News for hackers. Stuff that matters.
Re:UnitedHealth Group has paid more than $2B to providers fo... by eli on Thursday March 21, 2024 @10:54AM (#39779242)
To be clear: they haven't "lost" any money here. They probably genuinely owe providers $2B. They just don't know exactly how much until the billing systems are back online, at which point they'll reconcile.
Re:UnitedHealth Group has paid more than $2B to providers fo... by hammock on Thursday March 21, 2024 @01:07PM (#39781349)
Thoughts and prayers to their accounting department
Re:UnitedHealth Group has paid more than $2B to providers fo... by antisthenes on Thursday March 21, 2024 @09:49PM (#39786661)
Thoughts and prayers to the taxpayers, to whom all the costs will be passed down anyway.
Re:UnitedHealth Group has paid more than $2B to providers fo... by lebean on Thursday March 21, 2024 @10:15PM (#39786796)
How??
Re:UnitedHealth Group has paid more than $2B to providers fo... by jollofricepeas on Thursday March 21, 2024 @05:09PM (#39784438)
Yes.

These are the payments owed by plans.

UnitedHealth is also advancing money to some providers as well.

See: https://www.unitedhealthgroup.com/ns/changehealthcare.html

Re:UnitedHealth Group has paid more than $2B to providers fo... by FredPret on Thursday March 21, 2024 @12:42PM (#39780954)
The healthcare market in the US is crazy. UnitedHealth has revenues of $90b per quarter, up from $20B 15 years ago: https://valustox.com/UNH

They only make a 6% margin, but still. That's a ton of cash.

Re:UnitedHealth Group has paid more than $2B to providers fo... by ericmcer on Thursday March 21, 2024 @03:14PM (#39783100)
The health insurance industry makes more money than the oil industry. It isn't a coincidence that most of our taxes go to healthcare and the top grossing industries are all built around it.
Re:UnitedHealth Group has paid more than $2B to providers fo... by lotsofpulp on Thursday March 21, 2024 @03:50PM (#39783545)
Oil business earns far more profit at far higher profit margins. Exxon alone earns more profit than all managed care organizations (health insurance companies) some years.

Revenue that is 95% paid to vendors and employees is not an interesting statistic, on a company level.

Re:UnitedHealth Group has paid more than $2B to providers fo... by takinola on Thursday March 21, 2024 @04:41PM (#39784124)
The US has a population of 300 million people. This works out to just $300 per person per quarter (or $1,200 annually). Given almost 20% of the population is over 65 (old people really put up the healthcare cost numbers) and the sophistication of our healthcare system (we have the tech to keep you alive or prolong your life despite pretty hairy stuff happening to you), it is not a very surprising number. The real question is how to afford it all.
Re:UnitedHealth Group has paid more than $2B to providers fo... by drozycki on Thursday March 21, 2024 @05:02PM (#39784359)
Aren't you conflating UnitedHealthcare with the US healthcare industry? Your point still stands, just off by under an order of magnitude.
Re:UnitedHealth Group has paid more than $2B to providers fo... by takinola on Thursday March 21, 2024 @05:32PM (#39784663)
Yes, you are correct. UHC has 15% of the insurance market so my numbers are (roughly) off by an order of magnitude.
Re:UnitedHealth Group has paid more than $2B to providers fo... by FredPret on Thursday March 21, 2024 @08:50PM (#39786277)
Point well taken. Anything US-wide adds up to a lot of money
Re:UnitedHealth Group has paid more than $2B to providers fo... by vidarh on Saturday March 23, 2024 @09:02AM (#39799631)
Consider that you also pay for Medicare and Medicaid, which combined costs as much per capita (not per user) as the UK NHS. US healthcare is extraordinarily expensive.
Re:UnitedHealth Group has paid more than $2B to providers fo... by apyrros on Thursday March 21, 2024 @11:16PM (#39787142)
Trust me it isn’t 6%. United is one of the largest healthcare companies by market cap. They have aggressively acquired physicians under Optum, and use an accounting trick called intercompany eliminations to shuffle profits and skirt the law on the medical loss ratio. https://www.axios.com/2021/07/16/unitedhealth-optum-provider...
Re:UnitedHealth Group has paid more than $2B to providers fo... by refurb on Friday March 22, 2024 @12:31AM (#39787493)
Last I checked United had 50M people covered by their insurance plans and $400B in revenue. Rough math would be $8,000 per person.

