're milking the long tail of historical brand cachet while under-investing in their future, at this point.

AWS and maybe some other businesses spin off, adios to the remainder as Sears 2.0.

Re:Amazon is filled with garbage e-books, this is how they g... by BLKNSLVR on Wednesday April 17, 2024 @01:23AM (#40060766)
The thing I always underestimate, in regards to bad / anti-consumer behaviour, is the size of the customer base (and sometimes in combination with the bell curve / normal distribution of intelligence, but maybe not in this case).

The scope of humanity that use Amazon is gigantic, and the percentage of us pedantic, technically knowledgeable folks who'd give up some convenience, time, or even the purchase of an item, as part of a "righteous crusade" is vanishingly small.

Amazon may even increase their sales as consumer X purchases a replacement "thing 2" because "thing 1" was dead on arrival, and money these days ain't worth the hassle of returning or getting a refund on "thing 1".

Re:Amazon is filled with garbage e-books, this is how they g... by kredd on Wednesday April 17, 2024 @01:27AM (#40060786)
It works until people look at things like Temu, and figure out “why should I get from Amazon, when I can buy something for the same quality”. It’s just a battle of giants.
Re:Amazon is filled with garbage e-books, this is how they g... by sph on Wednesday April 17, 2024 @02:39AM (#40061201)
Who? There's your problem. I have never heard of Temu, and neither have many who know (and use) Amazon.
Re:Amazon is filled with garbage e-books, this is how they g... by amanaplanacanal on Wednesday April 17, 2024 @03:00AM (#40061375)
That’s only a matter of time and advertising though.
Re:Amazon is filled with garbage e-books, this is how they g... by kredd on Wednesday April 17, 2024 @05:59AM (#40062458)
If you believe their stats, they have 70M+ active users in US, so I’m assuming you’re just not their target customer.
Re:Amazon is filled with garbage e-books, this is how they g... by sph on Wednesday April 17, 2024 @06:05AM (#40062508)
Not everybody lives in the US. Stats indicate that 53% of Temu users are from the US, and 7.5% are from the UK where I live.

Thanks for advertising it to me, but it might be futile. After having had my experience with the Amazon shopping giant, and how it fell from grace, I do not care to "invest" in another giant that will eventually end the same way.

Re:Amazon is filled with garbage e-books, this is how they g... by roryirvine on Wednesday April 17, 2024 @06:40AM (#40062762)
It only launched in the UK a year ago, but is now the "UK's most-downloaded shopping app" according to The Times: https://www.thetimes.co.uk/money-mentor/consumer-rights/what...

Sure, not all of those downloads will have resulted in a purchase - but the same is true of Amazon.

The point is that Temu is takes the "masses of cheap crap" aspect of Amazon, and makes a virtue of it. It's effectively the Ryanair model - most people want cheap crap, so why bother with the last vestiges of Amazon-style customer service when you can ditch all that and be even cheaper and crappier?

Re:Amazon is filled with garbage e-books, this is how they g... by kredd on Wednesday April 17, 2024 @07:07AM (#40062917)
Yeah, fair. I’ve never used it to be honest, but from what I’ve heard from my friends it’s good at “cheap crap that I need” category. My point wasn’t advertising it to someone, but saying even the giants like Amazon could see its lunch being chipped away slowly if they don’t fix their issues. That being said, I won’t be surprising once the competition starts heating up, they’ll start banning other Chinese tech companies in US.
Re:Amazon is filled with garbage e-books, this is how they g... by Fatnino on Wednesday April 17, 2024 @01:03PM (#40067408)
Temu has been advertising hard in the US. But it doesn't have to be temu specifically, any Chinese retailer will have all the crap you can imagine for next to nothing with the caveat of long shipping times.

They also all seem to have an orange colored website.

