The scope of humanity that use Amazon is gigantic, and the percentage of us pedantic, technically knowledgeable folks who'd give up some convenience, time, or even the purchase of an item, as part of a "righteous crusade" is vanishingly small.
Amazon may even increase their sales as consumer X purchases a replacement "thing 2" because "thing 1" was dead on arrival, and money these days ain't worth the hassle of returning or getting a refund on "thing 1".
Thanks for advertising it to me, but it might be futile. After having had my experience with the Amazon shopping giant, and how it fell from grace, I do not care to "invest" in another giant that will eventually end the same way.
Sure, not all of those downloads will have resulted in a purchase - but the same is true of Amazon.
The point is that Temu is takes the "masses of cheap crap" aspect of Amazon, and makes a virtue of it. It's effectively the Ryanair model - most people want cheap crap, so why bother with the last vestiges of Amazon-style customer service when you can ditch all that and be even cheaper and crappier?
They also all seem to have an orange colored website.
Specialty items are still hard, but I'm not buying a hammer from Amazon when my local supermarkets all carry it and I can physically inspect and heft the product.
It does seem ridiculous that chain stores still haven't figured out how to have a good online shopping experience.
> Specialty items are still hard
I stopped using Amazon years ago, and what I've done for specialized items is to find the actual manufacturer and order directly from them. This works 80-90% of the time. When it doesn't work, then I hit up the likes of craigslist, eBay, etc.
Amazon's thrown in the towel on streaming and decided it'd rather be an ad-supported model with Freevee (which also eventually inherits Prime-exclusive shows).
For the rare instances I do want to order something physical from Amazon, waiting isn't a problem. For the rest of the time, I'd rather my dollars go anywhere else.
When someone like me looks at Walmart and says "There's a more ethical alternative", Amazon might have a problem.
But I assume Amazon retail leadership is self aware they're milking the long tail of historical brand cachet while under-investing in their future, at this point.
AWS and maybe some other businesses spin off, adios to the remainder as Sears 2.0.