But the revenue is similar to Amazon. They buy something for $100 and sell it for $102. Revenues look high, but just because they are a middleman.

Re:UnitedHealth Group has paid more than $2B to providers fo... by dsr_ on Thursday March 21, 2024 @10:42AM (#39779064)
At what point will cybersecurity firms arrange deals with cybercriminal organizations to keep the money flowing?

* protection for our clients

* drum up business for the market as a whole

* make competitors look bad -- especially if they get attacked directly

After all, breaking a window makes money for the glaziers.

Re:UnitedHealth Group has paid more than $2B to providers fo... by throwup238 on Thursday March 21, 2024 @11:58AM (#39780280)
Cloudflare?

They provide DDoS protection to DDoS providers that would otherwise have taken each other down, so those providers can find clients for their services which further necessitates Cloudflare’s main product.

Re:UnitedHealth Group has paid more than $2B to providers fo... by lebean on Thursday March 21, 2024 @10:18PM (#39786814)
Wow they must be making millions on this lucrative market, defending DDoS providers from each other. An infinite money glitch!
Re:UnitedHealth Group has paid more than $2B to providers fo... by Aerbil313 on Friday March 22, 2024 @06:53AM (#39789366)
> provide protection to DDoS providers that would otherwise have taken each other down

Given many DDOSs are originated by botnets, is this possible?

Re:UnitedHealth Group has paid more than $2B to providers fo... by throwup238 on Friday March 22, 2024 @11:51AM (#39791890)
DDoS providers have websites marketing their services which Cloudflare allows (for free!) in the name of not policing speech. Before Cloudflare, they didn't exist because competitors would always take each other down. Anyone who wanted to hire them had to go trawling the darkweb/freenet/random hacker forums.
Re:UnitedHealth Group has paid more than $2B to providers fo... by costco on Thursday March 21, 2024 @12:37PM (#39780886)
UCEPROTECT has mastered the email blacklisting protection racket. Randomly list IP space on blacklist, force payment for removal, ???, profit.
Re:UnitedHealth Group has paid more than $2B to providers fo... by null0ranje on Thursday March 21, 2024 @10:50AM (#39779176)
Maybe when supply outstrips demand? It looks like there is more than enough business for the foreseeable future that there is no need to restore to protection rackets.
Re:UnitedHealth Group has paid more than $2B to providers fo... by htrp on Thursday March 21, 2024 @12:09PM (#39780465)
https://xkcd.com/250/

also I think there was a thing on krebs where a reputation defender company was also operating one of those mugshot search sites

https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...

Re:UnitedHealth Group has paid more than $2B to providers fo... by qaq on Thursday March 21, 2024 @10:50AM (#39779175)
cybercriminal organizations pull way more $ than cybersecurity firms do
Re:UnitedHealth Group has paid more than $2B to providers fo... by whimsicalism on Thursday March 21, 2024 @10:54AM (#39779252)
this has already happened in a few notable cases with ddos protection providers, it’s basically digital rico
Re:UnitedHealth Group has paid more than $2B to providers fo... by ixaxaar on Thursday March 21, 2024 @10:44AM (#39779098)
Good. Also, don't hire good devs, only hire the cheap ones in India.

Money saved can be paid to these providers. That way, the money stays in the us. A 10k IQ move that no one will understand.

/s ov course

Re:UnitedHealth Group has paid more than $2B to providers fo... by qaq on Thursday March 21, 2024 @10:48AM (#39779148)
It's to a degree orthogonal to devs your hire as well resourced APT will be able to penetrate any org regardless of quality of developers an org hires.
Re:UnitedHealth Group has paid more than $2B to providers fo... by ixaxaar on Thursday March 21, 2024 @11:54AM (#39780217)
Any org? Would, for example, openai be included in your definition of "any org"?

Look, "in principle" stuff is not how the real world works. AFAIK, hacks happen mostly because of carelessness. No one cares because no one cares if they care (and the compensations etc reflect that). I know enough such cases in fintech (forget about other verticals), which are mostly stupid like wrong RBAC, open firewall, AWS keys taken by roommate etc and not public of course.