Re:Amazon is filled with garbage e-books, this is how they g... by sandmn on Wednesday April 17, 2024 @08:57AM (#40063963)
The question is what will happen once Temu burn through their marketing budget. Will there be another investor with Temu 2.0?
Re:Amazon is filled with garbage e-books, this is how they g... by kredd on Wednesday April 17, 2024 @09:31AM (#40064322)
It's owned by Pinduoduo. Publicly traded on Nasdaq, and looking at their numbers roughly, they probably have a lot of marketing budget from where it came from.
Re:Amazon is filled with garbage e-books, this is how they g... by cogman10 on Wednesday April 17, 2024 @10:23AM (#40065059)
Or, if like me, you end up realizing "why should I have something shipped to my home when I can grab it from a local store for roughly the same price minus shipping".

Specialty items are still hard, but I'm not buying a hammer from Amazon when my local supermarkets all carry it and I can physically inspect and heft the product.

It does seem ridiculous that chain stores still haven't figured out how to have a good online shopping experience.

Re:Amazon is filled with garbage e-books, this is how they g... by JohnFen on Wednesday April 17, 2024 @11:10AM (#40065804)
Yes. When I need something, my first stop is the physical stores in my area. I only go online if nobody carries what I'm looking for.

> Specialty items are still hard

I stopped using Amazon years ago, and what I've done for specialized items is to find the actual manufacturer and order directly from them. This works 80-90% of the time. When it doesn't work, then I hit up the likes of craigslist, eBay, etc.

Re:Amazon is filled with garbage e-books, this is how they g... by dayjaby on Thursday April 18, 2024 @02:42AM (#40073572)
I'm glad I did that years ago.

Amazon Music playing ads even during purchased songs.

Kindle tokens expiring as soon as you stop your monthly subscription.

Enough is enough.

Re:Amazon is filled with garbage e-books, this is how they g... by Animats on Wednesday April 17, 2024 @12:25AM (#40060407)
Right. After I got a recall notice on some Amazon vitamins because they were counterfeit, I stopped ordering much of anything from Amazon.

A competing "direct from the manufacturer" sales site would be useful. Only the business that actually makes the thing could sell it. No intermediaries.

Re:Amazon is filled with garbage e-books, this is how they g... by enobrev on Wednesday April 17, 2024 @12:41AM (#40060488)
I canceled prime earlier this year when they announced ads in prime video, which I rarely used but seemed like a red flag. I'd lost trust in them for consumable products long ago.

I've saved a good deal of money, and waiting a couple extra days for delivery has only been a minor inconvenience .

I had the same thought a couple weeks ago regarding direct-from-manufactuerer product search / purchase. I'd use it regularly.

Re:Amazon is filled with garbage e-books, this is how they g... by jillesvangurp on Wednesday April 17, 2024 @02:18AM (#40061097)
I did the same thing. But for different reasons.

I cancelled both Netflix and Amazon Prime last year and decided to do account hopping on a month by month basis. Their greed is what triggered this. Both have gone down a path of less and less interesting content, price increases, and now indeed this ad driven bullshit. I realized I'm paying 20 euros per month for both and struggling to find something worth watching for months.

So, I cancelled both and went over to Apple TV. They don't have a lot but what they have is quite nice. Once I'm done with that, I'll consider what to subscribe to next. Criteria here: whatever I pick has to have stuff I want to watch (ad free, obviously) and I'll unsubscribe the second I get bored. I'm done paying for multiple streaming services at the same time. I only want the good stuff. I'm not interested in the generic filler content, B movies, etc. that are cheap to license but horrible to watch.

I might come back to Netflix or Prime periodically to check certain shows. But not on a permanent basis. If more people do this, that gives them a nice price signal that they need to invest in quality.

Re:Amazon is filled with garbage e-books, this is how they g... by phatfish on Wednesday April 17, 2024 @06:30AM (#40062690)
I find good deals on manufacture online stores, so that would be helpful.

It started from using Amazon to research and then looking for alternative larger online stores to buy from when product+shipping more or less matched Amazon.

A couple of times I have found good deals direct from the manufacture that were not available elsewhere, so I make a point of checking there as well now.

It feels like companies are able to setup a competent online store more easily now (billing and logistics).