Re:UnitedHealth Group has paid more than $2B to providers fo... by nradov on Thursday March 21, 2024 @12:21PM (#39780643)
Foreign governments are almost certainly trying to insert intelligence agents as employees in OpenAI, and other high profile technology companies. We already know that Saudi intelligence infiltrated Twitter. There are likely many other such agents in other companies.

https://www.nbcnews.com/tech/security/former-twitter-employe...

There are certain security measures which can minimize insider threats. But ultimately it's just hard to guard against agents who are willing to commit felonies in order to carry out their missions. Even defense industry companies which have tight security over classified information have been repeatedly penetrated.

Re:UnitedHealth Group has paid more than $2B to providers fo... by cduzz on Thursday March 21, 2024 @07:41PM (#39785786)
The Saudis gave a pile of cash to Musk so they likely have their own Room 641A now. No need for subterfuge.
Re:UnitedHealth Group has paid more than $2B to providers fo... by Veserv on Thursday March 21, 2024 @01:04PM (#39781299)
Yes. Any org. A few million dollars guarantees you unrestricted access to any network-connected system.

The upper bound of security is unable to make attacks with a 10 M$ return unprofitable. Raising the lower bar just raises the barrier to entry for new participants, it does not stop existing ones.

Most attacks do use basic techniques since a 10 M$ payout on 10 K$ cost is still better than 10 M$ payout on 1 M$ cost. No point wasting the good stuff when the basic and cheap stuff works just as well. But if you get rid of all the cheap ways in they will still attack using the more expensive stuff since the payout is still wildly profitable.

Re:UnitedHealth Group has paid more than $2B to providers fo... by Aerbil313 on Friday March 22, 2024 @07:00AM (#39789402)
I’d like to see evidence if this. Because it seems unrealistic, even a well protected org? Ok, say the employees are the weak chain. What about those with zero trust access policies?
Re:UnitedHealth Group has paid more than $2B to providers fo... by qaq on Friday March 22, 2024 @12:21PM (#39792192)
I mean OKTA was breached, Mandiant was breached it doesn't get more protected than those.
Re:UnitedHealth Group has paid more than $2B to providers fo... by Veserv on Friday March 22, 2024 @12:27PM (#39792244)
My knowledge derives from personal experience, but if you want digestible evidence you can go read the books: “Click Here to Kill Everybody” by well known cryptographer Bruce Schneier or “This Is How They Tell Me The World Ends” by the lead cybersecurity reporter of the New York Times, Nicole Perlroth.
Re:UnitedHealth Group has paid more than $2B to providers fo... by qaq on Thursday March 21, 2024 @01:30PM (#39781714)
Almost 90% of breaches start with an email so code your developers write have very little to do with primary attack vector. You have to realize that well resourced APT like say APT-29 actually run research labs where among other things they test their exploits against all top tier Endpoint security solutions. So if you are a target of well resourced group they are going to get in.
Re:UnitedHealth Group has paid more than $2B to providers fo... by peteradio on Thursday March 21, 2024 @10:52AM (#39779208)
Inevitably the cause of the breach will be something like an open firewall.
Re:UnitedHealth Group has paid more than $2B to providers fo... by bluGill on Thursday March 21, 2024 @11:01AM (#39779349)
70% of security vulnerabilities in code are memory safety issues. However the vast majority of in then wild attacks were not against security vulnerabilities but against people. No technology can protect you from someone giving out the secret keys to the attacker.
Re:UnitedHealth Group has paid more than $2B to providers fo... by waihtis on Thursday March 21, 2024 @11:37AM (#39779896)
just false, if you look at most of the ransomware cases for example. This whole fixation of "human layer security" has done more harm to cybersecurity than many actually malicious things. Wasting your money and resources on training Karen from HR to spot 20% more phishing emails yields exactly the results you'd think it does.

I hope we can get out of that nonsense and tackle cyber issues with actual technological investments as it should and can be done.

Re:UnitedHealth Group has paid more than $2B to providers fo... by loeg on Thursday March 21, 2024 @12:45PM (#39781011)
The technology solution here is not allowing Karen from HR to have a password at all and instead using something like Yubikey + FIDO, which can't be phished.
Re:UnitedHealth Group has paid more than $2B to providers fo... by bluGill on Thursday March 21, 2024 @02:21PM (#39782384)
Which is great until someone who might or might not really be "Karen from HR" says they lost their Yubikey and needs a new one. This workflow must exist, but it is generally easy for an attacker to get authenticated by that system.
Re:UnitedHealth Group has paid more than $2B to providers fo... by loeg on Thursday March 21, 2024 @03:57PM (#39783619)
That is a significantly higher barrier than phishing.
Re:UnitedHealth Group has paid more than $2B to providers fo... by bluGill on Thursday March 21, 2024 @08:06PM (#39785943)
often The point of fishing is to get enough info to fool that sywtem.
Re:UnitedHealth Group has paid more than $2B to providers fo... by bluGill on Thursday March 21, 2024 @02:14PM (#39782284)
The only part of what you said that disagrees with me is the words "just false". I don't know how to ensure "Karen from HR" doesn't fall for those things, but training is clearly not enough (or at least current training, I'm not hopeful for future efforts but...). Either way, since the attack wasn't against something a programing language can protect against no amount of fixing programming languages will help.

We need come up with answers that work despite humans not being perfect. This is a hard problem. (what gets hard is sometimes someone will lose/forget a key and so you need to issue a replacement but only to the correct person)

Re:UnitedHealth Group has paid more than $2B to providers fo... by waihtis on Thursday March 21, 2024 @02:23PM (#39782420)
i wrote a different reply initially but i think we agree after all, and i misinterpreted your original post.
Re:UnitedHealth Group has paid more than $2B to providers fo... by nradov on Thursday March 21, 2024 @11:11AM (#39779496)
There's no evidence that this attack was due to poor UHG developer quality. It appears to have been an infrastructure security vulnerability in the Change Healthcare business unit, which UHG acquired just last year.
Re:UnitedHealth Group has paid more than $2B to providers fo... by peteradio on Thursday March 21, 2024 @01:20PM (#39781549)
> It appears to have been an infrastructure security vulnerability in the Change Healthcare business unit

UHG developers would be responsible for the infrastructure right? And wouldn't Change have been brought under the UHG network?

Re:UnitedHealth Group has paid more than $2B to providers fo... by nradov on Thursday March 21, 2024 @02:26PM (#39782463)
No, developers aren't responsible for infrastructure. Most large enterprises have separate specialized positions for sysadmin, networking, storage, firewalls, etc.
Re:UnitedHealth Group has paid more than $2B to providers fo... by peteradio on Friday March 22, 2024 @08:33AM (#39790048)
I've never seen a person with those titles. On the cloud we are all just developers.
Re:UnitedHealth Group has paid more than $2B to providers fo... by infamouscow on Thursday March 21, 2024 @02:14PM (#39782282)
I worked in healthcare tech for 10 years.

I would bet my life savings UHG developers pleaded with management for years to get the resources they desperately need to resolve these problems, but management ignored every request because it didn't have any external impact.

Management in healthcare tech is comprised entirely by some of the most mind boggling idiots on Earth, whose only qualification might be being an adult, since their ability to read, write, and comprehend information is universally worse than a child. This is without exception, in my experience.

Re:UnitedHealth Group has paid more than $2B to providers fo... by willcipriano on Thursday March 21, 2024 @05:05PM (#39784393)
Step one: ask for resources until you stop getting them

Step two: avoid all accountability for anything that ever happens as the resources offered to you are finite

Re:UnitedHealth Group has paid more than $2B to providers fo... by infamouscow on Friday March 22, 2024 @11:24PM (#39797152)
Putting your braindead straw man aside:

The systems built were designed for a business that evolved, and the assumptions and constraints changed in a way that sometimes requires redoing things. This can be as simple as an assumption about how sales will be acquiring new clients, and how those new clients affect overall system scalability. If there's a long pipeline of feature requests and sales supersedes product managers on roadmaps, doing the necessary work to scale the systems is going to be deprioritized to a point where anything other than downtime is acceptable from a business standpoint. Sales are made on features being built, not on an impending doom that has yet to happen. This extends to other aspects of systems, like security.