Re:Amazon is filled with garbage e-books, this is how they g... by wildrhythms on Wednesday April 17, 2024 @08:19AM (#40063586)
On the other hand, I've found manufacturer sites have a "Where to buy" section that just contains an Amazon link.
Re:Amazon is filled with garbage e-books, this is how they g... by Beldin on Wednesday April 17, 2024 @02:25AM (#40061126)
Nevertheless, spam ebooks do deserve a separate category. There is an actual industry around spam ebooks that offers aspiring fraudsters the tools to quickly cobble together junk with enough stolen content that readers are getting their $0.99 worth. (That latter part helps raise the bar against refund requests.) Moreover, this industry has developed tools and mechanisms to SEO and spam your fraudulent book. Why launch it as ine book, instead of 20 by 20 different authors, with slight variations on the title?

Some of these tricks may be used for physical products as well, but at least they need to deliver a physical product. In the case of spam ebooks, this pipeline takes care of everything. You click around for a few hours, launch the software: bam, 20 junk books with just enough content to not warrant refunds and SEO'd titles to get at least a few dozen sales.

I looked into this well over a decade ago; back then, you could buy a set of DVDs that would teach (and, perhaps, assist) you in perpetrating this. I get the appeal: back then a popular category was tax tip books. Scrape some tips from here and there, slap on a dozen titles and author names, and sell for low enough that people don't mind taking a chance on your crap. Pity Amazon still hasn't made any successful steps against this.

Re:Amazon is filled with garbage e-books, this is how they g... by SXX on Wednesday April 17, 2024 @02:44AM (#40061237)
Dont you think problem with spam books is that someone actually buys them?

Without enough demand no one would do it.

Re:Amazon is filled with garbage e-books, this is how they g... by jajko on Wednesday April 17, 2024 @03:14AM (#40061487)
I don't get it, who buys them? My time is so precious (raising 2 small kids now) that I do quite a bit of research before committing so much of my time to it. There are literally millions of books out there.

Even without kids, life is just so wonderful and intense to actually experience, stuff I pick up for just sitting and reading better have amazing reviews by many thousands. Yes, I won't support much some new starting author this way (but then if he wins say Hugo it gets on my list) but my time and well being is simply higher priority for me.

Re:Amazon is filled with garbage e-books, this is how they g... by SXX on Wednesday April 17, 2024 @04:15AM (#40061834)
Most likely same people who buy random trash because it's cheap and "FREE DELIVERY WITH PRIME". People really need to be educated not to spend money on trash.
Re:Amazon is filled with garbage e-books, this is how they g... by Beldin on Wednesday April 17, 2024 @03:04AM (#40061399)
If you can get a copy of "100 money-saving tax tips" for $1.99, and the preview already sounds promising, wouldn't you? Even one good tip would easily save you the price of the book.

(Also: to me, blaming demand is a bit victim blaming - these scams are deliberately set up to entice as many readers as possible.)

Re:Amazon is filled with garbage e-books, this is how they g... by SXX on Wednesday April 17, 2024 @04:10AM (#40061796)
I mean if a person buys one such book for $1.99, not refunds it and afterwards he continue to buy same low-quality books then might be it wasn't such a bad deal for them? Might be they actually think they extracted enough value from it?

How it's different than any other low-quality literature which was always in abundance on the market? Except before copywriting cost $500 and now generated one cost $20 to produce.

Who should be ultimate censor of what books must be released an what books shouldn't?

PS: Same way some people love to buy cheap trash from AliExpress for $1.99 and at least generated books dont create actual e-waste, CO2 footprint and other pollution. And Amazon is now full with trash from AliExpress just 2x more expensive.

Re:Amazon is filled with garbage e-books, this is how they g... by Beldin on Wednesday April 17, 2024 @02:24PM (#40068386)
> How it's different...

"They" use software to create many slightly tweaked copies under seemingly different author names. So the low effort of one cobbled together book takes the space of 20 or 30 books. I.e. anyone not playing this game is quickly drowned out by the ones who do.

> Who should be ultimate censor of what books must be released an what books shouldn't?

The issue isn't censorship - or actually, it kind of is, but then by the fraudsters "censoring" non-fraudster books by swamping the market.

Re:Amazon is filled with garbage e-books, this is how they g... by faluzure on Wednesday April 17, 2024 @03:02AM (#40061383)
Every once in a while I try to become an Amazon seller through FBA. I sell quality goods without a huge markup.

My latest attempt resulted in 1/3 of the goods being returned because they could be sourced cheaper elsewhere (eg AliExpress) after they were tested, or they were swapped by the buyer with defective goods purchase elsewhere returned (they had heavy wear). In the case where the goods were still functional, the packaging was damaged and I had to pay for the returns.

My conclusion is that amazons liberal return policies only allow something to be sold profitably at a 2-3x markup. Hence everything being garbage.

I won’t attempt it again.

Re:Amazon is filled with garbage e-books, this is how they g... by devoutsalsa on Wednesday April 17, 2024 @03:10AM (#40061444)
As a consumer I love liberal return policies, as I can buy something I’m not sure about to try it out. When I was in Colombia, but avoided buying some AirPods because I couldn’t try them on, and once purchased I could not return them. When I buy shoes online , I’ll buy maybe 7 pairs, find the best fit, and return rest.

As a vendor, I can’t imagine dealing with a high percentage of returns. I don’t know what the solution is.

Re:Amazon is filled with garbage e-books, this is how they g... by myaccount80 on Wednesday April 17, 2024 @03:32AM (#40061580)
how do you feel about the resource waste of such return policies? Shipping all these items to then return most of them is an insane amount of waste. And sometimes returned items cannot be resold so they are thrown away. Imo there should be clear limits on returns
Re:Amazon is filled with garbage e-books, this is how they g... by devoutsalsa on Wednesday April 17, 2024 @05:04AM (#40062155)
I'd prefer not to. In my case, it's nearly impossible to find shoes that fit. My size is not available in stores.
Re:Amazon is filled with garbage e-books, this is how they g... by n_ary on Thursday April 18, 2024 @12:51PM (#40078217)
Amazon prefers that people return goods. Last month, I bought something and immediately on next day price fell a bit. Contacting amazon support to see if they would offer me a partial refund of the difference(as my order didn't still ship), they told me that they don't do that anymore and I should deny the delivery and order at new price. After 2 days of my second order, first order was actually shipped(irrelevant to me at this stage), but the price now fell significantly(~35% of original), so I simply ordered at a new price and waited. Took me around 1.5 month to get my thing, but ultimately, this could be avoided if amazon was nice enough to give me a partial refund.

Also, here in EU, amazon recently reduced their return window, from 30 days to 14 days after receiving, so some limits are being put in place, because some of my friends order a lot of things to make unboxing videos/tiktok and other crap and then return it, which is real waste.

Re:Amazon is filled with garbage e-books, this is how they g... by mattmanser on Wednesday April 17, 2024 @03:16AM (#40061499)
The solution is pricing it in.

Like stores that sold physical goods had to price in things like staff or shoplifting or business rates.

Re:Amazon is filled with garbage e-books, this is how they g... by sickofparadox on Wednesday April 17, 2024 @11:56AM (#40066476)
Where do you sell your goods then?
Re:Amazon is filled with garbage e-books, this is how they g... by birracerveza on Wednesday April 17, 2024 @05:31AM (#40062290)
The problem is that unless you buy Brand stuff, you're just paying double the price for being dropshitted Aliexpress garbage.

Yes, that was a typo but I'm leaving it.

Re:Amazon is filled with garbage e-books, this is how they g... by jhbadger on Wednesday April 17, 2024 @06:11AM (#40062551)
> Amazon is filled with garbage. Full stop, no need to specify e-books.

But the problem is where else can you buy things online where this isn't a problem these days? Everywhere has become a marketplace akin to Alibaba (where people traditionally accepted the tradeoff of poor reliability in exchange for good prices when decent products were actually delivered).

Re:Amazon is filled with garbage e-books, this is how they g... by Free-is-Freedom on Wednesday April 17, 2024 @07:43AM (#40063189)
Here's the secret: Aliexpress is actually very good. If you can find an offering where the materials and processes are detailed AND the price reflects these details THEN you can get excellent value and items that last.

Buying without meeting these conditions will only yield garbage and scams.

Re:Amazon is filled with garbage e-books, this is how they g... by shepherdjerred on Wednesday April 17, 2024 @10:30AM (#40065171)
What are the alternatives to Amazon?