Re:UnitedHealth Group has paid more than $2B to providers fo... by adventurer on Thursday March 21, 2024 @01:23PM (#39781604)
Pretty sure they aim to outsource 70% going forward so this isn’t as clever a joke as you would hope.
Re:UnitedHealth Group has paid more than $2B to providers fo... by cellis on Thursday March 21, 2024 @11:55AM (#39780235)
Wow aol is still a thing? Just a news site? Brings me back…
Re:UnitedHealth Group has paid more than $2B to providers fo... by ethbr1 on Thursday March 21, 2024 @12:19PM (#39780619)
Noticed this a few years ago too.

Expect there was too much traffic to the domain for the current owner to abandon.

The Wayback machine on it, through the decades, is fascinating if you're curious.

Re:UnitedHealth Group has paid more than $2B to providers fo... by autoexec on Thursday March 21, 2024 @02:19PM (#39782359)
AOL was the Google of its day. It was the internet for most people. Even the strongest giants can fall. It gives me hope for a future where someone asks "Wow Google is still a thing?"
Re:UnitedHealth Group has paid more than $2B to providers fo... by dragonwriter on Thursday March 21, 2024 @02:34PM (#39782578)
> It was the internet for most people.

It wasn't, though. It was the largest, but never majority (except that I think it peaked with an absolute majority of CDs pressed by AOL CDs, which was an achievement, I guess.)

Re:UnitedHealth Group has paid more than $2B to providers fo... by pwizzler on Thursday March 21, 2024 @11:11AM (#39779500)
A drop in the bucket compared to how much they normally transact, but it sounds like good PR.
Re:UnitedHealth Group has paid more than $2B to providers fo... by peteradio on Thursday March 21, 2024 @10:50AM (#39779179)
> The Biden administration announced Wednesday that it has launched an investigation into the company due to the “unprecedented magnitude of the cyberattack.”

Let the coverup begin, well actually they probably started wiping days after the attack.

Re:UnitedHealth Group has paid more than $2B to providers fo... by briffle on Thursday March 21, 2024 @10:56AM (#39779268)
The 2 old datacenteers are still sitting there with Mandiant doing a full investigation since the attack started.

They have been migrating all their services for that business they bought to the cloud, and have already started turning up several services.

Re:UnitedHealth Group has paid more than $2B to providers fo... by advisedwang on Thursday March 21, 2024 @09:48PM (#39786650)
Would there be less coverup if they didn't investigate?
Re:UnitedHealth Group has paid more than $2B to providers fo... by gravescale on Thursday March 21, 2024 @10:29AM (#39778911)
Funny how that money wouldn't have been there when someone suggested doing it right in the first place.

Of course the MBAs see this as a win as their names aren't on anything except the profits at the time. Parasites.

Re:UnitedHealth Group has paid more than $2B to providers fo... by kurthr on Thursday March 21, 2024 @10:38AM (#39779015)
This (IT Integrity Charge) will become a line item on your medical bill. All the other providers will follow, prices go up, insurance companies make more money, and "shareholders" see high returns!
Re:UnitedHealth Group has paid more than $2B to providers fo... by natoliniak on Thursday March 21, 2024 @12:20PM (#39780637)
> We continue to call on Congress and the Administration to take additional actions now to support providers

ah yeah, the old socializing losses and privatizing profits.

Re:UnitedHealth Group has paid more than $2B to providers fo... by ChrisArchitect on Thursday March 21, 2024 @01:08PM (#39781369)
Re:UnitedHealth Group has paid more than $2B to providers fo... by BillSaysThis on Thursday March 21, 2024 @01:49PM (#39781975)
From the press release, this paragraph is making me hit the exploding head emoji many times:

"To assist care providers whose finances have been disrupted by the cyberattack, the company has advanced more than $2 billion thus far through multiple initiatives. The company recognizes the high level of fragmentation of the U.S. health system can result in uneven experiences, therefore it continues to enhance and expand funding support to make it easier for care providers to access funding help at no cost. To further assist care providers, the company also suspended prior authorizations for most outpatient services and utilization review of inpatient admissions for Medicare Advantage plans."